Subway in Liverpool

I was at 499 reward points. The server didn’t ask whether I wanted to use reward points or pay for a side, so she ended up deducting 200 points off me for a 99p side, when actually I wanted to pay for it and collect one more point to get a free 6 inch sub. Now I have to spend £20.10 to get to the points level I was before.

Very rude staff Saturday night closing time 10 o’clock I come 9:40 and they close the door and they digging in phone and chatting each other 17/09/2022

Filled the sandwich as much as they could and it's located in a really convenient spot

The guy working there got a rude attitude and no sense of customer service. Would appreciate some manners from him next time or atleast decent way of talking!

I asked for no pickles or olives on my salad and guess what I got! Loads of pickles and olives 🤨🤨🤨 Not happy 😕

Worst Subway I have ever had and I’ve had many - really mean with portions of meat - didn’t bother to measure the chicken until I expressed concern at amounts - mean with vegetables and salads - just ate my sandwich and it was dry and lacking in ingredients - severely lacking in customer service - will not be back!

Love dropping into Subway when I am pub and bar hopping, quick,tasty meals on the go ,perfect sandwiches to soak up the beer, visited this outlet on a Wednesday afternoon while heading to Mathew Street and I must say my visit was good.Ordered a cheese and salad sandwich ,prepared in front of me,fresh ingredients and very tasty indeed ,environment of this outlet was covid safe and staff very pleasant, all in all I couldn't fault anything about my visit to this Subway that's located on North John Street, highly recommended if your in the area.

Food was standard Subway, but the man that served us had no manners also i had to reach under the screen protecting us ti get the sandwiches, very unprofessional i won't go there again

I am appalled at the service i received in this Subway. The man was rude and did not make the sandwich properly. He messed up the order and when asked for something he was rude about it. He then over charged my friend for a sandwich, charging her the price of a meal for 1 sandwich.

terrible service. the guy messed up my order twice and didn’t amend it when i corrected him. very careless and more bread then than filling.

Horrible service, rude staff, felt rushed and didn't even get given any points on my subcard at all.

Quick service and brillant food

Friendly and polite staff compared to Exchange Street East.

Mi hijo y yo aparecimos el lunes por la noche y pedí las albóndigas veganas solo para que me dijeran que no tenían ninguna. Entiendo que los lugares pueden quedarse sin cosas, especialmente hacia el final del día, pero el hombre que nos atendió ni siquiera se disculpó. Rechacé su oferta de una hamburguesa vegetariana [Yuck] y dije que la dejaría.Mi hijo luego ordenó un derretido de atún y el hombre no preguntó si quería tostarlo y simplemente nos lo entregó frío. Debería haber estado prestando más atención, pero estaba ocupado preguntándome de dónde podría conseguir algo de comida y mi hijo era demasiado incómodo para decirle.Sin embargo, la pista estaba en el nombre; Atún MELT!

Clean and tidy subway with friendly staff and quick service

Just what we needed on boxing Day and the lady working was a treat. Thanks

Poor service, untidy surroundings

Nice salads but expensive in Winchester compare to other towns

Good value for money... enjoyed a fab sausage bap n latte.

Jako zastávka na svačinu, dobrý.

Clean & tidy with efficient & very helpful staff.

Staff are really friendly, make delicious sandwiches

Great tasting food but the service could be better

Great staff but there was just the one there who had been alone from 7:30 AM. Even so great service and great food!

Sometimes when busy you don't get bread you've asked for lunch deal is good

Bad service ever from subway we knew. Never see attitude from supervisor of the place like this. She made mistake not add topping and we left and returned to add it but she refused without any reason. We asked for new ordered but she refused to serve us even we want to pay for it. It is strange from Subway staff and not acceptable. We hope management take corrective action to satisfy their customers.

Teriyaki 6 inch on hearty Italian

Best of the easy food shops unique to its own way

Only went there as no other food shops open at Station

Lovely butties and refillable drink

Such a rude staff , shouting at every customer ,

Straight in and out. Food is fresh and staff are friendly

By far the worst subway in the city - don't know how the service can be so lazy and poor, looking at the reviews I'm glad it's not just me and it is consistently bad

Poor customer seriver manger manners was shocking not going there again wish could I could rate it a zero rating

Rubbish. Staff didn't care about our order, said they was busy, it's lunch time.....

Suited more for takeaway as only 2 seats at counter at the window.Problems with card machine so some customers left as they could not pay in cash.

اعتبره تصبيره مايسد الجوع عندهم سندوتشات شكلها قمح مع جبن أنواع وطماطم وكوووووولا

fast food close early nothing up normal very small to eat inside very crowded in lunch time and evening

most rude staff in whole U.K . the Young blond girl looks so unhappy . Wish her a better job .

Fast service, good tasting foods

Young lady serving was excellent

The young lady making the sandwiches had great customer service my foot long chicken pizziola was great we went on friday the 21st at 18.00 hope you can find out who was working at this time and pass this message on

Yo como el metro regularmente en la ciudad y he probado este en el pasado. No es lo mejor. El personal parece un poco poco profesional a veces, mi última visita a un artista de sándwich fue conversar con un miembro de la familia en lugar de servir y el cajero estaba obsesionado con su teléfono cuando llamó al pedido (olvidaron cobrar 20 p extra por una ensalada debido a la falta). de concentración que es la única ventaja).La comida tampoco sabe tan bien como los demás. Por ejemplo, las albóndigas tenían un sabor un poco apagado y venían casi sin salsa (en general, en otros subterráneos dan mucha salsa) y algunas de las verduras, como los tomates, están empapadas. Parecía que la bañera negra que los contenía estaba empapada en agua / líquido. Otros metros hacen crujientes y frescos de degustación de verduras. Sospecho, aunque no tengo pruebas, que esta rama corta esquinas para ahorrar dinero (por lo general, también intentan aumentar las ventas, lo que es una sugerencia).

Too small, too many people tend to be almost out of the door queuing and only a few stools

Evito este metro en la ciudad y voy a otras sucursales. El personal es grosero y poco profesional. Había una fiesta de turistas españoles frente a mí en la cola y me sorprendió la forma en que se habló, no es bueno para la ciudad y tampoco es bueno para el metro.

Usual overpriced rubbish and the coffee gets worse every time which thankfully isn't often

Never ever been served a sandwich like she never cared she must hate her job never go again 🤬🤬

Staff here is the worst type of people you can find in all the city. Very unprofessional, making sandwiches with long hair hanging, chatting between them instead of attending clients, bad manners, laughing at the clients and not even answering their questions. The manager here should make some changes in their staff. I will never come back to this place and I will not recommend it to anyone

Subway is like McDonald's, not the best food.

Había un miembro del personal de guardia a las 9. 25 sobre el 24/10/2018. Ella no tenía modales para hablarme. Ella fue muy vergonzosa y me dijo cosas muy horribles. El inglés no es mi primer idioma, pero viví en Liverpool durante 13 años y nunca se ha hablado así. Ella no merece trabajar en este lugar. Esta ubicación del metro está en el corazón de Liverpool, pero el personal siempre es racialmente abusivo.

One of the worst Subways I ever had

I like subway but I won't go this branch any more. One woman worker was very arrogant and unclean. At the paper wrap, there were some sauce marks that even she didn't know. I said about the mark but her attitude was really bad and the sandwich inside was all spilled so I couldn't eat well. Anyway the woman worker at here should be educated more. Please go to another subway near.

Badly made sandwich due to poor compiling and folding skills, it fell out everywhere when i opended it and had sauce on the outer wraooer. It was also not to store specifications (I used to work for the company ) too much meat and too little veg. They didn't have the ingredients for the original sandwich I wanted and the coffee machine was switched off so I couldn't make it meal deal which was part of the reason I went there in the first place. Disappointing and now I still need a coffee ! Wasn't even allowed my receipt so I could complain vs the website so now doing it publically. Train your staff

Poor service, on there phone while serving! Spoke to us like we were stupid, no care the making of the sub

Subs were good quality, staff too busy chatting instead of focusing on finishing making your food before it goes cold.

Personal no profesional grosero y racista con comentarios que hicieron. se niegan a ofrecer recibo y son muy irrespetuosos y no deberían ser empleados para ser clientes cara a cara, también sucios y que no respetan el estándar mínimo de un restaurante. Eso es lo que sucede cuando se pone cara a cara al personal no educado y grosero. Los clientes no visitan esta sucursal

Visité su tienda el 15/07/18 a las 3:00 p.m. durante mi almuerzo de media hora, la tienda apenas estaba ocupada con 2 clientes, esperé más de 20 minutos en la tienda mientras la mujer detrás del mostrador conversaba con su novio por el altavoz por teléfono . Sin disculpas. Capacite a su personal y al servicio al cliente sobre lo que se debe hacer y lo que no se debe hacer, a pesar de que esto se debe aclarar por sí mismo.

Hair in my son's subway, and to make it worse when he had almost finished it

My BMT that i was looking forward to was made by a new starter virtually had any top bread

Ni siquiera puedo describir lo desagradable y grosero que fue para mí el miembro del personal. También fue grosera con su otro miembro del personal, que de hecho fue educado y agradable, todo esto delante de mí y de otros clientes. Su actitud era absolutamente repugnante y, francamente, merece ser despedida. Sufro con vitamina d gravemente baja, que acaba de ser diagnosticada, por lo que no tomaba ningún medicamento en ese momento. Me hace sentir que me voy a desmayar y necesitaba algo de comida lo más pronto posible para animarme. Para insultarme, era mi cumpleaños y salí de allí casi llorando. Todos se mantienen alejados de este metro. Estoy sinceramente horrorizado por mi experiencia.

The food is good, however one of the staff were losing patience, not being polite.

Esta fue la primera vez que uso Subway, no estoy seguro de qué conseguir. Vi la imagen del sándwich Steak and Cheese y pensé que se veía bien. Cuando eventualmente llamé la atención de un miembro del personal, pedí este sándwich.La niña básicamente me ignoró y siguió hablando con el resto del personal, no armó tanto el sándwich, sino que arrojó los ingredientes al azar sobre el pan mientras hablaba constantemente con sus colegas.Me di cuenta de que solo ponía dos rebanadas pequeñas de queso y pensaba "eso no es mucho", cuando estaba asado el queso casi había desaparecido.Ella me preguntó si quería ensalada, le dije "Sí, pero no pepino". ¿Adivina qué fue lo primero que puso en el sándwich? " PEPINO " .El sándwich que recibí no se parecía en nada a la imagen del anuncio (que mostraba goteo de queso derretido), ni siquiera podías ver el queso en el mío.¡Pensarías que no podría empeorar! Mal, el supuesto "filete" estaba lleno de cartílago y básicamente insípido.Primera vez en Subway y definitivamente la última.

Normally nice and friendly service but the staff member today was not friendly or polite. She walked out from the back and ignored me, I was the only customer in the shop. Then when she eventually took my order she made little to no eye contact. After paying for my sub she just walked away and I had to stretch over the counter to grab my sub. The whole time I was in the shop she was having a conversation with the other staff member and she was more involved with that conversation than dealing with me. The other staff member was cleaning down the work surface using a spray bottle. The contents of the bottle was sprayed over all the uncovered food. I don't expect a 5 star service but a little bit of professionalism would be nice. Won't go back again

Stopped for a quick bite with a friend at lunch time, good healthy snack served in good time and staff very friendly and polite, especially a young man named Connor.

A two storey eaterie with booth's downstairs and open plan upstairs, the usual Subway sandwiches all very nice and latte coffee is excellent.

Go there and you’ll get the worst service , very rude lady working there

Staff is very rude, if you don't like other humans being don't work in a restaurant!

Very rude lady who works here. I was nagged on for asking extra mayo !!!!

Me tomó un amigo para un bocado rápido para comer durante nuestro viaje de compras. No comer carne y la señorita me preguntó si yo quería cambiar de tenazas antes de que ella hizo mi comida. Me pareció muy bien pensados. Ella realmente significaba que y me sentí muy respetado. La comida era deliciosa y rápida. Mi amigo nunca ha sido un metro antes y quedé muy impresionado.

Very small subway, not much seating, they promote the subway subcard system but 9 times out of 10 the system in the shop isn't working so they can't scan your card and over the past few weeks their payment card system has been down.

No customer/staff relations .... standard of food hygiene very poor, fact that when you handle cheese and you have someone with milk intolerance and don't even change gloves but handle the milk intolerance persons food with SAME gloves, disgraceful, pitiful standard of hygiene... The fact that when the person/customer said 'cross contamination' the staff became very agitated and remarks given were NOT very helpful...... Sandwich went straight into the bin OUTSIDE the shop!

ideally situated. Busy. Staff are very friendly. Plenty of upstairs seating all be it a bit shabby. Subway sandwiches are made to order and far healthier than the other fast food outlets round.

Great service as always, but the shop is small and seating very limited. There is a larger subway near Whitechapel (a short walk away). Can be extremely busy at lunchtime due to location.

So small.that may be you.can't eat there.

No uno de los mejores y los metros que necesita a alguien que se enorgullecen de lo que hacen ya que es claramente no es el caso por el momento. No es la primera vez que hemos estado aquí, pero sin duda será la última. Siempre hay algo no funcione o no disponible. Hoy fue la leche en la máquina de bebidas que había acabado y que necesitaba una puesta a nivel tome 30 minutos! Anteriormente ha sido no botes de leche para nuestro té, pero nos dijeron que ir y vigilar algunos de la puerta siguiente o McDonalds" greggs también visitó una vez y no tenían ensaladeras? Mala gestión

Not the best Subway in the area, the one on Exchange Street East is much better. Poor service and at-times rude staff. Its a small store too, which makes it cramped and uncomfortable.

Cuando llegue a Liverpool fui directo a reservar el tour de los Beatles pero en el camino me agarro hambre y entre a Subway,hice el pedido,me lo prepararon y cuando me llego el turno para pagar les di mi tarjeta y a ellos no les funcionaba,la pasaron varias veces sin éxito,cuando no anduvo me fui y la sra de la caja me dijo llévate el sandwiches le dije que no tenia dinero y me lo dio igual,al otro día volví a pagar con efectivo y no me lo quisieron aceptar,sale y les compre un chocolate y nos dimos la mano en agradecimiento!!Gracias!!!!

Σταθερή σχέση τιμής και ποιότητας όπως και σε όλο το κόσμο. Εύκολη συννενόηση, γρήγορο φαγητό, απλά πράγματα.

A pesar de que la cadena subway mantiene los mismos productos en todo el mundo, esta sucursal de Liverpool incorpora choclo (maiz) entre sus ingredientes, además de contar con otros tipos de pan que no estan disponibles en mi país. La calidad subway es siempre la misma, es buena y economica.

Got fed up with the usual sandwiches, so had freshly baked baguette with all the fillings added as you watched. So much better, for the same price.

The WORST Subway I have been to! ... I felt slightly unsure about it at first as it started by having to wait a few minutes for someone to serve me - while I was waiting, I also noticed there was bread left out of the bread storage. After having ordered a footlong sub, the bread and some of the salad tasted out of date - I ended up having throwing most of my sandwich away :(