Subway in Taunton Deane

Delicious food and wonderful smiling service! ☺️

Used to be great, but our last experience was an absolute parody of a terrible restaurant. We ordered for delivery. An hour and a half after we placed the order, we start wondering what's going on and try to phone the restaurant multiple times. No answer. No call back. Two hours after the order was placed, we get a text from the driver saying he's arrived... but somewhere else. After getting dressed to meet him in this location away from our house, we finally sit down to eat. The food is stone cold and dried to the point that it's unpalatable. Literally unpalatable - as in too dry to even chew properly. I'd initially assumed that the reason it was late was because there was a delay in the kitchen. I didn't for a moment think that any restaurant would prepare a meal upon receiving an order and then let it sit around on a counter for two hours before sending a driver out to deliver it. That's absolutely disgusting and unacceptable. I don't know why they think they can get away with something like this as if it's a perfectly normal way of running a business that sells food. The cherry on top is that they never answered the phone when we wanted to ask about how this happened, so they can hear it all through this review instead. UPDATE: Regarding the response from Gordon below, I appreciate the assurances that everything that went wrong was actually the fault of the third party takeaway service and that none of this would have happened if we'd ordered directly through the restaurant's website. There's just one tiny problem. We DID order directly through the restaurant's website. :^)

My daughters (aged 7) and I eat here regularly when in town and always enjoy it. On this visit both kids had the mini burger from the kids menu but there was nothing mini about it! Great sized and tasty burger with fries and some cucumber /tomato. I had a goats cheese and pesto pasta bake with loads of peppers which was really good. Service was good and friendly as usual. We will be back!

Amazing trip! Great atmosphere, friendly staff and 10/10 food!

Lovely evening spent at Hub Box in Taunton. Despite being a large table we were greeted very quickly and the food came out in great time. Everything was delicious, with empty plates all-round! A very large party had arrived upstairs, which can sometimes mean a change to the service you receive, but staff continued to be attentive when checking on our food, asking about extra drinks, desserts and paying the bill. Shout out to the chefs who were clearly very busy this evening but didn’t let their high standards drop 🤩👏👏