Based on 873 opinions finded in 2 websites
Based on 873 opinions finded in 2 websites
Opinions
Have been away for 6 months and came back to such a warm welcome. This is such a great coffee experience. Coffee good, service quick and efficient . Look forward to coming here every day. Previous..... Service always excellent. Drinks are made with a smile. Come here every day. It's my favourite coffee shop in London.
Peter S . 2024-11-14
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Large Pret here. Today queued for a while, only to be told I couldn't have my smoothie because their payment system is broken.
Joey Googs . 2024-11-01
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Nestled near Tottenham Court Road Station, Pret a Manger delivers a solid experience for coffee lovers and those seeking a quick bite in central London. Known for its fresh, wholesome ingredients and swift service, Pret offers a refreshing change from the typical café experience. During my recent visit with a friend, the inviting aroma of freshly brewed coffee greeted us upon entry, setting a pleasant tone. The interior, though unassuming, feels modern and functional, with comfortable seating that accommodates both solo visitors and groups. The range of coffees is impressive, and the quality is consistent—a satisfying medium roast with balanced acidity in every sip. The staff worked with efficiency and courtesy, ensuring orders were both prompt and accurate, despite the steady flow of visitors. Pret’s menu selection, filled with freshly made sandwiches, salads, and snacks, emphasizes simplicity and quality. My friend and I sampled the smoked salmon baguette and the classic avocado wrap—both showcasing fresh ingredients, though perhaps not as bold in flavor as one might hope. The pricing is fair for the quality, which is reassuring in such a bustling part of the city. Overall, Pret a Manger near Tottenham Court Road strikes a fine balance between convenience, quality, and value. While it may not offer a gourmet café experience, it’s a reliable and enjoyable stop for a quick, satisfying meal or coffee.
WanderLensBiker “WanderLensBiker” . 2024-10-30
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Their coffee is amazing. They have the most delicious cappuccino and the best cheese croissants. Literally, do not go beyond the store when you go to London.
Jenan Abdullah Hayyan . 2024-10-29
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Great cosy place for a coffee, snack and chat.
WhatsApp Filip . 2024-10-26
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Extraordinarily poor, they close much earlier than reported on the website or sign outside the store. Extremely rude member of staff, Zac, who has no concept of manners, possesses no people skills whatsoever, everything is such a challenge and was rude beyond belief. My expectations for Pret aren’t extremely high, however this is a new low, for any retail or food service establishment.
Lewis Coleman . 2024-09-04
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If you have nothing better to eat. But organic caffe for 90 Pc is rally nice 😀
Zbigniew Gniełczyk . 2024-08-21
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It's good to eat something quick
onintza u. . 2024-08-21
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Ranking 5 star here. Standard pret chain store but one thing I loved about this is the ample of space at the back. Lots of sofa seats and air conditioners were cooling. Came on Saturday afternoon to feed my little one and she was really enjoying the atmosphere. Quiet and cosy. Very family friendly place for sure.
Felix Gan . 2024-08-13
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Shone was super helpful and friendly, made our day!
kayan . 2024-08-11
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Very good food, efficient employees On the other hand, the toilets are closed or very dirty…
E . 2024-08-07
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The store is decent. Plenty of room when the back section is open. However they keep changing the closing times without updating anywhere online? Not just on Google maps but even the pret app isn’t updated? I generally end up going to other stores in the area just because I never know if this one will be open or not.
Rachel B . 2024-07-27
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Went into Pret this morning. Around 10.15am, went to use the toilet. Absolutely disgusting for a woman to walk into such an unhygienic toilet. It's only 10.15am?!?!?! It looked like it had not been cleaned for DAYS. sort your cleaning staff out Pret, you need to do much much better than this, managers should be spot checking the toilets regularly, no? Clearly not at this pret.
Heather . 2024-07-12
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I came in with a big order for work and everyone was lovely and Ruth even helped me carry my coffees back - 10/10 lovely team! Xx
Amber Mendez Martin . 2024-07-10
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I think I met a rudest staff in all the Pret branches last weekend. Here’s how the man with a thick beard handled my order. I said ‘Can I have a sugar-free vanilla latte?’ He said like ‘what is that?’ Umm.. I thought like this is strange that this cafe worker dont know it? but ok never mind. So I asked ‘OK, you don’t have that menu. then can i have vanilla latte with half sweetness?’ And he said ‘NO’ 🙁 At this point I was quite embarrassed cause I have never heard a simply aggressive NO from any Pret staff before🙄 Well anyway, in the end I asked him to use only one pump of syrup and he said ok. In the end, I got just a normal vanilla latte with full pumped syrup 🤠yeay
Sunnie . 2024-05-29
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constantly no ice, other two branches close to this one have better staffs and ICE
S . 2024-05-05
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Love All the Pret A Mangers in London. Food is alway good and I'm a big fan of the Pret Fizz Rhubarb Lemonade. This location is great in particular because they’re open on Sundays! Bathrooms can get a bit rough in some when they’re busy, but if you let a worker know they'll take care of it.
Heart on Fire . 2024-04-28
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They never have cold drinks despite being in the menu. They also lowered the quality of drinks in general. The membership is a scam.
Fernando Gutiérrez Urzúa . 2024-04-16
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Went to this Pret today and wanted to order a shaker. Was told “no shakers at the moment.” When I asked why I was told it’s because they run out. It’s 1 o’clock in the afternoon. If you can’t be arsed making them then you need to pull them off the menu. Will be cancelling my subscription it’s not worth the money.
Phillip O'Neill . 2024-04-02
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Would’ve given it a 4 because of service but one of the employees was rude and had no care in the world. Go to another Pret.
AML VLOGS . 2024-03-13
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Went to pick up a Too good to go package. The app said between 5:30-6:30 pm. I was within the timeframe. However the store was locked and the female employee was constantly ignoring me.
Nikos Nicolaides . 2024-02-26
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Very slow service, even though the store was empty of customers. After waiting, I got a delivery order that was spilled in the bag, even though I doubted that from the beginning.
Hamza Aizet 10,10 . 2024-01-14
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This newly decorated pret shop is bright, nice and clean, toilet is the nicest one among the pret shop in the region. However, the staff is really poorly trained. They pre-made espresso. When you order double espresso you actually only gets a single shot. Also, they constantly run out manu items.
Qi Wallace . 2024-01-13
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Very well stocked.Nice outdoor. Seating area.Helpful and friendly staff.
Carol Leatherby . 2024-01-12
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I like this Pret. Everything is really great especially the fact that the toilets are always open which is not so obvious when it comes to other branches of Pret! The staff is friendly and fast. Thank you
Travelling Mac . 2024-01-08
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Came in, ordered the Festive gingerbread latte. Coffee was made and handed to me. Took the lid off to have a look and it was nothing as advertised, no cream on top or cinnamon. Eventually got a member of staffs attention to ask where the cream was, was told "It's a festive menu item you have to ask for the cream". I literally pointed to the menu when ordering where the big picture of the coffee with cream was, how much more direction to you need? He offered to put cream on but made it sound like it was effort too much effort for him so I declined. I understand they were busy but a little better customer service would have gone a long way here. Ended up paying a premium for syrup. I'd advise going next door to the store that starts with G. Better service and better value for money.
Pete . 2023-12-30
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Just came to pret today as my best friend had a hospital appointment, I’d never been Pret but my friend said they were really good. When I paid, it came to £10 which included one of the worst hot chocolates I have ever had in my life. And I’m a hot chocolate fanatic, the food was mediocre and my friend said that the guy who served us both preferred me as he didn’t even smile at her, ask her if she had a club card or offer a napkin, which is disgusting behaviour. You don’t make someone else feel like that, it’s terrible. So for all these reasons Pret gets 1 star (although I wish I could put zero) and we are never going to be going back there. Even my friend said the hot chocolate was weird and she rarely gets one because of health problems but decided to treat herself, the cup was only just HALF WAY (for a £5 drink?!). Now we are out £20 for one of the worse hot drinks and sandwich’s we’ve ever had. I never even do reviews but I was so fuming at the price of their condiments for something that I could’ve done 1000% better myself. Save your money and avoid this place.
Jessica Harvey . 2023-11-06
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Change the opening hours because are wrong..
Jugin B . 2023-11-04
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Saw a young lady being attacked by two people today. Absolutely horrible! Staff did nothing to resolve this issue
Jess Green . 2023-10-22
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Be really careful when coming here. You can be harassed, punched by other customers who got in front of you in the line, be threatened to have you phone broken and smashed, and the staff won’t do a thing, only smile at this and hide.
Caroline . 2023-10-22
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On the morning of the 6th of October there were 3 waiters taking orders, one of them was a curly haired male with a very unfriendly attitude, I repeated at least 5 times that I wanted a latte, he never understood and asked me back "are you serious", he finished the order and then turned around and complained to his colleague and spat at him in a very loud voice, as an Asian I felt that I was being discriminated against because of my accent! As an Asian I felt I was being discriminated against because of my accent or something else. A very interesting branch, I won't be coming back.
Evie Guo . 2023-10-08
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New store. Aircon not fit for purpose. The further intro the shop towards the toilet the more it becomes unbearable.
Liam Daley . 2023-09-10
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A person named Zak works in this branch, you should be proud to have him, he is very helpful and kind to your company 🌸🌺🌸
Hamid Akbari . 2023-08-11
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This is for the new pret which opened after this one closed. They make dozens of coffees in advance which wait for customers to arrive, which is not very often since most people know not to get a coffee from here. The coffee if bitter and undrinkable
Red Brexit . 2023-06-14
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Americano tastes like it's been heated for a week. Absolutely terrible. And even if you sit here you get the coffee in paper to go cups. First and last time I go to a Pret A Manger.
Andreas Gumaelius . 2023-06-11
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Worst experience at Pret. I do understand the store could run out of some ingredients, but this store would not make drink even if they have them. They try to let us not sit in their tables at 18:10 because they want to clean them, while they are meant to close at 18:30. If you order maybe 15 minutes before their closing time, then you are not likely to get much choice because they will have cleaned all of the machines even though they have milk and coffee.
Olivia X . 2023-04-28
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Correct nothing lmore Toilet are Dirty
arnaud legrand (Legrand Arnaud) . 2023-04-22
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Watered down drinks. Not the same standard as other local Prets
Joseph . 2023-04-03
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This is a nice one... very spacious
Alex Lococo . 2022-06-18
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This place getting more varieties of food. Very healthy food in London.
Jiann London . 2022-06-18
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If the temperature is above 20 degrees you can safely assume they have run out of ice
Gyen Ming Angel . 2022-06-18
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Very lovely nice quick service very nice food and coffee
Carlene Harrison . 2022-06-06
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Wooden chairs a bit uncomfortable for. Food good.
Bernie Gee . 2022-06-03
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Didn't like service one take order 2 to deliver confussing
Norman Cleary . 2022-04-29
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Racist staff, said I jumped the queue TWICE trying to humiliate me when even the woman behind me said I'm first. Please re-train your staffs to be respectful.
Jody Ma . 2022-04-21
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I was not in a bad mood but the staff here were sometimes unbearable. I always have smoothies here. One day I came, asking for a mango pineapple "smoothie". Yes I said "SMOOTHIE", even though I was wearing mask, the shop was not noisy and I spoke loud enough for him to hear me. Stop joking and asking me to repeat again and again with such an attitude! Too disappointed even if your purpose is to train the new staff.
Hai Van Le . 2022-04-15
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Getting a bit too expensive for what it is
Ivan Mytnik Gonta . 2022-04-09
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This particular branch of Pret cannot be faulted for its service which is on the ball. Cleanliness of tables? Well that's another matter. They seemed more focused on serving and filling counters up than making sure that tables were wiped down. Much needed in the times we are in. This is also an incredibly busy cafe so turnaround is quick. The food was lush as always and they do a cracking cup of English Breakfast tea.
Tracey-Anne . 2022-02-27
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Slow , lack of empathy with customers
Antonio Andrade . 2022-02-23
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I like pret in general but 7/10 baristas don’t know how to make a flat white(not just pret,the other big brand caffès) , some more training would be nice
Kris Catana . 2022-02-13
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I good place for coffee, but we was siting down having coffee, when a guy came with a hoover slamming chairs around so he could hoover under the tables and it just ended the relaxing vibe we was enjoying. First time I have seen hoovering being done in prets during opening hours.
Nigel . 2022-01-02
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A very busy place and service is bit slow at peek hours at tills. Queue go out of doors, and it's not very good if it's raining outside. Food and beveragees are all is good.
Ajay Chawla . 2021-12-10
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Closes earlier than the 7pm advertised time!! I went there at 5:25pm and they were shut.
M B . 2021-11-29
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Always busy but queue moves quickly. Nice staff. Visit regularly.
Han W . 2021-11-28
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Ordered a soya latte and once I tried it (had the soya sticker on it) when I left, I tasted it realised it had milk... I’d have gone back to have another one made but was already late to my lecture and it was packed. Luckily I merely have a dislike for the taste of milk and not an allergy! I’d hope they’d have been more careful considering allergies and people’s dietary choices.
Payton Livingston (tony18052012) . 2021-10-31
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Rude staffs, they only care about doing what they have to do, no customer service.
Maddy Xu . 2021-10-15
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Out of all the Pret A Manger in central London this has to be the worst one. Their costumer service is below zero. The staff are very arrogant and till this day they have not improved.
Person Panjohur . 2021-10-03
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Super busy, still very quick service
Kim Fletcher . 2021-09-22
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Getting very busy now more people back at work but overall still very relaxing
Les Hunt . 2021-09-09
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Pop place. A place to sit outside to drink & smoke
Devrim Akdoğan . 2021-08-27
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Got there just before the queue started and ìt was just fine . Lovely fresh sandwiches, chilled fizzy water and a pot of mango chunks all eaten in the sunshine watching a not too busy Tottenham Court Road. A bit like it used to be :)
Jenny Richards . 2021-07-14
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Pret is Prets. Shame they keep lying on ads about ENDLESs drinks on the subscription because it's not. It's five per day. FFS stop with the signs saying it's endless
M Louis S. . 2021-06-15
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Very Polite staff. Have frappe and smoothies in store on Sunday. Not busy compared to others. Good to visit
Eugenia Chan . 2021-06-12
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Best frappecinos ever, I buy one nearly everyday and my weekends are always great at diffrent prets.
Asma Kapadi . 2021-06-12
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Pleasant and attentive service, as is typical with Pret. Great it's possible to drink and eat inside the cafe again.
Thought for the Day . 2020-12-04
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Wrong coffee given 2 out of the last 3 trips! I know they are busy but customer service seems to be lacking unfortunately
Jemma Hamilton-Shead . 2020-11-16
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I come here every now and then for the already very known "Chicken Ceasar & Bacon Baguette". Today I was surprised to discover that one of the best sandwiches they have morphed into a banal chicken baguette with some rocket and bacon. No Ceasar sauce, no Italian Mature Cheese! Why they still call it Ceasar? What a deception!
Zeno Zeno . 2020-10-15
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Healthy food and lots of tables
H Stone . 2020-09-18
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A hot meatball wrap & a tuna sandwich for Mrs C. You know exactly what you are getting and we got it
ChairmanJon . 2019-12-08
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Llamado. En un café mientras caminaba hacia Euston. La joven que me atendió no sabía cómo funcionaba la cafetera y tuvo que pedir ayuda. ¡Entonces no sabía cómo funcionaba la caja registradora y, después de intentarlo durante unos minutos, me di por vencida y me dejó tomar mi café gratis! Genial para mí, pero no tan bueno para Pret. Me pregunto si tienen un programa de capacitación para el personal.
ricardoire . 2019-11-09
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Hard to get a seat it was so busy with travelling workers and students.
Gary Sawyer . 2019-10-14
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Regularly visit Pret for their outstanding organic coffee
Colin Jones . 2019-10-13
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For some reason I tried it just before leaving London. I only had one of the sandwiches and I have to say it was one of the best I've had in London.
Durrani S . 2019-10-09
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Este un loc curat cu servire promptă și produse de bună calitate . Cafeaua este excelentă .
stefanescu florentin . 2019-09-28
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Nichts besonderes. Außerdem neigen die Tische draußen dazu, plötzlich mal einzuklappen.
Torsten Rottland . 2019-09-27
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The place is very good and well organized for business meetings
Muna B. . 2019-09-18
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The staff are wonderful, super efficient and the coffee is good, what more could you ask for?
Peter Kersting . 2019-08-27
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Can always rely on a decent black americano
Peter Oliver . 2019-08-25
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Tots els pret són molt similars però això no li treu encant. Jo hi he dinat i sopat molts cops quan vaig a Londres. El personal és molt amable (a tots els que he provat inclòs el de l'aeroport de gatwich), el menjar és sa i de qualitat i sobretot està acabat de fer. Per a mi és una manera de menjar a Londres sense deixar-me el jornal. A sobre et cuides i tens millors digestions.
Salvador Cervantes . 2019-08-15
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Nice little outdoor space at the front where you can enjoy your coffee or lunch.
kevin nator700 . 2019-08-13
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Lovely efficient staff who get the queue moving quickly. Plenty of seats around.
Rachel Ng . 2019-08-05
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Good fresh food. Staff are friendly and professional
dave smith . 2019-07-29
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В 7 утра уже открыты. Есть горячая каша и омлеты. Кофе неплохой. Выпечка тоже. Быстро, без очереди. Персонал вежливый и расторопный. Цены демократичные.
Александр Телегин . 2019-07-24
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Friendly staff, always very welcoming. Great selection of products. Plenty of seating even when busy. One of the best branches of Pret
Colin Gledhill . 2019-07-20
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Bekannte Kette mit sehr vielen Filialen, die meisten auch Sonntags geöffnet - leckeres Essen zu vernünftigen Preisen, eher hochwertige Zutaten - das passt gut.Die Toilette ist beschämend verschmutzt, was überhaupt nicht zum sonstigen Aussehen und Image passt.
thomas7765 . 2019-06-27
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Quick friendly service, freshly prepared food , nice cafe latte. Great.
Steve Chesters . 2019-06-25
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A standard coffee and food to go shop. Menu needs to be enriched. Coffee is ok. Enviroment is good and staff is friendly.
K. Dip . 2019-06-17
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I like to have a coffee with croissant every weekend
Maria De Sousa . 2019-06-09
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Lovely location, but the cleaning standards are low. With the same cloth/paper they clean the tables and the chairs after. Asked twice for extra milk till I was given a bit extra. Otherwise good customer service!
Mariana S-West . 2019-05-15
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Clean and friendly. Vegan options. Love the little vegan chocolates and coconut choc bar 👍🏽
figi bee . 2019-05-10
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Uno staff eccezionale, una compagnia assolutamente seria ma soprattutto ben strutturata. Una grande azienda.
ANTONIO MACHEDA . 2019-05-10
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Fresh food, good service, always a smile and a greeting - even at 06.30.
Richard Shaw . 2019-05-03
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Good place to study and grab a coffee. Lovely staff members
Loki Kher . 2019-05-02
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Good Pret as usual seating in short supply most of the day.
Harry Green . 2019-04-10
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Lovely and large Pret where you can sit and have a rest!
Rebecca Churchill . 2019-03-17
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Estoy de acuerdo con el reciente crítico. He estado yendo allí durante años mientras trabajo en el área. ¡El barista y el personal han cambiado, así que ahora se han ido con el barista grosero!Fui esta mañana a por un chocolate caliente y adivina qué? ¡La dama y el chico detrás de mí recibieron sus órdenes primero! Cuando finalmente conseguí mi bebida, estaba tan caliente que pedí algo con qué sostenerla. Un personal muy grosero, ¡no parecía que estuviera disfrutando de su trabajo! ¡He dicho a los colegas que eviten la tienda como la placa! ! !
LDNbridge . 2019-03-13
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Rude rude rude barista this morning. Been coming for years. Choose this coffee shop over the multitude of others because of friendly staff. So easy to spoil that with one disrespectful member of staff
Blissed-Out-St-Lucia . 2019-02-21
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Pretty had some good food selections and the one I was in today was typical of most and just as busy.
Gary Marsh . 2019-02-06
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Good food and service, reasonably priced.
David Scriven . 2019-01-30
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Always top quality food and drink...very relaxing shop.. quiet and comfy
Matthew Davis . 2018-12-29
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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