Bar One in Cardiff

Use to be a fabulous venue to go to. Jackie and the staff were great. The owners have pushed them all out and now, no atmosphere at all. Staff don't have the same customer service and genuine appeal any more. It seems they have the staff wearing baseball caps and whatever they like. Use to be a great destination with great vibe, such a shame, its like it is now.

I've been going here for years until now.....it used to be a highlight of my visit to the WMC being a theatre bar. Loved hearing theatre tunes and it being very unique to my theatre visit.....it has new staff , no musical songs, sky news on the Tele. The whole vibe doesn't feel the same as it used to. Such a shame seeing as it is in one of best theatres in Wales. If you are looking for a theatrical experience this isn't it....

Cakes we purchased were really fresh and tasted lovely, carrot 🥕 cake was delicious and welsh cake spicy 😋. Tea was nice, but one criticism was that the coffee ☕️ could have been warmer.

Had pre theatre drinks in Bar One (inside the WMC). Great atmosphere inside Bar One with loads of previous Theatre show posters adorning the walls, great advertising for present & past theatre shows. There are cocktails themed for the show on at the WMC theatre thereby adding to the pre show build up. In direct contrast the WMC does not display or actively promote what is scheduled to be shown in the theatre. Nor does it sell food (you have to go to the outlets in Cardiff Bay). They do sell alcohol with long lines of punters in the soleless airport lounge. The next day we had lunch at Bar One, great jacket potato at a competitive price. We would recommend Bar One as the place to be to soak up the pre show buzz & enjoyment.

I ordered a double espresso with hot milk on the side. The coffee was presented in a small paper cup. When I asked for a china cup the assistant said that "they were going to be busy" and begrudgingly got a very cold cup and poured the coffee in. At this time there were only two other occupied tables. This was very poor service from a charmless person. I am not a tourist, I'm a Cardiff resident and a potential regular customer but not after this poor showing.

Really nice venue staff very welcoming and friendly. Sitting outside in the sun, ideal. Jackie and the staff are the best😀

Popped in here for a couple of cappuccinos with some friends and expected better. The drinks were very thin with no froth whatsoever, and lacking flavour. Certainly not what a cappuccino should be. Possibly we were just unlucky on this occasion, however I won't be rushing back.

Hello everyone. It's Matt still one of the owners?

Good range of services and products.

Beware!!! I purchased drinks at the bar and paid using my card (£27). I added another drink and was told my previous transaction hadn't gone through, so I paid for my original drinks again along with an additional bottle of water (£28.50). On checking my account I found that both transactions had been taken. I have tried to contact the bar but the phone immediately goes to answerphone saying they will phone you back. I have left messages with no joy. 😡

Friendly stuff. Welcoming comfortable environment.

Great bar with a good choice of non-alcoholic drinks (alcohol also available!) To enjoy before seeing your show

First time visiting Bar One and I gotta say, the staff here are cracking and the Assistant Manager is a proper laugh (viva la Jackie). The 2 staff members there, Andrew and kitty were also very lovely and I couldn't reccomend the cocktails enough! (Enjoyed the Six on the Beach and Dirty rotten daiquiri 🍹) If you're down the bay I'd highly reccoment popping into the Wales Millennium to visit this cute Theater themed bar!! ⭐⭐⭐⭐⭐

A coffee befor the show, on a very cold night

Always a good coffee especially the cappuccino. Just returned today October 2022 and very dissapointed coffee tasted awfull, they must have changed their blend

Excellent place for a tea/coffee/beer or glass of wine before the show.

Lovely little cafe/bar to chill for a drink whenever down the bay

I’ve always been a fan of this independently-owned bar located near the side entrance of Wales Millennium Centre. (By the way, this bar is called One, and not Bar One.) This easy, friendly - but under-advertised venue, is open pre/interval/post show for cocktails, beers and hot beverages (they do a fantastic hot chocolate!) with a selection of quality cakes (including gluten-free!). They are hoping to introduce more food (Panini‘s, jacket potatoes etc) as soon as possible. The bar is decorated with large photos from the shows and plays a selection of enjoyable non-stop musical theatre songs. I’m always amazed at how underused this bar is after huge sell-out shows. I can only guess that people are led to believe that the place is closed post-show, because the Millennium Centre broadcasts a misleading announcement - about its OWN bars - that “All bars are now closed”. This can be easily rectified by the bar erecting a few noticeable, illuminated signs that highlight that the bar is fully open after the show.

Went here for pre drinks before seeing The Lion King, such a lovely spot in the sun, staff very helpful with info on the show times, surprised to find prices very reasonable being located where it is

Just popped in for a quick coffee during a visit to the Bay. Staff were very pleased to help, in fact the young waitress carried the tray outside for us. Great setting and worth a visit.

Good food ,service pleasant and welcoming. enjoyed ..

My visit to bar one was very pleasurable , kind friendly staff , lovely food and great coffee, will definitely return

Freindly staff, great atmosphere

Lovely location within the Millenium Centre, great place on a sunny day. Staff very friendly, was told they have new management and whole new bunch of staff. Obviously got it right after seeing the old reviews

Great friendly service and atmosphere.

Pleasent enough with friendly staff though no food at present (Mar-2022) as "not enough staff".

We had coffee here only to be told to order quicker. Never again and shall not be returning and mu h better coffee shops in bay9 expensive.

We had a quick coffee and cake before the concert, extremely disappointed at the cost, a bit of a rip off.

Was served by a tall blonde lad with curly hair, what an absolute asset to your company. He was well mannered, polite and tried to make a genuine conversation with me and my partner. Will 100% return for another lovely coffee.

A nice place for a drink outside on a sunny day. I'm not sure we'd go there and sit inside, as most of the fun is watching the world go by and sitting in the sun. Wine and beer are both reasonable.

Good range of coffees, drinks and snacks. Not sure why it closed at 9.45pm though. Might close when shows finish at the Centre.

Interesting with infused variety teas

Myself and my husband went to bar one just have a quiet coffee before going to a show and received extremely rude service by a young boy with black hair. He made us feel like a burden to even be served, along with over hearing an extremely offensive and sexist comment made by said boy about a female employee who as we suspected was not working at the time. Will not be returning again.

Food took forever to arrive and was then wrong and had to be refunded. I think it was the managers son, just wanted to argue about why they’d made a mistake ‘we’re busy’! I pointed out it was pre-theatre and being based in the WMC, it shouldn’t be a surprise. The manager himself is very miserable all the time and doesn’t seem to enjoy having a customer facing job at all. I won’t try and eat there again but we still go for drinks for the location and because it is often quiet when other places are heaving. That said, it is expensive at £4.80 a pint so may have a rethink and find somewhere else.

Great prices. Lovely food. Can't fault it.

Lovely place to sit , enjoying the sunshine , having coffee , drinks and with good lunchtime food at reasonable prices make this a place to enjoy

Very nice great atmosphere friendly staff

Lovely atmoshere and tasty food. Cocktails 2 4 1.

The lady serving didn't seem very happy. She also gave me the saddest piece of Bara Brith that I have ever had. The location is very handy for visiting the Millenium Centre and the actual cup of tea was nice.

Decent stylish bar in a cultural venue but I always feel like it could be better. Pretty limited drink options. It does have a nice outdoor area which comes into its own on those rare sunny days. It is one of the only places in Cardiff Bay that gets the sunshine for the whole day.

اعجبني : اطلاته القهوه لذيذه واسع لم يعجبني : كان المكان حار جدا لا يوجد تخفيض لطلاب

cosy little bar within the millenium centre with good food and friendly staff

Just a name, was good to be unique and to compliment the name "one"

Clean,friendly staff. Good lovely and not to expensive.

We had just finished visiting the Welsh Assembly and wanted something reasonably light for lunch, having had a large breakfast, so we thought we'd try Bar One, located just inside the Wales Millennium Centre, with seating also outside. The menu looked interesting so we settled for a Welsh Rarebit. The seating is crammed tight against each other so, even though the bar was empty we had to move chairs around in order to be able to squeeze into a table and, although the bar wasn't that busy, it took quite a while for the food to arrive; I wonder what it is like in the evening when there is a concert on? It was good, but I have had better - it could have done with being a little crisper.

Nice to relax there after a show.

The man at the bar was so rude to us. We then awaited ages for some food which was poor quality when it arrived. I overheard one waiter saying they were understaffed. Maybe that's why they employ the rude man with the beard at the bar, must really struggle for decent staff. Don't be fooled by the look and location, as that is all this place has to offer. It's expensive, and my recommendation would be to avoid and go across to mermaid quay.

Lovely atmosphere, good service and tapas was not bad. Just could have done with some salad garnish but otherwise spot on!

I've never been served by someone this rude. Avoid the man with the beard

Nice place to sit and watch the world go by.. nice friendly staff

Nice atmosphere. Food service slow

Pleasantly located with great views of Cardiff Bay. Reasonably priced food, good for snacks and tapas. The highlight is the jolly manager who brings a touch of Father Christmas happiness to the proceedings.

Excellent food, good drinks range helpful staff. Top place. 👍👍

Very good latte, just the pick me up I needed. Perhaps a tad pricey but given the location this is to be expected

Disgusting vile staff! Heard a blonde girl with a yellow lanyard around her neck mocking a disabled child in a wheel chair. Absolutely aporling behaviour.

El personal de este establecimiento es grosero, grosero, agresivo, paciente hospitalizado y bajo educación para su puesto.

We went this weekend and I have to say the tall skinny manager with glasses was extremely rude and not at all welcoming. He couldn’t be bothered with us and all he wanted to do was tidy up and go home - disgusting attituded

Have always frequented One Bar since it opened. Brought the dogs down for a walk and outdoor drinks. Shame the tables were dirty and cigarrette ends everywhere. Cleanliness no longer seems to be a priority, sadly.

Stood at the bar for what seemed an age while barman did not acknowledge us.... We were the only ones in there.. Will never visit again

Friendly staff and good selection of drinks. Only thing letting it down is the efficiency of the staff.

Watch for big bearded barman picking his nose then serving without washing his hands

We just had two flat white coffees and sat in the sunshine to people watch. Shame the breakfast menu ends at midday. We were ten minutes late.

Staff were so rude, hurry and finish we are closing! Not going to go back there, shame. Plenty of other places to go in the Bay.

After such a lovely sunny Bank Holiday Monday(28th August 2017), my Parents and I decided to take a walk around Cardiff Bay. Before leaving we decided to stop for a quick drink due to the soaring temperature outside and made our way to the Wales Millennium Centre as we were close by. Usually we stop at the Ffresh Bar but due to it being closed for the day opted for Bar One, opposite to Ffresh. Big mistake! After waiting a few minutes to be served by the bar tenders a young lady who thought that she was Tom Cruise in the film Cocktail, sun glasses sat firmly atop her head, enquired as to what we would like. After being up early for work and having work early again the next day I ordered a toffee milkshake that was advertised on the bar's cold drinks board to be told that the staff were not selling milkshakes!!! After enquiring as to why I was met with an abrupt "because it's busy!" Stunned, as there were more than ample staff around to make my drink, another member of staff informed me of a different reason to which the bar tender snapped "I'm not even going to bother with that excuse". Clearly it seems that if you are not ordering an alcoholic beverage which is more expensive in price the staff at Bar One simply do not want to help. I left the bar area not bothering to order anything else as felt that this lady insulted me by her lack of co-operation. Fuming, I sought out the Manager who told me that this 'assistant' (what a joke!) would be dealt with. On leaving I noticed that she was nowhere to be seen and that the Manager had taken over her position (probably received more complaints due to her appalling attitude) or she was out back reading up on how to treat paying customers the correct way. It seems that the staff at Bar One should have wondered over to the Coffi Co not far away as they were extremely busy but who showed manners and professionalism to members of the public, maybe they could have a lesson in customer service. I will not set one toe nail in Bar One ever again due to the poor service I received when all I needed was a simple milkshake!!

Good seating. Nice location. Friendly service. Reasonable prices. Would definitely visit again before any event in the Millennium centre.

We booked a table, had welcome drinks and a drink token for any cocktail. The venue was nice and cool having just visited another bar that was super hot. The music was good, the atmosphere great. Perfect spot for some hen do fun.

El bar tiene una gran ubicación en la bahía. Me senté afuera y tomamos una copa. Tuve que hacer un gran esfuerzo para conseguir esta bebida. No tengo problema con ir dentro de mi propia, pero incluso entonces tuve que hacer un esfuerzo para conseguir atención personal a realizar mi pedido, no era llena. Quizás fue cambio? De cualquier manera el precio era bueno y la bebida era buena, la ubicación era genial. Daré otra oportunidad.

Standards seem to have slipped here recently. The martinis we had were badly prepared and none of the tables had been cleared. It also seems strange that they can't put a couple of more staff on during the busy periods.

Extremely slow service not helped the extremely rude and offensive manager. This place needs to sort out it's priorities!!!

Me sorprendió ver todas las críticas negativas, ya que mi amigo y yo tuvimos una bebida muy agradable aquí. Debo señalar que no estaban aquí en una visita de teatro y no era pre-show o intervalo de tiempo, así que era muy tranquila. En esta ocasión, aunque tanto el martini intenté, y la calidad del servicio, fueron excelentes.

En primer lugar, este negocio no es llamado "Bar" - su nombre es uno.

The food was overpriced, the servers weren't prepared to deal with the pre-theatre rush, the manager was so rude and we ended up getting half our food refunded because we didn't have time to eat it before the theatre and taking the other half in to the theatre wrapped in napkins. Would never go again. Go to the cafe at the other end- the servers are much nicer and more efficient.The bar was very busy when we arrived because we were there for food before a show and foolishly l thought than an hour early was ample time before the show. We had to queue for about 10 mins before we could order and it was obvious the staff hadn't been properly trained for busy times because they were all running around like headless chickens. My mother and I ordered something we thought would be quick and easy because we were concerned about time- a soup and a sandwich which weren't cheap at £6 each. I checked with the man who we ordered with that the cawl didn't have to be specially cooked and it would be quick to serve and he sarcastically replied that it was obviously ready to serve otherwise we'd be waiting 6 hours. It later turned out that man was the manager... After waiting around half an hour, my mother and I were getting really worried about the play starting so we checked with the servers about our order because the table next to us had been served their tapas even though they ordered quite a while after us. We think they had forgotten our order because he didn't come back for around 10 mins. He told us they had run out of cawl and asked us to order something else. It had taken them half an hour to even look in the pot of cawl! I spoke to the manager and told him how unhappy I was with the service and that this had basically ruined the start of our theatre experience and he didn't even seem to care. He was really patronising and tried to tell me how chronological ordering works in a restaurant... I obviously knew this and this fact didn't negate the long wait, terrible service or his rudeness. He gave us a refund for the soup because we didn't have time to eat it and I had to wrap my sandwich in napkins and eat it in the theatre. This experience really ruined part of our day out at the theatre.

Staff very friendly, food tasty, relaxing atmosphere.

Great food. Fast and friendly service

Service just about quick enough so we could eat and have a few minutes to relax before going to the opera. Pizza was well cooked, not at all burnt even on the base which was decent. We shared a pizza and 3 tapas dishes. Too much cheese on the pizza for our tastes, chunkily chopped mushrooms but not alot of veg on the topping. The tapas was mostly disappointing, squid was 5 oven cooked battered things as was the prawns. Probably prepacked like the sort of party food you get in the supermarket. A large portion of tasty hummus and a pitta bread was the third but at 11.95 for the three, I felt ripped off. Standard bar prices for drinks. Next time I would share a pizza and share one humous tapas. Friendly enough staff and atmosphere but keep your coat with you if it's cold out because there's a draught from the nearby entrance/exit to the Millennium Centre.

One of the places I go when I want a break from writing. Lovely coffee and a super Goats Cheese & Onion Marmalade Ciabatta.

Only one bar-man on duty before a major concert - had to wait for over 20 mins to get served. Not good - drinks overpriced. Would not return.

I was third in the queue for coffee on Sunday. I waited a long time as two young ladies faffed about getting drinks for the two customers in front of me. They were very slow. i ordered my three coffees, paid & again watched them shuffling round each other, took the order of the man in the queue after me. A large man appeared from the room behind the counter took the order of the third person waiting & served her while we still waited. I stated to him that the servers were far too slow & he told be angrily that it didn't help them to hear my complaint & I could go somewhere else. I hd already paid & there was an even longer queue by then. So much for customer care. I would have pursued it further at the time but my daughter & husband were waiting. A good manager would have apologised for such bead service.

We ate here because it is convenient for the opera, but wish we hadn't bothered. The plate had a tiny bit of rice, a tiny bit of chilli sauce, a tiny salad and a mound of nachos. It was all tasteless and very expensive for what it was. We won't be going back.

I really fancied a Bloody Mary but they had no tomato juice. I opted for a house Merlot, which was lovely. I also had the hummus and warm pitta bread and the choizo in rioja, which was stunning. Lovely staff

Exactly what we needed. Some delicious pizzas homemade, great salad and wine and lovely atmosphere. Definitely visit here again on our next trip to the Opera House! Brilliant.

Basically food is very run of the mill, menu hasn't changed in years, very boarding and uninspiring. Food is very over priced, same for the drinks. Anybody would think that you was eating training in the Centre of London. I was genuinely shocked with the price of a soda water and lime. £3.50. My first protest about the price was completely ignored! It was only when I asked another member of staff who was servicing the tables how much it costs (his response £1.50) was any thing resolve. If this place can try and get away with overcharging and over inflated prices they will. Greedy!

Lovely light lunch before a matinee show. Good menu choices, including vegetarian dishes. Reasonable prices. Good range of drinks / cocktails.

We didn't plan to eat here, just shelter from the rain and have a coffee. It was quite empty though and we managed to get seated on one of the leather sofas,so we had a bottle of wine and some chilli beef nachos.Service was great and we ended up staying quite a while and watching the world go by through the large glass wall.Plenty of seating outside so were planning to go back when the weather is better and sit outside in the sun.

while visiting the Cardiff Bay today we dropped into Bar One for a snack and drinks it was such a lovely day we sat outside. It took a time to find a clean table !! I know everyone is short staffed these days, it's a sign of the times, but there is know excuse for staff and management to be serving meals at tables and returning in side empty handed. At one point I presume it was the manager came out onto the front for a cigarette he had a chat with a member of staff who I presume was just starting his shift, as soon after he starting clearing tables . This took him approximately 20 minuets as there was so many tables to clear. The manager waltzed back inside empty handed. I think some staff training is required here!!!

We had the veggie platter to share. Feel that it's very over priced for what you get. Enough for one, no where near enough for two. In its current form should be half the price. I have at the platter a number of times over the years, not really changed over that time in what is on the platter. Have got bored of it now so will not order again. Will go else where, unless the there is a change with what's on the platter and the quantity is dramatically increased to a level where you feel you have value for money over Bar Ones profit! Would we interested to hear from Bar One on any changes they make to their menu as a result of feedback. More that. Happy to provide further feedback on future changes.

Great customer service and caters to my dietary requirements. Rhia, the barstaff/waitress made really great Mojito's. Will be returning

Dropped into Bar One for drinks and a light lunch. Tea and hot chocolate; the latter was very tasty. We'd ordered chicken and bacon sandwich but they turned up stacked with cheese - which we didn't want - so we sent them back and they came back with mayo plus a side salad, although lightly toasted which again was unexpected!In truth, not a big deal, but a little careless perhaps. However, the sandwiches were delicious and the sofa we were on was comfortable, so it was a nice stopGood clean loos close by; pleasant polite service all through and a price at around £8 which we thought was very good value

We have visited Bar One on several occasions to enjoy a platter and a drink. On our last visit, however, we ordered a mixed platter and were surprised at how little you got for your money. It isn't the cheapest to begin with but this seemed very over priced. We weren't impressed. I hope this was a one off.

It's a shame that a bar in a nice location suffers so much from poor customer service and friendliness. I have been a few times now and been disappointed over again. Sometimes the coffee tasted like water and the bar staff was very unfriendly when explaining the situation.It's good for sitting outside on a nice sunny day with a pint of cider. Suppose not much you can do wrong then!P.s. they don't accept cards below 10 pounds spent.

Popped into "Bar One" during the interval of the WNO for a few drinks and coffees, the staff have no interest in moving customers quickly during this short period so everyone can get served also the coffee which should have been a double espresso was smaller than a single, either their coffee machine is set incorrectly or they have no idea what they are doing even after I questioned them they still had no interest

Used to love this place, always got a good welcome and the staff made an effort with Tea Lights on the tables and relaxing music.Over the last few months, the Bar feels cold and unwelcoming. The staff seem to play the music they want to listen to and not music that suits the venue.On my last visit the bar looked untidy and scruffy.

My Husband and I visited today for a cocktail in the sun while waiting for our Son who had an appointment in the Bay. We wish we hadn't . I walked into the bar which was empty and asked for two Mojitos, the young girl told me they weren't Serving cocktails as they were short staffed as someone had called in sick. I ordered a cappuccino and a glass of prosecco. The girl took so long to make the coffe a large que was forming. When she eventually made the coffee she put it on the bar with no saucer I asked for a saucer and she looked quite shocked and replied oh right you want a saucer? She then tried to charge me again for my order even though I had already paid!I took the coffee outside to my husband who told me it was stone cold. I returned the coffee to the vacant looking girl and told her it was cold her reply was, I can warm it up if you like. I told her I would like a freshly made warm coffee, she said ok hang on and continued serving the ever growing que. A rather miserable waiter asked if I wanted it warmed up or a fresh one, I replied fresh please. I don't think he was to pleased as his face was like thunder and he banged a clean saucer on the bar. The coffee was a definite improvement but an apology or a smile would have been appreciated. We visit the Bay on a regular basis and often attend shows at the Millenium. We usually eat and drink at the numerous resturants around the Bay. It is such a shame that Bar One which is situated in this amazing venue which attracts large number of tourist from around the globe, who visit our beautiful capital city are allowed to offer such appalling hospitality. Not an image the welsh government want to portray I'm sure! Never again!!

Popped in on a rainy day for some lunch - toasted sandwiches. The wait to order was rather long as the one member of staff taking the orders worked rather slowly. Making coffees seemed to be the cause of the delay. Once we had ordered though we only had to wait for a few minutes before our food came which was a pleasant surprise. It was OK as far as I can remember, but the beer was excellent. It was bottled beer from the local Celt brewery which is one of the best in Wales in my opinion and such a contrast to the trendy but poor quality continental lagers which so many places sell. I'd go there just for that.

We sat outside in glorious sunshine and enjoyed a great lunch. Despite being very busy and what seemed to be pretty chaotic, they rurally delivered on the quality and speed of service of our food. Thoroughly recommended.

Visited here on Bank Holiday Monday. The Bay was packed but Bar 1 was not. That should have told us something. The waiter who took our order clearly didn't want to be there. The food arrived quickly and this is the only positive thing we have to say about this establishment although perhaps given the quality of the dishes we received or should I say lack-lustre quality this should not be considered positive. My wife ordered a goats cheese and roasted veg bruschetta. The bruschetta comprised a ciabatta roll with its top roughly hacked away. This had then been shown the toaster for a millisecond then topped with goats cheese and roasted veg swimming in oil. The finishing touch was yesterday's lettuce. My toasted morrocan chicken toastie did not fair much better. Ciabbatta again given the same amount of time in the toaster filled with cold mediocre coronation chicken. Coffees were not much to write home about either. Very disappointing. We shall not be returning and unless they up their game I recommend that this eatery is avoided.

I have eaten here a few times with colleagues from work and recently had lunch with my brother, who was visiting from elsewhere in the UK. I like it a lot - they do decent food (the meatballs are worth having) and some good drinks (the smoothies in particular). It is a bit on the expensive side and if you go there when it is busy, you will probably not get such good service. However, you will also see the BBC production companies lunching here while they set up the next shoot for Dr Who and the service is always helpful and friendly. As a tip, remember that it has an upstairs section - most people do not realise and even when it is busy downstairs, you can get some quiet upstairs.

If this were a stand alone cafe I wouldn't bother. It's situated inside the Wales Millennium Centre. For that reason alone it should be making far more of an effort. The toasted sandwich I had was ok and arrived fairly quickly. My 'beef' is, as is so often the case, with the service. I was waiting for a friend to arrive so ordered a simple coffee. The manner in which I was served left much to be desired. It was if I was an inconvenient interruption to the conversation the person in question was having with a colleague, and that was after I had eventually been asked if I was waiting, which I would have thought was obvious. After my friend arrived we ordered our food from another staff member who couldn't have been more different; pleasant, helpful and welcoming.The experience is as important as the product isn't it? This place does the WMC no favours whatsoever.Needless to say there were few customers in at this lunchtime.

Visited here for a quick cuppa on a rainy Monday in July. Picked what we wanted, were told the price, handed over a RBS £20 note. The instant reaction was: We cannot accept that, the manager won't let us. I explained that it is legal tender across the UK, the waitress pointed to a note on the wall and said "these are fakes we cannot take them". I assured her it was not a fake but she would not listen to reason, I asked to speak to the manager, and was told she was in charge. My family were deeply upset by this reaction, we have NEVER had any issues with this ANYWHERE in the UK and certainly did not expect this is the Capital of Wales. On reading the other trip advisor reviews it seems that the name of this establishment is misleading as one usually refers to sector leading performance. POOR SERVICE and staff who accuse you of being master forgers do not point to sector best service. DO NOT VISIT, there are many more nicer options in the Millenium Centre who accept ALL LEGAL TENDER.

Popped in before attending a concert - didn't expect much. We were told there would be a 40 minute wait for food as they were busy. Food arrived after ten minutes though so quite pleased. Brie and pear salad was great, chilli con carne was good but not very hot - hence the average rating (would have been very good). At just under £20 for two meals and two drinks prices were pretty good. An enjoyable light meal, sat outside in the sun in Cardiff Bay