Based on 183 opinions finded in 2 websites
Based on 183 opinions finded in 2 websites
Opinions
Ok service and atmosphere great but why did you serve us HALF a tart as a full portion?! I know cost of living crisis but come on for £12 you can at least give us a full tart It was delicious but just very shocked
shervin rad . 2024-10-12
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Great place. The menu is great. The soup OMG. So good. A must visit if you like chicken.
RISHI BHANDARI . 2024-10-12
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Just to clarify I have not get an opportunity to dine this restaurant. However, I just want to share my experience regarding the booking and my cancellation of the dinner. Originally, I have got a reservation for the evening for me and my girlfriend. Unfortunately, as the weather is not kind in London recently, my girlfriend is feeling really unwell and we can’t make it for the dinner. In this occasion, I need to cancel it on the day of the reservation and I was hoping I can move it for a future date when my girlfriend feels better. However, the restaurant (story cellar) will insist to take 50 pounds cancelation charge per person even i offered to book the future date. Although let me be perfect clear, they are entitled to charge me 100 pounds for the cancellation. I will not be able to recommend this restaurant from this regard. The food might be nice here but I don’t think i will ever to try it.
Michael Chen . 2024-10-02
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I had a wonderful experience at the restaurant. The service was outstanding, and our server, Sally, was exceptional. She was attentive, friendly, and made sure we had everything we needed. I would definitely recommend this place to anyone looking for great service and a pleasant dining experience.
Caroline Sofie A. Hildebrandt . 2024-09-28
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Great food and excellent service- Sally was very attentive and really went the extra mile to make us feel looked after. Will definitely be coming back!
George Watson . 2024-09-28
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Had dinner here a couple nights ago. Location was great, food was very good, drinks were great, and the entire staff was willing to do every and anything to make the experience a positive one. I had the pork and my husband had the steak frittes. A lovely experience.
Julissa V . 2024-09-26
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What a great place!! the snails were one of the best tasting foods I have ever had. Staff couldnt do enough for us and gave recommendations on food and wine. Cant wait to return.
Ben Tompkins . 2024-09-16
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Cant beat the food, drink or service I had on Saturday. T bone steak was out of this world. Will be back soon.
Ronald Smart . 2024-09-16
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Came in after a day of shopping and was blown away. The counter seats were fun and interactive watching the chef prepare our food. Probably the best chicken and gravy I've had in a while and staff are passionate and knowledgeable.
Toby One . 2024-09-16
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Dined here after hearing great reviews about Story Restaurant. Found it to be very overpriced and poor service (rude staff). The counter seats are an awkward height and fixed to the floor making it difficult to dine comfortably. We were pressured to order more dishes than we needed. We provided feedback via email and received an unhelpful response. Would not recommend this restaurant.
Julia Ralph . 2024-09-15
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We stopped, I confess, by chance and only for an aperitif, but we were so well received that I cannot help but share our appreciation. Welcomed and served by an Italian professional from Pordenone we drank well and “nibbled” better. Thank you! We stopped, I confess, by chance and only for an aperitif, but we were welcomed so well that I cannot help but share our appreciation. Welcomed and served by an Italian professional from Pordenone, we drank well and "nibbled" better. Thank you!
Guido Avigdor . 2024-08-27
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Full chicken and chips is delicious! Service was very quick and food was great. Starters were a little small but very nice. Would definitely recommend trying this place out.
PhillyHReviews . 2024-08-17
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It is a wonderful place for food and atmosphere, a straightforward relaxing place to try fine dining. We went there for my husband's dinner, he was really happy about everything, especially his main dry-aged pork with brandy pickled dates. Thank you for remembering about the candle on his dessert too. I will recommend
Aneta O . 2024-08-13
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Highly recommend. Food was absolutely delicious (snail toast is a must try). The service was impeccable, the staff were really friendly and couldn’t do enough for us. They were also very knowledgable about the menu.
Lola Fadd . 2024-08-06
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Extremely poor food for the price, essentially a tourist trap, but at least I burnt more calories than I consumed chewing the steak. Don’t serve steak that blue if the cut can’t handle it… and season the steak not just the sauce. Frites were inedible due to excessive salt. If you can’t get steak frites right then best of luck to you…
Hugh . 2024-08-04
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Excellent!! I was looking for a great meal for our last night in London. I found this amazing little restaurant, the chicken was amazing tender, and juicy. The artichoke salad was really good The fried artichokes on top was the best part. Steak frites were perfectly cooked. The summer quiche was very good. Had a couple glasses of house wine were well-matched with our food. The staff was really good and very knowledgeable. I highly recommend the restaurant, my teenage kids loved the food as well.
Chef Sterling Smith . 2024-08-03
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We loved this meal. Highlights were the English carbonara and snail bolognese. The whole thing was great and a huge shout out to Pedro - thank you for making it a wonderful evening!
James Buckle . 2024-07-25
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Service was excellent but the beef quality was disappointing… I sent back my steak frites.
Mina Tever . 2024-07-19
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Excellent restaurant, top cuisine and service 👌 Music a little loud, and not cheap. But it feels good to eat well in London 😁
Séverine Mo'i . 2024-07-18
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A really disappointing experience. Booked a table for 2 for a friends 40th birthday. First frustration was the seating. I booked a table for two and we were put on counter seating in the window looking out to the street sitting next to each other. We went for the Sirloin on the bone which was sold hard by the waiter. It took 30-35 minutes to arrive and when it eventually arrived it literally tasted of nothing. When you’re selling a steak for around £100 it’s got to be amazing. I had a better steak from the supermarket earlier in the week. Add to this, my friends fries were burnt and when he used his fork to eat them they shattered across the plate. Waiter asked us how the food was and we were honest. He walked away and another person came over without saying actually who he was and just said “hi can I help”. All very confusing. Turns out he was the sommelier. We told him our frustrations. No hint of an apology and then suggested we have dessert. No thanks. When I booked they asked if it was a special occasion and I told them it was but they made no effort to do anything so I’m not sure why they even asked. We paid the bill and left. With so many other restaurant options in the area I’d suggest going somewhere else. Don’t go here for a special occasion.
Nick B . 2024-07-13
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Stellar food, warm buzzing upscale atmosphere that's even better if you sit at the bar to watch the chefs work their magic. Lemon posset soft serve was one of the best desserts I've had in a long time. Half rotisserie chicken was great. Asparagus soup was good but I have a hunch there are better things on the menu. Staff is mindful about allergies and dietary restrictions, they ask all tables and I heard them making adjustments for a few other guests.
Dana Thomas . 2024-07-09
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This is another restaurant opened by the team of Restaurant Story. Right in the middle of Soho seven dials area. Gives a feel of a cosy French style bistro. Very cool place and has a great service. Great ambiance and service / we sat at the bar stools And watched the chefs in action which was great experience. Started with an old fashioned cocktail which was decent and followed by some oysters / asparagus and tuna. Oysters were fresh and asparagus was soft and beautifully made. Tuna was excellent too. Everything went well with Gussbourne blanc de blanc. For the mains we shared the rotisserie chicken and steak with fries / salad. It was all all amazing / well cooked delicious and tasty. The steak sauce was mouth watering. Overall a 5/5 experience Budget - meal for 2 is easily 200 ( drinks are slightly on the expensive side / almost the prices of Michelin restaurants )
sushant tiwari . 2024-07-06
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Delightful food and great service, highly recommended!
Maria Orudzhlu . 2024-07-06
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Came here on my own for a mid evening dinner. I’m local and it’s been here a while and I’ve not visited. The interior is modern tiled black and white floor and a bar area that runs around the kitchen. I was pleasantly met and guided to my table. I ordered a Weiner Schnitzel, fries and a salad. It came after the sort of delay you would expect of something freshly cooked. It was well cooked and flavoursome. The service was on point, to the extent that I ran out of tomato sauce (I was going to not worry) and someone brought some over. I finished with bread and butter pudding, which was nice in flavour, but lacked the crispy finish that fresh out of the oven B+B pudding can . All in all a good meal, with great service. I will be back!
Eddie Mate . 2024-07-02
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came in and ordered the half rotisserie chicken. service was great and dish came out super speedy! chicken was wonderful - so tender, so juicy, so flavourful. salad also great. chips left a little to be desired, but still good. only thing is the price - £36 including service (already printed on the receipt)…. for half a chicken…. which is really just one breast and one leg. it’s a little much. wouldn’t come back, but glad i came for the experience.
Christopher Taktak . 2024-06-25
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I picked Story Cellar because it had a cute name and was pretty empty. We were seated in the window at what felt like kiddy seats. We should have left, but we had just arrived in London and were tired and hungry. Our meals (cod cheeks) were small and greasy. We weren't impressed. Fortunately, we found many other places to enjoy in England.
jojustjo . 2024-06-19
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Took our daughter and her friends out for dinner to Story Cellar. Amazing food and drinks. Very friendly and helpful staff.
kim f . 2024-06-14
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Was disappointed with the limited menu available at Sunday lunch time. Ordered all the small plates instead of the roast but they weren’t great. They weren’t really stand alone things to eat, it was just stuff to put on bread. Service was great and location is brilliant but the ambience was a bit dead. I was blown away by Story and expected the same but it didn’t hit the mark.
Orlagh Burns . 2024-06-10
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Ordered steak and frites, granted I do not expect quality beef cut, but the meat was very chewy and full of gristle. Although, the sauce was very tasty.
Tom Sztoch . 2024-06-05
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We’ve been to Story Cellar four times in the last 6 months and enjoyed each of our visits immensely. The staff has been great, but specifically Pedro has served us the last 3 occasions and he is simply one of the best humans I’ve ever met. He has a passion for the food, wine and service along with a great understanding of how to connect with guests and make them feel comfortable. The food has been great each time, with the Burrata, Rillettes, and Pork Chop main being a particular favorite. The rice pudding and bread pudding are wonderful follow-ups to a great meal. Highly recommend and can’t wait to return.
Sam Turkbas . 2024-06-01
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Love this restaurant! Had the Sea Bream, it was excellent. The whole staff were welcoming, fun and kind.
Laura Wild . 2024-05-27
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The food is decent, not great, not poor, but acceptable. The price for this English riff on French bistro fare is not good value for money. Given how casual the service is, how close the tables are and the awful clangy tourist fuelled acoustics, your money would be better spent at Casse-Croute on Bermondsey street eating something more authentic, and cheaper. Possibly effective as a tourist trap, this is Covent Garden after all. Strong avoid for Europeans and local Londoners.
Colum Begley . 2024-05-16
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Beautiful restaurant made even better by the wonderful service from Pedro and all the staff who were very knowledgeable All the food was fantastic but special mention for the snail bolognese Would highly recommend
Christina Romanova . 2024-05-10
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We just happened to “bump” into the location and saw the chef and fire doing their magic from outside. We decided to go in and the rest is an amazing experience right up at their bar. Amazing tuna tartare, sea bass, pork chop, and wine selection. Wish I knew all of the wonderful staff names but Rita and Cora were superb and awesome to watch in action. We will be back next time in London! Excellent all the way around!
james s . 2024-05-08
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Not a story worth telling ! starters came 10mins apart, which meant carbonara got cold by the time tuna tartare landed on the table. bread to share was not served before the starters and it was quite hard . On the mains the pork was cold by the time it left the grill and arrived on our table as it was sitting in the corner all the time, because cooked well in advanced ! better schnitzels are available in German market , just in case anyone fancy eating it . Overall not worth it and wasted our birthday celebrations , so we left without ordering desserts . By the way chips and salad was nice , no complaints .
Sourabh S . 2024-05-07
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Wow so impressed my sister booked lunch for 5 of us. Love that they serve many traditional meals and deserts . The service was fabulous so warm friendly and it made us relax immediately . When the food was presented we were in heaven . So well presented and the yorshire puds to dies for as was the rest of the meal . Def worth returning again. I highly recommend a visit .
Angelina Tugulu . 2024-05-06
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Roast beef. Impeccable service. Well priced bottle of chateau Margaux. Recommended.
Ross Ellman . 2024-05-05
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*** This was the most expensive worst meal we had in London. *** Here's what we ordered... 1. Tuna Tartar - wow, it was much too salty, and not fresh at all, a bad start 2. "Hand-dived" scallop - at 16 quid a pop, you expect a large, fresh, tasty scallop, right? Nope. Each individual scallop tiny, cut into 3 little pices and was quite chewy and bland. The scallop sauce that came with it was tasty though. To say we felt ripped is the understatement of the century. 3. Wild garlic soup with creme fraiche - this was watery, unexpectedly green and quite tasteless. 4., Spring quiche - served cold, overpoweringly cheesy, no hint of leek 5. Roasted courgette - it was a mess of a side. Texture was off, didn't taste fresh, the dressing was bland, we left half of it The only bright moment was the House Pickles. We left quite a lot of food uneaten and nobody asked if there was a problem.
Murray Gray . 2024-04-28
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Beautiful setting, in the middle In Covent Garden. Service is very friendly, not intrusive and knowledgeable. Second visit, lots of seasonal dishes and British produce showcase. My started of wild garlic soup was light and a good start to the meal. The main attraction is the rotisserie chicken which, while flavoursome, was, in my view, close to being undercooked to the bone. The salad was fantastic but the chips actually quite average. They had run out of soft serve in the puddings so we didn’t try any.
Case Italiane . 2024-04-28
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We had an amazing supper last night. Some of the best food we’ve eaten in London. We had the chicken and the hake which were out of this world. Sam our sommelier and server was incredible. His wine pairing suggestions were perfection. He really made us feel special and looked after. Thank you.
Matthew Evans . 2024-04-07
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My partner and I had a fantastic meal here tonight. Incredible food. Our waiter and sommelier Sam was awesome too. Super attentive and knowledgeable. We had a great night.
Jonathan Chambers . 2024-04-06
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As we’d booked for a Sunday, we did not realise there would only be the roast menu — but we left truly satisfied that there was! The service and atmosphere of this restaurant were both of high quality and as was the food!
Inger Margrete Hansen . 2024-04-04
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Lovely restaurant with a beautiful ambience. Came here for a roast on a Sunday and it was delicious, had cured meats started and rump beef roast which comes out with separate sharing veg platters. Really good food with a nice choice of cocktails. Perfect for setting the scene before a nice evening performance at the theatre.
Harrison Mattick . 2024-03-12
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So good sunday afternoon supper.
V H . 2024-03-10
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We had an amazing lunch with very intuitive and friendly (unobtrusive /knowledgable) service! Really tasty food with snail bolognese on toast and rotisserie chicken being an absolute TOP!!! Very good and comprehensive wine list with many to choose from on a budget side (in reference to few poor comments of others about non-affordable wines here) . Super friendly people and atmosphere! We will surely be back and very happy to recommend this place to anyone in search for quality but not over the top (although very much Top End) place!!! Bravo Story Cellar!!!
M_K_13_M . 2024-03-05
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£22 for a prawn starter that consisted of 5 1/2 prawns in oil. I actually was shocked
Duncan . 2024-03-03
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Incredible meal and even better service! Our server Cora gave us excellent recommendations and made our experience wonderful. The food was exceptional, in particular we loved the snail bolognese and the rotisserie chicken. Drinks were excellent as well.
Jessica Rossignol . 2024-03-01
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Great food, part of the current small menu trend, very nice vibe. Atmosphere and service were out of this world, would recommend for a sophisticated date night. Will most certainly be returning to explore the menu and wine list.
Mark Campbell . 2024-02-26
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Very good all round. Snail bolognaise was very good! Chicken good! Bread and butter pudding amazing.
Tom Duke . 2024-02-18
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Food was lovely. Nice restaurant. Whole thing spoilt by the wine list. Ridiculously expensive. Just can’t justify those prices.
621pennyt . 2024-02-13
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Incredible lunch at Story cellar! Signature Snail Bolognese on toast is exceptional...you must try! Pollock main was delicious and the rotisserie chicken perfectly cooked! We thoroughly enjoyed our meal here and would recommend you try it too! Service was seamless and top notch! Our waiter was extremely knowledgable or all dishes and timing was perfect 🙌🏻
dragon1401 . 2024-02-08
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A lovely traditional Sunday lunch at the Story Cellar. The food tasted amazing, the team couldn’t have been more helpful and the atmosphere was great! We’ll be back.
FellowTraveler641740 . 2024-02-05
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Small portions, extremely expensive for the quality/quantity, especially the pasta dishes. £18 for 5 gnocchi. Chips are frozen. Disappointing.
C M . 2024-01-25
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Unbelievable food! And the service is just quite unique ⭐️⭐️⭐️⭐️⭐️
Rick Peacock . 2024-01-21
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Lovely ambience. Unpretentious and welcoming. Food is tasty enough but not as tasty as it is expensive (about £80 each for 2.5 courses each and no alcohol). At the prices charged, little things like the fries not coming till halfway through the main and condiments not coming at all are pretty disappointing. Our server was very apologetic and we were offered a free dessert or coffee, which is nice, but there was plenty of opportunity (one of the three times we asked) to fix things before then. But just a hiccup - worth a try if you're in the area. ETA: Worth noting they don't take Amex
Mark Davies . 2024-01-21
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Came here for my anniversary and it was the perfect setting. Great service, excellent food and wine selection. It is expensive, but for an occasion it is worth it - the scallop was a stand out, as was the snail bolognaise on toast (sounds of putting but actually gorgeous!) and the rotisserie chicken is their signature so was obviously bang on. Would book again for a fancy meal out with friends or boyfriend!
Cala Leila . 2024-01-14
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This restaurant has such a friendly atmosphere, on top of amazing food. We were mind-blown by the bolognese snails: this is a must order for sure. The rest wasn’t just as good but still very enjoyable. The second highlight would be the desserts which were fantastic (we had pudding and crème brûlée)
Zoe . 2024-01-12
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Our new London go to, staff are amazing and cant help enough. The food is an other level with the bread and butter pudding being out of this world. I can only be described as a bowl of warm cuddles. Highly recommend if you like high quality, wholesome, honest food
Kayleigh Tompkins . 2024-01-04
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Loved the dinner experience here. We sat on the bar stools with a full view of the kitchen and had the food cooked right in front of us. The rotisserie chicken was great comforting food with the fries, bread and salad. Was a lovely experience and decently priced.
SarahI487 . 2024-01-01
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Loved the dinner experience here. We sat on the bar stools with a full view of the kitchen and had the food cooked right in front of us. The rotisserie chicken was great comforting food with the fries, bread and salad. Was a lovely experience and decently priced.
Sarah Lalani . 2024-01-01
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I am definitely coming back when I am around. The rotisserie chicken is as good as any you would have in the country side if France. I had trifle for pudding and it was spot on. The reason why I didn’t give it 5 stars is the bread. Sorry but if it is on the menu, it should be good 😁
Hessa S . 2023-12-21
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A truly exceptional dining experience in the heart of london. Great service, love decor and immaculate food. Honestly , this place is something special
the l . 2023-12-12
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A really lovely Monday evening supper with a friend in December - fantastic service, delicious cocktails, wonderful food and incredibly good deserts - and not at all bad value for the area. Can’t wait to return.
Holly Perry . 2023-12-11
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First visit to this new restaurant in the heart of Covent Garden. Great food, a phenomenal wine menu, some amazing speakers with good music playing. It’s a new restaurant and to get it to 5 stars some focus on service and staff should be the next stage.
Sjc997 . 2023-12-09
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What an amazing experience. High standard of service delivered by all the staff. Excellent food and a phenomenal selection of high quality wines.
adabournemouth . 2023-12-07
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Excellent food, and excellent service. Above all - and I daren’t tell my mother this - the best bread pudding I’ve ever had, so luxurious and perfectly balanced with the spiced custard it came with. Nice warm vibe in the restaurant too. Would highly recommend!
d'Avola . 2023-11-30
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We had the most wonderfully cooked steak. The meal was brilliant from start to finish. The service was fantastic and the venue is lovely! Highly recommend.
Rachel Marlow . 2023-11-27
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We were let down by a booking mix up on Saturday night in 7 dials area. We had walked for ages but couldn’t get in anywhere. The staff in Story Cellar found us 3 seats at the bar. They were fantastic . The food was amazing . Service second to none. The staff made sure we had a really enjoyable evening. What a find and what a bit of luck to have that mix up.
Evelyn S . 2023-11-26
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Tender chicken, great service and friendly staff. The restaurant itself is small and cozy, overall a very good experience. The roast was unbelievable.
Stefania Tirca . 2023-11-19
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A very difficult review to write for us. When booking I advised our guest has a garlic intolerance. I was advised this wasn’t a problem. Totally the opposite was the case sadly. It seemed like a comedy sketch when attempting to order. When ordering virtually everything had garlic and therefore very limited choice so she had cold meat and mash. Is the food pre prepared? Surely grilled fish could have been possible!! To counter our food was excellent with snail bolognese extremely good and also rotisserie chicken.
Pvbsc1 . 2023-11-13
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Amazing food and even better service. Everything we ate was incredibly delicious. In addition to that, the service was perfect. Especially our server Matteo made sure we had a fantastic night. Would recommend to everyone.
Tobias van Casteren . 2023-11-11
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A wonderful lunch and great experience. Front of house Cora was so friendly and made us feel so at home. We sat at the bar and the watched the chefs cook our lunch which made it special. They work so hard and the food was delicious. Highly recommend the snail bolognaise , scallops , and broccoli. But it all looked amazing . We will be back for sure to try Sunday lunch !
Karen Harrison . 2023-11-10
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Went for Sunday roast with my boyfriend, and we both agreed it was the best roast we have ever had! The food was simply delicious, the wine was great and customer service was excellent, especially from Cora. Will definitely go again!
Emilia Hanratty . 2023-11-06
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It was my first time ,i must say thé share starters like. The snails on toast were delicious ,the Poulet Rôti was perfect thé wines by the glass great Its great modern brasserie cooking I will be back
BordeauxVino . 2023-11-06
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Got very bad experience here. The staff were with cold faces. Taking so long for foods to be ready. The two waitresses are totally unprofessional.
Travel606821 . 2023-11-04
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On the plus side, our waitress did a good job juggling orders for people still to arrive. My companions said their food was ok, but I had a different experience. My £28 piece of mackerel (the cheapest fish in the sea - at the time of writing you could buy a complete fish in Tesco for £2.31) was the size of a playing card, was the last cut on the body - near the tail, and was ONE side of the fish only. I'd say there was a matchbox amount of meat on it. The worst thing was it was cremated. Burnt to a crisp. Black carbonized skin. And they served that? I returned it to the ususal half-meant apologies and forelock-tugging. It was replaced (at my request) by an amateur version of the French classic, Pork Cassoulet. The worst thing about the restaurant? It was freezing, absolutely baltic. Even the staff were commenting on it. The French Fries were ok.
655eamonm . 2023-11-04
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Loved the food and decorations. We was 5 of us went there to have dinner. They have taken a great care, Zoe was fantastic 😘.
Nazir Ahmed Chowdhury . 2023-11-02
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Very disappointed, was looking forward to this for my 50th birthday. The burrata was just the same as one you can pick up from a supermarket with a drizzle of olive oil and black pepper and you have to pay £15 for the pleasure. We spent over £600 for 5 people and then to have £80 service charge on top was just way over the top, as I can guarantee the waitress did not get the £80!
Jenny Hale . 2023-10-29
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What a lovely experience! Couldn't recommend enough
Jacob Ward (Sentry) . 2023-10-26
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I'm sort of reluctant to write this review because I'd like to keep this as my own little secret, but Story Cellar is an outstanding experience. It brings the high standards and exciting food you would expect of Restaurant Story into the heart of the West End. A bustling dining room, with counter dining surrounding the kitchen outputs a tasty, rich bistro menu with excellent service at a surprisingly affordable price point for this standard of cooking and this area if London. I especially recommend the snail Bolognese on toast - delicious - and the wonderfully sweet-sour lemon tart. I suspect they will be awarded a Michelin Star in the near future, so get in whilst you still can! Edit: having become a regular this is still an excellent place to go. Regularly evolving menu hosting dishes that are the right amount of satisfying and interesting. Hot scallop XO is the thing I order every time I come. I can also recommend the peach salad and the gnocchi.
Ben Breen . 2023-10-25
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We had an incredible experience at Story Cellar - a very warm welcome and excellent service. The food was exceptional - and without question the best mash we have ever eaten! Can't wait to go back and will recommend to everyone we know.
Garter & Veil . 2023-10-23
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Lovely restaurant in the Neals Yard/ Covent Garden area. Very nicely done so the atmosphere is very inviting. The food was delicious especially the bread and butter pudding, which was amazing. Service was impeccable. Will definitely go again.
Sarah Mcmanus . 2023-10-22
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Wonderful experience, exquisite food and lovely staff x
Julia . 2023-10-20
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The overall experience left much to be desired. While the restaurant's decor and atmosphere were impressive, unfortunately, that was the highlight of our visit. The service was disappointingly slow, and when our food finally arrived, it was served cold. We had to send back several side dishes and my pork cassoulet, which had piping hot beans but lukewarm pork, making it far from a proper cassoulet. Despite these issues, we decided to overlook these minor details and wait for the replacement pork dish. However, when it finally arrived, it was completely burnt on one side, rendering it inedible. At this point, I had no choice but to send it back again. In the meantjme the rest of our sides were served piping hot, as one would expect. When offered an alternative dish, I declined, as my friends had nearly finished their meals. To my surprise, the (presumed) restaurant manager chimed in, asserting that the pork was properly cooked. I was taken aback by his comment, as it seemed to imply that it was a matter of personal preference. When I asked if he had tasted the burnt portion of the pork, he admitted he had not and promptly disappeared. The items we sent back were removed from the bill, but we received no other gestures to salvage our dining experience. Overall, this was one of the most underwhelming dining experiences I've had in a long time. However, I must note that the escargot ragù is a standout dish worth trying, though I'm hesitant to recommend this restaurant to others.
Etreuk . 2023-10-04
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The overall experience left much to be desired. While the restaurant's decor and atmosphere were impressive, unfortunately, that was the highlight of our visit. The service was disappointingly slow, and when our food finally arrived, it was served cold. We had to send back several side dishes and my pork cassoulet, which had piping hot beans but lukewarm pork, making it far from a proper cassoulet. Despite these issues, we decided to overlook these minor details and wait for the replacement pork dish. However, when it finally arrived, it was completely burnt on one side, rendering it inedible. At this point, I had no choice but to send it back again. In the meantime the rest of our sides were served piping hot, as one would expect. When offered an alternative dish, I declined, as my friends had nearly finished their meals. To my surprise, the (presumed) restaurant manager chimed in, asserting that the pork was properly cooked. I was taken aback by his comment, as it seemed to imply that it was a matter of personal preference. When I asked if he had tasted the burnt portion of the pork, he admitted he had not and promptly disappeared. The items we sent back were removed from the bill, but we received no other gestures to salvage our dining experience. Overall, this was one of the most underwhelming dining experiences I've had in a long time. However, I must note that the escargot ragù is a standout dish worth trying, though I'm hesitant to recommend this restaurant to others.
Emilio Barba . 2023-10-04
MORE AT Google
We had a great evening here. We shared the whole chicken (£56) and it was really, really good. We’re fans of rotisserie chicken and this was one of the best we’ve had in London (we still miss you, Hixter!). Service was pretty perfect too - attentive without being fussy. All this would be enough to earn the place 5 stars but for one thing: the wine list. No red wine under £50 a bottle is just silly. A decent sommelier should be able to source a drinkable house wine to be sold for £30 to £35. Or even offer BYO and charge £25 corkage.
Thom_and_Jenni . 2023-10-01
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Have been to Story Cellar 4 times now. I want to love the place (they’ve got some incredible dishes, and the atmosphere on the ground floor is great), but somehow it just doesn’t tick all the boxes for me and is not quite consistent. What...
95amita . 2023-10-01
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Delicious and beautiful food, a must try for foodies , don't forget dessert
Reza khaleghnejad Tabari . 2023-09-23
MORE AT Google
We had a pretty good time here and got to taste some delicious food. My only disappointment is that we were seated at the bar even though we made a reservation several days ago. When we asked the waitress if we can sit at a table (because almost all restaurant was empty) she told us they re reserved but guess what, no one came
愛Bianca . 2023-09-21
MORE AT Google
The perfect experience, impressive cooking, well curated wine list. Spectacular service and a great buzz. Chloe looked after us with a great finesse but the entire team was just very on the ball. Just go you won't regret it!
Toby Labdon . 2023-09-19
MORE AT Google
Words can't describe how perfect the experience was, warm and cozy. A spectacular service, just simply very in the ball as a team. A sommelier in top of his game and some of the best meat cookery I have ever experienced. A true treat
tobyl745 . 2023-09-19
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Probably the best chicken I’ve ever had. Recommend sitting at the bar so you can watch the chefs preparing everything.
Daniella Marrocco . 2023-09-18
MORE AT Google
Food was significantly overpriced for the quality, waiters were very rude and arrogant and the restaurant doesnt even botter turn on air conditioning or window in the middle of summer.
Joel Ang . 2023-09-09
MORE AT Google
Having been to Restaurant Story I was really looking forward to this as a less pricey special occasion option. We were seated downstairs which was a shame as there was only 1 other table of guests which meant the atmosphere was not the same as...
BalhamCL . 2023-09-05
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Good addition to the area. A casual, unpretentious, restaurant service above average food at reasonable prices. The roast peach salad was delicious, Snail Bolognaise rich and dense, the roast chicken (their speciality) was dry - good flavour but the breast meat was dry (several other people have mentioned this - so kit needs looking at ). The cassoulet was a light version, not too intense, and was welcome. The food star of the show was the strawberry trifle which was light, packed full of flavour and simple wonderful. The negroni was their own floral version which I really liked - the mixologist came and spoke to us about it when I asked - which was really nice. The star of the whole evening was Cora our server who was brilliant; intelligent, friendly, professional. A lovely restaurant which a relaxed friendly atmosphere - we'll be back soon.
Brian Clivaz . 2023-09-02
MORE AT Google
I paid 1440 pounds for a 140 pound bill. Refund could take up to 10 days I’m told. Weirdly, they made me pay the correct amount afterward, rather than subtracting it from the refund. The food/experience was arguably overpriced even with the correct bill, but now being 1.5k down for the bank holiday weekend… I only regret coming here.
Seán BC . 2023-08-27
MORE AT Google
One of the best restaurants you could find in London. Great food, amazing atmosphere and just an awesome place to visit. Strongly recommended
Evgeny Lagunenko . 2023-08-26
MORE AT Google
Went for dinner before a show. While they have a theater menu, we went with items off the menu. Grilled lamb amazing. Scallop and oysters also wonderful. Shared steak frites and sole. Yum. Wine great. Staff to patron ratio very good. We will definitely come...
Scenic25065144064 . 2023-08-22
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Very tasty food. The scallop was the standout dish. The seabass and lemon tart also notable mentions. Good service.
Garth S . 2023-08-20
MORE AT Google
Arriving for our reservation we were shown to two bar stools. I asked if our reservation was not for a table and was told you cannot reserve tables -“first come first served”. So I asked for one of the tables we passed. The response was “those are reserved”. We walked out.
Ian Schachter . 2023-08-17
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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