Subway in Bromley

Not happy at all, only one staff doing all sorts of jobs, cleaning, serving and getting food ready for Uber and deliveries. There is no customer services . I am very upset went today, no smile by stafbhe was under pressure as he has got online orders. He didn't change the glove have seen him doing the order for Uber wat and he touched becon . I am allergic and I asked him to pls changed glover but he already has touched my bread.. he didn't even pay attention. Not listening at all. I wanted to dine in so he just gave me sandwich in beg asked him for tray was thrown a dirty green small tray .not happy ..owner of the franchise need to pay attention or convert this to take away shop.. worse service and worse quality food will not go to this branch. I advise y.all don't trust anyone here how they are preparing food and dirty environment

Food was fresh and arrived hot. 😋

Amazing food fantastic delivery driver 5/5

sandwich came COLD as i have requested it to be toasted . It looks like as if this order was rushed that’s why it delivered earlier

My bbq sub was all stuck broken to wrapper

Sub was perfect. Sides were shockingly undercooked, had to cook them myself. Nice after putting in the effort I paid to not put in. Oh well.

Footlong- hardly any meat, no cheese no flavour Wrap- 3 meatballs. Cold and no extra cheese Cheese balls- no flavour and stone cold Nachos- thrown into a box, burnt, no topping

Cookies were nice but one never turned up also food came to me chile as it was raining outside.i don’t blame them though(it’s understandable)

poor servings of bacon and sausage not value for money

Can't give more than 1, unfortunately the italian cheese and herbs bread was too dry and i could not eat half of the bread because of that. However the old lady was ok, but paying 7.90for a footlong and get that kind of bread i m sorry i should have come back to give me money back but i was on the way home and too hungry. I don't recommend this shop. Thanks !

Received a bottle of water with mouse droppings on. Can even see the scratches on the bottle from the mice. Disgusting.

Again not happy.. ice cream is melt and sandwiches is cold. So angry full refunds again please?

Delivered quickly, food still hot. Love the mango habenero sauce 👍

There was not enough filling in what I ordered barely could taste any of the meat. For the price, I expected better quality.

Food was cold despite ordering from hot food section

forgot my drink and made my sandwich wrong

I am fuming. One sub missing and the tuna mayo has NO TUNA!!! Cucumber looks off aswell. Disgusting !!!!

My food was cold and I requested it to be toasted

Disgusting, tasted so bland and had no taste. Also so stingy with the salad, as if it comes out of their wage !!

The driver was going in the other direction delivering other orders . I had a hot side which was very cold and inedible when delivered

They didn’t toast sub. It was in bag with freezing cold drink and sub was ice cold and doughy. The tub of pigs in blankets had opened and spilled in bottom of bag - they were also freezing as a result

bread was like a brick. Rock hard filth

Damaged food, delivered in soggy packaging. Driver also did other deliveries so it was stone cold. Don’t use just eat.

We had a cup of tea and a cup of coffee. It was fine. Staff were good. And had a small snack. We needed the hot drink as it was raining heavily. It was handy to stop there for a short time.

Driver left food on the floor terrible service

My delivery driver was rude and took 25 mins to deliver my food. It was cold when it got here I am throughly disappointed

Speedy order but Fillings extremely disappointing, especially given I only asked for 3 things. ☹️

Driver went to 3 different stops before mine food was freezing

Food is freezing cold. Not even edible

My sub tasted like someone had dropped the pepper in it. I did not ask for this, but it tasted like someone poured it all over so I didn’t enjoy it as much as I usually do. I always get this specific order at subway and it’s never tasted this way. It was also cold so just disappointing. I usually order from the one in lewisham and no complaints so maybe it’s just this restaurant in particular I ordered from this time.

Forgot one of my subs.. my order was lacking salad fillings and sauce

Driver delivered to another house 10 minutes the other side of restaurant first. Food cold and inedible

The food was freezing cold and was missing nachos and drink

Both subs were cold and squished as had been packed beneath two bottles of drink fresh from the fridge. Normally fine and warm when packed in the sub boxes like usual

The food was absolutely awful came ice cold asked for it toasted didn’t come toasted. Also it came with most of the toppings in the wrapper and not in the sandwich it was terrible.

Absolutely terrible service. The woman apparently in charge was so disgustingly rude to younger staff members and they were all arguing with eachother. Absolutely no customer service whatsoever and was made to feel a nuisance. Will never ever go back

Order was on time but unfortunately the food was cold

I have ordered nachos and a toasted footlong sandwich. Both came super cold 🥶 this is one of the reasons why I

made a mistake with the footlong bread type but was still nice. great delivery time.

I asked for a footlong of 1 style subway. After it was made i was asked if i wanted it with cheese and toasted. I requested just half of my sandwich be toasted as I wanted to eat the other half later and put it in the fridge. The "manager" put these through the till as 2 different 6 inch subs which cost way more than the footlong. I have never had this experience at any other subway store. Very rude and unprofessional. Asked if I could speak to the manager all I got was "eh I am de manager"... Oookay keep it then. 👋

Staff didn't have a clue what was going on

It came cold and was missing items

The special breakfast sub meal was very good. Customer service was warm, friendly and inviting. Just what I needed in the morning 😋

Cold as ice and I saw the driver was waiting at the Warren for about 10 minutes I'm not happy at all

Great location. Good staff. Great choices. What more is there to say? This restaurant gets 5 stars from me ⭐️⭐️⭐️⭐️⭐️

Very poor customer service staff playing with his friends very rubbish service I don’t like it

The whole food is cold so bad 👎🏻

Wrong crisps wrong drink cheese on wrong sub and no cheese on other sub never had this problem before

Missing side order but otherwise good

Perfect order, all items correct.

Food was cold. This is the second time in a row. Either they have insufficient staffing or they've stopped caring about the food.

Always forgets my cookie , and food cold

Ordered at 3.05pm approx, delivered 5.05pm approx. Food was stone cold. A disappointment.

Food on time but crisps packet open and everywhere in bag and cookie loose. Unhygenic

Food arrived on time but in an absolute mess and quantity and quality of food was poor

Ordered whilst at my Mum's, forgot to ask for it toasted but that was on me, lesson learnt as it's nowhere near as nice cold!

Ordered Philly steak. Got beef patty. Honestly don't know why I bother with Subway anymore hahaha

Meatballs tasted hard and stale

Chicken nacho was nice but one piece was tough. My ice cream and two cookies were missing. The crisps from the two meal deals were missing.

Didn’t taste as it normally does seams like was rushed not alot off fillings

The food is decent but if something you order is out of stock, they just leave it out where other places will call to ask if there’s something they can swap out. Shame.

Very rude staff .very disrespectfull staff.Very dirty scratching their arms using same dirty hands for food .Didn't change gloves.Then top of that putt wrong sauce in .Very disappointed 😞 I will never go back 😔

Good however when ordering a natcos to share it’s always same side as the one person portion.

Food was lovely but was missing cookie from meal.

Missing Ben and jerrys from my order, went through bag with delivery driver, they took photos to prove item was missing, expect a refund

Missing drinks, cold food, very bad service

I got given a small meal when I ordered a large meal

Great customer service from staff!

Order arrived perfectly and quickly, everything was as we requested and the delivery driver was really nice.

Missing second drink. At least give the cost taken for the second one to the driver as a tip

Fresh and tasty. Everyone got what they ordered.

The food was not toasted wasn't eatable what a waste off £34

They didn’t even toast my sub. Want a full refund.

Loved it. Nice tasty sandwich would order again thanks.

2 missing items ( crisps and the paid for sauce) I would like refunding

Had a breakfast special sub and it was good

Tasty subs freshly prepared. Friendly staff. Recommended.

I had an amazing experience at subway West wickham today. The staff was so friendly and went above and beyond to help me create the sub I wanted. They were very knowledgeable about their products and very attentive to my allergies. Highly impressed with the team at that store 👍🏾👍🏾👍🏾

I was greeted with a warm welcome. I don't order subway very often so had a lot of questions around meal deals and pricing which they were so excellent and patient at explaining this to me. The food was so delicious but they go above and beyond. I actually sat and had a whole conversation with them they were so friendly. I will definitely be going back!

Our visit to the Subway West Wickham was an excellent experience the staff were very polite and friendly and very helpful the was excellent I would highly recommend the subway in West Wickham to friends family and work colleagues. Thank again Subway for such a wonderful evening. N. March

I am a regular visitor to subways and having recently moved to West Wickham this was my first time at this branch. I was met by very friend front of house staff who was very welcoming and extremely patient with my indecisive children 🤦🏻‍♀️ I assume the lady who helped me out with seating and assuring we had everything we need was the manager. Food and service was perfect cannot fault. As title states ‘my favourite Subway by far’ will defiantly be visiting again.

My order did not have the drink. How can I get that refunded?

Subway did not fulfil order correctly

Subway was cold when asked for it toasted

Food was cold furthermore we asked for chilli and garlic sauce and instead got some brown sauce

Order was prepared as requested and arrived in good time.

AMAZING STAFF I LOVED YOUR LITTLE MESSAGE BACK TO ME ;)

They’ve got all the orders wrong and there was missing items i’ve never experienced this before i’m still waiting for a refund

Great sandwich, it was very filling, steak n cheese with all the trimmings.

Was packed nicely in boxes they had obviously ran out of hot nachos so sent us plain ones which we was so grateful for. Thank you! Nice and neat and correct!

Missing numerous items from my order, but Just Eat were quick to refund me the missing items.

We lost the signal of the driver during the delivery

Poor sandwich fillings. Dry, missing filling requests. Not worth the money.

Ordered and payed for double meat, received half the normal amount

The drink was missing in the small meal deal.

I ordered veggie wrap with toasted but it was untoasted and i didn’t tick on the jalapeños, olives and spinach but it had everything in it. I need the full refund including the service charges and the delivery fee as well

They forgot to add cheese. Not happy.

I ordered delivery last night it came and unfortunately I have to say that it was disgusting we had to bin it 😞 I spent £40 and didn’t even get what I wanted. Food didn’t been grilled and my boyfriend ordered nacho chicken in hearty Italian bread and instead he had it in box with no bread so how I said all food went in the bin however I called to the shop some lady answer omg never heared more rud person really don’t understand how this lady can work with customers. After I told her that on my recipe is nacho chicken with bread she said Ots not true it supposed to be on the box that I lieing.😳She hang up the phone on my boyfriend which I passed the phone to him because I told him I can’t speak with this rud girl. After calling second time nice gentleman answered so we told him what happened he said it wasn’t been grilled because we didn’t request it fair enough but it’s not first time what we ordered from that store so we done it literally like last time I will take it far will try contact head office or something.

Delivery bang on time kept informed regarding driver progress

Wrong Bread, Cold, Not toasted!