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OpinionsNoteTripAdvisor42.3

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Terrible customer service, a foot long meatball sub is supposed to have 8 meatballs in as I said to the server and because I said this she went on a outburst about how there is only supposed to be 6 in a foot long now going on a rant saying that she is sick of this, totally unacceptable will never go here again

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Wesley M . 2025-01-07

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Unfortunately the service is painfully slow- Me and my partner visited 28/09/24 and I ordered from Subway and my partner ordered KFC. In the time it took my partner to order, receive, find a table, and eat an entire box meal, the Subway staff had successfully made TWO orders, none of which were mine. There was only a handful of people waiting for their food at this time so was not a case of it being busy. Another customer who had been waiting longer than me complained about the slow service. There were at least 4 members of staff in subway uniform behind the desk. All in all, to receive a salad and pre-bottled drink it took nearly 25 minutes. The food when I eventually received it was messy but tasted good- hence the 2-star rating. If you value your time, I don’t recommend

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Anon . 2024-09-29

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Amazing staff super friendly this was my first trip to Subway, they walked me the step by step and even gave me a free cookie!

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trudy b . 2023-04-08

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An error in taking my order for Black Coffee (providing white instead) resulted in a bad tempered response from the Lady server(no badge) - Clearly, very poor customer service indeed.

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Ken Stanbury . 2020-11-03

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