Subway in Winchester

I ordered a pack of 3 cookies and only 1 was delivered

Staff are rude and unwelcoming and was told We couldn't have the bree because it was old however was still in the counter next to other foods! counter glass was dirty. when they put onions in I said sorry I didn't ask for those staff rolled eyes and huffed. I ended up walking out.

Quick and good quality service 👌

Great food very satisfied. many thanks

Apart from missing the salad in the foot long was ok no salt or seasoning as requested either

Food was ok but the whole place looked filthy, we came in half hour after it opened and the floors definitely hadn’t been swept or washed in a long time,

Very nice food and a quick service

The man who was working there was really helpful, he gave us directions and made sure the product was in stock before going to another branch. Very kind, would go again 😀

Absolutely horrendous. I had the cheesey garlic slice. There must have been a tea spoon, if that, of cheese on it and no garlic at all. How you can charge what you do is beyond me.

Less then perfect experience that started off with a 15min wait. Considering how busy it was there was no apology for the wait and staff still remained slow. There’s ways to give quick efficient customer service at busy times and this just wasn’t it. It appeared they were missing some supervision that would have enhanced a quicker service. The tables and floors were messy and very untidy. The toilet being the cleanest part of it still didn’t flush. However the gent that served us did offer to change gloves as we’d ordered a veggie option, which we really appreciated. Oh and they still had plastic straws etc... Update 6/4/24 - Manager Lou was very rude in her approach to customer service.

Tasty, quick service, nice and clean store with plenty of space and good views over the lake. Good deals in store. Worth a visit

Why do people keep leaving negative reviews? MY BROTHER IN CHRIST *YOU* MAKE THE SANDWICH 💀

Store states it's open until 9pm, arrived just after 7 o'clock to find the door locked and the store in darkness.

So so disappointed. Went to get lunch today, ordered one of the new subs then was told I couldn't add any toppings to my sub. This is NOT the USA customer service I expect and am used to. And in this day and age you want to get the most for your money, I won't be going back anytime soon.

So I've recently got back into subway due to a bad experience at McDonald's (see previous review) & I've been having the "Megamelt" breakfast footlong as it's amazing value for money,... Well on this accasion it was advertised but couldn't be made available as the guy didn't have all the Ingrediants apparently Why he didn't just say I can't be bothered to get all the Ingrediants together from the fridge I would have been happy with his honesty but he tried selling me the bacon from normal sandwiches & some rubbish sausage pattie thing that apparently wasn't sausage. Al in all a bad experience from Whiteley as I ended up taking a Meatball footlong that was not nice either as the Meatballs were Rock hard so def not todays.. Sadly I won't be returning to this branch of subway as they don't sell the breakfast menu.

Pretty dire service at this branch unfortunately. The two lads in there are miserable and their service is slow! Last week they had a fire alarm go off and they didn’t know what to do or how to turn it off. Tonight I spent ages queuing only to be told they had run out of chicken. Maybe put a sign up 🤦‍♂️ There is a second subway in whiteley that is loads better but has reduced hours. Probably best to go to this one instead

Rude staff, unhelpful. They said I couldn't have swapped an to crinkled chips as I didn't mention it at the beginning. But there's no sings and it's not mentioned. Unclean, no one has taken the time to go round and clean the tables and yet there was no on in the queue form them to serve.

Never been to this particular subway but ordering is good, the food tastes good, would go to again

Always good food and great way to sell sandwiches.

Good range of food and always tasty. Staff are friendly, quick and efficient. The prices however are quite high for what you get. Also they never put a large amount of toppings on, especially cheese, and you have to pay more if you ask for extra. I had a meatball and cheese sandwich and only go two pieces of cheese, had to pay 20p for a third slice even when the sandwich is already a high price. I am going to avoid in future as too much money for small amount of simple food.

Never had a bad subway.... Its not difficult, but so many other food places get simple wrong and manage to screw up the most basic of concepts but subway always do it right.... Its fresh, its tasty its cheap. A lot of places could learn from this.....

Not happy with the food, not as expected from this chain. Not happy with the customer service, people who were serving just disappeared, could have done with a bag for the amount of food we purchased! Food made us sick :-(

Great breakfast sandwich excellent

very polite staff and brilliant service. good to eat subways👍

Ordered a steak and cheese from ubereats and time and time again the quality of the food is absolutely appalling. The sandwich was ripped apart as if it was open with their hands and not a knife causing the sandwich to fall apart, and the sandwich was drowning in sauce making it very soggy. It was inedible. The staff do not care if the order is a takeaway as the customer is not there to observe them making the sandwiches. If you want to get food from here i suggest to avoid at all costs if you are getting it take away, and only if you are there at restaurant so you can make sure they are following to standards. This is by far the worst subway i have ever been to. Will never order again.

Will never go back to this shop again.

Needs a good clean...Covid hot spot in waiting. Staff very uninterested.

Always good quality, and decent service.

It was ok but not the best it was only a little bit busy and they struggled to get my order right and it seemed as if they felt like they where under a lot of pressure.

Quick service and friendly staff

Staff we're very professional and helpful. Full PPE was seen on staff and area was being sanitised regularly. Staff we're a credit to the company.

Myself and work colleague are regulars in this Whiteley Subway, and we love it. Lou who serves us most of the time when there is always friendly and polite. The food is lovely and always perfectly made for us. Can't fault the cleanliness as always clean when we are in there. Big thumbs up from us

Love Subway! Allowed 9 persons in the shop at any one time.

Very clean premises.staff were quick and polite. Food good .

Always a fast and friendly service.

Always filthy, food and litter on the floor, seemingly all the time.

The chap that served us was excellent. Food perfect.

Very standard Subway, but leaving a good review for the member of staff who was very insistent to keep with Covid social distancing guidelines. I was very impressed to see her enforcing the guidelines as well as she did, making sure to keep customers inside the establishment to 6 maximum. I don’t know her name, but she was working shortly before 12pm on Tuesday the 4th of August.

The young guy serving seemed like he'd have more enjoyment being in a cess pit. The food was poor value compared to every other subway I've visited. We tried the "ultimate cheesy garlic bread" which somehow had less cheese than a normal sub and could barely taste the garlic at all. Also they ran out of meatballs because they didn't bother putting any more on until they'd completely run out of the last batch. Understandable on a quiet weekday lunchtime but not on a Saturday lunchtime less than 2 weeks before Xmas.

Nice clean place, friendly staff. However, I ordered a foot long steak and cheese and I was only given 1 and a smidge scoop of filling,I contested this with the lady behind the counter but she said she did put two in, I then also asked for mayo and was given garlic sauce. More attention to detail needed here.

Just like the bread. Slot choice

Good store plenty of parking. Staff abit miserable

Cleanliness of the store is not what is expected of a fast food outlet. Careless service when making food leaving out the 'Nachos' which was a key ingredient my order. Rectified after I pointed it out.

Subway for a quick lunch. Plenty of choice. Good service. Personal choice catered for.

Always good. I cannot eat bread but I love the flat bread. They also have salad box and Wraps They They also have cookie's and muffins,.

Never very clean but serves exactly what it says. Little pricey.

Good food but staff should change gloves for serving vegan or halal after serving non-halal food .

Tables are always dirty, the one in the business park nearby is slot better.

Staff friendly and helpful..but all of the tables were dirty.. no serviettes. Very unclean

It's a nice place to eat for lunch or a snack, staff are attentive, the food is nice

We visit this sandwich bar almost every week and have done so since they opened. I like that it is, in my mind the healthiest fast food available. The regular staff members are a friendly helpful bunch.

Very disappointing. Advertised a good looking breakfast sandwich and queued for 5 mins to get one only to be told they had stopped serving them. I bought something for my son and after 10 minutes the sign for breakfast got turned over. If they advertise it - sell it !!!

Good subway,was a little slow service but in fairness it was a Saturday lunch time

Love subway!!! Great friendly staff, amazing food, clean and well maintained 👍👍👍👍

A little on the expensive side for coffee when compared to other Subways I've visited. But standard fare. But what made was the sample of the new Subway Savers they offered to us. Will definitely try the next time we visit a subway.

Good good, good prices. Nice and clean and very friendly staff

This subway is almost never cleaned , the tables and chairs are mostly dirty and the stuff puts only few vegetables in there which is a turn off when ordering a veggie only sub ... Experience collected over multiple visits at various times ... Stuff is not that friendly neither specially if she is overweight and you buying veggie sub 😅

Food was okay (It's a sandwich with no butter, why no butter?? Lol) however the floor was filthy and the tables just as grim. Needs staff out clearing and cleaning.

Very unhappy with the service provided by the store manager who was clearly upset with member of staff that has now inturn ruined my experience one of the subs ordered is now less than acceptable but to not confront an already miserable person we have left unsatisfied and upset with the poor trip will not be returning big up subway Portsmouth also upon opening my footling sub to find it isn't cut good thing a bring spare clothes everywhere I go oh wait I don't

Extremely friendly, helpful staff.

Very helpful staff and quick service just right for a swift lunchtime visit.

Not impressed, can't have a hot drink at 8.10pm on a Saturday as they have turned the machine off!! Still had another 50mins before they closed. Ridiculous. Whiteley branch needs to raise their standards. Eastleigh branch and Southampton's London Road branch far better and are displaying all the signs of choices/options etc. The Area Manager needs to pay a visit to Whiteley branch and overall the displays and retrain staff.

Food was okay. Seating area was reasonably clean.

Great views across the lake. Busy during the week but quite over the weekends

Super friendly guys and not to shy with fillings

Very untidy, food on the floor under tables and every table dirty.

Small seating area but friendly staff

Typical subway, quite small however so can feel busier than it is