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3.5

Based on 468 opinions finded in 2 websites

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Nº 252 in 306 in Harborough

Nº 53 of 63 Other cuisines in Harborough

CUSTOMERS TALK ABOUT DISHES WITH..cakecoffeechocolate

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LOVELY STAFF, FULLY RECOMMEND XXXXXX ❤️

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Wendy Smith . 2024-11-21

MORE AT Google

Please can you sort out the gnats :( otherwise excellent.

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Abby Golden . 2024-10-10

MORE AT Google

Why won’t you accept cash? Cash is still legal tender in this country. Is it Starbucks’ intention to exclude people of a certain age who don’t pay for every single thing with their phone?

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J2 YT . 2024-09-30

MORE AT Google

It was very nice , tho every time we go there seems to be no matcha . If we are just going at the wrong time I don't know but other than that it was very enjoyable. A lot of seating and not too busy . Outdoor seating as well. Would recommend:)

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Summer Young . 2024-08-20

MORE AT Google

Shocking!! - today 14th August 2024 we visited, well to start with we were told the dishwasher was broken?! So we had our drinks in paper cups, and our cake in a bag, which doubled up as a plate!! Really do you not have running water a sink and some washing up liquid?? Then to top it off both the toilets were out of order!! What a shambles won't be rushing back.

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Julie Measey . 2024-08-14

MORE AT Google

Lovely tall lady with blonde hair, super polite, friendly and helpful.

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Black Forest . 2024-08-13

MORE AT Google

The best people thank you to Georgia ,Cathy and Joy make the best drinks around the world if you ever go there you can have the world's most amazing drinks thank you Starbucks market harborough!!

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saniye gülmez . 2024-06-29

MORE AT Google

If I could give zero stars, I absolutely would....I am deeply disappointed with the new manager at the Market Harborough branch of Starbucks. My recent experiences have been nothing short of appalling. Firstly, despite the advertised opening time of 7am, the manager consistently keeps customers waiting outside for up to 15 minutes after opening. This blatant disregard for punctuality is unacceptable. Furthermore, the customer service provided under this manager's leadership is abysmal. It is truly shocking how someone with such poor interpersonal skills and lack of professionalism could be appointed as a manager. It boggles the mind. As a previously loyal customer of this branch, I am now forced to take my business elsewhere. I strongly advise others to do the same. It is clear that the quality of service has deteriorated significantly under the new management. To add insult to injury, I have noticed a disturbing trend of fluctuating prices at this branch. On different occasions, I have been charged varying amounts for the exact same order, with no explanation provided. When I raised this concern with the manager, her response was dismissive and unhelpful, simply stating "price increase day." This level of inconsistency and lack of transparency is utterly unacceptable. In conclusion, Starbucks management must address these issues promptly before they lose any more customers. It is evident that the Market Harborough branch is in dire need of competent leadership and improved customer service practices.

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Keeley King . 2024-05-02

MORE AT Google

Filthy!, called in 2 days, never seen so many dirty used cups on every single table, not 1 table was clean. Was 2nd in the queue but the barista just kept talking nonsense to the customer in front of me. It was bizarre, it was if she wanted to keep me waiting? Heard her say the other staff were taking a break. Just turned around and left! Went today just the same mess!

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Paul F . 2024-04-05

MORE AT TripAdvisor

You can sit here and watch the world go past, feet up, caramel mocha plus cake. Discovered as I rode past. Stopped many times. Back again.road trip to Uppingham, Harley Davidson. Stopping over in Foxton and will be back to enjoy there fine hot drinks.

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STEVE G . 2024-03-16

MORE AT Google

This pace is very laptop friendly with loads of available power points. However, several dogs inside - in apparent iolation of their published pet policy.

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Mike McLoughlin . 2024-03-13

MORE AT Google

It smelled extremely bad, noft of coffee either So dirty everywhere. Could not, would not sit down, the tables were dirty, there was rubbish all over the floor near the toilets. Staff were ok, but no-one cleaning.

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MBryne . 2024-02-23

MORE AT TripAdvisor

Walked in and out of approx 12-14 table not a single one without mess all over it from previous customer. The floor was filthy and even chairs with dog foot prints and dirt. The thing is, there was only 5 customers in and the two girls behind the counter chatting and taking selfies. We simply couldn’t believe it…. I read on the last Google review similar things. Why?! It would’ve taken 1-2 minutes to clear the tables Super thirsty/hungry so did order and food drink was fine but the restaurant it stayed like that for 20 mins til we left. The franchisees should be horrified and get these girls sorted out I could see other customers walking in and thinking the same. No excuse at all …it was dead and they could’ve cleaned it between occasion walk-in so easily. Hate leaving bad reviews and don’t often but this was jaw dropping bad.

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Glynn Evans . 2024-02-18

MORE AT TripAdvisor

Great after the Sunday Parkruns

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Sam Wren . 2024-01-15

MORE AT Google

Nice drinks and good service, but every time I visit this Starbucks I can’t believe how dirty it is. If there is a cleaner they can’t do anything. Just needs a really good deep clean. But apart from that it’s your normal global coffee chain.

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Daniel Greenough . 2023-12-28

MORE AT Google

Really slow service, lots of faffing, 4 ppl came in and were served before ours was ready. Complained and ignored. Won't come back

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Emma Knight . 2023-12-22

MORE AT Google

2nd day on the bounce the printer for online orders isn't working. First day they never said it wasn't working, waited 15 minutes before being asking what the delay was to be told by the young guy to join the back of the queue. No apology. Waiting in the queue again today. Terrible service and the coffee is average anyway, wouldn't be here if garage bakehouse was open on a sunday. Shocking customer service

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Steve MH . 2023-11-05

MORE AT Google

Every member of staff here are beautiful. Not in the way people see or imagine. The only way they can be. It’s the way they are.

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Sean Grieves . 2023-09-27

MORE AT Google

Had amazing service from joy yesterday went above and beyond !!

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Jane wills . 2023-09-22

MORE AT Google

Always a friendly service at this Starbucks with a good choice of food and cakes. Charlotte served us and made a great suggestion of additions to my white mocha. She was very friendly and welcoming.

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Tessa Jones . 2023-08-26

MORE AT Google

I purchased 2 drinks and waited ages expecting my name to be called? But instead I had to go investigate myself and get our drinks that were probably there for 10 mins. Not very good.

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Denis . 2023-08-15

MORE AT Google

Highly recommended. Alex in particular is lovely and always has a smile.

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Sarah Brazier . 2023-08-12

MORE AT Google

Not the best Starbucks I've been to. The staff were friendly enough, but not efficient with the larger order in front. The iced mocha was the worst I've had from any Starbucks store, it tasted like watery chocolate milk with little coffee flavour.

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Scenic00574543632 . 2023-07-13

MORE AT TripAdvisor

I like this place! Now this place is my favourite! I ate a caramel shortcake and a drink ☕🧃- Abhiram (6yo)

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Saket Soni . 2023-06-26

MORE AT Google

Poor experience. One man in part control of a very large excitable dog, with everyone else giving them a wide berth.

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Paul_Gotts . 2023-05-29

MORE AT TripAdvisor

Must be one of the friendliest Starbucks in the uk and actually a pleasure to visit. Ok so reviewing a Starbucks may seem silly but there are still good and bad even within a chain as notorious as Starbucks. Coffee and food are what you expect from Starbucks. Nice coffee, cakes and sandwiches. WiFi works fine once you log in. Decor and ambience is subdued and comfortable after an update so some of the older pictures are out of date. Dark colours and grey tiled floor. Comfortable chairs and the usual stuff but still noisy as it’s all hard flooring bouncing the noise. It has a great little secluded bench section for working too which is a bonus.

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Andrew . 2023-05-14

MORE AT Google

Everyone is always so nice and helpful here, drinks are very good and always made quickly

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Georgia Anderson . 2023-05-02

MORE AT Google

very good atmosphere Many people sit here to enjoy the holiday

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Zen Cheung . 2023-04-13

MORE AT Google

Staff were sound, no complaints about them, good service friendly. Limited cold drinks. Coffee was fine Didn't like the premises, dark decor made it feel quite gloomy inside. As someone else has commented the acoustics are bad, sounds not absorbed well. Very noisy when chairs are moved on the tiled floors. There is also a drone when other customers are talking making it difficult to have a conversation when it busy

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A Mann . 2023-04-10

MORE AT Google

Experienced excellent customer service here from the "mature " guy behind the counter counter. He really understood my needs and ensured I got what I needed. Well! Unfortunately this all happened while the 2 younger girls couldn't work out how to operate the till despite me saying I was in a hurry and really didn't need the reward points that badly.

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Glenn Bryant . 2023-04-06

MORE AT Google

Decent sized outlet and nice coffee. Staff pleasant and friendly .

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Graham Gates . 2023-03-12

MORE AT Google

Stuff always friendly and polite and serves wiv a smile and make u very welcome when u in the shop

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Tony Bowen . 2023-02-13

MORE AT Google

Just had Coffee. Staff are very friendly. Great location.

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John Milburn . 2023-01-21

MORE AT Google

Floor was dirty, tables were dirty, chairs were dirty. Coffee was Luke warm. Service wasn't great and the toilets were broken. Not planning to go back.

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Mike Skelham . 2023-01-08

MORE AT Google

An awful dark, dingy environment, made worse by terrible acoustics (one screaming child and the space becomes unbearable). However, the experience is saved by fantastic staff who have been nothing but friendly, diligent, and really care about what they're doing.

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Ben Elijah . 2023-01-08

MORE AT Google

One of my favorite places in town. Always have a good experience there with nice drinks. A perfect place to get some work done. All baristas are very friendly, once I’ve got a student discount even though I didn’t have my student id card with me. Very pleasing. Thank you Starbucks!

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mal1ka sz . 2023-01-06

MORE AT Google

Had an exceptional experience here today. The barista on the till gave some wonderful suggestions for our drinks and the barista was so careful around allergens whilst being very personable and fun. Definitely the A team working.

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Diana Rempel . 2022-12-09

MORE AT Google

Pleasant coffee shop with helpful staff. Service was slow - member of staff was busy cleaning cakes cabinet rather than serving a small queue of customers. Some tables clearly hadn't been tidied for some time.

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A W . 2022-12-08

MORE AT Google

Both toilets out of order, only find out when you get to till by overhearing a conversation between staff members: no signs anywhere in shop. No idea when they will be fixed and no one in store particularly bothered by it. I was under the impression (may be wrong) that a service provider was obliged to provide a certain number of toilets per number of customers? so there should be a sense of urgency in getting them fixed? A bit of empathy from staff could have helped a lot too.

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Max B . 2022-11-28

MORE AT TripAdvisor

Coffee is amazing, great cake and pastries

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Susan Taylor . 2022-11-03

MORE AT Google

Nice place. Staff were friendly and efficient. Good seating.

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Hemi Tanna . 2022-11-01

MORE AT Google

Brilliant job! Had a bit of an accident with the little one and they gave me a replacement for free! Such a lovely lady serving today great spirit made me smile and feel good. Such a great and amazing place!

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duck dog . 2022-10-29

MORE AT Google

Lovely helpful staff at Market Harborough. Top marks for giving carers a free drink

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Nicola Porter . 2022-10-29

MORE AT Google

Waited fully 10 minutes while they prepared a big takeaway order, then told us that what we wanted wasn't available despite it not being marked as unavailable on their menu.

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Hairy Beastie . 2022-10-26

MORE AT Google

The coffee was wishy washy but I often find this in a Starbucks. I was giving it one last try. The staff were pleasant but admitted short staffed and a long queue formed with announcements of 'no decaffeinated' every so often. I had a gift voucher and wanted to get rid of it. The guy doing the coffee was chatty and calm and we had a laugh. It's a dark Starbucks, needs brightening up and too many dogs, wet and smelly, at tables so I will let them get on with their doggy meetings and find somewhere a bit better next time. NO criticism of the staff though who were pleasant and super friendly.

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DeCluttering2018 . 2022-10-24

MORE AT TripAdvisor

Seriously, one of the best cafes in MH- lovely and welcoming team!

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Meow Batwings . 2022-09-08

MORE AT Google

Far too noisy - probably due to being quite a bare room At least the chap who served me was aware that espresso should be served with water Another plus (in my opinion) dogs allowed

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sarah . 2022-07-25

MORE AT Google

matcha latte with vanilla is great you should get it bit expensive but if you have lots of dosh it’s very worth it yum yum

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Daisy Cook . 2022-07-15

MORE AT Google

We enjoyed the iced drinks on a hot day, always worth a visit...same today (Sunday 10th July) had an excellent Frappercino!

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Paul Johnson . 2022-07-10

MORE AT Google

Great, attentive staff. Always going over and above with their service.

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Laurence Martin . 2022-06-06

MORE AT Google

I've been in a few times and always had great service and great coffee, unfortunately today was different, I went in wanting a brown sugar cold coffee thingy, had a couple before, delish, but today the lady was more interested talking to her friend about her hair cut and the drink was not what I asked for.... Dissapointing.

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Kelly Durham . 2022-05-16

MORE AT Google

Why oh why do people make a fuss about this place and it's coffee. Personally I do NOT enjoy the burnt, bitter coffee served by Starbucks and absolutely hate the 'paper cups'. With so many alternatives Costa, Cafe Nero etc and even in the indoor market where the coffee is absolutely much better.. why would I choose Starbucks? No discredit to the lovely staff.. just the coffee

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D mac . 2022-04-29

MORE AT Google

The store was not too busy however it took a full 15 minutes from ordering to actually getting my coffee. I did ask if that was their normal service only to be told that mobile orders have priority! Most people waiting looked rather impatient!

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Simon Dowling . 2022-03-24

MORE AT Google

Visited the Market Harborough Starbucks today, coffee was OK, but the premises were not very clean, and very tired looking. I would expect much more from a Starbucks coffee shop. P Brailsford.

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Peter Brailsford . 2022-03-08

MORE AT Google

Always nice to get a coffee with a friend for catch up

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Elizabeth Wilson Higgins . 2022-02-23

MORE AT Google

Below average coffee quickly. Staff are very nice though

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Andy W . 2022-02-22

MORE AT Google

Needs a refurb, furniture is a bit tired.

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S D . 2022-02-21

MORE AT Google

Unfortunately there felt to be no atmosphere when we visited. The gentleman serving was very polite and professional but sadly the store was dirty. Another team member chose to clear the tables when our drinks were nearly finished grabbing the old jam pot we sat down beside and some of our crockery that was not finished with without saying a word. Great coffee and swift friendly service at the till.

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shaun carroll . 2022-02-19

MORE AT Google

Coffee is what you expect but the service is excruciatingly slow.

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Torvald Romeis . 2022-02-14

MORE AT Google

Helpful and hospitable staff who can conjure up a strong combination of coffee with limited milk...premises clean and constantly cleaned up

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Richard Dron . 2022-01-28

MORE AT Google

It's a normal Starbucks, with the normal range of coffees, teas, etc.

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Trevor Jackson . 2022-01-09

MORE AT Google

It's Starbucks so the coffee is fine as you would expect. We had sandwiches and my Tuna Panini was fine but my wife decided to try the gluten free ham and cheese Panini. First it wasn't toasted so the bread wasn't like a Panini should be it was still in its plastic bag when it came to us after microwaving....the cheese in it was runny and stayed runny like it was some sort of cheese spread, overall not very nice. Personal preference but the food area where the staff are feels like a clear plastic walled fortress which makes it feel like a "them and us" and much more difficult than needed to communicate with masks on. Other coffee places aren't quite so isolationist

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Brian Ridley . 2022-01-04

MORE AT Google

The noise level is too loud, sounds bounce off hard surface making it very difficult to converse. No rubber buffers on chairs, scrapping sounds hurt ears. If you don't have a headache and want 1 this is the best place to get 1

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Sally Johnstone . 2022-01-01

MORE AT Google

They know my name, remember what drinks I normally have. The staff are always happy and friendly to my 5 year old child who like order his own food. The drinks and snacks are always nice.

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Olya Tice . 2021-12-15

MORE AT Google

Really friendly staff. And they allow dogs in what a refreshing change well done

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Sharon Tupper . 2021-12-14

MORE AT Google

Can't fault it. Bar the price obvs

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Geoff Palfrey . 2021-12-07

MORE AT Google

Staff ok wasn't bothered about the ant's walking on the table next to us on on the window ledg not been since

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Sheria Clarke . 2021-11-18

MORE AT Google

Got to be the slowest service in a Starbucks ever ! 5 staff and yet a huge Queue on a Sunday and painfully slow service !! Only 1 barista on and the queue just kept getting longer and longer. Someone was wasting time taking all the overpriced cakes out of the cabinet one by one to wipe the counter !! Really !! When there’s dozens of people waiting to be served drinks, beggars belief. Clearly poor staff management. Was so looking forward to my first eggnog latte of the year but even that was a total letdown when eventually received. Lukewarm, a ton of nutmeg on top and simply poor

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JOY . 2021-11-07

MORE AT Google

Cup over filled lack of coffee flavor if I wanted warm milk with a hint of coffee that's what I would have ordered

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Ed Pinnock . 2021-10-25

MORE AT Google

It's a Starbucks, they are pretty consistent wherever you go, there isn't a lot to say about it.

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anthony chambers . 2021-10-02

MORE AT Google

I like it but is too expensive. The coffee is really nice and his sandwiches is delicious but is too expensive.

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Anatoli Bozhanov . 2021-09-29

MORE AT Google

Good service, friendly staff and agood cup of coffee. Thank you

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glenn Coleman . 2021-08-20

MORE AT Google

It's a Starbucks. Down the road is a local sandwich shop, The Sandwich shop, better coffee, better selection of breakfast rolls, and better prices. Starbucks does have WiFi. 😉

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Andrew Gilfrid Day . 2021-08-15

MORE AT Google

Very friendly staff and good coffee - Americano with hot milk (choice of cold or hot). Good position in town, clean, good decor

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Peter Kraftl . 2021-08-02

MORE AT Google

Nice open space, Covid compliant, staff are friendly.

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Debbie Taylor . 2021-07-10

MORE AT Google

This is a great Starbucks. I started coming here shortly after having my daughter ten years ago and haven't looked back. At the moment it is rearranged for COVID safety measures, with a one way system, perspex screens and reduced seating. During normal times this store has plenty of seating (stools, dining chairs, fabric sofa chairs) and a great atmosphere. Whether you are on your laptop getting work done, having a quiet coffee alone or getting in a round of post-ballet/football babycinos, this place is fab. There is lots of space for buggies - even if meeting up in a group with several between you. It goes without saying that it is a frequent haunt for groups of NCT mums, with top quality coffee, pastries and baby changing facilities.

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Jo . 2021-06-26

MORE AT Google

Love a Starbucks just not enough of them where I live, my preferred choice of all the coffee shops. Went Neros earlier (my friends choice) which was awful they were not having a good day.

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sally . 2021-06-16

MORE AT Google

Nice coffee shop. Decent coffee. Only downside they didn't take cash.

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Stephen Gray . 2021-06-13

MORE AT Google

It's great to watch the staff clear and clean a table as customers leave, yet not pressure put on customers to leave. Friendly staff, fast service good quality. Went back twice during stay.

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ANDREW PARSONS . 2021-05-31

MORE AT Google

Bought 2x chocolate crunch frappe, was terrible and I literally chucked it away just around the corner, I'm pretty sure the staff made it very wrong. £10 down the drain and never going to Starbucks again, McDonald's do way better coffee and frappe's for a fraction of the price! I wish I had complained and taken them back but I'm just to polite 😕 TRASH!!!!

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Michael Todd . 2021-05-15

MORE AT Google

Friendly service. Quality drinks.

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Kim B . 2021-03-21

MORE AT Google

Good service, great variety of food (plenty of vegetarian and drinks. It's conveniently located, places to park the car for few minutes to order your take away.

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Alejandro Poleo . 2021-03-17

MORE AT Google

Friendly & helpful staff. Good quality products. I had their chocolate truffle drink & my granddaughter had a caramel frappuccino, both yum!

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Carole Henson . 2020-12-24

MORE AT Google

Poor. Short measure of coffee, so half a cup for £3. Really busy, short staffed so couldn't bring this to their attention. Sad really as s I am a regular, but will have to think before going again

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Paul Barrick . 2020-12-19

MORE AT Google

Best coffee of anywhere. Kind of expensive. Tall double shot original roast with caramel and hot milk. Post covid, for sitting down to drink or eat it's rather unwelcoming. All they need to do now is pay tax.

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Mark Grieves . 2020-11-22

MORE AT Google

Good take away coffee. Staff working hard to deliver a good service. Other customers less considerate of current social distancing despite well marked routes. Often not wearing masks correctly.

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Teresa Smith . 2020-11-13

MORE AT Google

Very inefficient service no croissants ran out early and girl put her fingers in the top of the cup when she picked it up to make coffee

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The Smirking cat . 2020-11-04

MORE AT Google

Had to ask for table to be cleared and sanitised. Seemed unaware of dirty tables. Been to safer cafe's

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Suesmith5959@gmail.com chester . 2020-10-30

MORE AT Google

Love going here the staff are so polite and the drinks are lovley

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Pauline Chantry . 2020-09-07

MORE AT Google

Been a few times during the eat in offer - such good value. The manageress is very lovely and chatty. Great place to catch up with my bestie. Lovely coffee and granola bar.

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HarryPottesrsMum . 2020-08-21

MORE AT TripAdvisor

Unbelievable rude staff. When we were done with the drinks, and my wife was in the toilet with my son, the old lady working there asked me if I could leave the table free because she "was losing costumers". However, there were not costumers waiting, we were the last costumers that got a table, and other 2 tables were free!! :-/ We were the only non British people in the establishment... Makes you wonder 😡

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Pedro Rodriguez Veiga . 2020-08-15

MORE AT Google

Luke warm coffee that was as weak as dish water. Massively understaffed for a saturday lunch. Far from what you should expect. The staf however were smiling and doing their best.

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Mark Law . 2020-02-29

MORE AT Google

Not to bad busy which is good friendly service

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darren proctor . 2020-01-04

MORE AT Google

Live in herefordshire. Love everything about the City x

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Margaret Leiģhton . 2019-12-22

MORE AT Google

Relaxed atmosphere, great coffee, plenty of seating. Pleasant knowledgeable staff 👍

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Paul Bishop . 2019-12-13

MORE AT Google

I'd move in if I could, easily beats the competition for their latte's

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Jackie Barlow . 2019-12-01

MORE AT Google

Wow, dog friendly, even had a puppachino for my doggo, little bit of cream in a pot, welcoming and makes a nice change from the usual 'no dogs', well done Starbucks, appreciate the common sense 🙂

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Simon Merrifield . 2019-11-20

MORE AT Google

Love the hot chocolate it's the best yet , clean and tidy , friendly staff and dog friendly too,

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jason west . 2019-11-14

MORE AT Google

Crowded and scruffy, with dishwater coffee. There are two much better coffee shops within 50 yards!

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John Anderson . 2019-11-10

MORE AT Google

A typical Starbucks coffee shop. Decent coffee and plenty of food available.

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John Williams . 2019-09-01

MORE AT Google

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