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3.5

Based on 2.301 opinions finded in 2 websites

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Nº 1224 in 1625 in Cardiff

Nº 200 of 255 Other cuisines in Cardiff

CUSTOMERS TALK ABOUT DISHES WITH..chickenpizzafishsandwich

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I booked a meeting room for a course I was running. The room was always clean and tidy, and the staff were always there to help if needed. Donna was brilliant at reception and always happy to help with any issues.

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Jack Agates . 2024-09-29

MORE AT Google

Reception area and bar is very nice, Rooms are dated and could do with an upgrade especially with the prices they charge. Cleanliness of rooms not very good.

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carl evans . 2024-08-28

MORE AT Google

The hotel and the team are lovely so I would recommend staying here but if you're a vegetarian eat somewhere else. That's why I have given a 2 star rating. I know from previous experience that vegetarian food is nowhere on the priority list of any Village hotel I have been to previously but my recent stay hit an all time low for extremely poor veggie food. The burger was listed as a beetroot burger with salad and fries and what I was served was uncooked rice covered in, what looked like, beetroot paste and squashed together in the shape of a pattie. It was inedible as the rice wasn't even remotely cooked so I took it back and asked for a refund. The team were very apologetic. It wasn't their fault so I wasn't going to have a go at them. They offered to cook me another one but I declined as having the same option again was a definite no. One of the service team said she was vegetarian also and advised that they had a soya based veggie burger available so I asked why that wasn't on the menu. She didn't know. As it was after 8pm by then I decided on a refund as the best and safest option. Vegetarian food is not a new concept in 2024 but to be served something this bad was a shock. The fact that a chef thought that was acceptable as a vegetarian burger is very concerning.

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Mena Smith . 2024-08-28

MORE AT Google

So myself and husband are regulars to the gym! We pay a lot each month but there's a few aspects that need to be improved, we were told the gym opens at 5am, it is very rarely open before 5:10.....the same with the pool, often stood round waiting until after 6am before the pool and changing rooms get opened! The equipment is quite old and rusty! It is however clean and tidy! Hopefully things start to open on time soon, we pay enough each month and on a year's contract!

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Lauz Morgan . 2024-08-23

MORE AT Google

Haven’t stayed overnight but come in to use V Works a couple times, staff are always super friendly and helpful ☺️

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Garin Fitter . 2024-08-22

MORE AT Google

Great hotel, rooms were clean and service was good. Health club facilities were excellent, I would stay here again.

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Jabed Hussain . 2024-08-20

MORE AT Google

Ate in the pub, very long wait for food, which apparently is normal... Nice decor and close to M4, which is why I meet colleagues there.

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Honest Opinion . 2024-07-29

MORE AT Google

No Aircon and lack of sound proofing in the room could hear other guests going to toilet. There was a fan in the room but this wasn't of any use. The room and bathroom were very outdated in comparison with other village hotels I have stayed in. Not worth the extra price in comparison with the other budget hotels nearby.

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nassr El-Faki . 2024-07-28

MORE AT Google

Good facilities including gym and pool at extra cost though.

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John Mackenzie . 2024-07-28

MORE AT Google

It's a great hotel, I recommend it to my friends too

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Antonio Coleman . 2024-07-18

MORE AT Google

Good hotel with big gym and lot of rooms. Maybe the rooms Need a bit of refresh or more detail focus, but overall It Is a nice stay. Breakfast can be improved for sure

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John Segs . 2024-05-31

MORE AT Google

I'm currently a member at the leisure club, staff unprofessional just do things to your membership without notifying you, staff on leisure reception never answer the phone, showers on way out of changing rooms before entering the pool constantly out of order or are freezing cold, showers on pool side contaminated with rust because wrong one's were installed when had the refurbishment aswell as the mixer valve faulty as it's either boiling hot or freezing cold but management said have ordered new knobs which is not going to solve the issue, jets in pool never seem to work properly, number of young staff on pool side on their phone's irresponsible, nothing like it once was which is a real shame.

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Mathew Baldacchino . 2024-05-24

MORE AT Google

Gym and food are great price and fantastic value

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Michael Crothers . 2024-05-23

MORE AT Google

I've stayed here twice now and it is a brilliant hotel. Breakfasts are superb, rooms are modern and clean with comfy beds. Staff are really helpful and friendly.

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annette mccluskey . 2024-04-29

MORE AT Google

Very nice modern hotel just off the m4. Rooms are very spacious and comfortable.

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Chris Warburton . 2024-04-14

MORE AT Google

Only went for one of their meeting hubs - needed an HDMI adapter but theirs had been nicked. The staff were friendly and tried to be helpful.

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Linsey Imms . 2024-02-14

MORE AT Google

Met a colleague for coffee on a very busy Friday afternoon. The place was packed but service was excellent and full praise goes to the girls walking around to take peoples drinks orders.

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Paul Styles . 2024-02-13

MORE AT Google

It's a privilege to leave a review, initially, beautiful hotel, welcoming staff a lovely Scottish lass on reception. She recommended what facilities were available . I entered my room to find the lovely staff had treated me to a birthday surprise of chilled prosecco, chocolates and a 60th birthday card. Bless you all, we had a lovely relaxed time, and your food is 10/10. I will be back.

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Melanie Harris . 2024-02-11

MORE AT Google

A great place to meet or stay just off the motorway. Always busy.

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John Loaring . 2024-02-07

MORE AT Google

Visited the leisure club as had one day pass. Very impressed with facilities, changing rooms and pool area. Staff very efficient and friendly. Definitely worth considering membership.

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Paul Elias . 2024-02-07

MORE AT Google

Un pincho de pollo, servido con unas cuantas patatas fritas y otro pincho con verduras 17Un "postre de chocolate caliente", que es un ratón de chocolate y una cucharada de helado de vainilla con crema, una pequeña cantidad de malvaviscos, conos de galleta y servidos con una jarra en miniatura de jarabe de chocolate barato a temperatura ambiente. 7Muy caro, y la comida en sí era normal en el mejor de los casos.No comer aquí de nuevo.

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karltb . 2019-06-24

MORE AT TripAdvisor

Se nos recomendó utilizar la aplicación para pedir comida, lo hicimos, el pago se realizó 45 minutos después, no llegó la comida. . . . Le pedimos al barman que siguiera nuestro pedido y él dijo que no podía verlo en el sistema. Habló con su gerente, quien carece de cualquier tipo de servicio de atención al cliente y no se acercó a nosotros para disculparse por el error.¡Luego se descubrió que la aplicación no funcionaba y que la comida no llegaría incluso cuando se hubiera efectuado el pago! ! !Su gerente necesita un entrenamiento serio ya que sus habilidades son terribles y carece incluso de una comprensión básica del servicio al cliente. 1 hora después todavía no hay comida.Somos miembros del hotel de pueblo y este servicio es una seria vergüenza para el hotel.Vergüenza.

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Clairelouise168b . 2019-05-30

MORE AT TripAdvisor

Visitamos el restaurante la víspera del 3 de mayo de 2019.El restaurante ha introducido recientemente una política de "no servicio" en las mesas, lo que tiene en cuenta que los altos precios cobrados son un gran inconveniente para nuestra comida. Tuvimos que hacer cola para ordenar y pagar en el bar antes de recibir la comida.Que el restaurante también salvó al no proporcionar platos para la comida fue el segundo menos.Tuvimos que comer en viejas bandejas de madera muy pequeñas en las que se colocaba papel marrón.Cuestiono las consideraciones de higiene en este caso. Cómo se lavaron y enjuagaron. Al cortar mi comida con un cuchillo, el cuchillo.También rebanó el papel marrón. Inadvertidamente, como trozos empapados de este papel que había actuado como una esponja para absorber mi salsa. Las patatas fritas provistas con la hamburguesa eran muy finas y estaban llenas de grasa para cocinar. El rollo de pan rebanado en el que se colocó la carne no tenía sabor. Mi invitado eligió la hamburguesa de pollo. Comentó que el pollo era incomible porque era extremadamente duro y probablemente se había cocinado una y otra vez.El ambiente en el restaurante era deprimente. Las paredes estaban pintadas de gris, las pantallas de televisión a todo volumen eliminaban cualquier posible ambiente para comer.Los precios por lo que obtuvimos fueron exorbitantes.Sin duda no volveré a visitar el restaurante.

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jamesauswales . 2019-05-04

MORE AT TripAdvisor

El estilo de bar del pueblo normal ocupado en un viernes por la noche. . .Se nos instó a utilizar la aplicación y, por lo tanto, seguimos estúpidamente los consejos. .Después de media hora, se determinó que la aplicación no funcionaba y que la gerente de servicio acordó que sería más rápido frecuentar el McDonald's de al lado.Terrible servicio, ordena tu aplicaciónUn servicio terrible, no envíe su negocio a McDonald'sEvitará en el futuro

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ian007dq . 2019-04-26

MORE AT TripAdvisor

We used to eat in the restaurant but decided to meet in the victory pub for a change. The food was “ok” though price was above average for pub food. We won’t visit again soon.

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Thejohns8355 . 2018-03-21

MORE AT TripAdvisor

piub was very busy but food served quickly. was good quality for a burger. there were a lot of people eating and some were in the foyer as there were no seats left in the pub

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HalesowenStel . 2018-03-09

MORE AT TripAdvisor

Visité aquí en un domingo por la noche. El lugar no estaba tan lleno, pero tenía una sección transversal de edades. La variedad de comida de pub es genial. Las hamburguesas son excelentes con una amplia variedad de salsas. Ordene su comida en el mostrador del pub y el servicio posterior es genial. La actividad de la noche fue un cuestionario de música, que fue divertido y no tan difícil, para que todos puedan disfrutar.

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Roedig . 2017-12-11

MORE AT TripAdvisor

Had the best vegetarian classic burger here. The lentil patty was awesome. My friend had a chickin/bacon sandwich which was massive, and she said we really good. Would definitely go again. Great place for lunch and easy to get to.

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Steph D . 2017-10-18

MORE AT TripAdvisor

I always prefer to eat in the bar rather than the adjacent restaurant when staying at the Village. Surrounded by TV usually with Sky Sports and a good WIFI reception in the bar. Food choice is less than the restaurant obviously but still comes with some excellent choices and I have always enjoyed.

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278alasdairj . 2017-09-18

MORE AT TripAdvisor

Came here on Wednesday for a burger and fries on the way home. All the food was absolutely lovely and the staff were really helpful. Great for a pit stop on the way home from work.

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Sjabena . 2017-09-08

MORE AT TripAdvisor

tasty burgers. flat bread pizza could have more topping or e half the size. be aware that the hummus starter is enough for 2 people to share

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cuckoo1956 . 2017-09-01

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El Viernes burger ofrecen es una buena relación calidad-precio, pero encontramos que el precio de la cerveza era caro. Tuve que volver la primera hamburguesa ya que no estaba totalmente preparado, pero no había problema, y recibir rápidamente un sustituto preparado.

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Jacquie G . 2017-08-08

MORE AT TripAdvisor

Good value and decent pub meals. Similar to a weatherspoons but better. Drinks a little expensive, but it is most places these days.

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dean_sully . 2017-07-23

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Had drinks here 2 nights running, lovely Beck's beer and staff. The large screen tv with crystal clear picture was great too. Would be happy to come again

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indokarasan . 2017-06-20

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Gran relación calidad-precio y un servicio atento en el cervezas y hamburguesas" ofrecen un viernes por la noche. Volvería si estaban en la zona.

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Nalarabbit1 . 2017-05-17

MORE AT TripAdvisor

The Victory Pub is a nice and well maintained pub. The staff is friendly and helpful and locations is almost always busy.

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Beat9935 . 2017-04-30

MORE AT TripAdvisor

Las bebidas aquí son buenas, pero las comidas son mal pensado. La presentación era buena, pero las hamburguesas estaban secos, la ensalada estaba densamente picadas sin aderezo y el pescado era más pasta de pescado. No lo recomendaría para comida y sólo Ven aquí si me alojaba en el hotel. Los precios no es bueno para la calidad.

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Josh G . 2017-04-30

MORE AT TripAdvisor

Came in as we were staying at the hotel attached to the pub. I was there to watch football but also ended up doing the bingo quiz. It turned out to be a decent night apart from a large table full of locals (older men and women) using their mobiles to find the answers. Sat in front of the quiz master doing it obviously means it's a fix but still fun for us to do. The bar staff were friendly enough but one stood out more than the others, a lovely little blonde that didn't mind having a laugh with us.

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Stv66 . 2017-04-05

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Excellent place to watch live sport get yourself a red card for the deals on the match days. All in all a good place to be

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magoowood . 2016-11-03

MORE AT TripAdvisor

Food is as you would expect in a standard chain... Burgers and chips type. Staff friendly enough, sometimes very slow. We are regular visitors with our little one, they are great with children and don't mind them running around etc. Great if you want to watch sport and have a pint and burger and a basic bite to eat. You wouldn't come for a romantic meal!

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Lonasass . 2016-08-04

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This is always a busy place, surprisingly as it is a chain hotel near a busy motorway roundabout, it is popular with people from the nearby villages of whitchurch and tongwynlas who come here to watch sports on the TV's and enjoy excellent drinks deals . With that in mind, we tend not to sit in the bar to eat or drink, rather we order there and sit in the hotel lobby area, especially as we have children with us. The bar food selection is quite extensive for a bar and service is swift.When we stay at the village hotel we usually eat here at least once and it's a handy central place for family to come to enjoy a night out.

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Karen G . 2016-07-25

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The Bar was busy as it was the last wales Euro Match , However the food order was delivered quite quickly.It was quite a large meal which was a pleasant suprise.It was hot and well prepared.If your Not up for a resteraunt meal this is just as good and in my opinion the better of the 2 in the hotel

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Adhoc65 . 2016-07-13

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The food here was fantastic. I needed my food cooking a certain way with some added extras that fitted in with my meal plan and macros. The staff were very helpful and made the ordering process very easy and smooth. 10/10

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SimonWN1982 . 2016-06-26

MORE AT TripAdvisor

Met my niece here for lunch, bar staff very good, food the right side of average, I had the chicken sandwich which was OK, my niece had a burger which she said was fine, drinks on the expensive side, but I suppose that's to be expected.

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bobv999999 . 2016-06-08

MORE AT TripAdvisor

Visited with family, no ribs as 'still cooking' so bad start. Staff member served me but continued to talk with two other staff members at till point then started to pour the wrong drink! Table dirty, child riding bike around the pub, staff member using disrespectful language when moving a trolley with colleague! Tuna melt was more like mayonnaise sandwich, classic burger was the better option. Soft drinks were very expensive, don't mind paying hotel prices if good service given, at least paying attention to guests. Disappointed and won't be visiting again - shame as expected more as pub based in a hotel.

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Rosietime2015 . 2016-05-30

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Nice quality Fish and Chips in a tray. Bar was busy with football TV watchers, not a great ambience to eat in. Fish and chips took a very long time to come, so we ended up asking to see where they were, in the end it turns out they forgot our order, but they promised we would have them in five minutes, a promise trhis time they wefe able to achieve.

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sensorman . 2016-05-05

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As we were staying in the hotel we though we would have a drink in the bar before we head to bed.My husband and I ordered two double southern comfort and cokes, we were a bit shocked when the bill came to over £16. However after telling the lady we were on our honey moon she did knock the price down to just over £13. XxNext time I think we will be on the pints.

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Curtis E . 2016-04-24

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Busy but fun, good for families. Good pub food, choice of burgers etc. Good service as well considering they were busy.

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Peter F . 2016-04-02

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Fine if there's an offer on, but it's a toss of a coin that if you bring visitors they will pleased or even impressed.

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marnixroels . 2016-02-18

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Recently spent the night at The Village Hotel and popped into the bar for a few drinks and a meal before going to a private party nearby. The atmosphere is excellent, very friendly staff, quick service and nice choice of meals. Plenty of screens to watch the footy (not my idea of fun but others enjoyed it). Would highly recommend and evening at the Victory Pub :-)

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SandieKelvin . 2016-01-11

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Went there last night lovely staff delicious pizza great sports pub. Had a great time joining in with the quiz night very comfortable.

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Mandy R . 2016-01-04

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The staff in this pub really do go the extra mile and really are a credit to the hotel! Most appear to be very young and hardworking which results in a very upbeat and very pleasant atmosphere. A lot of the regulars use the excellent leisure club in the hotel so the place is always busy.

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ppatriciaw . 2016-01-02

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Went on the off chance Boxing Day with family, in a party of 8. Atmosphere was good. Sky Sports and BT Sports on view, so very good for sports fans. Friendly, efficient and helpful staff. Food was decent pub food, although one of the party thought there was a lack of chicken in the chicken tikka masala curry. Flat bed pizza and fish and chips highly rated. Would not recommend for a special occasion but as a pub meal was good. Great, value for money children's menu ( Burger pretty much same size as main menu). Would return.

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SkippyPea . 2015-12-27

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Excellent dinner for eight adults and two children.Staff were very friendly- greeted at the door, service very good.Food amazing, especially as one of our party had gluten freeRequests.Santa's visit made the children's day.Would definitely go againThanks to all staff working to make our lunch special xxx sue

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742sue . 2015-12-25

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We visited Village Urban Resort today for Panto/ lunch and we had fantastic time .Chidren enjoyed Santa and presents.We all loved panto show and food was amazing as always! Staff are very friendly and helpfull. Our overall experience was superb.Thank you :)

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Tbarbarar123cardiff . 2015-12-23

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The pub is a sports bar as well, so can get noisy at times. However the food was good and the service excellent. We had two small children with us, and they were catered for well also.

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Tenorman41 . 2015-12-13

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The staff were fantastic, Really friendly and very helpful. The food was good (the sticky toffee pudding was amazing), the room was spacious, clean and well maintained (shower head was a bit loose and the kettle lid didn't open but that was all). We stayed on a Friday in November with an offer: 'Friday feeling' got £10 credit at the bar, room and dinner and breakfast for under £62. But the staff really made it.

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Jeremy C . 2015-11-21

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Went here on a Friday evening en famille and settled for the Friday Early Evening Special Bar Snacks. Burgers for £1, £11 normally. Doubled up plus chips and it came to £3!!! Plus a nice pint of Marston's Pedigree. Nice atmosphere. Thoroughly recommended.

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David A . 2015-10-31

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We call here regular as it's not far from the house. The food is ok pub grub and the service friendly. Friday nights are good with the burger offer so eating out need not be expensive.If your int the area it's worth a try, the atmosphere in the pub is normally ok as it tends to get busy.

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Perrym2167 . 2015-09-26

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Had a burger and a pint on first night. Friendly service, live sports, what more could you ask for, lovely burger as well

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Barry C . 2015-08-31

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The noise level was horrendous. Not good value for money, the menu was limited and the food simple and not particularly tasty.

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Judith V . 2015-08-29

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I came here with family for dinner. The menu selection was fairly small however there was still choices to apply to all ages and eating habits. I had a BBQ burger which was really tasty. The presentation is quirky and adds something extra. The prices are reasonable.However after dinner we ordered some coffee, the double espresso was a small cup of black coffee so pointless having, the mocha also didn't taste of coffee and was very bitter.

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AH12013 . 2015-08-14

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First time I have ate in the pub section although I have visited this hotel many times. The menu is good for a pub, well priced and quite a good choice. The service was very good, from the bar staff to the waiter service. The hotel is ideally situated just off the motorway and has lots of parking. The atmosphere is really quite lively, I know that they have themed party nights which also look good.

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Sun1UK . 2015-08-12

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Ate here on Saturday 1st August & had a few drinks. Very sociable atmosphere, food was excellent & the staff were very helpful.

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MrsHelmke . 2015-08-04

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Had a few drinks here before the rugby. Although not that busy it did take a while to get served. Good choice of drinks and impressive range of meal deals, so good for families and those with kids.

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russellhp . 2015-07-12

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Unfortunately the dining room has no soft furnishings so if you are expecting a lovely quiet relaxing meal this isn't the place.However we requested to eat near the bar and the manager was excellent in accommodating our needs.

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Opulence . 2015-07-12

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When I arrived I was given a room at the back of the hotel some distance from reception. Apparently updated a few years ago.( at least 10 in my opinion.) I switched on the TV to find only a few channels, not even freeview. When I called to say there was a problem with the TV I was told that there was a problem with the wiring over the last week and that it affected most of the hotel. Engineers on site to fix.After a quick look on trip adviser I discovered this was a ongoing problem from back in 2014 and that the guy on reception was not telling the truthConfronted the duty manager and soon got upgraded to a upper deck room. This room is a lot better with full Sky TV. Happy with the hotel after this.

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Michael P . 2015-06-29

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We had a great pub lunch here, the pub can get busy, so choose your seat carefully, the burgers were fantastic

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mlimburn . 2015-06-28

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Visited The Victory Pub a few times as it is actually very close to my home. Today however was a total disappointment. Nothing wrong with the food, or the service. However, when I was told the price, I actually gasped and said "HOW MUCH?" When we examined the order, I realised that my extra portion of onion rings actually cost £7:50 so I asked for them to be removed from the order. Other things that were just plain wrong:- Loud music being played....and a style of music totally inappropriate to the average ages of the clientele. (Actually, the place was almost empty...strange for Sunday lunchtime.) There were children running around the restaurant as if it were a playground. Nobody asked them to stop. Finally, my burger was served in a box....it went back.Food tasted great, service fine but this place really has some issues.

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Philip E . 2015-06-14

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We were staying at the hotel for a night and wanted some food on arrival. As the restaurant wasn't open, we reluctantly decided to go to the pub but were pleasantly surprised by the meal. Burgers were good, as were the wraps, and the chips were crispy and plentiful. I didn't like the wooden crates they were served in and would have preferred plates but that's just my preference. Reasonable value too.

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Liz S . 2015-06-13

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Despite all the plus points the food lets this venue down and it shouldn't, they could do much, much better. I like the venue, the ease of getting to it, parking and how it feels when you are there (i.e. a genuine gentle buzz) but the food is no better than poor, perhaps a 3/10. You'd assume the kitchen to be the same as the hotels main kitchen and if so, the quality of output should be better. Management team: Please up your game and stop re-branding........this is not going to save you.

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Graham G . 2015-05-22

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Had a burger and fries and after a half hour wait ( the place was empty ) the most awful burger in the world arrived. I lifted the top of the bun to have a look and inside was a skinny burnt burger, which was strangely cut in half, it was as dry and hard as you could possibly imagine. I tried one bite and trouble chewing it! There were two pieces of red onion, one was a ring from the skin and was totally inedible. The slice of tomatoe and piece of lettuce actually looked ok but I'd gone off the whole thing by then. Chips were nice and hot but tasted of over used oil. Considered mentioning it to the waiting staff, but he was impossible to attract. And quite frankly after tasting the ghastly wine I had with the even more ghastly burger I just wanted to get out of there !! As my title suggests, if you want a burger, go next door to Maccy Dee's !!

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SueFromCardiff . 2015-05-10

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Have eaten here a few times over the years. I ordered a flatbread which included bbc sauce, what I didn't know was the flatbread would be covered and smothered in sauce. No other taste, just sweet bbc sauce. A real disappointment.

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Carolyn B . 2015-05-06

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Truly exceptionally bad burger. The Village Hotel need to hang their heads in shame. £9-10 for a burger and "no extras allowed"...I havnt had a burger this bad since my childhood!Winner of Worst Burger Award 2015

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livingthedreamreview . 2015-04-08

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Despite a long wait to get served at the bar, the food was good.Most tables were strewn with glasses and generally untidy

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Bawtryscot . 2015-02-20

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We ate here just over a week ago and I'm still coming to turns with paying over £5 for a pint of Cider. You can actually have a pint of Cider and a Meal for something like £7.75 as part of the Lunch Deal the Victory have on offer. I thought there was some kind of mistake with the till but no they really do serve Cider at over £5 a pop.The Food we had wasn't too bad to be honest. My Fish and Chips was rather tasty and the little pot of mushy peas was appreciated.However it was a shame that the Victory Pub wouldn't accept my wife's money off voucher. She has recently joined the Health Club. Apparently the Voucher could only be used in a different branded Victory Bar??

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Welshtravellers27 . 2014-12-30

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food was tasteless, edible if hungry... ok as quick bar food if it is just to fill a gap, not worth an evening out

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allie s h . 2014-12-29

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The staff here couldn't organise a p155 up in a brewery!My fish finger sandwich on white bloomer bread turned up as fish fingers in burnt brown toast ( brown bread toasted until actually black) with no tartare sauce as advertised.I asked for some mayonnaise but they couldn't find any - made me wonder what they made my friends chicken mayo sandwich with.We ordered 6 meals, 5 had something wrong. Shambles.

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McWig . 2014-12-22

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Overpriced bar meals would have been acceptable if the portions matched the descriptions and were not served in a tin bowl, which a two year old could have been pleased to eat out of but left us with rumbling tummies. Also, when the waiter was approached he simply shrugged, which would have been quaint in France but did not go down well in Cardiff. I wish we'd gone to McDonalds around the corner, which is disappointing in itself.

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Phil V . 2014-12-18

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I just love the Victory Pub in the Village Hotel. A great choice of well cooked and presented food at reasonable costs. Certainly not hotel prices. Great bar and enough TVs to go around on match day.Always worth a visit.

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bombomCardiff . 2014-12-08

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Great meal, very reasonable. Service very good, tasty meal. For a hotel the price of drinks and meals very good.

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Robert D . 2014-12-07

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Went in for a Sunday supper, went to the bar to order food and all staff vanish for 10 minutes. Placed order of Pie and chips and Victory Club sandwich with fries. 30 minutes the pie arrived, with smash potato and heated up. 15 minutes later I had to ask 'Were is the Club sandwich'? (only 7 people in the hole of the pub) The bar manager offered a free pint of beer because of the wait, it took another 10 minutes to arrive and the chicken was freezing cold, I was told ' the chief only does cold chicken in the club sandwiches' . Sent meal back and asked for my money back. Staff were polite, but, the whole place is utter rubbish and expensive for heated up dreadful ready meals. Better off going into Whitchurch Village it's self and find something far better value.

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Rockfoodie . 2014-11-10

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Out of 3 beers tried on tap, all were spoilt and had to be replaced. Cellar staff need to pull their fingers out.

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Big_Ern_On_Tour . 2014-10-14

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Look, this is a funny place. It isn't a pub, because its not full of blathering drunken idiots. Oh, and because it's too open-plan. It is like an extension of the hotel lobby/foyer, which is by its nature, a place of semi-hushed tones and reserved behaviour (see: this is not a pub) and other extensions of the foyer are: the V-something restaurant, the Starbucks coffee shop (which isn't a Starbucks "coffee shop" because it isn't full of pseuds, and it's too open plan. Also, the 'bucks and the pub share a long veranda/promenade/patio/beer pavement. So, all these things blend into one another. Only at the midway point of the pub and of the retaurant, do these two places start to detach from the foyer. So: pub atmosphere: NO. Thank the Lord. What it is, is an airport lounge bar (with no airport, which is good if you're not looking to travel far). As such, the staff have a variety of non-pub duties and are often seen wandering around from place to place. Depending on the person, this is a good thing: people aren't tied to one post and hence prone to rut-ism. The pair I met on the bar were thus: a muscular, glowing young chap with the air of being in charge, and a twinkling slender young lady side-kick. While both effervescent, the girl gave the impression she would rather be quiet than risk offending. The young rugby star however, had an assured readiness with him: I had a meaningful conversation with him about the nature of addiction and pride in the "instant gratification" society of today, which began with a comment about the price of a can of RedBull, and ended quite comfortably with "It's all Biblical!".The food. Mine was a club sandwich, which was very pleasant, and exactly what a club sandwich should be. The gorgeous young lady I was with - Lucy - is afraid of all meat but chicken. She is a very innocent, delicate thing, and her default mode of "please protect me" in strange, cosmopolitan environments (and our 11 year age gap) has prompted her to be mistaken for my daughter in the past. By a Korean Christian Evangelist in charge of a travelling choir on the streets of Abergavenny. He also mistook my sister for my wife. So, in places like these, she goes demure and submissive and we tend to isolate ourselves socially in a romanitco kinda way. It's amusing. And, as is the nature of airport lounge bars, this is a place you can blend in and no one bothers you. The food was good. (Lucy had rice with chicken shish kebab, which was very pleasant indeed). The people were nice (but i think the chef assistant who appeared at one point was scared of Rugby Star. And no drunken fools. But that was in the middle of the day. Can't vouch for the hordes of drunken businessmen looking for a quick hook up who might congregate there at night time. Laptop heaven.We enjoyed (or failed to be disappointed by), the place so much on our arrival at the hotel, that we went back to have lunch again at departure the next day. We sat in the sun on the Loooooong balcony/veranda/pier/boardwalk/paved patio. It was calm, quiet, sunny. The non-alcoholic drinks (we don't touch booze - I'll tell you all about it one day) are limited in choice at the bar, as at the restaurant in the hotel, so we had some iced water, and i walked round the other end of the veranda and grabbed a £600 iced coconut latteccinofrap from $tarbuck$ (cliched use of the dollar sign, i know), which was quite delightful. This time, following some exquisite garlic flatbread in the restaurant the night before, I had the Victory special flatbread pizza. It comes out on a plank with a pizza cutter reminiscent of a discus on a stick. Very happy with it, with one problem: I hadn't noticed it was touted with BBQ sauce. For me, with the "all artisan-y" flatbread, and the plank and discus, the BBQ was a bit too plebby, a bit too KFC. It was made with bbq sauce instead of pizza sauce, you see, so it was like eating a fine pizza that someone's kids had got to with the sugary, chemically squirty sauce. It didn't quite manage to spoil the pizza, but i was a little downhearted. Lucy had a jacket potato with salad (curse you, weightwatchers!) which she claims to have enjoyed very much.....Hahahahaha.

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David K . 2014-09-15

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Good selection of drinks however we visited on quiz night so was a little loud for our liking Drunk our drinks outside left after 1 drink would visit again but will make sure it is not quiz night

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Edward B . 2014-08-28

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Dull and boring - far to dark an dun inviting. Had bar meals and these were not enjoyable at all. Upgrade in made required even though it states they have just done that. I can only guess what it was like before.Disappointing visit

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JonnyBerlin . 2014-08-03

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Have eaten here a few times but not for a while so had a look on trip advisor just to get up to date review of the place. Some of the reviews weren't so good so was a bit worried about visiting again but thought I would give it a try with the kids as its easy to get to, plenty of parking and food kids will eat. VERY GLAD I went there. Food was really tasty pub food, staff were really polite and friendly, food was plentiful and very good value for money. Would definately recommend it and will definately be going back next time I'm in the area.

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secret-luncher . 2014-05-27

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I stayed at The Village Hotel whilst travelling and ate in the Victory Bar every evening. The first evening I ordered a bacon and cheese burger which was great and hit the spot, what you expect from pub food! The second evening I ordered just 2 starters to share between 3 of us, Nachos and cheese fries and both were massive portions!! Taste was good too! My last night I ordered the steak which was disappointing it was very fatty and not cooked as ordered. But I ate around the fat and it still tasted nice, also ordered chocolate fudge cake which again is what you expect from a pub... not spectacular but edible and hits the spot. The service we received was great from the 2 guys behind the bar, always friendly and asking us if we needed anything. Would visit again, but only If I was staying in the hotel.

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KayLeigh09102014 . 2014-05-15

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Have been to this pub a couple of times for food and it is very hit and miss, have been and the food and service have been great, then the last two times we have been it has not been so great - food has been less than expected (food not as advertised and service very slow). Sadly will probably not be going again as I have heard other people have had similar experiences

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Janine W . 2014-05-05

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As the restaurant from the hotel was quite bad I decided to try the pub to see if it was any better.I got nachos as a starter. The portion was huge with loads of beef and cheese. I really liked them and it put me in a very good mood for the main course.I ordered baby back ribs. They looked amazing. The portion was big and the glazing looked perfect. However disappointment came with the 1st bite. Bland. No favour whatsoever. It seems they cook the ribs as they get them from the butchers. No salt added and straight to the oven. A few minutes serving them to a client they add the glazing. The result is a disgusting dish!!!!!!

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nikko1974UK . 2014-04-27

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What can I say - read the reviews and decided to give it the benefit of the doubt - bad move! Food is tasteless; club sandwich was supposed to have egg, which turned out to be something similar to egg mayonnaise, but couldn't quite be sure. Chicken bites were rubbery. Also, got charged for double the amount of drinks that we had. Extremely expensive for what we had.Sticky table didn't help either.

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kkcat_13 . 2014-03-06

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We were members of their fitness club for two months and I can tell you that this is a truly disgusting place with disgusting food! Their restaurante is better but it is often closed. The food in the pub is so disgusting my stomach turns when I think about it, traumatizing! The ribs are dry like cardboard and have no taste other than a blub of sauce on the top, the mac cheese has an odd taste, the waffle with caramelized banana was so awful I am still traumatized. All in all, not even the 10% discount would convince me to go back there again and the same thing say many other members! Anyway, our membership is ending and... never again!

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FranciscaR . 2014-02-25

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If you have to stay at this hotel can I recommend the tesco express in Whitchurch. They can serve food and drink whereas the sad victory pub in the village hotel has the majority of tables covered in the detritus of the previous guests and can't take good orders for " 45 minutes love " plus u can't even get basic drinks . Comfy bed for the night fine anything else forget it

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Chris F . 2014-02-17

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We visited the village today and we were told to leave our children outside the swimming pool because it was 'adult swimming time' what a ludicrously stupid reason.

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AnonymousY8882GW . 2013-12-30

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Went as a party of six and late for lunch so about 2.30. Told to order at the bar so we did and ordered drinks also. Waitress at the bar said they would put two tables together to make a six.Went into the restaurant to be "confronted" by a large man in charge who told us they were shut and preparing for evening meals. We explained that tables were being put together for us and he pointed to them, told us someone else had taken them and seemed to think that was the end of the matter.When we told him we had ordered food at the bar you could see that he registered that if he sent us away then the food would be wasted so he showed us to - incredibly - a table set for six.Food was average. The mushy peas were not mushy but a solid mass in a small dish so I made a sand castle out of them on my plate.Niceish surroundings, a brilliant spot to meet people, geographically but average food and the welcoming grin gets a nil points from me.Would not recommend this to my friends.

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patandclive . 2013-12-21

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Had dinner there with my wife on a Saturday evening. Pub was noisy with party goers but it didn't put me off however, what did put me off was how dark it was. The menu was rather limited and I thought the food was quite expensive.We ordered a double stack burger and a scampi. Food was just okay and when you pay over 10 pounds for a burger, you want something that is good but sadly it was just average. I have had better food in a brewers fayre at a much reduced cost.The bill for 2 mains and 2 drinks was 28 pounds.On the positive side, the staff seemed friendly enough but they need to improve their service standards though, no meal check back and our empty plates sat on our table for ages.Sorry but won't be rushing back.

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Gmfa . 2013-12-14

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A great little pub within the hotel. Friendly staff and delicious food, served quickly. It was pretty busy when we were there and we had a job to find a table last night.They have daily offers which you can't fail to miss, given all the promotional material dotted about the place.

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we_re_off_again-soon . 2013-10-30

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not a bad pub at the village, we prefer the restaurant but when you have the kids with you this is just perfect especially with the chicken wings!

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JuHaHe66 . 2013-10-28

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comfy, clean and sky sports, food is quick and very tasty, good selection menu. reasonably priced too

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clare d . 2013-08-25

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Great food but little choice and expensive as are the drinks, just because your staying at hotel doesn't mean you have to be ripped off

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Michael H . 2013-07-04

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