Steam Turbine in Rugby

One of the worst meals we’ve had here for a while, it went down hill a few years ago then pulled itself back up but unfortunately it’s nearly at rock bottom again. Birthday meal for 3 with 2 of us having starters. Holloumi strips really more like over cooked batter strips, they were very well (burnt) over cooked all the halloumi had nearly evaporated. Sharer Nachos normally they are hot these were ice cold and not the best. MAINS cold onion rings on the “super” specials hunters chicken, the chicken was chewy but hot and had hardly any sauce on (luckily they have bbq sauce as a sauce) And one fish and chips, the fish was thin and the batter was soft the chips on the fish n chips were ok. Won’t be coming back for a long while again!!

Brilliant service from Eloise cannot fault her attention to all the customers and the other bar staff working today. The food from Jez & Terry was amazing as always but what keeps bringing us back is the friendly staff and nice atmosphere.

Very impressed with this Public House, good service, good food, would rec. our thanks to Kieran for looking after us, much appreciated. J & B Newton

Booked as a family of 14 and couldn’t have asked for better seating or service from the staff that night . Nothing was too much trouble and all meals came out together. The staff were very attentive throughout . The staff member who took the order , Primal , was particularly helpful , advising when asked and got everything in order for me . Thank you for making the family birthday celebrations a lovely occasion.

Fantastic experience. The waitress Di was brilliant and provided the best service we have ever experienced at this venue. A true asset to the Steam Turbine.

I really can’t fault this pub. The quality and quantity of food provided was exceptional for the price. The staff were really friendly and Mia who served us was very polite and couldn’t do enough. This must be one of the best Hungry Horse pubs I’ve been in. Thank you.

Great friendly service, good brunch and lovely clean toilets. Well done guys! My daughter is THE fussiest eater, but loves to have brunch here 🫶

Staff are always friendly and welcoming, food is good. We spend a lot of time here due to the relaxed atmosphere. They are always accommodating and will fit our family in last minute when possible. Can't fault Pet, Jez, Jason and the team.

Lovely service as ever especially from Ashleigh and Kieran. Great service also from Zoe. Really helpful and attentive.

What a fabulous reception we had ..20 of us ranging from 11mnths-76 yrs! Not the easiest if groups I am sure, but their welcome, accommodation of our weirdnesses and their prompt service were perfect.

Always a nice friendly pub. We meet up with old school friends as the Steam Turbine in central for all of us. Well priced food with some great offers. Look after by Petra always with a great sense of humour and welcoming. Highly recommend a visit if you are in the area.

Food was not verry nice at all we had full monty mix grill stake was over cooked same for the chicken... we also had the lamb keema stack it was bloody awful it was bland and tasted like spaghetti bolognese poppadoms where soft n floppy... we shall not be coming back as it was awful

Ordered the 8 oz rump steak medium/well and it was cooked beautifully. 15oz gammon was also and quite filling. Staff helpful.

4 of us had a mix up it had loads of flavour massive portions couldn’t finish it all will be back again great value for money

Staff not very welcoming didn’t care if we was there or not! we mentioned about the cutlery as they was brought out just before your meal at one time ! But obviously has changed as when we asked about them the member of staff just pointed and said over there! Another thing was we mentioned the table was ringing wet when it had been wiped and the floor was covered in peas crisps and napkins when said this to the member of staff that came around asking if everything was okay she just said I’ve only just started my shift today and I’m not the cleaner so for that experience we will not be going back this is not the first bad customer service in the steam turbines over a year ago we had a problem with the meal and rude service didn’t go back ! Thought we would give them the benefit of the doubt but no never again !

Thought i would pop in here one Sunday afternoon as i was in Rugby for the day. Located only a few minutes walk across from the Junction 21 retail park, it is worth a visit. Good atmosphere, a nice friendly family pub, not too big, but of size, with a outside play area, consisting of a slide etc, and outdoor seating area. This pub is also dog friendly - there is a 'doggie-keg' prior to the entrance door as you enter the establishment, where your pet can get a drink of water. Being part of the Hungry Horse chain, the food is reasonably priced, with deals throughout the week (see photos of the menu i have attached to this review). With good friendly service, this is a nice place to go if you have an hour or so to kill.....or even longer!

Great food and great atmosphere. Ashleigh is brilliant. Great going guys. Mac n chees and chicken wings with peri peri sauce.

As usual the food was served very quickly, piping hot and very enjoyable.. the staff are very welcoming and friendly.. value for your money thank you

I love this place me and my partner go here all time nice staff especially kieron he always has our drinks ready food is lovely atmosphere nice never have to wait long

Greated with a hugel smile by Eloise, excellent service by Petra and Jason. Food was delicious we all enjoyed our lunch. I would recommend this restaurant for the food, service and ambiance. Thank you

Di was brilliant- excellent customer service! Food was good value for money and great portions. We will be returning again soon as it is a local gem for value meals.

Me and my boyfriend came in for a breakfast, he had fried breakfast and I had boiled egg on toast. The egg was so runny, it melted in my mouth. The horseshoe was so tasty, very well presented and the lovely waiter was really friendly and his service was excellent.

Best place in Rugby for Breakie delish coffee and no snotty eggs always great service and value for money kind regards The Egg connoisseur!!

Fish and chips for two, fish nice but overcooked and the chips looked like they'd been lying around since lunchtime. When the lady came to take the plates she asked if everything was okay, I said the chips were well overcooked and she said 'sorry'. We should have complained when the lad brought the food but we didn't!

Visited for breakfast on Mothering Sunday. Lovely food fast service very friendly staff. Good value for money Decor looking tired

Visited early on Saturday night (9th) and was seated straight away. Chose our food and drinks then ordered at the bar. Transaction was quick and easy. The restaurant was clean, plenty of cutlery in the trays, and sauces on the shelves. Food was brought out in good time, was well presented, and hot. It was very tasty, certainly no complaints. We couldn’t eat it all and were given a box to take what we wanted home. Table was cleared quickly and we chose dessert. Ordered and served quickly. Really enjoyed the dining experience here. Will definitely be returning when we’re visiting Rugby again.

Best place in Rugby for breakfast really good service fantastic coffee friendly staff. Good value for money. Lovely relaxed atmosphere great for kids

Excellent food and service.James was particularly helpful in changing components of the meal at ordering.We are now regulars for lunch a couple of times a month.

Although the meal was ok, the day was completely ruined because I had booked a table and on arrival someone else was sitting there. I booked it especially because one of my friends was celebrating her 90th birthday. This has happened before and I am very angry about it. We were trialled around the pub and eventually given another table. Not a good experience.

Had a great meal. Food was fantastic, came very quickly to the table. We all enjoyed it. The girl that we had serving us. Ashleigh was very good. Very polite, very friendly Would recommend to other people 😊

This is a terrible place the staff are very unfriendly and the food is not much better sent stuff back because it was over cooked and because of that they banned us because they couldn’t take the criticism of the crap food they gave us terrible food and terrible staff. Take note.

Excellent fish and chips * 2, a pint of Abbott and a large coke for less than £20. Oh, and friendly helpful staff. Highly recommended

Went for a family meal; the service was very friendly and prompt. Most of the meals were good, however I chose the mixed grill and the steak was probably the worst piece of beef I have ever seen on a plate. Even using the steak knife, I was unable to cut through it due to the amount of grissel. I mentioned this to the waiter and even demonstrated how impossible it was to cut. I'm still unsure whether he was seriously or joking when he said 'there's two choices, I can either get you a sharper knife, or get you a new piece of steak '. I selected the replacement steak. The second steak wasn't much better, although I did manage to cut a few pieces off; I had asked for it cooked medium, I would describe it as severely well done and barely edible. The rest of the meals, including deserts were ok; will certainly be avoiding the steak on my next visit.

Great service waiter found us a table 9 within minutes thank you for your service and the hospitality was amazing 🤩 thank you for a lovely night

It is the best food I have had. I had the 12oz steak. It also has the best staff especially Kieran he is always polite and very friendly with me.

Another booming night, the food was fantastic, chips used to be a bit bland but must of changed suppliers as they were spot on tonight and last weekend

Excellent service, staff on top of their game plus excellent food. Plenty of choice, will go again shortly

Had a breakfast burrito, a regular breakfast and a giant one. We all enjoyed them. Jez the chef did a cracking job

Excellent value for money. Very tasty and well cooked and presented. Staff are always happy to help

Nice venue by the Avon (but sadly blocked by trees) with outside dining if you wish but at this time of year it’s best inside in the warm. Always a friendly welcome from staff who oddly never seem depressed. Kieran looked after us and never rushed us and always with a cheery smile and chat. As for the meal, good food, good value for money in a welcoming environment. Clearly we shall be going again.

Fantastic service and food. Thoroughly enjoyed our meal. Our waiter Keiran was exceptionally attentive and polite. Would definitely come again.

Fabulous and tasty breakfast, once again! Scrambled eggs so light and fluffy! Wonderful service and most certainly value for money. In all the times we have visited we've never had a bad meal. We'll done team!

Service is always amazing, the staff are great. Molly always goes out her way to make sure we're looked after, along with the rest of the staff who are always welcoming

Excellent friendly welcoming environment to have a lovely meal with family. Kids welcome and loved the outdoor area. Great food choices and suitable for our allergy kids. Staff so helpful and excellent management.

Friendly family restaurant. We visited on a busy Sunday evening and were seated quickly. Food was reasonably priced and served in quick time. Manager was very welcoming as were the bar staff. Would definitely recommend.

Delicious food , steak sizzler is always a winner always spot on , quick service and friendly staff will be back thank you

Great food, great atmosphere, friendly staff. Never had a bad meal here! Plenty of space so you don't feel cramped, and good outdoor space too.

Very disappointed to discover for the first time ever that the battered fish was not cod but something else Took the New York chicken as an alternative. This was very nice but lacked the appeal of the cod! Unfortunately the size of the chip /...

Staff where friendly and polite, service was good and food was good. This was a perfect stop off after a long hot day shopping.

Really nice pub with lots of outdoor seating, good beer, staff were friendly and attentive, Ethan on the bar is a credit to the team

I would say as an average cookie cutter hungry horse pub goes, the steam turbine is on the ascending curve of such things. You know what you are expecting to get with these chain pubs and as such theres not to much to surprise you....

Great place for a quiet drink and to unwind staff always friendly. Menu is massive and so are the meals

Great venue. Good food. Friendly staff. Definitely recommend. It was Horsesome. Would definitely go again if in the area

Amazing service ,, quick food that tasted really nice .. staff where really friendly and efficient .. for a busy pub I was very impressed by how quick the food came out

Always a pleasure going in there friendly and helpful staff the waitress who served us was very friendly and helpful her name was Ashleigh

Been coming here for 5 years now and find the menu and drinks choices to be great. Prices are also very reasonable. Look forward to coming again soon!

Don’t ever go here They can’t get the order right to save there lives and they can’t take criticism the GM sends his servers to do a job he should have done by telling customer not to come back here because we complained not once...

What a disappointing evening! For our Friends Daughters 16th Birthday, there was one Lady serving food, one Lady Bar Staff taking all the food orders and drinks orders and 3 men walking around with a few glasses most of the time! Having worked in Pubs...

Lovely food as usual thank you. Our server Geny went over and above board for us, very friendly and super professional thank you. Would definitely recommend this lovely place.

Perfect steak cooked to perfection. On a bed of peppers and mushrooms.wife hade sizzling chicken strips, again perfect. Compliments to the chef. Highly recommend.

Thanks to Molly and team for great customer service. Lovely food and quick service, despite it being busy.

Good menu good dessert and drinks but a poor atmosphere no smiles quite poor staff not helpful.Stood at bar waiting to order but no speed male guess manager was quite rude had salmon thought you got sauce but was a sprinkle of something only asked...

Booked for a family get together to mark our wedding anniversary and birthdays etc. 16 of us made very welcome and we had a most enjoyable evening. Staff were very helpful and accommodating to us 12 adults and four young people. Food and drinks of...

Came here for some dinner and a drink with my sister - I got the Mac and cheese and she got the lasagne. Hers came out looking lovely and golden, mine came out with water and anaemic!! Told the waitress Mia who took it straight...

I am a regular weekly visitor. My food is always fresh and of a great standard. Staff are helpful and cheerful. I usually have evening dinner but breakfasts are great too. Thanks Kieran and other staff (unsure of names)

Went for mother day breakfast, booked a table. Queued to get in and be seated, seemed very shorted staffed. The table was sticky and after choosing our breakfast ,went and queued to order: Was told that none of the breakfast menu on one page was...

The food and service were ok but oh my lord the toilets! The toilets both times I have been were like the toilets you used to see in nightclubs in the 1980s. Stunk of urine and the main toilet each time I went was filthy....

Staff great , food horrible, my 3yr old could do better. Our meals were cold & cooked 3 days ago . I was very disappointed, it used to be a great place with great food, sadly its no better than a kayby burger van

I love on a narrowboat and have eaten here over 30 times in the last few months. I can honestly say that the food is excellent and the staff very helpful. The pub is always clean and to be honest can't fault it. I wish...

Worst restaurant experience ever, we arrived at 8:20 knowing the kitchen closes at 9:00 at 8:25 we were asked to hurry up and order so the kitchen staff had time to prepare for a 2 person order, after ordering in a hurry I headed to...

I went for lunch with friends two of us ordered the cooked breakfast and the other hunters chicken the £8.00 deal on a Tuesday when our breakfast came out we had to send it back the bacon was like crisp you could break it in...

Usually love this place but last couple of visits it was poor. Went for breakfast and the coffee machine had been out of action for 3 weeks !! So haven’t been back for breakfast since. Went for lunch today, not impressed. Meal supposed to come...

Called in on Wednesday after shopping at Elliotts Field .We had the festive Burger best burger I have ever had ,many thanks to Molly for a great service and the wine was only £5 .Worth the drive from Warwick.

Having this pub right on my doorstep used to seem fantastic could just pop out for a meal with my partner or the family and the food WAS always half decent. So when it was time for my birthday meal I decided could have a...

Really tasty food loads to try some great deal service with a smile been a couple of times now and our waitress remember who we were and ask how we are doing lovely smile asked her name Louise Rawlings

I visited the Steam Turbine today and loved every minute. The pub was warm, clean and tidy. Was only going to have a drink as a group but decided to eat. Good decision. Our waitress Louise was amazing, accommodating, polite, smiling and made us feel...

Visited here today with my son and are fairly regular, however today the service wasn’t great we ordered via the app as we always do no issues there, but the servers who brought the cutlery and our drinks not one word was spoken! And the...

Been here many, many times and never had a bad experience. Good value food with great service. Very accommodating and helpful with everything. Gets very busy but even then no drama and no excessive waits. This is a pub doing pub food at very reasonable...

We have been here 2 or 3 times before and fully enjoyed the experience so had no problem in going there for food after shopping, it was busy we ordered the rump grizzler's to be told they had run out of them so we had...

Came for a family members birthday and ordered the mix grill, when my food came out the steak was over cooked and the chicken was cold and slimey. We had nobody check the table to ask if the meals were ok. And once I raised...

Long time waiting at bar for sevice No staff Rude Assistant manager molly looks at customers in disgust. I think she had an attitude problem how she speaks to customers and check you bill is right before you leave. Very bad service in general not...

I would like to say we went down for a meal tonight Thursday been going there for about 9 months now a couple of nights a week due to no kitchen . Would like to praise a lady called Gemma excellent customer service really welcoming...

Went in for food late afternoon, our server (Ashleigh) was extremely friendly and helpful. Food was spot on and really good value

Have been a few times but today was the last for now. Parking is available. Have always been able to get a table when we’ve been without a reservation but you can reserve. Have decent toilets. Atmosphere is fine and not seated too close to...

In a time when prices are going through the roof, it was a nice surprise to visit the Steam Turbine, Rugby. Not only did the menu offer great value across the board, our food order was on the table within 10 minutes, everything was fresh...

I have frequented a few times over the last few years. Always good value and service. Thanks to Emma and Mia for service above and beyond this evening. Thanks

Absolute amazing meal .. steak was awesome and the value of it all is very fair.. went shopping so to pop in here after was great .. top food with a nice pint 🍺

Without doubt the worst meal I have ever been served utterly atrocious I took some home in doggy bag and spaniels turned their nose up at it hideous

Greene King must be the worst in terms of overall service and customer satisfaction in the whole hospitality industry.Once again I had the misfortune to visit one of their brands,this time a Hungry Horse which I've always found poor in terms of quality of beer...

I've used the Steam Turbine many times since it opened a number of years ago and I've always been very satisfied. The location is great, very convenient and easy parking. The staff are very friendly and the service is good. However on my last few...

Eat regularly at the Steam Turbine for breakfast. Great food and service from all the staff.. Sophie & Amy were our waiting staff for the day. All remember what we like and make sure everything is ready. ⭐️⭐️⭐️⭐️⭐️.

We have been here many times to eat and it has never disappointed. Service is excellent, especially from our server Alix, always friendly and helpful. Food choice, quality and value is excellent. Consistent high quality is a rarity today but the Steam Turbine always delivers...

Booked easily on the website. Greeted on arrival by Faye, loved the colour of her hair. Lovely warm welcome and shown to nice table by a window. Ordered drinks and food with Kieran, who was also happy and efficient. Food came out fast with Chloe...

My child was having a melt down and Sophie saved the day, with a smile. Cannot thank her enough. She deserves a MASSIVE pay rise.

Such a lovely meal at the Steam Turbine. Couldn’t fault, everything came out hot, quickly and pretty much altogether. Staff super friendly would recommend☺️

Great staff and atmosphere, staff are very friendly to talk to, the service is great, absolutely love all the food that is on the menu

I would like to say all staff our friendly someone called keiron has a very good customer service, food and puddings tasted amazing quick fast service yo our tables

Start of the week, we visited family in Rugby. While we were down we decided to visit a local Greeneking pub, Steam Turbine was the first of choice because of it being a Hungry Horse and being great value for money. With it being half...

We were visiting here every week while our daughter was training locally. Most visits were fine, nothing of particular note good or bad. The final time we visited we were very disappointed. We always booked in advance and I even noted our preferred table number...

Well done to the staff and management for such a fantastic Christmas dinner. The food was outstanding and the staff worked very hard to ensure it was served efficiently. A great meal with great service, well done guys!