Tortilla in Leeds

Ordenó una comida para llevar para la entrega, tomó el pedido tomó el pago luego 80 minutos después 5 minutos antes del tiempo de entrega garantizado el cancelado. Absoluta desgracia, no tocará este conjunto de idiotas asquerosos de nuevo. Manténgase claro que necesitan poner fuera del negocio

Me and my friend went today, the food has gone so down hill I’m not sure if it’s budget cuts or what but the portions have downsized compared to last year and tastes bland, this meal used to cost £7, you’d get 4 pieces, nachos, 2 dips, (and that was the small) Now I’ve just paid £8.25 for this.. not to mention the quality of produce is worse than before too.. do NOT recommend to anyone.

Went on wife's recommendation as she'd been before and had great experience.. She was really disappointed and so was I. Most things, that'll be £1 extra. Really? So what we paying for? Paltry portions, seemed like we were being scammed by server or restaurant - not sure which but certainly won't be visiting again. .

This place is amazing!! The best burrito I have ever had, me and my boyfriend love to go to this place. Always have it with frozen margaritas 😁

I liked the service the food and friendly staff, thanks to Nadeem👍🏼

Great food!! Staff were so friendly and professional, Roneta and Adham were especially sweet and accommodating!! Will definitely be ordering from here again

Fast service and delicious food!! Everyone is welcoming, kind and informative!

came for lunch and the staff were super helpful and friendly, burrito was 10/10

The staff are amazing and the food is even better, I’d reccomend for students or even if you just need a good amount of food for a bit less!

Bella was really helpful and patient with us, very friendly. Thank you for your help Bella.

I didn’t get his name but the server on the first station yesterday was very friendly and kind! Great service and food

Food was great, nice place to eat with friends and family! On top of this I would like to leave a great review for your food server Joshua, He was very friendly and smiley with the customers and I feel he represented Tortilla very well and set a good example of how to treat customers/staff in a work place. Thanks for the amazing meal!

Narissa was extremely friendly. Very quick service, helpful and professional. Thank-you!

Bloody love this place phenomenal stefan was a great guy!

Tasty food. I bought salad bowl it was good. They offer halal chicken. Iqbal guided me very well.

The food was lovely and the man who greeted us at the first station was very kind and ran us through everything. However my excitement for my tacos was splattered when I got to the second station and I was greeted with the rudest customer service I have ever received. The lady (if I remember right her name tag said something like Joola) snapped at me when I didn’t hear her ask me about having guac. Thinking this could have just been just an issue she had with me. I watched my friend to see if she received the same treatment. Which she did, and was just as taken aback. We were the only people in the queue at the time so lunch time rush was not an excuse. The other staff members, in my opinion, looked embarrassed. I have never left a bad review for anywhere. In fact I rarely leave reviews. But this encounter left me so shocked I can’t stop thinking about it and feel this really is something to be addressed. Despite the nice food, I will not be coming back if this is how a staff member is allowed to treat customers.

Max A-P is the perfect serviceman. Nothing short of fantastic service especially with a smile!

Loved the food, I was served by terrific workers max and kelce.

Amazing staff so friendly and the food is so amazing defo be back for more highly recommend. The manager roneta is so friendly and nice she's so amazing at her job.

Good service by staff and incharge Iqbal

It’s our first visit but Aysha is an amazing staff very polite and professional she made our day with her amazing customer experience and smile

Shocking, forgot about my order. Initially asked me to wait 10 minutes, waited. Then an abundance of Deliveroo Orders came in which were clearly prioritised. Then waited some more to be told, can I wait another 10 minutes because they forgot about my order. The manager seemed really flustered and didn't appear to be handling the orders too well. Won't be revisiting.

Delicious food and I just love this restaurant

Super delicious! Our food had a pleasant spiciness! Great menu with a large selection here you can find almost everything American Mexican cuisine has to offer - we love it! Great ambience is great with nice staff. The price is okay. Looking forward to next time.

Really unhappy staff and the food has gone downhill. used to eat here everyday years ago, wouldn’t touch again now.

Quality normal nothing impressive. Tacos thought would be more toasted ..came almost raw.

I love the food here. The burrito is one od the best foods I've had and the people are soo friendly. Would 100% recommend

Great food!! 🌯 Service has always been really quick for me, served today by Jules, Stefan and Sam and they were lovely, thank youuuu

Decent portion for a good price, the food was nice and the staff were very friendly.

Had this not long after a Boojum. Went for a burrito over a bowl. Loved the simple menu structure and the very helpful and cheery service from their employee Stefan. He must be a source of pride for the company. The burrito was class and filling. Exactly what I ordered and it was a thoroughly enjoyable treat.

A fantastic fast food place with great Mexican cuisine. The staff were super friendly and helpful, there is a great vibe here and a nice place to get some food and hang with friends.

Food is edible but seriously bland, if you know Mexican food, this is nothing alike lol. Ate in, cold tacos, cold burrito. The bao buns from the truck vendor are seriously garbage too.

Definitely the best food vendors in Trinity Kitchen (or at least my favourite). Excellent service and a great experience with awesome food! Thank you! :)

I occasionally get the vegetarian Too Good To Go. It's ok but would be very expensive at full price 😱.

Roneta AMAZING SERVICE THANK YOU SO MUCH Jules who was at checkout FANTASTIC THANK YOU

Roneta did a fantastic burito ... The place and the food was amazing 😁

Loved my tacos 🌮🌮🌮😍 Roneta served us professionally, she was friendly and attentive, definitely coming back🤩

Roneta served us, very kind welcoming and professional, food was great! Thank you

Lovely staff and lovely food , Roneta served us and recommend the best choices. Vegetarian friendly food.

I recently visited tortilla leeds and had a great dining experience! We ordered burritos, and the food was excellent—fresh, flavorful, and satisfying. Although we had to wait a bit longer than expected because the staff was quite busy, it was worth it. The portion sizes were generous, providing great value for the price. Overall, we enjoyed our meal and look forward to coming back soon. Highly recommended for anyone craving delicious Mexican cuisine!

Click and collect is perfect for my autistic daughter as we can get sat down away from the people. Food never disappoints and staff are quick and helpful

Burrito was honestly the best I have ever had. I'd especially recommend the pork was to die for! Absolutely Excellent Service! The lovely lady serving me helped me set myself up on the rewards scheme, which by the way is a great way to save money, and just was a very pleasant expeirence. I'd highly recommend!!!

Good burritos. The hot sauce wasn't disappointing lol.

I always love coming here and Jules who checked me out was so lovely

Quick and speedy service!! Jules and Grace were really lovely!!

Sam is very good, amazing service and food was great. Exceptional I will definitely be coming back, must try again and especially meet Sam again 😍😍

Great food, good people, good value!

I’ve been coming Tortilla for years tbh and it never disappoints, the food is always banging and the staff are always nice and inviting.

Great food and atmosphere. Very nice service. I will come back again

The staff were amazing and the food was to standard which is perfect as always, Roneta having a laugh is amazing! Thank you guys!

Great burrito & friendly staff. Brilliant atmosphere in Trinity Kitchen, clean & spacious & never struggled to find a seat.

Lovely place for a quick bite when no where is open before twelve. Burrito was lovely and our server was so nice !!

super nice attentive workers definitely recommend

service was great and well explained as we had never been here before, food was hot and great quality, will be back

Great! Friendly staff & fantastic food!

Best burrito place in leeds. Amazing service and thanks to Roneta I got a free meal!!

Nadeem sorted the burritos out just the way we asked, my friends first experience at Tortilla and he was blown away with how tasty the burritos were! He’s definitely coming back for more.

I come here every other week to get a burrito and not just because of their food quality but because of the friendly staff as well.

Tortilla delivered the goods. Large burrito was LARGE and stuffed full. Trinity Kitchen is also a super location with plenty of choice for all.

I went to have Nachos queso, but the lady with blond hair, she put very tiny bit of everything, it is not my first time going there, but when she see any black hair or non blonde white people she just put a very little . I used to be the regular customer there. And specially this staff never treat everyone the same. Please consider this

Very efficient and friendly staff. Really enjoyed the beef burrito.

Stevie served me and was super friendly, really chatty and a generally lovely person. I hope he has a great day :)

Food was ok, nothing special but nothing wrong with it. Service was good and reasonably quick for how busy it was. I like the atmosphere, the hustle and bustle of the place and a real mix of people.

Found this place while in Leeds for a gig. Chilled atmosphere, tasty food and excellent pricing. Just what we were looking for.

Great food and drinks options, reasonably priced and such friendly staff!

Had the pulled pork which was incredibly over seasoned, was like eating sea water, and tasted funky. 4 hours later said pork made a reappearance in the toilet bowl. Would not recommend.

Very nice staff and delicious food :)

Very friendly place amazing food

I dined in trinity kitchen tortilla and all the ingredients were fresh, hygiene was great and service was friendly! Will be coming back for sure

Great Customer Service, especially from a young man called Sameer I will definitely be coming back.

Too long waiting for delivery 🚚 orders between people actually waiting for food in person. Food used to be great but unfortunately now seems to be below average.

Me and my partner eat here weekly, the service is always fantastic, staff are polite and fast, the burritos are astonishingly good. Sometimes you will end up queuing for 10 minutes or so. But that is a testament to how good the food is. Definitely recommend for when you need food before a night out, a big lunch on a long Monday, or any excuse to fill your stomach.

Quick service and tasty food plus friendly staff! :)

Dom was so helpful and nice! Explained everything, so I could order my perfect burrito! 🥰🫶🏻

Wouldn’t recommend for delivery food was clock cold. Portion sizes were poor like dip arrived with half of the sauce inside, the burrito was very messy and will be hard to eat considering its leaked out and is soggy

We visited the food hall for the first time today (24th), walked around for a while, me the wife, kids etc. and decided that this was the place to eat. The food was plentiful, a bit on the bland side, but tasty enough. Unfortunately, the whole experience was spoiled by some staff members who clearly didn't want to be there. I don't know their names, but they were very off-hand. The whole process was far too rushed, not enough time to be talked through the various different bits and bats on offer to go with the wrap once it got past the point of putting in rice and meat etc. It just felt like she wanted to rush us through to the till and not one smile from her or enjoy your food etc. Once at the till, again not friendly at all. We tried to make some small talk, like you do, but the young fellow clearly wasn't interested in talking, more so to his colleague next to him. We really felt like saying something, but we're not the type of family to cause a scene, so I said to my wife, we'll just do a review instead and not come back.

I recently had the pleasure of trying the Naked Burrito at this Mexican eatery. It's a flavorful combination of tender beef and chicken, perfectly complemented by rice, beans, and a medley of fresh veggies. If you're looking to dive into Mexican cuisine, this dish is an excellent place to start, offering a delicious and satisfying introduction to the vibrant flavours of the region!

Delicious food! Good value for money. Had the large chicken burrito with a pineapple cider and it was delicious! Definitely recommend on trinity kitchen!

The food is amazing Roneta served me and she was super friendly and gave great customer service. Definitely will try this again

First time at tortilla and will be my last, waited a small life time to be served, scran was cold by the time I got back to my table, was disappointed overall with the quality of the burrito as it was just so soggy. Shame really as id heard good things.

All staff was lovely and food was perfect!

Lovely costumers service and delicious food!!!! I love it here!

Food was amazing, exceptional customer service especially this young lady called Roneta as she was very helpful and informative since this was my first time here. Would recommend coming back!

Lovely service, the team were super quick at making it too! Best burrito in Leeds!

love coming here the staff is always so nice and their burritos are massive 🫣

Ordered on Uber eats, the food was cold upon arrival. Although I know somewhat out of restaurants control when goes to the driver who he kept going the wrong way, changing routes and took ages driving as could see on the app. Then the main issue was with the food itself. Bland, tasteless and not enjoyable in the slightest. I couldn't even eat it because it tasted disgusting. The portion size of the bowl was tiny as well. This couldn’t be any further from Mexican food.

Vet busy sometimes. However the food is sooo good! I get beef tacos the best tacos ever! Make sure you joint there loyalty club! You get points and a free food for your birthday 10/10 staff 9/10

Delicious burritos and the chips and guacamole were spot on! Plus Dom was very helpful:) will definitely be coming back again!

10/10 Dominka gave great service, would visit again!

Dominika was so friendly. I didn’t know what I wanted at all at Tortilla and she helped me decide. I was overwhelmed with all of the options there but I got a beef burrito in the end and enjoyed it so much! Will definitely be returning 😊

I spent 8 years in Mexico and I know what Mexican food is. This has NOTHING to do with Mexican food. Dry tortillas falling apart, no chilli and only possible to eat with a fork. Mexicans eat tacos with their hands. A place to avoid.

Great food and the staff are all lovely and very friendly

If had a burrito bowl today and I just say it was all I needed and more. Fresh and delicious flavours. Nothing was too overpowering which I like. Great service too! Very happy with my visit today 100% recommend

Was a big fan and for years went for lunch and had excellent grub. Never a single complaint. I thought something was off when I went to Liverpool before Xmas and it was shockingly bad with hardly any meat, bones in it, poor cuts of meat. It used to be top quality chicken breast. I did a review for that thinking it was a one off and a rogue branch. Unfortunately my daughter, always a huge fan went to Leeds today. The chicken was scant, and grey. It was so disgusting she took a couple of bites and threw the rest away it was so horrible. Picture attached. The chain seems to be in a death spiral and neither me or any member of my family will be back. It was good while it lasted.

Great food and big portions. Friendly staff. Roneta was helpful choosing topings for my burrito

Super friendly staff especially the manager Roneta and great food

The food was great! one of the best tacos I’ve ever had. The staff were nice except the girl was in a hurry and unhelpful and kinda rude!

Very kind server. Hot food and always very good

Best burrito I’ve ever had!! Will defo be returning!! ❤️

One of my fav places and will always pick them unless trying a temporary food van