Based on 7.390 opinions finded in 4 websites
Based on 7.390 opinions finded in 4 websites
Nº 4545 in 7028 in City of London, Westminster
Nº 163 of 297 American in City of London, Westminster
Opinions
A little crowded. But good atmosphere and sometimes with live music.
JOSE MANUEL DIAZ HOYOS . 2024-10-19
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Delicious burger in this legendary market
Fabienne Armengaud . 2024-10-17
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Very Disappointing. Cheeseburger was not warm or hot at all! I've had the burger, twice, each time, a year apart, and both times the burgers were not hot or warm at all. Almost as if the patties were just left sitting on the side, already cooled. This is not the quality i expected from a big company such as Shake Shack, the quality in Hong Kong is much better, so i expected the same here. I have worked in FnB before, and know food quality is very important, especially maintaining good food quality and consistency throughout different branches. I am quite disappointed that this branch seems to not care about that. The person with the lobby duties was also very rude and could use some basic decency and etiquette lessons. Overall, would not go again. Visited Oct 15 2024 for reference.
Ishika Thapa . 2024-10-16
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Amount of ice in the drink is excessive . Its rude to fill less than half of the cup and charge almost £5..
C ALP . 2024-10-15
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Amazing burger, nice fries too. The big plus about this restaurant is the location. Covered in a small reserved area with artists playing below, on foot. Superb experience. The only thing I can criticize about shake shack is the lack of a children's menu; because it must be said that it’s still not cheap!
Maxime Dufour (Zazaros) . 2024-10-15
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Eating a Shake Shack burger in the UK... the meat and bread taste better than Burger King in Korea. The price is not right
박정희 . 2024-10-13
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What an absolute tourist trap! My boyfriend and I stopped here after a grueling 13-hour journey without having had lunch, so I admit it was a decision driven by hunger rather than logic. Given the outrageous prices, we expected burgers that looked like the ones in the ads or menus, but what we got were more like McDonald's sandwiches! We paid €43 for two burgers, two fries, and a bottle of water—absolutely ridiculous. I would not recommend this place. Save your money and look for a better option!
Ludovica Micheli . 2024-10-13
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This Shak Shak is located in Apelmarket. You order in a small room, pick up the order at a counter and eat the burgers in the hall. There are some tables. As is usual in London, you have to queue here if you want to sit.
Youtube - Thomas1980 . 2024-10-07
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The young lady at the reception on Sunday October 6th around 7:00 p.m. was welcoming. She advised me on the milkshake. The cookies & cream milkshake was excellent. I had the Shakmeister which was soft and good
GH Azonto . 2024-10-07
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Got a tiny hamburger, and the food was served cold. The hamburger and shake were tasty, but I felt mislead by the food's size considering the price
dingross . 2024-10-07
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OK burger and fries. It was quite busy and staff was not really communicative. Atmosphere could be improved.
Stefan ter Bekke . 2024-10-06
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The burgers are very good, and so are the fries and lemonade. The cost is a little high in relation to the portions
Lorenzo . 2024-10-06
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Nice place in Covent Garden, excessive prices and very small food sizes. The place is very nice but it is small and the seats are very limited inside, and they are all outside. But the sandwiches are very, very good.
Vincenzo Tedesco (VT) . 2024-10-01
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Nice food. Great service love the cheese and bacon.
Louis MOREAU . 2024-09-30
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Good fries and Burger, but the burger is very small. It looked like a cheeseburger from McDonald's but for 10£. Too expensive in my opinion.
Bernhard Maier . 2024-09-30
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Lovely ShackMeister beef burger and fries and fresh lemonade.
Chloe Hudson . 2024-09-28
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the food was nasty and the burger was raw and tasteless and very dry. the fries were not good either.
Hafzah Naseer . 2024-09-19
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Poorly presented and badly packaged food resulting in squashed, disappointingly unexciting (expensive) food.
Ian Kingston . 2024-09-19
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the food was nasty and the burger was raw and tasteless and very dry. the fries were not good either.
Hafzah Naseer . 2024-09-19
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Poorly presented and badly packaged food resulting in squashed, disappointingly unexciting (expensive) food.
Ian Kingston . 2024-09-19
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You can enjoy delicious burgers in a restaurant with a pleasant terrace. My favorite is the Smoke Shack with customized lettuce. The food comes out quickly, except on Saturdays and Sundays during lunch time, so we recommend it!
GYOUZA DAISUKI . 2024-09-18
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We had coffee and a cake very nice staff friendly coffee very reasonable
Elizabeth Gledhill . 2024-09-17
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It’s ok, prices need to be reviewed for the quality
Najwan Abu Shawareb . 2024-09-16
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It's a rip-off to pay so much for the products we got, are you crazy? The worst experience in London, switch to something nicer.
Morgan Gambetta TV . 2024-09-11
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Very expensive for what it is and for the size of the burger. The cheddar fries looked very appetizing but ultimately not extraordinary. On the other hand, being spied on and getting off the terrace without having finished the last bite is beyond the limit. We weren't the only ones surprised.
Manon C . 2024-09-06
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I’ve got to admit it, it’s the best burger that I have ever tasted! The crinkly chips are incredible and super crispy, the burger meat is (in my opinion) unmatched!
ColonelOlrik59 . 2024-05-31
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A big difference from mcdonald’s or burger king for sure. Burgers are more fresh. More drink options like root beer, beer and wine. Better ambience and service
bcheong . 2024-05-27
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Beautiful even though it was raining loads of entertainment We enjoyed much ... Thank you ...
Haide Bosson . 2024-05-14
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A good hamburger chain, the Covent Garden branch is bad! We got a hamburger without vegetables, squished with a tasteless bun. Do not recommend eating here.
צבי פוקס . 2024-05-14
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Best Fast Food in town! Ideal for a quick break while visiting the city.
Michele . 2024-05-13
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Always an insanely long queue, and no queue management/only two people working. Don’t go in here if you’re in a rush!
Georgia Jackson . 2024-05-11
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Mold in my glass of lemonade, I was shocked we spoke to the employees who refunded the glass and served a larger new one but this is not normal to find mold in lemonade sticking to the glass inside the glass I hope I don't get sick.. I was expecting at least a refund for the meal but not just the drink Shock and disappointed
Anais Roque-Vidal . 2024-05-10
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La localisation de restaurant est parfaite mais beaucoup trop cher pour cette qualité. Repas effectué en famille avec des enfants
Margot P . 2024-05-07
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We have been to one in florida mall orlando last summer live it and it was just as we remembered all good great setting in covent garden
Craig Manderson . 2024-05-05
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Your children will love the bugers and shakes if your looking for an unhealthy cheat day. Oreo milkshake amazing! Bit pricey and the eating area outside, It was chilly outside with no heaters but the quality burgers helped warm us up!
Crafty Wizards Pre-School . 2024-05-05
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Delicious burgers but the size is a little small
Marta Moreno . 2024-05-04
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I love Shake Shack, head and shoulders above the rest. Fries and shakes out of this world, and trust me I've had a few.
Anna England . 2024-04-24
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A very good burger! Portion is just right, great fries.
Omar Khalifeh . 2024-04-24
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Expensive for the food you get. I received the smallest chicken burger I've ever eaten, which costs around £10, the chicken fillet was so small it filled only half the bun! Fries are separate at a touch under £5 and £2.75 for water. Well overpriced for the food that you get!!!!
RIZ HTC . 2024-04-20
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Situé dans une rue animée du centre-ville. On nous avait dit que les burgers étaient top. Nous n’avons absolument rien trouvé d’incroyable à ces burgers. De plus c’est cher et nous n’avons pas pu nous asseoir
Lillybohemia72 . 2024-04-19
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The food is very tasty, a clean and tidy place with toilets on site, the sales staff are nice and professional. The hamburger portions are small,Very expensive for fast food.
Alon Bezem . 2024-04-18
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Good place to "hang around" The food taste is good but the portion served is simply too small . So in short it's a pretty expensive fast food. Environment is good though for this one located the Covent Garden
Low Th . 2024-04-16
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Frozen custard is better than ice cream!. Rest of food was good too but the frozen custard was the star.
Julie Dowling . 2024-04-15
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Nice cosy setting, the size of the chickens burger was a bit small!
Arshad Mirza . 2024-04-15
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Vegetarian burgers were delicious
Shobhangee Purohit . 2024-04-14
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Too salty and expensive for not much
Giselle “Gigi” . 2024-04-12
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Burger was tasty but overpriced with not much in terms of customisation options. Burger bun was tiny Chips very bland and lemon tea was just that! Not the crappy worded fizzy lemon and tea. I get more choices on how I want my burger at 5 guys and flavour. This place was limited on options and pricey in comparison
Hi there! . 2024-04-10
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Expensive, 25€ for 2 fries and One cheeseburger.
Fee Franc . 2024-04-10
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Very busy location many food choices of eateries it’s not a stand alone location . You order in the front entrance than go around back to pick up your food . There are cashiers to the right and to the left a kiosk to order yourself . Don’t wait on one line if you speak English go to a cashier . There were so many people waiting for the kiosk so I saw the cashier line was empty order placed right away . Seating in the front and back .
Michele Rookwood . 2024-04-06
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The shack burger is amazing, but a little pricey, but considering the area is reasonable, staff on the till was very patient and polite despite the amount of people that took ages to order. Great experience 👍👍
ROMMEL Gamarra . 2024-04-03
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Definitely their busiest branch in london, wow!! but their quality remains consistent, the person on till was really kind and patient as we were a big group order, overall great experience as always.
dgn . 2024-04-03
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Great burgers, amazing atmosphere, ordering is quite confusing since they are split in 2 locals. However, front of house was very patient when placing our orders and asking for directions 10/10!
Diego Giraldo . 2024-04-03
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Shack burger is to die omg. Our first time in london and what an experience!! the girl on tills was very patient due our little knowledge on english and took us a while what to decide to order but we did not went wrong with the recommendations. definitely visiting again!!
Fam . 2024-04-03
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Excellent solution for eating in Covent Garden without too many pretensions: the sandwiches are good, above average compared to fast food, but also quite expensive. The service is fast and efficient, the setting of Covent Market is absolutely evocative.
Cristiano Bergamin . 2024-04-02
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There was a crowd when we visited. I like that the menu has information on calories. My burger of honey glazed chicken was delicious.
Mei Yong . 2024-03-28
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Very good burgers but at a fairly high price… immersion in the heart of Covent Garden! Very fast and unique service
Jibril . 2024-03-25
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Quite disappointing. Had Shake Shack at Leicester Square and other places but this one tasted differently, very oily and strange taste.
Konstantinos Moustidis . 2024-03-24
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Lovely fast food burger and shake place in the market. Very easy to order and collect the food. Lots of sitting outside. My chicken burger was okay. Crinkle cut cheesy chips were tasty but both of them felt cold! My friend had a mushroom burger which was delicious. They have downstairs toilet so you don’t need to pay £1.50 for the toilets in Covent garden market.
K Mistry . 2024-03-23
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In my opinion ! The best Burger fast food chain 🍔 🥰 The service is weird. You order from one place and to collect the order you have to go out to another place.
Paulinette . 2024-03-23
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Many years of waiting only to be disappointed 😥 I may have set the bar too high, it's not bad but nothing extraordinary, the fries were almost cold, a Five-guys is better! That was my opinion and we don't all have the same opinions.
lebosspins . 2024-03-19
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It is extravagant to pay 11 pounds for just a burger. Come on, it is a fast food....in UK you have some serious issues with the prices.
P Kavallaris . 2024-03-19
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The absolute Covent Garden Cafe!
MGC_ YT . 2024-03-18
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Chips were stone cold and the burger was not value for money at all
Cornelia Oberhoffer . 2024-03-18
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The long awaited visit to Shake Shack. Given there aren’t any on this side of the world I was very excited to try it (seemingly so were a lot of people given the huge line to both order and collect) and maybe the anticipation was too high but I have to say it really wasn’t anything to write home about. A good burger to be sure but nothing life changing and certainly pricey for what it was
Foodie Files Melbourne . 2024-03-14
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The shack burger is really valid as well as the 🍟
Slyverr . 2024-03-12
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Food was cold. Otherwise quite okay
Vivian . 2024-03-12
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Good first experience in this good fast food. The staff was so attentive and kind The burgers and fries are delicious! Thank you so much
Chloé . 2024-03-11
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First time we tried the food at this fast-food place and although it seemed a bit expensive, we really liked it. Especially the burger, if we compare it to any McDonald or Burger King.
Asesoria Fuerteventura Dom . 2024-03-10
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Très cher, mais vraiment très très cher. Plus de 10 livres pour un pauvre petit burger (verre bon mais TRÈS petit). Pas de menus disponibles. Serveurs peu sympathiques. Les burgers étaient bons mais trop petits
Manon L . 2024-03-10
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Over hyped over priced over crowded burger wasn't worth the que. Should have ate at 5 guys
Joe Abboud . 2024-03-10
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Really not great, it starts off badly with an incomplete order, then ridiculously small burgers, hot dogs without toppings and even worse without sauce for a very high price, no room inside and a terrace that is too small and unheated
Dimitri Deneuve . 2024-03-09
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Everything was terrible, they charged us double and on top of that the order was not recorded and we spent more than 50 minutes waiting for some hamburgers. Terrible service
Silvia Del Cerro . 2024-03-09
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The food came very quickly and nice staff. Food was fine, just what you expect at a fast food restaurant.
Fleur . 2024-03-09
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Good but could have been better
mohammed al.othman . 2024-03-09
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Very bad customer service when I was here. I don't recommend.
Rauf Delam . 2024-03-08
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Couldn’t help myself to go to shake shack while on my trip to London & really liked this location. Wish it had more space to sit, heaters in the outside area weren’t working, but other than that it was nice. Make sure you secure a table before ordering! lol
Polly Mercado . 2024-03-08
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The restaurant in Covent Garden Good chicken burger meal Only order chicken burgers because they are only halal
ghadeer almadani . 2024-03-04
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Classic fast food that you find everywhere in London, 2 cheeseburgers and 6 chicken bites + 3 portions of chips and 2 cokes £46, same price elsewhere you eat much better
Riccardo Maria Grimaldi . 2024-03-02
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Decent food, not excellent, normal service given that I collect it personally at the counter
maria filippa di dio . 2024-03-02
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Nice place for lunch Very good burgers Fries with cheedar sauce, so nothing to do with France
Laurie G . 2024-03-02
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I visited with 2 teenagers & we wanted quick but tasty food. Saw lots of customers in the open seating area & their food looked good so we thought we’d give it a shot. We all had different burgers & they were delicious. Also tried the cheese fries, very nice but maybe a bit too much cheese, milkshakes were really good. Yes it was pricey for burgers, but honestly in London I didn’t think it was out of kilter compared to many other places. I wish you had a restaurant in the West Midlands as we would definitely return.
holymoly123 . 2024-03-02
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The order was chicken because it is halal, the service was excellent, the taste was good, and the sessions were beautiful The order was chicken because it was halal, service was excellent, the taste was good, and the vibes were beautiful
EFSA . 2024-03-02
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Service was quick. You can use one of their ordering screens, and you then allocate a buzzer to your order, pick it up, and wait for it to buzz. You then go to the service hatch next door. Food was nothing special, but hit the spot for a stop gap before our main meal later. No real interaction with staff, but when being handed your order, it could have shown a bit more interest instead of just pushing our food at us.
MR D . 2024-03-01
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Thanks for helping me taking back something I left there!
Siaowan Yang . 2024-03-01
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Horrible! Was served cold crispy chicken bites which was poor quantity, too salty but of course so overpriced. Why can’t London do decently priced hot food?!?!?!?
Hanisha Lalwani . 2024-02-29
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the food was good, same as every other shake shack. quite limited seating at peak times so be prepared to wait! great though! will be back
Erin . 2024-02-29
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Amazing chicken burger. Yes it is more expensive than elsewhere but it is unique and you won't eat another one like it except at shake shack.
caro caro . 2024-02-27
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Good but limited inside seating
Lorraine Ellis . 2024-02-23
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Decent burger flavour and good portion, not really a "burger person", but hits the spot however lots of other good options out there nowadays. Reliable choice if you need that burger "hit"
Dan Ghaney . 2024-02-21
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Great, the best franchise burgers.
Jaime Vives . 2024-02-21
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all is good..... Food.....Hospitality..... Atmosphere...... The name Look is just Best
Saiful Alam . 2024-02-19
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Natürlich gibt’s bei Shake Shack den besten Fast Food Burger, auch die Pommes sind richtig lecker. Nur der Preis ist echt heftig aber es lohnt sich besonders wenn man es noch nicht probiert hat.
Julian Lange . 2024-02-18
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Prezzi esagerati per dei panini minuscoli. Servizio disorganizzato e carenza di posti a sedere che per di più non sono controllati. Siamo finiti a mangiare in un gradino per terra, mentre persone che non avevano acquistato da loro erano comodamente seduti nei tavolini.
Chiara D . 2024-02-18
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Essenzialmente un fast food dentro a Covent Garden. Il cibo è buono per essere un fast food, ma molto costoso per essere un fast food. Bello l'ambiente circostante.
Stefano Napoli . 2024-02-18
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Bons hambúrgueres. Experimentei também o Shake de pistácios que adorei. Das melhores opções para comer por valores aceitáveis.
arnaldoo67 . 2024-02-17
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Saiful was very polite and helped us with everything
Larissa Arruda . 2024-02-16
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Le resto se trouve dans un quartier animé, le burger est assez bon
Rachel Ramdine . 2024-02-16
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Saiful, thank you very much for very good service 🙌
askhat adkhamov . 2024-02-16
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Good but insanely expensive for what it is
Benjamin Taub . 2024-02-15
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Fabulous service, really tasty burgers and super speedy too! Definitely a great place to stop a d refuel. They're even licensed 😜
Pru S . 2024-02-13
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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There was no food, or 1 star. Nice little pub. no music, very quiet, we enjoyed these moments, 2 visits. Good beer.
727 Opinions
Our server was lovely but the overall experience was very bad. They hadn't turned the taps on in the bathroom so I couldn't wash my hands and had to find someone to activate them. The front doors were left wide open so the entire restaurant was freezing. Our nachos came out ice cold and I had to send my mac and cheese back as it tasted terrible. I don't normally do that or write bad reviews but this was an exception.
1429 Opinions
Stayed at the Marriott, Gillrays is the in house restaurant. Went downstairs and they said an hour wait 😳 so I used Open table and reserved in 30 min 🤔 sat at the bar during our wait and the restaurant was half empty. Got seated and had a great waiter Sarthak, he was very attentive. The food was amazing! Restaurant was never full. Same people there the whole night. Thank you Open table!
2096 Opinions
We had a brilliant time, delicious wine, lovely service. Had the best evening in London tonight. The food was autentic and delicious.