Starbucks in East Devon

This place is absolutely filthy. Tables with food stuck to them, benches in window sticky with spillage and floors sticky also. Toilets are not clean and they smell dreadful. It’s 9.47 in the morning. Had to wipe my feet on the way out to get rid of the food and stickiness. Avoid

It is just looks and feels dirty. Coffee is the usual Starbucks fare. If I were you drive on. There is a Costa in Honiton down the road, and a couple of roadside diners in the opposite direction!

JUST DON’T STOP HERE!! This has got to be the worst place I have ever stopped at when on a journey. The place was an absolute mess, dirty tables and floor. The table where you pick up the sugar,salt,pepper, etc. was an absolute state. There were a number of young staff behind the counter who obviously weren’t bothered. The toasted ham and cheese sandwich was so overheated that the molten cheese was scalding and had to be left for a while to cool down. I won’t start about the toilets, it would have been cleaner to find a bush outside!! Very definitely the worst stop ever!!

The worst Starbucks I have been. Quite filthy. The staff unfriendly and shouting at a customer . If they are serving food and drinks, why are they not wearing masks and gloves??? Unsanitary.

I don’t usually write reviews but this place was awful. We stopped on a journey at lunch time. Whole place was dirty- tables not wiped, stuff on the floor. Toilets disgusting. No toilet roll in most of the cubicles. The disabled toilet had a blockage and there was water everywhere. Instead of closing the door and labelling it as out of use, the door was wide open for all to see. The other toilets all smelled of wee.

Usual fare and the drinks are very good. Service fine too but as usual, toilets absolutely filthy. What can’t Starbucks understand people want clean toilets? Tables usually sticky too.

This Starbucks was absolutely filthy not fit to serve food the floors and tables were dirty , The toilets both smelt of urine and had not been cleaned. we bought coffee but decided not to drink it ,

Coffee ok, cake ok, very expensive, ate in……..DISGUSTINGLY FILTHY!!! Similar environment to the old London Zoo Chimpanzee Tea Party enclosure. Probably hasn’t been cleaned since it was a Little Chef! Devon Health Inspector needs to have a bloody good look at this place.

We asked for NON dairy lattes & hot choc - ALL drinks said ‘semi skimmed’ on the labels. Even after getting new ones we felt a bit nervous drinking it!! So dangerously careless, my mum has a dairy intolerance and me & my sister are vegan. Starbucks seems to be the least trustworthy coffee shop. Shame they don’t hire proper baristas instead its just little girls.

We had a two-tyre blow out on the A35 very near to Starbucks. The AA man managed to get us and the car to this Starbucks. We found the staff (2 that we saw) very helpful. It was a warm environment, the hot drinks were good, the food as we would expect in a far from busy roadside Starbucks on a bleak February day). 5 stars to the staff on duty last Wednesday and the eating area seemed pretty clean. Let down by the plumbing........

I went into Starbucks for a quick coffee break, there was 9 of us queing to be serviced and one staff member trying to take all the orders and make the drinks. There was another one of his college’s cleaning; when the busy staff member asked him to jump on and serve the busy line the person cleaning said “no, I’m busy cleaning”. We waited around 15 minutes for a tea and a coffee. Eventually a new staff member joined and between the two of them they managed to serve the customers without the help of the rude staff member focused on cleaning the walls behind the till. As someone who works in hospitality, I couldn’t have someone on my team with that attitude. Thankyou to the two lovely young lads who took their time seeing to the customers needs.

Total disgrace! Filthy rubbish and crumbs all over the seats, tables and floors. The gents toilets were awash with stale urine. It clearly hasn't had a decent manager with an eye for cleanliness let alone detail. Tables in one section are just dumped together in an unusable way. If this Starbucks was operating in the States it would have been shut with immediate effect and I think that's what it needs until they can find some staff with pride in where they work!

We broke our journey to pop in for a coffee. Visited toilets absolutely disgusting. Before I could stop my husband ordering after visit to the loo - too late- they had run out of milk. Coffee tasteless and outside seating area filthy- avoid - staff couldn’t be bothered and place should be shut down

Called in for coffee on way to Cornwall. Coffee good. That’s all I can say . Ladies toilet are disgusting . Dirty faeces all around the bowl ,blocked ,clearly hadn’t been checked or cleaned all day . Told guy behind counter who did go off with a mop. No cups as dishwasher broken again. Really disappointed 😕 Enough to put yo

Awful experience. Toilets wouldn’t flush. No toilet paper. Not been cleaned. Tables dirty and not cleaned or cleared. Staff pre occupied with gossiping. It wasn’t busy. Another person served in front of me. Ordered Americano with cold milk. When it came up it had no milk, luckily I checked before leaving. Overall very disappointing.

Never stopped here before and never will again. Felt sorry for the solo young girl who was manning this place. Stale pastries, poor tasting coffee and dirty smelly surroundings. Gents toilet was a health hazard, floor awash with urine from two leaking urinals. If this is the future of roadside comfort breaks, we are all doomed.

Myself and my daughter visited here. The member of staff who served us was so great and friendly and efficient. Made my little girl smile by doing a magic trick with the milk! We both had a hot chocolate and it was lovely. Thank you

I was lied to by the staff. I went to collect a magic bag. When I arrived and asked for the bag and I was told they don’t have any bags left. The lady told me to wait whilst she speaks to her supervisor and went to the back of the store. Her supervisor cancelled the order whilst I was stood in the shop. They then tried telling me they cancelled the order a while ago. If they were honest and said they had forgotten to cancel the order I wouldn’t have minded but cancelling the order and making out it was my fault is not acceptable.

We have visited this Starbucks regularly since it opened a few years ago. With its excellent location it has the potential to be an excellent stop over. I have wriitten several times to Starbucks expressing concern about cleanliness, at times lack of food and condition of toilets. Unfortunately these concerns continue and today's visit again a disappointment. Cleanliness and hygiene in the common area and toilets were poor. I would not recommend and after many visits will now find an alternative place.

Dirty ....messy...Smelly. staff conducting appraisals in main area . Tables all sticky....untidy tables.... scruffy staff. One of the staff members giving a stray cat some cream outside....did not see her wash her hands when returned in. Avoid this one

Nice coffee . . awful attitude of the young blonde lady serving who forgot our cakes and then threw them across the counter at me while mumbling something. A serious attitude adjustment would help, sat fuming while drinking . . . won't be stopping here again 😡

We were served by a young blonde girl, who has clearly never heard of customer service. Very little interaction with us, then when she realised she had forgotten our cakes, she virtually threw them at my husband. Disgusting attitude to have, with your customers. We will never come here again.

Have stopped here a few times on way to Cornwall and each time I think it can’t get any worse - how wrong am I! Today: slower than normal (so that’s slower than slow), absolutely filthy everywhere, no paper in the toilets and appeared to be run by 3 schoolchildren who wouldn’t know customer service if it bit them on the nose

I don’t even know where to start! RUDE blonde lady behind the till, I bought reusable cups and spent £30+ on a order. I stood waiting in line to get my receipt once I paid and to my amazement, the girl got her phone out her apron and tapped it on the card machine to receive my discount on her personal bank card. Didn’t even acknowledge myself and two children then another rude women plonked our drinks on the end and then ignored my request for oat milk. They was all laughing together about what just happened. Worst ever experience!!!!

A quick flyby stopoff for a coldbrew coffee. I was served by Anthony who was polite, quick and had a good sense of humour. Worth the stopoff 🙂

I’m writing this review sat in the car park as I am so gobsmacked by the poor service at this Starbucks. I was ignored by three members of staff when all I wanted to do was order a coffee. I understand they are shutting within...

Used to visit regularly as convenient rest point on our regular trips to Cornwall. Despite numerous complaints the toilets remain dirty and smelly. There is no recycling and the general rubbish bins have been reduced from4 or 5 to 2 !! Costa here we come.

They just can’t be bothered. . Filthy smelly toilet.. Slow service.,Won’t go again. Why do Starbucks charge so much and other outlets less?

Hi, stopped off for a coffee and sandwich. Firstly the server puts several fingers in the cup in order to write your name on the order. This is unbelievable considering the pandemic so obviously poor staff training. The coffee and food were fine. The toilets...

What a truly unpleasant experience, we visited the store this afternoon to be met with uninterested staff and a filthy floor and dirty trays on lots of the tables . The loos were on another level REALLY !! We shall not ever be going to...

Honestly I think it’s about time that this site has a visit from the council to check it’s sanitation standard. Appalling. Filthy floors, tables left uncleaned and it makes me question the management of this site and ability of staff to keep the kitchen clean...

Stopped on way gone from Cornwall. All I can say was the place was dirty. Toilets were disgusting. Didn’t chance eating or drinking as the place was so dirty

The car park was littered with rubbish,it didn’t get better,the outside Sitting area was filthy,the glass on the cafe was filthy,the floors inside were filthy,the tables were filthy.if you want to get COVID go here.

So on arrival it was mediocre busy, reasonable stocked fridge with toasties drinks sarnies etc, and a disorganised queuing system with many foreign people just stood deciding what to buy holding everyone up at the fridge. Then finally when we got to select, and of...

Ordered drinks and then we’re wrong after going back into the store the grey haired manger was very rude to us, the drinks were a allergen of dairy and receiving a dairy drink instead of the dairy free drink ordered, This can’t happen as this...

Popped in on our way back home, staff were lovely and friendly and the food and service was good, sadly let down by very poor hygiene around the cafe, crumbs all over floors and under seats and the toilets were filthy, toilet paper everywhere and...

Food poisoning from sausage sandwich! It’s the only thing my partner at different to me in days and he has been so violently ill on his birthday due to food poisoning from here. Awful. And toilets dirty.

Be careful as we were charged twice for our order. The barista said my card did not go through when it had and asked to charge it again. He said he couldn’t give us a receipt that it was declined as it was not charged....

We stopped here on our way to the motorway. Good main road sight and easy access. Not the cheapest, but still acceptable for the area. £9.90 for two years and two cakes. Good helpful service and good quality seating and products.

I pooped in after a long 4 hour drive and had a pumpkin spiced mocha. It was great. Fast service and good service. Toilets where ok, not the best but not the worst. But over all I had a pleasant experience.

Every time we’ve stopped here on our way to Cornwall the place has been filthy. Dirty tables, floors, window glass and toilets. Today was no different. It was so horrible we had our drinks outside but even then the tables were all wet (not wiped...

I wish we could give this Starbucks a minus star. We stopped for a coffee on the way home from Cornwall to Suffolk. As we entered wearing our masks, keeping the social distance, we found NO hand sanitiser. The tables were dirty with crumbs left...

Come to expect dirty toilets and hand dryers working. Today counter and table tops not cleaned and there is a river of grey slime and rubbish in open gulley at back of carpark. Shame on you starbucks!

We weren't allowed to supply our own cups because of the Corona Virus scare. The staff were miserable. we had to pour my own milk from a dirty looking container which everybody else would have touched throughout the day. Every table and chair as well...

I've been in better cleaner nightclub loos at 3am! Dirty, wet floor(wee?)and smelly. Not a pleasant experience.

Staff allowed us to pay and then said couldn’t get any points on the app. Total waste of time. Interaction with all staff wasn’t genuine at all and they were sharing snide looks about us. Please don’t buy your coffee from here and waste your...

Absolutely dreadful not blaming the staff there were only two of them . The money Starbucks earns they could afford to employ more staff. This is a very busy Starbucks,we stopped on the way to Cornwall as many people do . The toilets were disgusting...

This one of the few places to stop going west. More litter than and used ash trays than customers. Try to avoid.

Needed a coffee stop after a road closed diversion and this looked ideal. First stop was the toilets. There were 2 cubicles and a disabled toilet. All just off from the seating area. The smell was disgusting. Why oh why would any establishment selling food...

Food selection and service here was very good on a busy September lunchtime. The location on a very busy main road has incredibly limited alternatives for miles around, hence many people stopping here to use the “facilities”. The loos have had a lot of attention...

The place looks like it hasn’t been swept since the night before, toilets where filthy and the staff behind the counter were to busy interacting with each other and ended up ignoring customers. When they eventually did engage with us it took them 10 mins...

This Starbucks looks really clean and modern from outside Inside it is filthy. Dirty tables and dirty floor. Toilets were disgusting. Where condiments table is, this is disgusting too Really needs a proper cleaning strategy There were 5 staff on when we arrived and too...

Stopped early morning for a coffee and Danish, staff could engage a big more, but coffee ok and Danish the usual adequate, but sitting down started to look around, the windows were dirty, the dado rail in need of a wipe, the floor was dirty...

An average place to stop. It’s a Starbucks it’s clean, coffee ok, 5 cheese toastie ok nothing special. Staff polite and friendly

Stopped-off here for coffee etc when returning from holiday in Cornwall Bad move ! Agree with other recent reviews Place needed a clean, tables not cleared & poor service at the counter Had to ask for a tray to carry our coffees & cakes (...

One of the new Starbucks situated on major routes. Exactly as you’d expect a Starbucks to be. Good for a break, rest and recharge. Popular as a known brand.

We stop here regularly. Finally have great staff on duty. Service quick. Nice place to relax and chill out. The toilets are a problem. Dirty, and long queues. But to be honest, probably due to high volume. It is the first stop for most travellers....

Stopped off for coffee and loo stop on our journey home. The toilets were absolutely horrendous... Urine all over the seat and floor, very dusty and grubby as if hadn't been cleaned in some time hand dryer not working and no other way to dry...

The service was slow and then the drinks were not as hot as they should have been....we had to ask for tea spoons and the place in general needed a clean. Nobody clearing tables so we moved stuff off our table ourselves. The loos were...

The toilets were minging, very slow service despite there was barley any people in there, the drinks we got did not seem to be what we had ordered but we got told they were🤨

As regular visitors to Starbuck Honiton have become used to the fact that the hand dryer in the toilet never works but today the cleanliness needs urgent attention. Sink and toilet not clean, floors throughout and outside littered. What a shame.

Wow what a place, we got here early morning and it was filthy. Seats were dirty and weeks of crumbs in the gaps. Worst was the toilets, urine e on the floor and the toilet brush clogged with dirty paper. All before 9am . Worst...

Sitting here in a very nice Starbucks, with a good cup of coffee. It’s 5 pm and someone has just appeared and has started stacking chairs onto most of the tables. It’s 5 pm for goodness sake and I feel as if I am sitting...

Would be absolutely fine if the staff behind the counter wouldn’t relentlessly slag off other members of staff. The blonde manager??? was slagging off another member of staff ‘have you not noticed I’ve stopped putting him on lates? He thinks he can make his own...

I have never been in such a filthy toilet area before, ever. They were so bad I called one of the staff and told him how filthy they were. He just commented glibly that a member of staff had just cleaned them. My wife witnessed...

A good stopping place on our journey to Cornwall. Flat whites were OK but the ladies’ loo was awful. Dirty, no loo paper and hand dryer not working. Unacceptable and needs sorting.

We paid £22 for four people to have a drink and very small cake each. Service very slow. The gingerbread latte didn't have any topping as they had run out. The caramel frappacino we ordered was vanilla and had to be returned and all hot...

I stopped of here just to grab a quick coffee and the staff are 110% I spoke to a lady behind the counter and chatted about the Isle Of Man she was really nice and friendly you don't get that in other places will defo...

Stopped here this evening en route home from Salisbury to Exeter for a much needed break and coffee. Don’t get me wrong, the staff were friendly and service was good. Even the coffee was palatable. We thought we would sit in and ENJOY our coffees...

Ordered 2 medium lattes. Got 2 grandiose vanilla lattes. Ugh! Slow service. Overpriced at £3.35 each. Will try somewhere else next time!

The place was filthy - we could not find a table that had either not been cleared or had some rubbish, spilled food or drink on the floor. Toilets were disgusting. Service was OK if a little daydreamy and my drink came out with a...

Stop here a lot and had mixed experiences , that said today was great . The two guys serving knew what they were doing and were helpful with my gift card/and Starbucks card . Great sausage roll and good hot drinks . Careful if you...

I love this Starbucks, the views are amazing as are the staff and the coffee. Starbucks in the middle of nowhere what an oasis. It's busy due to it's location but as it's the only place to stop patience is needed.

Notwithstanding the helpful and friendly staff, the premises were dirty and verging on the squalid. Floors and furniture were dirty and the men’s toilet was unlit due to a broken light fitting. In health and hygiene terms, this enterprise is shockingly below standard.

Stopped by for a quick coffee and snack. Had a Maple latte and a Cheese and pickle sandwich....nice ambiance and friendly staff.Only down side was what I originally wanted to eat, marmite and cheese sandwich.......no stock...told by lady when it's gone...it's gone.

This is so slow! I may be the way that people are in Somerset but wow are they slow. The idea of a coffee shop at on a main road is to serve passing customers, not those who have decided to live there! This is...

Very pleasant experience. Twice. On Chichester-Plymouth trip with model wife (fussy). Cappuccino, earl grey tea & a granola bar. All real quality. Comfy chairs. Quiet. Quick efficient service. No misunderstandings or unnecessary emotion - despite being out of breakfast tea bags. It happens. Not often...

Returned on our regular Berks to Devon Sunday journey. Establishment has improved. Toilets cleaner, better staff on duty. Normal delay in waiting for hot drinks, but at least the staff knew what they were doing. Resigned to the fact that the place will always look...

As a local I've popped in here a few times. The food and drinks are fine - usual Starbucks stuff. But you often have to queue a fair time and the tables, floors and milk/sugar bar are usually in need of cleaning. I guess these...

We holidayed in Devon and drove past most days for a 2 weeks. It became our treat to finish a lovely day out with fab coffees and for my boys frappes. As with all national chains you know what you are going to get so...

Thanks to TripAdvisor for finally admitting this cafe to their review site. We stop here regular on a Sunday afternoon. Our first stop since Stonehenge, nearly 2 hours away. The toulets are always filthy. I appreciate that it is late, and the cafe shuts a...