Based on 12 opinions finded in 1 websites

Based on 12 opinions finded in 1 websites
Opinions
Staff are welcoming and attentive. A perfect place to stop for a coffee or spend the afternoon working. Brilliant service from a brilliant team!
Amelia26 . 2024-05-13
MORE AT TripAdvisor
For the first time in the last month this store was actually open at 730! But it still them took 10 mins for the coffee to be made. This store really needs some looking into!
Jenkins555 . 2022-05-15
MORE AT TripAdvisor
I buy one cup of coffee a week, on the way to a weekly appointment. Every single week, without fail, there is an issue with coming here: - they routinely open late - after opening late, you have to wait for coffee machines to “wake up” (why they don’t do this before they open I do not know) - literally up to 15 minutes after opening the doors - tills don’t work - card machine doesn’t work - constantly training new staff, so my coffee has been incorrect on a few occasions too - been charged different prices every single time for the same coffee - sometimes the Venti is mainly froth, only half a cup of coffee I come here because it’s the only place open early morning. I really enjoy Starbucks in general (the Leeds Wellington Street store is amazing by contrast), but this store is consistently bad to awful.
E T . 2022-04-17
MORE AT TripAdvisor
I come in hear on a regular basis to do my work and most recently Ive been impressed with the staff in this store, especially Sara. Keep smiling, it makes other peoples days more positive through these times! :)
Sam S . 2022-01-27
MORE AT TripAdvisor
I’m a regular customer in this store, the staff are pleasant and friendly, the service is quick, the coffee is always hot. I love it here.
Danielle S . 2021-12-24
MORE AT TripAdvisor
Been in 3 times this week for an early coffee order the same drink a small skinny cappuccino each day and been charged 3 different prices £.3.10 £3.20 now this morning £3.25 because I’m paying for taking my drink away now. Each drink half full just with froth, very disappointed feel ripped off and poor customer service I feel this is very expensive for a small drink that is not made correctly and to take away and was made to feel silly because I questioned the price change each day.
lisacO5392OI . 2021-11-07
MORE AT TripAdvisor
Surly staff that don’t listen. Sorry to say but staff rude and ambivalent. Don’t acknowledge you whilst you are waiting. Coffee not consistent. Come on Starbucks do something about the culture of this store!
O1845QLkimg . 2021-09-27
MORE AT TripAdvisor
the lady who made my drink was very nice but the woman who served me at the till was incredibly abrupt and rude and even rolled her eyes at me at one point. The drink was probably one of the best i’ve had from any starbucks but i won’t be coming here again purely because the server made me feel so uncomfortable and unwelcome.
hollyscQ1317GF . 2021-02-28
MORE AT TripAdvisor
Both staff were abrupt and rude, I’ve taken the time to write this review as my partner experienced exactly the same thing the other day. The coffee was as expected lovey but the girls working there need to work on their customer facing skills.
michaelaP3306CB . 2020-11-10
MORE AT TripAdvisor
Wonderful staff and wonderful place. They are the loveliest people and make you feel so welcome. If you want to go and have a nice relaxed coffee and be treated with great service, then definitely go here
Diamondiva9 . 2020-02-20
MORE AT TripAdvisor
Popped in for lunch at 1.20 on a Saturday afternoon. Only two other people seated inside. Service was good. Polite, friendly staff. The tables were all dirty. Although no plates or cups on them they had crumbs and bits on them. And this was every one. I had to wipe with a serviette. The floor was also dirty. Not just that days, it just seemed very unloved. And we cut short our visit as the toilet door was open and as well as a view of the toilet, it was actually smelly...😮
felix s . 2019-12-08
MORE AT TripAdvisor
Lovely new Starbucks with view from window seats while watching all makes of cars go bye.Very good coffee and very nice staff.free wifi and garage next door sell all the daily papers.
pedro186411 . 2018-02-07
MORE AT TripAdvisor
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Gotta start by saying I were well shocked seeing two of your managers makin’ out behind the Oakwood McDonald’s while folk were waitin’ for their grub. Proper unprofessional, that not on at all, especially when loads of families with kids come here. That weren’t even the worst of it. Went through the drive-thru, ordered me food, and was told to park up. Waited out like 25 minutes and not turned up. Had to leg it inside, wait another 10 minutes, and when I finally got me order, it were all wrong even though I’d told em exactly how I wanted it. Had to go back again just to get it sorted proper. This place used to be sound, a proper family spot, but now it’s a right mess with rubbish service and staff that don’t seem to give a toss. Honestly, after what I saw and went through, I wouldn’t feel safe lettin me kids come here on their own. I’m askin’ for a proper look into what’s goin’ on both the crap service and the dodgy carry-on out back. Families deserve better than this, and I won’t be back until summat changes.
4022 Opinions
Food was fresh and staff was friendly too