Based on 2.187 opinions finded in 2 websites
Opinions
Ordered cheesy chips but got plain chips but still charged for cheesy chips
Aimee . 2023-02-05
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Disappointed chips were warm and the fish batter was lovely and crispy but the fish inside was cold but will use them again as all previous orders have been excellent
Kim . 2023-01-23
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Cared for the food, delicious and tasty and is deserved of 5 stars!
Martin . 2023-01-22
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Hate to leave bad feedback but our food turned up cold to the touch and for the price it was tiny portions and missing the extra sauces I paid for. The same order last week was great but Sidwell Fish and Chips have badly let themselves down big time. Awful quality tonight
Bill . 2023-01-13
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Lovely food as always , really enjoyed the kebab thanks
Damien . 2023-01-06
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Best service I have ever had from the food .. quick delivery. The food was hot and the delivery person was lovely at the door I'm very happy with Sidwell fish and chips 5 stars
haylay . 2022-12-28
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Good service.Good food and would use again well satisfied
Chris . 2022-12-22
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Good was okay, but delivery driver didn't read instructions so good was left to go cold severely lowering quality.
Dani . 2022-12-17
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My food was stone cold will not be ordering from this restaurant again very disappointing
Richard . 2022-12-15
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Driver didn’t have the thermal bag, just food in a plastic bag on his seat so was cold when delivered.
Adam . 2022-12-15
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The food was cold the cheesy chips was cold so the cheese didn't melt it was all cold even the cod which also had bones in and put my dad the fish. Spending £20 with delivery added on I was extremely disappointed.
Michael . 2022-12-05
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Didn’t receive the salad which was abit of a pain as I didn’t order anything else to go with my food .
Patricia . 2022-11-30
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Great food i ordered for my mother delivery a bit late but carival night in Exeter so all is forgiven massive portion overhaul excellent
mark . 2022-11-27
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Absolutely fantastic! Scampi was excellent, chips are definitely the best in Exeter and the portions were excellent. Delivery driver was lovely, will definitely be ordering again. Thanks guys!
Kathryn . 2022-11-21
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The food was well cooked, hot and tasty. The fish was sweet and flakey and plenty of it .would recommend to any one
Chris . 2022-11-03
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Always delicious food and do some quality chips
Martin . 2022-10-22
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7.99 for a wrap that was tiny and a few bits of chicken. And had cheese source that was jelly . Chip cold and had to use microwave. Cant belive I spent £30 for a mail that had to go in the microwave. Should of got a ready meal for 1.99 instead Wooooow
john . 2022-10-14
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Great food, missed items from order
Rhiannon . 2022-10-04
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Great hot freshly cooked food. Good portion sizes. Keep it up. We will order again thank you.
Dawn . 2022-09-02
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Fish bones found in fish witch nearly choke my 5 year old
Danny . 2022-08-19
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Didn't get any thing but paid for it. Still waiting for my order.... It says delivered to who....
Mrs . 2022-08-17
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I ordered 4 x saveloy sausages. I received 4x jumbo sausages. I phoned them to ask what had happened and was told I ordered 4x jumbo sausages. I have the order details which state that I ordered. The saveloy’s. The guy on the phone wasn’t interested. He first said that the Oder was for 4x jumbo sausages. I asked him to check. He then said that there was no order received and told me not to call again. Class act! Never ordering from them again.
tim . 2022-08-09
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Food was cold. Watery Curry Sauce with no taste. Shame... it's been much better.
Mark . 2022-07-26
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Delivery service was brilliant but food was awful
Emma . 2022-07-25
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Fantastic and so glad Sidwell Fish & Chips have started selling their Super Kebabs again, Very happy with our order
Bill . 2022-07-22
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Good food. Good prices. Delivered early
Becky . 2022-07-22
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battered sausage was poor, sausage quality and taste was well below par and a poor excuse of batter barely coated it. chips were average, didn’t expect much after seeing the sausage. gravy however, not bad. 3/10
Huey . 2022-07-05
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Chicken and mushroom pie was cold. Chips portion was generous.
Stella . 2022-07-02
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Food was all cold! Literally all cold
Robert . 2022-06-29
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Chips tasted like they’d been cooked multiple times and were disgusting. The fish was stone cold, the only good thing about the order was the burger. Complete waste of money
Sean . 2022-06-26
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I use this restaurant often and have never had a issue but today the chips were hard and so miss shaped it was like eating glass less then half were inedible and overall the chips looked anemic. very disappointed
Kim . 2022-06-24
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Food was a bit dead, the mixed kebab was dry and hard, chips had alot of cheese but also dead and the burger was meh. Personally wouldn't again
Danny . 2022-06-22
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Disgusting what a waste of my last 20 pound want a refund
Marc . 2022-06-06
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Chips were like leather. The Saveloy was a Frankfurter. The curry sauce was very nice though
Jackie . 2022-06-02
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Missing sauce, cheese and was cold
Conner . 2022-05-30
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Food was cold & not cooked properly
Kieran . 2022-05-27
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Found some strange item in my fish genuinely looks like strip of woven basket i have a photo as well
Ethan . 2022-05-24
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We had Hot Wings plus the Viking Basket, to share between two, which was a good way of trying a small amount of various items. We loved the Hot Wings (but be warned, they are very hot!) and we liked almost all of the Viking Basket, except we found the Calamari rather doughy. Another plus point was that everything was easy to share, as it all came in even numbers of items.
Jeremy . 2022-05-22
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Sadly freezing cold and rock hard chips inedible
Bill . 2022-05-20
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They are one of the best in Exeter. Their quali5y of food and service is the finest. I will continue to use them.
Abdul . 2022-05-17
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Chips not right at all, just tasted of oil
Jak . 2022-05-05
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definitely the worst place I have ever eaten .. chips were like eating rocks the skin was so hard … the batter on the sausage was soggy and fell off the sausage when picked up the curry sauce must of just came out the fridge and not even warmed up was so disappointing as was treating there family to a takeaway and was the only chippy available so took a chance on this place lesson learnt 35 quid for 4 portions of chips and sausages 2 sauces absolute joke
Ryan . 2022-05-04
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It was all freezing apart from the mushy peas. And soggy batter on the fish
Selina . 2022-04-27
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Cannot say about restaurant service as no interaction directly with them. The quantity of food was larger than expected however the quality is not great. Some of the chips are still relatively uncooked in places, and probably due to the cooking method it all has a rather unpleasant after taste. I was looking forward to testing from a different establishment but will not be re ordering here.
Connor . 2022-03-09
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food was cold had to bin it and not good spoke to someone at the shop well he did not seem to care personally if you want cold food go for it ours went in the bin
Christopher . 2022-02-18
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Food would of been lovely but the chips were stone cold unfortunately apart from that was good, scallops were super hot and nice. Wouldn’t order again
Amy . 2022-01-31
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Food was hot a good portion size. Chips had horrible taste and alot of hard unedible chips. Fritter smelt like fish and had very little taste. A real shame as used to be really good food.
darrell . 2022-01-21
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The guy on the phone was so rude when I asked about my order put the phone down on me will not be using this place again
Daniel . 2021-12-31
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Order fish and chips. Both containers were extremely greasy and the meal itself tasted below average(especially for the price) Driver food mixup result in me getting a wrong order originally (was sorted out but I had already started on the chips). I hope that the driver took the remaining fixed up food back to the restaraunt instead of carrying on their delivery. COVID safety and all that. Like usual for a lot of Just Eat orders, the food was still "being prepared" despite it being in my hands but that was minor contribution to the overall poor experience. I also ordered Ice-cream but the one delivered doesn't match the receipt. However, I didn't care which ice-cream I received so I'm not holding that against this review.
Joshua . 2021-12-31
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Awesome food, awesome price and delivered with a smile. Doesn’t get any better than this!
Chris . 2021-12-18
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The food, particularly the wrap was tough and the meat rubbery. I'm gutted about spending as much as I did
Kory . 2021-12-14
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great food and delivered on time
Paul . 2021-12-13
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This used to be a great takeaway?? Food was late and stone cold, awful quality I am very disappointed to see this drop in standards. Come on guys sort it out this was dreadful
Steve . 2021-12-11
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We had the wrong order delivered to us. When we rang the first time, the person who answered the phone denied all knowledge of the order, second occasion he denied it again, after reentering my details he found my order and said he'd send the driver back. When I asked how long he would take, he said he couldn't tell me as it was too busy and hung up when I told him I would ring back if I hadn't heard back in 30 minutes (bearing in mind we had waited an hour for the food). It's a shame as we have ordered from here plenty of times and have never had any issues . Mistakes happen but there wasn't even an apology! Will wait and see how long it is before the right order is with us...
Hannah . 2021-12-11
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I ordered a large cod and expected as from any fish and chip shop to get 1 large piece of cod in batter, but instead I got 3 very small bits of fish all with thick soggy batter and one piece was definitely haddock not cod. I also ordered salt and pepper squid but again had a really think soggy batter on it
Izzy . 2021-12-08
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always hot and quick delivery wouldn't use any other fish and chip shop
margaret . 2021-12-05
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Arrived in good time. Plenty of food
maddie . 2021-11-28
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The delivery and communication were great but unfortunately the food was inedible, the batter was completely wet and the chips were really soggy, really unhappy
Hayley . 2021-11-27
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The food was excellent very generous but was just a shame it was late but I will return again just hope the delivery could be better
Daniel . 2021-11-27
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Really, really disappointing all round. Food was so late, we were sure it wasn’t being delivered at all. Couldn’t get through to the restaurant at all. We were alerted by the app that the food was out for delivery just after 9pm but didn’t get to us til gone 10pm. The quality was honestly quite awful and barely warm. Just ultimately disappointing and the only reason we ate it is because we were so hungry by this point. Certainly won’t be ordering again.
Kate . 2021-11-26
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The chicken wasn’t great tasting, slimy and hardly any breast meat
Paula . 2021-11-26
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When the food finally arrived it was luke warm and the worst fish and chips we’ve ever had. The fish tasted stale, the scampi was barely recognisable and the chips appeared to be the dregs of the fryer. There were very few edible chips, the rest being too hard to eat. We shall not be buying from Sidwell Fish & Chips again and certainly cannot recommend them.
Patricia . 2021-11-26
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one of the best takeaways in Exeter !
Paul . 2021-11-15
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food arrived lukewarm, but was still really good, just wish it had arrived in hot bags, rather then a cardboard box!!
Brian . 2021-11-12
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The food was smelling and it was a long night and thought if we paid good money we could get a good deal out of it but the food was very bad
Rishabh . 2021-11-12
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Food was cold and wasn’t correct for what we ordered. Highly disappointed.
Lucian . 2021-11-12
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Food turned up cold and I took two bites of my meal and threw it back up my partner took two bites and had to throw his away the food is normally nice from here but until it’s better we will not be ordering from here
Georgie . 2021-11-06
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food arrived freezing cold no warmth at all chips gone stale before they arrived and the cheese on them went hard as a rock before arriving , cheeseburger looks like dog food and wrap has more sauce than doner meat, so many better places locally
Tom . 2021-11-05
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Really greasy, didn’t give us the drinks we ordered and wanted cheesy chips even says all this on receipt and we got plain. Tried ringing the restaurant and can’t get through ridiculous. Won’t go here again.
Holly . 2021-10-31
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Wrong order and food was cold and rank, tried calling them but kept cutting me off
sue . 2021-10-16
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Haven't even got my order so now have to go hungry not happy 😡
Daniel . 2021-10-06
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Food was slightly cold, not only wad I charged for delivery but also service charge, don't think I will be using this chip shop again.
Christopher . 2021-09-27
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Food has really gone down hill. Used to always buy from here won’t be doing that again
Darryl . 2021-09-11
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The fish was very good quality, as were the chips, but the batter was oily and stodgy.
Richard . 2021-09-01
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Both of the potions of chips was undercooked and not one person out of four had more than a couple chips before they couldn't eat them. Both sausages was dripping with grease also unedable. The only thing that got eaten was the veggie burger. I tried to call multiple times but never got an answer. Very unhappy customer.
Aaron . 2021-08-27
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I didn't get my ice-cream I did try ring the restaurant no answer
Ben . 2021-08-25
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Always my best place too order from! Food is delicious & always delivered on time & hot. Thankyou!!!
Soma . 2021-08-24
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It was cold, half the order was missing and the driver had to drop it back out to me, and greasy so greasy
Lisa . 2021-08-16
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Excellent food with huge portions. Delivered promptly by very polite operative. Thank you. Will happily use again and highly recommend.
charles . 2021-08-14
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The food was late cold greasy and the batter wasn’t cooked.
Sallie . 2021-08-07
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Im still waiting even thohgh out for delivery since 4.30
Shabana . 2021-08-07
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I enjoyed the food from this place deffo recommended and I will be ordering again
Georgie . 2021-08-04
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Food was late. Couldn’t contact the restaurant as they wouldn’t pick up the phone. Chips smelled of fish and we had bits of fish batter in our kebabs. Salad contained only lettuce. Very disappointed.
Sofia . 2021-08-04
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I ordered haddock and chips and a savaloy, and got onion rings, a double burger with sauce all over it, large chips, a battered jumbo sausage with salad, and a battered minced beef pie?????I tried to ring the shop but nobody would answer.
JENNY . 2021-08-03
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Chips with vinegar and salt tasteless and look like they been shredded. Beef burger very poor quality without any taste even with spicy sauce with it. Fish box super oily. This is first time I have ever complained about the take away. Very disappointed.
Natalia . 2021-08-03
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Poor quality fish and chips. When a restaurant is primarily selling fish and chips (the clue is in the name), you would expect better. Tasted like "warm ups" and even the curry sauce was bland and tasteless. An expensive mistake on my part. Won't be using them again. Sorry. PS asked for plenty of salt and vinegar on them. Don't think that there was any used at all.
barry . 2021-08-02
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Lots of fish....next time will order the smaller portion.Dont bother with the kingsize. asked for it at 7, arrived at 6 but can live with that.
James . 2021-07-30
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Delicious food as usual, only we didn't get our 2 curry sauces that were ordered. Tried calling the restaurant but couldn't get through, I understand that they were probably busy. Will still return as the food is always lovely, great food for great prices.
Rachel . 2021-07-30
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It was scheduled for 6.30...6.45....but arrived within 30 minutes I think of ordering....the delivery lad was very pleasant and complied with the requirements on note. Altogether very good service by Just Eat.
mary . 2021-07-27
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Delivered 45 minutes late yet just eat said it was already delivered and when we rang the restaurant to enquire, they effectively asked what do you want us to do about it and hung up the phone. Didn’t answer after that. Food turned up, just eat driver just as unhelpful and unbothered.
Jennifer . 2021-07-27
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normally love takeaway from here but recently more often than not the food is turning up inedible. had to chuck it away yesterday absolutely disgusting curry sauce, dry and lumpy like a jelly! the chips were powdery?? shame it's not up to the standard it normally is.
amanda . 2021-07-25
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No FISH from a fish and chip shop. POOR !!!!!!
leigh . 2021-07-23
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Great food, great service. Quality food.
Scott . 2021-07-23
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food was overcooked...oily...yet luke warm..chips soggy...fish tasteless and seafood rubbery beyond belief..over half an hour beyond predicted latest delivery time and cost me £20 for a very disappointing meal. Will not be ordering from here again. Shocking .
Jakki . 2021-07-21
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Excellent food delivered on time and great value for money.
charles . 2021-07-16
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This is the first time we have ordered from here. It was very tasty and the portion sizes are excellent value for money.
Shapar . 2021-07-16
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I am not happy with the order and the restaurant that it hasn't turned up to me at 385 Cornwall House Topsham Road Counters wear Exeter
Isaac . 2021-07-13
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Chips were under cooked and cold, onion rings were burnt.
Sophie . 2021-06-26
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Yum! Great fish and chips, curry sauce and mushy peas. Lush after a couple of pints
Emma . 2021-06-25
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Delivery guy apparently didn't show up. Restaurant remade the order fresh, and brought it to me themselves.
Barry . 2021-06-22
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