Based on 1.699 opinions finded in 2 websites
Based on 1.699 opinions finded in 2 websites
Opinions
Brilliant place to eat! Especially if you got to catch a train, not far from the station, tasty fresh burgers and the milkshake are to die for, I will definitely come back again!
Stacey Tustin . 2024-10-06
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Over priced food, staff were not very friendly. Overall not good can’t say I’d go back or recommend it to anyone. Very disappointed.
Brendon B . 2024-09-26
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Great food a tad expensive though
Tony Barclay . 2024-09-16
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Very friendly staff and amazing burgers!! Will be back for more!
Leo Tadgan . 2024-09-13
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Shocking prices, shocking service and a shocking atmosphere, wouldn’t bother eating here. Colleagues giving friends hand outs, certainly don’t get much for the astronomical prices overall go to McDonalds or Burger King this place is crap
Mark Ford . 2024-09-06
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This resturant opens to a late time in Exeter with a great food, but their beef is not halal, you can enjoy veg choices
Mohammad Aloraifan . 2024-08-29
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No idea what the food is like in this branch. Couldn't stay to order as I needed the toilet first and apparently they expect a fully grown adult to ask for permission to use the toilet here. Unfortunately the way they serve doesn't actually enable you to order, get the code, go to toilet and come back for your food. As soon as you order you are dumped with your drink cup!!! Somewhat ridiculous to have to ask to go to the toilet!! Now I'm hungry and need the loo 🤬🤬🤬
Tim H . 2024-08-26
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I have been to 5 Guys before but today in Exeter I probably had the worst burger I have ever had. I went with my wife and 2 grandchildren and none of us could finish eating out burgers. They were greasy and pretty tasteless. The buns fell apart because of they amount of grease that came out of the burgers. My wife was sick after eating hers. Sorry 5 guys but never again. I have had better at McDonalds and at a fraction of the price.
Martin M . 2024-08-16
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Clean, but would not let my friend use the toilet until she ordered! She was desperate and I was literally in the queue to order something- ridiculous and so unfair- a warning that the toilets are locked with a code that you only get on the receipt
Madeleine . 2024-08-15
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As everyone knows, the pick and mix choices make this place great, but I love the fries, soft on the inside, crispy on the outside. Portion sizes great if not too much for me. Great, quick service and American style dinner vibe.
Tara Lyons . 2024-08-14
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Owen - Friendly, efficient and a legend. This cheese burger is gold standard. Impeccable customer service too, credit to the company.
Triumph Rider . 2024-08-12
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Great food great service fantastic member of staff from Essex lovely helpful young lady
Suzy Pattingale . 2024-08-11
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It might be a bit expensive, but at the end of the day it's Five Guys and you can't go wrong!
Sid Valley Boy . 2024-08-06
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Very good cheeseburger, our server Chardonnay was very nice (:
Foglet The Great . 2024-07-30
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Delicious, but expensive for a take out burger. Chips were also a bit disappointing, didn’t taste very nice and seemed overcooked. Overall love the idea and will try again though.
Jon Marsh . 2024-07-29
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In mine travels across this fair land, where many an inn and tavern hath been graced by mine presence, I didst chance upon a humble establishment named Five Guys, nestled in the heart of Exeter. Verily, I declare unto thee, 'tis one of the finest eateries to e'er tempt my discerning palate. The victuals presented were naught but mouth-watering delights, each morsel a veritable ambrosia for the senses. The burgers, crafted with such care and skill, were succulent and flavorful, their juices mingling in a symphony of taste. The fries, golden and crisp, were as a feast for the gods, and the milkshakes, rich and creamy, didst cool the ardor of the day. Moreover, the service was naught short of exemplary. The attendants, with their courteous demeanor and swift attentions, didst elevate the experience to new heights. Each gesture, each word, bespoke a dedication to the art of hospitality seldom witnessed in these times. The ambiance, too, must be lauded. The style of an American diner, with its nostalgic charm and vibrant energy, didst set the scene most perfectly. It was as if I hadst been transported across the vast ocean to a land where such diners do flourish, replete with their joyous atmosphere and welcoming spirit. In sum, Five Guys of Exeter stands as a beacon of culinary delight and impeccable service, a haven for the weary traveler and the epicure alike. I do heartily commend it to all who seek sustenance both delicious and bountiful. Anon, I shall return, forsooth, to partake once more of its splendid offerings.
ted labrador . 2024-07-26
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I came here on the 18th of July 2024 and the milk-shake machine was broken came again today 25th of July and the machine is still broken :(
PauloMarcello Diogo . 2024-07-25
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Costs enough to bankrupt a small African village
DragonClaw33 . 2024-07-24
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This place is always incredible, hands down my favourite burger ever! Service is always efficient and friendly!
Grant Wilton . 2024-07-20
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Great place for hamburgers and awesome milkshakes
Vladimir Lenart . 2024-07-14
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Waited 17 minutes for one milkshake. Dirty kitchen area, dirty floors, dirty tables
Matt Bennett . 2024-07-13
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Burger was nice, chips were soggy. It's outrageously expensive. Basically ordered two kids burgers, 1 fries and a drink and it was £27. It does feel American and they have the drinks machine they have at Wendy's in the US which is always fun. I like how much you can customise the burger. It kind of feels like a wannabe In-and-out.
Amy Cat . 2024-07-13
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Double bacon cheeseburger was lovely, the chips were very undercooked though
W M . 2024-07-10
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Just go to mcdonalds, here £12 for a double cheeseburger what is about the size of a quarter pounder in mcdonalds(3x cheaper in mekis) tasteless and the bun is from tescos never expire like section... Go to mcdonalds for 12 pounds 2 person gonna eat well
Emilio Smith . 2024-07-10
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Came in this afternoon for the first time in a long time and got a hot dog and little fries. The staff behind the counter (two of them at the time a lady and a man), were so lovely. Service was excellent and just to add to this portion sizes were impressive. The products are cooked to perfection and I was genuinely impressed by this location.
Samuel James . 2024-06-25
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We ordered a burger and about 3 toppings and all we got was dry meat. Fries excellent.
Karolína Smetanová . 2024-06-10
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Lived up to the hype. Amazing quality, portion size. Truly the best burger I have ever eaten. Top hole.
B Patanden . 2024-06-05
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Food was expensive but the burger was really tasty, the milkshake was excellent bit the fries were a little too salty.
Garry Edworthy . 2024-05-31
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Great food when you're very hungry and in a hurry 😅 The hamburgers are good in size, but the prize is for the fries. The milkshakes are delicious.
Jairo Antonio Melo . 2024-05-30
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Ordered delivery and was pretty disappointed. Paid over £6.00 for an Oreo milkshake that was just milk and vanilla ice cream. It was kinda gross. Food is always good at the restaurant but delivery is extremely disappointing and not worth the money at all.
Mighty Yam (Wigga) . 2024-05-13
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Put bacon in my milkshake.. Disgusting Really overcooked the chips too.
Lucy Whitmore . 2024-05-12
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Greeted by a friendly member of staff service was swift and food cooked to a good standard a little expensive but good quality let down by cleanliness restaurant needs a good clean and probably an extra pair of hands
Chris Baxter . 2024-05-07
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Walked in saw the price for a burger and walked out again 🤣
James Wyatt . 2024-05-01
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Fries cooked to perfection. Well done, guys.
Irek . 2024-04-25
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Jordan, Casper , Nathan , Harrison, Anna, 10/10 service❤️
Lee Homer_xx . 2024-04-20
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First visit staff are lovely very professional very polite great atmosphere I had the Little Bacon Burger with Mayo grilled onions and regular chips The chips are blooming handsome had skins on as well and a lot of them the burger was delicious 👍 well done to all the staff good seating and clean will definitely eat in here again. Thankyou Staff.
Caroline Phillips . 2024-04-11
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First time ! Absolutely delicious, definitely be back here
Rupert Ellingham . 2024-03-19
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Really good food,cooked to order so takes a bit longer,very impressed with their milkshakes,not cheap as say mcDs
joseph coles . 2024-03-18
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It’s my first time in five guys Exeter and I love it and have also asked my friends to try….
Eyyarambil Vishnu . 2024-03-14
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We went here for the first time today- I was shocked at the prices, given that it's effectively a self service joint. Anyway, I can't fault the food, the burgers were great, so were the chips- but the restaurant was dirty, every table needed cleaning, the loos were locked, and it really didn't feel worth the restaurant price tag. Overall wouldn't go again, given the cost I'd rather go somewhere that felt like a nice dining experience.
Alex Ford . 2024-03-03
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I have been to many 5 guys, and this is one of the best…! If you know, you know…Great burgers - hot and fresh, wait time, more than acceptable for custom burgers. Fries = huuuuge portions. Since my last visit, the new soda machines are amazing…Diet Vanilla Coke…!! Diet Dr Pepper with cherry & vanilla (needs vodka)..Huge shout to Huw and the team!!!!
spencermit . 2024-03-02
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The restaurant itself is pretty. The staff member I had was chirpy and very helpful. However, the fizzy drinks tasted flat and the food gave me food poisoning. Would not recommend.
Krystal Davis . 2024-03-02
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25 Feb 2024, 9.55PM While your own staff was courteous and competent, the security personnel there treated me and my friends with utter disrespect and suspicion. I am appalled by the rude and discriminatory treatment. Right after we entered, we were standing in front of the peanut isle. We were confronted by a security staff member who warned us not to steal any peanuts from the open section if we are not buying anything. We ignored her remark, as we were wearing hoods and I could understand per point of view. But after my friend got his order, we sat down and another friend had a Subway glass in his hand. The same security staff came back and told us that we were not allowed to drink that here.We felt insulted and unwelcome, as if we were criminals or troublemakers. I do not want to accuse anyone of racism, but we definitely felt like we were being profiled and prejudiced.
Krishna Rajpurohit . 2024-02-26
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As usual the food was right on point, fries were pipping hot too. I just begrudge paying £35 to sit in a filthy restaurant. Granted it was 9pm at night but every table was dirty, the floor was covered with food, there wasn’t one area that wasn’t dirty. Nobody even attempted to clean while we were there. Only a handful of flavours available on the coke machine with coke or Coke Zero not available on either. Place was freezing cold too, no heating and doors wide open while 2c outside. Love five guys but won’t be back to the Exeter one.
Daniel . 2024-02-24
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The food is awesome. Great burgers, although be careful as the little burgers are one patty while the normal is two parties. Great selection of toppings, too. Love the ice cream shake with peanut butter! The only thing about this one is that sometimes it can be a bit dirty when it's busy, particularly the toilets.
William O'Neill . 2024-02-23
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Never had a bad meal from Five Guys anywhere in the country, so I took my Son for his first ever... They did not let me down... Amazing...
Drew Guard . 2024-02-17
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Good is so good. However, this time, when we went, we were overcharged. There was also nowhere to sit as it was so busy. Entrance isn't ideal if you have a pram or if you're in a wheelchair.
Jenny Taylor . 2024-02-16
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I've been to this place before once with my partner . Last time, our chips were extremely salty, this time, they weren't, so that was definitely an improvement. Just for myself, I spent 22£. Originally,I ordered cheese and bacon hot dog, but the person taking order must've heard cheeseburger. She was apologetic when i told her that I didn't want the cheeseburger. She offered making hot dog for me , but I sticked with the cheeseburger. The food was nice. It was oddly served in the bag. Not even paper plate ,but cup inside . I guess to fill it with your fries. In general it wasn't a very good visit. I think they are overcharging for this food. The burger was nice and the chips were OK, but I don't believe that this should be a price for them. I might go back there for milkshake occasionally, but I wouldn't order food there.
Izzy . 2024-02-16
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Outstanding service from Harrison, very friendly and helpful for our first visit, with good recommendations
Henri Forbes . 2024-02-11
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Chardonnay A. The goat Great service
Savannah . 2024-02-07
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£50 to sit in a declining restaurant that's half closed, mahines not working, half the seating cut off. Staff look like they woke up in thier uniform from the day before, floors wet and dirty, not allowed to use the toilet. The place needs to be shut.
Nils . 2024-02-04
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Anna very good cook staff freindly 10/10
Tibstar . 2024-01-27
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I had bacon double burger cooked to perfection with raw onion griddled onion over done, lettuce, tomatoes and letuce, jalapenos mustard and bbq sauce best Ive had from there. :) went midday 26/01/2024 well done chefs.
Simon R . 2024-01-26
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Always a good experience when I've visited. Clean place, good service and great food 👌 😋
Ben Metcalfe . 2024-01-25
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Burger and fries were less than average and was extremely expensive for what it was. I've had better at McDonald's for half the cost. If you want to spend this much for to Hubbox and you'll be guaranteed a delicious burger.
Lucy Walker-Wood . 2024-01-23
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Seemed understaffed. Burger not great.
paul prestidge . 2024-01-05
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Waited 25 minutes for one milkshake staff were standing around and chatting.
Jazmine Cowlin . 2023-12-30
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There's not a great deal to be excited about with costly food in a fancier setting than your average fast food eat-in. You pay more for a proper patty and a vast selection of free add ons, with an availability of lovely milkshakes that are more than worth trying.
Morgan . 2023-12-17
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Food was fantastic, it's not cheap, but worth every penny. The wife was a vegetarian, after her bacon double cheeseburger, she isn't any more. Lol
Justin Brownlee . 2023-12-16
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Can't really go wrong with 5 guys it's a little pricey but it is good and the quality is better than a standard fast food place. Love the Cajun fries. Staff were pleasantly took a little longer than I expected considering how quiet it seemed bit they might have a few online orders as as I did see a couple of delivery drivers collect
Simon . 2023-12-15
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Amazing food! Definitely worth the price 😋
Alice Reid . 2023-12-10
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Bloody expensive, nice fries and burger but not worth 18 quid.
Marky-mark Vinyl nut . 2023-11-30
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All the time perfect Good food good staff best location. Hart of city
MURAT DOGANTEKIN . 2023-11-25
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Your usual five guys, great burger, huge portion of chips. Biggest amount of chips ever had in a small portion at five guys. Downside quite slow service made worse by deliveroo driver turning up and having his order sorted whilst my burger sat there on the counter going cold, far from great service
bulldog19 . 2023-11-13
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Ordered a bacon cheeseburger. Got home and it was missing the burger and the cheese. How?
Escape Live . 2023-11-11
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It makes a nice change from your usual McDonalds or Burger King, as Five Guys appear to actually sell actual food, rather than chemicals. Obviously the price is considerably higher, but you do get what you pay for. Food.
Matt Philpott . 2023-11-05
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The hotdogs were a lot smaller than anticipated.
MN Hammond . 2023-10-31
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السعر مرتفع الطاولات يتأخرون جداً في تنظيفها الطعام لابأس
Mohammed . 2023-10-30
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Well to be honest with you here are the good points burgers are lovely a little but up market from your usual McDonalds and the sauces are free and you don't have to ask for it! Lol But and it's a big but this location is upside down seating is poor as you enter and its not very warm with the door open most of the time! ( the best seating is downstairs but with no windows its a bit dungeonesque! Food is pricey for just burgers and hot dogs but hey I guess they've found a niche as there are more locations than this one.
kim madge . 2023-10-29
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Took my son for a lunch at Five Guys as a treat; we were hoping for a nice experience, instead we were hugely disappointed; burgers were lacking taste and were super soggy; fries were cold and nothing special apart from being massively overpriced (£7.00 for large fries?!). We’ve paid almost £40.00 for two of us (2 burgers/1 large fries and 1 small/2 drinks), what a rip off. Will not be going there again!
dani p . 2023-10-26
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V helpful smiling people serving.
Carmen Burnham . 2023-10-23
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Had the vegi sandwich and Cajun fries vey nice , cooked in peanut oil delicious and the free nuts were nice FRIES were huge good choice of drinks
Lisa Tolhurst . 2023-10-23
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Nice home style burgers, dogs and fries. Free refills on the soft drinks was good 👍
Stefan King . 2023-10-17
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Awesome food, quick service, friendly staff
Glenn Potter . 2023-10-05
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The team was very helpful as I had never eaten here before. Well worth the money
Bonnie Gardner . 2023-09-29
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Mi è piaciuto, però una volta al mese mangiare qui va bene
naturopatia millenium massage . 2023-09-27
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It was super busy and burgers were not smashed enough and 15 minute wait for food too.We had a lettuce wrap burger each. The grill chef did not season the burgers at all and if not for the American cheese would have been bland. Gave four stars because I felt they were very generous with other toppings.
Joshua Monteiro . 2023-09-17
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We came in after a super long day and Shreya was so helpful - recommending flavours of milkshake and sauces and being absolutely insane. The food was delicious, cooked quickly and wrapped up perfectly for us. we will absolutely be coming back! Thank you to Shreya for being so wonderful:)
Tilda . 2023-09-13
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Very quiet when I visited, burger was nice but over priced
Dave Vining . 2023-09-06
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Is what it is cant go wrong with Five Guys. food service is fast and consistent never to loud or busy overall a great option if your wanting some proper dirty burger or some of the best fries in exeter
Jon Thompson . 2023-09-05
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Great chips but burgers and hot dogs disappointing. Not very nice look inside
pawel miszewski . 2023-08-31
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Very nice change from other burger joints.
Pete Hale . 2023-08-30
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Amazing burgers! Little pricey for fast food dining. But burgers & fries were really tasty! If you’re staying @ Mecure hotel then this place is perfect for a bite to eat. Just across road from hotel. Found it really easy to order from the app. Food was bang on! Highly recommended
darrenlewis78 . 2023-08-30
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I have been waiting to try Five Guys for a while now and finally got the chance a couple of weeks ago while on holiday in Exeter. I have to say that on this showing I won't be back, although the staff and the restaurant were ok the burgers are (IMHO) over rated and vastly over priced, two burgers with fries at just over £33 is a high price to pay and I have had better burgers from my local burger joint in Northampton at two thirds of the price.
Euan Sinclair . 2023-08-30
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Great beef patties well cooked with a great selection of toppings. The seasoned fries are very good.
Paul Matthews . 2023-08-27
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Food is always good here and the staff are always lovely. Thank you to the lovely lady who made my whole day today with the sweetest compliment, went above and beyond to chat to customers and make them feel welcome. Will continue to keep coming back!
chantelle lloyd . 2023-08-25
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Five guys is such an amazing place to eat out. The staff are very friendly and interactive, the food is excellent and it's very good for how much you pay. The atmosphere is lovely with a matching colour scheme. I highly recommend the Cajun fries.
Matthew Ward . 2023-08-22
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The fizzy was not fizzy atall and mostly all out .. no coca cola or Fanta 😭.a bit disappointed considering I payed like a fiver for unlimited refills for me and my partner .. I will note the service was fast and the guy was polite . It's a small venue for a five guys .. not alot of seating. The chips are insanely good and they give you way too many ...we ordered a large portion between 3 people and still could feed another 3 .. so I feel the potions are just over the top ... Must be alot of food waste. The price tag is pretty major on the burgers AVG 10 quid each but they are pretty banging and and extremely filling .. toliets are available with a code on you're receipt used to enter . Lots of sauces available and nuts to help yourself too .
Tiqua Thomas . 2023-08-19
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I ordered online so cannot comment on service and atmosphere which is why I put 3 stars for both but as for the food the hotdog was so dry 😭 like I normally love hot dogs but this has got to be the worst hot dog I've ever had and the chips love the amount but definitely way too much salt 🥲
Amber xox . 2023-08-17
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This was the best burger we've had from any takeaway. Our first time trying Five Guys (we all had the bacon cheese burger with cajun fries and regular fries). We opted for just two large portions to share between 3 of us. However, 2 medium portions would have been plenty - they're huge portions! The fries were superb. Back to the burger.....that's what you call a burger, none of this other fast food rubbish. We had about 5 extra toppings, which were delicious. PIping hot food and real satisfaction with every bite. All of us were saying...."Mmmmmmm" throughout 🌟 Can't wait for the next one, and we will definitely try a shake with it.
Emma . 2023-08-13
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Admittedly we got to the restaurant a few minutes before closing, but all we wanted was some chips, there were loads cooked. The fact is the guy and the manager didn't even ask what we wanted and just said they were not serving. Poor communication and customer service to not even ask what we wanted. I would have understood not having a full menu but to not even offer and say this is all we have or something.
Colin Wilderspin . 2023-08-03
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Great burgers and fries, little bit pricey but you can really taste the difference in quality. Lovely and clean too
Claire Jones . 2023-07-24
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Good, big portions but very expensive!
Zackariah Islam . 2023-07-18
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Really yummy food and great portion sizes, lost a star because of limit options for some. Staff really friendly! Manager there is super lovely and very kind 🙏 Good security guard in there also. Overall would recommend :)
K . 2023-07-16
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Great food, and a lot of food, atmosphere felt a bit more like a takeaway than dine in.
Izabella Horvath . 2023-07-13
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Love 5 guys so much choice and great value
Paul Casey . 2023-07-08
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Ordered on Just Eat and unfortunately the order didn’t arrive. Seems there’s no way of getting a refund as Just Eat have a poor standard email response. Had to order again through Deliveroo so technically ended up paying £35 for a burger and chips.
Steven Stewart . 2023-07-02
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Best burgers about even though there pricey
Andy hill mtb . 2023-06-20
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Best burger restaurant in the UK
Colin Meadows . 2023-06-17
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Ordered regularly and never had a big issue, had the odd burger come with onions that I didn't select, but never did i think I would receive a burger so undercooked. As I never had a issue before I bit and ate into it like normal, to then notice the middle wasng piping hot but instead warm and mushy. I am no 72hrs after being food poisoned from this, 14hours after eating I was violently being sick and upset stomach. I thought I was going to die. No one from fiveguys has even said a heartfelt sorry, or even asked how I am n9w. Day 3 and3my stomach is still hurting constantly. I am on immune suppressing medication and this has been life threatening to me. Shame on you fiveguys.
Jason Chidgey . 2023-06-15
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Was looking for somewhere for a quick bite. Never been inside one of these stores before. Was quite pricey for what you get - small portions. But the food looked great and was very tasty. However, my fries where tepid at best. I asked for fresh ones as the price was pretty high. Looked like the chip dump in the kitchen was pretty full considering the store was empty I guess the fries were just sitting about. When the server told the kitchen, the kitchen team member put their hand on the fries in the chip dump to gauge the temperature - guess they didn't think I could see. Anyway fresh hot fries came out and were lovely All in all, food quite tasty Quite expensive for what it is Toilets were passable - only disabled toilets available as others were out of order. Overall Average food Above average pricing Could do better
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Food was okay but very packed. There is an upstairs and a downstairs but the upstairs ran out of food and no one was replacing it. When I asked if they were bringing any more food up, one of the staff members was really rude and told me to go downstairs. Having health issues this is difficult for me. When I spoke to the manager on duty, the girl who had rudely told us to go downstairs came over and started shouting. The manager on duty never said anything to her but the customers and myself were totally disgusted.
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Visited with my brother on a rainy Saturday. We enjoyed the cathedral views as we ate. The servers were very helpful - they took the time to check the ingredients for their milkshakes to see if they were suitable for me. I was really glad to see they were made from ‘natural’ pure as opposed to syrups as the syrups normally aggravate my ibs badly. So I got a real treat! We also ordered two fry ups - my only critique is there was a huge amount of beans which filled us up too much that we struggled to manage the toast. I think half the beans would have been perfect portion wise. It was all freshly made and delicious. I can’t wait to visit again!