Coffi Co in Cardiff

Went there with some friends this afternoon (14/9) for a quick stop on our walk around the Barrage. Received the most excellent service from the 2 young men on duty, one of whom I believe was the store manager. It was very busy there, app not working too well, but they stepped up and were very friendly and helpful! Couldn't do enough for you. The cakes we had were delicious too! Don't normally do reviews, but happy to make an exception on this occasion as felt praise was necessary for their manner and assistance- well done!!

Pastries look absolutely amazing!!!

Horrid touch screen ordering. Felt like McDonald's. I want to be served by a human being.

A nice resting place by the sea. SMOKING etc. for the sake of respect and protection of children. I'm not allowed to drink it.

Perfect little place! Delicious!

Great tasting coffee (oat flat white), nice location in Cardiff Bay!

Cashless and the coffee is almost 100% milk. Avoid.

Cake and cappuccino were top notch. Thank you

Order on screens. Very little interaction with staff who barely speak to the customers

Initially stopped at Coffi Co Mermaid Quay but they didn't have much cake selection left, so checked (on the app) on Shipping Containers which had a selection, so moved venue. Placed my order, and when the drinks arrived was told that not only was the cake that I ordered not available, but pretty much no cakes were available... Despite showing on the app. If your business model is "order on the app" then make sure the thing is showing accurate stock! Replacement cake arrived and was underwhelming, kinda bland and dry. No cutlery provided until requested so presumably I was supposed to just shove my face straight into the plate?? Disappointed to receive paper cups with a very difficult to remove lid, cardboard plates and cutlery. Toilets had no toilet paper and no soap. Would avoid. This place seems to be coasting on its location.

The coffee is really good, it's nice to have a drink after walking out on Mermaid Quay

Just had tea and cake; cake was superb! Nice place, perfectly positioned for a pit stop on a walk around the Bay from Penarth.

Food has always been lovely. When ordering food my girlfriend ordered at the bar and pronounced a word wrong and got corrected by staff along with both members laughing about it and made her feel very uncomfortable. She does struggle with dyslexia and was not happy when leaving the bar. Came across really rude.

Stopped for a delicious iced latte this morning. Curtis served me and what a asset to Coffi Co. Although took a while (he was flying solo) it was worth the wait and he was v chatty and upbeat so made the wait bearable. Delicious. Cakes looked immense but I manage to resist !

A good place for a quick breakfast and coffee.

Had a coffee with my partner today. Asked to use the toilet, and informed by the staff member on duty that they do not have toilet facilities. This wpuld certainly make it the quirkiest bar/cafe in cardiff. It would also be the only one able to operate legally without toilet fascilities........

Bit expensive for what you get, £4 for a brownie, £3 for a medium Americano. Coffee tastes bad, no flavour and very diluted. When eating in everything is served with disposable plates and cups. There are apparently no toilets on the premises.

Oh those Danish pastries are a road to perdition. You can't just have one! Worth going and the cinnamon rolls are wife's favourite. It's the millionaire for me.

Nice drinks, friendly staff, on par with Starbucks 👍

Given this place two tries after waiting more than 25 minutes for a coffee last week. Today also took 20 minutes again. Coffee is ok but way too slow.

Great coffee and really enjoyed the Nutella pain au chocolat!

Waited ages for a coffee that was undrinkable

Visited today and wouldn't recommend or return. Why people return is beyond me. You can only order via an app. App doesn't always work and when it does it takes ages. Freezing outside. Cake given to you in paper bags. Some cakes are big and messy with no cutlery given to eat it with. Not ideal for a child either.

This is an absolutely great place to have coffee, cakes and breakfast baps, and of course, beers and wine. The prices are about average for Cardiff Bay, so it isn't cheap, but you pay a premium for the view over the water. The coffee is good, the cakes are very good, the bacon baps are excellent and the beers are very good, with a nice choice. The atmosphere is great, with nice music playing at the right volume, and Maria is just the best - friendly, helpful, welcoming . . . a great manager! The only slight problem is the lack of indoor seating. In a recent visit on a cold day, about two thirds of the people who came into the place left without buying anything. It's not a problem when it's warm and/or sunny, but on cold damp days money is walking down the road to other coffee shops.

Excellent little place for a light lunch overlooking the bay. Delicious food and friendly service.

Food was good. Lovely view. Low star raring because there were several birds flying around the cafe. The staff didn't seem bothered so I don't know if they're normally here? But it's really off-putting eating your dinner with the fear something might swoop down and take your breakfast

Beautiful place and lovely atmosphere. Such a shame the food is served cold and although the prices are decent the food doesn’t match the expectations

Had a fantastic breakfast from a varied and interesting menu. Great coffee as well

Ordered two coffees using their QR code system at the table and despite the fact that it did not seem crowded, it took 16 mins to get the drinks. I was wondering if my order went through. Probably could improve on that.

The team are always so kind when I come here. Dog friendly and accessible for me to be able to sit and enjoy the views. The coffee is so good and whilst their menu does not state gluten free options, they are able to make some items gluten free. Usually I'll ask when I arrive if they have GF bread and then they will make whatever I like. Love this place. Never have to take my wallet with me either as the app is super easy! 👌

Beautiful Location, however my friend ordered an Oat Milk latte, had asked the waiter twice if it was correct. Only to go straight to the kitchen and find out that it was in fact cows milk. Food hygiene rating is 2, and is not presented clearly. Would not go again.

Cute spot for coffee in Cardiff Bay! They have a fun and tasty selection of drinks you can get. My favorite is the Nutella bueno shake!

Stopped by here for a quick bite, delicious food and amazing service. The owner is super lovely and gave us some great tips of where to explore around the area. 10/10 (:

The best avo and bacon on sourdough could eat here everyday !

Real bad attitude from the member of staff serving us.

OMG it's like being in lockdown again, have to wait outside at a desk to be served, everything is disposable they don't reuse anything OK, it's biodegradable and not plastic but we should be reusing not single use, no toilets at the place you have a 10 to 15 minute walk to nearest publics, food and drinks were OK, but would rather walk the extra couple of minutes to the Norwegian Church. First time last time for us. There is only outside seating and not pram friendly.

Lovely place and service was good. Enjoyed my small flat white. I thought the £3.61 price slightly expensive.

Great place! Nice staff and good views

I found appalling that absolutely every coffee/smoothie was being serve on plastic /paper cups, even for eat in. What a wasteful place!

Fab cafe by the bay. Great cake and pastry selection

Went for breakfast, and the food was really nice, as were the drinks. Yes, it's a little more expensive than some places, but as long as the quality of food is better, I don't mind paying that bit more.

Very poor and expensive, poor customer service and the coffee was very average....

I have had a dodgy stomach for two days after eating there. This made worse by the food being horrible anyway! I shouldn’t have eaten it but I missed breakfast so was hungry. One waiter (female was lovely, but the other (male) was rude and dismissive. I will definitely never return.

Very slow service. Under-staffed. Ordering through the QR code is not user friendly.

Great location, lovely coffee and lovely food. Recommend especially on a walk through

This cafe was our salvation today when the heavy rain and strong winds hit Cardiff Bay. It offers lovely views of the area and a delicious looking array of cakes and pastries. I had a sausage bap which had two tasty sausages in it and was very good value for £5.00. Breakfast is served until 12pm and I would definitely come back

Plus: Latte was good and the service was friendly. Minus: One can only sit outside on cold wet recycled tables and benches. Definitely room for improvement.

Did interested staff reluctant to take order. Not very clean .

Coffico in Bayscape is great but had a terrible experience in Coffico Cardiff Bay. Went for breakfast at the weekend with 2 others and the service was appalling. After waiting for 30 minutes for food, the waitress came over and said that the kitchen could not make the dish I had ordered so she would refund this. She did not offer to bring me anything else or let me order an alternative as breakfast menu was finished. She brought my friends food quickly after this so I couldn’t even order off the lunch menu as my friends would be finished their meal by then and I would likely wait another 30 minutes for food. I just didn’t eat which wasn’t ideal as we were there for breakfast. No compensation given, just refunded the meal they could not provide. Definitely wouldn’t recommend

Cashless ...coffee is marvellous after bay barrage walk

Very dissatisfied with what we were given. Toast burnt on one side and not toasted on other side and served falling apart. Cappuccino served in a flat white size takeaway cup! Wrote email to explain situation. No reply. Not likely to go there again despite living in the Bay!

The location is good, but the venue is understaffed which means that the waiting times are really long. Coffee is fine. System of waiting outside to order isn't efficient. They should allow people to order inside, meaning less distance for servers to walk (you'd just give coffee over the counter).

Nice coffee. Strange setup with the entrance barricaded, so you have to order at the entrance and can only sit outside. Seats and tables are functional rugged plastic.

Visited here for the first time as building looked inviting with its glass sides and nice views. sadly the venue is under staffed who dont really care much about what they ae doing. The coffee is rubbish not nice and I couldnt finish it. Sadly wont be back

Great spot for a snack or a beer. Fabulous views over the bay too. Amazing service 👏 thanks so much

Limited menu, but what we had was good. Service was quick. Very nicely located at the end of a walk along the barrage. Close to multiple childrens' play areas.

Selling day old croissants for £3.50 with the offer of warming them up. Total rip off.

Nice spot for a quick coffee and cake. We sat outside where it's doggie friendly. ( Special dog drink available)

Didnt have food here but did order a milkshake and they are delicious well recomend it 😋 quite dear but worth a treat no mater what the weather can order on app to and it doesnt take long.

Visited with cycling friends. Good coffee

A great independent coffee shop in a shipping container in the heart of Cardiff Bay

Coffee was good and the Rocky Mountain was humongous and very tasty

Took ages for a middle of the line coffee. Unusual that there’s no customer toilet. Disappointing to have no options for vegan pastries.

I was recommended to come here for a takeaway milkshake and… wow! This was amazing, deffo will be coming back for another.

I normally love Coffi Co and usually use Bayscape but this one is nowhere near as good. Despite eating in the drinks are served in paper cups. Why? Despite being quiet, it took 15 minutes for coffee to be served by staff with a bad attitude.

Rubbish service. Food came out at different times, 25 minutes apart. The staff made no attempt to sort out the delay when we asked. The cawl is very expensive for a small bowl and small bit of bread…. £11.50! I won’t be going back, try somewhere else.

Very expensive, complete rip off.

Bit of a wait today and no apology for 30 minute delay. May be an idea to have a time to wait clock or something on your app to manage expectations.

Lovely place to get your caffeine top up at the Cardiff Bay area.

Actually a really nice place with a great selection of cakes and the coffee is specialised really well. The atmosphere is as usual, calm but also busy. Helps get you get to the mood to work

Lovely coffee house in Cardiff Bay. Amazing coffee choices.

Very disappointed. I don't want my drink served outside a metal box. And no toilet either.

Outdoors, though areas are under cover. Good coffee, fantastic food and reasonably priced. The views over the bay are pretty nice too.

The drinks and cakes we had were delicious. On the expensive side, but I guess we were paying for the quality. I would revisit

Fantastic coffee and the best croissants this side of the English Channel

Took a long walk with my wife and came across this place had a coffee and a nice meal can recommend this place.

Einer der ersten Orte, die sich für einen Kaffee oder ein Bier angeboten haben, wenn man die Barrage vom Westen aus überquert. Sonderlich nachhaltig und umweltbewusst fand ich den Ort nicht. Obwohl wir vor Ort Kaffee und Kuchen gegessen haben, bekamen wir unsere Getränke in Pappbechern und den Victorian Sponge Cake in einer Plastik-Pappverpackung serviert. Dazu etwas aufdringliche Club Music. Geschmackssache. Wer gepflegt Kaffee trinken will, dem empfehle ich das Café der 200m entfernten norwegischen Kirche.

Good coffee although small for the price and no options for different sizes. They were understaffed on a sunny Sunday afternoon which meant a coffee took almost 20 minutes to come out.

Excellent coffee and pastry, recommended

Lovely place to stop for a snack. Good frappes, good music too.

Have had two bad experiences here in a row where drinks have taken nearly 30 mins to be made. Won’t be returning again. Manager isn’t the most approachable either.

Had a nice coffee here. Good selection of other drinks like smoothies too. We ordered from the app and it turned up quickly. Good service from the friendly staff. Served in paper cups though (personally I like a real cup!). Dogs are welcome here. We sat outside because it was a nice day, although there is cover over all the seating. Not sure if there is indoor seating.

We didn't dine in. Instead ordered ice cream at take section. Big selections of flavours and their scoop was so generous, which I find bizarre at tourist area. Which explains why they were so busy! I mean it was packed out, inside and outside.

Two families ordered here for drinks. The online order took a ridiculous amount of time to go through and even longer to arrive,. One member of staff in particular was rude and dismissive towards us and others. My child went into the restaurant to get a straw after waiting outside for over 5 minutes with no one helping. He was then shouted at for being in the restaurant area and to wait outside. We watched numerous other customers being treated the same way. Disappointing as this cafe had been recommended to us. Sadly, we will not be returning.

I ordered a mango smoothie and this arrived lumpy and curdled and didn’t taste of mango. I went up to say it didn’t taste very nice and the woman responded ‘this is what you ordered, what do you want me to do about it’ the coconut milk curdles so you’ve obviously not had coconut milk smoothies before. I responded saying it didn’t taste nice and wanted a replacement, the woman was so so rude but did make a replacement. I was slightly worried they had spat it in it to be honest because her attitude and manner was appalling. This lady had big ear stretchers and black hair, I don’t know her name but you seriously need to reconsider training in customer service. I have been here several times previously but based on this one incident I will not be returning.

You order through the app. We had grandparents in our group and difficult to order as menu only online! When we eventually got the order, the website was declining all our cards! A lady came out and took the order but only because we were struggling☹️

Such a tasty wood fired pizza! Ordered one for takeaway - shame they didn’t slice the pizza as we took it with us for a picnic :( but awkward to eat with no knife at hand.

Tried to order at the till and was advised to order online. Ordered a latte online and after waiting 15 minutes I asked for an update. I was then advised I ordered it from the wrong store and the manager (with tattoos) interrupted abruptly insinuating I was at fault for ordering online(even though it was following her advice). Terrible customer service skills from the manager.

I visited yesterday with my disabled friend in an electric scooter and her granddaughter. Only assessable entrance was the side with dusty stones, which made it very difficult to drive the scooter in and especially out. I had to pick the heavy scooter up to enable my friend to get back on!! Also no toilets anymore for public use!! Not allowed inside,as when I went to order as had problems paying through the app with my new card, I was shouted at to wait and the table rather rudely. We waited about 20 minutes plus for one desert. The young lady working was very pleasant. However, overpriced and lack of respect for the disabled will not make me return anytime soon 😕😕

The nicest people serving seriously good coffee and a bacon roll cooked to perfection. Seriously, it's hard to fault.

Fast food fare and somewhat pricy.

Great location and good vibe. However, on our visit there were no gluten-free options on the menu. Even checked with the staff who confirmed they had no gf options. Hugely disappointed and for this reason we will not be returning.

Terrible service waited 20 mins for drink

Lush cake ,lovely coffee ,friendly staff

good coffee, good prices. employees are very frindly!

Bit pricey but kids loved the milkshakes

We always sit outside and look over the Bay. Coffee is lovely!

Great for a quick coffee and cake on a pitstop on the bikes. No toilet though.

Lovely staff! Great location! Delicious Coffee and amazing treats!

Been wanting to try this place for some time. Pass it frequently on walks round the bay. Stopped by for brunch today, disappointed with the fully loaded breakfast roll hash brown was dry and chewy. Veggie breakfast roll was tasteless. Both served compaceted in small box