Victory Pub at Village Hotel in Cardiff

Currently staying at this hotel and having been a village member for nearly 2 decades and having stayed regularly at most of their hotels nationwide I just wanted to say this hotel is spotless ( despite some ongoing renovations) the rooms and gym are very high standard the staff are fabulous and both the evening meal and breakfast is first class well done to everyone here.

When I arrived reception staff were amazing! My room was very clean and lovely laid out. I had food at the bar&grill. Christian was great help, he helped choose what to order! And was lovely to talk to. Food was lovely and very tasty and the price was great. I am definitely going to stay again!

Only went here for some lunch. It was really nice and the prices were actually pretty decent. Had the Hot Honey Fried Chicken Burger which was very good.

Food in the bar was absolutely rubbish, had a hair in my mixed grill and for £30 quid was not happy then they took for every to replace it. The salmon was cremated. Not a very healthy way to cook fish. Just rubbish pub food for top restaurant prices. Won't eat here again..

Great hotel, lovely staff and comfy room. Really enjoyed my stay here, breakfast was great and staff were really friendly!

Rooms are standard hotel rooms, not that much better than what you would expect to find in a premiere inn, what is better though is the facilities, the bar/restaurant is very nice and reasonable price too it has a Starbucks within the hotel and a fully fitted gym with a very large pool and sauna / steam room.

Entrance doors are always blocked by smokers. The staff and the ocassional bouncers do not bother with ushering them away. No way I'd take children here unless you want to walk them through a wall of smoke

A Five night business trip to a Noisy, Overpriced Disaster Masquerading as a Hotel This place is nothing more than a cheap, low-budget motel trying (and failing) to pass itself off as something decent. Do not be fooled by the staged photos—this is an absolute nightmare of a stay. Rooms: Thin walls mean you’ll hear every conversation, every snore, and every other noise you wish you hadn’t. The windows might as well be open, because they do nothing to block out the racket from outside (or the draft). Food: If you enjoy cold and stale you’re in for a treat. After two try's I used uber eats for the rest of my stay. Cleanliness: Apparently, housekeeping is optional here—my room wasn’t cleaned for four days. I had to ask for fresh towels and a bin empty. Pool: The water was so murky, I half expected to see a swamp creature emerge. The few saving graces, the WiFi is good. The gym has decent equipment. Bottom line: Stay anywhere else. This place isn’t worth your money.

Went for breakfast at the Village recently and was served by Michelle with the sparkly hair. She was absolutely fantastic! Michelle checked allergies/intolerances with us before explaining the buffet and then checked how we were getting on a bit later. Michelle was so pleasant, friendly, enthusiastic and warm, and the buffet was great. Clean restaurant and facilities. Would recommend.

WOW. from the time we walked into reception we were made to feel like VIP's our Club Room was stunning. We attended the Freddie Mercury Live Tribute Show Party Night, this was amazing. The food and service from the bar staff, restaurant staff and management were worthy of 5 Star Silver Service, we were unable to fault anything at all. Thank you so much "We (in the word's of Arni) Will Be Back"

Absolutely incredible night Freddie mercury tribute 2 course meal & late disco Well worth the money Will be back soon Thanks Leighton 👍

Had a great night, entertainment was amazing. Good crowd pleaser. Food was lovely at the village Hotel for the party night. Staff were also happy to talk and entertain.

Convenient and easy for a meeting on the M4 with a client. 4 hour parking but does get busy

Nice hotel The pool is very nice

They never leave you alone via email afterwards, great hotel and very busy

⭐️⭐️⭐️⭐️⭐️ A massive thank you to Ethan and the team at the Village Hotel for their warm welcome and exceptional hospitality this morning! The Neath RFC players were treated to fantastic service and a proper meal to fuel us up for our away match against Newcastle Emlyn. The attention to detail, food quality, and the friendly atmosphere made a real difference to our prep. We can’t thank you enough for supporting us—diolch yn fawr! 🖤🏉 Highly recommend it for any team or group looking for quality hospitality and match fuel (food). Matty, Neath RFC

Due to being let down by a previous booking we were looking for a last minute venue for my mother's big birthday celebration. I contacted The Village and liaised with Frasier from their events team. Frasier couldn't do enough for us and gave us a great deal on hiring their event room with disco, buffet etc. he met with us on a couple of occasions to ensure that everything was arranged to our specifications. Frasier was such a pleasure to work with and alongside Kieran, who I believe oversaw the event on the evening, the whole party was a resounding success and my mother had the best night celebrating! The DJ (sorry, can't remember his name now) deserves another special shout out, he was fantastic and there wasn't a moment when somebody wasn't on the dancefloor! I have to admit, all members of staff that we met were a credit to The Village, from the receptionists (we stayed for 2 days so met a few), to the waiting staff, bar staff, and the gym/pool staff etc Everyone was friendly, approachable and helpful. I have only reduced a star when it came to the rooms as one room we booked was extremely cold (and noisy as was facing the main road outside) and the other was extremely hot and the dials on the heating system didn't seem to work. To be fair, we were so busy that we didn't complain as I'm sure if we did, staff would have endeavoured to sort the problems out for us. We will definitely consider The Village for our next big family gathering/party!

This hotel is big, and usually a hive of activity. The bar area is large and plenty of screens to watch sport. Food and drink are great!

Booked an overnight stay but, after visiting and checking out the room, left and drove home. It was AWFUL! The room was freezing (it was December) but when we turned on the radiator, the constant banging was unbearable. We could then understand why it was originally switched off. The ill-fitting windows would not close properly, causing a constant draught and the noise from the motorway, merely yards away, was unrelenting. This was not the only noise issue, however. On arrival we were informed that it was likely to be noisy because there were two large events in the function rooms, plus a disco in the room directly beneath ours. Non of which had been mentioned when booking. When we expressed our concerns to the girl on reception, she shrugged and said she would let the manager know and would cancel our breakfast order. Of course there were no refunds! NEVER AGAIN!

Very friendly people great customer service

Had a great meal in the bar on Sunday afternoon, despite not having a booking they accommodated 8 of us without hesitation, lovely atmosphere and the staff are fantastic, Christian and Sebastian in particular. Couldn’t ask for more, they couldn’t do enough for us. Would highly recommend to everyone.

Great service and lovely staff - Donna was super helpful

Donna and amy on reception are fab such great customer service. Nothing is too much for them to ask, they really make the place a nice place to be.

Great service at the village hotel Cardiff rooms are lovely receptionist was very helpful and took time to chat with us Thank you Donna. We will be back

This is the most Amazing Friendly Hotel ,where All the Staff really care 🥰Donna is the best x

I popped in to this hotel on the off chance to see about booking a couple of nights for a special occasion. I had so many questions and also some issues as this was going to be a big surprise for a special someone. All my questions were answered, and the care and patience I received from the reception team was amazing and so helpful!! I do want to make a special mention to Amy on reception as she was amazing, my first impression with her was her big welcoming smile, she was so lovely and so patient with all my questions, she didn't rush me at all and she gave me loads of advice, she was so caring and understanding with all my issues. Thank you reception team and especially Amy.

All fantastic. Donna on reception is amazing. So friendly and helpful

Very popular . Rooms have a Travelodge feel to them. Cold on arrival , waiting for the small electric wall heater to warm the room up ( hours ). No towel rail in the bathroom. Very clean tidy. Nice TV. Tea and coffee. But it's a huge hotel. Car parking is chargeable at £5 a day but you get free access to the pool and free parking by creating a free account online with Village hotels when you book. . Breakfast staff are great especially Michelle and Gail. We stay regularly for work.

Thoroughly enjoyed our stay, our room was beautiful and spotlessly clean But the best part was the lovely lady on reception Amy she was a absolute sweetheart very welcoming, friendly, bubbly & extremely helpful nothing was to much for her. She made our stay incredibly pleasurable. Will definitely stay here again

Had a fabulous stay here. The Hotel is very relaxing and everything went smoothly with our stay. Reception were very helpful, especially Amy who made us feel so welcome and we will definitely stay here again!

Hotel was clean, friendly and all most staff members on reception were approachable. Amy on reception was very professional, friendly and happy to answer any questions I had about hotel and where to go. Overall a lovely experience staying with the Village Hotel Cardiff. Definitely will be staying again soon!

VWorks Cardiff is a great facility. As a member, I feel looked after and part of a community. Aaron and his team make sure of this. Little things like Toast Tuesday make a big difference.

We arrived at the hotel, we were met by a pleasant person on reception who checked us in to our rooms with ease, I believe she was called Donna. Our room was clean and comfortable and we had a great nights sleep. We went for breakfast which there was plenty on offer. When we returned to our rooms, we met a member of house keeper who seemed like she couldn’t do enough for myself and my partner, we were provided with fresh towels and replenished our tea bags in a timely manner. I can’t speak highly enough of the housekeeping and Natalie was lovely and helpful.

Fantastic service from Aaron at works 👍🏽 I was on the fence about vworks passes but his friendly and encouraging approach convinced me

Always a great and friendly atmosphere in VWorks

Aaron has been a great help in getting setting up at V Works; from introductions to booking rooms and general advice. Always available if any questions or issues, he’s been invaluable.

Aaron was great in helping me join the Vworks. Lovely co-working space.

I have a great experience every time I visit the hotel, great relaxing venue for work and leisure. Special mention to Aaron from Sales for going the extra mile. Would recommend the village hotel to anyone

Super helpful staff and a lovely hotel, Amy was particularly helpful in sorting out a booking for me!

I stayed in the newly refurbished room 264, which was very clean & cosy. Staff extremely friendly and helpful. Couldn't fault and will certainly stay again.

Attended the Pub & Grill with my mum. We both had the fish and chips. Portions were very good and food was delicious.

Attened a retro party night and it was a great laugh. Attended with a friend and tickets were 2 for 1 at £30.00 which included a 2 course meal and disco. What a great night and friendly team.

The team at Village are extremely helpful and friendly. Visited the onsite Starbucks which the team were friendly and welcoming. The hotel is family friendly.

Friendly staff and very welcoming!

Room was very cold and dark. Windows were really draughty and blind rattled against window all night with the wind coming through. Not all lights were working and no fan in bathroom so misted up after shower so hard to do makeup before going out as nowhere bright enough. Food in bar was expensive for what it was. Green salad was very wet and limited choice of drinks. All staff we encountered were friendly though. Car park very tight spaces and quite away from city centre (25 minutes bus journey)

I am really not your typical gym member but decided to give it a go. Right from the initial phone call and questions around membership the service has been fantastic. I was given a gym induction by Lucy who straight away could see how anxious I was. Her professional and friendly manner put me at ease straight away. She spent the time to get to know me and my goals and gave me a detailed tour of the gym and how the equipment would help me meet them. Lucy was so knowledgable I have also signed up for some personal training sessions with her and can’t wait to start. For anyone who is unsure and worried about taking those first steps into the gym then I would highly recommend asking for Lucy.

We had a lovely stay for my Husband’s birthday. We arrived to balloons and a birthday card, and two cups to get a free drink from Starbucks. Also mini packets of Haribo on our Son’s bed, which was a nice touch too. We always have a good stay here. Donna on reception is lovely, and always remembers us when we visit. The staff in the pub are also very friendly and welcoming. Amanda from Starbucks was also very nice.

Overall the hotel was a good place to stay, staff were very friendly and spa was a good way to relax. Wife loved the bed, good size, comfortable. Only issue was the lift was loud at night which I found annoying when in the room trying to sleep, like a vibration sound but it stopped about 11 30pm after everyone was in their rooms.

Awesome barman. Christian looked after us all night. Always serves with a smile

Heating didn't work in our room. Was freezing. Staff brought portable heater. Extremely busy pool sauna etc... Fab gym though, so many machines to use very large... Excellent gym. Food was OK in the evening... Breakfast was nice. Only paid £49 for room, but did not expect it to be freezing.. Plus there was a loud noise every 15mins throught the evening which made it difficult to sleep.

Very well run Gym and Hotel. I have tried a few other Village Hotels which fell below what I would expect. I am very pleased with the Cardiff Village Hotel. Good location just off the motorway with easy access to the town.

Stayed for work, enjoyed the facilities, especially having the gym and pool to use.

Great service. Sarah and the Housekeeping team couldn't do any more for us. Made our stay very comfortable.

Haven't stayed there but use the facilities often,gym,pool etc very friendly

First class experience at a business meeting at what is a great example for conferencing at a hotel!

Didn't stay here but came for a health check. Certainly very busy and the people on reception were very welcoming.

"The party on December 22 was a lot of fun, and the venue was absolutely fantastic—the hall had such a great atmosphere! Unfortunately, the food was a letdown. It was cold, lacked flavor, and didn't seem fresh at all, almost like it had been prepared the day before. Definitely room for improvement in that area, but overall, the event was still enjoyable!"

Water babies lessons Had a catch up lesson. The swimming pool Car park is massive and FREE parking for 4 hours no need to add your reg until after the free hours. (Other reviews seem to mention pricey parking but this is not so) Looked massive and clean when came in Starbucks added bonus for a snack after swim The changing rooms are pretty decent with male/female/family separation They had a swimsuit "dryer" it took care of most the water so it was not dripping everywhere. The pool was chilly but warmer then normal pools (probably due to the lessons) Pool looked amazing to relax in for a spa day too. Loads of different options and lanes.

Staff were great, super friendly and helpful. Rooms were spacious, clean and comfortable. Our rooms included access to pool which was great, nice big pool all one depth and plenty of seating all around. Clean and spacious changing rooms with plenty of lockers. We had breakfast before checking out, very good cooked breakfast as well as cereals, fruit, yoghurt, pastries, toast, juices, coffee and tea. Between us we tried it all and were very satisfied. The location was perfect for us coming to treforest from Gloucester and visiting Margam Park for the Luminate event, and Cardiff for shopping and a meal out. Parking was free as we arrived Friday evening and left Saturday morning. There’s a charge at other times. We were able to put our bags in a side room before we left, which was helpful. Check in and out was easy, the car park was a good size.

Not as modern as other village hotels I've stayed in. Slightly run down rooms

As a retiree joined health club to use pool + water aerobics. Full of entitled old, north cardiff rude ignorant women. Who gossip throughout classes. Waste of money.

I booked a meeting room for a course I was running. The room was always clean and tidy, and the staff were always there to help if needed. Donna was brilliant at reception and always happy to help with any issues.

Reception area and bar is very nice, Rooms are dated and could do with an upgrade especially with the prices they charge. Cleanliness of rooms not very good.

The hotel and the team are lovely so I would recommend staying here but if you're a vegetarian eat somewhere else. That's why I have given a 2 star rating. I know from previous experience that vegetarian food is nowhere on the priority list of any Village hotel I have been to previously but my recent stay hit an all time low for extremely poor veggie food. The burger was listed as a beetroot burger with salad and fries and what I was served was uncooked rice covered in, what looked like, beetroot paste and squashed together in the shape of a pattie. It was inedible as the rice wasn't even remotely cooked so I took it back and asked for a refund. The team were very apologetic. It wasn't their fault so I wasn't going to have a go at them. They offered to cook me another one but I declined as having the same option again was a definite no. One of the service team said she was vegetarian also and advised that they had a soya based veggie burger available so I asked why that wasn't on the menu. She didn't know. As it was after 8pm by then I decided on a refund as the best and safest option. Vegetarian food is not a new concept in 2024 but to be served something this bad was a shock. The fact that a chef thought that was acceptable as a vegetarian burger is very concerning.

So myself and husband are regulars to the gym! We pay a lot each month but there's a few aspects that need to be improved, we were told the gym opens at 5am, it is very rarely open before 5:10.....the same with the pool, often stood round waiting until after 6am before the pool and changing rooms get opened! The equipment is quite old and rusty! It is however clean and tidy! Hopefully things start to open on time soon, we pay enough each month and on a year's contract!

Haven’t stayed overnight but come in to use V Works a couple times, staff are always super friendly and helpful ☺️

Great hotel, rooms were clean and service was good. Health club facilities were excellent, I would stay here again.

Ate in the pub, very long wait for food, which apparently is normal... Nice decor and close to M4, which is why I meet colleagues there.

No Aircon and lack of sound proofing in the room could hear other guests going to toilet. There was a fan in the room but this wasn't of any use. The room and bathroom were very outdated in comparison with other village hotels I have stayed in. Not worth the extra price in comparison with the other budget hotels nearby.

Good facilities including gym and pool at extra cost though.

It's a great hotel, I recommend it to my friends too

Good hotel with big gym and lot of rooms. Maybe the rooms Need a bit of refresh or more detail focus, but overall It Is a nice stay. Breakfast can be improved for sure

I'm currently a member at the leisure club, staff unprofessional just do things to your membership without notifying you, staff on leisure reception never answer the phone, showers on way out of changing rooms before entering the pool constantly out of order or are freezing cold, showers on pool side contaminated with rust because wrong one's were installed when had the refurbishment aswell as the mixer valve faulty as it's either boiling hot or freezing cold but management said have ordered new knobs which is not going to solve the issue, jets in pool never seem to work properly, number of young staff on pool side on their phone's irresponsible, nothing like it once was which is a real shame.

Gym and food are great price and fantastic value

I've stayed here twice now and it is a brilliant hotel. Breakfasts are superb, rooms are modern and clean with comfy beds. Staff are really helpful and friendly.

Very nice modern hotel just off the m4. Rooms are very spacious and comfortable.

Only went for one of their meeting hubs - needed an HDMI adapter but theirs had been nicked. The staff were friendly and tried to be helpful.

Met a colleague for coffee on a very busy Friday afternoon. The place was packed but service was excellent and full praise goes to the girls walking around to take peoples drinks orders.

It's a privilege to leave a review, initially, beautiful hotel, welcoming staff a lovely Scottish lass on reception. She recommended what facilities were available . I entered my room to find the lovely staff had treated me to a birthday surprise of chilled prosecco, chocolates and a 60th birthday card. Bless you all, we had a lovely relaxed time, and your food is 10/10. I will be back.

A great place to meet or stay just off the motorway. Always busy.

Visited the leisure club as had one day pass. Very impressed with facilities, changing rooms and pool area. Staff very efficient and friendly. Definitely worth considering membership.

Un pincho de pollo, servido con unas cuantas patatas fritas y otro pincho con verduras 17Un "postre de chocolate caliente", que es un ratón de chocolate y una cucharada de helado de vainilla con crema, una pequeña cantidad de malvaviscos, conos de galleta y servidos con una jarra en miniatura de jarabe de chocolate barato a temperatura ambiente. 7Muy caro, y la comida en sí era normal en el mejor de los casos.No comer aquí de nuevo.

Se nos recomendó utilizar la aplicación para pedir comida, lo hicimos, el pago se realizó 45 minutos después, no llegó la comida. . . . Le pedimos al barman que siguiera nuestro pedido y él dijo que no podía verlo en el sistema. Habló con su gerente, quien carece de cualquier tipo de servicio de atención al cliente y no se acercó a nosotros para disculparse por el error.¡Luego se descubrió que la aplicación no funcionaba y que la comida no llegaría incluso cuando se hubiera efectuado el pago! ! !Su gerente necesita un entrenamiento serio ya que sus habilidades son terribles y carece incluso de una comprensión básica del servicio al cliente. 1 hora después todavía no hay comida.Somos miembros del hotel de pueblo y este servicio es una seria vergüenza para el hotel.Vergüenza.

Visitamos el restaurante la víspera del 3 de mayo de 2019.El restaurante ha introducido recientemente una política de "no servicio" en las mesas, lo que tiene en cuenta que los altos precios cobrados son un gran inconveniente para nuestra comida. Tuvimos que hacer cola para ordenar y pagar en el bar antes de recibir la comida.Que el restaurante también salvó al no proporcionar platos para la comida fue el segundo menos.Tuvimos que comer en viejas bandejas de madera muy pequeñas en las que se colocaba papel marrón.Cuestiono las consideraciones de higiene en este caso. Cómo se lavaron y enjuagaron. Al cortar mi comida con un cuchillo, el cuchillo.También rebanó el papel marrón. Inadvertidamente, como trozos empapados de este papel que había actuado como una esponja para absorber mi salsa. Las patatas fritas provistas con la hamburguesa eran muy finas y estaban llenas de grasa para cocinar. El rollo de pan rebanado en el que se colocó la carne no tenía sabor. Mi invitado eligió la hamburguesa de pollo. Comentó que el pollo era incomible porque era extremadamente duro y probablemente se había cocinado una y otra vez.El ambiente en el restaurante era deprimente. Las paredes estaban pintadas de gris, las pantallas de televisión a todo volumen eliminaban cualquier posible ambiente para comer.Los precios por lo que obtuvimos fueron exorbitantes.Sin duda no volveré a visitar el restaurante.

El estilo de bar del pueblo normal ocupado en un viernes por la noche. . .Se nos instó a utilizar la aplicación y, por lo tanto, seguimos estúpidamente los consejos. .Después de media hora, se determinó que la aplicación no funcionaba y que la gerente de servicio acordó que sería más rápido frecuentar el McDonald's de al lado.Terrible servicio, ordena tu aplicaciónUn servicio terrible, no envíe su negocio a McDonald'sEvitará en el futuro

We used to eat in the restaurant but decided to meet in the victory pub for a change. The food was “ok” though price was above average for pub food. We won’t visit again soon.

piub was very busy but food served quickly. was good quality for a burger. there were a lot of people eating and some were in the foyer as there were no seats left in the pub

Visité aquí en un domingo por la noche. El lugar no estaba tan lleno, pero tenía una sección transversal de edades. La variedad de comida de pub es genial. Las hamburguesas son excelentes con una amplia variedad de salsas. Ordene su comida en el mostrador del pub y el servicio posterior es genial. La actividad de la noche fue un cuestionario de música, que fue divertido y no tan difícil, para que todos puedan disfrutar.

Had the best vegetarian classic burger here. The lentil patty was awesome. My friend had a chickin/bacon sandwich which was massive, and she said we really good. Would definitely go again. Great place for lunch and easy to get to.

I always prefer to eat in the bar rather than the adjacent restaurant when staying at the Village. Surrounded by TV usually with Sky Sports and a good WIFI reception in the bar. Food choice is less than the restaurant obviously but still comes with some excellent choices and I have always enjoyed.

Came here on Wednesday for a burger and fries on the way home. All the food was absolutely lovely and the staff were really helpful. Great for a pit stop on the way home from work.

tasty burgers. flat bread pizza could have more topping or e half the size. be aware that the hummus starter is enough for 2 people to share

El Viernes burger ofrecen es una buena relación calidad-precio, pero encontramos que el precio de la cerveza era caro. Tuve que volver la primera hamburguesa ya que no estaba totalmente preparado, pero no había problema, y recibir rápidamente un sustituto preparado.

Good value and decent pub meals. Similar to a weatherspoons but better. Drinks a little expensive, but it is most places these days.

Had drinks here 2 nights running, lovely Beck's beer and staff. The large screen tv with crystal clear picture was great too. Would be happy to come again

Gran relación calidad-precio y un servicio atento en el cervezas y hamburguesas" ofrecen un viernes por la noche. Volvería si estaban en la zona.

Las bebidas aquí son buenas, pero las comidas son mal pensado. La presentación era buena, pero las hamburguesas estaban secos, la ensalada estaba densamente picadas sin aderezo y el pescado era más pasta de pescado. No lo recomendaría para comida y sólo Ven aquí si me alojaba en el hotel. Los precios no es bueno para la calidad.

The Victory Pub is a nice and well maintained pub. The staff is friendly and helpful and locations is almost always busy.

Came in as we were staying at the hotel attached to the pub. I was there to watch football but also ended up doing the bingo quiz. It turned out to be a decent night apart from a large table full of locals (older men and women) using their mobiles to find the answers. Sat in front of the quiz master doing it obviously means it's a fix but still fun for us to do. The bar staff were friendly enough but one stood out more than the others, a lovely little blonde that didn't mind having a laugh with us.

Excellent place to watch live sport get yourself a red card for the deals on the match days. All in all a good place to be