Starbucks in Horsham

Had Valentine's meal , nice atmosphere, good main however , the desserts were shocking. The crumble tasted rancid. We complained and got no apology , the staff were not bothered . They removed the crumble from the bill but still charged the full service . What a shame , this pub has so much potential.

Awful service. Ordered at 8:30pm.Said order would be delivered at 9:42pm. Phoned up at 10pm they said he should be there any minute. My son went to pick up his friend from the station and came back. Still no sign. Rang up at 10:20pm said it still hadn't arrived and the delivery driver said he was just leaving. If they hadn't lied I would have got my son to pick it up on his way back. It's now gone 10:30pm and still no sign of it. Hungry and annoyed and the shops are shut now too! Over £60 for the privilege... Won't be ordering again. Now over 2 hours since ordering and no sign... It's a 10 minute drive and an hour after the time stated for delivery.

Disappointing. I have not even been to Koffie and the service is appalling. My sister tried to arrange my Hen Do at this establishment, there is no direct phone to contact Koffie, you can either text, voicemail or email, it is a very impersonal service. The owner takes over a week respond leaving you anxious, we had a large booking and obviously wanted to make sure everything was going to be perfect as it was a special occasion. The owner showed us no accommodation or rarely acknowledged our concerns. We ultimately cancelled our booking as we felt the Hen Do was going to be disappointing if we had it at Koffie . The owners response us cancelling was that, our booking was a usual booking and her responses and time spent towards us were appropriate. This translates to us, as we didn’t hire the place out for £1500 we were not deserving of her time. Poor attitude, poor communication and not business minded; they have now lost out on a large booking of 16 people because of this. As well as the recent reviews scream alarm bells.

I’ve been using this Chinese for a few months now , extremely friendly and very helpful . The food is very tasty I try something different each time and have not had anything to complain about. The delivery lady is very good at her job food is always hot and bang on time . Highly recommend this place for your weekend takeaway

Consistently good, never had an issue!