Coffi Co - Bayscape in Cardiff

I held my daughter’s baby shower yesterday afternoon at this coffi co location, The venue was absolutely beautiful, The view was outstanding! The staff went above and beyond, They were so attentive and I couldn’t be more grateful. Our food was absolutely delicious and I can’t thank you all enough! 😊🫶🏽

Very very average/ below average food. Nice location.

Sunday stroll before heading home. Not been before. Can pay on a screen or in person. I had a really good chai latte. Partner had the bacon roll with coffee. My daughter had sausage bap and friend had avo on toast which was good he said but more of a guacamole spread. Lovely little sitting area with room to sit & read or watch the boats. Not expensive. Staff helpful. Clean toilets too.

First time I've been to this coffee shop and what a good find. Really wanted to try the pizza and wings but unfortunately they weren't able to cook the whole menu so opted for a club sandwich which was very tasty and a decent size.

Interesting restaurant...the clock and the spider chandelier are gorgeous. The staff are friendly and the drinks and food arrived very quickly

I ordered a coffee on the app (everything is ordered by app - how Covid era!), sat outside and when it (finally) arrived, I asked the waitress what the soup of the day was. She said she didn’t know but she’d find out for me. She didn’t get back to me so I went without food. The coffee was ok but nothing special. The venue shabby in appearance, desperately in need of some TLC. Some of the windows had been patched up with hideous large black canvas sheets (see photos). Very unsightly. Lots of empty tables with dirty plates and cups left on them. I didn’t see them clear any tables for the 45 mins I was there. It wasn’t even busy - it was a Thursday afternoon. It’s a shame as the location is great, overlooking the marina. However the service and overall venue leaves a lot to be desired.

Food was so poor for a £35 breakfast. Served toast that was more like a biscuit and thought it was acceptable. It was replaced. Avocado from a jar, brown sauce sachets from the cheapest of the cheap. Overall a very bland breakfast, terrible service and other than the location I can’t say anything positive about it. Total contrast to the amazing bakery next door which is incredible.

They refused to make hot chocolate for my child after 6 p.m., even though this item was available in the app. They ruined our evening.

Good coffee, terrible food. Caesar salad was made out of supermarket southern fried chicken strips and some processed canned “caesar” sauce. It takes literally 2 minutes to cook caesar sauce from fresh ingredients and all you need is fork and a bowl. I don’t know the reason of such cut corners, but this dish quality doesn’t justify its price at all. Other than that, there is a nice view and option to sit outside when the weather allows, so there is chance you will enjoy this place if no food is ordered.

Such a shame. You have to order with a machine. Feels like McDonald's. Very cold

Great coffee, would love some more vegan speciality coffees and a vegan milkshake!

Great coffee, would love some more vegan speciality coffees and a vegan milkshake!

On a lovely sunny afternoon there's no better plan then finding good food and drink sitting overlooking the river.

On a lovely sunny afternoon there's no better plan then finding good food and drink sitting overlooking the river.

Super friendly staff, very dog friendly , dogs allowed inside. Lovely food.

Very nice coffee corner. Food is excellent and the staff is very welcoming. Nice view of the pier. Definitely a good spot for a good coffee and relax.

I came to your store on the 26th July and purchased food. This was a time were the kitchen was not open for some reason (no signs saying this) Therefore the staff member said they would sort a REFUND. This REFUND was never provided. So much so I had to travel over an hour from Merthyr Tydfil to the Cardiff bay store, pay for parking and go into the store on the 9th June and request my refund which I was rightly owed. I provided them with my reciept and bank statement to show it has not been refunded. They said they will sort it out and will be in my account in three days. From the 9th June I am now over a week after returning to the shop and I still have no REFUND THIS IS DISGRACEFUL SERVICE! Quick enough to take money out of my account but when I request the money back you won’t payout.

Problem with ordering on the qr code Awkward that they don't take cash

Review update: Sadly the last few times I've visited I've felt disappointed in the quality of the food, pricing which seems to have shot up, and the cleanliness of the place overall. We cleaned our own table today & it was very dirty. Shame as the location is great & staff are friendly but definitely slipping! Great coffee, food, location & venue! The truffle & parmesan chips are definitely worthy of a mention- just heavenly! What more could you ask for!

Great food... Great atmosphere just by the river

Staff are always friendly and great location. Coffee is always good but so expensive now! Pizza is great on the days they do it and filled Yorkshire puddings are great value for money. The rest of their food is average and way too expensive for what it is.

Despite being busy, service was very quick and friendly. We had the smashed avocado on sourdough with perfectly done poached eggs. Lovely setting too overlooking the river.

Very nice place, pleasant waitresses, excellent meal and fair prices

Had a pizza after a long day - service was friendly, food was really good. Goog location by the water.

Ordered a coffee from the overly complicated automated menu, waited for over 15 mins and realized there were still about 5 people infront of me waiting for their drinks! I decided not to wait another 15 mins for my coffee and walked out with nothing! 1 person serving the drinks. Will never try this place again.

READ IN FULL!!! Mid week late lunch. Great coffee, lots of choice, prompt service, great location. Slightly expensive but quality food. Cost £2.00 for an hours parking. Worth it. WEEK LATER.. JUST GOT A PARKING TICKET FOR £60. UPDATE: fine cancelled. Sign clearly says permit or pay and display.

Great coffee, friendly helpful service and a lovely view from the outdoor seating. Dog friendly too, but can get popular now the sun is out!!

Love this place. I have been going throughout the winter and I'm looking forward to summer. Not sure yet what weekend summer will be this year but fingers crossed. Its a cracking spot to sit outside with a beer (Shandy for the kids). Just be mindful that it is a food place / café until about 6, then it's a bar in the evenings. If you're hungry at 5:45 go elsewhere first. I don't want to big it up too much, when it's busy its hard to get a table. I would recommend booking.

Nice coffee hot chocolate, nice atmosphere and service, great views.

Nice cofi shop which is card payment only.Huge toasted tea cakes with excellent coffee. Friendly staff.

Absolutely amazing, the service is fantastic. We ordered the Titanic Breakfast and it was perfect. Highly recommend this place for a chilled vibe and fantastic views.

We waited 20 minutes for our drinks, and a total of 1 hours for our food. The service was not great. Food is ok but nothing special.

Amazing pizzas and Greta place to chill and watch the rugby

This has been our little oasis in the bay for a couple of years.....unfortunately, its begining to loose its edge. Longer delays with food orders, double charging via the app, food either tepid or slightly burnt (pancakes on the last 3 visits have been poor). Such a shame....love the location and the team are fantastic......May reflect its increased popularity! The owners need to invest in a few more front of house team to keep the standards / reputation!

Fantastic! My daughter and I had brunch there. Mine was the Lounge Breakfast and hers the veggie option. Everything, including the baked beans, was home made. The food was hot, and big portions! We were full all day! Just one thing, bigger plates would have been easier. Service was great, and a lovely spot. We'll be back!

Kurt was very professional, polite and chatty. The food and drinks were great, I particularly recommend the red velvet cake. There's a nice variety of different coffees, it was nice to be able to try something different!

A pleasant, busy coffee shop with views over the harbour to watch the water birds & boats coming & going. We sat indoors, but there is plenty of outdoor seating if the weather permits. The cafè is doggy friendly too, bonus!

Great place for coffee or a bite to eat. Food is good always arriving to the table hot. Gets busy weekends and holidays.

I had a great coffee Definitely coming back

Popular coffee shop with good coffee and food

Not a bad place but for me its missing something special despite its location alongside the marina. The food and drinks are decent but you have to order and pay by app and there is no table service.

Today. I've decided, reluctantly, to deduct a point for serving my breakfast on a cold plate. I don't eat slowly but it was cold by the time I got even partly through it.

The most memorable thing about our visit here was the rude member of staff who made at least three insolent remarks during our lunch.

Work's Christmas Do. Best Christmas meal for years....delicious. Great staff and venue.

Fab food friendly staff. So lucky to have this oasis of good food and good company in Cardiff Bay.🥂

Just popped in for brunch. Excellent place - polite friendly staff and good food. Nice view over the marina also. Will happily come back.

Great coffee shop, with lovely breakfast and lunch menu - food was great, with a lovely view over the marina.

Really lovely coffee shop with good selection of outdoor seating and cosy tables inside. Staff are very pleasant. We love locally so often come here for coffee but visited yesterday for lunch. We both have the club sandwich which was delicious and beautifully presented and good value for money. Staff were very efficient. Thanks Coffi Co!

Cracking pizza and food in general. Nice spot tucked away near the ice arena, white water place and the pool.

Great location for coffees and snacks

Popped in for lunch and had the Coffi co beef burger and fries. At £15 I would say this was on the expensive side. The burger was ok. Not great, not terrible. It came with a pretty stingy helping of fries which didn’t taste of much and a small amount of slaw. So the food was ok, the view is nice but the table was really dirty, strewn with the remains of various previous meals. This really let down what was already a fairly average visit I’m sorry to say.

Fantastic view, amazing atmosphere and service. Good breakfast 🍵

Had hair in my food (more than one). Told the staff which initially were very cooperative and made me a new one and also promised a refund. The poor customer service came when after a week I went back to ask why my refund was not received only to be told there was a staff miss-understanding and they supposedly refunded the wrong person (the friend I was with). When I explained that is not my fault I was told they cannot refund me because they already refunded someone else and I should get in touch with my friend to ask her for the money. That was extremely unprofessional and outrageous to me. Because although she is a friend, I absolutely don’t feel comfortable enough having to chase her for my money. That should not be something I waste my time doing because the caffee stuff made a mistake. I remember clearly asking a couple of times how do I know my refund will come through because I had no confirmation.(initial payment was through the app), and was told it’s all sorted. Honestly it’s not so much about the money but the audacity and the poor customer service. I won’t be returning.

I have been to Coffi co before. but I have been in a long time so decided to give it a go. I can't believe how things deteriorated. went for a coffi, a light meal/ cakes and to as a break with my laptop to relax. only to be told by a very rude staff that I could use my own laptop in their coffee shop on weekends according to some policy made up out of thin air!!! told to leave else where I want to use my laptop although I didn't even get to touch my drink! What sort of 21st-century coffee does this!! In conclusion, it overpriced, poor-quality coffee, and rude and hostile staff. don't fall for their trap!! Absolutely ruined my day and may weekend! should have gone to my usual Starbucks!!

After the apology from the coffeeshop I decided to give it another try. Unfortunately, it was big mistake and shocking experience! . one would be expect in a modern coffee shop to be able to have a hot drink, cake , etc. in peace as per his won rights as a paying costumer. especially when paying premium prices! I was shocked sitting down, using my laptop in peace, ordering and eating my cake on to be surprisingly told by the staff that I am not allowed to used a laptop!. There no signs or anything to indicated such as think. even the manager when questioned could not produce evidence of such a policy! Also, decline any refunds despite the inconvenience and being hustled! it seems they make policies on the go depending on their mood!

Varied menu, great views over the bay. We thought the food was a little pricy but its a lovely place.

Watch out - this company's prices are not what they seem. They charge a mandatory "service tax" of 7.5% on everything (as well as your VAT), even if you order a coffee at the bar. While both their menu and their receipts call it a tax, this is a misuse of the word making it sound like it's a government imposition. It is not a tax, it is an additional service fee that means their menu prices are understated - the sort of trick I would expect to be played on tourists in a city such as Paris or London - not surburban Cardiff.

Use to love coffi co. Always raved about it. Since covid the quality of food has dropped and the prices have gone up. Asked for buttermilk pancakes with the fruit + computer, no syrup. And added sausageS for £3. Food came and the pancakes were drizzled with syrup the sausage was chopped on top and the fruit compote was there but no fresh fruit Asked to have another as I didn’t want the syrup Came back a few minutes later and I had 3 pancakes and a sliced sausage on top NO FRUIT NO COMPOTE When you pay £3 for SAUSAGES surely you have paid for more than one otherwise it would say Sausage not Sausages. Years ago the syrup would be on the side if your plate if you asked to keep the syrup. Also if you advertising pancakes with fruit surely you are expected to have fruit on the plate

I've eaten lunch and breakfast here over the last month - both have been very good, staff have been helpful and friendly, I've had tasty food, not the cheapest but decent value for money with the location it's in, I've read some of the negative comments but this hasn't been my experience - I'll happily go back there again.

The chicken causer wrap was very average, such a small amount of chicken served with a tiny amount of warm coleslaw , for £8.75 needs to be better than that.

My favourite place for coffee in Cardiff. Good quality, service and very friendly staff. Not the cheapest.

Nice cup of coffee on a gorgeous day overlooking the marina.

A lovely little stop on a dog walk around the bay. The nice set chai tea I have ever had and a delicious piece of carrot cake too. Will be coming back again.

Never got to try the food. Completely digital and only had cash.

Roedd in mwynhau'r bwyd yn yr coffi co ond mae'r unig fordd i cael y bwydlen yw trwy linc Ar-lein, mae hwnna'n pam mae'r coffi co ddim yn cael yr holl pump seren

Coffee/drinks (alcohol) and food for a great experience. They do like you to use the app to order and the plus side is it's the more you use the establishment the more benefits you are rewarded! An all around good experience! I can recommend 👌.

Popped in for breakfast with friends, I imagined I might be limited to tea and coffee while I watched them eat.....I am celiac and vegetarian. Sabrina was AMAZING, filled me with confidence that they could do something and went above and beyond to make sure I had something delicious. She was hospitality personified, perfectly professional and showed genuine passion for customers. I got a chance to thank the chefs as well before we left, the food was delicious.

1st visit. Had breakfast & 2 rounds of coffee. Lovely staff, good food. Beautiful location.

Overlooking the harbour with a great atmosphere, good food and very friendly staff.

Lovey situation beautiful views. Went for something to eat at 5.30 having checked the website for opening hours. Open until 7. Went to order food only to be told that the kitchen closes at 4!! Please update the website ASAP or there will be more annoyed customers

Perfect place to unwind and watch the world go by at the Marina. Not too badly priced either which is a bonus!

Great little place. Food was very nice.

Food has become very average. What’s happened?!

Diabolical. They messed up our order and it took 35 minutes to bring out our cold drinks. Still waiting 46 minutes later for our one toasted tea cake. No apologies from the rude and surly staff. Will not come again.

This place is great fun. I stayed 5 nights in Cardiff, and we had breakfast here every morning. Very laid back and super-friendly. The scrambled eggs on sourdough toast are to die for, as is the veggie breakfast. Staff are oh-so pleasant. It doesn't look much from the outside, and the area is a bit dreary, but make the effort to find it - it's well worth it.

Not serving coffee and food we ordered on the app had ran out!

Visited on a busy weekend and it was lovely to sit outside with a great view. I couldn’t get the app working to order at the table but simple enough to order inside. Great coffee and friendly staff.

I can't understand why it's so difficult to get coffee in a coffee shop. I've gotten there multiple times just after 5 and then told that the coffee machine closes at 5. Very frustrating.

Delicious, fairly quick, friendly staff and dogs!

Nothing gluten free on menu as far as I can see vegan/veggie /dog friendly but they don't want coeliac! I did ask when they first opened and they said they would introduce gluten free, but hasn't happened

Very buisy on a sunny weekend, especially outside seating. Nice choice of beverages and food even latish afternoon.

30 mins wait for food. One meal came out and an apology that the other meal wasn’t available. So I picked another that then turned up on a broken plate. Not great.

The staff here are lovely, but its shame the mandatory 7.5% service charge doesn’t even go to them! but to the greedy management which i’ve heard multiple bad things about before. The whole staff lineup has almost completely changed in the last few months because no one wants to work here. They are continuing to raise prices on their products while making the portions smaller. Me and several other regulars will not be coming here now. At least they got rid of the rude ginger manager who told a customer that he wasnt allowed to talk to staff because he wasnt spending enough money

A PERFECTLY GOOD PLACE...GONE BAD I visit this area for business regularly. This cafeteria used to be charming, well serviced and had good food and ambiance. This time around I was very disappointed ... what changed? 1) They used to have good internet, now the WiFi comes and goes 2) They lock the power sockets. Clients can't charge their phones in the premises 2) I lost my password to the app, and the recovery procedure doesn't work, so I'm forced to order from the web page, with all the long procedure to introduce my credit card details each time 3) 30% of the tables have a sign indicating that they can't be used until dinner time... no matter if all the other tables are busy 4) The place is understaffed. Only two people for all of us near lunch time 5) The service charge is mandatory. Granted, the employees do their best but... shouldn't I be able to decide if I want to give a tip or not? 6) Prices have gone up, portions have gone down As you can imagine, this is no longer my favorite place in the area...

A great spot over the Cardiff marina. You can order by the app. Staff very friendly , Th coffee was excellent .

Having eaten at this venue on numerous occasions and always found the staff very polite and helpful, I was moved to leave a review about the ‘quality’ of food that has been served over the past few weeks. I was astounded at how much they...

Very nice food and coffee will call again soon

Had a delicious coffee and sandwich on a blustery day with a great view. My first time at Coffi Co. Will definatly return when in the area next.

Living nearby, we've used Coffi Co Bayscape since they opened and have been very happy with the coffee, food and service. We went there for lunch today and found that a 7.5% compulsory service charge has been added to the menu. This according to the...

Now adding 7.5% to every bill, this money is not shared with the staf. Just the owners finding another way of over charging.

Food and service was good. Its a great location with views over the river. Higene rating only 3 which is a little disappointing.

Still a lovely place to go (especially when it's sunny!), however, service is super slow - about 20 mins for 2 coffees and food pretty much follows the slowness. It is much more expensive lately, but it is the bay, so unsurprisingly, you always pay more.

A few hiccups as can happen in life, but it was delt with swiftly, with a smile and an apology! Great Great customer service. Great food. Will be back.

Sad to see the options reducing and becoming more basic but the prices seem to still be increasing. For that reason alone it will probably be my last visit. I’ll always support local businesses until they get greedy then I’ll go back to using whatever is convenient at the time. A lot of the big name places are now cheaper and offer the same quality and service. What made coffi co special and first choice they seem to have lost.

We stop here occasionally when we are cycling. I keep forgetting how poor the service is!! Yet again ordered off the app, drinks came in 10 minutes. Pretty good I thought....then waited half an hour for just a plate of fries. Went inside to find...

Grubby tables, disinterested staff, expensive food and drink. Nice location on the marina, but it seems like this has made them complacent in every other department.

Great coffee, vibes and cake. What a dream!

Rubbish. Ordering by app, order didn't go through, sat waiting for ages. Food disappointing when it came, anyone who thinks substituting a few chickpeas for a falafel is acceptable should not be working in a kitchen. tables dirty, toilets filthy. Shame, the location is really...

How come you guys were so inefficient on 2nd Jan? Service was all over the place ...

It’s the little things that matter.