Based on 257 opinions finded in 2 websites
Based on 257 opinions finded in 2 websites
Nº 688 in 759 in Isle of Wight
CUSTOMERS TALK ABOUT DISHES WITH..cheesesandwichOpinions
Excellent service, extremely friendly and helpful owners. Efficient service and very welcoming . Highly recommended
Susan L . 2024-07-23
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You don't get what you order when asking for delivery. No care or attention is given to reading the receipt of what you ordered We have ordered a few times and normally the drinks and crisps are not what we ordered (no big deal) but this time we got 2 footlong subs exactly the same .which can't eat anything spicy Won't be ordering again .
Kaz h . 2024-06-29
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Lovely staff but I was concerned on the fact that a staff member had a VERY long facial beard and there was no net on it it made me feel uncomfortable and worried I would get hair in my food. so I didn’t buy any food. I am surprised it was allowed to be this long with food hygiene ?
Annie P . 2024-06-29
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Everything was good and the subway were prepared properly.
Reva Modi . 2024-06-07
MORE AT Google
Fantastic, great atmosphere lovely view of the beach and most of all the staff are amazing always use this subway
Steven Brady . 2024-06-06
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Lovely people. Went to try out the footlong cookie and churros and although it wasn't ready, they made an effort for us and were the sweetest ever!! Thank you for your service:). Fyi cookie was very good, cook it for a little bit less and it will be perfect.
Tour35764312218 . 2024-06-05
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The Subway located on Union Street, closer to the Esplanade end, offers a delightful dining experience with a picturesque view of the English Channel and Portsmouth on the horizon. This location stands out not only for its breathtaking scenery but also for its commendable service. The staff are exceptionally helpful, ensuring a pleasant visit for all customers. One notable feature is the unisex toilet, which, like the rest of the site, is maintained to a high standard of cleanliness. The Family Deal is particularly good value, making it an affordable option for those dining with children. Additionally, the convenience of free parking on Union Street for one hour is a significant advantage, allowing visitors to easily drive, park, and enjoy their meal or take it out. Overall, the Union Street Subway is a commendable choice for anyone looking to enjoy a meal in a clean, welcoming environment with the added benefit of stunning coastal views.
Muhammad Haque . 2024-05-31
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Decent outlet. Enough seating. Clean. Easy for grabbing a bite if you have a Hoovercraft leaving from Ryde or you just arrived from the UK mainland
Anvay Borwankar . 2024-04-01
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Ordered a Subway Saver Meal Very minimal filling and member of staff was not sure what filling was allowed to be put in the roll. Not a good experience. I thought I would be pleased and would use Subway on a regular basis, sadly not. For what was given daylight robbery. Won't be going back again! McDonalds is cheaper and bigger portions
HORACE1922 . 2024-03-10
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every time we have visited ryde over the last few months we have visited this store it’s always clean, tidy and the food is fresh the lady serving today was the most helpful kind and a credit to the store with indecisive children she was polite and helped the children make their decisions i hope the company recognises the staff’s efforts! thank you will be visiting again!
steve a . 2024-01-19
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Lovely tasting fresh food in a very clean eating area
kevin haward . 2023-10-14
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OK but it felt a bit tense between the staff.. not sure why but there seemed to be a frosty atmosphere! Oh, and the toilet are always rank, no matter what staff are on.
Dani T . 2023-10-13
MORE AT Google
The customer service is non exsistent!!!! I stood for 10 minutes with no eye contact or any "be with you as soon as we can" when I called to complain about this I was hung up on!!!!! I will not be using this store again for love nor money!!!!!!! I'm so annoyed I don't even wanna eat the food, I left early so I wouldn't be late for work and I was. Not good and totally unacceptable!
Zoe S . 2023-09-26
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Just had coffee which was hot and good.
David Sibun . 2023-08-01
MORE AT Google
Quite quickly served, very polite and food very yummy.
Clare Quinton . 2023-06-14
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Good food and rude as hell stuff 🙂
mesudo . 2023-05-30
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Thankyou Stacy at Ryde, for making my subway order easy to sort out
Nadia Medland . 2023-05-24
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Visited yesterday with friend on day trip from Southsea. Decent value (less than £12 for the two of us), helpful service and refills of soft drinks if wanted. Started out day out very nicely!
robert smith . 2023-05-24
MORE AT Google
Nice and clean, friendly staff, not far from the seafront and Pier.
Gary . 2023-05-12
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Staff were very friendly and the sub was delicious and well worth the stop to get lunch
Marius Groenewald . 2023-05-09
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Do not let the american sounding lady with black hair make you sandwich she is rude and CANNOT make baguettes every time I've been in there and ordered my steak and cheese every time she makes it has no steak a bit of cheese and loaded with lettuce absolute wast of money when she makes them its very very dissapiointing when you bite into your sub and it just lettuce
Dave Simon . 2023-04-13
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False advertisement, says there is free WiFi even though there isnt
Elliot Vrba . 2023-04-12
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Food as expected but they are busy in Bank Holidays and especially on Sundays where nothing else is open. Just to add: cheesy bites are below average and worthless.
Atin KHANNA . 2023-04-11
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Every time I have ordered from here, they have always gone out their way to make sure I get my order perfect and will always replace items they don’t have with suitable ones, and always phone me or send me a note explaining the reasons. I can’t fault them
Bethany Savage . 2023-03-09
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i am a vegetarian, i told staff that they should change the gloves for me because i am, and because they didn’t change them after using meat from the last person. and i won’t be eating subway again after this, i asked for crinkle wedges with the spices and mayo, and i found foreign object on one of the wedges, and it turned out to be a bit of what seemed to be steak. surely when the staff was putting it in the box they would’ve seen it? i am appalled.
Summer Reed . 2022-12-17
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Uber driver was lovely but order was cold. Not drivers fault but the shop had put the ice cold drink on top of the order in the bag.
Terianne Morgann . 2022-11-09
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We was buying sandwiches but my friend need go into toilet quickly and I’m waiting for him but I’m saw one lady staff start talk behind my back about MUST buying food first then toilet be a I am very good lid read, but I’m still do buying but need him to come and I am can know what he want sandwich. So decided not buying and leave. Staff started horrible behaviour. Not recommended to come back for deaf community
M . 2022-10-16
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Really rubbish service they gave us the wrong sauce on the 13th of October so called up when I got home and realised, a male picked up and as soon as I told him my complaint he hung up i then couldn’t get hold of them again after ringing four times, I called today 14th October and spoke to a very rude unapologetic lady who told me she would replace the sandwich but told me it’s my fault for not realising when they where making it, so my girlfriend went in to get the new sandwich to where the staff where very rude talking in there own native language about her and had a bad attitude.
Dan Chandler . 2022-10-14
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Ordered hot & cold food, the garlic cheese bread was at best from yesterday & cold, as were the wedges, ordered a sub meal, didn’t get any cookie, never ordering again, although the Uber driver was really pleasant & polite, so the stars are for him, I’ll take our custom elsewhere
Jayney Ingham . 2022-10-07
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Great service, staff very polite. Food excellent.
Erica Barton . 2022-10-04
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The friendliest service received from any subway outlet. The first time I saw a change of gloves to serve vegan options Kudos to the staff
Don Jayaratne . 2022-09-13
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Cheapest Subway that I came across. Friendly and staff
Christie Cloete . 2022-08-28
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The two staff members I encountered were incredibly friendly. Fast service and fresh food. Spot on.
Daniel Cox . 2022-08-04
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Absolutely disgusted with how I was spoken to and one shouted across to her other team member saying ‘ Tasha we have no change’ then didnt pass me the subway she just left it where she made it and started serving someone else so had to get it myself I made it clear I wasn’t happy.. never going again made me loose my appetite
Lara Dent . 2022-07-28
MORE AT Google
Friendly staff and quick service
Paul Norgrove . 2022-07-22
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Went in today with my gluten free son. He had a gluten free sub which he really enjoyed. I had some of the wedges and asked if they were gf so my son could have a few. The two staff there just both said we don’t know and pointed me to a very blurry confusing print off of the menu to which I couldn’t find the wedges on. I think staff should be more aware of what’s in the food. Plus when you have a queue of people behind you it’s very stressful reading the allergy sheet, would have been nice to have them assisting me or have a sheet that I could have taken to table.
lisa w . 2022-07-21
MORE AT TripAdvisor
I watched as young lad on till handled money with his gloves on then handled salad without changing gloves. Poor hygiene training or they just don't care.
Tim Leal . 2022-05-08
MORE AT Google
Just wanted to share my experience , walked in one customer in front and a new employee begin trained by I guess the manger . Warm welcome employee was obviously new but got my order correct even with me being indecisive. Manager helped out fast and efficient thank you very much I’m sure I will be back again soon
neilmansbridge2019 . 2022-05-04
MORE AT TripAdvisor
Staff were friendly enough and the place was one of the tidiest and cleanest Subways I've been to, so well done there! Even the toilets were spotless. I opted for some of the small plates, the meatballs, nachos, nacho chicken bites which were tasty. The meatballs were the tastiest! Nachos with jalapeños a close second. Didn't see any specific student offering, though maybe this only applies where there are more students?
Jamie Wallace . 2022-04-08
MORE AT Google
Really fresh ingredients and very tasty. Friendly team in Ryde I O Wight
ian winn . 2022-03-24
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Good staff good service and good food..
Patrick Cade . 2022-03-01
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Love a good subway. Italian BMT or meatball one. Even better when I got a voucher for £3.99 a footlong.
Wayne Scannell . 2022-02-06
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Had a joke with staff. We're really nice. Food was good, they kept up with all their hygiene protocols. Can't fault
Scott Henderson . 2022-02-03
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I always get a cheese 6inch sub from here & it's not bad but I do wish they would put alot more cheese in considering I don't get any salad or sauces with it, it just takes like plain bread most of the time. Overall the staff are friendly & for a quick bite to eat it does the job.
Vikkiee Bennett . 2021-11-14
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It is good to see the railway running again, very smooth ride these days.
W. Somerset . 2021-11-14
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Love subway it's brilliant, used to go all the time, foods still great but the staff left much to be desired, the grumpy lady looked in charge with 2 lads that didn't seem to know what day it is. The lady's probably really nice, I get grumpy when I work with numptys, I just call them all rudys
Billy Potts . 2021-10-25
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Nice helpful staff and lovely subway very tasty 👍🏻😋 would recommend highly
Alan Heal . 2021-10-11
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Unfortunately I have to rate this quite low, due to numerous times of ordering for collection/delivery, items either being wrong or left out. Once or twice is somewhat understandable, we all have bad days or busy days where we're swamped with customers and have a few slip-ups, but without fail, the last six times my partner has ordered from here, she's had missing items or wrong orders. I myself stopped going here a long time ago for the same reason. The staff inside are nice enough though, it's just unfortunate about such continual bad orders. And one final, damning note: during the COVID pandemic venues are supposed to be cleaning to a high standard for staff and customer safety, one time I went in and watched as people left their table in a disgusting state, and the staff simply ignored it and left the next customers to sit there with all the mess and of course, germs.
Barney Walker . 2021-09-09
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Very good value for money 5 of us for meal 31 pounds
Alex Grenney . 2021-09-04
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Lovely staff and excellent food
Truck Talk Videos . 2021-09-03
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Average subway, got a few tables inside
kiren patel . 2021-08-22
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Great Subway and they sell GF bread.
Andrew Smith . 2021-08-18
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Food was disgusting horrible would not recommend this branch
Darren Smith . 2021-07-26
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Excellent service and good food. Lovely and clean.
Nicky Craddock . 2021-07-26
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Great service and customer service. Little bit stingy with the portion's.
Anthony . 2021-07-08
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LOVE IT! positively the best subway I've gotten in ages! Service was great and gave me a free cookie! Ty
DEMN VITX . 2021-06-12
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I love it best sandwich in a long time
Barney Brewer . 2021-06-01
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I like subway but this one kind of disappointed me. It was incredibly slow service and they forgot one of the sauces. I am not sure if it was just that day or if they were short on staff but in my experiance it wasnt very good
Stan Herbert . 2021-05-31
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I had a salad bowl and boy was it full, really nice friendly staff too . Shop is spotlessly clean
Elizabeth Hyatt . 2021-05-28
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Amazing choices to put in a sub my girls love them
Tina French . 2021-05-25
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Clive bribed me and my friends to give a good review. He was rude
Isaac Wells . 2021-04-28
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polite service. Whole family came down with food poisoning after all having the chicken there other than me who had coffee Dont eat here
charlene louise worthington . 2021-04-13
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Ordered a sandwich. Within 24 hours was projectile vomiting, had diarrhoea, and was severely unwell for several days. Two facts! I am making no distinction over if those facts are correlated or not. Owner has been polite in their correspondence but just says something else made me sick. I am aware of four other people who became sick after eating food from there. Again, a fact, with no distinction that it was caused by the food. That's their right to say they have checks that they make, and they have emailed me to state they have received a clean score from Environmental Health. I hope that is right and have no reason to disbelieve that. Maybe the owner is right and my salmonella was caused by toast I had eaten. But it's also my right to give an honest account of my experience. And my experience is that I ordered a fairly meh sandwich, and 24 hours later was struck with a sickness so awful it felt like my insides were being put through an old fashioned laundry mangle.
Catbutter . 2021-04-13
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Delivery guy was friendly and lovely.. Would highly recommend him.. Service was quick and food was hot when arrived. Well done ryde iow subway
Lydia Louise Hopewell . 2021-02-11
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❤️🥪🌯🥗😊👍🏻 Delicious food, great service & clean tidy premises. Would give 5 stars if they opened earlier & closed later.
-MSSSRHMDY88- . 2021-01-22
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Ok, good choice and new chilli bread
Ian James . 2020-11-02
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Standard Subway ran efficiently offering all the options you would expect.
John Franklin . 2020-10-16
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It's subway, there's not an awful lot to say really. It is however clean, the staff are usually friendly and while better prices can be found locally it's nice to have somewhere you can rely on.
Oliver Vice . 2020-10-05
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Very good service and excellent food at great prices
John Howard . 2020-09-22
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We went thre yesterday whilst on holiday. We waited a while to get in. The staff were fantastic. We told them we had to catch a ferry they both done our order at super speed. Both lovely and friendly. I even commented on what a great service they had both given us.
rowanne somerset . 2020-09-01
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The tables were filthy, and covered in old wrappers and crumbs etc - not ideal during a pandemic. The guy serving said they didn't have what I asked for, but he did for the customer right behind me... How can you get making a sandwich so wrong?
Rhiannon Smith . 2020-08-31
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The sandwiches where cold, no topping and no sauce. Disappointed
Ollie . 2020-07-13
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Looks as if under much better ownership and looked much cleaner. Enjoyed our sandwich.
Chani Courtney . 2020-05-30
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Even looked like the pictures on the screen..... Well done drew
Graham Pearce . 2020-03-11
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The breakfast was horrible. Eggs were not poached whatsoever, they were cold. Just did not taste nice and I will not be returning here.
Anya Taylor . 2020-02-23
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Very clean and tidy. Fast service and lovely staff.
Anna Murray . 2020-02-17
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I popped in here for lunch with a friend and it was all very nice. The new vegan options are very tasty. I haven't been in here since before it was refitted and it now looks more light and open. This, along with the fact all the staff seem nice, makes it feel like quite a welcoming place to eat at.
Jay Bennett . 2020-01-21
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Nice food friendly staff lacking in selection i tried 3 types of sub and they had run out or stopped them all
Mike S . 2019-11-17
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Probably one of the best I've been too, we had a vegan and a bbq chicken sub with plentiful filling unlike some that I've been too. If you like subway, this one is excellent
Markie.c . 2019-11-06
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I visited the Ryde store today and was shocked at the standards have plummeted since my last visit. Will not be visiting there again.
Tom . 2019-11-04
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Brilliant service here! Go a few times a week during my break from work, Vlad and the guy with the long hair are always so polite!
Kellz x . 2019-10-28
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Absolutely perfect, Clives service was 100% brilliant!
Sean McGrath . 2019-10-20
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Amazing service very friendly Lads that served us. Clean and tidy definitely recommend.
Helen Sparling . 2019-10-18
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The store has made some drastic improvements in recent times - supported by excellent customer service, much thanks must go to Clive; well and truly a donny ting
George Lucas . 2019-10-15
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Very friendly and helpful staff
Izabella gaming . 2019-10-12
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Clive and brad are absolutely amaxing staff and go to the extreme to make sure all service was brilliant! Recommend getting served by the both of them!
Charis Sedgwick . 2019-10-09
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Best Subway restaurant ever, thanks to Clive and maybe Ben ( just to wind him up) :). Lovely place with fresh healthy food and excellent service.
Shashank P . 2019-10-08
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Came to Subway in Ryde and had a wonderful experience with clive and nicole. Clive really is the definition of customer service. Thankyou guys 😊
Reube Fennell . 2019-10-06
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Store looks good, great service by Clive
david teevan . 2019-10-04
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Best subway I've been very fast service, Clive was also very polite and and good with customers
kel saunders . 2019-10-04
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Clive was great. Let my son choose what he wanted and made my son happy. Store looks so much better since refit. And the coffee machine is working again.. will be back again
Chris Way . 2019-10-04
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Lads👌 Been going in since they opened, and never left unsatisfied.. Great staff and great service.. P.s.. You can stop nagging me to leave a Google review now. 😂😂
Donny Hacksworth . 2019-10-04
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Top subway, clean shop n good sandwiches Clive runs a tight ship ❤️
Robert Barry . 2019-10-04
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Clive is amazing, all staff are so friendly and very good at their jobs. 5/5 sandwiches/cookies/drinks as well :)
Nicola Rivers . 2019-10-04
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Great service, great food and amazing overall experience, Brad and Clive are both very pleasant to deal with and made it all the better, would 100% recommend!
TheRealJKM . 2019-10-03
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Clive and nicole are lovely and helpful staff and nice and clean environment will definitely be returning to this subway
James Brett . 2019-09-30
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Clive and Vlad both very helpful and informative about the subs they were making for both me and my friend. Kind and friendly!
Shannon Roper . 2019-09-27
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Lovely restaurant, lovely staff and my mom and I were pleased to find a Romanian at Subway. He translated to his colleague what we want in our sandwiches.
Andrei Marinescu . 2019-09-25
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Had to wait ages as the girl was talking to her friend I nearly walked out. I asked for the steak and cheese the girl said there was no steak. Yet when a local asked for steak and cheese. They went out the back to get the steak. Absolute terrible I will never go back to this subway again. Terrible service to your customers.
david woodward . 2019-09-22
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Lovely experience, friendly staff all round
Craig Blackley . 2019-09-15
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