Based on 642 opinions finded in 2 websites
Opinions
On two separate occasions my order has been "cancelled" by the restaurant. With no legitimate reason and when I've tried to call, incessantly, they haven't answered. The order was made at a reasonable time i.e. 8.30/9.00 but still they have been unable to fulfil. Therefore leaving me having to find alternative food providers. When they deliver they're mediocre "pay for what you get" no complaints. But I for one will not order from thrm again.
Kim . 2017-06-16
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Goodness knows what happened to this place. Once a Leeds staple and quite unique, it's now bland, undercooked, has smaller portions and the pizzas that once set it apart are now as average as the rest. It's also considerably more expensive since being taken over. Our meal was also stone cold, which in itself was a first. Shame - we'll miss it.
Gareth . 2017-05-26
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I ordered the food at 22:17pm and The food was supposed to be delivered at 23:15pm on the 14/5/2017, but wasn't delivered until 23:45. When the driver arrived I explained that they was half an hour late and all I got was an excuse from him saying they was really busy. I said it wasn't except able but still charged me the £14 for the food and I said I shall not be ordering food from them again as I am annoyed with the appalling service.
Kat . 2017-05-15
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Food took over an hour to come, when it came order was wrong, had to ring twice when pizza ordered finally arrived over two hours after original order was placed it was stone cold - don't order from here
Katie . 2017-05-14
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Waited over an hour to receive wrong order
joanne . 2017-05-11
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I ordered the steak and chips with a pizza meal deal. Didn't receive steak and chips got four slices of a random flavoured pizza shoved into the box. The actual pizza I ordered was stone cold. Utterly abysmal
Joe . 2017-05-11
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A hour late flat cold not a again
Lee . 2017-05-09
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The delivery service was an absolute disgrace. The driver called me numerous times saying he was outside my accommodation when he was not. He then forgot to give me my drinks and just drove away. He then sent another delivery guy to deliver my drinks, he was in the wrong place and was asking me to walk to him. The food would have been a lot better if I'd have actually had the opportunity to eat it as soon as it was delivered, but unfortunately it was all cold and ruined the food. I will NEVER order from this restaurant again - DO NOT RECOMMEND.
Katie . 2017-05-08
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Food wasn't as good as normal, then the delivery driver rings me and says I'm outside !! Expected me to go out to the car for the takeaway.
katie . 2017-05-01
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Nastiest food ever, even the sesh didn't deem it edible, ordered a pizza elsewhere straight after it turned up. Save your dollas
wayne . 2017-05-01
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Annoying lovely last time now late and cold won't order again dosent deserves a star
James . 2017-04-22
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Good tasty food would order again
ahmed . 2017-04-14
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The pizza and fries were great, sadly chicken burgers are advertized as '100% breast' and that is simply not true, you get those pre made thin breaded things with mechanically reclaimed meat, it was disgusting if i am really honest. The chicken kebab also was very bad, it was not fresh but a chicken that had stewed with onions and was not fresh at all, it also came on a tiny pitta that was half a pitta as the onions had soaked the other side making it a mushy mess. I would be very careful about using this takeaway if i were you. 1 star as the chicken burger was my dinner and was left hungry, very disappointing meal.
Guy . 2017-03-29
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The food arrived 20 minutes later than the restaurant said it would, even after they added 10 minutes to the order, the food arrived luke warm, the burger was really overcooked and they forgot to add the sauce, the only upside is the price, it was cheap however it still cost way too much for the quality of the food, for what i paid i expect it to be edible at the least, i paid more than i would pay at a mcdonalds for what was nowhere near the quality. Definitely not ordering from here again.
Luis . 2017-02-22
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Food cold, not as good as i thought it would be
Mohammed . 2017-02-22
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Food cold, not as good as i thought it would be
Mohammed . 2017-02-21
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The food arrived 20 minutes later than the restaurant said it would, even after they added 10 minutes to the order, the food arrived luke warm, the burger was really overcooked and they forgot to add the sauce, the only upside is the price, it was cheap however it still cost way too much for the quality of the food, for what i paid i expect it to be edible at the least, i paid more than i would pay at a mcdonalds for what was nowhere near the quality. Definitely not ordering from here again.
Luis . 2017-02-21
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I am not happy with my order at all I received 6 pieces of chicken breast one piece cut into two I was so hungry looking forward to my meal. As a customer who orders 2/3 times a week I'm highly dissapointed I haven't even eaten the meat how can I get 6 breasts honestly. I love your chicken but this is quite unacceptable I would be happy to get an exchange
Bonita . 2017-02-15
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I am not happy with my order at all I received 6 pieces of chicken breast one piece cut into two I was so hungry looking forward to my meal. As a customer who orders 2/3 times a week I'm highly dissapointed I haven't even eaten the meat how can I get 6 breasts honestly. I love your chicken but this is quite unacceptable I would be happy to get an exchange
Bonita . 2017-02-14
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Not good delivery time was extremely late. Just waiting on the food.
Rozhan . 2017-02-14
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Really good food, never had a bad dish from here the steak is top quality, and there shakes are delicious 😋
Matthew . 2017-02-05
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Food was leng but took an 1.5 hours too arrive!
Christopher . 2017-02-04
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Best takeaway guys ever accidentally clicked collection but they went out of there way to deliver my food awesome !
Dan . 2017-01-30
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food good but took 1 hour 30 minutes to arrive!!!!!!
Burley . 2017-01-29
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Great for the price. Crispy fries, as opposed to soggy half baked anaemic chips. Nice burger bun, not soggy moulded together bread. All round nice food.
Kim . 2017-01-27
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Food was good the milkshake excellent & a good price... 'nuff said.
Gary . 2017-01-20
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Poor quality food and high prices
Noemi . 2017-01-19
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My bad review is because the donner meat was absolutely awful and smelled really bad, i was offended to be served to horrible food!
Chris . 2017-01-12
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The steak was lovely however the restaurant forgot the starters and when they arrived they were over done and this was half an hour after the mains were delivered. Not good service
Matt . 2017-01-08
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Pizza was delicious! Sweet sweet dough just beautiful! The chicken, on the other hand was horrendous! It appeared grey and way too fatty! Needs sorting out because this to me was a god damn bat! Not chicken, BAT! Please avoid the chicken at this place! Seriously guys
George . 2017-01-07
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Burgers okay , carrot cake I didn't like , smoothie great Delivery was very fast tho
Max . 2017-01-05
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Great food, delivery on time. would use again
Melanie . 2016-12-27
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Great food and delicious smoothies
Amber . 2016-12-19
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Food was great as always but the delivery was over an hour and half and 2 phone calls later.. Please sort this out Steakz!!
Jonathan . 2016-12-09
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Ordered a few things one of those was a chicken kebab, I'm not so sure that it was even chicken that was in it, didn't look or taste like chicken more like pork, it was disgusting not eaten of course won't be ordering from here again. This place wants testing to see if there selling the right meat as advertised, worst thing I've ever ordered from any takeaway
Lee . 2016-11-22
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Steak, chips & pizza is great with a chocolate milkshake
Jesse . 2016-11-18
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Amazing value, speedy and real tasty.... 10 cigars from me
Gary . 2016-11-18
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Absolutely vile, worst take away we've ever ordered. My chicken, steak and chips was literally swimming in mayo and chilli sauce and the donner wrap was soggy and disgusting. We called and complained and received the worst customer service, the guy on the phone denying the fact his food was shite so we demanded a refund and eventually got one. Do not order from here if you value your intestines.
Jess . 2016-10-29
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The food was absolutely vile!!! The salad on my chicken and rice was soggy and practically non existent. My friend ordered steak and chips and his chips were a strange brown colour, non of us finished our meal! To top it off, my puppy managed to get hold of a piece of the meat to which he later proceeded to vomit so I dread to think what it would do to my stomach!!!
Sophie . 2016-10-28
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Forgot two drinks, and delivery driver started arguing with. Me in the middle of the street.
Jordan . 2016-10-18
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Lovley food Normal i cant eat food that hot/spicy but the mixture is bang on here.. love it !!
Heather . 2016-10-18
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The donner meat not very njce its literally has no color and spicy chicken wrap was not really it had like a stir fry chicken inside. Basically I didn't eat the food and wasted my money
Neama . 2016-10-18
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Fast delivery service and good food. Will order from here again. To marks :-)
Gemma . 2016-10-12
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Good food but cold due to Slow delivery.
Lee . 2016-10-11
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Never fails, always really tasty and great service.
Dawn . 2016-09-30
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Orderd a xrta large kebab but when it arrived it was small and cold wont be ordering them again
Mark . 2016-09-29
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Southern fried chicken is definitely or if am not mistaken one of frozen food products
Kenneth . 2016-09-26
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Really rude delivery driver who gave attitude for no reason. Orders over £15 are supposed to get free pepsi/coke and we even stipulated in the comments if we could have a bottle and still didn't get it. Apparently, you have to pay £1 delivery in cash if you live over a certain distance but this wasn't made clear and the driver made out I was hiding money from him (we paid online). Not a big fan of the food although the jam roly poly was nice. Too bad the experience was bad cause the menu is extensive
Michelle . 2016-09-25
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Really nice food fajitas wrap are ace went to order more from there after but rejected my Order though even though they advertised they were open
Dale . 2016-09-25
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Pasta was not bad but steak was tough and cooked to much. Side order of mushrooms were the smallest portion I've ever seen. Literally 3 mushrooms chopped up. And the kebab starter was disappointing, not what I expected. Chips were good as home cooked, it was all hot and came quick.
Russell . 2016-09-13
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Chicken and rice is one of the best takeouts!!
Jonathan . 2016-09-08
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I used to love this place order loads of times but lately the food as been not very nice I don't think I will order from here again u have proper let your standards drop I'm not happy
Tammy . 2016-09-06
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Took ages to find a decent takeaway that does nice thick kebab meat and this place is off the scale nice and tasty huge portion only bad things i'd say about them is the delivery time and too much grease on the naan bread even dog wouldnt eat it lol apart from that would reccommend
Mark . 2016-08-26
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Best takeaway ever will be ordering again
Bethany . 2016-08-22
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Everything was lovely apart from the carrot cake was stale
Luke . 2016-08-16
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Ordered a Steak and Bolognese Rice. It consisted of 90% rice and 10% reheated pieces of meat which tasted like rubber. Also got a Chips and Cheese, chips were soggy and the cheese was only on a quarter of the chips. Shocking Food, don't know how this place is open
Hamzah . 2016-08-03
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Beautiful food and service best I've had and the milkshakes ante amazing
Tammy . 2016-08-01
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Amazing pasta as always, defo recommend.
Shahid . 2016-07-31
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Git charged a pound delivery on doorstep which I you never have before said was over 4 miles but is actually 3.5 miles . Not amused.
Katrina . 2016-07-30
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Beautiful food......as always!!!! Best place for mixed kebabs!
Vicky . 2016-07-28
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Always delicious, never had a problem
Vicky . 2016-07-20
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Fantastic food, gorgeous smoothies. you need to try the food here.
Stephen . 2016-07-07
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Best jacket potatoes I've ever had👍🏼👍🏼👍🏼👍🏼👍🏼
Agnieszka . 2016-07-07
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Love this take away amazing food on time every time best takeaway I've eaten from
Tammy . 2016-07-04
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Beautiful steak on chips. Every person who sees this review needs to try the steak on chips. Simply amazing. Good size portions too. This takeaway ensures a high level of customer service is consistently maintained.
Fezan . 2016-06-19
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First time ever ordered from here will most definitely but ordering again and 100% recommend food was spot on
Charlene . 2016-06-14
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Lovely food, wasn't that hot though when delivered but there was a problem with traffic that wasn't expected so understandable
Janice . 2016-06-12
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Beautiful steak on chips as always. Keep it up!!
Fezan . 2016-05-23
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Food was 17 minutes late and no pepsis were given.
Haroon . 2016-05-16
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Steak and chips with everything on is gorgeous ! My favourite takeaway ,since only finding it last week nearly ordered from here everyday since Love it
Kkiimm666 . 2016-04-28
MORE AT TripAdvisor
Put it straight in bin waste of time and money never again
Fahzan . 2016-04-24
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I Think its amazing i am telling everyone to use it!!
Rozhan . 2016-04-24
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Cannot complain. easily best place in Leeds for grilled chicken
Khuram . 2016-04-20
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Food was cold and delivery driver tried to charge more order was £12:30 tried to charge us £14:40 (
Denis . 2016-03-26
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just to much jalopenos and onions
Sajad . 2016-03-05
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brilliant food and my favourite local takeaway! The portions are smaller than most takeaways but the food quality is far higher than any other iv tried. not the first time iv used them and definitely wont be the last.
Luke . 2016-03-04
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Good food but always takes more than 1 hour.
Lee . 2016-03-03
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Food was cold because it arrived late
Toby . 2016-03-01
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Took an hour and a half to come No chicken in the chicken and steak rice
Becky . 2016-03-01
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Had a small problem with the order and they kindly sent out another. Love this place
Emma . 2016-02-15
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Love this place. Its just a shame food takes so long to arrive everytime
Dale . 2016-02-13
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Brought only half the order, and when we said we had wanted the food together they came and took back the first order and then didn't give us the food for another hour. After all this they also didn't give us all of our drinks! Ridiculous customer service!
Neah . 2016-02-08
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Overall decent experience, steak on chips was nice but the pizza let the meal down.
Fezan . 2016-02-01
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Hardly any meat on my super naan kebab Would not call it super at all. Very disappointed
Andrew . 2016-01-11
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lovely meal always enjoy and delievery man even said sorry for been a lil late with traffic will use again thanks and merry christmas :)
Aiden . 2015-12-14
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Delivery took 2 hours. One of my orders was wrong. Apart from that it was okay
Emily . 2015-11-19
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Got order wrong. Disappointing.
Joseph . 2015-11-13
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The entire meal was disgusting. I will never order from here again and I am highly disappointed as Im visiting my family in Leeds after a long time and decided to treat them. Sorry but the food is not what it was!
Nasima . 2015-10-23
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First time I have had a delivery from Steaks & Shakes.. usually go and collect it. Pizza wasn't cooked properly, it was DRY - no tomato puree. Disgusting, Don't waste your money.. especially at £15 minimum order!
Josh . 2015-10-21
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Ordered a chicken steak panina and it had lamb in it so it went straight in the bin as i cannot stand lamb
Annum . 2015-10-15
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Food was fine. Delivery driver had a serious attitude problem, took over an hour to get here then rang me saying he was new to the area and had no sat nav. Gave him directions anyway even though i think it is now a standard for delivery drivers to have a sat nav. When he turned up he demanded that we give him an additional pound because he had driven five miles to get to me, i refused because it wasnt my fault he had gone the wrong way. He went mental at this and begrudgingly gave me the food then sped off. Ate our meal, food was good but cold (again delivery driver not restaurant) and enjoyed the rest of our evening. That is until the delivery driver decided to start ringing my phone at quarter past midnight and woke us up?! Little bit scary, sorry to do this nd leave a bad review but his behaviour was unnaceptable.
Lucy . 2015-09-29
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Never ordering from here again. Waited nearly 2 hours for the food, when it arrived everything was stone cold, the pizza was like card board and to top it off they forgot the drinks I ordered, still waiting for these half an hour later. Not impressed at all!!
Cheryl . 2015-09-23
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The chicken wings are amazing. The kebab was nice. The lamb steak was a bit dry, not a lot going on.
Tara . 2015-09-21
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After waiting an hour for my food to be delivered, when it did eventually turn up it was a massive disappointment. The cheese panini had very little cheese in it, thinner than I would spread butter, the cheese pasta was a thin layer of pasta in a take away tub and a tiny bit of melted cheese on top. The cheese sandwich I ordered was practically an onion sandwich with a sprinkle of cheese. The veggie burger was disappointing also it had little to no salad in it with the burger been over cooked. Would not order from here again.
Laura . 2015-09-20
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always order from here and yet again the best ever! steak and chips is just the best!!
Samantha . 2015-09-16
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best ever love it love it love it
Samantha . 2015-09-11
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Esperamos para la comida para llevar para abrir ya que esperaba pollo y arroz.Pedimos poco después se abrió y me dijeron que no iba a ser 2 horas que esperar ya que acababa de abrir ? No está mal suficiente no discutir con eso ...De todos modos, vino, mientras que comer, miré mi novio sofá un pelo de su comida, aún dispuesta a comer. Luego, inmediatamente después de encontrar otro.para llevar el control de la situación con educación en el teléfono y amablemente nos compensó por parte de la comida.
Jessica H . 2015-09-10
MORE AT TripAdvisor
Fantastic as always only takeaway I go to love it
Wayne . 2015-08-28
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Amazing think I've shares in this place 👌🏼
Kelly . 2015-08-27
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Good food, would definitely order from here again.
Declan . 2015-08-26
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