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3,50

Based on 273 opinions finded in 1 websites

3.5Ambience4.0Cuisine3.5Price3.5Service
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OpinionsNoteTripAdvisor2733.5

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Excellent food. Poor customer service. We were made to feel like an inconvenience for being there by the lady behind the bar. They were apparently 'very busy', but there weren't many customers there.

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Becca H . 2024-09-01

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There’s lots to like here. The interior of the pub is gorgeous - super traditional and cosy. The garden was looking incredible. Friendly greeting on arrival and good drinks. It took a while to get our food order in as we felt a bit neglected next to the gents toilets. When it turned up the pint of prawns was in a small glass and the beetroot and orange salad was pretty meagre. Not great value for money but fine. The fish mains likewise were good enough but the veggie main - stuffed courgettes at £18.50 had plain boiled potatoes and a salad with only the smallest amount of dressing. No butter, oil or mint in the potatoes. Felt a bit thrown together. The reason I’m bothering to write the recipe though is near the end of this dish I found a rubber band in the food. Alerted the young staff member. Sweetly she said ‘at least it’s not a hairband.’ When a senior staff member came over at the end with the bill I mentioned again about the rubber band. ‘It’s from the watercress’ she said. They apologised. No offer of removing it from our bill, a free drink or any gesture. Not impressed. Which is a shame as the place is lovely. Not great value for money as portions were small but you might get a free rubber band!

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Caroline W . 2024-08-10

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Popped in for lunch with my daughter on Friday. Food was great and a lovely atmosphere. Everybody was friendly and talkative, will definitely be back 🙂

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John doe . 2024-08-04

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First visit here this year . Great welcome and delicious Sunday roast . Gardens looking beautiful . A real gem. Will be returning

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Carole P . 2024-08-04

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We heard there has been a change of ownership so we thought we'd give it a go as the staff used to be so rude. It appears the ownership may have changed but the staff haven't. We went for a snack for lunch but they didn't serve sandwiches or any other 'lunchtime' menu so I had a starter and my husband a bowl of chips. The starter was OK (halloumi and cherry tomatoes) but not worth £8.50. My husbands chips were undercooked, preprepared and there were only 16 of them for £4.50! Shame as we were hoping for the best. Hopefully this is teething problems.

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laura d . 2024-07-29

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A lovely evening spent here . Great ambiance, lovely food and impressive young staff . We took our Dutch friends and had a wonderful time!

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Boxjelly22 . 2024-07-07

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The setting is spectacular and the views picturesque. That was as good as it got. The food was overpriced, and the service was lacking in any charm, and left us with the feeling "it was just to much effort". This together with the garden cabaret of at least one rat running around was off putting. Unlikely to return.

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Dave . 2024-06-26

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We came for Sunday lunch which never disappoints! We visit the Star quite regularly and I have no idea about some of the reviews about rude staff - every time we go in the staff are extremely friendly, courteous and helpful, service and great and the atmosphere both inside and out in the beautiful garden is just as a country pub should be. It definitely has its quirks but it is a great pub.

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bananaramaBurwash . 2024-06-19

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Horrible rude staff and an atmosphere of contempt. What a pity, cause the pub could have been lovely. It was like the scene in American Warewoolf in London, where nobody is welcome except the few old coggers who prop up the bar

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Dolly T . 2024-06-15

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I am not surprised this place appears to have two separate listings on this site, they are obviously trying to distance themselves from the consistently poor reviews on this listing. If only we had read these before booking, we would have thought twice before going, and we did indeed experience exactly the same rude and unprofessional service that so many others have mentioned. From being snapped at while patiently waiting to order, to being made to feel extremely uncomfortable for being just 2 people less than we booked for, the rudeness was continuous. Despite claims of being busy there were 4 visible staff and it absolutely was not especially busy. The negative attitude was incredible, and astonishingly culminated in one of our group overhearing the landlady(?) encouraging the staff to deliberately make our table feel uncomfortable so we would leave quickly and the table could be reassigned to some regulars, who would appear to be the only people welcome in this pub. Do not be fooled by the pretty pub, and the nice looking menu, this does not extend to the service, which is the worst that I have experienced after many years as both a manager and a customer in the hospitality industry.

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LB . 2024-05-27

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Warm welcome, friendly bar staff and excellent food. What more can you ask? Highly recommend, best to book in advance. Ample car parking and amazing atmosphere in a real old English pub.

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musiru1 . 2024-03-14

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AVOID AVOID AVOID barmaid was very rude and looked like she had just got out of bed. Food below average. Such a shame because the building is beautiful but everything else about the place is awful

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Mandy N . 2024-02-04

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I never usually write reviews but felt that I needed to. This is the first time we'd visited and to be honest, I was a little hesitant after reading some of the reviews. But, we were so glad we tried it for ourselves. It is a beautiful old pub and they were extremely busy (which speaks volumes) but we managed to get a last minute booking and the service was great. We did arrive a little late so they almost gave our table away, and we had to order quickly as the kitchen was closing, but this was fine and Sue politely explained this to us. The food came out fast and it was lovely, we couldn't fault it. I have to disagree with the comments written about the landlady. Because the Sue we met today was very attentive and nothing but friendly. She also took the time to chat to us and our daughter dispite being so busy. I've actually never been to a pub where the landlord/landlady has been so interactive with the customers, it was really welcoming. We had a very enjoyable lunch and will definitely be returning, but will also recommend it to friends and family too. Thank you to Sue and the staff at The Star Inn, Naomi & Reuben

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Naomi S . 2023-12-31

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Great old, atmospheric pub. Friendly, efficient, attentive staff. Lots of variety on the menu. Good food.

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493kaye . 2023-12-02

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Avoid this place, the woman who appears to be in charge is very unpleasant and would appear to be an expert in passive-aggressive, and has very limited skills when it comes to hospitality...Avoid

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Seaside45600469223 . 2023-11-23

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Seven of us went to the Star for Sunday lunch, the roast beef was excellent as was the pear and apple crumble, the staff were both cheerful and helpful. Our table was up the stairs to a beautiful vaulted ceiling room, it was candle-lit which was very atmospheric,

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Albert P . 2023-11-19

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We’ve been going to this pub on and off for some 30 years. It’s always been varying, but recently the food has been especially bad. The pub itself is wonderful, although parking is limited. We finally abandoned it after a dreadful lunch. How is it possible to ruin a basic pub fish and chips? But they did so. Hopefully someone else will take it over and improve it. If and when they do, we and many others will support it.

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jd363 . 2023-11-09

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The staff were friendly and the pub is a lovely old building. The roast beef was probably the worst I've had in years though - very chewy and grisly and somehow the roast potatoes tasted of a cleaning product (something like bleach?). On reflection I should have sent it back, but in true English style I soldiered on, only to moan later :-)

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Sightsee55608 . 2023-10-23

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We went here hoping for a nice meal for our wedding anniversary. However, after we'd ordered our drinks, the unfriendly barlady told us that as it was si hot the kitchen had just closed. It was 2.10 pm!! Very disappointed. We won't go there again as the last time a bar staff member was pretty miserable and no smile or pleasantries. Such a shame as an amazing pub with a stunning beer garden. A very sad and disappointed customer!!!

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Hollyhock661 . 2023-09-24

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We visited as a family on Saturday lunchtime. Found the landlady to be extremely defensive when telephoning to book a table, her reaction was “don’t you know how busy we are”? The irony was that the place was extremely quiet! Her bar lady (mature woman) was unbelievably rude, literally snapping at you, it seemed to annoy her that we had simply wanted to order drinks. Wish I had read the reviews before, but the most unwelcoming defensive people I have ever met. Hospitality is not what they are. However, we did have a lovely young waitress serve us, poor girl must be so much miserable if they are her work colleagues/boss. I am amazed that they actually make any money as I am certain all locals must avoid, now me included as we have never had such rude interactions. Such a shame as the pub has a lot of history, gardens are lovely, gorgeous views and reasonable food. Unfortunately this did not make up for their attitude. Avoid like the plague!

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Kirstie G . 2023-09-18

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I found the 3 mature ladies in the pub very unwelcoming because we were 5 mins early to opening time at 12 midday. They kept saying how unprepared they were and couldn't give me a paper menu as they were being sorted to eliminate the dirty ones. Eventually I was given one from the pile. On ordering our food I was told I couldn't have a black coffee with milk on the side as it came out of a machine and they were not allowed into kitchen to get milk to put even just a dash into my black coffee for me .... merely because they press a button and the coffee comes from the machine. When I paid the bill without adding my usual tip as I felt rather a nuisance. However, the two servers who brought our food were charming and very helpful. while sitting in the garden which was peaceful and quite delightful a friendly Robin joined us. The food was good and well priced but not exceptional. I and my son decided we would recommend it to our family or friends.

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Janet B . 2023-09-09

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Awful experience today here. We had a booking for 1pm and unfortunately arrived 15 minutes late as the A21 was closed to we had to to drive a very long way around. At 1:20 we got a call from the landlady saying that we're a no show and she was cancelling our booking. We were actually sat at our table in the garden at this point, she simply hadn't come out to check. We'd spent the five minutes since our arrival getting an elderly member of our party who often uses a wheelchair settled at our table. The landlady then came out and thrust some menus at us and said you're late, you're going to have to fend for yourselves now. We went in to order and were told we could have drinks but we couldn't order food as they were now too busy for us and it was our fault and we were making "a balls up" of the running order of her lunch service. Eventually we were told we could have mains but not starters and we'd go to the back of the queue as they needed to cater for everyone else who had turned up on time. We then waited over an our for our food and we're not offered dessert afterwards. The whole experience was very uncomfortable and we were treated so incredibly rudely (this all applies to the landlady, the rest of the staff were very young but polite and helpful). I felt very sorry for the rest of the staff, they were clearly terrified of saying anything that might set the landlady off, it looks to be a very stressful and unpleasant place to work.

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Simon4360 . 2023-07-16

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After visiting this pub yesterday the young staff were amazing at the front of house and the food was above average out of the small kitchen. How ever.....the landlady is a sour old soul and I think has a few issues setting in with her as years pass. It's such a shame as it's now been getting worse each year for the poor lady, she doesn't really seem to know what's going on anymore and getting very confused..maybe time to hand it over now to someone who wants to enjoy seeing and talking to people in a Public House.

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Jet49990792025 . 2023-06-12

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Wonderful fish platter, some fries and bottle of wine. Characterful interior and beautiful garden. Charming and prompt service.

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chiggough . 2023-06-07

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Amazing food and very polite landlords great drinks and quick service. Overall a great experience. Definitely going back there for another great meal thank you so much for a wonderful time.

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George H . 2023-04-16

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I have never felt so unwelcome in a pub. The landlady has absolutely no people skills. One of the rudest, most intolerant, impatient and aggressive people I have ever met. Clearly not cut out for running a characterful village pub!

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F5415BCandrewk . 2023-03-05

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Popped in for a pint with family and were treated as though we were a terrible inconvenience by the landlady. She was incredibly rude and impatient, making us feel very unwelcome. It’s such a shame as the other staff members were very nice and it’s a beautiful old pub.

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teresag366n . 2023-03-05

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Friendly staff and a cosy setting. But a gastropub? Certainly not. I've had better school dinners. The starters were insipid and overpriced and the burger was dry and tasteless, almost inedible. Pan fried and bland on a rock hard dried out bun. If you're going...

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Nixplict_Narrative . 2023-02-18

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Our first impression on arriving at this pub in Old Heathfield was that it was a lovely authentic oldy worldy place. It was rather dark inside, but had a cosy atmosphere with a wood burner stove and eclectic decor. We were greeted by a friendly...

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Jamjmm . 2023-01-28

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I don’t know what the other reviews are talking about. My husband and I met a friend there for lunch today, and it was a wonderful surprise to enter such a beautiful and unspoiled pub with a wonderful atmosphere. I don’t know if the lady...

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OldieDorking . 2022-12-09

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I used to go to this pub quite a bit when I was younger - it’s a lovely old building with a fire and in a beautiful setting, just what you want a pub to be - but we stopped going around 10 years ago...

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LulubelleBlighty . 2022-11-04

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My partner and I had the privilege of spending a lovely memorable evening in this wonderful pub, we sat in "The Snug", met the totally charming Landlady and Dillon the Lurcher. Drink, food and service were faultless, thank you so much! Christian & Erika. We...

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christianwX3671FV . 2022-09-26

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Overpriced, rude staff, poorly lit and small pub, we got so angry at this man that we walked out So it is best to not go there

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Sightsee36430329550 . 2022-09-03

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Went in for dinner with a friend and decided to leave after our first drink and go elsewhere, due to the rude and hostile service from the landlady. I feel sorry for all the other staff working there, the landlady is just awful. Shame, as...

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506alxg . 2022-08-26

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Visited the Star for the first time this evening. Lovely meal as an anniversary treat. Great seafood. Nice relaxed atmosphere.

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Warwick P . 2022-08-23

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Seemingly friendly, but rather acerbic, greeting by landlady. We (eight adults, three children) had been told in advance that we need to order by 12:45 and we did try! We’d travelled various distances for a family get-together but hardly had time to greet each other...

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X8698IIbarbaram . 2022-08-20

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Well, rather astounded and also offputting to read the last few recent reviews! However, I felt it important to now also leave another recent review for July 2022. I must say as I find! I booked with a good friend and colleague for lunch, it...

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amandatH5258BQ . 2022-08-05

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Arriving at just after noon we assumed we would enjoy a lunch but this never happened!! As a retired landlord I am fully aware of the difficulties in running a successful pub and consider this place to be the worst I have ever visited. We...

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DianeM443 . 2022-07-17

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I should start by saying that the landlady’s/landlord’s parting words were not to come back, but they needn’t have bothered as we had already made that decision. The landlady was very abrupt when we arrived, we we thought was odd. All we asked her was,...

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AaronWlondon . 2022-07-09

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Went in after a lovely walk and asked if we could see a menu. We were then asked very curtly by the lady behind the bar if we’d booked (it was perhaps not surprisingly not busy). We hadn’t, but asked if we could sit in...

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eastbrow . 2022-07-03

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Very rude landlady, hugely overpriced food (its Heathfield, not Chelsea!) and the food wasn’t at all worth the price. The £16 Caesar salad was revolting and now I feel quite queasy after eating the luke warm chicken. The garden, however, is beautiful.

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Melon85 . 2022-07-02

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Truly awful. We, 6 adults, an autistic 7 year old and a 7 month old baby were met with EXTREME RUDENESS, the worst customer service we have ever had. One of us was on time (1.15pm), others max 15 minutes late, in part, because a...

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Y7094TDzoea . 2022-04-11

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The Star Inn was amazing, they looked after 20 of us meeting before a funeral and gave us an wonderful lunch. The atmosphere was just what we needed and all the staff could not have been more accommodating and friendly. Thank you

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janiew383 . 2022-02-18

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This is my second review of the Star Inn, previous one being a month ago. Once again, the welcome was conspicuous, the food, drink and company of the Guvnor and his staff excellent, and hilarious. Once again, particular dietary needs were assiduously taken care of....

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D7175PWmarkt . 2021-12-22

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There were 4 of us. We came for a lunch. We started with Veuve Clicquot Champagne, poured to mismatched 4 dusty glasses and bottle left hidden on the window sill in a cooler without ice...When we were still deciding about starters we were told there...

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AnnaThompsett . 2021-09-29

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We love this pub. Micky, Sue, the staff and locals made us feel so welcome. One of the sort of places you arrive as strangers and leave as friends. We arrived on Thursday and didn’t leave until Saturday! The baked cod was luscious and big....

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Roving13487756708 . 2021-08-28

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This is a very old pub with masses of wood panelling and low ceilings. There is also a good selection of beers on tap. We visited for lunch and sat in the garden which is pleasant, protected and has an old English feel. The seats...

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Bluebellplasnewydd . 2021-08-24

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Probably one of the worst pubs for food, service and cleanliness we have ever experienced. Our lunch visit started with a brusque comment from the landlady to order quickly so we found a table and narrowly missed injuring ourselves on a protruding nail one side...

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Alison E . 2021-08-24

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Visited to eat here stunning pub beautiful, ordered starters & main. Ordered intriguing sounding chicken flats turned out to be 3?tiny middle bits of chicken wing 2 bones no meat at all & a dried out out segment of lime £6.50 wife ordered melon &...

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Franciso1960 . 2021-08-21

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Food was okay. Staff were very helpful. 4 of us were squeezed into a table more suited to 2. I could touch the toilet door from the table. Unpleasant!

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Lindatier . 2021-08-18

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A most unusual experience. Firstly the people in the queue in front of us were chastised for being late ,they we're and we're told to order immediately, they left. We were told to order quickly but had to wait 20 minutes. The young waiter was...

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Milesrobert . 2021-07-13

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As the title suggests, we had a lovely lunchtime at the Star. We enjoyed sitting in the delightful garden at first, before going into this remarkable old inn for our meal. We (four of us) had mains courses and desserts, finding every dish very tasty...

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David W . 2021-07-13

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Oh dear, I wish I'd read the reviews before going!Having been presented with a bill for £151 for a meal that cost £90 (for 4 of us) we were made to feel it was our fault for pointing this out to her! No apology but...

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peterwJ4206YC . 2021-07-11

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Read the poor reviews on here. There must have been a big change! Lady running the bar (not landlady, but the chefs wife) was very friendly and efficient. The landlord was delightful as was the young waitress. Food and service was super. We will be...

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Woimble2020 . 2021-06-28

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Awful treatment from the staff and mainly the landlady. My friend ordered the pasta which was completely tasteless but all she did was ask for it to be taken away and an extra plate to share mine, the waiter didn’t even ask what was wrong...

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tcgraveling . 2021-06-21

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Evening was ruined by horrible, condescending and unprofessional land lady. Arrived on good time for booking and were told we need to be quick because we were late. Sat down at table after multiple comments from the land lady about being late ( we weren’t) Had been sat down for about 3 minutes when she came and said she had to take our order straight away as it was late and pushed us to make a decision, making remarks about not all of us having starters.. Food arrived and was okay, not great, squid was rubbery, burgers were tasteless and dry.Waiter came to take out plates and returned not minutes later asking what we were having for desert and was pushy and difficult when we politely declined. Then no staff were anywhere to be seen when we were ready to pay the bill, until we went to find someone. When trying to pay we asked if it would be possible to deduct the burgers as they were not up to scratch and the landlady became even more rude and nasty than before telling us to leave immediately ending with her screaming in our faces to ‘f**k off’ as we were leaving at a normal pace rather than running away. Caused a real scene, completely unnecessary as we were all calm, polite and happy to pay 90% of the bill. Really ruined our evening and came away rather upset and taken aback by the unbelievable rudeness and aggressive manner that we were treated with. Terrible shame as the location and building are lovely! Stay away! More than enough lovely pubs in the area I strongly suggest that everyone frequent an alternative pub.

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Pubcrawler222 . 2021-06-01

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The worst experience in a pub. We have been to that pub before for drinks. The place is lovely, the garden is beautiful. We decided to have dinner there with some family as we thought it would be a lovely place to have a meal....

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May2105 . 2021-06-01

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Asked for steak Rare. Arrived overcooked with awful oven chips. Reserved table was impossible to sit at without physically pulling it out into room. Music playing was dismal. Gardens scruffy and unattended. Will not be recommending or revisiting.

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fouryearold . 2021-05-19

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firstly upon entering we all (group of 6 girls) felt very patronised by the landlady who corrected our speech and overall had a very rude attitude as if she was looking down at us. I personally wanted to order a portion of chips when i was then informed they don’t sell chips unless it’s as a side. The food was very expensive and i had to tell the lady i could not afford it. i also told her that i was hungry as i hadn’t eaten all day. up until this point the conversation had felt awkward but not rude. the lady then proceeded to tell me ‘that’s fine. go hungry and stay skinny’. which i personally found completely inappropriate. My friend then came and ordered a drink for me and told the lady she felt the comment was unnecessary. However the landlady felt the need to storm over to us and tell us we had ‘attacked her in her home’ and proceeded to kick us all out. awful atmosphere and we never be returning. a shame because the garden was so beautiful.

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epotterlolpot . 2021-04-25

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Our friend booked this lovely 14th Century Inn for Sarah’s birthday meal. We’re all vegan and they did not disappoint with options, very flavoursome, thoroughly enjoyed by all of us. Thank you for making sure we had a lovely evening.

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marcnsarahn . 2020-10-14

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We arrived late on a monday lunchtime, 10 minutes before the kitchen was going to shut(14.00) but they said they would fit us in as long as we ordered the food swiftly, which we did and that was great. It was a beautiful day and their garden is classically marvellous. The choice on the menu was limited and pretty expensive, but we weren’t being forced to eat there. The food was generally very good, though the portions were a bit mean, especially at the prices being charged. They were the first home-made chips I had eaten in England for ages it The steak was excellent and a fair size. But the starter portions were a bit insulting considering the cost, though the quality was quite good. They were not very busy and if they had been I imagine the staff would have struggled. The elderly lady who was clearing and bringing the dishes was rather amusing in that though she came and cleared up quite efficiently, she always asked in a rather demanding fashion that all the dirty dishes be passed down to her. But nothing serious. Decently priced wine. Desserts adequate. Great position off the beaten-track. In the past when I’ve been there and had to eat on the inside I always felt cramped. So I understand while some other reviewers have critisized attitude of the staff, the size of the portions, all in all I had a very pleasant lunch. I will go back.

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Gareoult . 2020-09-21

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The food and drinks were fine, but the woman owner / manageress was just so rude and abrupt. She spoilt the evening for us and we will not return (and I am not sensitive). The younger waiter was pleasant, but attitude was odd - not sure how he thinks it is acceptable to sit on the floor whilst taking orders.Very disappointing for what could be a nice pub

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TrevorH485 . 2020-09-15

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We had always promised outselves to visit this 14th century Inn .We have passed the signpost for years on our way from East Sussex to visit my sister in West Sussex. Eventually we visited yesterday on a Monday and were nicely surprised by the pleasant garden My husband said that the youngish man behind the bar had been very charming.We were given a menu for the 24th with us, which seemed nice. .Today I spoke to a friendandf her husband about arranging to see meet up at the Inn for her birthdayin Seotember. I looked up the menus online and saw they did a Sunday Lunch so I rang up about that. I started the conversation with this woman by saying my hsuband and I had so liked the garden and setting , and I was ringing up about the Sunday lunch which I saw was now back on ." Are you asking me a question or telling me" said the woman, aggressively. The conversation went donwhill from then on. "Why are you rining if you know what the menu was". "We did not eat yesterday. We had a drinkj." She was truly awful. Really bad telephone manner. I then looked on Trup Advisor and saw the adverse comments about the owners. Well that'The Star Inn written off for good.What a shame. . (I did discover they do not do Sunday Lunch either in the usual way -it is roast beef with chips and no other roast meats). We thought it was a hidden gem off the beatgen path but it is not -all because of the landlady. .

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bellaItaliaUk . 2020-08-27

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Very good Sunday lunch, aged beef, yorkie, roasties etc. Lovely puddings. Took friends who hadn’t been before. One way system in operation, staff friendly and helpful. Been looking forward to our visit and we’re not disappointed. Unfortunately raining so lovely garden out of bounds.

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debgreen112 . 2020-07-19

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My wife and I and our two King Charles spaniels had a wonderful time at this remarkable spot yesterday. My ribeye beef roast was sensational - the meat hung and extremely flavourful - and my wife loved her skate wing. We were looked after very well, and The Star is itself an experience you will cherish. We’ll be returning very soon.

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yopl2020 . 2020-03-02

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Brought my Gran here for Sunday lunch. She can be a bit fussy, but she loved it other than thinking the table next to us was a bit close, which it was. You couldn't fault the food, it was very good quality and lots of it. Pudding was fab too. Staff were very friendly. Would definitely come back.

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N9568ZOlisac . 2020-02-23

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Two of the four women serving were outright rude, had bad attitudes, and poor customer service skills. I would have spoken out at the time of our visit but it was for a celebration with family and I didn't want the evening even more spoiled. My wife still gave a £10 tip which was meant for the pleasant young woman also serving us but it accidentally ended up with one of the two unpleasant women (I wonder if she remembered to share it with the others).Food was good but some of the main courses barely more than a starter size.We went out of our way to come to the Star Inn having previously had a good time but won't be returning. Shame.

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Marc T . 2020-01-27

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Faulty towers has nothing on this place! Landlady rude! Snobbish attitude! Don't even try to comment about anything!

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Emmery1985 . 2020-01-22

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Went there on sunday 29/12 for lunch with 6, reserved table, charming landlady, food was great, promptly served, good beers and extensive wine list, fleurey was super! Would go there anytime!

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timlA5979ET . 2019-12-29

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de star inn is leuk van buiten, en leuker van binnen. de baas vond het wel interessant om met ons over wijn te spreken. de bediening luisterde naar onze 6 jarige toe die bier voor de ouderen en fris voor hemzelf ging bestellen. en het eten was lekker!

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robvraaij . 2019-12-13

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Rude, condescending owners. We were told to “keep the noise down as you are being too loud.” When I approached the bar, I was being criticised/ interrogated by the owner, bartender and the locals. Very intimidating environment and I felt as if I had to stand my ground. The opposite of welcoming and friendly. They commented on my appearance and my speech leaving me feeling angry and embarrassed. There was a strong sense of elitism.Such a shame as this is a wonderful looking pub, shame about the people who frequent such an establishment.

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woodyjaan . 2019-12-01

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bad, overpriced food bad service awful, rude and condescending landlady. toilets were too cold and felt like I was back at my state school.

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spacefighjill . 2019-11-20

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Stunning Sunday lunch Beef and gravy incredible with a lovely mix of seasoning vegetables.compliments to the chef !! Services was very good with polite and friendly staff. Would recommend to anyone looking for a relaxing deliouse Sunday lunch. The week day menu looks inviting as well.

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jaynesmith68 . 2019-10-20

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Table for four. Good food, great atmosphere, very friendly and very dog friendly. We had a very enjoyable evening.

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Adyips62 . 2019-09-06

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Had Sunday roast, what a lovely cut of beef and that gravy was amazing. only got to visit once this time around but was great evening.

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Fluf-320 . 2019-08-07

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Fantastic food , small and cosy , regular menu change , would advise booking, as hardly any tables for two , my friend took me for my birthday, but unfortunately we were seated next to the men’s toilets so unfortunately there were men walking constantly pass our table and the door to the toilet was banging.. rather than squeezing in that table it might be best to take it away as this is my only criticism but a major one

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836bea . 2019-06-17

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How I wish I had! DO NOT make any any negative comments about your meal or else you will face the ‘inquisition’! Goodness, the landlady doesn’t take any prisoners! Far too often these days, customers fail to speak out if service/ food is below expectations; I can understand why they don’t at this pub. Unfortunately, the landlady’s attitude has been adopted by the staff as well! At one stage, I thought I might be on a Fawlty Towers set, it was that bad! Average food that’s overpriced; poor service & quaint but shabby furnishings. I’ll cross this off my list; so disappointing.

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Deborah D . 2019-04-23

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We have been meeting our friends in lots of pubs in this area over many months for dinner and have had some fabulous experiences. This one however was different! The food was delicious but the portions on the small side. When this was mentioned to our waitress, we were swiftly visited by the landlady to tell us that while she welcomed feedback, she proceeded to be rude and aggressive leaving us feeling intimidated and shocked. The tone of service changed, the waitress snapped at a helpful younger member of staff serving us coffee, and tossed our bill (sizeable for what we had consumed) on the table without a word! There are much more pleasant experiences to be had nearby.

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DGM128 . 2019-04-22

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Pub with a great atmosphere. Friendly and helpful staff. Was given a cosy table for 2 which was lovely. A good menu choice that stears away from typical pub food. Locally sourced produce and seasonal foods. A delicious meal. Good wine choice at the right price. A perfect evening.

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ambercarr1 . 2019-04-07

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I stopped off at The Star on my walk hoping to have a snack and drink.

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159teg . 2019-03-10

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Beautiful old pub. Went for a quick lunch with friends, hoping for a lunch/sandwich menu but main menu only. Thought I'd have cheesey chips instead but was unfortunately point blank refused cheesey chips, plain chips only. Reasoning was it "stinks out the building" - certainly not something I've experienced before. Friend had mussels which she said was really tasty. Slightly odd eccentric landlord but apologetic about the lack of cheese. Unfortunately the menu is too restricted and pricey for me, but will be to some tastes.

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Loppetz . 2019-02-12

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Popped in for lunch and was extremely disappointed with the food, £16.95 for four small scallops is totally over priced and not good enough for a main course. The landlady is possibly the rudest woman I’ve ever come across, mutton dressed as lamb and a seriously bad attitude. What a dreadful pub, has such potential which is a shame.

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clairea618 . 2019-02-02

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The garden is superb here in summer and the interior of the pub is so old world and quirky. The menu changes regularly and they can cater for all dioeterary requirements, vegan, vegetarian, lactose intolerant etc. Lovely pub, highly recommend it!

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Kamila K . 2019-01-23

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Reviewed after several visits. This pub has a gorgeously situated garden now somewhat overgrown from its peak a few years ago,but still lovely..but oh! The owners...unbelievably rude and aggressive land"lady" when my guest complained of the awful coffee...landlord has been dreadful in the past too over inedible cold beef et al...woman's toilets mucky. Quaint cosy interior..I go back repeatedly for the garden but needs customer caring owner. Hopefully this venerable gem will outlive the current one.

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stretaround . 2018-12-10

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Lovely environment and friendly locals. Excellent food and a great selection of wines. Looking forward to a revisit when the log fire will be going

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Bethan A . 2018-11-07

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Friendly welcome in a dog friendly pub; sat in the garden which was surprisingly warm for a November day; food better than expected and staff very helpful; good cold roast beef portends well for Sunday lunch – must return.

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Charles U . 2018-11-06

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Lovely old pub, serving pretty well cooked food. In the summer, the garden would be the perfect spot for a shandy! We found the service 100% good and I loved my lunch but really regret not having the flat iron steak my wife had. UNBELIEVABLY GOOD!! Perhaps a little pricey but will return.

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Paul B . 2018-09-30

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We went for a family review. The Guiness Welsh Rarebit was so disgusting it was inedible. The Wild mushrooms on toast was a little better. Ham egg and chips were generous portions but one piece of ham was a little suspect in appearance and taste. When it came to paying the bill just about every item was dearer than on the menu!

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SirNathanial . 2018-09-28

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This pub has amazing ambience, very old world atmosphere. The staff are extremely friendly and accommodating. I am vegetarian and they had a vegan option that the chef also said he could cook (not on the menu) if I wanted. The garden and view is great. Lovely atmosphere

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Kamila K . 2018-09-15

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Having recently moved to Heathfield from Brighton with its huge array of quality pubs and restaurants, this pub has made us feel so welcome, and can honestly say this is one of the best pubs for food and drink we've visited, so lucky it's on our doorstep. Mike and Sue are perfect hosts, Mel, James and Laura ably support!! We recently celebrated my wife's birthday here and were treated like kings in the upstairs restaurant. Having spent many of the recent long summer evenings in the beautiful garden I have to say the food is consistently excellent and good value. Wine list is well chosen and very reasonable. Can't recommend highly enough. The staff and locals don't bite either despite some reviews

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BrightonBoxer . 2018-09-06

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Very odd pub plus the people and the pubs mutt was also unfriendly !! We had a dog and it just came over to us snarling at our friendly pup The dog looked like it needed a good haircut and a brush it was so matted poor thing!

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WoodsideEngland . 2018-08-03

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Arrived for evening meal early around 5pm to have a couple of drinks, left after half an hour due to the bad language and disgusting topic of discussion by the people at the bar and the barmaid!!!

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brightley1975 . 2018-07-09

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Lovely old building but unfortunately the food,furniture not good. Landlady very aggressive - no manners.

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jaegerchick2018 . 2018-07-05

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Was looking forward to having a meal with friends. Ended up having ploughmans, terrible..... Toasted, stale, so called sour dough bread, poor salad, thin sliver of "do you call this cheese???". We very politely complained when the ham was replaced by more 'limp' lettuce and been expected to pay £12.95 for this!!!!

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Heidigibb . 2018-07-02

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A delightful very old but well maintained pub hidden away in Old Heathfield.

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MichelinTom . 2018-06-28

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The Star Inn has a relaxed, slightly eccentric atmosphere, very much feeling like a local's pub. Staff were extremely thoughtful reserving us a table for nine both indoors and out in case the weather changed. It was a bright sunny Saturday so we chose to sit outside in the garden with views towards the Sussex Downs. We decorated sun umbrellas with balloons and put up birthday banners which no one seemed to mind. We ordered lunch for 6 adults and 3 children from the specials board - Pork Belly, Granard and Haddock, all exceptional. We took our time over lunch but with energetic kids in tow we did not stay for pud, vowing to return another day.

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Kostyrka . 2018-04-16

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Settled in a corner the four of us were able to concentrate upon the meal without being distracted by passing customers. Three courses, drinks and coffee all served promptly by interesting and interested staff.

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JennyandDerek . 2018-04-05

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Great place for a cosy meal and a pint in beautiful surroundings..and its walking distance from us so we are frequent visitors on our dog walks! The food is great and the pub is full of character and ambience..

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Kim P . 2018-03-17

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Only writing this review as we had the warmest welcome and such brilliant service from the lad behind the bar. Can't remember his name but he has lived in the states and maybe picked up his customer service skills there because he was everything you hope to get from a host but rarely do. Genuinely friendly, attentive, not intrusive. Give that man a pay rise!

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fenboy . 2018-02-14

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Atmospheric,.....quirky....traditional...yes its all of those....but my wife and I loved it....we did not eat,,,,which I was really upset about as the range of food (Goat....Devilled kidney etc) was right up my street...but we ate earlier and wished I had not. Friendly place and just what you want to find on a wander. I can see its may be not to everyones taste but it was to ours.

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leejustice2018 . 2018-02-01

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