Cafe Rouge - Hampstead in Camden

As a local who hasn't visited before I highly recommend this addition to the neighbourhood, it was patently obvious I hadn't a clue how to order a takeaway on their 'kiosk/display ' & instantly the charming 'Antoinette' patiently explained how to search the menu & choose. I did & our dishes appeared promptly & we were gifted additional sauces etc . The food proved to be as delightful as the service . Thank you ..we'll be back .🖖

Nice and fresh sushi.I loved it.

ordered 2 sushi festivals and they gave 1 idiots

Ordered the california roll through uber eats and the roll was literally overloaded with sesame seed and falling apart, you couldn't taste anything else but sesame and for the price paid it is absolutely a disgrace that no care was put in the presentation of the dish.

It made us all happy. Thank you.

I ordered a delivery from them on Monday night and i got food poisoning because of their Salmon.. all night i was throwing up. Luckily I am still alive. Disappointed really.

First time to this branch. Nice. Big and spacious. Clean. Easy to order on the automated machines. Staff were pleasant and friendly. I just had a spicy miso soup which was fine.

We ordered hours early but the driver wasn't found until it was already due to be delvered. And then the restaurant didn't have the food ready. Not the driver's fault. They were quick once the food as ready.

Excellent delivery and especially given the heavy rain!

Food was hot but tasted rather stale. I’ve had this meal before and it’s never tasted like this.

I was missing items from my order, so now I have to re order as it was two main dishes that was missing,

The workers are so nice, helpful, talk able really nice.

Really upset my experience. I got a sushi festival yesterday which consists of salmon and avocado sushi and around 30 minutes later I felt sick and had realised I had food poisoning from the salmon! First time ever getting food poisoning from itsu!!

It was good for half size sushi which was very disappointing

Order delivered more than one and half hour !!!!

food was disgusting, not fresh at all. Would have been better if i drove to the store myself

I've been to other branches of Itsu several times and this had by far the poorest selection across the board. The sushi in particular was limited to just salmon and vegetarian options. If the prices could make you think you were in a high quality restaurant, the atmosphere, cleanliness of the toilets (no soap) and food quality (which was fine but unspectacular) would soon bring you back down to earth. It wasn't bad, but the food quality and variety should be considerably better for what they charge.

Rice in salmon suchi was with wasabi in the middle. It was spicy without warning. First time in my life I see rice in sushi with spice add-ons. There was no warning about it. Normally if you want spicy, you will add yourself, but here you cannot chose. My daughter cannot eat it. So waist of money and spoiled evening.

Very nice spacious branch, good food

Food came in 20 mins, would recommend

Good experience just expensive.

Only criticism is that the order was incorrectly supplied. We ordered baby salmon rolls and got a mixed sushi box - not great for our granddaughter as it's the salmon rolls she really likes.

Give this delivery driver a RAISE NOW!!!

Sent me all the wrong food. Won’t be ordering from here again.

Itsugood! Clean. Tasty. Affordable. Fast. Spacious. What more do you want for a quick lunch or dinner?

Can’t go wrong with Itsu! Great sushi, filling hot food and many places to sit!!

So easy to order and kept informed of progress.

Was having a bad day and the little extra fruit cup that they gave really made my day. Food quality is amazing as usual.

Yep, ok, not bad, would have liked some pickled ginger, though. Average.

Does not take cash. And would rather you touch grubby screen to order your food.

It doesn't seem to look like what I've ordered. Even though it says on the bowl but it's very different from the picture.

Order arrived fine except I paid £15 for the teriyaki combo meal and it did not come!!!

Everything was good as usual, only complaint is the sushi sets came with no wasabi and no ginger.

Food fresh not very Tasty,the staff Is not much motivated and welcoming can't replay about the ingredients even you can't take out them of the food .

Delicious and fresh food ! I love the chicken teriyaki rice Pot . Very friendly staff and and excellent customer service .

Great, excellent service and great food, environment very clean friendly staff.

Superb quality food at a superb location!

A dream coming true 😍 finally, we have a local itsu ❤️

Great new opening in Hampstead. I had the chargrilled chicken noodles and miso soup, it was absolutely delicious. The Italian lady who helped me with the order was extremely friendly and professional.

Delicious sushi at low prices, beats all the competition in the local area. The go to for sushi now!

Great products fairly good prices and great deal in the evening!

Tasty but portions too small and why even if you are eating in do they bombard you with single use everything? They call themselves healthy but they are damaging the planet. There is absolutely no reason for this...

Cheap sushis, but terrible. Dry rice, not very fresh fish. Don't go there to eat good food.

Disappointed. Overpriced. They also charge for extra wasabi. Further attempt to extract money. Avoid.

Expensive and tasteless salmon salad. Annoyed by the price difference for sit in and eat out. Won't visit again

Good customer service and choice but a wee bit on the pricey side for everyday office lunch

Gentilezza e cortesia ... peccato ke non c'è in Italia!!!!

Good fresh food served in a nice clean bright shop.

The one good thing I have to say is that they were willing to remove an ingredient from an order. Service was fine. Other than that the portions were too small and the food was okay at best. You can't blame the staff for bad recipes though, so if I was rating the staff I'd give it four stars.

Tasted nice but thought it was overpriced for what it is. After you open the box you get the impression they deliberately don't fill it near to the top

Their 3-salmon boxes are a compkete rip off. Barely any salmon on the sushis. The Wasabi chain is much more generous!

Très bon et surtout très abordable👌👍

Maybe based on the awful reviews this restaurant is closed and it appears the space they occupied is being prepared for another restaurant.

Quality and freshness is excellent. Had a recent substantial price hike. Limited choices for regular visitors.

I took my mother here for lunch as a pick me up after a terrible morning.Firstly we were ignored at the door so sat down and waited to be approached.The waiter was very short with us as if we were inconveniencing them by wanting to order.We got the Chicken Baguette as it used to be a favourite of ours when we used to come here occasionally. When it arrived the chips were cold and there was hardly any chicken in the baguette. I have never complained in a restaurant before but given their rude demeanour and now insulting portion for a hefty £12 you would expect at to have more than a crusty roll dumped on your table.The waiter was outraged that we dared to ask for the chips to be hot and the baguette to be full and got even ruder. The manager came over and was then equally condescending as if we were trying to get a free meal! It was such a horrible experience that we paid and left as quickly as possible. The manager didn’t want a bad review so she scribbled out on our receipt that we could come back for a free dish next time but after that we would never go back. They clearly invest their time in their regulars who given its Hampstead location are good tippers. Such a shame after going here for so many years.My sister did however return a few weeks ago with the voucher I had as I didn’t want to go back and she said that the service was fine and had no problems. She was lucky to get a friendly waitress and a smooth visit.

Just what was needed after a long day at the UCLH. Great selection and the chocolate mousse was yummy.

Popped in for an informal lunch whilst doing the rounds in my village. I know its a chain but the service is still personal and was given a choice of seating on arrival. I always like a window seat looking onto the high street... perfect for star spotting on ;)I am not a massive wine buff but the house red was lovely. Starters and the mains came out quickly and had no complaints. Will certainly be popping back in soon. Great for a quick spot of lunch without having to pay over the odds in an affluent location.

Andy was exceptionally friendly, helpful and professional and certainly enhanced what was a very good breakfast.

Hoy hemos recibido una comida y un servicio absolutamente asquerosos en Cafe Rouge Hampstead. Primero, mi novio recibió un Champignons A L'ail quemado sin reemplazo, disculpa o descuento. Mi primer plato llegó frío, solo dio una palmada en un plato sin ninguna presentación. Luego tomamos nuestros platos principales que ni siquiera pudimos terminar porque sabían tan frescos y congelados. No nos dieron cubiertos en el momento de la comida, así que ya estaba fría. Hemos esperado tanto tiempo también, 25 minutos antes de que llegara el entrante y no es un restaurante lleno de mesas vacías. Luego el postre, se desmoronan con la salsa y la crema completamente aguadas. La crema no tenía consistencia en absoluto. Muy decepcionados por una comida que pudimos cocinar en casa nosotros mismos para una mejor experiencia. Llegamos a las 13. 30 y la izquierda 15. 40, servicio muy largo para comida fresca. Tenemos los dos calambres en el estómago después de la comida ahora.

He estado en el Café Rouge Hampstead con mi novia un domingo de enero. Esta ha sido una experiencia terrible. Después de haber esperado 35 minutos, mi primer plato, Champignon l'ail (foto) se sirvió quemado. Pedí la Bouillabaisse que estaba asquerosa y simplemente descongelada. No hay valor añadido; Recolectando comida de baja calidad sin congelar en un solo plato. Los precios son excesivamente altos para una comida de tan baja calidad. Me siento enfermo ahora. Yo también soy francés y me sentí insultado de que esto pudiera pretender ser un "restaurante francés". El desmoronamiento fue el último desastre: la crema estaba llena de agua. El servicio tampoco fue pro. Evitar a toda costa.

Close to the station. Nice place with plenty of space to sit and have a bite to eat.

Itsu never disappoints for a quick healthy and delicious lunch.

Thai Udon noodles are fantastic. Mix it up with a spoon of the hot sauce and your Asian style noodles will give a little bit of punch to the regular taste

Mi novio y yo fuimos a comer un bocado un domingo por la tarde y nos sentimos muy decepcionados. El comienzo fue prometedor con mi novio y yo, cada uno de los cuales elegimos una cola de sándwich de flor de saúco, que fue refrescante y deliciosa. En cuanto a la comida, ambos decidimos ir por el menú fijo. Comenzamos con el paté de trucha ahumado, que tuvimos que esperar media hora, pero era bastante sabroso. Luego esperamos al menos otra media hora para nuestros horribles platos principales, mi novio eligió un chausseur de pollo muy normal que no era muy agradable, mientras que los pasteles de pescado apenas calurosos venían con papas frías. Notando de inmediato, la camarera fue a intercambiar las fichas aunque ninguna apareció. Finalmente tuve que llamar la atención de los gerentes, ya que nuestra desatenta camarera había desaparecido. La mayoría de las mesas cercanas estaban igual de disgustadas y sentí pena por el pobre gerente que parecía estar corriendo para limpiar el desorden de las camareras desaparecidas. Final muy decepcionante para un precioso paseo por el brezal. No lo recomendaría.

Hemos estado comiendo aquí un par de veces y siempre nos atendió una camarera educada llamada Lucía. Ella nos ayudó mucho con nuestra elección y estuvo disponible para nosotros cada vez que necesitábamos algo. La comida era sabrosa con porciones razonables. ¡Regresa pronto!

I had to return my order as it was old and reheated Service was very slow but manager very helpful Will not be returning

It was easy for us ... bus 268 stops almost across the road and there is a zebra crossing = excellent!! We were greeted by a friendly waitress and selected a table where we settled down to enjoy Afternoon Tea ... slightly different from other experiences but excellent - instead of the anticipated little sandwiches we had a scrumptious "croque ... mushrooms" - well, I had most oif it because the other half doesn't like mushrooms BUT he had the sublime (he said) chocolate mousse - both ...The croque was scrummy; lots of it and delicious; the truffle oil ensures even the crusts were very tasty!! The scones were a little dark but, again, "the other half"(!) thoroughly enjoyed them both, while we sort of shared the cakes - again, the kind waitress permitted us to exchange the coconut cake for a second carrot slice ... Thus we enjoyed a delicious and leisurely hour or so in very comfortable surroundings and enjoyed chatting with the very friendly staff ... we noted that there is a "Piaf" evening every Wednesday and so, possibly in the New Year we might just indulge ... it was a first visit but we confidently anticipate returning - we could even have (me!) the mushroom croque while my beloved could have the traditional "croque monsieur" ... well, he is a m'sieu!!!

We just had our work Christmas lunch here, party of about 15,where for starters, some had prawn cocktail without the prawns, the chef or cook forgot to put them in, for that we were compensated with a bottle of Prosecco and the prawns were brought on the side to be added; I along some other colleagues had Butternut Squash soup with a dry piece of sourdough bread and another colleague had Duck and Fig Terrine which she enjoyed immensely. For the main the majority of us had the Turkey Ballotine, which I didn’t enjoy at all, the turkey was very dry as well as the vegetables, needless to say most of it went to waste and the rest of the colleagues had smoked cod &spinach; not enjoyable either, needless to say I was highly disappointed and never again

the team members were great :), I do have allergy and there was no problems with my requests - really appreciate that as usually in the other chains it is a massive problem. Thank you

We hosted my wife’s birthday party at Café Rouge in Hampstead. We had reserved the first floor private room for about 20 people (minimum spend £300).

Had to wait a while to be served and when the eggs benedict arrived the eggs were hard and the muffin was over cooked! ☹️.

Visited the place during at around 12. the place was getting busy but we never felt left alone looking for an attention. In fact, the red-haired waitress, Sofia, was knowledgeable about the menu and offered some nice tips on how to have our steak.

Fast service, the waitress checks up on you regularly to see if you need anything else i believe we had the waitress under the name of 'sonata' very polite and smiley which is hard to find theses days : ) would recommend

The sushi is shockingly bad, salmon and tuna have no taste, what I assume to be mackerel just tasted of salt, the rice had a slightly metallic taste. There are plenty of other sushi places nearby which are a better choice to go for.

The four of us had a meal here on a Sunday afternoon and the waitress who took our order made numerous mistakes. The shared platter didn't have any olives and when we queried this she said it didn't come with olives - we had to fetch a menu and show her that it said olives in the ingredients. She then went and got us some, without an apology. She didn't clear away any of the starter plates when she brought the main course. She only brought 3 main courses out of 4, and didn't admit that she had forgotten to tell the chef about the 4th meal, instead telling us that the meal would be coming "soon". Twenty five minutes later when the three of us had finished, I said we wanted the bill and we wouldn't be paying for the missing 4th meal. A manageress then came over and apologised and made some fair deductions from our bill. I'm sympathetic to the manageress but really they should train the waiting staff better and explain to them that an apology goes a long way. The meal itself was about average in quality and flavour for a Cafe Rouge meal.

Went for a dinner on a weekday. Waiting staff, this time from Hungary, had of course recently started, hence did not know the dishes nor how to pronounce them in the language they were written in. If only language spoken is broken english, then do not write dishes on the menu in french or italian.

Came for breakfast whilst waiting for a meeting.

The two of us visited here around 8pm on a Friday night. The waiting staff were great -both friendly and polite. However, the food was disappointing and what was really annoying was that we asked for 10 minutes between first and main course but our main course appeared immediately after our first courses. The main courses had obviously been prepared while we were eating our starters and tasted like reheated food from a school canteen - soggy chips which had obviously been fried in old oil and a croquet madam that had a wonderfully tasty freshly fried egg on toast that had been sitting for 5 or 6 minutes!

Will keep this short and brief (unlike our wait for food, bills etc). Brought my 2 young siblings out for lunch, was sat promptly and given the menus quickly. As soon as I showed the waitress my Wuntu app code for £5 meal, that was the end of the good service! Waited over an hour and a half after the meal for the bill after asking 4/5 times, then the bill came FULL PRICE, even though I showed my code before ordering and before asking for the bill... The cherry on top was not receiving my change and being scoffed at when asking for the change (£1.50), acting entitled to a tip when the service was atrocious! We ended up being 1:30h late to an appointment I had booked thanks to this wait!! Never to return and would suggest if you have a code/coupon/discount not to use this branch because they will act as if you’re not a paying customer entitled to a good experience!!

Had an evening meal. Saturday 7/10. Ordered drinks, wine brought by waiter he poured out 3 glasses even though 2 men had ordered beers. He spilt wine as poured too fast. Beers stayed sat on bar for at least 10 minutes. Had to catch eye of other waiter to bring over. Food good can't fault it. Bill presented without asking but when I said have 25% discount code waiter wanted my phone to show his manager, She should have come to the table. Rather glad I showed code at end after reading previous review!

A 'Sharing Plate of Charcuterie' had an old breakfast sausage (as in 'bangers and mash' type sausage) sliced into a few pieces,..there was some curled up celery and carrot sticks. A tiny pot of hummus - some ice cold olives and four grubby radishes. My onion soup had two chunks of bread floating on what tasted like Bovril A salad that was meant to have frisée, walnuts, apple, goat cheese ...had literally two tiny grains of nut, two matchstick slivers of apple and was the size of a side dish- not a main. All this took 45 minutes to appear - not a busy time of day either. The waiter was nice - poor man must be embarrassed to work in such a rip-off of a place. AND it came to £42

The new manager Jolanda is running the place very well and we always enjoy the good service and staff are friendly.

The steak baguettes and fries are particularly nice if you require a quick snack and add a bowl of onion soup and you are done Service iffy Good value for an evening meal if you have a voucher

Great food and great service. Food was given promptly despite being a large group and staff were friendly

Great place to get half price special before it closes nice and early

No fish and chips No muscles No orange juice Service slow Staff were arguing Staff did not acknowledge us on departure but stood chit chatting

Went for lunch at Cafe Rouge Hampstead on a Saturday towards the end of August. It was not particular busy. We were four people, two adults and two children. The waiter got our order wrong twice; my wife ended up having to accept a starter she hadn't ordered simply so we could all eat together. My daughter's dish was wrong. The service was incredibly slow (a 40 minute wait for the main courses). We complained, and while the manageress was apologetic and gave us some money off our bill (explaining they had a lot of staff turnover and were under-resourced in the kitchen), the overall experience was deeply negative. The Gents toilet was also out of order. We weren't the only customers complaining about the slow service. I really cannot see why you would go here given there are plenty of other options close by. I will never be returning to Cafe Rouge.

We travelled up to Hampstead to experience the deepest underground station, We visited this cafe for breakfast and we were greeted with friendly staff, food was excellent, very good value for money.

Últimamente muy usual encontrar sitios como esté de comida sana y vegetariana, algo caro, pero sushi de buena calidad...

Come esperienza gastronomica non e' stata particolarmente memorabile, né mi aspettavo che lo fosse, perché, in fin dei conti, questo locale fa parte di una grande catena ; un po' piu' curata di altre, nella scelta e presentazione dei piatti , ma sempre catena e' . Comunque, non ho neanche grossi appunti da fare. La mia crepe aux champignons era un filino troppo cotta e si era leggermente tostata, ma il sapore era buono lo stesso e la porzione abbondante, e accompagnata da ottime frites. Locale bello, arioso, arredato con gusto, nella via principale di Hampstead e vicino alla fermata metro. Quando ci sono andata io ( un sabato a ora di pranzo ) non era molto pieno, quindi servizio piuttosto rapido.

We travelled up to Hampstead as my parents wanted to visit the deepest underground station, so we decided to head up early and find a place for Breakfast. We visited this cafe for breakfast and we were greeted with friendly staff, food was excellent quality and very good value for money. Be prepared for a lack of phone signal in this area though. It is a great place to visit for breakfast if you want to escape the 'business' of zone 1 in London.

Ido cuesta abajo! Fuimos un domingo por la mañana. Bastante tranquila pero se llenaba. Personal y paraba por puerta esperando antes de finalmente ser atendidos. Dijo que sentarse donde yo quería. No es especialmente amable. Menú básico pero suficiente. Pedimos el salmón ahumado, huevos revueltos y tostadas. Tostadas apenas tostado. Huevos revueltos eran sosas y salmón snmoked no sabor fresco. Horrible. Podría haber hecho un mejor trabajo en casa. Le faltaba profundidad de un estándar y presentación. Más como algo que podría hacer yo en casa y tengo un horrible

مطعم جميل وبالنسبة لي كانت وجبة الفلافل عجيبة وشوربة الخضار مع الزنجبيل

En primer lugar, debo felicitar a nuestro camarero joven siciliano. Paciente, encantador, servicial. Desayuno. Una preciosa mesa de esquina afuera en un día soleado. He pedido mi café - un gran café con leche desnatada en el lateral. Sólo tienen semi. Tengo una alergia, así que ¿qué más pueden ofrecer? Nada! ! Realmente? Especialmente en Hampstead, donde hay muchas opciones! Me encuentro a Tesco a comprar una pinta de leche desnatada y encontrarse con otro servidor de comprar una mano de plátanos para la cocina!

not japanese but not bad either.

Café Rouge no es famoso por su comida, pero si quieres una comida sencilla y sin pretensiones es normalmente bien. La sucursal de hampstead es simplemente horrible, su atención al cliente es mala. Fuimos allí en 30 de junio para la cena, el lugar estaba prácticamente vacío. La camarera era inútil y pasó su tiempo ignorando a los clientes y inclinada contra la pared mientras que el camarero era como un pollo corriendo sin cabeza. Les tomó 15 minutos para conseguir la cerveza embotellada y otros 15 minutos al final de mi comida a un pre-postre preparado frío. Cuando finalmente logré mi factura me dijeron 'propina no está incluido. Obviamente, no dejen a uno y no volveremos.

Después de nuestro primer día en Hampstead, no sabíamos dónde ir a comer, así que vimos que había un Café Rouge en la calle alta y decidimos entrar. Lo que nos gusta de ellos es que están abiertos prácticamente todo el tiempo y sabes lo que vas a conseguir con ellos. La comida es comida bastante estándar estilo café pero encaja si no son nada demasiado elaborado. Siempre es bueno si tienes algo de dinero de los cupones, pero ¿alguien en realidad pagar el precio completo para cualquiera de las ofertas de estos días. . . . ?

We got Camembert and shrimps as starter and mussels as main. Food was lovely and people friendly the only mistake thing as that I had to ask for everything at least twice...for water 4 times

I have been this place today I asked kindly to use bathroom who name Carlos employee he said to me only customers use bathroom.He didn’t let me to use the bathroom I’m a regular itsu customer but this going to be my last visit in your shop.What a same..

Cafe Rouge launched in 1989. As a youngster I remember Cafe Rouge being popular with those that didn't want to eat slippers or artery clogging butters and oils with their 'food'. This coupled with not having to pay Avenue Montaigne prices I believe was key to its success. Based on my recent visit only a hint of the magic still remains of the good old days.