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3.0

Based on 92 opinions finded in 1 websites

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Nº 2203 in 2648 in Liverpool

Nº 405 of 463 Other cuisines in Liverpool

CUSTOMERS TALK ABOUT DISHES WITH..chocolatecoffee
Score
OpinionsNoteTripAdvisor923.0

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Do not need to say much about the quality of coffee because Starbucks always serves you similar level of quality of coffee in each cup to the customers. This cosy branch makes you feel like home due to the friendliness of the staffs. All of...

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hanekunz . 2019-12-30

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I appreciate a good cup of coffee, and this Liverpool Starbucks did not disappoint. I stop here every time I am in Liverpool.

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Catherine V . 2019-12-07

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Friendly staff, fast service and clean. Toilets a little smelly but looked clean and guess it can’t be helped in such a busy place.

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Journey705160 . 2019-06-22

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For a quick sit down and a reliably good cup of coffee this Starbucks is fine. Nice staff and comfortable seating upstairs.

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pollyoppy . 2019-04-15

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Started to go to Starbucks more and more.The seats are comfy, service quick and friendly, coffee delish. What more do you need. This visit we had a cappuccino each, delish.

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graham198 . 2019-03-15

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This has to be the worse Starbucks I have visited, dropped in here with some friends in the afternoon. Que was not too long but it took ages to get to the till, staff do need to speed up! Ordered a coffee, toasted sandwich, found...

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Sara S . 2019-02-23

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I have visited your establishment on many occasions and you have always catered to my dairy intolerance and I have had the best coffees in Liverpool and its highly recommended and I will keep on visiting your establishment as you all make me feel very...

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Skyla-SCT-Bronson . 2019-01-15

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I usually visit Starbucks as I like that they have (usually) consistent coffee and snacks. Found this place open early on a Sunday, which was a bonus, a few minutes walk from our hostel on Mathews Street so happy I didn't have to walk too...

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acoton . 2018-10-24

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My little girl loves this place. We go in every Saturday. It’s generally busy given the location. On a few occasions lately though I have been very tempted to complain. There is one woman, who is always there, one week she left the disabled toilet...

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lauraparsoms . 2018-09-21

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Went the cave today with my partner the staff were very friendly and interacted with us both very relaxing afternoon

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Redroy01 . 2018-09-21

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Visited Starbucks L1 this afternoon for a quick flat white. It was quite busy however the staff were excellent. We had a great chat whilst I was waiting for my coffee. The flat white was excellent. I get it’s a busy store so interactions like...

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bob g . 2018-08-29

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I usually visit this Starbucks when I'm on an early shift. Despite being already populated by hipsters, this Starbucks has always welcomed me well. They make an amazing White Chocolate Mocha and I can't really complain about the staff as they've always been really nice...

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LadyFester . 2018-08-15

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Visited today and I am traumatised at the state of these toilets , slime around the taps the seats have never been cleaned and they are absolutely rotten throughout !! I’ve been to many festivals and I can tell you that every poortaloo I’ve been...

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Janette B . 2018-06-02

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When I visited this awful establishment, I waited a good 5-10 minutes for my flatwhite. As I waited, I thought I’d use the facilities and drain the main vein. As I entered the toilet, the stench hit me. Somebody had left a hot steamy one...

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SappoBro . 2018-03-02

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I was dragged into this godforsaken dump by my son who is into "designer" coffees. Upon entering I was taken aback by the amount of litter and debris on the floor. All free tables were covered in half eaten food and spilled drinks. I had...

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David P . 2017-12-30

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Called here yesterday, long wait for a tasteless latte, strange toilet arrangement where both men and women use same ones, obviously used by a lot of men as floors and seats filthy, understaffed - staff that were there were pleasant and hard working

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13anne13 . 2017-10-27

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I'm newly disabled and do not find it easy to get around (I have a stick and find walking painful). I'm beginning to see different people's attitudes and pick out places that enable. I didn't ask for any particular help but the server (Paul) offered...

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LucyH382 . 2017-07-07

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Came here late in the evening as it was only one of a few places still open for a quick drink. We didn't mind queuing but were greeted with a very blank monotone service that isn't usual for Starbucks. The barista on the other hand...

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Wanderlustaaa . 2017-07-05

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Who doesn't like starbucks?!!!?!?!? Let's be real. The sandwiches are always nice and fresh and the drinks are always served on time.

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Natalies19871 . 2017-07-02

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C'est la première fois que je suis allé à Starbucks. En plein décembre, j'ai commandé un Frappucinno à la passion...

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dionysusssss . 2017-04-20

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For some reason, Starbucks coffee in the UK disappoints. I can't forgive them for changing over from real whipped cream to some awful-tasting aerosol product. I think that a US visitor is well advised to ask for an extra shot; if they really want some...

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Frank S . 2017-02-20

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ממוקם בליברפול ONE, בית קפה פינתי עם מקומות ישיבה לא רבים בפנים ובחוץ. קפה בינוני, שוקו חם מעולה - שוקולד...

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gabi_benlavi . 2017-02-07

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Terrible, poor service, waited about 20 minutes for an Americano because Bryon and Sam were more interested in talking about their personal lives than serving the queue of people. The whole staff were slow and inefficient and didn't seem to want to be there. Will...

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samwT9518YK . 2016-12-28

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Popped into here for afternoon tea. It was very crowded with very little comfortable seating. We were not impressed with the quality of the tea and should have probably found a tea shop.

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lakelover908 . 2016-11-10

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I never write bad reviews but after the experience I had here I thought I had to. I didn't mind that the tables were dirty and that the was a long queue as it was very busy. I just didn't like the main server Zach,...

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paulr412 . 2016-11-03

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Needed the coffee fix so dropped in. Interesting use of space. Service was quick and friendly. Coffee was of a quality you would expect.

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GrahamSample . 2016-10-28

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When we entered there were only 14 people sat having drinks or food and only two people in front of us in the queue - so, hardly busy ! We then waited a full 15 minutes to get served due to staff being more pre-occupied...

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NoelW798 . 2016-10-05

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Service terrible , rude staff no basic manners like please and thank you . The whole place was dirty, ground floor and upstairs where we sat , the table we sat at had just been cleared by a member of staff but failed to wipe...

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Nikki C . 2016-10-02

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Spent some time here a w times. Just your normal Starbucks and while star friendly they are busy and at times left on their own to cope. No other complaints as I live Starbucks coffee, cakes etc and this place will always get my custom...

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69ianp . 2016-09-03

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I don't understand how a franchise can end up like this. It's harming the whole brand, I have never seen a coffee shop as dirty as this one, starting from the entrance, the windows have never been washed, you can't event touch the door handles....

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277Izzy . 2016-08-15

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Whilst havin coffee with my daughter last Friday at approx 3pm, three young lads were sitting along side us, next thing two started kissing passionately,whilst been filmed by other! Why didn't management step in and stop this behaviour! Glad I didn't have my grandson with...

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AngelaM3102 . 2016-08-08

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Floor covered with food. Tables not cleared. Sofas covered in stains. Not enough cups left to have a tall latte so drank from a takeaway cup. Only given it one star because I can't give it 0. Avoid this place and go get yourself a...

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HW19_12 . 2016-07-25

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Starbucks never disappoints. Always the same and you can rely on getting a good coffee. Free wifi too.

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rifkisabonet . 2016-05-23

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Doesn't look much from the outside but it is a quirky underground 'bunker' with different decor than many Starbucks. Staff were friendly, coffee was a bit slow as they were busy but was just what we wanted before tackling museums and shops.

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GremAndTabs . 2016-02-28

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This Starbucks is a hidden gem especially when it's hiding under stairs the underground feel and dim lighting gave it a very good atmosphere. The hot chocolate I had was beautiful.

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richardsU8611AY . 2016-02-09

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Every Thursday me & the husband start our day off, shopping together, right here! It's cosy, staff are lovely, coffee is made properly! The underground aspect has a NYC feel to it and we love this! Also enjoy bringing my teenage son her to attempt to communicate with him haha!

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MRANDMRSSMITH05 . 2015-11-26

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i didn't bother with the coffee after i saw how filthily the would be comfy chairs were disgusting read this and do something about it

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JerseyGeoff . 2015-11-09

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Essa loja segue o padrão das demais lojas da rede. O pessoal do atendimento é simpático e eficiente. Os preços estão um pouco altos

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Sergio L . 2015-11-04

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really friendly staff made my latte exactly as ordered in pretty good time no excessive waiting here

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swift314 . 2015-10-14

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Popped by for a mid shopping break last Friday. The seating is not only plentiful but very relaxed. It is your typical Starbucks and as far as they go they rarely differ from each other however what really makes this one special is the service, the baristas are all more than helpful and friendly and the artistry with the coffee gives it a really personal touch. I would highly recommend a visit!

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tomj932 . 2015-09-07

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Why oh why can you not get your staff to clear tables and wash up the dishes when we sat down just about every table had dirty crockery on it the floor behind the counter was stacked with dirty crockery and to top it all the drinks wee cold

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JDP0239 . 2015-07-31

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Cool little place, it can get a little busy at times, but the staff are always pleasant. It's somewhere i go frequently to relax.

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philp77154 . 2015-07-19

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Ordered a large hot chocolate without cream. I was served a large hot chocolate with a LOT of cream. I pointed out to the serving woman that I ordered without cream (for all she knew I could have had an allergy to cream). She scraped it off with a spoon - left cream around the edge of the cup, on the lid, and floating atop the drink. I pointed this out and repeated that I had ordered no cream (more a matter of principal by this point). Apparently, in this starbucks - the customer isn't "always right" and she proceeded to argue with me! Telling me the cream was gone. I pointed out all the places I could still see the cream, and I would like my order of a hot choc. without cream. Again, she argued with me. Appalling.

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AlisAnswers . 2015-07-12

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I usually drop in to 'the cave' whilst shopping at Liverpool One, consistently good coffee, but always busy. Sometimes takes a little while for tables to be cleared, but the staff are lovely.

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JenS934 . 2015-07-12

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Consistently good. Just so busy, tables are squashed in. Couldn't relax, food and drink was as you'd expect

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louisew105 . 2015-07-08

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In a cave, with dingy lighting and continuous " trendy muzak " pumping out from the speakers. The cafe was a good place to dive into when it opened. The furniture is now looking worn and many of the floor lights don't work. Frequent changes of staff have seen the barista service drop, and today I was left waiting for an excessive period ( I was the only person waiting to be served.) Room for improvement needed or go elsewhere.

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Boudin882 . 2015-05-16

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Nestled in a cave like corner of Liverpool One shopping centre, this is a quirky little Starbucks. Coffee, food , service etc as one would expect from Starbucks.Staff friendly, clean environment.

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alison l . 2015-03-28

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coffee, i like coffee, we had a mesmerising experience here with coffee, not food, but coffee. i had 2 sugars, frothy milk

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Matt W . 2015-03-27

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Excelente como todos los starbucks, el cafe con su temperatura justa, todo a tu disposicion para que le agregues lo que quieras. Limpio y bien mantenido.

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JoseValtier . 2015-03-14

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Stopped going to Starbucks after the tax fiasco but thought I'd give it a go again. I couldn't believe it. The coffee is through a machine and no cups. You have to have a paper cup. The place is obviously popular with teenagers who are understandably more interested in whose is in there than the coffee. To me this made it worse as it seemed they were being scammed.

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eat59 . 2015-01-18

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By L1 lifts for car parks. Nice staff who gave us a flask of hot water for baby bottle warmer! No Charge for this but ordinary bottle of water £1.35!

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Wynford35 . 2014-11-01

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My wife & I are fairly frequent visitors to the fabulous Liverpool One but it was our first visit to this 'secret' Starbucks which is tucked away near John Lewis and the bus station.

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RichyBlood . 2014-10-26

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Excellent location which is easy to access from Liverpool ONE car park. Staff are really welcoming and friendly, and are great at remembering the names of regular customers like myself.

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adamwlkr . 2014-09-08

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Too many typical prepubescent girls and staff always spill milk leading to stale smells all the time, not happy

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Advisor R . 2014-08-16

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The staff here makes the place somewhere I visited every day. The drinks were heaven, the sandwiches fresh, well priced, and delicious.

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pdncpd . 2014-07-15

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The coffee was the usual standard but unlike other branches of Starbucks they won't take luncheon vouchers. We were asked to leave at quarter to six because they were closing. As a regular Starbucks customer I had expected to be able to stay as long as I wanted to. If you are in Liverpool and want a Starbucks coffee you are advised to go to the branch in the Liverpool One complex

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John W . 2014-03-22

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Love Starbucks although i don't like coffee I get either a signature hot chocolate or a caramel frap, there heavenly.

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JodieW93 . 2013-11-17

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An Espresso before checking in is a delight for me. One staff member, a line of 4 people waiting. coffee is as always more than okay ;-)

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JoostS_NL2013 . 2013-10-22

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It's the same thing aroud the world ! The warm beer , the untastes dishes .... The crew disprepared and the ambient is comum .

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jbhmneto . 2013-10-03

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After 6pm the upstairs seating area is closed in this Liverpool One Starbucks which is a shame as the ground floor seating area is not so comfortable.

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pollyoppy . 2013-07-12

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I generally like Starbucks but this one was small and busy, the staff were indifferent and my caramel late tasted like smoked salami.

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Emily H . 2013-06-24

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Well to say this was poor is an understatement why spend money on top priced coffee in nice surrounding when the toilets are so small,filthy,not even toilet paper and queing to use them a disgrace.come on starbucks pay your taxes and more importantly look after your premises.A BIG DISAPOINTMENT

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Philip B . 2013-06-16

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I know Starbucks has had a lot of bad press of late with tax and stuff but if you are looking for a decent coffee in town then this branch of Starbucks is ideal. Im a regular vistor on my way into work in the city centre and ive never qued for any longer than a couple of minutes. The staff there not only try and remember faces but they can also remember an order and its small things like that which make a diffference. It's easy to wax lyrical about the technical aspects of a coffee shop but to me a coffee shop should be accessible, functional and be able to do you a decent coffee in a hurry and in that respect this place ticks all boxes.

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Gary L . 2013-04-08

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It does not matter which branch you visit you can always get exactly the drink you want and the is usually always somewhere to sit and take time over your coffee and pause for a while, my favourite place for a sit down.

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peterw570 . 2013-01-14

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I preferred the Stabucks at Bold Str for this visit. Friendly staff and good variety of food and drinks. I <3 chai latte w/soy - my December drink!

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tinapaulina . 2012-12-26

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We took a airport bus (Number 500) outside Lime street train station in central of Liverpool to the airport. For our afternoon tea we had the lovely Starbucks coffee and some snacks at the airport before we took a bus to our hotel Premier Inn which was only stop away.

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Lipsytravel . 2012-12-09

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I did not go to the John Lennon Airport Starbucks, but there isn't a trip adviser Starbucks for the branch in Moorefields-Liverpool. I am appalled with the service in here.

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BennMul . 2012-11-28

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