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3.3

Based on 626 opinions finded in 2 websites

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Nº 2125 in 2648 in Liverpool

Nº 392 of 463 Other cuisines in Liverpool

CUSTOMERS TALK ABOUT DISHES WITH..coffee

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Staff are wonderful at this store always helpful and efficient

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kirsty swift . 2024-11-18

MORE AT Google

Would give more stars if the server actually spoke to us but he was far too busy talking to other members of staff

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Sue . 2024-10-26

MORE AT Google

Lovely staff and great service. Good seating inside and out

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Linda Smith . 2024-10-19

MORE AT Google

Always non desabled veicjels using the only 2 spaces. Disabled toilets are dirty .

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Tom “Tom” R . 2024-10-11

MORE AT Google

Quick service. Friendly staff. Drive through goes smoothly

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Truth Folly . 2024-09-25

MORE AT Google

Obviously understaffed, the wait for coffee is too long.

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Jo Shoba . 2024-09-21

MORE AT Google

Very nice place to have a coffee break. Very friendly staff

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Oli Yad . 2024-09-17

MORE AT Google

Good lıcation, avarage coffee and more sun

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Hadi Barman . 2024-08-12

MORE AT Google

Good Coffey nice place, food is OK nothing special and as expected bit over priced, hot chocolate and coffee are good

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dave bedwin . 2024-08-05

MORE AT Google

Great service & very pleasant staff

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chris ramsden . 2024-07-15

MORE AT Google

Nice and clean environment helpful staff great drinks .

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Silkkyy Rooad . 2024-07-05

MORE AT Google

Nothing special just a stop off for a coffee

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Jason Francis . 2024-06-13

MORE AT Google

I asked for only 2 pumps of syrup and they still gave me the normal amount and i wanted my croissant warmed up which it wasn’t and i didn’t realise until i was at work (which i had to rush for cause i didn’t realise how long it would take)

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Simran Bains . 2024-05-24

MORE AT Google

User friendly unlike the fuel station in the opposite building.

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Debulibus (Debulibus) . 2024-04-13

MORE AT Google

Good where it is and good time for it to open

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andrea tillman . 2024-03-22

MORE AT Google

You best going and support small privet business with nice coffee then go to network places 😉

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NineTailFox . 2024-03-20

MORE AT Google

Very disappointed to receive a stale panini and lukewarm latte. The issue seems to just be this branch as l get the same order every day from different location and it’s normally very, very good. Some training is needed at this branch as it is never acceptable to serve stale food which I’m assuming was from the previous day as it was very early. 9/3/24 @ 08:45

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Jane . 2024-03-09

MORE AT Google

I like this place, its my mandatory stop in the way to the airport... 😀😉👍

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Slawomir Zawislak . 2024-03-06

MORE AT Google

Excellent location, great service

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Chérie Elizabeth . 2024-01-19

MORE AT Google

Been going here for years. But lately it’s a joke. Always wrong coffees.who ever does the food for drive through hasn’t got a clue. It’s gone down hill so much . Just got two drinks from there and got home , they’d put cream on my no cream drink then took it off before giving it to me. Not telling me now I’ve got home and can’t drink the drink I payed half an hour wage for. It’s disgusting and they need to sort it out.

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Dawn o'brien . 2023-11-19

MORE AT Google

Fast, pleasant service for a takeaway coffee.

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Benjamin Taxman . 2023-10-12

MORE AT Google

Very modern Starbucks. Free WiFi. Charging. No time limit on car park.

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Ge Evs . 2023-09-13

MORE AT Google

Still in a state of shock at my drive through experience at this Starbucks today. They got my order wrong, I asked for an iced white mocha and they gave me a hot one. I was very polite in how I said oh sorry I ordered iced. She rolled her eyes, snatched the drink off me and didn't even speak to me. She was visibly so angry and I felt so uncomfortable. When she handed me my drink (which upon arriving home I've realised still isn't the actual drink I ordered), I said thank you and have a nice day. I was totally blanked. I have never received such rude customer service. There are many people who order extremely complicated drinks at Starbucks - surely mistakes happen. Reacting like this to every minor hiccup must make it difficult for her colleagues too. The attitude was appalling and I will never go back to that Starbucks again.

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Niamh Fitzpatrick . 2023-08-28

MORE AT Google

Came and sat inside today rather than using the drive thru. Lots of new faces who didn’t interact much but Ryan was there as always with a smile & a few words.

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jasmine068 . 2023-07-18

MORE AT TripAdvisor

Used drive thru, quick service. Happy with drinks.

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Terry . 2023-06-06

MORE AT Google

Great coffee and still has a few comfy chairs left

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CRFM Solutions Ltd . 2023-05-15

MORE AT Google

Friendly staff. Shout out to Ryan who was a delight chatty and professional clean and tidy sitting area

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jasmine068 . 2023-04-18

MORE AT TripAdvisor

Best starbucks I've been in , staff really helpful, very well stocked. Spotless seating area and toilets. Well done to the young team. 👏

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gary reece . 2023-04-03

MORE AT Google

They have got my drink wrong a number of times- a one shot mocha with cream. On this occasion (02nd April 23), I ordered 2 drinks and asked when they were handed over, which one was the 1 shot drink. The barrista handed a drink which he said was 1 shot. It was a double. Which I cannot tolerate as it is too much caffeine, and gives me issues.

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Cee Cee . 2023-04-02

MORE AT Google

Love the coffee but over priced £4.05 now 😯😔

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Karen Haver . 2023-01-27

MORE AT Google

Nice place but not so many parking bays

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robert gainey . 2023-01-21

MORE AT Google

Not the best Starbucks I've been in.

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Howard Griffiths . 2023-01-06

MORE AT Google

Very friendly and efficient staff. Good food and drinks

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Alison Mc . 2022-10-24

MORE AT Google

Just been served today my cappuccino by lovely smiling young lady , makes lovely change as most kids these days are pulling faces 😁👍

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Des Sutton . 2022-10-15

MORE AT Google

Visited here for a morning coffee, staff are pretty much rude, and uninterested. It's not busy, told no cups and paper cups only. Can't use your starbucks app because we're a franchise, can I scan and get the point......."I literally don't know.....so no" explains the helpful staff. Paying over £3 for a coffee has literally never been so rewarding.

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Kie M . 2022-10-15

MORE AT TripAdvisor

One of my favourite coffee shops, Staff always friendly and welcoming. Special mention to Declan, always happy to see us and service with a smile.

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Steeler G . 2022-10-09

MORE AT Google

Always quick service and friendly staff.

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Kathleen Erlenbaugh-Doyle . 2022-09-11

MORE AT Google

Never had any problems with the staff working here. They are always friendly and extremely helpful. Whilst I was waiting to be served, another customer was being shown the allergy information for the baked goods. Just shows that the staff are attentive.

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Stuart C . 2022-09-03

MORE AT TripAdvisor

We love this place. All staff are very friendly. Fantastic caramel coffee.

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Thị Thúy Hậu Nguyễn . 2022-07-24

MORE AT Google

Fast and friendly staff. A place to go for your morning coffee!

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Ged Sys . 2022-06-28

MORE AT Google

Wilde eigenlijk een latte Hazelnoot. Maar ze begreep niet wat ik bedoelde......

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mariet braas . 2022-06-28

MORE AT Google

Background music is too high to conduct business calls. 😔 Everything else is as it should be. Kind and courteous staff.

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Amit Karpe . 2022-06-23

MORE AT Google

Very friendly very helpful look like enjoying working here will visit again best Starbucks been for while

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michael maguire . 2022-06-15

MORE AT Google

Lovely chilled out vibe, fantastic coffee and excellent service from Charlie.

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Iain Carley . 2022-06-03

MORE AT Google

My first experience for starbucks in a very long time and a new starter Dave, really helpful, above and beyond what he did for us. Great customer service, very polite. They made a mistake on a drink and we offered if we could have it anyway and he was kind enough to give it to us! Thankyou Dave

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Joshua Chimupeni . 2022-04-24

MORE AT Google

Nice and friendly staff. They were attentive and went the extra mile. The store was clean and the deli counter was full. The drinks were delicious and one it is one of the best starbucks I have been to for the food and drink. The only reason it is not a 5 star is because there was a couple of mistakes made that meant drinks were delayed, although these were acknowledged by the staff before the drinks were handed to us, causing a slight delay. Would recommend

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Luke B . 2022-04-05

MORE AT Google

I do not normally do reviews but I think this one was definitely justified in doing. I have just been to the Speke Starbucks drive thru. They staff were so lovely. In the last few months I’ve been to so many places were staff look so downtrodden but the staff here today wished me a good day and it does go a long way.

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ShelleyD0311 . 2022-03-20

MORE AT TripAdvisor

Friendly helpful staff served in seconds using the drive thru... Staff really care about customers

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phil winstanley . 2022-03-15

MORE AT Google

As always great staff and very attentive. I've been using this one for a couple of years now and they never fail to get it right first time.

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Carl Austin . 2022-02-09

MORE AT Google

Frequently falsely advertising festive drinks. Different tasting drink (despite same order) every time.

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Lloyd . 2022-01-03

MORE AT Google

Love it here - great place to work from, happy environment, friendly staff, good coffee!

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Chris Shields . 2021-12-14

MORE AT Google

Great service- fantastic range - Enjoyed the Ham n cheese Toasty …. Large Latte - cinnamon swirl

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Jools Foy (Jools) . 2021-12-01

MORE AT Google

I wrote about Starbucks here in 2019 and justifiably gave it a terrible result as a result of staff attitude at the time. This time around it couldn’t have been further from this experience! The staff were excellent, very attentive and went out of their way to be really helpful and It was a completely different staff from the last time I visited and I have to say they were brilliant and friendly. From giving them a 1 on the last to a 5 n this visit speaks volumes about the improvements made here.

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SeaKel76 . 2021-11-26

MORE AT TripAdvisor

Used to be a lot better. Recently the staff haven’t been very attentive and coffee varies from ok to awful.

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Jordan Clarke . 2021-11-22

MORE AT Google

It's OK. Add some smiles and it would be way better.

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Neil Moore . 2021-11-19

MORE AT Google

Never have what you want everytime I've been only gave it 3 stars as I like the brand Starbucks

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Marcus Anthony . 2021-11-02

MORE AT Google

Starbucks coffee is Starbucks coffee. Wherever you go. That's the way it should be! But customer service can be as variable as the British summer. However, at THIS Starbucks in Speke, Liverpool, customer focus is the main event! Welcoming, kind and courteous staff, clearly pride themselves on going the extra mile to make your customer journey as seamless and enjoyable as possible. Considerate , attentive and knowledgeable, Jay went out of his way to make sure we felt at home and were completely replete, whilst Ryan brought me up to date with the soccer scores I'd been asking about! An unbelievably efficient and effective team all round. Thanks for the outstanding experience guys and girls. We aim to do an 'Arnie' - we WILL be back!

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Peter R . 2021-10-29

MORE AT TripAdvisor

Staff member Terry (I really hope I have that right, nice guy with the glasses started a couple months ago) is absolutely lovely, such a pleasant guy, always smiling and friendly - absolute credit to the team. Really makes a difference to your day when someone is super nice to you. Thanks for brightening up my day x

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Laura Riding . 2021-10-25

MORE AT Google

Them there cheese toasties tho 😋

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Kevin Toohey . 2021-10-19

MORE AT Google

Make the refreshers to weak, however always have good stock of drinks and food

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Ross Firman . 2021-10-09

MORE AT Google

This place is a joke.....over priced food, over priced coffee. Staff look like they are working in a morgue. Go to costa much better!!!! Just been in here again as wife loves the pumkin spice latte. Was enjoying the experience until staff turned up the music. Felt like I was in a bloody disco. Suppose to be back ground music. -2*

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Chris dale . 2021-10-07

MORE AT Google

Had the nicest customer service ever here today. Lovely new guy Adam served me, if only all staff were as kind. Made perfect cappuccino, will be back again.

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slC3187IY . 2021-09-11

MORE AT TripAdvisor

Never offer sugar, and when they do it's always split......one job

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danny kenealy . 2021-08-19

MORE AT Google

Service a bit slow and forgot an order until reminded

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Dyfed Bowen . 2021-08-18

MORE AT Google

My daughter spilt her cooler drink. Staff were really kind, made her a fresh one and cleaned up the mess with no fuss .. Thanks again !!

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al_b69 . 2021-08-08

MORE AT Google

Lovely staff and normally not too busy

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Poppy Royana . 2021-07-30

MORE AT Google

Long wait at drive through, somebody had a shipping order.

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Graham Beswick . 2021-07-27

MORE AT Google

We go to this strabucks quite regularly and never any issues. Sat outside recently ... there are only 2 benches but can fit about 6 people on each. Drive thru always quick

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Gaby . 2021-07-19

MORE AT Google

This was the worst Starbucks I have ever visited! Slow service, had to repeat order 3 times to three different staff members, drinks tasted awful so we’re left half full! Waste of time and more to the point waste of money £22 spent and left feeling disappointed with the whole experience!

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Katie T . 2021-07-03

MORE AT TripAdvisor

Busy little site especially on weekends but service is always fast especially through the drive through, also friendly service 👍

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Dean Plunkett . 2021-06-27

MORE AT Google

To the girl that just made a coffee frap with 9 shots and soy milk. You’re an absolute legend. Got the right amount of ice. Well happy start to the morning

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Stephen Melia . 2021-06-09

MORE AT Google

Every time I (repeatedly) ask for sugar at the drive thru, I either don't get it, or they put it in and don't stir it or don't provide stirrers

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Helen . 2021-05-12

MORE AT Google

Lovely coffee, efficient service

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A Blower . 2021-05-05

MORE AT Google

Great place if your in the area and need some fuel from the garage next door.Why not park up and enjoy one of their fantastic coffees before you hit the road again ! Theres a place you can park up to drink it and relax.

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COLBY GLEN . 2021-03-22

MORE AT Google

Nice coffee. Overall expensive compared to other smaller cafes.

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angela walker . 2021-01-31

MORE AT Google

Bit of a drive through queue but not too bad, still great Chai, shame no more signature hot chocolate

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Glen Collinson . 2021-01-09

MORE AT Google

Staff are friendly and the service was quick, lovely place for a quiet afternoon coffee

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Matty Henderson . 2020-12-17

MORE AT Google

Can't help but love this place never let's u down

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Ann Marie Fisher . 2020-12-14

MORE AT Google

Just the best coffee and the reusable colour changing Christmas cups are fantastic

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Shane Ball . 2020-12-03

MORE AT Google

Busy, quick service from ordering to getting the coffee though

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Harry Grimes . 2020-11-07

MORE AT Google

Asked for Cappuccino last Sunday afternoon without chocolate. Tasted bitter and undrinkable with no creamy froth on top. If I had not to leave to catch a plane, I would have asked for my money back. Indifferent service! An expensive disgusting attempt at providing a decent cup of coffee i am a seasoned daily cappuccino drinker and this was the worst ever tasted

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Louis N . 2020-11-04

MORE AT TripAdvisor

Easy parking, No chocolate in the whole of Starbucks? Poor.

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Luke Stirrup . 2020-10-18

MORE AT Google

Terrible service and customer communication. No enforcement of social distancing etc

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Nat D . 2020-10-06

MORE AT Google

expensive wanted sandwhich and coffee not mortgage

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Shaun Batt . 2020-09-06

MORE AT Google

I love Starbucks but the normal coffee tastes worse than Costa coffee. How can it differ so between countries?

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charmaine Fraser . 2020-08-20

MORE AT Google

These have been brilliant since reopening apart from a certain person in there, everytime i put my order in, he always messes it up and i get the wrong order! I can only drink a specific coffee and the fact that it isn't what i ordered means it just gets thrown away, after paying £4 odd for a drink, it's not acceptable, either train him up more or get rid!

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Helen Hill . 2020-07-07

MORE AT Google

Great drive through. Enjoyable coffee during the lockdown

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Alan Williamson . 2020-06-19

MORE AT Google

It's cheaper to use the machine in the petrol station. You can't sit down in there at the moment anyway.

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Michael Ng . 2020-06-18

MORE AT Google

Quick and friendly service. Great coffee.

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Alister Harding . 2020-06-12

MORE AT Google

A nice drive through Starbucks with friendly and helpful staff. They've reopened during a worldwide pandemic so how can we say anything other than positives.

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Alan O . 2020-05-27

MORE AT Google

Apparently far too busy to serve 2 coffees after taking my money, or to clear up a little. Terrible service & attitude. Filthy place. I expected better for the cost. Just average would have pleased me Keep away! Go elsewhere.

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Adrian Beauchamp . 2020-03-14

MORE AT Google

Coffee served cold, poor service and disgraceful staff hygiene practices by the staff. I'm a former food safety inspector and if I still had my id they would have had an immediate inspection.

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Joe Viking . 2020-03-01

MORE AT Google

Its starbucks...... what more do I need to say. Have meetings around the corner once a month here and this is my go to destination

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Graeme Dibbert . 2020-02-28

MORE AT Google

Great coffee and friendly service

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Tim Hardman . 2020-02-15

MORE AT Google

As someone that works in Starbucks myself I’m very disappointed at the quality of service and the drink quality. My drinks. G/ skinny decaf latte T/ caramel white mocha. Before any milk was steamed the shots where on. So they where dead by the time the milk was poured. No bar routine was followed at all. If it was busy I’d understand but there was only one person in front of me. I asked for them to be remade and the lady making them stomped of in a huff to do them. It cost just over £7 for these drinks and expect for them to be made correctly. They both seamed to be interested In the conversation and drinking their own drinks and looking at phones to do any aspect of customer service properly.

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sammy1987 . 2020-01-28

MORE AT TripAdvisor

Cheaper than Liverpool airport where I was going to and it serves coffee.

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Phil Hill . 2019-12-23

MORE AT Google

Restauracja ok miła i przytulna obsługa bardzo miła dobra kawa szybka obsługa polecam i zapraszam wszystkich lokalizacja ok naprawdę warto jeszcze raz polecam

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Marcin Karkowski . 2019-12-03

MORE AT Google

Disappointed that my dog wasn’t allowed in, so had to sit outside (in November ...). (I had been travelling a long way, the dog had been in the car for hours). At least it wasn’t raining or windy, but the outside tables were filthy, and the seats covered in cigarette ash, which I got all over my hand whilst trying to clear water off the seat. The coffee was perfect, but took a long time, as, even though staff were working flat out, there were not enough of them. It would be nice if there was some list where you could quickly look up which Starbucks allow dogs in, as lots do now, and would have saved me queuing for an eternity at traffic lights on Speke Rd.

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JKRCornwall . 2019-12-01

MORE AT TripAdvisor

Fancy coffee.not really my thing .just an ordinary coffee for me please

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Vince Spencer . 2019-11-03

MORE AT Google

Me: Tall soy latte please Staff: A latte? Me: Yes a soya one Five mins later when drink arrives....... Me: Is that a soya latte? Staff: No She shouts to girl who took the order who said: She didn’t mention soya! FFS!! They got three other orders wrong too!

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135lynseyg . 2019-10-28

MORE AT TripAdvisor

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