GastroRanking-logo
Score
OpinionsNoteTripAdvisor384.7

comment_iconOpinions

Extremely disappointed with service this evening. I was not treated when I approached the till to be made aware someone would be with me soon .To my great disappointment I was served my sitting in order in a take away cup.Wasn’t asked if sitting in or take away. There were at least 20 used take away cups stacked on the counter, so I’m guessing I was not the only one to be served a take away when sitting in. I could understand if understaffed or extremely busy and they needed to save time on washing up however it was really quiet. The service staff standing around behind the counter chatting and using profanities. I’m not one to be offended by this however I feel that this showed to me that the staff did not care one jot about my customer experience. I don’t come to Starbucks to sit in and drink out a paper cup . Certainly not at that price 😤

site_logo

Steven H . 2024-10-27

MORE AT TripAdvisor

Tremendous service and coffee from the team. Gaby and others very friendly and helpful. There’s a previous review from Kenny, trying to cause trouble with bad feedback but he’s miles off it. He can’t even spell and his paragraph didn’t make sense. Relax Kenny What a team☕️

site_logo

euan g . 2023-04-18

MORE AT TripAdvisor

I'm in here almost everyday 10/10 yesterday 6 .4.23 wow Gaby worker there took order paid for it with Julie then girl handed 1at one to me only said waiting on other coffee to come don't know what was up with her. I said have a nice day then she went side ways the crap I took wow 😲 to say the least ..... Julie was on form she had to apologise for Gaby not her job nightmare will be back tho keep up the good work julie

site_logo

Kenny M . 2023-04-07

MORE AT TripAdvisor

Lovely cafe, great staff always chatty and helpful. Great selection on Christmas drinks and food. Overall fab.

site_logo

Skye . 2022-12-04

MORE AT TripAdvisor

My friend Monet, from work, told to to pop down, so I did, With the children, and there was no disappointment!! It was AMAZING!! So enjoyable, I will be back soon. With Monet for the work Christmas night out 🤩🎄✝️

site_logo

Joanne S . 2022-11-04

MORE AT TripAdvisor

I loved it , me and my children had a fabulous time and thoroughly enjoyed our food and drink , will be coming back with Joanne from work for our Christmas night out

site_logo

Monet F . 2022-11-04

MORE AT TripAdvisor

Similary restaurants in South West Scotland

restaurant_img
4.7

141 Opinions

location-icon69 High Street
British
outdoor_seating_117430takeaway_117430delivery_117430

The food is OUTSTANDING! Served perfectly! Service is fast and very personable! The soups are excellent!

restaurant_img
4.7

571 Opinions

location-icon55 High Street
British
outdoor_seating_117477takeaway_117477delivery_117477

The restaurant is located in Biggar High Street, where there is parking on-street in the locality for those driving, however we’re fortunate enough to live within reasonable walking distance. It’s closed on Monday & Tuesdays but otherwise open for lunch and dinner. The menu usually has half a dozen starters and desserts with around eight mains courses to choose from and these all feature fairly frequent changes. Currently the cost of a three course meal is £31.95 per head which represents a modest saving on the individual course prices. Supplements apply to some dishes which can increase the cost marginally but on the upside there are also discounted deals, such as “Steak Night” on a Thursday where you can get a starter and a steak for £25. To give some idea of what food is offered, on our last couple of visits we had Thai Fish Cakes with lemon mayo, Warm Bacon, Black Pudding & Potato Salad, Chicken Liver Pate with oatcakes and a Mushroom, Brie & Thyme Tart as starters. For mains we’ve had Haddock wrapped in Parma Ham, Breast of Chicken in Drambuie Sauce, Parsley & Hazelnut Crusted Cod, and Ballotine of Chicken & Haggis with a whisky sauce (as an alternative to peppercorn) all served with a selection of potatoes and vegetables. For desserts we both had the Cherry Bakewell Tart with Amaretto Custard on one occasion, an Apple & Blueberry Crumble Tart with custard and a Baileys & Strawberry Cheesecake with Chantilly Cream and fresh berries on another visit. Generally speaking the food is very good with only an occasional slight disappointment when for example a flavour mentioned on the menu isn‘t particularly noticeable in the dish itself - the Amaretto was subtle to the extent we couldn’t taste it in the custard for instance. Drinks are typically priced for a restaurant - e.g. we had a bottle of wine at £32 on one of the visits, a glass of Sauvignon is £5.25, and a G&T £4.75. Service is friendly, mannerly and efficient in our experience. On the past couple of visits it was busy and there was a good ambiance in the main restaurant with some guests being directed to the upstairs section on one occasion. Our only gripe is that the seats are not all re-upholstered and if you get one which hasn’t been "padded-out" in recent times it can get quite uncomfortable sitting for too long which is not ideal. Toilets are well maintained.

restaurant_img
4.8

24 Opinions

location-icon93 Meikle Earnock Road, Hamilton ML3 8AG Scotland
British
outdoor_seating_270962takeaway_270962delivery_270962

Was over from Northern Ireland visiting friends who live in the nearby area last week, the food was absolutely beautiful and the two ladies who run the business couldn’t have been any nicer, friendly atmosphere, great service and amazing food. The menu had lots to offer. I went for the ‘Salt & Chilli Chicken’ and it was absolutely delicious and the Caramel Apple Pie was phenomenal! We all will definitely be back on our next visit over, thanks again everyone 😊

restaurant_img
4.5

280 Opinions

location-icon73 Strathaven Road Kirkmuirhill, Lanark ML11 9RW Scotland
British
outdoor_seating_274636takeaway_274636delivery_274636

Eight of us had a beautiful meal here last night, thoroughly enjoyed it, and the service was brilliant!

restaurant_img
4.5

931 Opinions

location-icon6 - 12 Langlands Road
British
outdoor_seating_81105takeaway_81105delivery_81105

Had a lovely dinner to celebrate our anniversary. The staff, food, service and ambience were all excellent and we look forward to returning soon.