Based on 134 opinions finded in 1 websites
Based on 134 opinions finded in 1 websites
Nº 666 in 810 in Richmond upon Thames
Nº 99 of 114 British in Richmond upon Thames
Opinions
Terrible experience, mixed up our drinks;which was only two coffees. Lots of staff milling around doing nothing to help.
Sarah B . 2024-07-13
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We booked the conservatory for a First Communion Celebration for 25 people with afternoon tea, the team were extremely helpful throughout the process, from the menu suggestions, getting the room ready with table cloths and flowers, the food selection was plentiful and very high quality and the staff regularly came round to take drinks orders and were very patient and friendly. A huge thank-you to the team!
Anneliese W . 2024-05-13
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No service at all Lots of staff just wandering and ignoring me No one came to me and I had to stop someone who asked another to take my order for which I waited ages Tea was given with no spoon which I had to get myself. Urgent need for staff to be retrained! I definitely won’t come here again
Jack R . 2024-03-19
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The food used to be great here, but has really gone downhill during the last couple of years. I met a friend for lunch and we ordered the festive turkey sandwich. It looked good on the plate, but was seriously lacking in filling. The one turkey slice looked like the cheap, processed chicken roll usually found in supermarkets. The slab of stuffing was tasteless but bulked up the sandwich. Very disappointing. I can honestly say that a supermarket sandwich is far superior in taste and generosity. £8.95 for a skimpy sandwich is a ripp off.
Trish mj . 2023-12-07
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Great menu until lockdown, now very depleted. Gone are the pannines and focaccias As a vegetarian just wanting a sandwich lunch there were only 2 available. Now the egg sandwich is gone although I believe it is on the afternoon tea menu. I tried the soup which was always good but that was thin and tasteless. The prices have gone up, £8.95 for a sandwich with a bit of greenery is outrageous. I've been coming here for years and I will be sorry to look elsewhere but other local places have more choice and better prices.
vanessa m . 2023-11-08
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Went for Sunday Lunch. It was like 'home cooking', if your mum is an indifferent cook. My wife is not a fan of crunchy veg so she asked if they can be tender (ie nuke for 1 min in the microwave) the waitress asked and returned with "The veg come as they come" Well your review has "Come as it Comes" The Garden Centre itself is outstanding though, the Christmas display would shame Harrods.
Martin M . 2023-11-02
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Visited your Twickenham branch today to have a drink and a snack - scones crumbled to next to nothing but what was worse was the two overbearing management staff shouting derogatory remarks and instructions to the waiting staff. The cafe was not busy and in fact half empty due to holidays meaning there was no pressure on these people. We found this unnecessary and off putting- as in Years gone by when staff cannot manage they bully. We reassured our waiter that he had done nothing wrong but he still looked dejected. May we suggest these staff attend a customer services course and get proper management training
Sarah K . 2023-08-22
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Lovely food, always made welcome, well presented and lovely waiter called Frazer who was timely and polite Thank you come here once a month at least!
barbaragG838DP . 2023-08-03
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Garden Centre staff lovely, cafe a total disater, lots of staff taking orders, only one member of staff filling the orders
RalfSammy . 2023-04-04
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Here for mother's day with my daughter's. Half of what I wanted wasn't available. Then my order was wrong. They took it back and brought it back with what I ordered but then the rest of it was cold. Young girls serving, not very experienced.
boudicajigsaw . 2023-03-19
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They’re very quick to tell you to wait until they seat you - but that’s about it. Service appallingly slow. Tables dirty and floors underneath filthy with food, serviettes and e fern cutlery lying around.
HamptonKex . 2023-03-18
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Visited the cafe with my son and his family for lunch.We didn’t want a big meal so decided on jacket potatoes before we went .When we arrived however we were told no jackets not sure how you run out of potatoes.Very disappointing but we did enjoy what food we had although rather expensive
carolg761 . 2023-03-05
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Food average. Coronation Chicken sandwich had more cucumber than chicken. Bread dry and tasteless. Miserable male staff member ordered me to sit down for table service, looked in charge, not a hint of a smile or seasons greeting. Sandwich arrived with side salad but no cutlery or napkin. When I asked where the tea was, ordered at the same time, was told drinks and sandwiches are prepared by different teams and would come later. It did. About 5 minutes later the tea arrived. Lots of young staff doing their best but no real control. Classic example of a customer facing operation run with the manager interests in mind and not the customers. Overpriced sandwich at £7.95. No dressing with salad. Poor experience and won’t be back.
Paul G . 2022-12-24
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I met friends for breakfast what a lovely cafe, lots of space. Its my first time for breakfast as my friends had booked a table as been before, they loved it, I can see why...... You can have 3,6 or 9 pieces for breakfast with hot drinks which are extra, finally can get very strong tea with 2 teabags..... I had scambled egg, 2 pieces of bacon, 2 sausages, mushrooms, very yummy indeed, def would recommend & very good price. Thanks to Louise & other staff. I am sure the breakfasts will be the same at the Squires Cafe will be going to my local ones Shepperton & Hersham in the future. Lovely to walk round in/outdoors, lots of lovely diff things to buy. Plenty of free parking too. I was walking back to the car & saw they have a pet shop didn't go inside.
Middx . 2022-09-03
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Excellent service in the restaurant fantastic selection of plants really well laid out. We had a fantastic breakfast, great choice of menu, table service, will definitely return. I visit the garden centre often but have never had breakfast there before. We were both extremely impressed and will definitely return. Great atmosphere and decor. Very comfortable seating.
PaulineE631 . 2022-07-24
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Another amazing lunch I love the new menu. Avocado sandwich really yummy and friends ploughman's fantastic. As always friendly and lovely staff make you feel welcome. Roulade and cheesecake was a nice pudding to finish.
Rowan197 . 2022-07-22
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Hi I went to Squires garden centre today.Staff really nice especially with my dog Corky.Will go again. Didn’t get the same vibes at the Hersham Branch ,staff seemed miserable.Went to get coffee and cake they saw my little dog.I sat down and put my coat on the seat for him,came back and they said the dog can’t come inside.Pouring with rain outside.There we’re probably 4 people im the cafe?So I left,left my nearly full trolley,very poor customer relations.But Twickenham much better.Thanks
kenhK3681BJ . 2022-06-18
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There is a great range of different indoor and outdoor plants. They are also very helpful You can have coffee or meal indoor and outdoor. There is also parking space available
IPEK D . 2022-05-14
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This is our first ever visit to this garden centre. The service was great and Louise and Sophie were very helpful and knowledgable about outdoor plants. We purchased based on advice given and v thankful for it. We then had coffee in the café and the service was great too. All in all a pleasant experience
Camper17031599383 . 2021-06-15
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Popped in for coffee and cake on a rare day off from work. Used NHS app to check in then waited And waited. And stood. One server said her colleague would seat me. Stood , waited. Then original server came back and took me to table. Order taken. Then a considerable wait to receive it. Bearing in mind that only half full at the time. Coffee ( which was very good ) arrived as did cake. Server remarked it was all going wrong at the coffee machine at the moment.! She left and then I noticed no napkin or cutlery. Tried attracting attention from my table to no avail so, mask back on to go back to the counter to request them. I chose to come here to support a local business instead of a large chain. I wouldn’t want to come back if they are any busier !
Surreyadventurer . 2021-05-20
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On arrival, was given the wrong menu. After waiting an inordinate amount of time for the supposed table service that had to be prompted (as no one came), we could not order anything as it was the wrong menu. Eventually I revived another menu, and once we had made our choice, we were told we could not order the drinks we wanted as the food was supposedly not substantial enough. We therefore changed our drinks order. After 45 minutes of waiting, our drinks arrived (but no food). The cafe was certainly not busy or understaffed! After another 30 minutes of waiting our food arrived with an order missing. I therefore had to re-order my food again, and wait even more time. Absolute joke!!
P16PZtomb . 2020-12-12
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Squires! I hope the owners and all members of staff realise just how great you all are!My sister and I visit the Weybridge branch every other week with our Mum; it's where our mother is at her happiest (she calls it her 'Happy Place'); not just during Covid-19, but she always has been - it's now more important than ever. You lot are even more important now.Every time we visit we have great interactions with staff, a bit of a laugh, and love seeing the robin!The Manager, on Saturday (we visited at 5pm and the till staff/garden staff were excellent), was there, we took a couple items back that we weren't quite sure how to use, he showed us how to, etc, we bought more bits and bobs....as usual, it's far to easy to get carried away at Squires!Squires! You employ the right people, if it was not for your staff, we would not keep returning. Well done.So, thank you to ALL the Squires Weybridge Team! Please make sure you tell the Weybridge Team how impressed we are by them.Thank you.
Bernice K . 2020-11-15
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We have eaten here in the past and it was fine so we thought we would have Sunday lunch. I ordered roast chicken with fine beans, roast potatoes, stuffing, Yorkshire pudding, carrots, cauliflower, and an onion gravy with an apple crumble and custard desert to follow. £14.95 for the main course.The restaurant had good covid measures in place so no concerns there.The main courses arrived without cutlery or condiments and I initially noticed that there was no Yorkshire pudding. I asked why not and the waitress went off for some time whilst we watched our lunch go cooler. I then noticed no fine beans and no stuffing however some peas appeared to have been put there to replace the three other missing ingredients. I was told they had run out of Yorkshire pudding. No reason for missing the other ingredients. It looked like a child's meal bulked up with peas and carrots. The chicken was ok albeit a very small portion the veg a bit on the hard side although edible.No sign of the apple crumble. My wife had to catch a waiters attention and ask for it. The desert was ok but again a small portion for the price. I would say don't bother eating here. The Sunday lunch just isn't good enough for the price. There are better places to eat locally. The service us sporadic and to simply replace 3 key ingredients with peas and think that is acceptable is not on. Overpriced and underwhelming.
ian b . 2020-09-07
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We have been delighted to return for our regular refreshments at Squires. The new brunch menu which includes toast, juice and coffee with a generously filled plate of the traditional breakfast items is a happy move and is strongly recommended. Plus the lunch menu has some new items which are very much to our taste. Above all, the coffee maintains it's high standard including a delicious iced latte on a baking hot day - two actually as we had one each. Perfect flavour and just the right temperature. Booking on line is recommended but not essential although the cafe is starting to get really busy again. Health requirements are fully complied with. Above all, you are made to feel welcome.
mtse . 2020-09-03
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We booked for two adults and a dog. Despite thunder and threatening rain we had to sit in the open outside. Although there were few customers in the cafe we were told that if it rained we could still not sit inside with our small dog but they would put our cakes in a box to take away! It seemed a very inflexible approach.The outside area was shabby and table/chairs were chipped and worn. The cake and drinks were good and we were just able to consume them before the heavy rain started. Phew!
544dereks . 2020-08-13
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We were recommended this cafe and, realised when we went (01/08), why we had been. We had a lovely cream tea with warm scones; in a very pleasant place to sit, surrounded by plants. The ladies serving at the cafe were so friendly, polite and cheerful and seemed pleased to be working here. Everything was very clean and social distancing very easy to follow due to the well structured layout and signage.
leahw867 . 2020-08-01
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Great place to go for coffee or main meal, nicely presented and served by very pleasant staff. Very popular place.
Mobile277746 . 2020-02-18
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Squires Garden Centre seemed like the perfect location for our gardening groups annual festive lunch. The centre was well organised taking our menu choices in advance and providing a heated marquee attached to its regular cafe. But you either roasted or froze depending on the location of your seat! The starters were delivered promptly and were generous and tasty. There then followed nearly an hours wait for the main, which was beautifully presented but the food did not match style with over cooked turkey and some uncooked veg. The deserts were delicious and the waiting staff worked hard and couldn’t have been more accommodating. So a mixed experience, would I go back - probably not. Sorry Squires.
Creak60 . 2019-12-09
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Went for lunch on a busy Saturday and found that the ordering system had changed recently resulting in long queues to order food. If you plan to come make sure you do so when it’s not busy particularly if you plan on ordering food! However, to be fair, the food did arrive quickly after we had ordered it. The food itself was fine although on the expensive side.
Romo1947 . 2019-11-09
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this is a pleasant place to be. whether for a relaxed coffee, browsing for plants and gardening effects or looking for gifts and cards. For Christmas there are many decorations and trees etc
Ursula m . 2019-11-04
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Busy garden centre restaurant, very popular with the locals and I can see why. Quick service and good quality full English, went for 9 items! Lovely but should have gone for 6. Would definitely come again.
RobPilling . 2019-10-23
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Went here midweek for a cappucinno and pastry, plus shopping for some pebbles for a fish aquarium and was not disappointed on all counts.
Eric960 . 2019-10-01
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Popped into cafe today with my husband and son, it's was my husband's lunch break, so didn't really have time to tell them to forget and go elsewhere, I definitely would have not paid it but my husband said he's basically got to because we had no time to find somewhere, for 3 ham sandwiches and 3 cups of tea £23.85, never again will I go here, I could have bought him a pack lunch for the next 3 weeks for that price and they gave me brown bread when I asked for white
helen q . 2019-08-11
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I had ordered the iced Bakewell cake it was £3.50 i think for a cake that had i nice icing however without the icing it was plain dull tasteless dry . It wasn’t moist at all and inside there was a hair it was not mine as i do not have blonde hair I didn’t complain as I didn’t have time to speak to them.but i guess u get what u pay for. Would not recommend their sweet cakes.
F00die_0509 . 2019-05-31
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The garden centre is lovely and the cafe should be nice, the food is straightforward and pleasant - but we had a problem. We ordered at 14:04 on a Saturday in May four basic meals: a jacket potato, flatbread, plate of chips for the fussy child and child’s macaroni cheese for the other one. The jacket potato came out at 14:30 - but on its own: leaving one adult eating while the children whined about not having theirs (a somewhat stressful eating situation!).I asked a waiter if he could find out how long it might be so I could tell the children, but he shrugged, said he didn’t know and that “the kitchen is busy”.At 15:04, an hour after the original order, I went to the till and asked about it again. This time they realised they’d made a mistake and redid the order. They also refunded our bill in full in cash. The food arrived at 15:19 - just 15 minutes after our reorder. I want to like this place - and once we spoke to the right person, we were taken seriously and the mistake was dealt with. It’s regrettable that the waiter wasn’t empowered enough - or didn’t know what to do with a question like mine - to resolve things 20 minutes earlier.
T5251XDemmaw . 2019-05-18
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Went with grandchildren as they love the freedom and choice of things to see a great array of items to select apart from the gardening a cafe for a pit stop before the second look around, well worth a visit. Look out for special offers
Barry E . 2019-04-01
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We decided to have breakfast here rather than along at the Premier Inn and we weren’t disappointed. Lovely surroundings, pleasant staff and fresh produce.
C9885HPsarahm . 2019-02-25
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Went here on a Sunday to meet friends and enjoy a nice cappuccino and some pain au raison and a tray bake, makes for a great start to a Sunday. Try it.
Eric960 . 2019-01-11
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We have had food here before but usually go to a cafe nearby. We decided to give it another go. Two of us had fish finger ciabattas with sweet potato fries and one had a BLT. The BLT was very nice as were the fries. The salads were very good and the ciabatta bread was ok but the fish in the homemade fish fingers was rather poor quality and strong tasting which let the food down unfortunately.
sheepygold . 2018-12-15
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I was hosting a large party of clients for a cream tea after I had taken them to see an operatic show at Hampton Court Palace.
maggiem186338 . 2018-09-30
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It's my go to garden cenre - Not the cheapest but always found it to be good quality plants and herbs. Only used the cafe a couple of times so can only give average.
Andy H . 2018-09-05
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We live near this garden centre, and love visiting it. The cafe sells lovely food, & good Sunday lunches. We love pottering after a meal looking a crafty items, pretty nick nacs and of course the glorious plants.
Yvonne B . 2018-08-28
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Visited with a friend for the above which consisted of a scone with jam and cream plus a dish of meringue, strawberries and cream. Had a choice of plain, cherry or fruit scone. I picked the cherry which unfortunately turned out to be a plain one. Had to wait for the meringue dish which was mainly cream with 1 halved strawberry and 1chewy small meringue so slightly disappointing. This offer ended on the 15th and was £6 something.
Tina A . 2018-07-23
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We went here for lunch today but found little choice other than Ciabatta's or cakes. We went for a cream tea in the end, which whilst OK was pretty standard... a pot of Rhodas cream, a little jar of Jam and fairly ordinary dry Scone. Nice improved garden centre though.
Roger G . 2018-07-15
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Really decent breakfast considering the price though you have to pay for coffee or tea. Fresh juice is always available never tried their lunch or afternoon tea. Ice-cream is a must have Very generous with portion too. Overall lovely garden centre if you got younger kids.
sharad s . 2018-06-27
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First of all the Garden Centre is good and well worth a visit. As mentioned it is good for parking, so I used to take my mother there for lunch from time to time. The food is adequate - whilst not being at all adventurous it appeals to the older palate I would say. You have to queue to place an order and pay then and there but then it is delivered to your table. Service is variable but the staff are generally lovely. If it's busy - and it often is - service can be slow. Over the past year I would say the quality and quantity have not improved and it could really use a makeover.
MePaulHuYu . 2018-06-18
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Whilst the staff try with earnest to be as helpful as possible the concept here is frustrating for the customer. Food is passable but uninspired. Decided to give it another try after a year and still no improvement. Don't know who was responsible for the change of concept or the brief but it is floored. Unlikely to return.
Pawjh2000 . 2018-06-13
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This squire's garden centre has some beautiful flowers and plants onsite and also a large variety of garden furniture on show. There are also many other items of interest on sale, such as; books, crafting, pet care, household items, homeware items, food and drinks, to name a few.
rayrest . 2018-06-09
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My family took my gran out for some Sunday lunch for her birthday and as a family we were extremely disappointed!
Luke B . 2018-04-29
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A lovely setting but a long wait in the queue for coffee. Also tables were not cleared throughout my waiting and drinking time. Apart from this the food selection is fine.
Steve B . 2018-04-03
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Squires is the most lovely garden centre and having a cafe is a bonus. Unfortunately, (for a cafe) the menu is on the pricey side and in the past when I was served an extremely bitter coffee the staffs' reply was "that's how it comes". "Really? you mean gross?" The restaurant is very popular with older diners, and if the coffee has improved the 2 for one-morning special before a browse in the shop seems a nice way to start one's day.
juliarZ1099KI . 2018-02-20
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Used to frequent this garden centre regularly with my girlfriend and our dog. At the end of last summer they started banning dogs from any part of the restaurant area including the outside area. Then when I went in during the week, they have now banned dogs from the entire garden centre which is a real shame. The garden centre doesn't allow dogs but the outstanding gastropub across the road does!?! It is very disappointing but there is a larger garden centre called Garsons in Esher that I would recommend visiting instead.
dangrewal187 . 2018-02-16
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Comfortable and convenient place to lunch. I bring my elderly parents once a week or so. Food is reasonable, cakes look good but haven't tried. Only drawbacks are the microwaved pie - does the pastry no favours at all, in fact i found it inedible...
AiaPhx . 2018-02-15
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We had our 2 year old grandson for the day but it was very cold and had no buggy or hat and gloves so decided we needed a local indoor place to visit. He loved the real and model animals to look at. We had...
Ches666 . 2018-02-12
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We took grand kids to the circus located in the garden centre and had lunch. The toasted fish & chips were excellent. The kiddies boxes perfect. The circus outstanding. They should do this more times in the year and not just Christmas. 5*'s because of...
Alan H . 2017-12-28
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Quite literally just in the door from tonight's Christmas event, what a brilliant evening! Complimentary wine and mince pies on arrival, 20% off selected items, amazing hot and fresh Thai dinner, sampler stalls, live music and friendly staff... what more do you want? The previous reviews are frustrating and I'm not sure they're talking about the same place?? Every time I've been I've thoroughly enjoyed myself, tonight was above and beyond the best
Dannielle G . 2017-12-06
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I took two friends for Christmas Lunch at this local Garden Centre and it was so good, I just have to review it. Having eaten here informally throughout the year, I was determined to try their special three course Christmas Lunch. There wasn't a booking available last year, but the three of us bagged a table in November. We all took the standard Roast Turkey and all the usual accompaniments, roast potatoes, pigs in blankets, carrots, parsnips, sprouts and red cabbage served by a very attentive and professional Georgina who had set up Christmas tables with crackers, name place card, and napkins. It all looked delightful and tasted delicious, arriving on large platters with a Yorkshire pudding held high by two servers! There was hardly room for the pudding, which fortunately was a petite round of tasty Christmas pudding, served with hot fresh custard. A really traditional treat and not a sign of 'fine dining', just good old fashioned cooking - hot and plentiful. You might get a booking in this Café if you phone now - but bring a big appetite - three courses for only £18.95 each and wines/beers at reasonable prices PLUS really friendly, efficient and homely service.
sylvanglade . 2017-12-02
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Painfull service. Awfully painful. Staff are hardly moving. Ordering takes forever. Can someone please sort out this cafe!!!! Upper Halliford cafe got so much better after they changed ordering system. Please follow in their example!!!
Margarita M . 2017-11-11
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We went there for lunch yesterday as it was a hot day thought we would have the salad.We chose the quiche and put on our plates the salad consisted of mostly rice based mixes, potatoes lettuce.boiled eggs etc As we had started to put on our plates we couldn't put it back. There were no tomatoes cucumber the sort of items you get in other salad bars. We ate the quiche and that was about all. The rest of it was not nice including the potatoes very disappointing wouldn't think anyone could make such an awful salad bar. why not just do the normal items found in other eating places
Jennifer S . 2017-08-27
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Squires garden centre has a number of high quality gardening and outdoor items. Use the cafe on a regular basis and although the food is a little pricy the standard is quite good. service is friendly.
Rob G . 2017-08-26
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Usar el café sobre una base regular, pero conseguir realmente harto con él. El precio de la comida es locura £1. 00 por 1 rebanada de pan 7 libras. 00 por 1, creo que con sándwich ubicada todo el dinero que cobran podrían mantener el lugar limpio. Las sillas son baja sucia en la comida realmente manchadas de comida por todo el piso y nunca parece ser limpiado, mesas casi nunca aclaró, cubiertos sucios todas las teteras son desconchados y rotos, y si el personal hizo más despacio que sería ir hacia atrás. Muy, muy malo
helen q . 2017-07-05
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Fuimos a Twickenham Squires sobre hace dos semanas y viviendo el momento fuimos a la cafetería, qué decepción. Para que sirve, los bollos de teteras que no pour y olla de mermelada 60 p. Mesas con vajilla sucia a la izquierda. Necesita mejorar.
cathyfrost1 . 2017-06-01
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Venía de las plantas preciosas y ajustes inspirador, pero impresionó el personal encantador (inc Andy desde la cocina). Comida realmente encantador, una gran opción para los vegetarianos, sabroso quinoa burger, bien presentado, sin duda volveremos de nuevo. Gracias muchachos.
Jo L . 2017-05-26
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Venimos a squire cafe varias veces al mes durante los últimos 8 meses y siempre tienen café y almuerzo a menudo. Durante este tiempo hemos sido sistemáticamente frustrados por el café.
MissyTMaggee . 2017-05-11
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Good for coffee or lunch. Gets quite busy but staff very friendly and give information on delivery times. Food and wine good.
Sheila L . 2017-05-06
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First visit to cafe, didn't check prices of cake until I got to till-£3.25 for one slice! Coffee looked a weak but waitress gave me a replacement Americano. Won't be returning.
exyorkbird . 2017-04-17
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I come here a couple of times a year to buy plants and have done so for nearly 30 years. For the first time I had to bring a dead one back under their 3 year hardy plant guarantee. I was after an exchange but was offered a refund without quibble. Customer service has always been the difference here.
sheepygold . 2017-04-15
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we stepped in to get a cup of coffee before our drive home and this place has EVERYTHING. we picked up some soft furnishings and were well surprised. They are also dog friendly.
ben h . 2017-03-14
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My step mum had her 80th birthday this month and my sister, niece and cousin had a major panic for venue as there was an England/Italy rugby match on the same day! I had booked a local pub but were informed the meals would be very limited and also parking charges because of the rugby. With much panicking we contacted Squires cafe to be told they would be more than happy to reserve for 20 people. When we arrived we had a notice advising of our Private Function and a separated part of the cafe! The staff could not have been more helpful or willing to help and particularly Joe who would not accept any payment however much we tried! They were polite, helpful and we felt went beyond the call of duty. Please convey our sincere thanks to ALL the staff, particularly chef as the food was superb!
Kathleen2299 . 2017-02-27
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Enticed by vouchers given with previous purchases, we have done the trip from Epsom on three successive weekends to have breakfast. Very good and at a reasonable cost, served by friendly staff. One gets to choose six different dishes. I am 'difficult' in the sense I don't like eggs and some other standard breakfast offerings but there was plenty nevertheless to choose from: bacon x 2 (with the server picking out at my request the crispiest pieces), sausage, mushrooms, hash browns and fried bread. All very tasty and generous. We will probably go back even without any vouchers. We did encounter queues on one of our three visits - one to pay and get tea/coffee, the second to be served. A sign of how popular breakfasts here are. I agree with one previous reviewer though that coffee can as a result cool down too much.We haven't.had lunch here but on one occasion I did have Welsh Rarebit, which seems to be a standard Squires offering, at another branch. It was really just cheese on toast. Perfectly decent cheese on toast but not what I would call Welsh Rarebit.
Davidofepsom40 . 2017-01-31
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It was delicious. I went with my partner we had a great meal. Although the tables were not cleaned, and it was a little messy.
Aiden P . 2017-01-23
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Had breakfast here a few times.mexcellent value for money. Friendly service - nice venue - will visit again
Chris44372013 . 2017-01-17
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We often visit for a snack lunch during the week. It can get very busy at times but the kitchen now copes well and we are usually served within 10-15 minutes. We usually have the hot sandwiches which are well presented, fresh, tasty and generous portions. It is good value and we reckon on around £7.50 per head including a hot or cold drink.
Pete-in-Portugal . 2016-12-10
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Lovely place to go and see even if your not buying! Really nice to see a garden centre isn't just for buying plants but you pretty much can buy anything and everything. But you can't help yourself and buy something, but well worth it.
EvangelosDemetriou . 2016-11-14
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Back to try other items on the menu at this newly discovered informal lunch stop. We thought to try the fish and chips £8.95 (listed as a main) and the blackened fillet of cod £10.95 (under light bites) with cider as our chosen beverage. Both were excellent value, and I particularly would recommend the cod loin with wild rice as a healthier option to battered fish and chips (although this was well cooked and tasty too). Squires Garden Centres have several local branches, so we may go on tour! As said in a previous review, a good place for all the family to drop in and with the bonus of the Christmas goods now in store.
sylvanglade . 2016-10-27
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We were a family of 5, you just have to pick up a menu whilst either standing around or trying to find a table which is a challenge. Several tables free but all dirty, no one was clearing the tables. So I had salad and a warm slice of Spanish omelette as a deal for £8.95 got in the long chaotic queue which was now amongst the tables where people were trying to set their food, not very relaxing with a queue next to you. The other 4 members of my family were stood in trying to decide what they wanted. There was only 2 people serving, it was 1 but a 2nd person came along after about 5 mins of us queuing and by then the queue was about 15 people deep. The two servers were also doing the hot drinks as well as the food ordering and taking payment. There were people standing around and my Spanish Omelette was now almost cold and we were still about 10 deep in the queue. We gave up, I put the tray down and we left. It was chaotic, expensive, no clean tables and certainly not relaxing.I would be very reluctant to return which is a shame as my lunch did look very appetising.
Nickie B . 2016-10-19
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We popped in to squires to get a few things as the sun was shining and stopped for coffee and cakes. Well worth dropping off in the cafe if you are visiting because the cakes and food are awesome *****
TimBartlett1 . 2016-09-13
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I visited for breakfast, you stand in a queue to pay for your meal, and order your breakfast.You then go to another queue to select your breakfast options. I waited about 5 minutes in the second line and having got the meal and sorted a table took the first sip of a 5 minute old coffee.......not the hottest.I can think of better ways to organise the system, ensuring a hot meal, and drink.Two queues is one two many.
William S . 2016-09-10
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Squires Garden Centres have a good local reputation for their wide stock of plants, aquatics and accessories. We are lucky to have a few Centres in our area - but this is the first time we have eaten in the Twickenham Café. This is not a 'fine dine' experience, but has well priced and home cooked food all served hot and tasty. I have heard good things about the Sunday Lunch, but today, being a Thursday,we tried fish and chips (a reasonable portion of fresh cod) home cut chips and served with garden peas and tartare sauce.(£8.95) The atmosphere, style and decor is rather uninspiring but clean and comfortable. Suitable for both young families, couples, singles and the elderly or disabled, as tables arranged widely spaced - all on one level. We finished with a shared ice cream sundae - using Movenpick Swiss ice cream, it was delicious and was abundant with walnuts and maple sauce. (£4.95). Must return on a Sunday to taste the home cooked Yorkshire pud.
sylvanglade . 2016-09-01
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Lieu agréable pour un afternoon tea. Les produits sont frais et de bonne qualité. Restaurant confortable avec un personnel agréable.Le prix est excellent, £7,95 au vu de la qualité il n'y a rien à dire.
Nicolas T . 2016-08-11
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Large Garden Centre with nice selection of goods. The Restaurant serves a good variety of food and the breakfast we had was lovely and reasonably priced
kipper084 . 2016-08-10
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We went here on our way home from a birthday outing with my dad, and fancied a cup of tea and cake so we went here. There wasnt much choice in terms of cake , which is a shame so we opted to having just a pot of tea. The queue was long, and eventually one of the staff opened the other till. the queuing system could be better as I hate to be there when its Breakfast or Lunch as in my experience at the Shepperton one your food is cold by the time you get to a table. Perhaps food should be ordered at the till and they bring it over like at Longacres? However the member was apologetic and dealt with our order quickly
lucinda242015 . 2016-08-09
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We had a Sunday lunch here as a spontaneous decision, we were there for the garden centre but decided we were hungry. You wouldn't choose this as a destination or for it's atmosphere- it's like a garden centre cafe not a restaurant, but boy was the Sunday lunch good!A huge portion of chicken, with roast potatoes, a large Yorkshire pudding (a proper one, not a ready made frozen one!) and so many veg- carrots, peas, green beans, broccoli, parsnip and red cabbage as well as 3 pigs in blankets, all topped with gravy! You order at the counter when they serve the drinks and then bring the food out to you when it's ready. It was a bit of a wait, but to be honest I'd rather wait and have it freshly cooked and as tasty as it was, but we weren't offered any options, so if you were fussy about not having something with your meal or wanted to know which vegetables you'll get you'll need to ask. The staff were fine, the kind of service you 'd expect in a cafe rather than a pub or restaurant- nothing bad, just nothing outstanding. However I did ask if I could have half my chicken wrapped in foil to take home and the lad was happy to do so and came back with it in a little plastic container which was nice! I'd really recommend coming here if you don't fancy cooking a Sunday lunch, it's probably not the right place for an occasion meal but certainly good value and yummy food. Other food we saw coming out also looked good and generously portioned.
HelenKitten75 . 2016-08-01
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Came in conjunction with a voucher they give out after a purchase. Recommend the 6 piece breakfast. Tasty and even the mushrooms were eaten, which is often not true. The smoothies are ok but not amazing. They're mixed with apple juice and frozen fruit and taste predominantly of apples. The staff are pleasant but the atmosphere feels flat in there.
Talia H . 2016-07-31
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This is probably the best garden centre around the staff appear to know what they are talking about, and if they do not there is a resident expert who knows everything. Of you want to get inspiration and make your garden fabulous come here. However the prices of plants and in fact everything is very high probably the most expensive in the TWICKENHAM area.
Richard C . 2016-07-27
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Often go for breakfast at Squires, and I find that the staff are ok, no recognition that you are a regular, it's hard work to get a rapport with them, they are just doing a Job and don't come across service minded , breakfast is generally good value but sometimes eggs are too greasy. It's a shame as we now go to a more expensive place for breakfast and they are one step ahead with their service delivery which makes us feel valued for the £340 a year we spend on take out breakfasts as a family . Check out staff on the other hand are gems . Hit and miss needs more consistency please for me to return .
Suriya Sonia G . 2016-07-07
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They have everything here..from plants to garden accessories and tools, pool equipment..the lot. Could wander around here for hours.
lezlih . 2016-07-02
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We have morning coffee at Squires three or four times a week (before 10.00 it's two for the price of one and we're pensioners so....) and it is our cafe of choice because of the quality of the coffee used (Illy) and the trouble put into preparing it by the staff who additionally are all very friendly. It is very good coffee and well worth visiting the cafe for it. In addition, we are regular lunchers and breakfasters there too because the food is good quality, a decent choice, well-prepared and extremely well-priced. Even better when one of the regular offers is taken advantage of! Oh yes, it's also rare for us to get away without buying something in the garden centre as well
mtse . 2016-06-30
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Great place to relax and meet friends for tea or coffee and cake .afternoon tea is really good and the cakes delicious
Dave p K . 2016-06-22
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Had one of the best Sunday lunches food came very hot potatoes excellent gravy 10 out of 10 Chef needs an award
James R . 2016-06-19
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We went to the cafe in squires at hersham, with a view to have a cream tea, but the manager had forgotten to order the cream ,So I had a piece of cake and my wife had a scone with jam, Which was awful , to the point that we returned it and got a refund, so be warned, avoid the cream tea!
Alan F . 2016-06-19
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Have had meals several times and it has been served hot and very enjoyable.The staff were helpful and efficence,the tables cleared quickley and desserts were delicious.
Shirley W . 2016-06-01
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This bank holiday weekend was a weekend for gardening so whilst at the garden centre picking up supplies we decided to have some lunch. I wasn't expecting such good food. Good quality and good value for money. Great gift shop as well.
Julie l . 2016-05-02
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This cafe in squires has been done up since I last went , it is clean tidy and the food is good , but the ordering system is confusing there are sign's telling you to take a seat and a number then the staff tell you you have to pay first then Que. to get your food , which is a stupid idea as you get your drinks when paying. so buy the time you have waited to get your food (8min) your drink is cold .the staff are not helpful and not very friendly .⭐️⭐️⭐️
Richard S . 2016-03-19
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Great garden centre. Everything you could possible want. Enormous variety. Staff very knowledgeable. They have a cafe, which is very good piano player on Fridays
Lorraineriley97 . 2016-03-04
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We took my mother-in-law here for afternoon tea as she wanted to buy some Xmas presents. The service was very slow as not nearly enough staff. we ordered scones which were awful, possibly the worst I have ever had. We took them back and were told it was probably a bad batch as they bought them in - they claimed to be hand-cooked! We were eventually offered a refund but rather begrudgingly. The manager wasn't available and the lovely girl we spoke to looked shattered. The tables weren't being cleared and were dirty, someone came up whilst I was waiting to ask for a table to be cleared so she could eat her food. On the plus side the freshly squeezed orange juice was good. More staff needed, fresh scones and a manager who will talk to customers. We won't be coming back.
Susan C . 2015-12-18
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It took us 20 plus minutes to order 3 coffees and 2 scramble eggs on toast and we were at the front of the queue! Bazaar system - choose table, order food giving selected table and wait an inordinately long time for them to get your order together. Meanwhile your table has been taken by someone else and confusion reigns. Scramble egg was generous but watery. Service is awful.
BernyS . 2015-12-15
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Squires Cafe is really rather good whatever time day you go. During busy periods, you may have to queue for a while to order food but it will be brought to your table so at least you can sit down while waiting. Squire's Magazine regularly has special offers and the ones for the cafe are definitely worth taking up.Today I went with a friend for Festive Afternoon Tea. I had to book and also decide which sandwiches we wanted and which scones. When we arrived our table was waiting for us in a separate part of the seating area. It was decorated for Christmas with crackers and festive napkins. Our drinks arrived and then the tiered plate rack with sandwiches, scones, cream and jam and lastly mince pies. The scones and mince pies were warm and delicious. It was a real treat and all for £6 each with a special voucher. You can't do much better than that.
bettybamalam . 2015-12-11
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I have been here several time this month. Coffee is good but our Hot Chocolate was luke warm. And it sooo noisy with Kids running around. Great for families with young ones but not a relaxing break!!
Roger G . 2015-11-15
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Good quality coffee makes this a good stop off while browsing the garden centre. Cakes (late afternoon) were not very exciting and a little expensive for what they were. We had toasted teacakes and they were very tasty. Menu looked varied with some healthier options. Light and modern surroundings.
emmasnonna . 2015-09-28
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476 Opinions
Great location and good service but they need to re-think their wrap. I upgraded to the larger one and got the tiniest bit of chicken in it.
58 Opinions
Went into this coffee shop to get heckled by a group of men in there whilst placing our order. Lady behind the till said nothing/ did nothing to stop it. Was rather unpleasant.
74 Opinions
A name that is a tongue-in-cheek reference to an outstanding restaurant could suggest irony. However, the food here is really good! Speak to the chef, go with his recommendations and the love your meal is prepared with will ensure your delight.
792 Opinions
The staff made us feel very welcome and the service was both friendly and efficient. We had a family reunion with lots of children of various ages . We had a great lunch and have fond memories. Would recommend this pub . Special thank you to Jade .
130 Opinions
Have been a few times now and the food is amazing, I have never had anything bad yet. All staff are very friendly and welcoming. They have loads of space to sit and enjoy you food. The little shop they have has a lot of lovely stuff for sale. Will Defo be back and Defo recommend.