Starbucks Coffee, M25 Cobham Services in Elmbridge

Reliable and so quick. 6pm on a Wednesday evening and the staff were great and food super quick!

Friendly people but quite chilly

The best Nandos I've had in over a decade! I stopped going to Nandos as the price went up, the quality, service and potion size went down, drastically. We were going to eat here as it was the only place to get half decent food, but what a lovely surprise! Well cooked, juicy chicken, the Whole Chicken back on the menu as a single item. Good service. I hope this is a return to what used to be a great place to get a decent high protein meal.

I can only comment on cobham Services as i did not go in nando's . It's a busy place inside and outside, but it is the disabled parking and children parking being misused that leads to the problem of having to drive around again with poor road directions. Come on, cobham services, start monitoring the priority bays .

Its nandos ,nandos is always good lol

Warning! We came in and ordered through the app, with payment taken from our account and an order confirmation received. After 15 minutes of waiting with no food, we asked the staff about our order. They told us they hadn’t received it. When we showed them the confirmation and explained that the payment had already been processed, they shrugged it off, claiming it was a system issue and that, if we wanted to eat, we would have to pay again. They assured us that the initial payment would be refunded in 24-48 hours, though we had to use a different card to pay again. Angry but hoping for the best, we trusted their word. However, five days later, the money still has not been refunded. Upon contacting Nando’s head office, they said they hadn’t received the payment and would not issue a refund—even though the money is missing from our account. Appalling customer service! Avoid the place at all costs; if you must visit, pay at the counter to avoid getting ripped off. I will get that money back no matter what as that’s simply theft and a breach of consumer regulation, but the amount of time I have to waste on this issue caused by Nando’s Cobham is absolutely horrifying.

It was OK. The chicken wasn't OK, though. It was cooked but didn't seem grilled. The 1/4 chicken, the wings, everything that was meant to be from the grill seemed to be just cooked, and 1/4 chicken was still so juicy..like running clear watery juice on the plate. I don't think this would happen if it was grilled longer than 10 seconds. Everything else was OK for a motorway stop. And the toilets are only in the main services.

From a taste perspective, this Nando’s is excellent. Much better than other Nando’s that I’ve been to lately.

Food is lovely all the time friendly staff very polite

Popped in here for some tea, quick service, great food. Well done all 👍👍

Great service, food is good, staff are really friendly and helpful, and the manager is a lovely bloke who goes out of his way to fix any issues that come up and just make it a nice place to go.

Clean and tidy place. Well mannered staff.

I only give 3 stars because the parking lot does not offer bonus services (ticket) to truck drivers, without an extremely expensive ticket..

Friendly staff serving the usual, freshly made, good-standard Starbucks coffee. This outlet has its own seating areas on two levels; the upper one being away from the hurly-burly of the rest of the service area,.

Nice place, unfortunately the some of the staff could do with being a little friendlier. They don't seem to be interested in customer service and satisfaction.

All good. :-) Would have liked a cappuccino

Great food. Very polite staff and very busy sometimes but the staff are doing a brilliant job.

Motorway service station with a large parking lot and an exceptional range of food. Very large restaurant hall with all providers and some healthy food. We had a delicious salad.

Worst Starbucks coffee I have ever had plus extortionate prices 😫

Our favourite Nandos around!!! Staff are always so polite, some stand out staff members Amelia, Freddie, Georgia, Bella, Rob, Steve and Daniel. We've been coming here for years and they recognise us and take the time to talk to us and see how we are. Brilliant service and always great food, who doesn't like a cheeky Nandos

A bit of a chaotic service. But I think this is because it's only just opened up recently.

Expensive (as you would expect for motorway services) Average quality. Staff were rushed off their feet just trying to keep up with the demand

Service wasn't bad they were very busy at the time

I recommend the spicy tangy Nandos sauce along with the grilled chicken thighs.

By far one of the very best Nandos I have been to. The chicken was 5🤩🤩🤩🤩🤩Well done guys 🥰…I have found my favourite stop over….👏🏽👏🏽👏🏽💞💞

Nice place to relax after a long drive

Terrible service. Staff standing around chewing, drinking and sharing videos on mobile phones. Manager and other staff leaning against the counter, not being attentive to customers. Plates not cleared for ages after finishing eating (despite walking past several times).

Service station ruined the quietness but overall not the worst nandos ive been tp.

A great stopover for travellers...food is not bad. Convenience available.

Actually it was at the KFC and myself and my wife did enjoy it

If you do not like fast food it is a good place to eat

Supper. The biggest service in England

Nandos has let itself go in the last few years, and it shows. Cutlery isn't clean, drinks machine needs it's lines changed and the fact you need to go to the main services toilets because Nandos itself doesn't have one for its customers is a serious cross contamination risk.

All very good. Organization, staff and fresh and appetizing foods. Pay a visit and taste the delicious roasts and others!...

Amazing food thank you for an amazing meal 10/10 and very friendly staff

The food was good a little cold and stingy on the sauce in our wrap!! But the staff were lovely

Nice Nando's spot...good for Nandos fix

All in and more It's busy place

Just used the loo but had lots of eating places

Very extensive offer That's how it should be in Germany

Horrible rude staff for bowl of rice !! They messed up my order they didn’t even try to make the costumer happy for a bowl of rice ! (Come on Nando’s ) I been going to Nando’s for 10 years, you just lost me ..

Really friendly staff who went above and beyond helping people out and sorting problems for people In a busy service station it was really nice to see 👏🏻👏🏻👏🏻

Every time I use this Starbucks the drink is the WORST When I’m paying premium prices £6 :£7 for a coffee I expect the same standards or more It’s always bad!!! Makes me angry

Discriminatory staff. Literally declined to serve some and not others even though they were taking orders for some of the customers. Best to post the criteria on the door one has to meet to get service at this branch. A clear policy should be made known to avoid misunderstanding. Good chicken if you can get it.

When things go wrong the response is poor!

Rudest staff ever. Restaurant half empty yet we are told it's a 45 minute wait to be seated. This has happened twice.

Awful coffee. Dire. Better to try one of the other outlets at Cobham Services e.g. Leon, Greggs or McDonalds. Ginger biscuits nice though

Very middling nandos. Not bad but also not great

I've been to a few Nandos and this is one of the best. A whole chicken was shared between two adults, with four sides, and this almost defeated us in terms of quantity as well as quality. It was a great meal of succulent chicken, with sides on a par with the main dish - they were absolutely smashing - rainbow slaw, grains with green beans & butternut squash and tender stem broccoli. Absolutely yummy, thank you - and in a motorway service station food hall too, which doesn't necessarily scream "quality". (A huge takeaway order had been received and I couldn't help but ask to take a photo of the 24 half chicken order being prepared). Thanks to the Boss and kitchen staff for obliging me.

It’s a Nando’s in a service station what more can u want

Fairly quiet Wednesday evening visit on way through. Usually go to Leon or McDonalds when stopped, but on our way for holiday so thought we would ‘treat’ ourselves to Nando’s. Frankly, it was the most mediocre dining experience we have ever had. Plenty of staff but they spent the majority of their time chatting to each other in unapproachable gangs. We were ‘greeted’ with a grunt and it felt like we were nothing but a burden to the staff. Food was fine but overpriced. In summary, I would never go back and wouldn’t recommend.

- Great customer service - Good response when needed - They had the best spicy rice I’ve had from Nando’s in the UK. I usually wouldn’t order spicy rice but today I just tried and it is my lucky day. Thank you guys. The manager was awesome and very responsive. Can’t fault a thing.

Missing items after collecting from an online order

Always get served quickly here and the food is always nice.

Service was very prompt and the food was very hot and tasty.

A proper restaurant in a service station. Fantastic decor. Decent food served quickly. For the new EV generation this will set the benchmark for how services will evolve.

We come here semi regularly but had new people we hadn't seen before. A blonde lady names Georgia, and the manager in a shirt and the man in glasses delivering out orders. Lovely staff, so happy and smiley and accommodating. No one waiting, everyone happy and everything running efficiently. Would really reccomend to come and eat here

The food was great and came quickly. The staff was very friendly.

Brilliant fast service, food was out within the 7mins of order which was brilliant. Staff were Friendly and atmosphere was nice.

Great Nando's I even forgot I was at a service station on the M25.

One of the best Nandos I've had.

Right so I don’t usually go out of my way to write a review on Nando’s. But I honestly can’t get over how nice these chips were. Best chips I’ve ever had I reckon. Better than some chip shops. The chicken was spot on. Halloumi fries also perfect. I didn’t have to wait long for my food as well. The staff were kind and friendly as well. Probably the best Nando’s in the country by a long way.

Ordered medium quarter chicken, was put through as medium on till by server. Received hot quarter chicken instead, they replaced with medium chicken after 5-10 mins by that time my sides are already cold and didn’t enjoy the food as much.

The food was tasty and Juicy better than KFC

Rob was amazing very friendly and helpful loved your mac n cheese !

very good service, will come again

Very good service and nice staff

Avoid if you can, the staff are rude, especially the manager Steve. I went here with my 2 young nieces, I went up and ordered, and I ordered 2 kids meals, my main meal, some olives, other sides etc, the young lad took payment printed out the receipt for the olives, and told me he would bring them over and left the receipt for them on the side next to them as they were empty. When I went up to ask where they was the manager had said he checked receipt and they wasn’t on there? I was like well I ordered them and payed for them coz I see the seperate receipt for them come out, ans the response I got was oh well they’re not on there, so I was wrong? I know I wasn’t wrong as I know 100% what I ordered as this is what I order along with my main and sides every time I eat at nandos, which I have for the last 10 years. The staff are completely rude and need some training In 1 how to deal with customers 2 how to deal with missing orders not just a shrug and told that it’s tough basically! When we come back to stay at the hotel again, for when we go thorpe park again, I will NOT be using this nandos I would much rather eat a sandwich from WHS Smith than deal with the appalling service there! Can’t fault the food tho as it is always nice!

It's not bad, but the toilets and showers are neglected

lovely atmosphere, fast service and delicious food with welcoming workers would definitely recommend👍🏼

Great food & quick service. Big thanks to Rob

Great and quick service. Good was lovely too.

Visited on the bank holiday as a little stop on our journey, a little busy but as to be expected, atmosphere was really nice. Very friendly girl who served us, pretty sure it started with a C ( black hair blue eyes). The food was lovely and we enjoyed it all!

Awful experience today at around 3pm. I waited in line to be served for over 15 mins. The staff (a blonde girl) looked a few times but didn't offer to assign me a table. Then a white couple showed up and within 1 minute the same girl from the counter rushed to them, passing me and offered a table. I was left there scratching my head as to why? During my wait, she also served another white guy from chosen noodles, next door. Racism is pretty much alive and well, at least at this Nandos branch!

Great service by the young lady at the cash desk - sorry I don’t remember your name. Tidy and great location when stopping at the services - food came quick.

The service was excellent, I was served by a woman called Coralie. She was absolutely amazing and extremely helpful- definitely made the dining experience easy and enjoyable. We will be back.

Really convenient Starbucks on the M25. It was really busy when we visited but the order was dealt with quickly and efficiently by the the friendly staff. Only complaint was that they didn't make the drinks in order. Our drinks all were served separately, in between those ordered after ours.

A great Nandos. Food and Atmosphere were good.

A little noisy but my mum bought me some absolutely bussin food so there are no complaints here nuh uh.

Mediocre Nando’s. Something wasn’t hitting right when I went recently. The chickens skin wasn’t crispy and very rubbery. Chips looked anaemic and the customer service wasn’t anything special. Didn’t feel like a normal Nando’s. I guess service station will do that to a place. I wouldn’t choose to eat here again. Try the curry bar instead.

Arrived during their opening hours (9:30pm) and they had just decided to close early because they didn’t want sit anyone inside

Very nice spot for a quick break!!!

Brilliant restaurant bigger than it looks from the entrance I haven't been to a nandos for a while Called in on way to Gatwick Airport Had a brilliant meal here this afternoon Food was fantastic Great atmosphere Great friendly staff

Visited 21.15-22.15 May 28th and it was just chaos. Nobody behind the counter in the kitchen had a clue what was going on. Seems there was only one member of staff that had control of anything and that was the young lady waitress who I would assume is new to the team as she was being told how to deal with customers by our waiter who actually is the one who needs training in dealing with customers. Food came out cold. Returned food and then came out wrong. Ice and water machine didn’t work so was sent upstairs to the other one. Spoke to the manager “Steve” at the end and he was as much use as the service we had experienced. A very rude man that shrugged his shoulders and told me he could t do anything and I should email my complaint (which has been done) Shocked at how “Steve” dealt with the matter. Very poor management. Shame on you “Steve”!!

Nice clean place. Dropped in on the drive home

Great just a shame there is no toilet having to leave and walk to the other end of the services leaving the resturant is tricky siith several children

Friendly staff, always easy and not noisy, everyone is there to be quick.

Very good experience as always friendly staff and super quick food, Steve was very helpful and friendly! Will defo be returning.

We came to Nando’s on our way home for a takeaway, it was very quick, great food as always and very friendly staff. 100% recommend!

Very friendly and fast service. Food was excellent too. Allergens were well dealt with. Quite a nice surprise for a service station overall.

I went for a coffee (very good) and left my wallet on the table. I realised later, 4 hours later I asked if they had found one (not expecting anything) They found it and kept it for me. Forget about the coffee, they are the best - friendly and caring people.

A lovely nandos restaurant with plenty of seating and a modern feel. Plenty of natural light thanks to the building it is within

Fully Loaded Chips with chicken 👏🔥 nice and clean inside 👏 Staff îs 💯

My favourite part of the meal " frozen yogurt " never working-must be just my luck

This was a very pleasant meal that I really enjoyed. Charged my car and filled me up, too

Surprisingly good food. Staff worked hard and were efficient. Very busy but fun.

Not gonna complain about having a Nando's at a service station. Food is typical Nando's and service quick

Great place close by for some tasty Chicken. I did however notice that the sides were a little frugal. Please can I have some more chips and some more extra hot sauce. Thanks a good place to have some good food.

Nandos is all time favourite and especially if you get at service station. The prep was fresh and tried their loaded cheesy chip which were yum.

The worst nando's I've ever had.