Starbucks at Cineworld Newport in Newport

Super happy with my experience here today. I ordered a pumpkin spice frappe with a modification. At first the drink came out a bit too sweet compared to what it normally taste like. I asked sheepishly for the girls to remake it and they did without fuss. The remake was completely perfect! My husband also tried a new drink, the ice oat brown sugar espresso and it was divine. Thanks so much for taking the time to make sure our drinks were spot on! £11.75 is a lot for two beverages so it's nice to know they are happy to make it perfectly.

Lovely staff very friendly and fast service!

Beyond meat breakfast roll was ice cold. These things aren't terribly pleasant cold. At least cook them as long as they're supposed to. Coffee was horribly bitter too.

Very slow. Waiting 10 minutes to place an order and another 20 minutes to pick up a coffee. The

Staff were polite but not friendly, had a caramel frappe, which was made promptly and was delicious. I normally have a soya milk hot chocolate, but I don't like Starbucks hot chocolate. They do a few dairy free milks, but there were no gluten free cakes or cookies.

The furniture is great and preferable for those working remotely/from the coffee shops as the tables are larger for laptops etc with plenty of chargers available. But the acoustics are terrible, sounds like an eco chamber or being under water. Always seems like a soft play when I go, loud as hell. (Nero over the road always seems more civilised, with some chill music). Staff all seem green and fumble around, somehow every time I get a black americano if has foam on top. Even with the pros mentioned, the negatives outweigh my 3/4 experiences there. I give it a miss these days. Maybe I will try again in the new year.

Fast service, great coffee, fantastic selection of sweet treats and merchandise, fab setting in the cinema and great staff

Couldn’t review any lower, after getting to the pay window they tell me it’s card only which I replied ‘I only have cash’ to have the drive thru window slammed at me and the ‘lady’ to say unlucky as she does it is not the device I expect. Happened around 12:28 on the 17/10/23

Went to see mission impossible "it was 👍 ". Cinema was good. Unfortunately the greedy council car park prices are ridiculous. It's £6.20 for 4 hours which you need for watching most films 🎥 now. It's extra on top of Cinema tickets no wonder poor Cinema's are going bust. Shame on the council.

A little clinical and dated now, the coffee hasn't improved as it's still quite bitter.

Bish was very helpful replacing our coffees. Thank you

I left there my bank card and I tried to call them but it is just impossible to reach them. It’s really frustrating

Have a coffee, not just a normal one though ..have something fancy you can't easily make at home.

Quality coffee shop, several different beverages are served with a smile.

Wasn't busy straight in and out. Clean toilets, nice furniture etc

Overcharged by a £1, check your bill before swiping your card.

It is a pretty good place to get snacks for the cinema but it takes a while and a bit expensive although its delicious.

Must have walked past, as I would not visit this place.

If you like watery hot chocolate, this one's for yiu

Nice friendly staff. Quick service

Unexpectedly closed!!! But normally very friendly helpful service for the full range of pre-film drinks and snacks

Gave me the wrong order and had to wait ages to get it resolved

My partner and I tried to get an eggnog latte but they had already sold out. This is a common thing with Starbucks. They advertise holiday specials but they don't ever seem to have them.

Quick and friendly enjoy my drink

Very nice. Always friendly staff and good service

Cheeky coffee before a film. Very chatty friendly staff. It's a Starbucks, so the coffee is average at best. Clean slightly wobbly table. Potentially habit forming.

We waited for 25 minutes when there were only 7 people in front of us not a very good experience was only queuing to get a refund as when purchasing our hot drinks we were not told these couldn’t be taken into film so double disappointment

I sat out here to avoid a rubbish film my friends were seeing! Although quite a small outlet it had all the usual stuff and the advantage of not being too busy. Coffee was good and the staff were brilliant. Good vibe from being in a cinema foyer.

an added extra to the cinema sit in or take into the film staff friendly service good full range of starbucks products

You like coffee, they offer coffee, good service, food and quiet place to read. So there it is.

I love you hate you so much you tax dodgers. Great coffee.

The coffee wasn’t as nice as the on I had today

Good branch there has been a few time they have made the drinks cooler than normal but I request for them to make it again and they get it on point they are getting better so that’s why I give 4 stars I have been here on a few occasions 👍🏾

Always love a cheeky hot chocolate.xx

It's ab Starbucks, usual place

Not normally a massive fan of Starbucks, but this one is very well located for a visit to the cinema, and a huge improvement to what was available at Cine world previous. Staff friendly and everything nice and clean and tidy with comfortable seating.

Standard Starbucks fare but often out of stock of items and service has become very, very slow.

Not a fan of Starbucks but was the only thing availble at the time found the coffee to be bitter

If you like your coffee hot you need it in a take out cup. The branded mugs always seem to take the heat out of it really quickly. Otherwise pretty much like all the other coffee chains.

Always pleasant staff, great coffee. Perfect for movies, plenty of seating for post-movies chat.

I come here every week with my mum and love it! It's quite small, but as it's not a standalone cafe it's usually pretty empty. The coffees good, most seats are comfy, you can connect to Cineworld Wi-Fi, the toilets are good, plug sockets all over, lovely staff.... generally good! Also open super late (until either 2100 or 2200, I believe)! Pretty good, even for a Starbucks.

Seemed a little odd at first to have a coffee to take into the cinema with you, but when you see the list of cold drinks and Frappaccinos that you can take in to a film with you, I was pleasantly surprised, I was able to make it last nearly the whole film and was a great alternative to the usual soda options. Great taste and flavour to the drinks, other items also a valuable. Will purchase again when next at the cinema.

Always clean, staff are friendly and quick.

Excellent service as usual. Interactive staffs. Very good!

Service good although flustered and coffee was only warm

I normally purchase a coffee to take in to the cinema, and the majority of the time it is acceptable, however on my last visit on Thursday 8th November (pm) I noticed that the guy poured hot water on to the coffee juice, so I pointed out to him that this burns the coffee, he said that the water was not boiling and this was the way he did it. It was bitter and only half was drunk, and I will be very careful to watch when I order another coffee, and I’m not sure if it’s going to be in Starbucks.

The guy made me an Americano at my request, during my recent visit to Cineworld and noticed that he placed the coffee into the paper cup, then poured hot water on to the coffee juice. I pointed out to him that he should pour the coffee into the water, not the other way round. He said the water is not boiling and this is how he does it. The coffee had a bitter taste and whilst in the cinema I only drank half of it. A good financial lesson for me, so I will not buy again from the outlet, as on the high street they add coffee to hot water, and the taste is of the coffee.

Cappachino had froth +++ very little milk or coffee..expensive froth really..shame

I visit quite often with my friends it’s really nice atmosphere. The staff are always friendly I like the added feature of having there own toilets now. Matt really stands out when we visit he’s very friendly & helpful. There is also a woman with Dark red hair she’s always very cheerful. I would definitely drop in I use this one more that the town one. My only suggestion would be to start accepting Starbucks cards!

Overpriced bitter coffee, rubbish!

Very helpful and nice staff. One supervisor/manager in particular even helped answer a question for me when the poor woman was in the middle of her lunch break! Exceptional service and the new refurb is both stylish and very convenient.

Didn‘t have the drink I wanted, otherwise fast and good.

Reasonably priced nice little coffee shop

Not bad feel a bit like live stock, get you in get your money get you out.

Popped in Starbucks above cineworld to grab a coffee. Don't normally look for gluten free food as Starbucks have been a big let down in that department, however today they had 6 chicken and pesto gluten free Panninis. Warmed up in wrapper so no cross contamination, absolutely delicious.

Don't get me wrong, the coffee hits the spot every time, but it's the staff that make this coffee experience special. I visit the cinema at least once a week and I'm always impressed with the service. The staff are always efficient and cheerful and if you have the time they are more than happy to have a chat about the latest film etc. Skip the popcorn or ice cream and make straight for the coffee.

Great coffee. Get a discount with a CINEWORLD card.

Staff are very friendly and my drink is always made to my liking. I live in Cardiff but regularly come here to get coffee.

I haven't been here in a month or two, but at my last visit and all previous, I have always grabbed myself a tea or coffee. Standard starbucks BUT the staff here are really friendly. For something as generic as a chain coffee shop - its the staff that make the difference.

Always friendly and relaxing environment and the drinks are great. Love setting my laptop up and working away !

Always a great coffee, pleasant staff and a lovely view. Comfy seats and very spacious. A welcome rest and I didn't need a cinema ticket.

Where to start? Dirty tables, disinterested staff, paper cups only. And why when you are only customer, outnumbered by the staff three to one do you still have to give your name before you get your coffee... and it arrives with the wrong name anyway....

Friendly, fast service serving top quality coffee time after time. The espresso is so intense and staff always meet the high expectations associated with Starbucks.

Having stopped off at Starbucks in Ross and Wye where we enjoyed a blackcurrant mohito, we thought we'd try one out here. It paled in comparison, and one was particularly bad with no flavour and over twice as much ice as my friend's. Took it...

Starbucks in the theater is just that

What a visit..... Great atmosphere, really chilled. Abbi is definitely "the coffee don"!!! You go girl !!!!!!!Abbi 1 Mufc 😀😀😀😀😀😀☕️☕️☕️☕️☕️

I always grab a coffee from here to take with me to watch the movie. It is always clean and tidy. The staff are friendly and cheerful. Normally while I wait for my drink to arrive we chat about what movie I've come to see...

It is amazing here, the staff are amazing and the drinks and food are delicious! It's superb that you can purchase a drink from Starbucks and then take it into the cinema!!

Went again to Starbucks for a treat. To be served by the fabulous Carl again! Seriously this guy is amazing! Both my partner and I think he is such a credit to the place. He's polite and friendly and we have a good old chat...

Excellent service at Starbucks staff were friendly and attentive especially Carley who served us we will be returning very soon.

As ever, the food and coffee varies from average to 'orrible. All the stars are for thr truly excellent staff - providing exceptional customer service. It's the only reason for using this coffee shop.

The team here are always friendly and make great coffee. I love coming here and enjoying banter with the baristas. They are always in a good mood, this is a place to be happy.

Starbucks at Cineworld is always my first stop after collecting my cinema tickets. The staff are already really friendly (especially Luke and Ritchie) and they make my tea just the way I like it every time. My partner enjoys their range of coffees, and I...

First visit to Cineworld meeting daughter helping on the promotions. we met in Starbucks and what a wonderful venue for them. lovely seating area and view. Staff very attentive and helpful, most importantly, wonderful coffee. highly recommend.

I had great service from Luke at the Starbucks cafe he was very friendly and helpful carried my food to the table for me made me feel at ease as i was on my own will definitely go back and i know he will help...

I got served by a lovely girl called Jade who on many occasions has remembered what i have to drink and given me a warm welcome what makes me feel special

A huge thanks goes to Carl for making a great Java Chip Frappé always service with a smile. Definitely a credit to Starbucks to have someone like him on the team. Keep up the great work 👍🏼

3 of us were visiting Newport from Plymouth, I had a pretty rough day and then met Luke and Richie at the Starbucks bought coffee and you know what? they made my day. Both absolutely amazing people and good sense of humour. I am definitely...

Amazing staff, so funny, lovely experience

No different to any other Starbucks, this is located in the foyer of Cineworld and up the stairs, looking over the entrance. Prices are the same as anywhere else, but I prefer Coffee #1 or Costa.

Carley and Luke were so helpful, also hilarious with their stories of scaring each other. Had a great time and a lovely drink.

Ritchie and his colleague helped me on 2 occasions, once when my coffee was spilt and again when we lost a child's jacket. He bent over backwards to help me on a day when everything else was conspiring against me. Thank you 😀

Great service and great coffee what more could you ask for, not the first time and won't be the last service with a smile great

Excellent coffee before the movie stars cinema.

We visit the cinema 2/3 times a week and have to say that this is the best Starbucks we've visited so much more friendly than the high street chains. The staff are all very helpful and welcoming this is not the case on the high...

Just the normal quick coffee and a movie, but also worth a drop in just for the coffee. Nice staff, Starbucks in general is pretty consistent with the exception of staff, For every visit (around 12 so far) the staff have been polite, helpful and...

Always have a cup of coffee upstairs prior to a movie at Cineworld. Always greeted by a friendly staff member. Lots of choice of different coffees, nice assortment of cakes and reasonably priced (especially with Cineworld discount).

Situated on the first floor of the cinema this cafe is all what you would expect of Starbucks. Staff are friendly and helpful and serve you with a smile. Seating is comfortable. You have a choice to be serve in a choice china mug or...

We visited this branch around 3.30 Sunday 9th and have to say we had a brilliant service. The lady and gentleman serving us were extremely bubbly and approachable, both taking an interest in our film choice and recommending coffee as I wanted to try something...

This is a typical starbucks... Good meeting place to hook up for a coffee and cake either before or during shopping.

My daughter went to cinema with her friends and treated herself to a strawberries and cream drink. The staff were very helpful and friendly, service canbe slow but drink is worth the wait

This starbucks doesn't have a large selection of salads or sandwiches, neither does it have the most extensive range of sweets but it has all the different coffees etc you could want. It is great for a quick coffee before going to the cinema. This...

I love Starbucks, I do find this one a bit cold though as its very 'open' with no cosy areas. The staff are normally very pleasant but this Starbucks does not support the use of prepaid cards which was a bit disappointing

This Starbucks is situated on the first floor within the Cineworld cinema. Standard Starbucks quality and selection but it's the staff that really make the difference. Great service, polite and very friendly. Plenty of comfortable seating so you can sit enjoy your beverage before or...