Subway in Huntingdonshire

Visited with my family on a stopover on a long drive. We have been served by Sonia, who was possesses great customer service skills, was kind, fast and helpful. The place was also clean.

Not delivered to my address! What is the point of having customers give delivery codes to drivers if they can over rule them?!! Not happy at all and now out of pocket and no contact from driver if they were lost they should have rang me!

says it was delivered but hasn't been delivered

Brilliant, really friendly delivery driver

brilliant fresh and driver was clean .

Was half an hour late. On the map it showed the driver was stationary just outside the store for at least 10 minutes

Owners reduce portions to save money and lie that the menu has changed. Store is unclean and far too expensive for what you get. Very limited vegetarian options so I don't recommend it.

Delivery driver rude, called out to driver as he went to front door, then proceeded to ignore me and had to come round to front door as don't use front door and still ignored me when I announced myself.

Ordered via just eat at 12:05, just eat courier at restaurant at 12:20 delivery time ETA was 12:30-12:55, now 13:15 and still no movement!! Call the restaurant- doesn't work, only to answer phone! absolutely disgraceful service!! Looks like I’m having to rush around to find something else for lunch!!

Our sub came but it was covered way to much in sauce the roll is to soft and hard to hold , with that much sauce on

My subway is stone cold. It wasn’t toasted

Delivery was brilliant, and driver super friendly but the order itself was incorrect

Way too much salt applied to one of the subs. Inedible

Was left waiting for an hour and I'm very disappointed with what happened

arrived pretty much cold, have received better, but was okay.

The arrival time kept increasing it went from 11:30/11:40 to 12:30 onwards… I had to call the restaurant to figure out what’s happening they said the driver wasn’t there yet but on the app it stated the courier had arrived… magically after I called the driver got here within 5 minutes. My order was also missing the eggs and bread very dry. Paid service charge and delivery charge for bad service…

Lovely food, well packed and delivered on time

You’ve made it such an easy experience to order lunch/dinner when I’m so busy, the fact I can put in my notes for them to leave it on the Patio is just so helpful. It came quickly, easily and no issues, Thankyou!

Good was great, shame the delivery driver didn’t want to come to me and stay in his car was miserable that he had to come into the building.

Came straight to my house no problem

The nacho chicken bites became soggy in transit but the sandwich was pretty good.

The order was more than late, indeed, it was ordered at 5.45pm ish and we wanted a delivery for 6.30pm. On your app there was no movement at all apart from order accepted and at 7pm ish we had to call the restaurant to ask where our food was. They argued that they finished at 7pm and asked us to cancel the order before they agreed to cook and then send the order which arrived at about 7.30 pm. The order arrived cold and was completely unsatisfactory. My wife has stated that she will not be using

Never even got delivered. Waste of money. Annoyed 😡

Food was great driver just knocked on door and left bag on the door step I would have preferred he handed it to me but hey it’s done now

I did not order mayo on my salad but the rest was delicious

I odered 3 melts but just got normal subs

Ordered at 13.40 and wasn't delivered until 15.15 Chicken bites were dry and hard. Sub was squashed

Driver was really rude. He'd rang my phone which doesn't work but hadn't rang the doorbell. When he actually did ring the doorbell I answered the door to the flats immediately but he complained that he'd been ringing and was really rude about it. Food was cold too.

ordered for 11.45am! and i get for 12.10pm. not enough time to enjoy my lunch!!!

Completely forgot a whole sandwich and my pigs in blankets. Not happy with this at all

Always perfect sandwich and arrived so quickly! Thanks so much!

Lovely staff who called me to confirm order and nice delivery driver - enjoyed my subway thank you!!

Absolutely awful, I ordered my food Via just eat for my lunch bread at work, I ordered a salad, food arrived, no tuna in my tuna salad and no mayonnaise, for the food they did add they were extremely stingy, only had about 3 olives in the whole salad, I called them up to complain and they hung up on me, I then called back again 20 minutes later and the lady I spoke to was fine, she then however put me onto a man who I could barely understand and he was also extremely rude, he told me that he would call me back, almost 4 hours later and still no call back, they don’t care.

The order was late, the food was cold. One of the subs weren’t even toasted, it gave me a rubbish stomach

The sub was good, nachos small portion and soggy, no cheese and was cold. Hash browns were cooked fresh luckily! Won’t go back here anytime soon.

Not much vegan variety but tasty nonetheless

Nice food as usual. Just horrible delivery time

Difficult to understand the staff.

Two of the salads had been mixed up wrong sauce on the wrong salad so the one with Caesar sauce was wasted as it had pickles on and I can’t stand pickles ! But normally we have no issues so will put it down to a simple mistake.

Hash browns were cold other then that everything was ok

I’m not very happy with my order my food was cold when it arrived and also over an hour late

The food was ok, but think more cheese would have been nice on the pepperoni pizza sub and the garlic x

Never order again ...didn't receive food got delivered to different address ...a waste of money feeding others

Delivery was late I think the driver got lost which meant when the food arrived it was cold which was disappointing

missing food and didnt want to give refund

99% food early and great. This time late and cold

Estimated time was 1145 when I ordered and got delivered at 1230

It was much later than told when ordering and the food was stone cold when it arrived

Fast service! Yummy food! Friendly staff 👍🏻

Food was not as ordered but delivered great

Was not happy for to not getting my order instead I received someone elses order instead, the restaurant for not resolve the issue and has done nothing about the fact that I have spent my money only to not receive my food, I am allergic to some of the things that was in the order I did receive.

Order was wrong and wasn't toasted so I had to give it to my neighbour so it wouldn't go to waste! Spent ages arguing my case back and forth for a refund! ... But despite having sufficient evidence Just Eat were absolutely S##T and refused to refund me so I was left starving and out of pocket!!! I haven't and will not ever order subway again after this ordeal!!! I'm disabled so when my conditions are at their worst I have to sometimes rely on take out but Just Eat is now my least favoured delivery option and I try to avoid using them unless I have no other choice! ... I hope your happy seeing a vulnerable person going hungry and out of pocket Just Eat!!!

The food was cold and at least 25 minutes late. Very disappointed of the excuse received from the driver.

Food is alright but staff are judgemental and rude.

good was hot excellent service thankyou

The subway refused to help. The driver was lost even tho the shop was a 30 second walk for delivery. Not help at all and the food was cold

Friendly and fast service as always. Food is tasty and top-notch, staff polite and helpful.

Yet again another success with the food delivery and time everything was spot on very highly recommend

Driver apologised for being late, however in my view not late at all

Brilliant delivery driver very friendly

Top quality food ..always look forward to receiving my subways...highly recommended..thx u

Great food as normal from subway

Abysmal sums this up. 2 hours for a sandwich from a place 10 minutes away. Just Eat delivery driver blamed the restaurant...the restaurant blamed Just Eat delivery. Food was cold, incorrect and sloppy. Delivery was 2 hours over a lunch period. Spoke to the restaurant on two occasions, on one occasion I was hung up on and the other times I was lied to. The last conversation in particular my partner and I couldn't even understand the person. It makes it very difficult and a sad situation to think I can't even complain to a restaurant person because they simply couldn't care less. Overall shocking from both parties whilst the customer is left in complete limbo.

Poorly trained staff, they weren't aware of their own promotional survey, difficult to communicate with, overall really disappointing experience and poor customer service on this occasion

they got the order wrong - there was no cheese on any of our subs and none of them were toasted, very disappointed

This was poor my food turned up cold and 30mins late won't be ordering for here again

Missing items from my order and food is stone cold

It's a subway, you get what you expect...... If you haven't ever been that means nothing to you.... They seem to not now do the meatless meatballs..... Shame on them...

Great food, quick delivery and well packaged.

Nice note with additional Mayonnaise and thought it was very considerate. Delivery polite and on time. Thank you

Food was completely different from what I ordered. Not the first time this has happened through just eat and won’t be ordering again.

0 stars… half the food is missing. Apparently a meal deal consist of just a six inch sub and that’s it. Not the crisps, not the cookie and not the drink. Yet you have to pay for it! Amazing 👌🏼

Need to sort out the delivery driver this is now 2 in a row it's taken a hour to be delivered

Exactly what ordered fast delivery

Sandwiches arrived cold and wet..

I had to pay for it twice because the first time I ordered the drivercompletely went 6 miles the wrong way then told me he does not want to go back in this weather so I had to order a second time which means I had to pay twice for one order it’s very very ruined my weekend I would like a full refund on both my orders

The worst meal I have ever had from subway - who put these salads together?! I asked for lots of pickles - I got 4 small slices of pickle?! Hardly anything in the salad box and definitely not worth the money at all. Usually they are good value for money but I feel really let down this time.

food really nice customer care really good well done subway o e happy little boy

No option to get sandwich toasted through uber eats , big minus

NO PEPPERS ON MY ORDER AND PEPPERS ON THERE

Excellent service Speedy Polite Could not believe how quick it got here The best toasted subway ever, beats any sandwich thank you

Horrible. Salad drowned in mayo, just lettuce with barely any chicken or the others i requested and paid for

Delivery driver has ignored instructions as to where to delivery my order and bow someone else has I prepaid free order! I would to know who the driver was and why he failed to deliver to the correct address when adequate instructions were given.

No cheese in my sandwich, when I called lady was very rude and insistent there was cheese. I didn’t taste any and I didn’t see any in my sandwich. She said she doesn’t even need to check the camera because she definitely put it in. I just wanted to make them aware but I was disappointed with the response I got.

Lacked substance! Specially the chicken sub lacked filling specially when paying for extra cheese and bacon. Disappointing and won't be ordering again.

Ordered double meat and spinach. Turned up with barely any meat and no spinach. Called the restaurant and the employee was so rude. She just said I needed to request a refund with no help at all. Disappointed

The food i do get is very nice but every time i get a delivery i am always missing at least one item, which is very annoying :(

Asked for it cheese and toasted, I don’t believe there is cheese nor has it been toasted.

No cheese, no peppers and cold food. Pathetic.

Food cold soggy, nearly waited an hr for it to be delivered

Very friendly delivery driver :)

Messed the order up, didn't put the right salads and sauces in the subs.

Poor service and terrible customer service

They didn’t send the right order. My sun had extra salad that I didn’t want or ask for, they sent me the wrong drink and my friend also got the wrong fillings. It was a joke. Never ordering from them again via just eat

Food was cold when it arrived, one order was missing the bacon (paid extra £1.59 for it) and other was not toasted or had cheese when this was requested. Nachos were cold and soggy and pepperoni slices were very poor. Contact with Subway was equally poor, called 5 times with no response. Abysmal is putting it lightly, would not use again.

Driver went the wrong way and so the order was cold whn we got it, one of the subs was on the wrong type of bread and had very little cheese despite asking for extra

Jalapeños was on the nachos even though my partner is allergic, I was on my way home and my disabled partner was home the driver refused to come upstairs

Food came on the estimate time and all was good.

when my order arrived i didn’t have all my the food i ordered, i ordered a meal deal and only got the sandwiches

Items missing, I ordered 2x flamin hot nachos with jalapeños but the jalapeños are missing in both