Starbucks Coffee in Bristol, City of

Came in Sunday Oct 20 in the evening. Instead of being greeted, was told "we're closed" 3X in a row, despite being there 40 minutes before advertised closing time. Was not helped and had to leave. Staff person was either closing early, or 9pm closing time listed is not accurate. Either way, terrible service.

Wasn’t open when it was meant to be. Despite us planning for it

Burnt coffee for the past 3-4 visits, person on the till struggles to get your order right.

Extortionate price for a scalded coffee. Not the fault of the friendly staff, just the greedy owners. Avoid...

Disappointed. Ordered a flat white was given what they called a flat white but was just a milk coffee. They had obviously made it in batch. As the previous order was a flat white.

Lovely staff and fantastic coffee, Carly was especially fantastic!!

Worst, and most expensive coffee ever, complete with unfriendly staff. They burnt the milk to the point I couldn’t drink it and I had to throw it away. I didn’t have time to return it as I had to catch the train. What a waste of money.

Really lovely staff, great service and typical starbucks drink and food, great thanks!

Expensive coffee (£4-6) and tastes very burnt. It is the only option at the station I could see between changes.

Delicious iced coffee thankyou!

Picked up a coffee from here from time to time. The quality of the coffee is decent and the food is stocked up and cooked well. The service is a little slow and this place usually has a queue but worth it to stop here if you are waiting for a train for 10+ minutes.

Truly nasty burnt coffee. And £4. Wouldn't have used Starbucks if there were any other options, but Temple Meads is very sparse

The customer service here is terrible. The opening times claim the store opens 5:30am mon - Thurs however it is extremely rare that this store opens on time. The staff are extremely rude, yesterday, after waiting outside the door for around 7 mins, I lent in and politely asked the guy what time they’d roughly be opening and he responded with a foul attitude saying whenever he is ready and he’s the only person in, and then today, again, I was waiting outside for roughly 10 mins after “opening time” and I could see 2 members of staff there slowly getting the place ready and not one of them acknowledged me or the person waiting with me. One of the staff members even left the store and walked past us without any kind of acknowledgment. The “atmosphere” I get inside the store is that the staff absolutely begrudge being there and hates every customer that walks through the door (when they finally open them) On the rare occasion that the store does open on time it’s a miracle if you can get a smile out of and of the staff that serve you, I understand it’s early in the morning and we’re all tired but come on, put a little effort in, it is a customer service job after all. I commute mon-Fri around 5:30am every week so I can tell you for certain this is a consistent issue.

Tanisha and Kristen were great. Really friendly and welcoming

Lovely place and friendly staff.

Kid on the till just charged me for a disposable cup despite the fact I should have saved 25p with my reusable one.. I don't care about the cost but it's the principal of the thing

Fast service as always despite the huge queues. The lovely Carlee and Richard always banging out the orders as quick as they come. Nowhere to sit etc. as a takeout service in a railway station. Usual starbucks food available.

Great late evening coffee in the cold

Always friendly and very fast service, even when queued out the door. An essential journey pit stop

Swear they put the Starbuck’s misfit baristas as they know by the time you’ve drank your drink or eaten a bit of your food you’ll be on your train so you can’t complain🤣 no matter what I get from this Starbucks there’s always something so wrong about it either forgetting syrups, or not even heating food properly. This morning my ham and cheese toastie was completely cold I don’t know how the woman didn’t even realise🤣 god get some better staff I beg x

Excellent service at this store. Always ready to serve as rapid as possible due to understanding of time restraints. Staff are always smiling and friendly. Ready to serve my usual order of a Medium Vanilla Latte! Thank you all very much for a great service always! 😀

Should be open at 06:00. Waited and waited, had to get the train…without the coffee. Staff in 0 hurry to get the shop open.

Matt is amazing, Great barista 😀

Person at the till couldn’t even take my orde and then over charged me for syrup I didn’t ask for. I don’t live in Bristol. How will I get a refund no one answers the phone

Terrible hygiene - sweet items covered in flys, half the menu is unavailable because things are broken. Average service. At least it's a Starbucks. Unfortunately, there isn't many other options in the station, but avoid if you can.

Little guy with the tag GeGe gave positive vibe and cared about the customers in queue..

Coffee is always prepared to high standard with friendly staff. Can't really comment on atmosphere, it's a tiny underground pod in a station, but does the job!

Doesn’t take app and prices very expensive and not even London! Service good by. Charlie

Charlie with the fabulous name tag was great, service with a smile even during rush hour. 😀 we need more people like charlie.

Fantastic service again this morning. Thank you for my coffee fill 😘

Long wait times, slow service. Always at risk of missing your train getting your coffee here! Staff seem unhappy and overworked.

Absolutely wonderful service, and with a smile!

Lovely friendly staff, cork :) service with a smile. Great location.

Friendly and efficient staff, always fast service. I visit this Starbucks most time I go through temple meads.

Really great service from a lovely man today that was calmly working his way through a long queue, whilst his colleague was on break. He was on his own and doing a brilliant job. I barely had to wait, the queue moved so quickly and he was incredibly professional. It was an fab caramel macchiato too! Unfortunately didn’t catch his name but he had dark hair and it was at about 10am on the 15th July. Just wanted to put this on here, so that if there is a rewards scheme in store, he is praised for his hard work 😊 Apologies if not correct pronouns, I am presuming.

This one particular employee zaheer was amazing with me. Some customers were in a dodgy mood but she was great. Sbx was a lovely experience in the station ;)

Indian girl was very rude horrible customer service. I asked for a straw and she just shouted in my face not going to Starbucks ever again.

Taneisha Noor served me. Very friendly and always great service

The service there was horrible!! I ordered a coffee there in the morning before I caught the train. The girls behind the counter were chatting and slacking, making the coffee super slowly. 2 minutes before my train departure time, I politely asked when the coffee would be ready, the black girl with hairband rolled an eye on me and said “we are making it, OK??”. It’s a super unpleasant experience there and I almost missed my train. Not recommend this Starbucks at all.

Didn’t even go in. Just waited outside while my gf got our train tickets.

Great selection of food and very quick and friendly service. Bee was a ray of sunshine on a rainy night.

Always a good experience, the drinks are always made to perfection and the staff are a real credit to the store - especially Maisy and Bea. Well done to Starbucks, or rather to that staff that make it what it is!

Bee is an amazing barista!! Fast and friendly service with her!! :)

Nice shop with lovely staff, very fast and with vegan options available. Shout Out to Bee who was very friendly and helpful.

I was served at Bristol Temple Meads by Bee, Hibd & Charlie. Super friendly and speedy. Highly recommend

Fantastic service from bea! Food is what you'd expect from Starbucks, but the staff here are always friendly and nice :)

Great delivery service, would recommend - got my special order correct first time!

Hiba & Mee were both very friendly and helpful and provided great survice.

Nav was lovely, friendly quick service!

Visited this morning at 6:30 am and the staff were lovely, positive and super friendly. Hayley served me quickly and I was on my way within minutes.

Great friendly and quick service from Starbucks, Bee was extremely helpful.

Bee was really friendly and the service was great! Very happy :)

Went in today before my train at Bristol Temple Meads station. Bee served me and she was absolutely amazing and so kind! Definitely will be back!

I was served by Bee who was very friendly, worked fast, and made a decent coffee 👌🏻 thanks very much!

Lovely staff, always prepares orders quickly - once, I've ordered a drink 5mins before my train departure and even tho there was a queue,I got my order on time and I wasn't late for my train which is amazing! Today, Bee was extremaly helpful when I couldn't decide what to order and quick getting everything prepared. Amazing service

Always warm and friendly staff, today I was served by Bee who was no exception, quick service with a smile.

Great speedy and friendly service . Tanisha was a ray of sunshine on a cold and windy day.

Bee was the best barista i’ve ever had

Bee was super friendly and makes a great coffee. All the staff are always really nice and quick ⭐️

I just wish I had more wip cream

Taniesha (if I've spelt that wrong I'm sorry it was a quick name tag glance!) Was an absolute pro. Huge queue and she was friendly, calm and super fast. Also the only person ever to tell me that the caramel on top has dairy in. Kudos and thank you!

Bee and Nav - service with a smile 👍

Best Starbucks I’ve ever been to 10/10 thanks Bee and Nav

Excellent service & sunny staff, thanks Bee (?)

Friendly staff (Bee and Hiba), quick service

The staff were really friendly and very insightful about the local area, would highly recommend.

The barista was helpful and friendly. She also made a great suggestion for a drink for me to try

Cracking hot toastie on Xmas eve. Shoutout to Bee who was really sweet !

Excellent service and friendly sraff

Got a praline cookie hot chocolate, they were kind enough to reduce the sweetness for me and it tasted perfect. Thanks Bee, Noor, and Charlie! x

Such great customer service from Bee, Noor and Charlie tonight! Accommodating & so friendly - Merry Christmas ! :)

Absolutely fuming. For a place that has a menu that has cold drinks i have been here on two occasions and both been told they don’t have them. The lady that served us called hayley was extremely rude and seemed like she didn’t even want to be there, as she gave me and my sisters dirty looks. Definitely will not be stopping there the next time i get off at bristol temple meads station again. Disappointed and sad. Get a new job.

So amazed at the team work was very busy and seeing how fast they were. Don’t remember her name (red hair lady) on till very nice polite when serving me, then two lovely girls Nor and Tanisha making drinks so fast and getting orders out and so nice 😊

Excellent service from Bee. Super friendly, helped us with our order and gave suggestions on where to sit whilst waiting for our train!

coffee was burnt and an employee started dusting the ceiling lights above the food counter, a bit gross

Really lovely friendly staff, they brightened up my day!

The rudest Starbucks I've ever been to. Forgot to make my coffee so served other customers ahead of me which caused me to miss my train. When I complained about this, Maisie the barista literally laughed in my face and said the only way I could complain would be to leave a review - so here it is Maisie, hope this makes your day feel much better as you clearly weren't having a good one so far!

La verdad que lo veo demasiado caro paro lo que en realidad es.. ademas la atención dejó bastante que desear ..

A grumpy girl served me at 7:30pm and gave me caffeinated coffee instead of the decaf I ordered. I checked with her and she was adamant that it was decaf. It's 5 in the morning and I haven't slept even after taking a sleeping tablet. It also cost £5 and tasted awful!!! Overpriced, bad service and terrible quality!

The server I think her name was Tisha, was very helpful, great service

Very friendly and professional staff who work very efficiently to serve everyone quickly whilst waiting for trains.

This place needs more staff - refused to make my order as could only do simple tea and coffee as there was only one girl working. This puts her in a bad position and means they lost costumers because the majority of people who go to Starbucks normally want more than plain coffee

Pink haired barista was a delight

I was shocked not too see the fan that was promised by Starbucks during the hot weather are you're staff not worth it well it seems that way to me hope you are very comfortable in your air conditioned office hang your head in shame 😡

Quick service for an afternoon coffee on the way to catch a train

Amazing service from the team in at 19:30 on 1st September, everyone was upbeat and happy- really brought a smile to my face with them singing and being excited over the vegan pumpkin spice cookies!

Lovely ,friendly staff and great coffee everytime

Really great experience. Was concerned I wouldn’t make my train but Nav and Charlie were super helpful and friendly. Fast service and delicious drink! Thanks guys! Will defo come back to this branch when Im next passing through Temple Meads :)

Great coffee, but the temperature of the shop was horrendous. Staff were uncomfortable and so was i after waiting for my beverage.

Poor staff was left in serious heat no fans for them or anything, should be disgusted with urself .

I got a couple too good to go bags yesterday and the 3 workers working were the friendliest people ever. They prepared my order very quickly which was great. Hats off to you all for working in the heat!

Staff were so nice, even in the heat. Lady with the short red hair was very sweet! Thanks

Excellent service however the shop is far too hot. I cant imagine what it’s like for the workers. Please invest in good ventilation and air conditioning.

Quality quick service with a smile can’t complain really

It was super busy but service was still great

Quick, tasty, easy coffee, exactly what was needed after our flight and bus

Fast service, great coffee! Will definitely be back to this Starbucks, thank you :)

Brilliant service and with a smile aswell 👍

Quick service - essential in a station

Toilet locked had to use weatherspoons no cash taken