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4.0

Based on 825 opinions finded in 1 websites

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Nº 3004 in 7028 in City of London, Westminster

Nº 109 of 297 American in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..mustcookedfriedmeatpopcornbunchickenbaconwafflemaplecoolshrimponioncheesesyrup
Score
OpinionsNoteTripAdvisor8254.0

comment_iconOpinions

The service is the worst, but the good is 10 out of 10.. Its the only place I would deal with the bad servive... Sorry to hear you've closed for good, it makes me very very sad!

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Camper60835240339 . 2023-11-25

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The restaurant can be hard to locate and is very compact. It is brightly decored and has a busy vibe. The staff are friendly and youthful. Service can struggle a little during busy times. The prices of the food are above average, but typical for Central London dining. The food is pure comfort food and the crunch of the chicken delights the senses before the sweetness of the maple syrup. There are food challenges that are impossible for the average person. The overall experience is like an upmarket fast shop from the high street, but still enjoyable for that comfort food delight.

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Louis Cecile . 2023-07-07

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Fabulous service Justina was great friendly and helpful. Food was really good we just walked not knowing what to expect but very impressed. Great for vegetarians, loved my burger thanks you !

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Claire R . 2023-03-18

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The food was just epically amazing and in bulk quantity. I was shocked at the amount of found at a very reasonable price. The server Justina was amazing and so friendly. Loved the place and would recommend it for a nice and amazing meal.

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Haider Malik . 2023-03-03

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We ate last night at Stax, the food was heavenly, just the right amount of crunch for the crispy chicken coating, the chicken was perfectly tender inside and crispy fries. The staff were so lovely we thanked the kitchen staff for such a lovely meal - you can see them preparing the whole time they work hard to keep the many customers happy. With cocktails offers to boot you really can’t go wrong with a dinner here. Well done team!

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Jo W . 2023-02-26

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I visited today for my mams birthday and it was such a lovely visit. We got the smoky stack and the classic cheese burger and both were so delicious, juicy and the fries were perfectly cooked. Everything was amazing. We had pornstar martinis and the lovely Justina gave us another round of complimentary cocktails as it was my mams birthday, she really made our day! I would I highly recommend a visit to this place! Thank you again Justina :)

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carleyfox . 2023-02-21

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Can I say firstly the food was really nice! We both really enjoyed the burgers and fries we had but both were not fans of the service right from the get go. Starting with the good parts - We both got a double stack patty with pulled bbq chicken and all the trimmings which was absolutely delicious - other than the pulled chicken being cooler than the rest of the burger which was slightly odd) but other than that it was 4/5 on the food! The restaurant was trendy and a very nice vibe, being pregnant the seats were rather difficult to sit on (they’re metal stools without a back or padding on seat) and there wasn’t another option so after about 10 minutes I was a little uncomfortable but that’s not the restaurants fault - just something to note if you don’t like that seating. Service… we were sat down after booking a reservation and he said the menu is digital and to give him a shout when we wanted to order - we’re both used to digital menus in food courts so that wasn’t a shock to us. When we ordered there was no allergies asked about (again we don’t have any but it’s nice to be asked) when we got our food we were left alone the entire time without a check to see if it was ok? Once my husband was finished a young girl in a hoodie took away his plate while I was still eating (which is something I find quite unprofessional but the tables were on the smaller side so maybe that’s why) once I had finished she took away my plate and drinks and didn’t ask how it was, didn’t ask if we wanted anymore drinks, nor the bill… she said NOTHING to us. We sat there without a drink and no staff members to ask as they were all sat at the other end of the place, we got up to go and paid while the girl in the hoodie was just sat chatting. Personally based on the service alone I would not go back to this restaurant.

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Go05684268938 . 2023-01-18

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Although the food was tasty, the service was horrrible. We had to order a "valid meal" if we wanted drinks. They did not take away our dirty plates and were unfriendly. The food was alsp quite expensive

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Darth D . 2023-01-11

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Had a great lunch at Stax today with the family. Very friendly service and one of the best fried chicken burgers I think I’ve had. They were also very accommodating with my youngest’s allergies.

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LondonMiller . 2022-12-21

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Visited Stax with my partner and the service was amazing. Was greeting by a lovely guy (Krys) who quickly took our order. The cocktails were faultless, I had the apple cinnamon and it tasted just like Christmas! Thank you Veronika! The food looked exactly like the pictures and tasted so good! Definitely recommend this America diner!

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stephmC1086MF . 2022-11-27

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Visited for the first time and would go back again. We went with our young son (7) and it was busy so we were seated by the window seats but we’re moved to a table as soon as one became vacant. Servers were great we were served by 3 different servers, food came out and all of it was piping hot and tasted amazing, I definitely recommend the lemonade it was great.

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Anthony H . 2022-10-26

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Josiane served us and was really professional, food was worth it! Really happy with this place and I recommended it on a day out with friends.

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Pablo V . 2022-10-09

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From the moment you walk through the door the vibe and amazing customer service begins. We were served by Krys. Very polite and speedy. The food was good quality and brought out in good time. Would definitely visit again. Good pricing as well. We had 2 burgers and fries onion rings and a drink and it came to £35. 10/10

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Alexander P . 2022-10-09

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Craving for wings and burger, Food is great! Service is superb! The choice of music is wild! Eating while nodding my head to the beat of the music!

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edenb978 . 2022-09-04

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From the beginning i felt unwelcomed by 2 of the staff members who have really a bad attitude ! Literally i was waiting for 10 minutes just to take the order ! Although i told one of the staff that “i am ready to order” ! He was taking the order of the customers who came after us ! And then doing anything else except taking our order ! and instead of saying sorry, he was dealing with us with a rude behavior pushing us away .. So i left ! Not sure if they are raicist or not because we are muslims ! I understand the shortage of the staff, but the attitude is not acceptable at all ! Will never come back and don’t recommend it to anybody ! Find any burger restaurant other than this with dignity and welcomeness

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dr_mosa . 2022-09-04

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Wow! This place is amazing, food was piping hot and fresh and portions are huge. I’m very fussy about meat but this burger was so tasty and tender. We had classic burger and triple Stax and we really enjoyed the food. My son had kid’s...

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sahar_bandei . 2022-08-30

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The food was delicious and service amazing - the place to go for a heavy munching. Offers a varied menu apt to savour tastes of everyone

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FarihaK14 . 2022-08-22

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Great food and volley for money, very good service, a variety of dishes. To find a descent salad in London + shrimps or other meat is rare

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Damba A . 2022-08-02

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Fantastisk betjening! Virkelig venlig og nærværende tjenere med stort hjerte. Maden var dejlig! En nachos starter var nok for mig...

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355kristianp . 2022-07-20

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We stumbled upon this area and was very busy but managed to get seated at Stax diner,small quirky place,reasonably priced. We all had a burger and was not disappointed with a choice of fries too cocktails were lush. Staff were excellent very attention and friendly...

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701clairea . 2022-07-15

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The food and service was splendid, especially Sergio; He made us feel welcome and gave us great cocktails. Would definitely come again

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hamzaaJ35QY . 2022-07-15

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Per un pranzo veloce ma gustoso, salse buonissime e personale gentilissimo! La location merita una visita, per trovare posto bisogna...

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baroneli . 2022-07-03

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We were desperate to find somewhere Halal to eat as we had to make a swift exit out of ‘Soho Joes’ a few streets down (not so family friendly at that place). Therefore I wasn’t expecting much from this place as I already had my...

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M_InTheCity . 2022-06-04

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I went to Stax a few days ago with a couple of friends to enjoy a nixe lunch together. However, the experience was fully ruined after witnessing a young male waiter with buzz hair cut being blatantly rude, confrontational and behaving almost threatening towards my...

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farahsI4636OG . 2022-03-27

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We had booked a table. People were queuing outside so we went to the front as one would. We aren’t queue jumpers! The barman wouldn’t even hear my husband out and told him to get out. His behaviour was really rude and unnecessary. The other...

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Chopalina . 2022-03-27

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Great restaurants serve Halal burgers in London. I highly recommend this restaurant. Located in Soho, the place is nice and clean

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T3454WJmohammeda . 2022-02-24

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Stumbled across this place and decided to give it a go .Great atmosphere with very polite friendly staff . Fantastic burgers and fries . Very reasonable ( £23 ) bottle of wine as well

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694davide . 2022-02-06

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I used to work in the area and go every now and then. I have nothing but good memories so went there for my boy’s birthday treat. We ordered 5 things off the menu. Four arrived. Of those, three were very nice, but the shrimp...

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ant p . 2022-02-05

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The burgers are so juicy and full of flavour! The coconut milkshake was delicious! My husband had the combo box and the wings were cooked perfectly. Great vibe and such a great view sat at the window eating good food and watching the world go...

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Samara B . 2022-01-22

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Having a designated staff member for dealing with allergies is fabulous idea and making you feel confident as a diner. The food was amazing, so it was tasty

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386celesteg . 2021-12-31

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Was in London last Sunday with my family (wife and three teenage children), wandering around Carnaby Street looking for somewhere to eat. We popped into Kingly Court to take a look, went upstairs and found Stax. VERY warm and friendly welcome from the manager. First...

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A6775FDoliverb . 2021-12-17

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Five stars+ for music, service and cocktail deals. Food was only so-so, but great for soaking up the aforementioned drinks. It's a very small space, but I would squeeze in again.

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cjcregg . 2021-12-02

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Came here with friends all had something different, all agreed it was good value for money, very fresh food and friendly service. Will call again when next in the area, we’ll worth climbing the few stairs for. Well done stax.

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catherineaudsley . 2021-11-22

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Terrible food, the place is absolutely TINY, I could barely stretch my arms or my legs. The burger was plain and the cheese was unmelted. I wish I could give 0 starts, a huge waste of money. Please do not come here. Staff was friendly...

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Camiluwu_ . 2021-11-14

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Friendly staff, but terrible food and unmelted cheese. Burger was very plain and not worth the price at all. Would definitely not recommend

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JohnMisa123 . 2021-11-14

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Good food, good music, good drinks! The place is pretty small but cozy nonetheless. Also the place is halal!

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178agnea . 2021-11-06

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We just happened to rock up on a Friday afternoon and we were lucky to get a table. What a little gem! Service was very friendly and the food was great - recommend the waffles! They were so fresh and fluffy, with amazing crunchy chicken.

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CountessofCake . 2021-11-05

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Really lovely experience at Stax. Booked for 6 the night before for a lunch sitting. Definitely needed to book as all of Kingly Court was packed out. We had chicken burgers, the smoky joe burger, a salad and kids meals. All were excellent and good...

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R3642AIandrewf . 2021-10-27

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The staff really went out of their way to make my friend’s birthday special. We were treated to Prosecco on the house, and a candle in the top of the burger bun! Thank you for making it such a lovely occasion! The food is amazing...

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gracepH9555ZD . 2021-10-20

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Highly recommend this Bar. Chicken Wings are amazing and service was very quick. I would like to praise Chris he was really friendly, engaged well with our table and made us all feel welcome. I work in London a lot and would without doubt will...

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James C . 2021-10-11

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Excellent food. Great vibe. Karianne was the best waitress. Thank you very much and see you again soon. We were a big group and will be back.

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Relax10079794093 . 2021-09-27

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Lovely atmosphere. Attentive staff gorgeous food. All our party enjoyed our food. The staff were friendly and very helpful.

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marciet1962 . 2021-09-22

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With all the choice in London and not visiting often, we chanced upon Stax Diner. Well, we were certainly not disappointed!! The food was outstanding, the 2 for £8 Cocktails were exceptional value for London and Wow! they were good! (We tried a variety!) but...

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433vikkip . 2021-09-21

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5/5 let's just end it there. Has to be the shortest review I've ever written! Food - excellent Service - excellent Atmosphere - excellent Really really capped off a lovely day. The host and servers deserve a massive special mention (my apologies I forgot their...

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admani_mo . 2021-09-20

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Annabel was really attentive and an excellent server. A real credit to your store!! Happy days I was happy.

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faisalr635 . 2021-09-15

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Great food at a good price and services as amazing too! Also big man Chris was a legend and made our day xx

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mikeyboi420 . 2021-09-11

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We were served by Alex and Anabela they were lovely!!! Alex was super welcoming and fun, the food was amazing! Will definitely comeback 🥰

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B5763YGdanielal . 2021-09-10

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Great customer service. Had a great time with friends. Thanks to Annabel for constantly checking on us for food and other beverages. Amazing personality

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Viv2989 . 2021-09-09

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Great food and service from Annabelle, always on-time and nice. Main server on our table and been polite the whole evening

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fr516 . 2021-09-09

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Huge burger and good atmosphere, the music was bit on the loud side can’t have a conversation at times but all good.

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absview . 2021-09-08

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Karrianne was amazing!!! Star employee She gave us seats quickly and took our order and was very nice

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moneraa368 . 2021-09-08

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I would like to say thank you Karrianne for your great and friendly service. I really enjoyed the food because of you kindness.. looking forward to visiting Stax again

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rosepJ3050NC . 2021-09-08

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Popped into Kingly Court with my son for a quick dinner at Stax. Burgers were delicious and fantastic service from Alex, definitely worth a visit.

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L3889DZjoannac . 2021-09-07

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We came a couple of nights ago and annabel, our waitress, was absolutely amazing. She was so helpful and friendly and really went the extra mile to make our experience great. The food was fabulous and came quickly too! Overall a great place to come...

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Eilidh25 . 2021-09-03

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We visited for a pre theatre dinner and was met by Annabel, one of the best waitresses I’ve ever experienced. She talked us through the menu, gave suggestions and even showed us some dishes that had been prepared for a promotional. She then allowed us...

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HuntymcHunty . 2021-09-03

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I love this place, back to same old menu.love it ...also great staff that were helpful and knowledgeable.thank you Alexandra for your great service .. will be back again and again.

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Thomas C . 2021-08-25

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My partner and I came in for dinner last Sunday and had an absolutely fabulous time. The chicken burgers were delicious, the atmosphere was great and the staff were incredibly attentive and helpful, particularly Daniel who went above and beyond to make sure we had...

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KPS123450 . 2021-08-14

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Went to Stax for the first time, Staff were really friendly, very helpful. We were offered a secret off the menu cocktail, called The Karl, made by their very own Karl, Top 5 cocktails of all time. Definitely would have it again and again!

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288owenn . 2021-08-14

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Daughter wanted some fried chicken on a whim while we were in Soho, and Stax delivered! We were seated quickly, food was great, and service excellent. Alexandra was pleasant, and helped us with our speciall requests. Recommended!

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180milosp . 2021-08-09

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Nothing but love for this place. My brothers autistic and is a regular here. He’s always greeted by friendly staff, and Jorge was so accommodating. Would highly recommend their burgers and chicken waffles.

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sarahsZ830NW . 2021-08-07

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Very nice burgers and friendly staff. We were served by Alexandra and she was very helpful. Best burgers we’ve had in a while.

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M8788XQlukes . 2021-08-05

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We were served by Karrianne today who was very friendly and made us feel very welcome! The food was fab and we will definitely come again

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Jade H . 2021-07-30

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Wow…lovely food and atmosphere! Food is halal and they also have a veggie option. Fries are to die for!! Get large portions and good value for money

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jess B . 2021-07-30

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I do love a burger , and this was by far the best burger we have ever had ! We ordered the chicken inferno and kids meals. The portions are really big so be mindful if ordering starters!! The kids portions are insanely big! The...

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aakashah2021 . 2021-07-30

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Wow what a service. Alexandra was amazing. The food was good too but she made our experience on a top level. Mash’Allah

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pierret450 . 2021-07-29

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Perfect place for eating one of the best burgers in central London. The atmosphere is great, good prices and absolutely great great service. Thanks Alexandra for being so kind and helpful.

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gonzalorico . 2021-07-28

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Went with my 12 yo daughter this evening before seeing a show. Excellent service all round, food was good and reasonably priced and we were in and out in less than an hour which was just what we wanted. If you are with a young...

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B1929BNmichaelb . 2021-07-27

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Great service, socialising and kindness by Annabelle. Excellent food too. Would recommend too any one at any time 🙂

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dnd112 . 2021-07-24

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Great service from annabelle. First time coming to this restaurant and i would definately visit again.

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Deep4km23 . 2021-07-24

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Staff very friendly, HUGE tasty chicken burgers, great food! The location is amazing, just hidden away off regent street, pay a visit if you’re in the area!

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liame563 . 2021-07-24

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Great service from lovely employees, wonderful food and atmosphere. Would go again-definitely recommend!!

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364sienab . 2021-07-21

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Fantastic diner. Great welcome. Lovely food. Superb staff. Highly recommend a visit! Great place to stop off for either a quick snack or a full meal!!!

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V6712RQkevinw . 2021-07-20

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Had a great time at Stax. Great service from Annabelle very welcoming. Star employee should be awarded to her!

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Omar A . 2021-07-18

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Great service by Annabel, very friendly. Food was very good, service was top notch. Waitress needs a pay rise

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479riship . 2021-07-18

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Annabelle was a lovely server she took great care of us and was super friendly! A great place to eat!

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lucymQ2601US . 2021-07-17

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I really enjoyed the food especially the service from Annabelle, the food came pretty fast and also the drinks were tasty

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ikennao524 . 2021-07-17

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Amazing burgers and amazing service. A lovely girl took the order and a guy that looked like the manager made us feel really good inside. The Smokey Joe burger was delicious and the cajun fries the best complement. 10/10 quality/price and lovely service. Will be...

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arturod239 . 2021-07-13

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Stax blew our soxs off. Great service from Chris and the rest of the team. Great food for the soul. Love chicken love cocktails then get yourself here

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kane1276 . 2021-07-09

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Tried out Stax with two friends and we enjoyed the amazing burgers, wings and pornstar martinis! Amazing service from both annabel and karrine, so welcoming and lovely, will be coming back again.

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jadenA07 . 2021-06-23

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Today was my first visit to stax. The vegan burger was amazing an our host Annabelle was delightful. Lovely service and great food. This is why we eat out. 👍🏾

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ZacharyC30 . 2021-06-18

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Lovely vegan burgers and IPA. We were well looked after by Annabel. What a lovely waitress! Tasty food, we will be back!

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stephw802 . 2021-06-18

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Lovely food we had the classic chicken burger and cheesy fries with multiple drinks. Big shout out to Justine and Alex

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jevontaeh . 2021-06-09

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We stumbled across STAX & so glad we did! The service was really accommodating as we wanted to sit at a different table which wasn’t cleared at the time but it wasn’t an issue. The food was incredible, so so quick & tasted amazing! We...

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V1372DFemilye . 2021-06-05

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Best food I have had in a while, and the service was absolutely amazing by Justina who kept checking up on us and making sure everything was ok.

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oliverb530 . 2021-06-04

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Delicious food only made better by the fantastic service from Justina! Defo recommend going stax for some good food and service

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nas96r . 2021-06-04

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The first weekend back after the november lockdown and we hit oxford circus to grab some food and check out the festive lights!..after walking for an hour to find a restaurant and constantly being turned away only because all restaurants were fully booked due to...

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Shiren B . 2020-12-05

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The reason for the high score was the great service, the two gentlemen were bubbly and friendly and engaged with with us, suggesting different cocktails and drinks which we enjoyed. However the burger was very disappointing, the coating tasted under cooked yet the colour of...

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DeannG21 . 2020-11-05

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Brilliant food and service - definitely recommend! We were well looked after by Dan and Chris we look forward to visiting again soon

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Kausar11 . 2020-10-19

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Very cool vibe and great spot for a quick lunch. The loaded fries are unreal, wish I could have tried everything on the menu. Open kitchen a great added feature

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tonyallix1 . 2020-10-07

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Visited for dinner on 29th September, and was served by one of the best waiters - he was extremely friendly, helpful and attentive. We came specifically for the chicken waffle and were not disappointed at all! And the buffalo wings with blue cheese sauce were...

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95LE . 2020-10-05

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Burger was so good, staff was friendly and service was fast. I highly recommend this place. Will try chicken waffke next time.

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caglayanyavas . 2020-10-02

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Upon arriving at the restaurant greeted with a warm welcome. Letizia was our host for the evening and provided outstanding customer service and food was delivered hot with good timing.

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mohamuda834 . 2020-09-25

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I had the buffalo wings and stax burger which were delicious and super filling. The service was excellent as well, felt really cared for. Thanks Chris!

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kautherr . 2020-09-25

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The Buffalo wings were really good, not too spicy and great flavour. Letizia was so great! She was really sweet and prompt service.

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anisatasnim_ . 2020-09-23

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Enjoyed the food, drinks and had a great services which was provided by chris, the one with a nice beard.

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98azizh . 2020-09-21

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Daniel and Jorge as a great server help to come to eat out at the restaurant again. Quick food and tasty

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Tee_Geta . 2020-09-18

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Lovely big portions. Nice area and quite. We had good service from Justina. Would definitely recommended and would come again.

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georgiapO1675VN . 2020-09-16

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Good food and lovely staff especially a lady named justina.i reccomand everyone to try tue food here!

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SeymourButtss . 2020-09-13

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Served by Justina, wonderful experience & amazing food. We wanted the roy rogers which was off menu, but justina made some specially for the group!

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aliq516 . 2020-09-11

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Had the best food ever! Such great quality and amazing service from Justina! She changed a burger for us when we didn’t like the hot sauce inside which was really nice of her to do! Had such a good experience!!

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AnnaRoseBarnes . 2020-09-09

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