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3.5

Based on 41 opinions finded in 1 websites

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Nº 1281 in 1625 in Cardiff

Nº 213 of 255 Other cuisines in Cardiff

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteTripAdvisor413.5

comment_iconOpinions

Go every time I visit Cardiff. Resent being charged for take away cup when eating in. Appears every customer was given environmentally damaging take away packaging, to save on washing up. I resent being expected, toeat out of a bag. Give take away packaging, to those that ask for take away.

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Jango1969 . 2023-11-04

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I entered the shop to use the toilet and was unable to as they all had keypads locking the doors. I went to leave the toilets and held the door open for a member of staff who completely blanked me without saying thank you. Customer service costs nothing.

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Jack D . 2022-09-15

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I was today in Starbucks . She served me . Very rude. She forgot to do one shot my coffee. And al the time sed you didn’t tell me . Very bad way. I think they should do something about her behavior. If she doesn’t like it her job . Just find a job or do your job better. I wouldn’t go anymore. Bad for shop as well . She’s behavior is disgusting.

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Parisa P . 2022-08-24

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A typical Starbucks in terms of menu and prices, which is what you expect. Staff can vary but are generally very chatty and friendly, as well as giving the fast service you want.

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John M . 2022-04-28

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Elliot was kind and funny, running on very little sleep having closed the bar I work in last night and back in to open this morning, I didn't think I was in the mood for small talk but elliot was pleasant and cheery helping turn a negative morning into a very positive one

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rhirhi . 2022-04-10

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The barista Sara has the worst customer service skills I have ever witnessed. I have recently been coming in a lot more frequently and she is always miserable, rude to the customers and I’ve never seen a smile on her face. Today on Wednesday 6th April at 8:00am she made me feel incredibly uncomfortable and I will not be coming back if I see her working. However , I would like to say- Elliot who was working this morning was extremely lovely.

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J7170OXannam . 2022-04-06

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We don't have a Starbucks near me so it is always a treat to visit. However, on this occasion, I wish we hadn't bothered. The lattes were OK, but the cafe itself was dirty and unattractive, and the toilet was barracaded off with chairs and highchairs. Wouldn't visit again.

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Northwind1 . 2021-08-12

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Popped in for a nice mug of English breakfast tea. My daughter had a choc au pain with an orange juice which she enjoyed. We used the toilet which required a code to get into.

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SixtyOne . 2020-03-15

MORE AT TripAdvisor

Nice coffee and staff. Coped well when an accident resulted in food being covered in coffee. Clean and did a nice breakfast on a busy international day.

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Jango1969 . 2019-08-18

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I call in here about five for a late afternoon tea. I am very happy with my caramel slice and cappuccino with lots of froth, but I have two negative remarks. A very thin wooden stirrer may be good for the environment, but is pretty useless coping with extra froth! Also I think it is a very bad look when you have to sit at a table with uncleared dirty dishes. I am pleased about the long opening hours.

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Paul S . 2019-05-16

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Love the coffee. The staff work quickly and efficiently. Highly recomended. Go there as often as i can

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NealS90p . 2019-03-27

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Opens early so dropped in for a coffee before the shops opened. Good coffee and reasonable surroundings. Code for toilets which you need to ask for.

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Nicnac31 . 2019-02-03

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Nice place that opens early right in the middle of town at the Brewery Quarter. The espresso drink was very strong and acid and did not quite like it but all others were good. Croissants were excellent with strawberry jam!

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Clevlander . 2018-12-30

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I don't believe huge franchises should be on here like Starbucks, Subway and the like because what is there to say if you have been in one you have been in them all. I have been in them from York to New York, Manchester to Madrid, and they are all the same. They should just have one review page and maybe sub divided by areas. Yes they make good coffee, and that's it! you know instantly you are in one as they are all the same. And I find Starbuck's expensive for what is basically a cup of coffee.

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Steve T . 2018-07-27

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Visiting Cardiff for the day and as usual great drinks with fast friendly service. Most of the staff always seem to be happy and enjoying their work.

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Andi C . 2018-06-22

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Fuimos a desayunar en nuestra primera mañana. El personal fue amable y eficiente, hubo un flujo constante de clientes y se surtió toda la gama habitual de productos. Sin embargo, en un área donde hay muchas buenas cafeterías, esta podría ser un poco TLC.

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bsandrs . 2018-03-08

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Popped in and met our daughter for a coffee before visiting the nearby escape rooms. Fast service with a smile and great coffee especially the Cortardo. And a treat was the Xmas brownie. Will I return "Oh yes"

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ANDICHARGE . 2017-11-30

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Went here 3 times during my trip as it was next door to where I was working. Shortest wait 15 minutes. Longest queue 8 people. Seriously it is soooo slow its not worth the bother.

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965JohnB . 2017-10-06

MORE AT TripAdvisor

Really nice staff, quick service and lovely location. The prices were a bit too high in my opinion. Will definetly go there again!

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Pia144 . 2017-08-30

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Was in is Starbucks last week and was shocked at just how filthy it was. Mess both tables and chair. Not particularly busy but no one cleaning up.... shocking

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phil G . 2017-07-31

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I wanted an iced tea and could not find it anywhere. When I saw Starbucks I was so happy. They had it and were super nice. I was very grateful that Starbucks was around on a hot day.

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MadDogTraveler . 2017-07-10

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Usual starbucks quality, but staff really helpful, great window seat to watch the world go by. Enjoyed a large latte and a toasted fruit bun.

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smiler1956 . 2017-03-26

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Go there early morning before I get my train Always greeted with a friendly welcome Great staff who always seem to make time to smile and chat to customers Quick service and great coffee Best Starbucks in Cardiff

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jacy60 . 2017-02-11

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Great staff but seating area and tables were in need of a clean. Average coffee, not strong enough for me but that's my personal choice.

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724naomir . 2017-02-03

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i always go to Starbucks whenever i shop in st Davids centre in cardiff. nice place experience a good coffee , cafe machiatto is the best of mine

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Rayan23 . 2017-01-26

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We like Starbucks coffee even though this is not a thing to admit when talking to coffee experts. I have espressos, usually decaffeinated, spouse has skinny wet lattés. We are definitely not into all the fiddly stuff. This outlet served what was needed and it was clearly Starbucks, but then that is what you want of Starbucks, Starbucks. For experimentation and often better coffer you fo elsewhere, but that is experimentation and you can end up with something horrible.

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Russel_Winder . 2016-09-21

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I prefer this Starbucks as it's got a nice layout. The one in St David's has a stupid layout where you queue alongside the tables. This place is convenient and quiet with lots of natural light. The staff spot you when you walk in even if they;re doing something else, so you don't have to wait ages to be served. They're really nice too. I'm not a big fan of Starbucks, but if I was going to one in Cardiff centre this is the one I'd choose.

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Olivia_Smart . 2016-09-10

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Starbucks is my favorite place to go for coffee. I felt right at home as I am very picky about my coffee I love a bold taste which you cannot find at your everyday restaurant. I am a huge fan of Starbucks you cannot go wrong for your brew here.

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Ladystorm386 . 2016-06-11

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quick visit to refuel while shopping always great coffee and muffins pricey but hey, why not treat yourself

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globug24 . 2016-04-24

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I have to say I travel throughout the UK and I love this Starbucks. The staff whenever you go there are the most friendly, helpful and polite and I have never had bad service there. Sometimes they can be a little short staffed but the guys that are there are just wonderful.

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ruth c . 2016-04-18

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I have to say I often go to Starbucks throughout the UK but the one at St Mary Street the staff make it a joy to go to. They are always helpful, friendly and polite and I love going there for a takeaway drink or a sit down. Keep up the good work guys

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ruth c . 2016-04-18

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Considering this place has not long been refurbished, it look and is dirty and uninteresting. The thing is you do not know if the outlets is directly owned or a franchise. Starbucks in general in Cardiff has gone down hill not only this place.Tables are not cleared and most times not wiped. Staff do not appear to want to be here

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Brian P . 2016-02-17

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Popped in here as my wife wanted a coffee and we wanted a site down. We could only find a table covered in the remnants of the previous customers order and then when I moved that to the centre counter I noticed that was also covered in rubbish and general grim. We should have left, but didn't. I stayed with our youngest, whilst my wife went and placed our order. Drinks and snacks were fine, but when I got to get something from the end serving counter I noticed again how grubby that was covered in a thin veneer of spilt coffee and sugar. I also notice that the young lady behind the counters apron was also filthy. Ok it was busy and there was only a max of two staff serving, but even so, it doesn't take much to wipe a table or surface and remove rubbish. My advise , give it a miss or if you do go in, quickly move on. It's not like its the only coffee shop in Cardiff.

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PoliteEngineer . 2015-10-30

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Come on Starbucks raise your game! Why do I find an increasing number of your chain so dirty and uncared for ? Maybe a shortage of staff and cutting staff to bare bones is the problem but you serve food the tables need to be clean.

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Heather G . 2015-08-19

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Came out of the train station, needed a coffee. You know what to expect at a Starbucks. Nothing special, staff were ok, coffee was ok. I do find them pretty soulless but you do know what you are going to get . I found it a little grubby, however it was after the morning rush.

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Dutyhero . 2015-08-15

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We stopped here for a hot drink when we got off the train. We only had a drink and a biscuit but I was really uncomfortable staying as the premises just seemed grubby and uncared for. The staff were excellent, polite and friendly. There is one toilet which had a queue going almost as far as the entrance so not ideal for a place that sells mainly drinks! I wouldn't go to this Starbucks again.

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noodle1490 . 2015-07-15

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I love Starbucks in general, but I really have to recommend this one. The baristas were incredibly nice, and gave me some extra recommendations as to sights to see before I went back to London. As the Christmas lights were up for the holidays, they told me I had to head down to the castle and enjoy their display. Definitely will return here again when I'm next in Cardiff!

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BrennaC123 . 2015-01-11

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This is one of a number of Starbucks in Cardiff. It is on the edge of the shopping centre of Cardiff and near to the main bus and rail station, Cardiff(Central). It is currently underway with a slight makeover which should improve its former tired look. It has a friendly staff and, of course, serves the usual Starbucks coffee, tea & eats. It is a fairly small Starbucks which can make it a bit cramped at lunch time and Saturdays. It is usually much quieter in the morning if you stay in: there is a brisk take-out business as people go to work. Outside peak times this is a good place for a meeting & to use the free wi-fi. If you use Starbucks regularly then it is worth getting a Starbucks card as you get free extra shots of expresso, whipped cream etc and a free drink from time to time.Tip: sit near the window to watch Cardiff go by.

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sion99 . 2013-02-28

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星巴克,咖啡中的极品,全世界无论哪儿的味道都是一样的好,有多种味道可供大家选择,从咖啡到果汁,还有很多小吃三明治之类的食品,冷热咖啡都有,冷咖啡有很受欢迎的星冰乐,不同味道,不同大小。可以边吃边聊,虽然人比较多,但是环境很舒服,服务也很好!

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A Tripadvisor China Member . 2013-02-07

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I often use Starbucks as a meeting point, its cheap and comfortable, but the coffee now lets it down, its not that it is that bad, its just that you can get better in virtually every other coffee house that is springing up.... Come on Starbucks, don't rest on your laurels

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Leon M . 2013-01-30

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I start all my Starbucks reviews like this – the food and drink is all the same - that’s why I go there! As such, I will only mention the quality of the food and drink if it is unusually good or bad. Generally, my review will focus on the atmosphere, location, layout and staff quality. Located near the Cardiff Central train station and on one of Cardiff’s busy streets, this café has a perfect location. Often busy, there are some nice seats across the windows at the front of the store that afford a great view of the busy street, as well as more comfortable seating off to the side. Nice staff were efficient and friendly. Nice little store.

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Fiver75 . 2012-01-30

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