Based on 900 opinions finded in 2 websites
Based on 900 opinions finded in 2 websites
Opinions
This bakery is outstanding. The chocolate pistachio escargot was fantastic. The daily special was a fig walnut square (see picture) and it was absolutely phenomenal. The latte was good. The mushroom garlic emental (escargot?) was great as well. The neighborhood of Fitzrovia was great to walk through. The staff were fine, but could be a bit friendlier, I didn’t get a welcoming, service-oriented vibe from any of them.
Sina J. . 2024-09-27
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loved the Galette Des Rois I had here at the beginning of this year!
Xingyi . 2024-09-20
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Had a tart and chocolate croissant. Both were melt in the mouth delicious.
David Blower . 2024-09-18
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Visited this neighbour cafe on a weekend morning. Very busy, but luckily we had got a seat to dine in. Don't know why many bees were flying around in the shop...quite disturbing. We ordered Pain Au Chocolat, Madeleine, Raspberry & Pistachio Cake and Latte. My favourite one is Pain Au Chocolat!
CAR T . 2024-09-18
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Tried this bakery after seeing it on social media. Had the chocolate and pistachio pastry. Was good, about 7/10. However, the price was ridiculous. £6.50! After looking at the menu it seems everything is priced about £2 more than it should be. It’s too expensive.
chadpunk . 2024-09-17
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Quiet and comfy place, looks awesome, staff very knowledgeable and friendly! Tried the famous pistachio swirl and it was quite good! Also had a chai latte that was okay, I prefer it more spicy but I could feel the good ingredients quality! Only giving three stars because the swirl had a pistachio shell that I bit and hurt my teeth 😭! Accidents happen, but it is unexpected for a premium pastry. But even after the incident I’m tempted to go back. Edit: they came back to me and offered to replace the pastry because of the incident, this shows respect and consideration for the clients. Highly recommend!
Tiago Bernardo . 2024-09-12
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I tried the cardamom bun and was nice. A bit dry, but good
Carolina Seg . 2024-09-12
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Busy. Worth the experience and pastry if you're walking nearby
James West . 2024-09-12
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Lovely and relaxed spot for a coffee & croissant while reading - will definitely come back!
Noortje Hopman . 2024-09-04
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Incredible pastries, best in London? Amazing coffee. But service is agonisingly slow, they make one. coffee. at. a. time. oblivious to the massive queue, so prepare to wait.
Tom L . 2024-09-03
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As great as everything else looks please try the canelé. It's rare to find them and the one sold here is perfect!
Matt P . 2024-08-31
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Need dessert for after dinner. Stopped by this bakery on my way home. They still had a large selection of items to take out. The staff was helpful and friendly.
Gabriel S . 2024-08-31
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Disappointing. The croissants were fresh but lacked flavour and texture. I've had better supermarket croissants. Other pastries were stale and hard. Better quality ingredients are needed. Given the high prices, the products need to be better.
Jack Foster . 2024-08-31
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The pastries I tried were amazing! I definitely recommend the Kouigns, croissants and pistachio swirls! The croissant was very buttery and flakey, and wonderful even the second day. The swirl won’t taste very strongly of pistachio but more of choco, so keep that in mind. The kouign had a lovely caramelized crust that hit the spot perfectly after my long day. I definitely appreciated the staffs’ help and explanations on how everything tasted, they had great recommendations.
M B . 2024-08-25
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Very cute little bakery with insanely good pastries!!! Delicious ❤️
Susan Mansfield . 2024-08-23
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A bit disappointing. Perhaps only because we’d seen this place appear so frequently across social media and were expecting something a bit better than averagely good. The couple of pastries we ordered were okay - albeit the almond croissant (and yes, I know they say they need to use stale croissants) was actually somewhat unpleasant to eat - in that it wasn’t just dry, it was almost quite tasteless. The coffee sizes are ridiculous small.
MXRichards . 2024-08-22
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Had a canelé with flat white. So good! Thank you for brightening up my day!
Gosha Shtasel . 2024-08-19
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Always brilliant. The most authentic, wonderful bakery in London.
Keiran Brown . 2024-08-18
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Was so excited to visit here as they are one of the few places in London that sell canelés. Sadly I have never been more disappointed by a bakery in my entire life! The canelé was £4 to take-out, stale, burnt, and an awful texture (so hollow also?). It completely lacked the delicious centre one was craving!
Helen P . 2024-08-18
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Tried the fabulously looking pistachio praline swirls and so much disappointment. The pastry was denser than I'd expected, chocolate taste overpowered pistachio (4 of us who tried it all agreed on that) and the worst part - one of the swirls had a piece of pistachio shell in it. Absolutely unacceptable in any food you're serving to customers, but especially at this price point! Would ask for a refund if it wasn't a takeaway
Julia Krikunova . 2024-08-17
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Nice and cozy pastry shop, everything was very good. Great taste and lamination of the dough.
Roxana Rosu . 2024-08-14
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I bought the wholewheat bread, and I really enjoyed it
Dorothy . 2024-08-13
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Fantastic place with fantastic people. I've heard a lot about it from my friends, and finally got a chance to visit. It's wonderful!
Yaroslav Karulin . 2024-08-08
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Very overpriced for pret like coffee and an ok pastry. Over 10 pounds for just those two.
Anthony Millar . 2024-08-03
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Welcoming team, delicious coffee and pastries
Vilius Plavinskas . 2024-08-03
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The bakery has fresh and fluffy baked goods. The two best have pistachio and spinach, which is very delicious. I mean, I usually go back to it, but the shop is small and in the heat of the place. It is suitable for taking on a cup. Black coffee comes with excellent matcha, but not once. Excellent cappuccino without sugar. The price is negotiable.
shaden . 2024-08-02
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If you are a big fan of cardamom bun you must try this over here 😍
Abeer Al . 2024-07-31
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Delicious, flakey pastries. Not too sweet, very fresh.
D S . 2024-07-28
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High quality pastry. Canele crispy outside and soft inside. Pricey though..
Lily Sofea . 2024-07-27
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He received praise and became sincerely worthy of it 👌 Everything is delicious and the baked goods are another matter. 🌟🌟🌟
Ftoon ‘’ - Abdulaziz . 2024-07-22
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Valrhona chocolate cookie is sickly sweet. No balance between the sweetness and buttery. Too much chocolate and had metallic taste after. Awful coffee.
Eve M . 2024-07-22
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Over hyped London bakery, been multiple times to try different things as everyone raves about it - but all their options are failry underwhelming, especially given the price.
Kieran Chouhan . 2024-07-19
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Not too bad! It's so and so. If you want something well worth it, then the croissants are the best items on the menu. The decaf, not so much. You've got your amazing bits and you're not 100% bits, such as the chocolate filled items. The Palmer's weren't my favourite 😔 overall, definitely give it a shot.
May . 2024-07-19
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Miel bakery is probably one of my favourite bakeries in London! It's so conveniently located right behind Warren Street tube station (it's also on my route to the office if I'm coming from Manchester) so I love stopping here to pick up a delicious pastry. I usually take away so can't speak for the sit-in experience, but it's never busy when I come in the late morning and the staff are always friendly and smiling. They have a lot of different options both sweet and savoury, but I always go for a sweet treat. My favourite so far has been the hazelnut gianduja pain au chocolate (pictured). Definitely on my top spots for bakes and pastries when I'm in London!
Claire Chen . 2024-07-15
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It was below my expectations. The dough texture is bread-like. The seating area was a little stuffy. Prices are a little expensive for these products.
Omer Tekgul . 2024-07-06
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Top quality bread, pastry, and cakes. Expensive, but a great treat.
Muki Haklay . 2024-07-04
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Small but beautiful bakery in its simplicity. The baked goods speak for themselves, an amazing sweet selection of traditional French pastries along with more universal options. The savoury selection is not the emphasis but it has some deliciously looking feta spinach parcels as well as sausage rolls. Great strong coffee and terribly flavourful chai, attentive staff is the cherry on the top. Fully recommend.
Rafael Carrascosa Marzo . 2024-07-02
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I recently discovered this place near work on recommendation from a colleague. This place sells some of the best tasting pastries however they are at an elevated price point. I understand that the ingredients are quality and therefore this is reflected in the price. The coffee is really good and there is a good selection. I had the chocolate mousse bun and it was divine. At £6.50 it is a treat for once in a while but I will definitely be back.
Emma B . 2024-06-30
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I come here at least once a week to grab a pastry on my way to work. I always enjoy my purchases but what lets Miel down is the extremely slow service during rush hour. They lose much custom because of this. People come in, wait and then leave.
sack majik . 2024-06-29
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Delicious! Definitely worth developing a daily pastry fix.
Tabatha O . 2024-06-25
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Pear and rosemary tart was absolutely amazing
Simon Molotkov . 2024-06-23
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Loca fechado, diferente do que informo no trip advizor. Não encontrei local para informar isso, então faço o comentário
Marcelo M . 2024-06-23
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Their croissants were very delicious. Soft and fresh 🫠🩵
Can Demir . 2024-06-21
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Hours before our flight, my wife and I indulged ourselves in a pain au chocolat and a pistachio swirl croissant from Miel Bakery. Each bite was a delightful dance of flaky pastry and rich, luscious fillings—pure bliss! Must try!!!
Robert Someros . 2024-06-20
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I got the chocolate almond croissant for take away - there’s limited seating in the bakery but there’s a nice park area nearby. The croissant was amazing, I’d definitely get it again. They had a big selection even though I went around 4pm.
Karman Khehra . 2024-06-19
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One of the best in London. I was mesmerize by their pain suisse. All the other pastries were top notch, perfectly made.
Alberto Biasi . 2024-06-19
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excellent quality bakery, where croissants and bread taste of france and the buns beat the danish to their own game. limited seating, no loo.
Alex King . 2024-06-16
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Decent bakery, beautiful display and quality of baked goods were top notch. Fairly busy when I visited but staff were moving quickly. I tried the Pain Suisse and slightly underwhelming to be completely honest, but would return and try something savoury next time.
Cherryl Farnacio . 2024-06-15
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This bakery has popped up as one to visit, not too far from Euston. There was no queue when I visited and opted for the pistachio swirl (which was a bit disappointing - fairly dry and the chocolate overpowered the pistachio) and a chocolate bun with a pecan praline (which was amazing). There was not much choice in savoury options as I was hoping for something to go with all the sweet pastry!
Mark Houchin . 2024-06-14
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One of the best pastry spot in London.
Skye Mok . 2024-06-13
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Decent croissant, horrible coffee !!!! 7.50£
Sonia . 2024-06-13
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What a place, as their name says, this is pure honey. Excellent pastry and bread. Lovely service and cozy atmosphere. Try the palmier!
Francisco J. Martin-Martinez . 2024-06-12
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In general terms I didn't think their products were very good. I tried the cinnmon bun and the truth is that it barely had any flavor, it was basically a large sweet bread dough with a little cinnamon. I think there are better places in London for the same price.
Cristina Maria Dinu . 2024-06-12
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Absolutely incredible bakery, very happy to have found it. Great coffee too
Jo Moses . 2024-06-12
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Miel Bakery is a must-visit in London. Delicious baked goods, friendly staff, and a warm atmosphere. Highly recommend!
Ali Aqrabawi . 2024-06-12
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Phenomenal! We are staying on Warren Street and I’ve walked past this bakery 10 times. I was so glad that we finally stopped. I had a vanilla latte that was in a top two coffees I’ve had in London. The ham and cheese croissant was to die for. We had the quiche as well. It was pretty good, but I prefer my quiche hot over cold. They were willing to heat it, but didn’t want to heat it up hot it would lose its shape. This is a wonderful place. I would recommend that you stop.
Jordan Hodges . 2024-06-12
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Energising coffee with delicious baked food
Mitali Bhasin . 2024-06-11
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Best croissants in Fitzrovia!!!
Andrew Pruts . 2024-06-08
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Hmm... I've visited Miel numerous times and the goods have always been delicious, but I left totally stunned today! You know when you pay for something in a daze because it's so expensive but you're embarrassed to ask any questions, and are questioning your own sanity too? That's what happened. I got a tiramisu, which was dreamy, and in line with other prices I've paid across London. I also got an alphonso mango tart, which was miniature, maybe 2 inches in diameter, and a hazelnut choux, which came up on the register as a Paris Brest, despite being maybe a third of the size (think very small, croquembouche sized puff). For these three items I paid nearly £20... the tart was £6 something and the little puff was the same. Yikes... Just the other day I was reading reviews of Miel and thought that surely people were just not used to London prices, but my goodness, for these two small items (exclusing the tiramisu), I was astounded. And that is because they were the only two items with no prices on them... a strange lack of transparency. The tart was ok but the pastry was going soggy, the cream was nice but just vanilla, and the mango was tasty but drying out. Choux puff was delicious and had a nice salty hazelnut puree in as well as the hazelnut mousse, but the pain I feel in my bank account is real. I don't mind paying for quality, but for the size of these items, the prices just did not add up and frankly I'm wounded... especially due to the lack of prices for them on the display. Very odd! I've attached a photo of the empty plate where the choux bun was, and the remaining alphonso tarts...
Amelia Watkinson . 2024-06-03
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Great bakery with interesting pastries. We had the bun with chocolate mousse and pecan praline, which was tasty and had nice flaky pastry, although a bit hard to eat as it was massive. We also had the pistachio chocolate swirl, also with great flaky pastry and a good balanced flavour. I tried their fig leaf latte which I had never had before, it really did taste and smell like fig leaves! It was a bit grainy in texture though.
Aileen N C . 2024-06-02
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I used to be a regular at Miel and loved their kouign-amann, which were some of the most delicious pastries I've had. HOWEVER, the quality is very inconsistent, as sometimes the pastries are under or over-baked, and the taste completely different. Moreover, the service almost always feels very rushed and unfriendly. During my most recent visit, I was the only person left in line, but was ignored and left standing for a very long time while the staff member prioritized doing little odd jobs. She should've taken my order first instead of leaving me to stand there. It was getting to the point of being very awkward. Finally she turned to me and I pointed to a specific pastry I wanted, but she ignored my request to give me a very obviously burnt one. I did not feel valued as a patron at all, and the burnt pastry obviously did not taste nice. Unfortunately, I have not returned to Miel since then.
Isidore Barnes . 2024-06-02
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Tried the pistachio swirl, think it’s a little overpriced… it was nice but still Went there the second time, tried the basque cheesecake, it was amazing!!! Would definitely go back for that!!
Eva YANG . 2024-06-01
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The best bakery in London, i tried everything but i'm still obsessed with the almonds croissant ❤️
Lassaad Boukhachem . 2024-05-31
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Today I visited Miel Bakery, which I have visited several times before, and it was wonderful as usual. It's always a pleasure to see what items they have for sale currently (I spend the whole queue time trying to see!) and their coffee is excellent. My partner particularly loved their cinnamon buns and I found the madeleines so light and fluffy. There was a queue quite early on a bank holiday Monday when most of London was not awake yet, which is a solid indicator of a bakery that has multiple repeat visitors! You do need to wait, but it's definitely worth the wait.
Emma Dawson . 2024-05-27
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Lovely pastries (especially the sourdough and cardamon buns) but it's pricey (which I guess reflects the area). My go to when I'm in the area
Alan Tang . 2024-05-21
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Visited on weekday morning, always busy with queue. Few seats inside and outside, around 10 mins wait for drinks as only 2 staff. Matcha is smooth but not strong enough. Good quality pastries
S Y . 2024-05-20
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Miel bakery serves some of the best croissants I had in London. I visited on a Wednesday morning, and it was already busy, people were getting their pastry and coffee before going to work. There are some seats inside (please note it gets very stuffy and warm inside) and outside but limited. It is more of a grab and go place. The croissant was delicious, buttery and flaky. The coffee I had was also decent!
Stephi . 2024-05-18
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One of the best bakeries in London I think. The pistachio thing was amazing. I wish they had more seating and better coffee.
Abdulla Janahi . 2024-05-17
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A tad pricey and mediocre quality
Karl Gemayel . 2024-05-11
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Way overrated and too expensive for what you get
Carlos Dominguez . 2024-05-09
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a small coffee and a pastry 11£, nothing has price so you don't find out till you're on the checkout/til, which makes me not want to go back to be honest. But bakery was one of the best I've tried in London.
Denise Roa . 2024-05-09
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Although I have always loved classic British desserts such as apple pie and custard I was never a great fan of desserts in my youth. That all changed when I moved to France and fell in love with French patisserie. Since coming back to London I am always on the lookout for proper French patisseries which are not easy to find. The Miel bakery is one such place that does things the right way. For a start even at 10 am there was a queue outside which is always a good sign. I tried the Pain au Chocolat and a latte which were both fabulous especially the Pain au Chocolat which was pillowy crisp on the outside and full of Chocolat. I also purchased a takeaway of Paris Bresse and a Chocolate cake which went down a storm at home, and although I would have preferred a fresh cream filling for the Paris Bresse they were both beautifully crafted and tasted great. I would definitely recommend this place and look forward to going back again
Farid Kazi . 2024-05-08
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Best sausage roll I’ve ever had!
Mia . 2024-05-06
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Cute bakery with great coffee and cookies!
Katie Wardle . 2024-05-06
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Canele is really good here!! Only thing is theres no toilet
Jasmine Wei . 2024-05-05
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Good food but staff not efficient, takes ~15min to serve less than 10 customers
Miles . 2024-05-04
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Unfortunately the service was far from perfection. Pain au chocolate had little chocolate inside. On the other hand, roll with pistachio was very good but the prices are a little bit to high.
Patrycja Stawska . 2024-05-03
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A cute little café. Good location, 2 outside seating tables. Great staff, knowledgable. If you're looking for very attractive and instagramable food, Miel bakery is the place to visit. However for sheer 'wow' flavour, perhaps this isn't the best place. Over £6 for one small mango tartlet with egg custard which didn't taste of much at all. Quite expensive. Their chocolate varieties are tasty though. Probably come here for a treat, but possibly not feasible for an everyday visit for the average bakery-goer.
Robert Marley . 2024-05-02
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A beautiful, little, cute cafe serving one of the best baked cheesecake 🧀, enjoyed it so much a cup of coffee ☕️, so delightful and relaxing it was. Just loved it, so highly recommended.
Aniruddha “Ani” Chatterjee . 2024-04-29
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Tasty pastries and cakes, loved the pecan nuts and rosemary one. Bread is also good! The location is very small so I recommend taking it away rather than seating in. Prices are fair.
Francesca Feliziani . 2024-04-29
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Somebody who fell for the advertising of this "famous" bakery said it was supposed to be one of the best... A normal tasting croissant not even fresh, Pret á Manger level coffee in a crammed charmless wall box with a window...Not coming back for sure...
L Mi . 2024-04-28
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I undeniably LOVE this bakery. Cant go to London without a visit to Miel. Pain Suisse is my go to and its always delicious. Tried their kouign-amann this time and after Berlin's Albatross its the tastiest, crunchiest K-A Ive ever had. Get your pastry fix in Miel and head over to Qima for coffee, match made in heaven.
Tereza Pokorna . 2024-04-28
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Miel is such a special place! It has a very nice vibe; the staff is very friendly, clam and helpful. The pastries are incredibly tasty with perfect textures, flavours and very high quality ingredients. The coffee is also very good so I would definitely recommend having a nice breakfast in this place if you are around :)
Patricia Gozdz . 2024-04-25
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The Pain au Suisse was really fresh and well balanced. We also enjoyed the hot chocolate and oat chai latte. Will visit again!
Barkha Kagliwal . 2024-04-25
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OH MY GOSH. This place has some of the freshest, most unique and incredible pastries. I tried the pistachio swirl, chocolate mousse croissant, palmier and brought a loaf of sourdough. All of the pastries were divine and the sourdough was perfect and stayed fresh for 2-3 days. Truly one of the best bakeries in London, a must-try if in the city
Aiden Pattani . 2024-04-25
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24 Apr 2024 Valrhona mocha £4 - pretty good, 8/10 Pistachio swirl £6.50 - not quite fresh even at 1040am, but nice, 7.5/10 2023 canele (£4) was rather steep and the chain latte (£3.50) wasn't remarkable. maybe come at 12-1pm next time to get the canele hot.
Drish . 2024-04-24
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Loved the pistachio swirl croissant! Will definitely be returning to try some others - everything looked amazing.
Rebecca M . 2024-04-21
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Absolutely love this place! The quality of the bakery is beyond this World! Highly recommend everyone who loves bakery to pay a visit to Miel! They have a ton of option and their Canelé is divine! Definitely going back soon!
Carolinne Figueira . 2024-04-20
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Very good neighborhood bakery with French influences. It is located in a quiet little alley, there are 2 small tables outside to sit. There are several pastries available, they all tempt you! On weekends there are also pastries on offer.
Jeanne Selles . 2024-04-19
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This place is an OG of London’s bakery scene but I’ve never been before! 🤯 Miel bakery is a relatively small, cute bakery and there were always people queing when I went on a sunny Sunday morning (the queue moves super quick so don't worry) 😉 . I tried three of their pastries and they have so many to pick from including savoury ones, cookies, cakes and even fresh bread 🍞🥖 . What I tried and recommend: 🥐Chocolate Bun - if you are a chocoholic, this one is filled to the brim! 🥐Pistachio and Chocolate Swirl - just the right amount of sweetness, intense pistachio flavour 🥐Palmier Biscuit - super crispy coated in sweet sugary glaze . 📍Location: Warren street 🚇Closest station: Euston square or Great Portland Street Barons court 💰Price: £6 Chocolate Bun £6.50 Pistachio and Chocolate Swirl £2.80 Palmier Biscuit £2.50 Espresso £3.50 Flat white £5.00 Hot Chocolate
Jana Abelovská . 2024-04-17
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Delicious Pistachio Swirl, a bit pricey, but worth trying if you are around the area.
Jody Lee . 2024-04-14
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This bakery sits near my hospital and I passed by it everyday to work. I never understand the hype. A croissant is nearly£4 and cinnamon bun is £4.2. I used to get one purely for convenience but the taste? I prefer M&S bakery, never mind their cinnamon bun is £1.6 and to die for.
Leilei Zhu . 2024-04-13
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This place had been on my list for a while to try the pistachio chocolate swirl that costs £6.50. I was disappointed, the pistachio lacked flavour and I could only taste the chocolate
Aloe Mckenzie . 2024-04-13
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Money can't buy happiness... except at Miel where you can get PURE JOY in the form of delicious pistachio swirls, best pain au chocolat of London or beautiful canelés. So many amazing products to chose from - the hardest part is to decide what to get! Can't wait for my next visit :)
Alice Guillaume . 2024-04-12
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Introduced Kouign Amann to my friend with the freshly baked one from Miel. Enough to say that he went back for another and started looking for more! The pistacio chocolate escagot also surprised me. It has nice flaky layers and generous filling. Sadly, the pain au chocolat was not at the same standard as the other two.
Tassama Kaemanuchade . 2024-04-12
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Les viennoiseries sont très bonnes et il y a du choix. Les viennoiseries sont généreuses. Je ne mets pas 5 étoiles car je trouve néanmoins que c’est un peu cher et dommage qu’il n’y a que très peu de places pour consommer sur place. Le café et chocolat chaud sont également très bons. Mais je recommande cet endroit !
David.L1988 . 2024-04-11
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The pastries are very good and there is a choice. The pastries are generous. Too bad it's a bit expensive though. Few places to eat on site. The coffees and hot chocolates are also very good. Not very far from St Pancras station, it's worth the detour. I recommend.
David “11David88” . 2024-04-11
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Service was good but nothing I bought tasted nice, which is super sad because I was very excited to try Miel. The chocolate tart was tiny, and unfortunately, the taste didn't justify the steep price. Also, the biscuit part of the tart wasn't great. The pecan cookie was another disappointment, and though my family loves cookies anything with chocolate and nuts, no one could stomach it. The madeleines were kinda dry and there was some sort of perhaps coconut flavour. In any case, they just didn't taste the way a madeleine should (I'm French so I know what I'm talking about) and they were overcooked. In the end, everything I bought ended up in the bin. Even the kids at home didn't like it. I love desserts and I don't mind paying what most people would consider high price for it. I've tried other bakeries in London where prices would make some people flinch. But it was the first time where I felt like everything I bought was inferior to what I could've purchased from a place like Marks and Spencer, in particular the cookies. The bakery is French-influenced. However, to me, there was nothing French about the taste or something close to it. In all honesty, I felt like the owner/ cook should visit France and actually try what is being sold in bakeries or visit other bakeries in London who sell similar products at similar price point. This being said the bakery is very popular and has very good reviews on Google, so although my family and I were personally disappointed, others may like what the bakery offers! So I would still recommend people to give the bakery a try. EDIT - 07/04/24 I can see that the owner responds to every single negative review, including mine. While I understand that she and her team put their heart and soul into her business and that it hurts bad when someone openly doesn't like what one produces, it's really inappropriate to respond to a customer and try to tell them how they should think and feel and what they should say. Arguing with me over how I should feel about the cookies and madeleines and what not is not productive as it will not change my opinion. The issue isn't the coconut flavour or using brown butter or what not, it's just that it didn't taste good, to me and my family. Same for the cookies and the tart. Sure, the cookies are bestseller, but it doesn't change the fact that we didn't like it and that personally I found that there was no real flavour of chocolate or pecan. I would advise the owner to avoid looking at reviews if she's unable to remain neutral because it's impossible for everyone to like your products. That's just the reality of running a business, especially a food business. You will not find a single restaurant and bakery shop anywhere in the world that doesn't have a bad review. It's also very unfortunate that the owner is trying to accuse me of racism. In my review I actually said "French-influenced", and I maintain that nothing I tasted reminded me of France or was even close to similar bakeries in London who are equally French-influenced. Once again, telling me about your education and background won't change MY opinion. Leaving the French influence thing aside, the bottom line is no one in my household liked what I bought. Full stop. Ultimately, I paid for the food as a treat to myself and my family. It wasn't given to me. So I have a right to share my opinion, whether it pleases the owner or not. Also, I ended my original review by saying that I would still recommend people to give the bakery a try as though we were disappointed, they may like it. The fact that the owner still responded the way she did just shows a real lack of business acumen, and really I hope that she will take my review as constructive criticism and learn from this.
Ava D . 2024-04-07
MORE AT Google
The place is understaffed and severely overpriced. For example, a small ham and cheese croissant is £6.5… They don’t clean tables, there were out of plates and instead of tissue they have a big roll of the cheapest paper towel for you to grab it yourself…
Vuk119 . 2024-04-07
MORE AT Google
The staff was extremely nice even if we got there just a couple minutes before closing and the pastries tasted amazing even if they weren’t super fresh
Margherita Gironi . 2024-04-07
MORE AT Google
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5848 Opinions
Fantastic start to afternoon. Excellent waitress/Maitre De who was just brilliant. Cuisine was excellent, wine was excellent & we were really enjoying the experience up until 5.00.pm when a somewhat aggressive waitress followed by an equally aggressive senior waitress demanded we pay the bill & leave within 10 minutes. The reason given was the restaurant had another booking which needed our table. At this point the restaurant was completely empty. We were about to buy some Port & coffees to finish the afternoon. The attitude of these 2 staff members spoilt an otherwise a fantastic experience & tarnished our memory of Mon Plaisir. The staff need extensive training before we are persuaded to return. Our bill was £550 which is not a small amount. Could do better.
478 Opinions
Disappointing experience. We used to be regulars here, but it seems like management has left the staff to run the place without proper oversight. It’s clear they don’t fully understand how to manage a restaurant. On our last visit quite a few months ago, we ordered pâté and asked for additional bread, as restaurants typically provide more upon request as you usually only get a few slices to start with. To our surprise, we were charged £4 for an extra few small half slices of not great bread. When we expressed our surprise at this meanness, the waitress agreed to remove the charge but warned that in the future, this would be standard practice. Really? Management should take a look at Authentique down the road, another small independent French establishment, where they not only serve generous portions of some of the most delicious bread I've ever tasted with their meals, but also offer complimentary bread refills on request. That’s what good customer service looks like, and is standard in most restaurants of all sizes all over the world when ordering pâté, which can only be eaten with bread. No wonder they had to close their other branch if they were running it like this, people will go elsewhere. This felt very mean-spirited
183 Opinions
Great place. The menu is great. The soup OMG. So good. A must visit if you like chicken.
2431 Opinions
Whilst the food was good, the waitresses were unpleasant, two of them were quite rude so we felt awkward and on edge for most of the evening. We all live in London and frequent many top restaurants - i am an influencer who often reviews said venues, so it's shame this didn't live up to expectations as the food was very good."