Chopstix - Fleet South Services (Welcome Break) in Hart

The old lady that works here is horrific , I waited 30 mins for rice to be cooked and other dishes to be replenished but she is Just absolutely miserable and looks like she hates working here ?? Really massive let down to the entire chain and franchise as the food is nice of they actually have any of it !!!

What the actual hell? Why would you remove your only veggie option? You are aware you have 16 variations on the same dead animals right?

Lovely food and service was as expected in a busy environment, pleasent front of house staff, our 2nd time here, and we will go again, portions are a lot more than they first look

Visited North bound Fleet Services for breakfast at Chopstix. The friendly and efficient young lady serving was very pleasant, the food came out immediately and was piping hot, it was a generous portion and well-cooked. The seating area was busy but staff were cleaning continuously during our visit and we had a nice clean table. All in all, a very pleasant experience and I would return!

Terrible experience. Manager was picking her nose with gloves on. Waited 15 minutes for food, that was very disappointing. There were 4 members of staff behind the counter, 7 customers in the queue and the manager was doing nothing. I feel sorry for the employees working below her. She needs to be sacked.

Manager is a tyrant. Gives you the bare minimum toppings while giving you below the bare minimum in service. She put ONE tiny piece of each topping in my LARGE meal box and when I asked why she giving me less than usual she said it was for WASTE! So, the WASTE BIN comes before CUSTOMERS! Thanks. Manager is the problem here everyone else is fine.

Not a good Chopstix, service seemed pretty slow but the rice was only half-cooked, not sure how they made that error but it was really unsatisfying to eat.

Visited this Chopstix on Sunday 2nd June ‘24, early afternoon - there were 3/4 people queuing but fancied it so figured worth the wait. After around 6-7 mins of waiting two people in front of me left the queue as the guy serving couldn’t be bothered to take anyone’s order! He was just milling about then disappeared out the back a few times, no dialog with customers, nothing! I waited it out, eventually got served by this guy (Manish) who could hardly be bothered. I don’t expect to be treated like royalty but I do expect at least some customer service!! I was polite to him but he was just rude. I went for a medium, the food was nice but portion size wasn’t enough for the money. From reading other reviews it seems this is a regular issue here - surely he either needs more training or replacing for the benefit of your business. I’ve been to other Chopstix and received very friendly service but I won’t be going back here again, I’ll use KFC or Subway if he is still serving.

honestly gives you diarrhoea and stomach burn. never happens to me with other chinese takeaways

Me and my partner asked the staff a question and the lady responded very rudely and raised her voice. I was very taken back as it was very unnecessary and we didn’t buy anything as a result of this. They did not have many options available and it seemed they did not want us to buy anything.

Very rude and selfish staff I just stop here for bacon bap . They had them hit and ready but just because I asked at 11:31 they said finish . Very disappointed 😞

Thanks so much, life saver on a really tough trip

Charged me 8 pound for about 3 noodles and about a cubic inch of chicken. Tasted good for the 1 second it took to finish it.

The food was ok but I wish to see more vegetarian choices

Stopped in services only for a chopstix as I approached the counter the lady ignored me for 5 minutes to then finally serve me and not have any foods ready I asked how long as there is over an hour until they close and to that she replied it's only me I'm not doing more I close soon as if it is my fault I am very unhappy

Absolutely disgusting, worst food I have ever come across. All 3 of our orders went in the bin which i was pleased about because I'm sure we would have had food poisoning if consumed. Staff not very helpful either. Save your money!

Queued for 30 minutes only to get there and find almost everything gone only plain rice. Nothing more being cooked. No hint of apology or interest in the inconvenience. Waste of time

Tried to use the app and told I couldn't, so could not get the free spring rolls. Small portion which was overpriced

1. It's vile chewy and greasy 2. Overpriced for what it is 3. It's halal. Why? There aren't any good options at this services but this is one to avoid.

Not entirely sure what everyone else is talking about. Staff were endlessly polite - food was crisp and delicious, better than any Asian cuisine I’ve had from a takeaway. Service was near instant. Will be coming back!

Quick food and friendly service

Tasty food, good customer service. The place was busy, but tidy, staff was polite and helpful.

Base di riso o noodles, a scelta pollo Agrodolce, affumicato o carne terayaki

Nice option for us and not overpriced. Really nice young man I think called Ethan served us.

Listen, it’s on the M3 in a service station. But it’s a whole lot better than most Chinese takeaways in high streets. Clean, friendly and efficient. Job done

Worst shop l ever been avoid staff rude and not helpful at all !!! Rice and noodles and no soya sauce terible !!!!

Went to get something for my long night shift at the hospital while car was charging. What a mistake, two ladies behind counter both looked at me and ignored me thought ok maybe there busy. Another customer comes and one of them comes blanks me and starts talking to the other customer then started to walk back behind. I asked her sorry but you not serving and got an abrupt reply that did you not hear me say noodles will be another 7 mins. She didn’t even ask me / let me say what I wanted to order. I’m sorry but the only difference between me and the other customer was the colour of our skin so I can only assume she was being racist and I won’t be going there again. Sad as been before and served by a guy who was really friendly and good customer service but can’t go again even though my regular service station to charge my car.

Absolutely terrible- egg fried rice rock hard, only a choice of 4 main course all of which were dried up, spring rolls anemic and returned as inedible. Staff not interested and reluctantly refunded the main course.

Inedible! I didn’t read the reviews as I was in a rush but I wish I had.

My Wife made the big mistake of eating from Chopstix at the Northbound Services at lunchtime today and has been aggressively sicks this evening throwing up the disgusting food (the only thing the has eaten all day!! Environmental Health report in. I would imagine poor or non existent temperature control having run a catering business for many years ourselves... Choose wisely people!!

Possibly the blandest food I've ever eaten. Not an exaggeration.

Thought the price wasn't bad comparing in my head to a local Chinese. Boy was I wrong. The noodles were tasteless and soggy. The chicken was alright but expected a bit more from the Carmel chicken and salt and pepper chicken. Katsu chicken was cooked well but being stingey on the curry sauce would be an understatement. Not worth the queue time or your money

Very friendly staff, both male and female server helped us, and made it a visit to repeat. We were told that the cook was on his break so not all options available. Food was as to be expected at a service station - not amazing but edible. Noodles were overcooked and covered in excess sauce (last two portions available) but there were good, chunky pieces of veg mixed in. Katsu curry sauce was spicier than expected but tasty. Sweet and sour chicken was a bit soft and unappetising. Beef teriyaki was the best of the options we had. Had both the large and the small box (pictured) and both were well filled. We were provided with compostible forks and several napkins.

Appalling in every way How hard is it really to get this food edible??

Really bad customer service from carol Asian Lady she literally in a way called me blind for not been able to spot the veggies

Literally the worst food I've ever eaten in my life. Wouldn't even give it to the dog. It went straight in the bin, in the black plastic containers it came in as obviously they aren't recyclable. Don't waste your money

If that large portion...... Overdone nodules,chicken take like water mixed with .......no taste or texture. Avoid that please !!

Fresh tasty noodles, salt and pepper chicken and caramel chicken, very enjoyable and good attentive service

Such a unpleasant experience want to order more food staff not even interested in taking order

Enjoy stopping at this service station and a regular at Chopstix, sadly today's experience ruined my lunch. Ordered large box which is rice or noodles and 3 toppings £8. The guy I was served by was rude. He was not friendly or professional. Gave a tiny portion and apparently it's the managers rule. Since when? He didn't even care. No soya sauce, no eggrice. Is this how you treat paying customers? Never again! If you want service with an attitude, tiny rip off portion then please visit Chopstix.

Don't waste your time here, I'd give it 0 stars if I could. The I asked for 2 portions and salt and pepper chicken and received 1 spoons worth. Couldn't have the rice since the staff wanted it so I got noodles instead. I'll be going elsewhere next time

Ate this evening 28th Oct and ordered large! The lovely lady serving kindly gave me half noodles and half rice at a polite request ☺ I then had BBQ chicken, salt and pepper chicken, and sweet and sour! All were decent portions. Hot and very full box! Now I'm also full! Very pleased and would definitely be happy to have again.

Very disappointing. Some of the worst tasting fast food I ever bought.

Small portion,sweet and sour chicken without any souce ,just few fried pieces of chicken without sweet and sour taste.

Open again on 31/5/2021. Veg noodles with Thai Curry was very good; but BBQ Chicken and Duck Spring Rolls poor. Will go again. Ironically they gave me a wooden fork, not chopsticks.

Fab to have somthing different in a service station