Based on 1.621 opinions finded in 2 websites
Based on 1.621 opinions finded in 2 websites
Opinions
Busy pub/restaurant but booked a table earlier in the day so no problem. Was dining alone so was seated on the “single diner” table near to the kitchen, no fault with it, radiator to the side along with a double socket. Had the big stack burger with chips which was filling enough and reasonably tasty. A pleasant waitress called Emma served me and helped with my question about breakfast times. Overall as it goes a reasonable visit with no faults
Chally365 . 2023-11-28
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Staying at the Holystone Premier Inn and with a bitterly cold wind outside, rather than driving into Newcastle city centre to eat as we had the evening before, we decided to have dinner in the Cookhouse & Pub next door and we really couldn't fault the diining experience. The food was great, the price very reasonable and in particular the attention we received from our waitress Sophie was faultless - the staff at the far more expensive restaurant we ate in on the previous night could learn a lot from her! We wouldn't hesitate to eat here again.
chrishak911 . 2023-11-24
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This place is great for a nice quiet breakfast lunch or dinner and the food is great and well cooked the staff are nice and are always nearby to help
Danielle H . 2023-11-24
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Warm welcome & Prompt friendly service by the host Charlie, turkey dinner did the trick so all good 👍
andrew K . 2023-11-22
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Visited for Breakfast as we’re travelling through the area. Nice venue clean and tidy, good food options too. Staff friendly and engaging. 4 star instead of 5 as there’s only 1 coffee machine available during breakfast (or at least during our visit in November 23) for the whole restaurant so as it got busy there was a queue. However, will not hesitate to visit again, nice place.
629DavidR629 . 2023-11-20
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We stayed 2 nights and very much enjoyed our 2 dinners and 2 breakfasts. The staff were excellent, especially manageress Lynn and waitress Sophie.
K1607JStonyg . 2023-11-15
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Poor. We had not been for 6 months due to poor experiences so thought we would hive it another try. Ordered steak as it was advertised with home cooked chips. When our plates arrived yhey were oven chips. False advertising.
274shaunr . 2023-11-12
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Tom, my host, was very welcoming and seemed genuinely interested in my comfort and satisfaction. I was delighted with the service I received.
Nicholas P . 2023-11-08
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We were waited on by Eve who was very friendly and polite. Our lunch was really nice, could of done with being a little bit hotter but well worth the money
michelle e . 2023-11-05
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Had a fish pie which was good, but the reason why I wanted to leave a review was because of the service received. I was served by Sophie who was very friendly and efficient and always had a smile despite being busy - keep up the great work 👍
Michael C . 2023-11-01
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The food was good solid chain pub food can’t say much more about it. The staff however were definitely noteworthy, Sophie and Emma were very friendly and attentive even the chef brought some meals out and was very jovial, staff attitude makes a huge difference to customer service and these folks were fabulous, make sure these staff are appreciated, they make the business successful!! We visited 27/10/23 and were in at 8pm. Thanks team!!
AmandaF221 . 2023-10-27
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Lovely! Perfect actually, as we were staying at the premier inn next to it and I have to say I may not have gone there otherwise. However, I will now go back to brewers fayre. It’s not the cheapest if I’m honest but the menu is very varied and the service was brilliant. Our waiters were really helpful and polite. They took time to get the order right and checked in on us a couple of times. Also helpful with directions - thank you! The atmosphere was very relaxed which was very welcome. We sat in the conservatory and took our time. Give this place a try you’ll not be disappointed.
D47YZpamelab . 2023-10-24
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Popped in for some lunch. Went for the steak and ale pie and a pulled pork or chicken pie, can’t remember which. Anyway, the filling was tasty enough but the crust was as hard as nails. Not great for a pie. Steak and ale one was a bit better. Portion sizes were on the small side too. Service was very good though and a shout out to Zara and Ella for that. Well done girls.
Neil B . 2023-10-19
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Went as family of 4 adults, service was very good with Emma and cannot thank her enough for that. Even when drinks were served 1 was with Ice which i had specified not to be included, Emma apologized and a fresh drink was made this time without the Ice. Food was served at a good rate and service through out was very good. Credit to Emma
T3536OMiank . 2023-10-18
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Great food in a friendly atmosphere. Staff very welcoming and we were served by Tom who was very knowledgable of the menu and polite and friendly.
Donna H . 2023-10-16
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Today my husband and I went to lunch at the cookhouse after recommendation. We were greeted on arrival and the good service from Tom was continuous throughout our visit. The food was great, we will definitely eat here again!
Rian S . 2023-10-16
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Been going to this establishment for the last 26 years. Today's experience was excellent, we ordered are drinks and food at the same time , drinks arrived and a few minutes later are food arrived. First time i tried the new b Chicken burger with...
Z1625JEgrahams . 2023-10-15
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Brilliant food, big stack is very good, would recommend, the waitress, Erin, was very helpful and friendly
Lewis K . 2023-10-14
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Perfect food, friendly staff and the best burger (according to my son!) Would definitely recommend and we are looking forward to coming back soon.
Faye K . 2023-10-14
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we were on a Family visit Friday 13/10/2023 - 15/10/2023 and we used the restaurant adjoining the Premier Inn Holystone the accommodation was excellent however the restaurant was different don’t get me wrong the food was excellent as was the service we couldn’t fault it...
IainP764 . 2023-10-14
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Circumstances dictate several visits to Newcastle over the last couple of months with more to come. It's been sensible to book overnight stays. So staying at Premier Inn next door. We've been well looked after in all our visits, but tonight was exceptional. A very...
TheManInTheKnow . 2023-10-13
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We live on one of the housing estates close to The Cookhouse and Pub so very handy when we've been out and not thought about 'what is for tea'. Our server, Zara, was very pleasant and polite.
Pips00 . 2023-10-11
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Zara was brilliant couldn’t do enough to make me comfortable. Food was delicious and served quickly. Five stars!
Sarah T . 2023-10-11
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Absolutely amazing service! And amazing staff, I was served by Emma. All the staff approached me with a smile and the food was beautiful. Highly recommended this place either just for food or business. Definitely booking here again.
Fearless21217395071 . 2023-10-10
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food as usual was good and well worth the money , Emma was particularly helpful and friendly. Service Wass spot on
Trevor E . 2023-10-08
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Really good value! We go quite often as it’s nearby, good quality food and the pricing is fair. We were served by Zara this time who was fab.
DanielRogan1 . 2023-10-08
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On visitation to the Holystone Park Cookhouse and Pub, we received great service from Lynne, Zara and Eve. On arrival we were recommend meal deals, as well as dishes when placing our food order. Service was quick, the food was lovely and we would definitely...
barbarafO6949JO . 2023-10-06
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Another great meal and experience at Cookhouse + Pub.. Warm welcome - yes Asked about allergies - yes Shown to seat - yes Polite staff - yes Great meal - yes We were served by Zara who was very polite, quick with orders and drinks....
garywA7698VS . 2023-10-05
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The service was bad from the start, with the greeter being too busy talking to bar staff to notice us arrive and the waitress was rude, and unapologetic to us for the overly long wait to order after requesting a few minutes to look at...
Nathan H . 2023-10-05
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Quiet, but took 10 minutes to get 1st drink - as only 1 bar staff and preparing drinks for diners. After that, all good..... till I got sprayed with sanitizer as ... I take it the restaurant manager?? Decided to spray myself, and the table...
Hixy1978 . 2023-10-03
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This restaurant is nice and clean with very pleasant staff . The food was well cooked and reasonable in price. I would say however the lager is a bit expensive.
Philip Y . 2023-10-01
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We ate on consecutive nights and both times they got the bill wrong. The first night they said one of the meals wasn’t on the special deal (it was) and the second, they wanted to charge us for a bottle of wine that they had...
Saintsman594 . 2023-09-22
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Served by Erin and Charlie both lovely and attentive, ordered the chicken and ribs and the gammon and pineapple then the cheesecake for desert food was lovely as always
Shauni B . 2023-09-22
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No complaints with the food. But…. Friday they offer £5 off a bottle of wine after 5pm. Except they have no wine, well not the wine on offer. They do have a cheaper bottle but can not offer you a reduction as it’s company policy...
paulapp2016 . 2023-09-22
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We came here 17th September and can't fault the food or service. We were served by Zara, who was both friendly and professional, nothing was too much trouble. The food was lovely and pipping hot, can't fault any of it. Thank you
lorrainem200469 . 2023-09-17
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We came here for family meal and as always can't fault the service or food,we were looked after by Ella who couldn't have done enough to make our evening more enjoyable,all in all an excellent experience thank you
Andysto1969 . 2023-09-17
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The pub was great. The food and service was excellent. Had no complaints. The waitress Ella was very polite and helpful. I would recommend this pub.
richard b . 2023-09-12
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One of the better premier inns, and had wonderful service by Sophie, will definitely return.food seemed to be cooked to a higher standard, and service was really good,
Stellagail . 2023-09-11
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Good value meal - Lasagne and fish pie we're very nice. Good service nice relaxed atmosphere would eat here again.
Stay42359697332 . 2023-09-09
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Smiley attentive waitress called Zara. Excellent at her job. Great service and food. Zara deserves her 5 star rating. Just what was needed after a long tiring journey.
Peter P . 2023-09-01
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Zara was our server, she was really friendly and made sure everything was perfect. Food was great!!!
Sarahwhite1941 . 2023-09-01
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Well, we had our evening meal here while staying at the Premier Inn next door. We found it to be comfortable and welcoming and we were not rushed to order or depart. The food we selected from the menu was cooked as we would had...
TheManInTheKnow . 2023-08-30
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Excellent service , good selection of food and drinks , staff are lovely and really friendly , a good outdoor seating area ,
lynbit56 . 2023-08-28
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Had to wait 45 mins for the food to arrive. I had Sunday lunch which came and was cold and very little gravy. Got more gravy asked for dinner to be heated up. Came back no hotter. Also ordered turkey and Gammon only got turkey....
anne l . 2023-08-27
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Another excellent meal at the cookhouse and pub. Regular visitors as we live locally. Fish pie and curry were excellent and top marks to our waitress Ellie who was very friendly and efficient.
Dotandmike . 2023-08-27
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In time for booked meal, got served an hour later? Kids working for bank hols. Had booked table for, needs a rethink on the management.
cgV5279ZC . 2023-08-26
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Have been here a few times now and it’s always been good. As it serves the premier inn next door it can get very busy depending on when you visit which inevitably leads to delays, so I would bear this in mind prior to visiting....
AbcDat . 2023-08-22
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We love coming here the staff are always very friendly and the food is good they work very hard and due to kids holiday it is very busy but still worth a visit you may have to wait a bit but it’s the holidays !!!
jackeducad . 2023-08-22
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Second time we've been and we weren't disappointed. Food was delicious. Friendly and efficient service by Kelly and Sophie. Had joined their email list and they send excellent money saving offers which we used on this occasion and saved £40. Will definitely be going back...
rarichmond . 2023-08-20
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As a family we went and got seated well, We got asked what drinks we wanted, my mam and my sister (aged 14) asked for non alcholic drinks. I got a perfect lemade and lime. We order tea and asked for a mixed grill for...
Compass38385952471 . 2023-08-19
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Was a lovely night . Eve the Waitress was lovely, polite and well mannered we felt very welcome, thanks
Nathan S . 2023-08-18
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We had a great rainy afternoon lunch here after a cinema trip. Tom looked after us really well and was great with the kids. We all enjoyed our meals which ranged from tasty veggie curry to burgers and to pasta. Two of us had a...
Helen S . 2023-08-14
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Love to visit this place, just don't get invited often enough. Staff are always so welcoming, after a couple of visits they start to feel like family and you find yourself wanting to come back to them again and again. Both the continental and cooked...
669carriee . 2023-08-12
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Back from a few days visit to the North East,stayed at the premier inn Holystone, stayed at many premier inn's round the uk and used restaurants for breakfasts and evening meal, rhe cookhouse at Holystone is probably the best one visited, the staff were so...
slider56 . 2023-08-10
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Came here yesterday (8th august) for my dinner and a chilled out afternoon, staff were great customer service was also great i didn't catch any names although i'm guessing he was the manager tall dark hair white shirt, he was respectful, patient and very polite,...
ryann s . 2023-08-09
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Good quality food at a very competitive price and friendly service from Ella and her colleagues, discounted offer during certain hours we will be back.
Toony31 . 2023-08-03
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Idea setting. Cosy, friendly atmosphere. Menu very cost effective and plenty to chose from. A most enjoyable visit.
Sightseer19736618658 . 2023-07-31
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Came last weekend in July for my birthday weekend.we booked in for 8.30 arrived about 8.10 for a drink before meal it was a little busy but did not expect to wait 30 minutes for first drinks to arrive. When meal came it was ok...
John V . 2023-07-30
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This is my second visit here this year due to work and staying at the Premier Inn next door. Now I promised to write a review last time I was in as I was particularly impressed by the staff attentiveness to their customers. Not only...
Sightseer23715021855 . 2023-07-25
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Visited The Cookhouse and Pub, Holystone to celebrate a birthday. From the initial welcome to service we had a great time. The food was excellent, served piping hot and delicious. A special mention to our server Louise who was very friendly and helpful. We will...
Glen0208 . 2023-07-23
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We had a lovely evening meal. Very pleasant surroundings and great tasting food. The service was fantastic. We were served by Louise who done a sterling job. A credit to the business. 10/10
T9998BCroberto . 2023-07-22
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Great addition to the premier inn lovely food served by Eve very polite and an welcoming smile. Food good value for money beer well kept and a nice glass of red. Breakfast was first class and well cooked.
Chriss1875 . 2023-07-08
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Had an amazing first dining experience with thanks to Kelly and Lynn who made me feel very welcome. Had such a good positive approach to their work and very friendly, will definitely recommend and be back the service from Kelly was amazing would highly recommend...
Michaella89 . 2023-07-08
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We were at the Holystone for a family meal and I was really impressed with the service and the attentiveness of the staff. We were served by Louise who was great. Plenty of time to order, not long wait for each course, good food and...
SilverERIC . 2023-07-01
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First visit to Holystone Park Cookhouse for dinner this evening. It was a very enjoyable experience. The food was very good. A special mention for Aidan, our waiter Aidan was excellent. He provided an excellent service. We will definitely be returning for another visit
Adele S . 2023-06-28
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Visited Sunday evening, 25th June. Friendly greeting and shown to our table. We were served by Eve. What a pleasant person, she engaged in conversation even though the restaurant was pretty full. I can really recommend the steak here. I ordered a rump steak and...
barrywA6696FB . 2023-06-27
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3 of us visited this popular and busy venue.The food was god and well prepared and presented. Our waitress ( Eve) was pleasant, efficient and aware of our needs. We will certainly go there again.
Harry H . 2023-06-18
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We had a meal here on 26/05/23 as we were staying in the adjacent Premier Inn. We were served by Emma who was lovely and made sure we had great service. When one of our drinks didn't arrive she was on it in a flash....
Pete316 . 2023-06-05
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Good food, each time we were served by either Sophie or Ella, who were welcoming, funny, and very professional. A credit to your employer. Thank you..!! Only negative was witnessing the Chef berating the staff in front of customers, very unprofessional.
martyr536 . 2023-06-04
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Great food which was value for money, 2 decent mains for 9.99 is such a bargain! Good choices of main too! Erin was a fantastic waitress!
Road49303838345 . 2023-06-02
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The big stack is absolutely sublime.excellent service from eve she was helpful and kind. Would definitely come back!
Lewis K . 2023-05-29
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We were met at the door by a woman who looked like she’d just lost her dog. I think a smile is the least you expect when being met at the door. Drinks were ordered as soon as we were seated and the food a...
AProudGeordie . 2023-05-22
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We live nearby and frequent the Restaurant often. We were served by Ella who is friendly and knowledgeable, explained everything available on the menu. Lyn the Manageress is also very welcoming and friendly and is always ready to help out to make your experience pleasurable....
Barbara Ann R . 2023-05-12
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Really nice meal of chicken tikka curry, served by Zara who is very pleasant and efficient always has a smile
Tourist620267 . 2023-05-12
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We spend a lot of time at the Holystone Cookhouse having regular meals. Food always lovely and served by Zara who as always gives a first class service and always has a smile. Keep up the good work Zara.
Dotandmike . 2023-05-10
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This restaurant is adjacent to the Premier inn. Food was good pub grub and reasonably priced. Nice outdoor area if the weather is good
BramleyLoiner21 . 2023-05-09
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Really enjoyable meal here while staying at the Premier Inn next door. Great service from Zara, would highly recommend.
Stalham R . 2023-05-08
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Brilliant service from Zara really recommended.relly enjoyable meal and very friendly staff very quick service too.
Coastal05406247382 . 2023-05-06
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Staying at the Holystone Premier Inn next door to here .We had a lovely meal here tonight and we were served by Ivan we was efficient , polite and friendly as were all the staff here. Meal was well cooked and a decent price and...
Alison H . 2023-04-16
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What can I say... Other than another positive review.. Once again returned to this pub whilst staying in the local area... Meet and greet by Zara who was pleasant and polite and showed us to our table which we had booked online... Both food and...
garywA7698VS . 2023-04-13
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Came on Easter Monday for breakfast. Family of 9 people. Booked online and table was reserved ready. Waitress extremely helpful taking everyone's order and serving. It was an all you can eat breakfast with plenty on offer. Fresh and hot food. Great service. Will definitely...
tenerife_dave12 . 2023-04-13
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Staying at the adjoining Premier Inn and came for dinner, then breakfast the following day. Dinner, as it was a Sunday, had a Sunday roast on which my husband and I had. Food was nice but luke warm. Kids enjoyed their curry and lasagne. Breakfast...
Mags B . 2023-04-12
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Went here last night, the food was really good but the service was great.Massive thanks to Lynne & Zara, you were both great.
tombW7380WT . 2023-04-08
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Great service and Zara, Dale, Peter, Lynn and Grant are some of our favourites. Always good banter and happy to see you. Its often very busy due to the Premier Inn next door and the team work hard as they are more often than not...
Venture37190330354 . 2023-04-03
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Love coming here always good food and service from friendly staff nothing is too much trouble I would always book as they have a lot of rooms in premier inn to cater for
jackeducad . 2023-03-29
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I stayed at the adjoining Premier Inn to which I have no complaint. This is about the Cookhouse Pub that joins the hotel. I had booked two rooms for a 3 night stay 4/3 departing on the 7/3. One for my wife and myself the...
mick_wright1 . 2023-03-22
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Visited here with family for Mother’s Day menu. Despite them being extremely busy I thought that the service was good considering the volume of people that the staff had to service. I also thought that the menu was good and competitively priced. The food also...
barrelmakercooper . 2023-03-21
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Went with family for Mother's day. All adults did the 3 course special. The Sunday lunch was really nice. You can get extra roast potatoes, Yorkshire puds and gravy but portion was enough that extra wasn't needed. Menu stated savoy cabbage but got brussel sprouts...
gemmam303 . 2023-03-19
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Served friendly and efficiently by Emma. Reasonably priced food and clean and tidy very friendly place for lunch
J4410IKstevet . 2023-03-13
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I had the pleasure of meeting family to celebrate a big birthday and even tho there were 18 of us Zara our server got every drink and every meal spot on! Service was excellent, staff were friendly and did a great job. Food was really...
S2216RWdonnam . 2023-03-11
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Staying at the Premier inn next door, tried the Cookhouse & Pub and we were pleasantly surprised; Ella, Sophie and Chris made us feel so welcome and were so friendly. the food was exceptional value, I especially liked the flame grilled burgers. Highly recommend this...
V2568YHstevet . 2023-03-09
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My wife and I live local to the Cookhouse And Pub. So we go very regular. We have found the food good and the staff wonderfull. We have found Cath one of the staff very helpful and funny.
X2269KHjohnc . 2023-02-24
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Being currently based here for work and staying in the adjoining Premier Inn, I frequently dine in the evening at the Cookhouse & Pub regularly throughout the week. The Restaurant and bar area from 18:00 till 20:30 is generally busy with a mixture of residents...
51fezh . 2023-02-21
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We are regulars at this pub/restaurant,and never leave disappointed,the staff are lovely, we were served by Zara today who couldn't do enough for us,the food is always excellent all in all an excellent place for a quiet meal or family get together.
Andysto1969 . 2023-02-21
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Called in for tea as too tired to cook. We weren’t disappointed. Lynne was very hospitable and welcoming. We were looked after by Emma. The food was lovely. Will definitely be back.
Debbie19R . 2023-02-20
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I went for breakfast on Wednesday morning. 15th feb. I’m a regular as I’m always near by for work. Normally spot on no complaints. I’ve never been served such a disgrace of a breakfast in my life. Eggs rock solid sausages were raw. The only...
JBabb202 . 2023-02-16
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Me nd the missus had lunch here, I had the chicken tiki and the missus had burger and chips nd we thoroughly enjoyed it, service was great nd the restaurant is nice, we really enjoyed our experience here nd would definitely go back
Rbarnes125 . 2023-02-10
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Had a brilliant evening here, food was brilliant and the service was perfect. Staff were very welcoming and attentive.
andrewmV6959KU . 2023-02-10
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Excellent coffee and breakfast, lovely atmosphere and staff. Will return again and will recommend to family and friends
Ashleyemma1 . 2023-02-09
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Amazing I go every fortnight for breakfast its cooked to how i like it and loads to choose from.Kath and the staff are always welcoming.
michellegU8767IE . 2023-02-09
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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