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3,25

Based on 257 opinions finded in 2 websites

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Nº 688 in 759 in Isle of Wight

CUSTOMERS TALK ABOUT DISHES WITH..cheesesandwich
Score

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Excellent service, extremely friendly and helpful owners. Efficient service and very welcoming . Highly recommended

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Susan L . 2024-07-23

MORE AT TripAdvisor

You don't get what you order when asking for delivery. No care or attention is given to reading the receipt of what you ordered We have ordered a few times and normally the drinks and crisps are not what we ordered (no big deal) but this time we got 2 footlong subs exactly the same .which can't eat anything spicy Won't be ordering again .

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Kaz h . 2024-06-29

MORE AT TripAdvisor

Lovely staff but I was concerned on the fact that a staff member had a VERY long facial beard and there was no net on it it made me feel uncomfortable and worried I would get hair in my food. so I didn’t buy any food. I am surprised it was allowed to be this long with food hygiene ?

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Annie P . 2024-06-29

MORE AT TripAdvisor

Everything was good and the subway were prepared properly.

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Reva Modi . 2024-06-07

MORE AT Google

Fantastic, great atmosphere lovely view of the beach and most of all the staff are amazing always use this subway

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Steven Brady . 2024-06-06

MORE AT Google

Lovely people. Went to try out the footlong cookie and churros and although it wasn't ready, they made an effort for us and were the sweetest ever!! Thank you for your service:). Fyi cookie was very good, cook it for a little bit less and it will be perfect.

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Tour35764312218 . 2024-06-05

MORE AT TripAdvisor

The Subway located on Union Street, closer to the Esplanade end, offers a delightful dining experience with a picturesque view of the English Channel and Portsmouth on the horizon. This location stands out not only for its breathtaking scenery but also for its commendable service. The staff are exceptionally helpful, ensuring a pleasant visit for all customers. One notable feature is the unisex toilet, which, like the rest of the site, is maintained to a high standard of cleanliness. The Family Deal is particularly good value, making it an affordable option for those dining with children. Additionally, the convenience of free parking on Union Street for one hour is a significant advantage, allowing visitors to easily drive, park, and enjoy their meal or take it out. Overall, the Union Street Subway is a commendable choice for anyone looking to enjoy a meal in a clean, welcoming environment with the added benefit of stunning coastal views.

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Muhammad Haque . 2024-05-31

MORE AT Google

Decent outlet. Enough seating. Clean. Easy for grabbing a bite if you have a Hoovercraft leaving from Ryde or you just arrived from the UK mainland

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Anvay Borwankar . 2024-04-01

MORE AT Google

Ordered a Subway Saver Meal Very minimal filling and member of staff was not sure what filling was allowed to be put in the roll. Not a good experience. I thought I would be pleased and would use Subway on a regular basis, sadly not. For what was given daylight robbery. Won't be going back again! McDonalds is cheaper and bigger portions

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HORACE1922 . 2024-03-10

MORE AT TripAdvisor

every time we have visited ryde over the last few months we have visited this store it’s always clean, tidy and the food is fresh the lady serving today was the most helpful kind and a credit to the store with indecisive children she was polite and helped the children make their decisions i hope the company recognises the staff’s efforts! thank you will be visiting again!

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steve a . 2024-01-19

MORE AT TripAdvisor

Lovely tasting fresh food in a very clean eating area

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kevin haward . 2023-10-14

MORE AT Google

OK but it felt a bit tense between the staff.. not sure why but there seemed to be a frosty atmosphere! Oh, and the toilet are always rank, no matter what staff are on.

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Dani T . 2023-10-13

MORE AT Google

The customer service is non exsistent!!!! I stood for 10 minutes with no eye contact or any "be with you as soon as we can" when I called to complain about this I was hung up on!!!!! I will not be using this store again for love nor money!!!!!!! I'm so annoyed I don't even wanna eat the food, I left early so I wouldn't be late for work and I was. Not good and totally unacceptable!

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Zoe S . 2023-09-26

MORE AT TripAdvisor

Just had coffee which was hot and good.

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David Sibun . 2023-08-01

MORE AT Google

Quite quickly served, very polite and food very yummy.

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Clare Quinton . 2023-06-14

MORE AT Google

Good food and rude as hell stuff 🙂

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mesudo . 2023-05-30

MORE AT Google

Thankyou Stacy at Ryde, for making my subway order easy to sort out

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Nadia Medland . 2023-05-24

MORE AT Google

Visited yesterday with friend on day trip from Southsea. Decent value (less than £12 for the two of us), helpful service and refills of soft drinks if wanted. Started out day out very nicely!

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robert smith . 2023-05-24

MORE AT Google

Nice and clean, friendly staff, not far from the seafront and Pier.

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Gary . 2023-05-12

MORE AT Google

Staff were very friendly and the sub was delicious and well worth the stop to get lunch

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Marius Groenewald . 2023-05-09

MORE AT Google

Do not let the american sounding lady with black hair make you sandwich she is rude and CANNOT make baguettes every time I've been in there and ordered my steak and cheese every time she makes it has no steak a bit of cheese and loaded with lettuce absolute wast of money when she makes them its very very dissapiointing when you bite into your sub and it just lettuce

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Dave Simon . 2023-04-13

MORE AT Google

False advertisement, says there is free WiFi even though there isnt

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Elliot Vrba . 2023-04-12

MORE AT Google

Food as expected but they are busy in Bank Holidays and especially on Sundays where nothing else is open. Just to add: cheesy bites are below average and worthless.

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Atin KHANNA . 2023-04-11

MORE AT Google

Every time I have ordered from here, they have always gone out their way to make sure I get my order perfect and will always replace items they don’t have with suitable ones, and always phone me or send me a note explaining the reasons. I can’t fault them

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Bethany Savage . 2023-03-09

MORE AT Google

i am a vegetarian, i told staff that they should change the gloves for me because i am, and because they didn’t change them after using meat from the last person. and i won’t be eating subway again after this, i asked for crinkle wedges with the spices and mayo, and i found foreign object on one of the wedges, and it turned out to be a bit of what seemed to be steak. surely when the staff was putting it in the box they would’ve seen it? i am appalled.

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Summer Reed . 2022-12-17

MORE AT Google

Uber driver was lovely but order was cold. Not drivers fault but the shop had put the ice cold drink on top of the order in the bag.

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Terianne Morgann . 2022-11-09

MORE AT Google

We was buying sandwiches but my friend need go into toilet quickly and I’m waiting for him but I’m saw one lady staff start talk behind my back about MUST buying food first then toilet be a I am very good lid read, but I’m still do buying but need him to come and I am can know what he want sandwich. So decided not buying and leave. Staff started horrible behaviour. Not recommended to come back for deaf community

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M . 2022-10-16

MORE AT Google

Really rubbish service they gave us the wrong sauce on the 13th of October so called up when I got home and realised, a male picked up and as soon as I told him my complaint he hung up i then couldn’t get hold of them again after ringing four times, I called today 14th October and spoke to a very rude unapologetic lady who told me she would replace the sandwich but told me it’s my fault for not realising when they where making it, so my girlfriend went in to get the new sandwich to where the staff where very rude talking in there own native language about her and had a bad attitude.

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Dan Chandler . 2022-10-14

MORE AT Google

Ordered hot & cold food, the garlic cheese bread was at best from yesterday & cold, as were the wedges, ordered a sub meal, didn’t get any cookie, never ordering again, although the Uber driver was really pleasant & polite, so the stars are for him, I’ll take our custom elsewhere

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Jayney Ingham . 2022-10-07

MORE AT Google

Great service, staff very polite. Food excellent.

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Erica Barton . 2022-10-04

MORE AT Google

The friendliest service received from any subway outlet. The first time I saw a change of gloves to serve vegan options Kudos to the staff

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Don Jayaratne . 2022-09-13

MORE AT Google

Cheapest Subway that I came across. Friendly and staff

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Christie Cloete . 2022-08-28

MORE AT Google

The two staff members I encountered were incredibly friendly. Fast service and fresh food. Spot on.

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Daniel Cox . 2022-08-04

MORE AT Google

Absolutely disgusted with how I was spoken to and one shouted across to her other team member saying ‘ Tasha we have no change’ then didnt pass me the subway she just left it where she made it and started serving someone else so had to get it myself I made it clear I wasn’t happy.. never going again made me loose my appetite

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Lara Dent . 2022-07-28

MORE AT Google

Friendly staff and quick service

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Paul Norgrove . 2022-07-22

MORE AT Google

Went in today with my gluten free son. He had a gluten free sub which he really enjoyed. I had some of the wedges and asked if they were gf so my son could have a few. The two staff there just both said we don’t know and pointed me to a very blurry confusing print off of the menu to which I couldn’t find the wedges on. I think staff should be more aware of what’s in the food. Plus when you have a queue of people behind you it’s very stressful reading the allergy sheet, would have been nice to have them assisting me or have a sheet that I could have taken to table.

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lisa w . 2022-07-21

MORE AT TripAdvisor

I watched as young lad on till handled money with his gloves on then handled salad without changing gloves. Poor hygiene training or they just don't care.

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Tim Leal . 2022-05-08

MORE AT Google

Just wanted to share my experience , walked in one customer in front and a new employee begin trained by I guess the manger . Warm welcome employee was obviously new but got my order correct even with me being indecisive. Manager helped out fast and efficient thank you very much I’m sure I will be back again soon

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neilmansbridge2019 . 2022-05-04

MORE AT TripAdvisor

Staff were friendly enough and the place was one of the tidiest and cleanest Subways I've been to, so well done there! Even the toilets were spotless. I opted for some of the small plates, the meatballs, nachos, nacho chicken bites which were tasty. The meatballs were the tastiest! Nachos with jalapeños a close second. Didn't see any specific student offering, though maybe this only applies where there are more students?

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Jamie Wallace . 2022-04-08

MORE AT Google

Really fresh ingredients and very tasty. Friendly team in Ryde I O Wight

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ian winn . 2022-03-24

MORE AT Google

Good staff good service and good food..

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Patrick Cade . 2022-03-01

MORE AT Google

Love a good subway. Italian BMT or meatball one. Even better when I got a voucher for £3.99 a footlong.

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Wayne Scannell . 2022-02-06

MORE AT Google

Had a joke with staff. We're really nice. Food was good, they kept up with all their hygiene protocols. Can't fault

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Scott Henderson . 2022-02-03

MORE AT Google

I always get a cheese 6inch sub from here & it's not bad but I do wish they would put alot more cheese in considering I don't get any salad or sauces with it, it just takes like plain bread most of the time. Overall the staff are friendly & for a quick bite to eat it does the job.

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Vikkiee Bennett . 2021-11-14

MORE AT Google

It is good to see the railway running again, very smooth ride these days.

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W. Somerset . 2021-11-14

MORE AT Google

Love subway it's brilliant, used to go all the time, foods still great but the staff left much to be desired, the grumpy lady looked in charge with 2 lads that didn't seem to know what day it is. The lady's probably really nice, I get grumpy when I work with numptys, I just call them all rudys

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Billy Potts . 2021-10-25

MORE AT Google

Nice helpful staff and lovely subway very tasty 👍🏻😋 would recommend highly

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Alan Heal . 2021-10-11

MORE AT Google

Unfortunately I have to rate this quite low, due to numerous times of ordering for collection/delivery, items either being wrong or left out. Once or twice is somewhat understandable, we all have bad days or busy days where we're swamped with customers and have a few slip-ups, but without fail, the last six times my partner has ordered from here, she's had missing items or wrong orders. I myself stopped going here a long time ago for the same reason. The staff inside are nice enough though, it's just unfortunate about such continual bad orders. And one final, damning note: during the COVID pandemic venues are supposed to be cleaning to a high standard for staff and customer safety, one time I went in and watched as people left their table in a disgusting state, and the staff simply ignored it and left the next customers to sit there with all the mess and of course, germs.

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Barney Walker . 2021-09-09

MORE AT Google

Very good value for money 5 of us for meal 31 pounds

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Alex Grenney . 2021-09-04

MORE AT Google

Lovely staff and excellent food

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Truck Talk Videos . 2021-09-03

MORE AT Google

Average subway, got a few tables inside

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kiren patel . 2021-08-22

MORE AT Google

Great Subway and they sell GF bread.

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Andrew Smith . 2021-08-18

MORE AT Google

Food was disgusting horrible would not recommend this branch

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Darren Smith . 2021-07-26

MORE AT Google

Excellent service and good food. Lovely and clean.

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Nicky Craddock . 2021-07-26

MORE AT Google

Great service and customer service. Little bit stingy with the portion's.

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Anthony . 2021-07-08

MORE AT Google

LOVE IT! positively the best subway I've gotten in ages! Service was great and gave me a free cookie! Ty

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DEMN VITX . 2021-06-12

MORE AT Google

I love it best sandwich in a long time

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Barney Brewer . 2021-06-01

MORE AT Google

I like subway but this one kind of disappointed me. It was incredibly slow service and they forgot one of the sauces. I am not sure if it was just that day or if they were short on staff but in my experiance it wasnt very good

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Stan Herbert . 2021-05-31

MORE AT Google

I had a salad bowl and boy was it full, really nice friendly staff too . Shop is spotlessly clean

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Elizabeth Hyatt . 2021-05-28

MORE AT Google

Amazing choices to put in a sub my girls love them

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Tina French . 2021-05-25

MORE AT Google

Clive bribed me and my friends to give a good review. He was rude

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Isaac Wells . 2021-04-28

MORE AT Google

polite service. Whole family came down with food poisoning after all having the chicken there other than me who had coffee Dont eat here

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charlene louise worthington . 2021-04-13

MORE AT Google

Ordered a sandwich. Within 24 hours was projectile vomiting, had diarrhoea, and was severely unwell for several days. Two facts! I am making no distinction over if those facts are correlated or not. Owner has been polite in their correspondence but just says something else made me sick. I am aware of four other people who became sick after eating food from there. Again, a fact, with no distinction that it was caused by the food. That's their right to say they have checks that they make, and they have emailed me to state they have received a clean score from Environmental Health. I hope that is right and have no reason to disbelieve that. Maybe the owner is right and my salmonella was caused by toast I had eaten. But it's also my right to give an honest account of my experience. And my experience is that I ordered a fairly meh sandwich, and 24 hours later was struck with a sickness so awful it felt like my insides were being put through an old fashioned laundry mangle.

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Catbutter . 2021-04-13

MORE AT Google

Delivery guy was friendly and lovely.. Would highly recommend him.. Service was quick and food was hot when arrived. Well done ryde iow subway

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Lydia Louise Hopewell . 2021-02-11

MORE AT Google

❤️🥪🌯🥗😊👍🏻 Delicious food, great service & clean tidy premises. Would give 5 stars if they opened earlier & closed later.

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-MSSSRHMDY88- . 2021-01-22

MORE AT Google

Ok, good choice and new chilli bread

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Ian James . 2020-11-02

MORE AT Google

Standard Subway ran efficiently offering all the options you would expect.

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John Franklin . 2020-10-16

MORE AT Google

It's subway, there's not an awful lot to say really. It is however clean, the staff are usually friendly and while better prices can be found locally it's nice to have somewhere you can rely on.

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Oliver Vice . 2020-10-05

MORE AT Google

Very good service and excellent food at great prices

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John Howard . 2020-09-22

MORE AT Google

We went thre yesterday whilst on holiday. We waited a while to get in. The staff were fantastic. We told them we had to catch a ferry they both done our order at super speed. Both lovely and friendly. I even commented on what a great service they had both given us.

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rowanne somerset . 2020-09-01

MORE AT Google

The tables were filthy, and covered in old wrappers and crumbs etc - not ideal during a pandemic. The guy serving said they didn't have what I asked for, but he did for the customer right behind me... How can you get making a sandwich so wrong?

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Rhiannon Smith . 2020-08-31

MORE AT Google

The sandwiches where cold, no topping and no sauce. Disappointed

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Ollie . 2020-07-13

MORE AT Google

Looks as if under much better ownership and looked much cleaner. Enjoyed our sandwich.

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Chani Courtney . 2020-05-30

MORE AT Google

Even looked like the pictures on the screen..... Well done drew

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Graham Pearce . 2020-03-11

MORE AT Google

The breakfast was horrible. Eggs were not poached whatsoever, they were cold. Just did not taste nice and I will not be returning here.

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Anya Taylor . 2020-02-23

MORE AT Google

Very clean and tidy. Fast service and lovely staff.

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Anna Murray . 2020-02-17

MORE AT Google

I popped in here for lunch with a friend and it was all very nice. The new vegan options are very tasty. I haven't been in here since before it was refitted and it now looks more light and open. This, along with the fact all the staff seem nice, makes it feel like quite a welcoming place to eat at.

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Jay Bennett . 2020-01-21

MORE AT Google

Nice food friendly staff lacking in selection i tried 3 types of sub and they had run out or stopped them all

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Mike S . 2019-11-17

MORE AT Google

Probably one of the best I've been too, we had a vegan and a bbq chicken sub with plentiful filling unlike some that I've been too. If you like subway, this one is excellent

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Markie.c . 2019-11-06

MORE AT Google

I visited the Ryde store today and was shocked at the standards have plummeted since my last visit. Will not be visiting there again.

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Tom . 2019-11-04

MORE AT Google

Brilliant service here! Go a few times a week during my break from work, Vlad and the guy with the long hair are always so polite!

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Kellz x . 2019-10-28

MORE AT Google

Absolutely perfect, Clives service was 100% brilliant!

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Sean McGrath . 2019-10-20

MORE AT Google

Amazing service very friendly Lads that served us. Clean and tidy definitely recommend.

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Helen Sparling . 2019-10-18

MORE AT Google

The store has made some drastic improvements in recent times - supported by excellent customer service, much thanks must go to Clive; well and truly a donny ting

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George Lucas . 2019-10-15

MORE AT Google

Very friendly and helpful staff

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Izabella gaming . 2019-10-12

MORE AT Google

Clive and brad are absolutely amaxing staff and go to the extreme to make sure all service was brilliant! Recommend getting served by the both of them!

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Charis Sedgwick . 2019-10-09

MORE AT Google

Best Subway restaurant ever, thanks to Clive and maybe Ben ( just to wind him up) :). Lovely place with fresh healthy food and excellent service.

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Shashank P . 2019-10-08

MORE AT Google

Came to Subway in Ryde and had a wonderful experience with clive and nicole. Clive really is the definition of customer service. Thankyou guys 😊

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Reube Fennell . 2019-10-06

MORE AT Google

Store looks good, great service by Clive

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david teevan . 2019-10-04

MORE AT Google

Best subway I've been very fast service, Clive was also very polite and and good with customers

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kel saunders . 2019-10-04

MORE AT Google

Clive was great. Let my son choose what he wanted and made my son happy. Store looks so much better since refit. And the coffee machine is working again.. will be back again

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Chris Way . 2019-10-04

MORE AT Google

Lads👌 Been going in since they opened, and never left unsatisfied.. Great staff and great service.. P.s.. You can stop nagging me to leave a Google review now. 😂😂

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Donny Hacksworth . 2019-10-04

MORE AT Google

Top subway, clean shop n good sandwiches Clive runs a tight ship ❤️

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Robert Barry . 2019-10-04

MORE AT Google

Clive is amazing, all staff are so friendly and very good at their jobs. 5/5 sandwiches/cookies/drinks as well :)

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Nicola Rivers . 2019-10-04

MORE AT Google

Great service, great food and amazing overall experience, Brad and Clive are both very pleasant to deal with and made it all the better, would 100% recommend!

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TheRealJKM . 2019-10-03

MORE AT Google

Clive and nicole are lovely and helpful staff and nice and clean environment will definitely be returning to this subway

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James Brett . 2019-09-30

MORE AT Google

Clive and Vlad both very helpful and informative about the subs they were making for both me and my friend. Kind and friendly!

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Shannon Roper . 2019-09-27

MORE AT Google

Lovely restaurant, lovely staff and my mom and I were pleased to find a Romanian at Subway. He translated to his colleague what we want in our sandwiches.

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Andrei Marinescu . 2019-09-25

MORE AT Google

Had to wait ages as the girl was talking to her friend I nearly walked out. I asked for the steak and cheese the girl said there was no steak. Yet when a local asked for steak and cheese. They went out the back to get the steak. Absolute terrible I will never go back to this subway again. Terrible service to your customers.

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david woodward . 2019-09-22

MORE AT Google

Lovely experience, friendly staff all round

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Craig Blackley . 2019-09-15

MORE AT Google

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