Starbucks in Rotherham

Not great customer service arrived there at lunch time and was not busy at all about 12 people sat down at tables.A staff popped her head round from the kitchen saw us waiting to be served ignored us and went back into the kitchen.When we asked to be served the same member of staff told us there was a 30 minute wait for food .We’d already got our drinks from the self service dispenser so had to stay and pay for them !!We were later told by another member of staff that there was no waiting times on there screen for food obviously the serving member of staff just could not be bothered!!!Very poor customer service and staff member needs sacking in my opinion!!

Es la primera vez que habíamos estado en Ikea Sheffield, pero estábamos en Sheffield y necesitábamos algo de Ikea, pensamos que conseguiríamos un aperitivo al mismo tiempo, otras sucursales de Ikea abren más temprano para que pueda utilizar el restaurante y recoger sus compras, pero la mayor parte del lugar estaba cerrado y el personal muy poco servicial. Fuimos al restaurante y desearíamos no haberlo hecho, los precios son bajos, pero la comida es más baja, de hecho no es comestible, no volveremos a cometer ese error! Me sentí mal el resto del día, la comida estaba caliente, grasienta y sabía a plástico. La tienda es difícil de navegar en varios pisos y parece que camina millas para obtener una cosa y llegar al restaurante.

Always good service. Wished they opened a little later, though. Love to go and have a coffee and a natter. Friendly and miserable staff

I went here on my way to work the morning of 7/12/24. I was getting multiple drinks for my colleagues. There were 2 staff on shift and 1 especially went above and beyond to help me with my drinks as I was worried about getting so many and dropping or spilling the them. I didn’t manage to catch their name but I hope they can identify who it was from the shift pattern and get some recognition. From securing my drinks and labelling each one to opening the door for me definitely 5 star customer service

Atrocious. Ordered a load of dessert, tried calling, no answer, spoke to Foodhub, they got no answer from the shop or managers mobile so processed a refund. This took 3 times longer than the stated delivery time. Clearly a useless set of bottom feeders unfit to run a takeaway.