Subway in Tonbridge and Malling

2 subways in Tonbridge. Wouldn't bother with the either Shipbourne road were advertising an offer that was on my app. Why have posters up and then say they are not doing the promo. Staff that understand English would be useful in a customer facing environment.....but they can't even get that right

Very good service and friendly 👏

Very nice place always clean and excellent atmosphere

A great experience thanks to Lenny, who cooked up an awesome cheese steak sub 👌Will be back for more!

Lenny was very friendly and made a great Big Cheese Steak sub - the best I've had!

Friendly staff, nice and clean atmosphere highly recommend the big cheese steak mmmm

Extremely poor customer service, we showed the coupon of “two can dine”, but the staff kept saying only one sub can be provided with that coupon, and they made the orders wrong. They took away the coupon and billed our subs and cookies at full price, not at discounted price. We have ordered two subs, “Garlic Cheese Steak” and “Club Master”, but received one sub with steak and onions and one sub with chicken only, the ingredients of cheese, vegetables, turkey breast, bacon and pouched eggs are missing. There should not be chicken for “Club Master”. This is non-sense and bad experience. The staff are unhelpful and impolite during the ordering process. We used the coupon for 6-inch sub but they ordered the foot long sub, which is intentionally misleading. The signature subs came out without vegetables and the other ingredients as stated in the menu, so disappointing! We paid the whole bill for full-priced items, so we asked for getting back the coupon, the staff were unwilling to do so and misunderstood on our request. Fortunately, the manager was more understanding and gave us back the coupon. The staff should be aware of their manners and show respect to their customers, not fooling them to use the coupon to order other items that are not included in the deal and making orders not true to the ingredients stated in the menu. The staff are a complete disgrace, we would never ever coming back to this branch again.

The salad was nice and fresh, we visited here twice, the staff were friendly and it had a good portion size. I had my usual salad and the food tasted good and we were happy to return.

Fine. Just the drink dispenser was not working so had to have bottled

I would like to leave a positive review for this Subway worker called Andrey (or Ondrey?), from Romania. My husband and I have been coming to this Subway shop every Sunday morning for about two months. We had some discount vouchers, and even though Andrey was still new, and his colleague was never there to help, he managed all of our requests perfectly. We ordered toasted wraps with some healthy options, no sauce, instead of subs, and Andrey has met our expectations on every occasion. Once, when one of the wraps was overtoasted a bit, he even offered a free biscuit, what a lovely service! Always attentive, polite and friendly.

Pretty sure I got food poisoning from here, definitely not eating from a subway again, was sick half the night after eating a footlong meatball marinara. Horrendous!

Really fancied a subway so got one from here. Food was made and delivered quickly so it was still warm when I got it. No items missing from the order, and it was well made unlike some other subways I have been to. As it is attached to the Shell garage it's an easy bite for drivers too.

Excellent Subway, ordered many times always ready to collect and tasty. Friendly etc.

Superb food served quickly and efficiently by their expert sandwich makers. 10 out of 10!

It closes at 8 I got there a 7 and they were apparently shut 👎🏼

Consistently get orders wrong when ordered online (whether ubereats or just eat). Luckily those platforms have good customer service and I've been able to get some credit. But I just want my order right for once!

Sub tasted old, staff was rude do not recommend

Subway same as any other. Always clean and good food.

Tried the chilli and paprika bread with the vegan patty, and had carrot, onion, spinach, lettuce and jalapeños with aoli, nice and easy no problems. The server changed his gloves too even though that's not something I mind, good job :)

Great quick good food, lovely staff x

It's a subway, nothing special. Seating area available.

Not great service. The service is fast but it's hard to actually hear the people behind the counter because of the music they play also "toasted" is just lightly warm it's not great.

Not bad, staff seem a little unexperienced but that's fine...I think main thing is the amazing convenience however hate that they have stopped full fat Pepsi on draught

Sandwiches were very badly made with too much inside them and it fell apart when you ate it, so a disaster to eat, service was poor they didnt even know what the sauces were or the bread, this was a very poor experience, wouldn't reccomend