Based on 3 opinions finded in 1 websites
Based on 3 opinions finded in 1 websites
Nº 244 in 261 in Hart
Nº 2 of 2 Other international cuisines in Hart
Opinions
Unfortunately the service is painfully slow- Me and my partner visited 28/09/24 and I ordered from Subway and my partner ordered KFC. In the time it took my partner to order, receive, find a table, and eat an entire box meal, the Subway staff had successfully made TWO orders, none of which were mine. There was only a handful of people waiting for their food at this time so was not a case of it being busy. Another customer who had been waiting longer than me complained about the slow service. There were at least 4 members of staff in subway uniform behind the desk. All in all, to receive a salad and pre-bottled drink it took nearly 25 minutes. The food when I eventually received it was messy but tasted good- hence the 2-star rating. If you value your time, I don’t recommend
Anon . 2024-09-29
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Amazing staff super friendly this was my first trip to Subway, they walked me the step by step and even gave me a free cookie!
trudy b . 2023-04-08
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An error in taking my order for Black Coffee (providing white instead) resulted in a bad tempered response from the Lady server(no badge) - Clearly, very poor customer service indeed.
Ken Stanbury . 2020-11-03
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56 Opinions
Chips are delicious and the fish is really good. Best around, and we’ve tried nearly all in Fleet! Not tried Chinese menu.
44 Opinions
Totally put off by the screen ordering system. I used to use subway regularly as a truck driver. I like to stand and ask for what salad I fancy on my sub. I like to see the food and who is preparing it. Screens are rubbish, never get what you actually wanted. Takes forever to get your food. I will not be using subway again until they remove the order screens.
58 Opinions
Please immediately review the manager, she clearly has no customer service skills and goes against policy with portion sizes, also the hygiene is questionable. Confirm you have taken action and I'll remove this review