Squire's Cafe Bar in Woking

A regular destination for an afternoon drink and cake with my son ... however yesterday's visit was pretty miserable. About 4pm on sat - cafe closes at 5... took a while to be greeted ... then took ages to have order taken - had to ask 2 different staff ... was only a cold Drink and a cake and we were sat right by the counter. Took 20 minutes for order to arrive (!). Then 5 minutes after receiving order someone else turns up and interrupts us (now about 5.35) to take our money whilst I was clearly midway through a game with my son. Awful service, and it wasn't even busy! Added to that one of the older staff was being very rude about a younger staff member to someone else clearly within customer ear shot. Wouldn't want to work there and certainly won't be returning, which is a shame as used to like it. Very expensive now too....

I am very sad to be writing this. I come to the cafe with Amber, my poodle about once a week for breakfast and up to now have always loved it. People serving me have always been very friendly and the food good. Today I was unable to experience either. I went to the entrance of the cafe and saw a gentleman serving, I think he is the assistant manager and I see him most weeks. I motioned to him that I would go round to the outside part of the cafe as I have got a dog and he showed he had seen this, I went and sat down and waited, nobody came so I went and knocked on the window and tried to open the door but it wouldn't open, it wasn't busy inside I saw him walking around but there was only a few tables occupied. I am disabled and cannot stand for long so I went and sat down and waited again., After waiting for over 15 minutes with no-one taking any notice of us I and Amber left we were both very upset as we were looking forward to our breakfast. We look forward to this as we cannot get out a lot. Not sure if we will be back.

We went to squires for lunch, we were met with a very rude waiter who took us to a table, after twenty minutes he returns to take our order only to be told there was almost nothing left on the menu apart from a sandwich, had we known this we would have left and gone elsewhere, although we were polite and did not make a fuss. His attitude was really rude and unfriendly through out the whole experience, our fries were stone cold, as was the soup and onion rings and a sandwich was missed from the order. We sent the fries and onion rings back to be reheated but again were friendly, however the waiter was just Stoney faced, sullen and rude. Not a good representation for the garden centre and a wasted uncomfortable experience / money for us. Real shame.

This has got to be the worst place we have been for breakfast! After ordering the food it was delivered to the table within minutes, some may say that's a good thing, but it was clear it had been sat on a hot plate! The beans were awful! I had a poached egg that was Stone cold!! It was replaced by a fresh hot one, however, the rest of the food was then cold!! Black pudding was dry, sausage was over cooked on one side, hash Brown's were also over cooked! My husband LARGE coffee was served is a cup not much bigger than an egg cup!! Very Very disappointed! They need to stick to selling plants!!!

I don't normally do reviews but the recent experience of this restaurant was so appalling I feel compelled to do so: Having visited previously and enjoyed our food we thought we would have a quick break whilst Christmas shopping. Waited 40 minutes for our meal before enquiring how much longer it would be only to be told that the order had not been processed and the kitchen was closed. The sadest part was that of all the many staff present not one noticed that we were without food. In fact most of the staff were doing very little if anything. To add insult to injury we were offered a free cake and even had to chase that up as that was forgotten about too! Needless to say we won't be going back there again. And Squires, if you're reading, you need to sort out the calibre of staff you employ (with the exception of one kind lady)!

Cold space, food poor. Served the tiniest baked potato I have ever had in a cafe. Poor choices as many things not available. Mouldy cheese served. Glasses not that clean. Poor experience and although lots of staff all seems to be controlled by one inefficient manager. Give it a wide birth.

We booked Christmas lunch a few weeks beforehand. We often visit for cake and coffee and the staff seem to remember us . Tables dry with a cracker and paper napkins. Starter for both was prawn cocktail fresh with avocado and leaves The turkey lunch was fabulous, very hot and tasty with all the trimmings. Portions were huge. Served by Heather who was lovely . My husband ordered Xmas pudding with brandy sauce and I had berry cheesecake with ice cream and the Supervisor , Karen was kind enough to wrap it up to take home as I was too full to eat it . Disappointing to read so many negative reviews. The only minor problem was that it was chilly in the restaurant and a few of us needed to keep our coats on. Compliments to the Chefs and the whole team .

A busy cafe on a Saturday morning. Glad we had booked. We enjoyed the flexible menu items and were pleased with the cooked breakfasts { though could have been hotter} and coffee. Good value too. Service efficient and friendly. The cafe felt cold though......many kept their coats on. So good but not without weaknesses, Comfortable seating and good atmosphere. Certainly better organised than at another location of Squires.

Lovely Christmas Dinner, staff helpful. But very cold, sat with our coats on. Told the heating was on, but sorry we were freezing and there was 6 of us. Surely some extra heating is needed in this cold weather, makes your food go cold quicker when the atmosphere is so cold

We decided it would be nice to go for lunch, then have a browse round the garden centre as it was my mum's 91st birthday. We pre booked lunch and when we arrived were seated promptly. Then sat there for 20 minutes with waiting staff completely ignoring us. Finally we went to the counter, only to be told it's table service. By this time we saw that others arriving after us were being served so my husband approached a waitress and asked if we could order our food. She was very abrupt and kept us waiting a few more minutes before she came over. Rather rude in her attitude when telling one of our group that the meal she ordered was off the menu. Surely a simple "Sorry, that's off this lunchtime" would suffice? The food was delicious but again we were totally ignored and had to chase up the bill after sitting there a further 20 minutes (this time we sat there just to see if anybody came over) Shocking service and one rude member of staff. Either more staff needed or more efficient staff needed. The 2 stars was for the food which as I say was delicious.

Very pleasant cafe, Comfortable and roomy. Not very busy. Pleasant and attentive service for early afternoon drinks , cake and scones. Very acceptable product quality. Fair pricing.

Food itself was fine, but the breakfast menu is more limited than it used to be (even post-Covid). But what really prompted me to review was that my wife and I were both put off by the food being brought to tables on trolley. Reminded us both of being in a hospital 😂😂

Disgusting attitude from kitchen with a chef incapable of buttering 2 slices of bread at 11.28 because breakfast finishes at 11.30 .....needed to give a 2 year old before he had his medication ....his comment was were not a hospital. Happy to have ordered lunch at 12 if we could have done the medication.

I thought I would try somewhere new, so ventured over 2 this Squire's outlet. Nice venue, good quality food & friendly staff. I even filled in one of the customer comment forms, as I thought the service was very good. Well worth a visit.

Let’s start on a high Toast was good Greeted by server to be told that there were no beans or hash browns available for breakfast Ordered xtra egg to moisten breakfast but that was a mistake How it is possible to drain all the moisture from sausages, bacon, black pudding and poached eggs is quite an accomplishment Such a shame as it was meant to be a good start for my wife’s 60th birthday If you go ensure you have plenary of water

We have just had brunch here and are all so very cold despite sitting an eating in coats. We asked to be moved to a possibly warmer location and were treated very rudely (despite booking over 3 weeks ago) and were told that they could not ,or rather, would not do so. Hot drinks and brunch were ordered within 30minutes of us sitting down and arrived 30-40minutes later. We then sat for another 90minutes and had no opportunity to order another tea/coffee and to add insult to injury, the empty plates sat there this entire time!! This is our last visit here as it has been getting progressively worse and this was the last straw.

My elderly neighbour and I came in today for a shop/tea/scone. Cassie was the lady who served us and was very welcoming and friendly. She even was giving us recommendations for where to buy something we couldn’t find in store. She is a credit to your team

When I order a coffee and toast I expect it to arrive at about the same time. So why does this not happen at Squires? After half an hour, on several occasions, I have had to ask if my coffee has been forgotten because by then I have eaten the toast! There does not seem to be enough coffee machines and with only one member of staff preparing the orders it's no wonder there's a delay. The waitresses who take the orders and clear tables work their socks off. The delay lets this place down.

This is the second time I have been at Squires Garden Centre in Woking and been left atanding waiting to be seated, the secound time I have had to leave without anything. I would be a nice idea to be able to get a coffee...

My local Squires so an occasional visit for breakfast or coffee/cake. Most of the time breakfast has been good but this time whilst quantity and quality was very good, everything was very greasy - mushrooms, tomatoes, egg all sliding around the plate in grease. A...

I and Amber (my poodle) love coming here to have breakfast. It is very good value. Amber always gets excited when she knows she is going there. We sit outside. The staff are always very friendly and Amber loves it when they talk to her....

Surly, slow service, got the order wrong, and it wasn’t even busy. Inexcusable lack of customer service, come on Squires you can do better! My husband and his mum (nearly 81) waited ages on Saturday afternoon to be seated while being ignored by nearby staff....

Way do servers ask if ready, when not ready dissappear & cannot be found. Ham was dry. No eggmissing from burger, had to ask again. Just generally low grade food.

We have been coming here for over 30 years. Lunch today was disappointing. Only one meat, gammon for the roast. That was tough and fatty. Vegetables were nearly raw.. My ham egg and chips had tough fatty gammon, not ham, which was difficult to chew....

I was with my parents. We ordered three cups of coffee and two scones. My mother ordered a cheese scone. When she took a bite, it was sweet and simply only had cheese on top. It was also soggy. We asked for it to be...

A comfortable and attractive cafe. Service friendly and effective. Quiche mains lacked the something extra but other mains more attractive. Desserts, coffee etc excellent. Fair pricing. Easy parking. Regular customer and will remain so.

What a lovely little cafe. Excellent cream tea, superb customer service from all staff but particular mention to Karen who went out of her way to ensure our tea was enjoyable, it arrived on time, was delicious and Karen was courteous, respectful and helpful throughout,...

Myself and a small group of friends frequent Squires for our weekly get togethers, and have done since the pandemic. We always book our table as it can get quite busy. The staff will always do their best to accommodate you where they can, if...

Wise to book a place,,,,,,popular cafe. We enjoyed a Bank Holiday brunch, Service polite and generally efficient. Sausages etc of a good standard Coffee very good. Good value.

We arrived at the cafe and a waitress named Karen asked if we had booked a table, we replied that yes we did book a table for tea. She rolled her eyes and looked annoyed. Being both Scottish, my husband and I asked what the...

I visited with my mother yesterday afternoon for tea and scones. I didn't expect much from a garden centre cafe, they are usually quite basic. I was surprised to find lovely table service in a nicely furnished and spotlessly clean cafe. The staff were lovely,...

Myself and two daughter visited Squires. Cafe at the Horsell branch. I must say the food was really, really good, very well presented and served by lovey staff It certainly exceeded my expectations of a Garden Center cafe Will certainly make a return visit

Took my elderly father, I was able to borrow a wheelchair. Staff were extremely polite and friendly. The food was excellent value and very well presented. Best falafel burger I have had, and dad loved his gammon

Great breakfast for someone who’s avoiding fatty food. I had 3 bits of bacon, two poached eggs, mushrooms and toast. Black coffee. Such a pleasure to have a nice selection. My only criticism is please use hot plates as I like my food hot and...

We were glad we booked on Saturday,,,,,,very full with no immediate room for those turning up on the chance. The 6 item breakfast is the best quality in the area, service excellent too and for January prices have been reduced from the already good value...

I visited the Woking Garden Centre restaurant today with a couple of friends for a pre-ordered Christmas lunch. We were welcomed by friendly staff and showed to our table which was festively decorated with table runners, serviettes and Christmas crackers. We skipped starters and went...

Tip top parsnip soup and prawn cocktail. turkey mains and chocolate mountain, Sprouts too hard though, Excellent half bottle of Chardonnay from superior South African winery. Coffee very good. Service, comfort and facilities excellent. Fair pricing too.

We had coffee and cake for a group of 20 plus. At all stages the service was attentive and excellent. The coffee and scones excellent. the cakes good. Good value. 4.5 stars.

We chose /choose Squires as it is a very convenient meeting place for both my friend and I (about halfway from both of us) and have always been very satisfied in the past however this time things seemed a tad disappointing. ( to be clear...

We were able to have brunch without booking ahead.... lucky as the cafe was nearly full. The cooked breakfast is tip top and coffee and tea good. Others were enjoying coffee , cake and scones....looked really great. Commendable service. Good value too

Arrived at 11am, busy but not manic . My friend ordered from the breakfast menu , Toast, butter and marmalade ( extra charge). I ordered a Scone, butter and jam( again extra charge). We both ordered drinks , coffee and a pot of tea. Service...

After wandering round the garden centre on a hot day, a break in the cafe was a must. We were welcomed by excellent staff, mainly students but they worked like professionals. Our order was taken and the food arrived shortly afterwards, it was nicely presented,...

Breakfast at 11.10 for 3. Self ordering on an app. The design was quite appalling. For each item ordered for brekkie, it lists all the items available for each selection. So, for a 6 item breakfast the same list appears 6 times and you have...

Excellent as always staff very helpful Very clean and very safe with one way system and hand sanitisers in place . Food is presented well and is lovely . Out door seating if required is there in place , you can book on the app...

We have been before and recommended a visit as good, Today it is excellent,,,,,,,fish and chips, burger and coffee cake. Cider and coffees very good. Excellent service and good value. Going back soon.

Always an enjoyable meal, we had an early Christmas Lunch with all the trimmings. The meal was plentiful (too much actually - I had to have a doggy box !) with choices at each of the two or three courses. Together with a simple bottle...

Regular visitors over many years at the Garden and Cafe Bar. Always fine, nice food, sensible prices until today. Life is different due to circumstances but the problem with my main course was not related to that. I had the sweet potato and chorizo sausage...

In their attempt to make this restaurant COVID safe, Squires have gone out of their way to make the ordering and paying system as complicated as possible. After several abandoned attempts and a wasted and frustrating 10 minutes trying to order and pay on their...

Had a Brilliant Vist Today. Centre was immaculate, everything beautifully arranged, Staff and Manager in The Garden Centre and Restaurant So Very Friendly. Nice and Peaceful and Out of the Way. Will keep coming back. In My Honest Opinion, The Best Squires Garden Centre.

Had a tasty lunch. All staff wore masks and the tables were well spaced. Easy to use on line menu and ordering. Good choices and generous servings. Friendly staff. Would visit again

I’ve visited Squires many times before and always enjoyed their good quality, reasonably priced breakfast.However, today some friends and I visited for the first time since lockdown and were not impressed. The staff were friendly as usual but the ordering app was clunky and difficult to use. We would rather have ordered from a human as before. There were also errors/ omissions when the food arrived. I suppose this was acceptable given the circumstances, but less acceptable was the clear increase in prices from last time we visited. For example, the only “self select” breakfast option was for 6 items at £7.95. I’m pretty sure that the 9 item option offered previously was no more than this. If you want to add extra items, it’s £1.50 each, so the cost mounts quickly. Ok, after the government discount the bill was still cheap, but we felt that the cafe was exploiting this to raise their prices. Not on. We will be breakfasting at one of the many alternatives next time.

Three friends and I visited this cafe today. It had changed since the lock down and not for the better. We had to book a table on line for coffee, and when we were seated we found it was contactless ordering only. The previous selection of cakes was missing, and the waitress seemed terrified to speak to us, everything supposedly having to be done on line. Apparently the idea is that the restaurant will be used for breakfasts, lunches and afternoon teas, and not really for coffees. There is a new company in charge of catering. We did not feel as welcome as we did before and found this new technology difficult. We don't feel we shall be back, which is a shame as the garden centre was lovely. But having an easy cup of coffee is part of the experience and this was not easy!

Very efficient organisation and service at this time of Covid. Fish and chips very good though not outstanding. Coffee , tea, merlot and sauvignon blanc all good quality. Prices average. Sweets tempting but abstained. Nice place.Easy parking.

I'm always impressed with the friendliness and great customer service at this lovely garden centre. The staff always go above & beyond to help, and always with a smile, which makes such a difference in a customer facing role. We had a lovely lunch today, the first meal out my elderly mum has had in 4 months and it really gave her a much needed boost. We were very impressed with the lengths they have gone to to make it safe for customers. Just sad we were not allowed to leave a tip (no cash, but could they not throw it in a bucket and leave it for a week?) and unfortunately there were not many cafe customers. Please people, use this garden centre & cafe - they really need our custom more than ever now.

after a delicious lunch. I have just come back from several hours writing at Squires garden centre and I have to say how impressed I am with the precautions they have talen to safeguard their customers. They have removed at least 50% of their inside tables so you can eat drink talk very low risk. On a vist to the loo a member of staff was sanitishing the doorlocks handles and any touchable surfaces. The doors were open letting free fresh air to circulate. Thank you Squires for looking after us. I hear you may be offering takeaway soon as well.

Lovely garden centre restaurant. Beautifully decorated and nice coffee. Didn’t eat here but food looked nice. Staff very friendly.

I visited Squires a few months ago and loved their selection of food and how friendly the staff were. Today I went back and the menu had changed, understandable but definitely a down grade. I had the fish finger ciabatta and found not 1 small black curly hair but 2... In the batter, very disappointed.

We only wanted a coffee and piece of cake and so have no complaints at all. The tiffin is to die for! The service was excellent if a little bit slow. Very polite and smiling staff. I expect that if we wanted cooked food the service may have been slower. I suspect that the kitchen may be a bottleneck. However, the chips on a neighbour’s plate looked superb!The restaurant and car park was packed and that was at 1100 so I suspect that the cafe is currently the place to go for coffee or lunch.

5 of us for the Christmas Lunch and I was impressed with the 3 courses, the food was good, hot and the staff were just so nice. To get such good service and care these days is amazing. Thank you Squires you made our day.

Recently renovated to a great standard, but agree with other reviewers that service is incredibly slow. Been twice recently, for breakfast and for coffee and had to wait for both. On the coffee visit the hot chocolate was tepid by the time the waitress bought it to the table.Definitely need more serving staff, or do like other Squires and order at counter and collect while hot for drinks and then find you table.

I just had to write this review because I hope someone will listen...please employ more staff. The current staff are very polite and friendly but it takes forever to get served, and the last two times I’ve been the drinks have come after our food. I’ve said it to the waitress everytime that this isn’t good enough but it’s all met with a ‘we’re unexpectedly busy’. That can’t be the case every time. Just employ more staff or you will start losing your loyal customers.

Very handy, park right outside; take a cardigan in colder months as it can be chilly to sit as it is more of a conservatory set up

Had to write this after previous review. Popped in today and had breakfast in the sunshine. Service was fast, efficient and friendly. Food arrived quickly and was very nice. Completely different experience. Well done Squires.

The breakfasts here are lovely, especially as you can order pretty much what you like - 6 or 9 items from a list of good quality sausages, bacon, eggs (cooked how you choose), mushrooms etc - or a la carte, such as eggs benedict. It does get busy, but there is plenty of seating and they work hard to seat everyone if there’s a queue building.My only complaint, and the reason I didn’t score higher, is that once you’ve been served your breakfast you’re frequently forgotten. We visit most weeks and, whether with friends or just the 2 of us, in busy and quiet times, try as I might I have never been able to catch a waiter to order more drinks or just request our bill. Often we give up on another round of coffees and go to the till to settle the bill ourselves. I’ve come to accept that’s the way it is, but find it strange that they’re happy to leave us chatting for ages without at least trying to sell us more drinks (as much as we appreciate being left in peace). The staff are really lovely too - it just seems that upselling isn’t a thing at Squires.

After a slight hiccup with the online booking system (I had ticked I needed gluten free but this hadn't been passed on with the booking notes - it is a new online booking system though and the café manager is now looking in to this) the staff were super friendly and helpful. The afternoon tea itself was reasonably priced, well presented and absolutely delicious. As gluten free ones go, I was highly impressed for the price! I would go again in a heartbeat.

Judging by the pretty even spread of other reviewers scores - ranging progressively from Terrible to Excellent - Squires seems to be quite variable in food and service. If so, we must have been lucky to have such a good experience !

The thought of going to a Squire's café filed me with dread but we had tiny kids with us so took the plunge. We got seated quickly, outside where we wanted, but had to eventually get up and ask for our order to be taken as no one came by at all.The food was actually ok, if nothing special. Then it took even longer to get the bill and pay despite asking 3 times. The waitresses were very friendly but were either over worked or not paying any attention to their customers. We weren't the only ones struggling to attract any interest form staff - it's not hard, really.

The new restaurant is large and well set out . the food arrived quickly, the pie of the day meal was awful . vegtables not cooked and cold, the pie was overcooked and dangerously hot . mashed potato was liuke warm and lumpy .

I have been visiting Squires garden centre for many years, my most recent experiences have been very positive. Since the major overhaul probably a couple of years ago now, the restaurant has become so much better. The slow service I once experienced seems a thing of the past. They offer a great selection of cakes and scones - and really friendly, quick & helpful service - especially the young man that served us - Scott, I think. Their breakfasts are also really good and when you purchase something in the garden centre you always get a voucher to use the following month on something or other - so whats not to like :-) ? very impressed.

Popped in to meet family for coffee and cakes. Had excellent service from a young man called Scott. He was also busy helping other customers and clearing away tidily after they had left. I have been here many times and sometimes the service could be better, but on this occasion I was very impressed. I think Scott is an employee worth holding onto.

Came here for breakfast, chose my own table outside on a beautiful day.

I often meet friends there as convenient for them and the cakes are usually excellent (unlike many garden centres which only tend to do scones and traybakes); the service is generally poor, but on this occasion abysmal. Told to find our own table, waiting 15 minutes then having to ask to be served (apparently our fault for "hiding" at one of 3 occupied tables in the area), 20 minute wait for 2 cream teas (which came without milk), table cleared whilst still drinking tea then after 30 minutes (it was so tempting just to walk out) having to go to a till to pay because no one came with a bill. Then an extremely rude young man told us if we'd wanted to pay we should have asked (we would have if anyone had come near us). Though we had disturbed his chat with an ex or off duty colleague who was standing near the counter chatting with other staff members. When it first opened we were told it was teething problems/training issues, what's their excuse now?

They do such a good breakfast! Got there just before opening and there was a queue outside of people all waiting to head straight to the Café.

Since the refurbishment this has become a firm favourite especially on a sunny day and you can sit outside.Friendly accommodating staff, reasonable menu and love waitress service in a Garden Centre. Food isn't always top notch, but any problems quickly sorted.

Came with my elderly folks for lunch . Pretty much all of the orders were wrong . Wrong soup , wrong baked potato etc .special meatball spaghetti very poor (out of a jar sauce )pretty awful bread with dipping sauce , small potato when it arrived . Dessert waffle out of packet . Shame could be so much better

Not visited this garden centre since it’s refurbishment and have to say overall there’s a vast improvement. Met with family on a busy Saturday morning but didn’t have to queue long to be shown to a vacant table. Breakfast menu’s not extensive (daughter certainly rated her Eggs Benedict) but you can also order cakes/scones etc. Impressed with the range of teas on offer (loose and bags), especially as they had my preferred choice (natural Rooibos). They also provide a good kiddies play pack which keeps little ones occupied for a while. Decor is light and bright plus all staff were friendly and provided quick table service. Prices are about what you’d expect for the area (eg, 9 item breakfast = £6.95 but doesn’t include a drink).

Such an improvement. Decided to give this another chance, so pleased we did. Ambiance perfect. Superb breakfast, delicious bacon, fresh eggs, beans,, mushrooms. Lovely toast with plenty of butter, Coffee perfect. Shall return again.

Well set out and spacious cafe. Staff were very friendly, but vegan choices surprisingly poor. Could not offer me any soup or sandwiches, just 2 main meal choices. Sadly won't be returning unless they improve their vegan choices.

Used this as a good mid-way place to meet family. It has a lively and relaxed atmosphere with lovely looking cakes and food as well as friendly, helpful service. The garden centre is good too !: Lots of interesting, slightly unusual goodies for sale as well as well-cared for plants.

I visited the restaurant twice last week and was pleased that the level of service on both occasions had significantly improved. The quality of the food and drinks had never been a problem, but on visits last summer and autumn the service was appalling. It could take 30 minutes or more for my order to arrive with no explanation or apology. That issue now seems to have been addressed. My order arrived within 5 minutes and the staff were helpful and friendly. Hope this can be maintained because the restaurant is now up to the same level as this excellent garden centre.

Apart from the main horticultural attration that draws a wealth of diverse visitor, Squires Cafe bar equally boasts a fair number of bird wildlife and tree mammals to its outdoor refreshment facilities in the winter and spring months.

I went for my first time after 2 years I was away from woking ... the place is being redecorate and expand to the outside ... I was really impressed , the staff was lovely and professional ! I had a full breakfast and it was very good .. only fail on the cappuccino I asked for warm and was boiling HOT!!

Our meal yesterday was excellent. 2 or us had the special pie of the day which was very tasty and piping hot and well presented. The other guest had steak sandwich which also very nice. The service was also great.

Most afternoons I meet up with a friend for "coffee,cake and a gossip". The new cafe bar area and outside space is comfortable,light and airy and nicely furnished.We have always had a good experience and the staff are polite and chatty.There is a good selection of cakes and I can recommend the toasted tea cakes and the friut tarts. We are looking forward to the nicer weather so we can sit outside in the sun again.

I have been going to the cafe since it reopened and whilst service has always been slow, today I was very unimpressed with the food, service and especially our waitress!

Charged £2.95 for an additional piece of kids' garlic bread. Chared £2.95 for an additional piece of kids' garlic bread! Charged £2.95 for an additional piece of kids' garlic bread!!

My partner and I visited the newly refurbished restaurant last weekend and was very impressed. On arrival we was told that they didn’t have any Roast dinners left although we only came in for a light lunch anyway. We were so impressed with the staff, they were all so hard working and I observed a number of times staff going the extra mile to make sure the restaurant was clean and presentable. The food was lovely although we waited a while for it. The only two things have made my mark lower than it should be is, the toilets are very messy which was a surprise given how clean the restaurant is and the only other thing I noticed was the manager, he seem to be doing more laps of the restaurant doing nothing than anything else! The waiters and waitresses are definitely the reason that this restaurant is so good.

We just wanted coffee and gave up after 20 minutes! On complaining to the manager he informed us that Squire's Knaphill Cafe Bar was in fact a restaurant and not a cafe! We indicated the large notice outside the front of the building and he said yes, it needed re-branding. He also said people come here for a meal - breakfast or lunch - and we shouldn't come here just for coffee/tea!!! All other Squires garden centres we have visited, signposted as a cafe bar, we simply line up at the counter and get your order and pay. At Knaphill we have to wait to be seated, wait to have our order taken, wait for the food (!) to arrive, wait to get your bill and wait to pay. Also, drinks do not necessarily appear at the same time as the food - which means you have either cold food or cold drinks!! If the powers that be at Squires want to turn this into a high end restaurant (it is a garden centre!!) then please, please, please signpost it as such, or have a separate facility for anyone just wanting a drink and a slice of cake! We will NOT be returning to Knaphill Squires and will inform anyone who asks us, not to expect there to be a cafe at the location!

Visited the newly refurbished squires cafe for breakfast. Although very reasonably priced it was not a particularly nice full english breakfast. The place was packed but it was not a very pleasant environment either. Will not eat there again.

The quality of ingredients and cooking is very high, Sausages especially good, also service and coffee . Plenty of room.

Mum had a voucher for 2 festive teas. So we thought we would treat ourselves.

Never been to a garden centre to which it felt pretentious, no need to have some fella at the front desk thinking his Fred out of first dates , it’s a garden cafe!!! Full table service/and escorted to your seat isn’t required in a cafe..

We visited Santa and went to the cafe. The food was good and didnt take long to be brought to our table. The cafe was very clean.

Great Garden Centre that had a recent overhaul, interior is well executed and the place was clean.

Was going to eat here but the plain food has disappeared from this branch Rocket with this, Brie with that, no simple jacket potatoes, Avocado with something else. Would like something basic simple and hearty and the prices to match Sorry won't be back

5 of us ate here today on the pre booked and selected Christmas Menu. The service was excellent and food served promptly even though it was very busy. The starters were good and the main courses excellent, hot and plentiful. All in all a lovely lunch for a good price.

I've been here a few times now. The surroundings are lovely and the menu choice is great. However, every single time I've been here my brunch has either been served on a cold plate or like today, eggs benedict supreme served with freezing cold smoked salmon. The coffee is pretty tepid too. Its a shame because I really want this cafe to be good. Please serve your hot food hot!

Situated in this busy garden centre this cafe is unusual as it is all table service. When it’s very busy the staff get very stretched so even trying to settle your bill is a bit challenging. There is a nice atmosphere and it is clearly extremely popular. It is best to book a table at peak times.

Until I visited this place I thought all garden centre cafes were the same. This is a cut above the rest. You wait to be seated in very comfortable seats. The order is taken at your table and served to you. None of the usual queuing at a cafeteria style counter. The food was really well cooked and reasonably priced. The staff were friendly and helpful. My one complaint was it was cold, however, I was reassured that the problem with the heating had been fixed and my next visit will be warm as well as pleasant.

Last time service was terrible and slow.