Based on 1.236 opinions finded in 3 websites
Based on 1.236 opinions finded in 3 websites
Nº 255 in 876 in Southampton
Nº 7 of 37 American in Southampton
Opinions
Lovely place to get pancakes anytime of the days a very wide selection of choices
Harry Williamson . 2024-10-18
MORE AT Google
Was in the same shopping centre, but didn't go into this place. Bad reviews? Blame google maps for always getting wrong location.
Darren England . 2024-10-10
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Variety of flavors, I love coming on weekends with the family
Luis Felipe Ramirez . 2024-10-05
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Awesome Banofee American style pancakes first time back there since January 2020. The price has gone up quite a bit. Taste was good a bit less chocolate sauce would be ideal but the pancakes were very soft and tasty. The pancakes sat there for a few minutes before they were served to me as the ice cream melted as it arrived to the table
B. A.M . 2024-10-04
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Massive thanks to Ollie and Co 👍
G B . 2024-10-01
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Saw a rat scuttling across the dirty floor, poor management I believe
guzal abdurahmanova . 2024-09-25
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Top food with great service. Thanks
Denny . 2024-09-09
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One of the best places in city centre. great food and service
Muhammad Ali (Ali) . 2024-09-02
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A lovely little place in the Marlands Shopping Centre. It wasn't very busy and only took a few minutes from the time of ordering to the food being served.
M Z-R . 2024-08-26
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We would have gone to the pancakehouse today but it was not that good because we would have ordered crepes with nutella but the crepes were too hard like they had been lying for days, they were not fresh. I feel like I wasted my money going there I have wasted 65 pound.
Sarbjit Kaur . 2024-08-24
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Really enjoyed my time here with my family. Food and service were very fast Atmosphere was also really nice will definitely be going back.
Emma Overton . 2024-08-22
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The food was delicious. Service was good. The food took a while, but they were pretty busy. We were so hungry that by the time it came we forgot to take pictures until after we'd already started eating. The fresh squeezed orange juice was very good as well. Would recommend eating here, just make sure you have some time, in case they're busy.
Sheila Handy . 2024-08-20
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Really great pancakes for breakfast for the whole family. Son is a picky eater but ate his whole plate! Brilliant service too and lovely setting. Thanks!
Emma G . 2024-08-13
MORE AT TripAdvisor
Amazing pancakes and customer service
josh parsons . 2024-08-13
MORE AT Google
A taste of home! So miss an American breakfast. Sorry no pics this trip.
J P . 2024-08-13
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amazing food, amazing stuff amazing atmosphere such a lovely place to visit the food was amazing portions were perfect I went with my autistic child and nothing was too much trouble. Massive thank you to the manager Ollie he couldn’t have been more helpful we will definitely be back
Rosie Rosie . 2024-08-10
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I went with my family as we wanted a small lunch. My dad cannot eat too much, and I have to stick to small meals. The plan was we would all get kids pancakes as the portions were smaller and manageable. My younger sisters were able to have the kids pancakes, but the lady working told me and my father we could not have the kids menu. It was only for 10 and under. From my understanding, that gives you an idea of portion sizes of the meal. It's cheaper because you get less food which is why we wanted it. But we were rudely told that was not possible. Unbelievable. Next time we will all go somewhere else. I have previously had the kids pancake no issue before. This new server today decided to cause issues.
Esperanza . 2024-08-08
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Cutlery was dirty. No tissue paper s on table nor it was served with the food.
Queency Pereira . 2024-08-07
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Lovely shop, lovely service, very clean, pancakes were hot and delicious, very well presented and the milkshakes are amazing.
Hanane S . 2024-08-02
MORE AT TripAdvisor
Lovely cafe, service was really friendly and happy to help, food was delicious, hot and quick, the crepes and American style pancakes are really tasty especially the syrup and the fresh lemon for the crepes, really enjoyed our visit and we will be back.
Adam J . 2024-08-02
MORE AT TripAdvisor
Expensive, chairs dirty and luck of communication with staff Food nothing special but milkshakes tasty.
Robert Psikuta . 2024-07-30
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Nice food. Enjoyed my breakfast 😋
Richard Daniels . 2024-07-30
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Enjoyed the food . Tasty Pancakes. Lots of vegan options . But they Dont know what a flat white is last time I ask for flat white they gave me americano with milk on side that is not flat white small or large only come in one size its a quite a strong coffee with pretty patten on top 3 picture is a flat white ! Atmosphere comfortable with lovely air-conditioning.
Georgie . 2024-07-28
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First time there the Crepe was nice just too much chocolate spread especially as was not expecting any.
heather james . 2024-07-23
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My wife took me to Stakks at the Marlands Centre,Southampton for a special treat. On arrival we were cheerfully welcomed by Ollie, who made us so welcome. He his a credit to you company his cheerful manner really made our lunch that much more enjoyable. Please pass on our sincere thanks especially to Ollie and the team who prepared our excellent food. If you continue to employ exceptional staff like Ollie you will have no fears of your public relations. Best regards, Carol and Geoff
geoff wilkinson . 2024-07-22
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A brilliant menu with every pancake topping you could imagine ! Average price of £10 Takeaway optional.
Amy Victoria . 2024-07-16
MORE AT Google
Great pancakes, soft and fluffy and flavourful, whether with breakfast or strawberries. With definitely order again 👍
Jay . 2024-07-13
MORE AT Just Eat
Ordered the strawberry pancakes. The pancakes were good quality. The whit chocolate sauce I had tasted watered down. The quantity of strawberries was disappointing considering the cost.
G Cowley . 2024-07-06
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One of my favourite places for brunch. Good value for money, with amazing tasting American pancakes. We love the ultimate weekender & chocoholic flavours. The only reason to go to southampton is Stakks for me!
Sunny Bhardwaj . 2024-06-30
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Literally the best pancake in Southampton 😮💨👌🏼.. their Kinder Bueno special was banging.. I hope they will do more special flavours (starting with snickers would be nice 😉☺️)
Mohammed Aldaghmani . 2024-06-27
MORE AT Google
Great food. Balsamic glaze was a bit too much on the crepes. The strawberry pancake stacks were delicious. The oil smell was strong in the restaurant, otherwise, it was a good experience. They have quite a few vegetarian and vegan options.
Manasa Rao . 2024-06-26
MORE AT Google
Nice and airy, so it is really cool in here. There are lots of savory and sweet choices. The maple syrup and bacon was amazing. Staff very polite. I wish there was an option for a smaller stack and a lower price as I found it hard to est all mine. Also having syrup bottles on the table to pour on extra if you need any. Extra syrup packets cost over 2 pounds which is really expensive. Not saying all toppings should be provided for free but it is kind of odd not to do it with syrup which is known to go with pancakes. Overall a very nice place to eat.
Emma Groom . 2024-06-22
MORE AT Google
Good food and coffee. Would be 5 stars but the music was too loud. And I don't like that they add a service charge to all orders when you even have to go to the counter to order? Nevertheless I would go back.
Mark Moore . 2024-06-17
MORE AT Google
A very nice place my sister's took me for my birthday. I really enjoyed it food and drink was nice!
Alan White . 2024-06-16
MORE AT Google
The staff is very friendly and the place is well-kept. I just felt that the pancakes could have been a bit better, but the prices were reasonable. They have both savory and sweet options together with shakes, coffees Etc Etc. Would definitely go there again to try out the other Flavours. The portion size is good. Has the typical ambiance you would expect from the cafe at a mall.
Milan Tharaka . 2024-06-14
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Love the details, the artificial plants and flowers as decor, nice touch, makes it all cute, romantic n cosy
Natalja Popova . 2024-06-09
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Great place for something different for breakfast.
Richard Barron . 2024-06-08
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We got the Nutella stakk and it was horrible you guys should go go sprinkles or kaspas instead! The milkshakes are mid as well. And we asked for more Nutella on our pancakes as they barely had any, especially on the fruits nothing and they didn’t accept. Such a waste of money makes sinve why there’s only 3 ppl in here !
Maria Rose . 2024-05-30
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Fantastic, staff were brilliant. Pancakes amazing
pawline pettigrove . 2024-05-27
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As I'm writing this I can honestly say I'm fighting myself to just turn around and get the same again!! 🤣🤤 Absolutely delicious! Fresh, hot, and so good! Definitely come here again! The only issue was that I didn't get a photo as I couldn't control myself 😂😂 5*
matt baker . 2024-05-13
MORE AT Google
Really great food and customer service
Michael C . 2024-05-05
MORE AT Google
Just went to Stakks Pancake House yesterday at 6pm. Immediately met with alert, warm and attentive staff, specifically Ollie and Annie- Ollie who showed me the ropes of my first experience at Stakks and Annie for serving me and making sure everything was good! My order: NYC Stakk (best seller) which I had with American pancakes + Chocoholic Stakk but as a crepe with white chocolate and whipped cream NYC Stakk: sweet saltiness with fluffy pancakes that are light as clouds. I can understand why it’s a best seller. Came with maple syrup and can tell it was made with TLC and effort. Bacon was crispy and did not have an ounce of fat which I personally love. The saltiness of the bacon was well was perfect, and the slight crunch to it was a fantastic contrast with the air light pancakes. Saltiness of the bacon was a nice pairing with the maple syrup. Even without the syrup, the pancakes and bacon alone did not feel dry. Smell was great, smells like a classic American diner. 3 layers of pancake all separated by 2 strips of bacon each. Chocoholic Stakk (Crepe), with white chocolate and whipped cream: I mean WOWZA! This was really nice! As someone with a sweet tooth, all I can say was that this was good, too good! Think of a melt of just marshmallow, Maltesers, white chocolate, milk chocolate shavings. Every element was just the perfect balance, nothing felt too much or overpowering in the mouth, a perfect blend of just chocolate and gooey heaven! They say don’t have dessert before dinner but I broke this unofficial rule (and will!) for this Stakk. If this isn’t a best seller it should be because it’s such a good little treat. Definitely happy I chose the crepe version as with American pancakes I feel it would be too dense and ruin the blend of everything. General notes - food only took 15 minutes from me entering to being out on my table. Didn’t even feel that long because everything was so efficient and smooth. Definitely coming back at a busier time to see if this changes but so far so good - Stakks has 2 menus: the ‘general’ and the ‘vegan’. There’s vegan/vegetarian options on both and there’s so many options and modifications that can be done to the food items so there is definitely something that fits everyone’s dietary needs - the staff were alert, warm, upbeat and attentive. Made me feel like I’m a regular rather than a first time guest. Special shout out to Ollie and Annie who made sure everything was okay with not just the order but with me as well. Can tell the team has a great working relationship! - Atmosphere: even though I went at an off peak time (6pm on Friday) and I was one of the few in Stakks, I didn’t feel alone. Had a nice jovial feel to it. Music in the background was a nice touch and the smells from the kitchen were very inviting, didn’t feel too much at any time. Had that family feel to it. - Cleanliness: very clean from the outside and even when I was eating, never noticed any mess and staff were constantly keeping the surfaces clean which I appreciate. - Seating: lots of seating for a place of that size, even some outside seating. Can defo adequately cater many people on a busy day but didn’t feel cramped- spaced out just right. Sat on one of the tables with the 4 chairs and was generally comfortable but as someone with wider hips the sides of the chair does dig into my sides so did have a -1 point in comfortability there. Had to sit a bit forward to be more comfortable. Main issue: something I have seen over and over in the reviews is the size of the Stakks and the price. I certainly agree with this. Whilst the Stakks were enjoyable, they were pricey for the size of them although I think this is more true for the American pancakes than the crepes but I would have liked larger everything for what I’m paying (total came up to over £20.89😬). I really want to be a regular (Annie gave me a loyalty card!!!), however if the prices don’t change or the Stakks don’t get bigger, there would be less incentive to return. Overall 4.1 stars/5. Wanna be a regular, here’s to more Stakks!!
ESTHER . 2024-05-04
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I will keep this simple, It's simple food, it's okay. The main issue is they charge a very high price for a lot of what they serve! I mean you can end up spending £20 on a pancake and milkshake... but you don't get your monies worth, it's normally mid tier food and alright shakes. I would go else where but since they doo gluten free I find myself here now and then with my mother/sister. I would avoid there are better places to eat!
Jake Goulding . 2024-04-30
MORE AT Google
2nd time dining in the states pancake house, we always eat here when traveling through the area. If ur a foody and love pancakes look no further
callum bray . 2024-04-28
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Went there a while ago and the food wasn't that great and was over priced.
Shanice Anderson . 2024-04-27
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This place is a pancake paradise! It has become a tradition for me now to meet friends in Stakks after the Sunday boxing session for a delicious savioury or sweet meal. English vegeterian on American pancakes is to due for! same for Spanish one :) A must-visit for pancake aficionados!
Julia Julia . 2024-04-23
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Unbeatable pancake place in Southampton. It's our place to go with kids once a month. This time we tried Chocoholic Crêpes and Nutella Crêpes, delicious.
ZenZden . 2024-04-21
MORE AT Google
everything was brilliant, staff were wonderful, really welcoming, food was amazing, haven’t been here before but will definitely come again.
Jake J . 2024-04-20
MORE AT TripAdvisor
Oh. My. Word. Amazing. Delicious. Decadent. Such good service. A total treat.
Ashleigh Harvey . 2024-04-19
MORE AT Google
I had the most amazing food ever from stacks today. I tried the caramel egg milkshake and it was devine not to sickly. I will definitely return.
Emily Smith . 2024-04-14
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Epic! The only place I've ever not had to ask for more maple syrup with my pancakes and bacon. Soooo good!
Sally Humphrys . 2024-04-14
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Great service and food from Stakks on first visit. Came for brunch & there was a wide range of both savoury and sweet pancake options + milkshakes also looked great
DigitalAmoeba . 2024-04-14
MORE AT Google
Brilliant food, really friendly staff. Will definitely come back when in the area.
tone home . 2024-04-13
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Loved my English breakfast pancake yummy 😋
Debz Clark . 2024-04-12
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Brilliant food,never a bad experience.Pancakes are perfection
Ash Milburn . 2024-04-10
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Always exceptional, fantastic food. Went for my daughter's birthday and happily seated 10 of us with no prior booking I always have the same thing and totally recommend any thing with bacon and maple sauce. Child's friend was gob smacked and couldn't finish her Eaton mess...
tiffanylouise Jones . 2024-04-03
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We recently went to stakks. We went up to the till and put through our order. I’d already added mine up so when it came to be more expensive at the till I asked why. I was told they add a 5% service charge….at this point we’d not had any service!!!!!’ I asked for it to be removed and they told me it wasn’t able to be removed and if the service was bad they would refund it.Service charge is entirely voluntary!!!! Plus they charged it for something that hadn’t actually happened!!’ Won’t ever go there again because of that. Also the service was absolutely dreadful! The lady who took our order couldn’t understand me or the ladies I was with which is a huge problem…. Wouldn’t go again
Jodie Daniels . 2024-03-31
MORE AT Google
I love this place the atmosphere is amazing and the tea is amazing
sonia faria . 2024-03-28
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We went here for breakfast pancakes. It was really enjoyable. Staff were very friendly polite and attentive. The owner/ manager delivered our food and was very welcoming and told us some history of how it began and what was on offer. Our food not only tasted great but well presented and as we were waiting for our food to be cooked we got to view other orders which also looked amazing. Highly recommended and we would definitely go back again
fiona dickson . 2024-03-23
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Best pancakes ever! Olly was really helpful and nice to my friends and I! Definitely coming back here!
Oluwadamilola Joy Adenusi . 2024-03-23
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Visited the new Chandlers Ford restaurant with my daughters, nephews & father-in-law for a special treat. The kids absolutely loved their pancakes, smoothies & milkshakes, whilst us adults enjoyed our coffees. We visited in the evening, for dessert after having dinner at home - they are open until 7.30 so it was ideal. Friendly, attentive service as well. One of my nephews is lactose intolerant and I was competently advised on what he could have from the menu. I would thoroughly recommend this restaurant and will be returning soon. I’d like to try the breakfast stacks next 🥞 😂
Louise Cooley . 2024-03-16
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Incredible scenes Friendly and helpful service helps create an easy going vibe. Food is excellent, portions are generous, food made fresh and fast -price is very reasonable. Excellent place to take the kids for a treat, treat yourself out just get a savoury dish for a meal with a bit of variety. Definitely recommend this hidden gem - if it was in west quay you'd never get a table - being tucked in the Marlands you have to seek it out but it's totally worth it.
Alex Hack . 2024-03-15
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Just had a lovely breakfast, much appreciated so tasty , great service 😋
13313 13313 . 2024-03-14
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All was very nice place to go on
Eileen James . 2024-03-13
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Menu is amazing! Pancakes very filling. I had to pace myself and not eat too fast! 🤣
Claire Auffray . 2024-03-12
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Best pancakes ever. Great selection of sweet and savoury. good service definatly worth a try.
harriet frampton . 2024-03-11
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I decided to step away from the usual chain places for breakfast today and I'm glad I did! Wandered up around 10 and there were already several tables occupied with others being reserved (always a good sign!). Ordered my pancakes and they were ready before I knew it, covered in breakfasty goodness. Everything tasted great and staff were friendly. Would definitely come here again next year!
Daniel Hill . 2024-03-10
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We came to Stakks yesterday for my daughter's 4th birthday treat. Let me tell you it did not disappoint. The service was exceptional, the staff were so friendly and nothing was too much. The food was next level and all cooked fresh, we had the best time and will definitely be returning! Thank you for helping to make my daughter's birthday special!
Vicki A . 2024-03-09
MORE AT TripAdvisor
there was barley any cinnamon at all and the tiniest amount of ice cream for a sharing plate for 2-3 people.... pancakes themselves were yummy tho.
Kalina . 2024-03-04
MORE AT Just Eat
Called in for lunch. Had breakfast instead. Great food. Helpful frendly staff. Found out they do a small stack for £1.50 less. So we will be bringing the kids. Found it great value. Wife is a vegetarian and this was no problem. Also do vegan. Returned today for lunch. I am now stuck in a powered wheelchair. I was helped to move to a chair to eat and then back to my chair after. Could not have been more helpfull The food was great as usual. Thank you.
Stephen Robinson . 2024-03-02
MORE AT Google
Really good pancakes, and good coffee. Nice staff.
ik ikke . 2024-03-02
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Delicious, extensive savory and sweet menu with lots of options that sound amazing, will have to come back to try more! Good strong local roasted coffee and perfect pineapple smoothie. 10/10 recommend! Gluten free options for 90% of the menu which is fantastic
Kate Jordan . 2024-02-18
MORE AT Google
Good concept, poor execution Food was mediocre, I have the blueberry waffles and I couldn’t taste anything, I had to add extra sugar on top. You also pay a automatic service charge, however there is no service, you pay at the till, the tall Asian man said three things to us the whole time. At one point I counted 7 people behind the small area at the till chatting, that’s your service charge.
Chloe J . 2024-02-18
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Being pancake day there was a queue to be seated. Ollie and Lorena quickly sourced extra tables and chairs from nearby so that we were all seated as quickly as possible. From the moment we met Ollie his customer service was exceptional, not just with us but all customers. He was calm, friendly, efficient and still had his sense of humour. We were shocked to learn he’d only actually been doing the job for 5 weeks!! He is a definite asset to Stakks! He and Lorena made a great team, clearly communicating effectively with each other even across the restaurant! We were informed straight away about the wait for food ,as it was so busy, but Ollie instructed us to please sit back and relax once we’d ordered! We felt at home and that nothing was too much trouble. Everywhere was clean and tidy even though they were rushed off their feet. To top it all off the food was presented beautifully and tasted delicious so a massive shout out to Laura and all her staff in the kitchen!!! I was also extremely surprised and pleased that my lemon and sugar crepe actually came with a wedge of lemon, very rare indeed. Thank you , all for a wonderful experience at Stakks Southampton !! We can’t wait to return soon 🥰☺️
Shannon Malia . 2024-02-13
MORE AT Google
Stopped for cup of tea, staff very friendly helpful and polite. Had one ordinary tea and a very nice herbal fruit tea. Price very reasonable.
julie fleat . 2024-02-12
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Lovely fish and chips, I use it now and again, one of the best F&C's in Southampton. People are always pleasant in there, make you feel comfortable.
Giuseppe Laghezza . 2024-02-09
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Ordered extra pancakes and did not get
Amanda . 2024-02-06
MORE AT Just Eat
Lovely pancakes food was brilliant
Joanne Beadle . 2024-01-31
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This is one of my favourite food places to go. Food is presented so beautifully, it tastes delicious and the staff there are so polite. I can not recommend enough
Michelle Murrell . 2024-01-21
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Excellent ambience, sevice and most importantly delicious food.
J Thomas . 2024-01-14
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Had the vegetarian breakfast stack which was delicious. Had the offer for a hot drink before midday which was great value. There was a good amount of vegetarian options.
Robert Douglas . 2024-01-12
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Friendly service, excellent food, freshly made with lots of pasion.
Solidaria TV . 2024-01-11
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Don't order from this place! Food was very late, and the restaurant blamed the driver not showing up when I called. Decent in restaurant, but awful delivery service
Jon . 2024-01-02
MORE AT Just Eat
Excellent place, couldn't recommend enough. 👌 Incredable customer service and amazing food at a very reasonable price.
Hunter G. Carswell . 2024-01-02
MORE AT Google
The food was delicious, the range is plentiful but not overwhelming. The staff were friendly, but the seater/greater was awkward to engage with due to the language barrier
Lucas Hutt . 2023-12-31
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9 out-of 5 stars. My son and I love it, the staff are very friendly and willing to accommodate us. We usually do a Sealife+Stakks outing
Diana Timofte . 2023-12-29
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Friendly staff and lovely food. I had the English Stakk minus tomato and baked beans and xmas speciality coffee (cant remember the name) but all was great and I struggled to finish it as I was so full.
Adele Carter . 2023-12-20
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Amazing place with many vegan options and also gluten free possibilities !
jules fougeray . 2023-12-16
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Gluten-free and vegan pancakes with excellent service
Michelle Ma Belle . 2023-12-13
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We regularly visit Stakks in the morning when we are both off work. I'm not fanatical about pancakes although my other half is. One thing I will go back for again and again though is their English breakfast pancakes stack. It's excellent and all really tasty. There's numerous different options everything from savoury through to sweet. My partner has tried pretty much all of them and liked every one. It's really reasonably priced as well. I recommend it.
Nathan Coppen . 2023-12-12
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Great choice of pancakes 🥞 with all sorts of toppings
Gary Underwood . 2023-12-09
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It was a 45min wait for food and it came out luke warm at best and it wasn't busy. I certainly would not be rushing back
Kaye Owen . 2023-11-28
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EXTREMELY POOR DELIVERY TIME ORDERED AT 18:30 and arrived at almost 9pm!!! Pancakes dried out. Restaurant blame driver. But still not good I’m afraid. Should of been cancelled
Ms . 2023-11-17
MORE AT Just Eat
Loved it here! ❤️ The staff were so friendly and helpful....new puppy, new place to eat, had no idea what to order...the menu was amazing, so many choices (sweet and savoury! 👍) Ordered savoury (breakfast pancakes) lovely! And a puppy meal...so cute! The waitress explained all about it as we had no idea! 😂...But puppy was knackered from all the walking as it was his first day out on the lead so he slept through the meal! 🫤 Staff gave us a doggy bag to take home and puppy finished it at home 🐶. I definitely will be going back and definitely will be recommending. XxX
Deborah Dale . 2023-11-10
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Fabulous food, fast service, just what I needed 💚
Johnathan . 2023-11-08
MORE AT Just Eat
Delicious breakfast, extensive menu, wonderful service! Located in Mall Highly recommended for breakfast!
ESPASSOC . 2023-11-08
MORE AT TripAdvisor
Went there on Sunday with my son. A lovely member of staff, called Luke, was amazing. Very polite & very helpful. The waiting time did say 30mins, which we noticed after we sat down, but we were served within minutes. The hottest & nicest latte that I've ever tasted & the pancakes were delicious. Some may a little steep in price, but you'd be hard to find a better pancake!! Will definitely be returning.
Sharlene Elsey . 2023-11-07
MORE AT Google
Absolutely beautiful pancakes. Soft and fluffy and perfect portion size. Will definitely be back
S C . 2023-11-05
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Absolutely delicious 😋 the American pancakes are amazing. Lovely and fresh. The staff were amazing, very polite and attention to detail was fantastic, great customer service. Would definitely recommend a visit to friends and family plenty of variety to choose from both sweet and savoury. The milkshakes are outstanding too. We'll done stakks a very satisfied customer 👍
Tina Smit . 2023-11-04
MORE AT Google
Good food and service. And the most pleasant and courteous staff
Denis Jay . 2023-11-04
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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