Based on 80 opinions finded in 2 websites
Based on 80 opinions finded in 2 websites
Nº 765 in 901 in Portsmouth
Opinions
I bought 2 pizzas, the stuffed crust not worth it, the "cheese fries had unmelted grated cheese on and the fries were absolutely meh. Will have to shop fir a better pizza place. Could have had a lifelong and loyal customer.
Francois de Bruyn . 2024-09-15
MORE AT Google
Phoned up to double check my order to make sure the toppings were on the right pizza. Phone was put down on me when I wasn't finished speaking . Same rude person answers the phone, have to await the pizza to see if they actually listened to me
Tina WATSON . 2024-09-02
MORE AT Google
Ordered bbq pizza with garlic bread and drink, ordered seperate 1.5l drink and large fries, driver went back got my drink and came back with coke and not the tango I ordered, never got my fries either, tried to call restaurant got cut off and nobody bothered to answer me, disgraceful lack of public service, will not be ordering from here anymore
Jase B . 2024-08-30
MORE AT Google
Place is also linked to robo calling and spam maybe worse. Had several calls from there line testing. These people can't be trusted and should look at securing there infrastructure and networking.
Adam Peverley (PROTO) . 2024-07-06
MORE AT Google
Always enjoyed the pizza but today waited over an hour for cold pizza. Will not be using again
Sue Orchard . 2024-05-21
MORE AT Google
If I could rate this place 0, I would. The pizza dough came raw, and when I called up the shop they refused to listen to my complaints. They told me I was lying and they wouldn't do anything to resolve the issue. The day after, my friend who ate a slice of the pizza, was on the toilet (I'm sure you can imagine why). Disgusting and rude customer service. Never ordering from this place again.
Phoebe-Rose Martin . 2024-05-06
MORE AT Google
Ordered a pizza from this place and when it came the dough was raw. When i called to try and get some compensation the worker was rude and I didnt get any form of compensation. Do not order from here!!!!
Jonathan Reggione . 2024-05-06
MORE AT Google
Pizza arrived uncooked with raw dough and cooked toppings, phoned them and they were rude and ignorant saying it was fully cooked even though we had photos of it being completely raw, Disgusting service and food
Maige Binnie . 2024-05-06
MORE AT Google
this is a photo of the pizza I got when I reported it and they didn't refund the money.
Krzysztof Turek . 2024-04-15
MORE AT Google
Iv ordered from them religiously for about 4 years. Always turned up before time, steaming hot and so polite on the phone. Always my go too
Ena Fuller . 2024-04-08
MORE AT Google
Only ordered twice from uber eats specifically and have not been in store, and as of reading other reviews, not sure i'd want to so i will stick with third party for now, the pizza tasted great and all arrived in good time, we order with different types of stuffed crust and get the wrong type but still tastes good so won't complain too much, example ordered cheese and pepperoni stuffed crust but only get cheese and no pepperoni. The garlic pizza bread is nice, the regular garlic bread is very small and quite dry but i think okay for the price and deal we got. I think there are a good variety of deals available also which is nice to see for once.
Cami Mummery . 2024-02-11
MORE AT Google
Dropped in quality. They used to be our favorite pizza in Portsmouth and now I don't know what they did but the pizzas taste bland and too salty. We're going to have to find a new place
Muhammed Haque . 2023-12-08
MORE AT Google
Food was delivered wrong and pizza over cooked. There attitude was awful. Shame been regular customer for years. Really bad customer service.
Chris Essex . 2023-11-19
MORE AT Google
Waited hour and half for deliver, still not arrived. Called the restaurant and they were rather rude.
Mason James . 2023-10-31
MORE AT Google
I ordered the pizza from this shop 3 Times and every time they be late and today is the ordered is not coming after 2h "thanks" Square Pan Pizza 4 u !!! You are a "AMAZING" 🤐👎
Konstantin Tsankov . 2023-10-29
MORE AT Google
Polite and friendly staff, great tasting pizza and speedy delivery, what more could you want?
carlyjmc . 2023-06-27
MORE AT Google
Order didn't arrive and staff are rude. When chasing delivery was told to eat their s**t.
Lee Emmerson . 2023-06-17
MORE AT Google
Amazing food. Great portions the owners and staff were very welcoming and the pizza was fabulous! Would definitely recommend pepperoni topping and goes down very well after 5-6 double vodkas
Niamh H . 2023-05-05
MORE AT TripAdvisor
We love pizza from here. Always hot and very tasty!
Lorraine Wagstaffe . 2023-04-22
MORE AT Google
I don't eat pizza on a regular basis but this is probably the best pizzas I've ever had.....
Keith Blake . 2023-02-13
MORE AT Google
Warning! DO not order from this place. I placed a delivery and it never came. Not only this but they turned their mobile number off so I couldnt even complain. Listen if you're the owner and reading this, then shame on you, for possibly the worst delivery service in Portsmouth.
Wye Ming Ho . 2023-01-01
MORE AT Google
Never try this stupid restaturant very bad behavior from the people and i have ordered veg pizza and they kept non veg . Im a pure vegtatrain person for my entire life by mistake i ate a bit pizza thank god i didnt ate the non veg part and this guys simply speaking rude. Their ingnornce make some one get so tramatice and the guy talking so rudely even tey dont have courtsy to apologize .
Lavanya Narayanan . 2022-11-04
MORE AT Google
Awful company. Dont waste your time with them
Rob . 2022-09-24
MORE AT Google
Absolutely disgusting, pizza very below average, sides under cooked with very off flavour, warm drink. No love, care or skill whent into making this poison!
Matthew Beckett . 2022-09-17
MORE AT Google
First time ordering pizzas and will definitely order again. Ordered Margherita and bbq mega meat (along with the obligatory sides ie wings, chicken strips and garlic bread). All arrived within 30 mins, hot and extremely fresh tasting. We would normally order from one of the big 2 pizza companies but after eating here….looks like we will be changing our habits! Thanks square pizza!
Lin . 2022-08-22
MORE AT Google
Usually there ok but this time around i payed extra for veg and there's so little its terrible never order drinks because you dont get them and dont bother calling to make a complaint as there so rude to you its disgusting
Elena Cadenhead . 2022-05-06
MORE AT Google
Came 40 mins late. Cold when I got it. Driver said they’d called but they didn’t. When calling for a update they stopped answering my calls. Jalapeños cheese things are rubbish (I’m not swearing because I don’t this review to get removed). Despite the pizza being cold, it was actually ok. Wouldn’t order from here again though
Tom Harrison . 2022-01-23
MORE AT Google
Order pizza on website and never showed up..... even though pizza said it was on it way with Fazel the driver.... ordered on square pan for you website.
Vicky Dean . 2021-12-13
MORE AT Google
You’ll be waiting for 2 hours or longer without any updates & only to be told that if you don’t want it, send it back when driver arrives with it. Rudest most unprofessional service.
Louise Hewitt . 2021-11-03
MORE AT Google
We have ordered on their website before and it was good (March last time). Now it was absolutely disgusting, no ingredients on it, the dough way thinner, the pizza itself smaller. No taste. And they charged delivery fee (they didn't before if you ordered from them) AND service charge. Really? Never again!
Alexandra Albu . 2021-09-02
MORE AT Google
Just check the photos below i have ordered pizza by 2’clock in the night im still waiting for my order since 2 hours !! They don’t pick up my call. Im just gonna report this now !!
Jayvir Makwana . 2021-08-23
MORE AT Google
gave me the wrong order and the food was garbage, do not bother
Harmez . 2021-08-07
MORE AT Google
Absolutely awful, pizza was cold and uncooked and the staff were SO rude!!! Only gave 1 star because I had to
Nat . 2021-08-07
MORE AT Google
Wonderful pizza I have enjoyed every slice of it well done guys thank you so much for your great service from saint Paul’s road
Hugr Mohammed . 2021-07-02
MORE AT Google
Great pizza, possibly better than domino's. Only thing they are missing is apple tango 😂
James Nixon . 2021-06-26
MORE AT Google
Regular customer here order a few times a month, pizza is banging haven’t tried much else on the menu but I assume it’s great. The delivery driver is always friendly(sometimes I think he’s flirting lol) and they sometimes Chuck in free extra dips aswell. I would deffo recommend for anyone on and Psychedelics and people who love value for their money💯
Billy Barrett . 2021-06-18
MORE AT Google
We ordered our food and waited almost 2 hours for it. Just Eat was updated saying the driver was on their way and that the order had shown up at the same time! When calling, the person on the other end said we'd get a free drink. But alas - when it FINALLY arrived, we had no free drink. The person on the other end simply said that it wasn't their problem. This was a rare treat for me and my partner - I understand that it was busy but they could have updated Just Eat! Ruined our evening and they didn't care less. Never spend you money here.
Bexth1094 . 2021-04-30
MORE AT TripAdvisor
Best pizza in Portsmouth..... I have been using square pan for a number of years recommend it to all my friends and have never been disappointed. Any of the Ali Babe specials are my recommendations! Also every delivery person I've had has been polite and friendly. Thanks for the awesome food guys.
Reece Eddy . 2021-04-08
MORE AT Google
Pizza is not that bad actually but not that good either. Customer service sucks though. Clearly by looking at their reviews on Google, they don’t care on improving their customer service or food quality. Driver can’t come upstairs because they’ll receive a ticket at 12:22 in the morning & trust me I understand the situation of getting a ticket for a small order but lets be real in the mid of covid lockdown, nobody’s giving you a ticket at 12:22 am. And I’ve had Deliveroo drivers & drivers from others restaurants as well come upstairs to my door & deliver & at times I went down but arguing with me over the phone & saying that if you can’t come downstairs we can’t take your order is not really great customer service & I myself work in the customer service industry. You guys need to work on making your food better & worth it to go downstairs & pickup, along with that need to learn behavior & proper customer service.
Passion Pursuit Productions . 2021-01-05
MORE AT Google
Absolutely disgusting the bbq meat feast pizza had thick bbq sauce all over the top like it had been squeezed out of a bottle . Was just to much so sickly I couldn’t eat it . When I phoned up to complain I was told rudely that’s not our problem . Will never use again
ian grace . 2020-10-11
MORE AT Google
The pizza is not that nice in my opinion, at parts it wasn’t bad but the majority made me feel sick. It has made my stomach feel bad and I personally wouldn’t recommend this place but feel free to try it
Conn . 2020-08-13
MORE AT Google
Ordered from food hub, the app had messed up & caused a lot of unnecessary hassle, guys from square pan were amazing, as always, thank you so much 😁😁
lisa webb . 2020-08-06
MORE AT Google
The worst pizzas u can get! Order a meat feast came and the base sauce was wrong phoned to get them to change it and refused the taste made me hev
Tyler Mitchell . 2020-04-29
MORE AT Google
Awful service. Ordered two large pizzas tonight, only one turned up. Driver said let me make a call before driving off. Second pizza never turned up and when trying to call just got a continuous engaged tone. Shocking service. Would not order from here again!
Vikki Szymanski . 2020-04-03
MORE AT Google
Best pizza I've ever had, unbelievable
Joseph Cooper . 2019-10-11
MORE AT Google
Pizzas very nice but last few deliveries have taken over 90 minutes and had to warm them up myself, won't be ordering again
Dan S . 2019-10-06
MORE AT Google
Used Square Pan twice now through Just Eat app. Worked really well, and the pizza's great. First time I screwed up and didn't set my location right so the driver took it to my house in Southsea. He phoned and found out where I was (Fratton so it was on his way back to the shop anyway) and I still got my pizza before it was cold! :-x Tbh the garlic bread wasn't worth getting imo though.
Phil Smith . 2019-06-10
MORE AT Google
TERRIBLE SERVICE Food arrived over 3 hours late, was incomplete and it was left on top of the dustbin outside our house!!! Not very hygenic at all. When we rang to try and get a refund and return the cold, stale food the manager was rude aggressive and unhelpful. He told us he wouldn't issue a refund and hung up on us. DO NOT USE Square Pan Pizza. They're a disgrace.
Head Spread . 2019-01-01
MORE AT Google
Worst pizza place in Portsmouth. They took my money and came up with an excuse saying they knocked on my door and called me. I was sat by my door with my phone in hand so that’s a plain lie. They’ve taken my hard earned cash and I certainly won’t be ordering from them again. I don’t recommend anyone else does either.
Con Owen . 2018-11-15
MORE AT Google
Vary delicious pizza, always order from here, highly recommended. Drivers always friendly
Payam Hussain . 2018-10-26
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Ordered a pizza 2 hours later still no pizza phoned them up and got spike 2 rude
Charlene Crespin . 2018-08-27
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Im from flat 3 lol amazing perfect everytime and tony the driver perfect as always
Jay Martin . 2018-05-18
MORE AT Google
Awesome pizza for cheap price And very quick delivery with hot 🔥 Simply love it 😋😋
Vinoth Tamilan . 2017-12-16
MORE AT Google
Asked for cheese and pepperoni stuffed crust only got cheese on both pizzas so obviously not happy with paying for something and not receiving it also desert is still frozen never do reviews but disappointed with this service
Glen Robbins . 2017-04-28
MORE AT Google
I like to stay inside my little box (pun intended) when it comes to take aways but i really wanted a square pizza so i tried this place. THIS PLACE IS AMAZING!! Food tastes amazing, didnt skimp out on toppings, the food came quicker than i was hoping, filled the box to the edges and was still pipping hot upon delivery. The delivery driver seemed to have a bit of an attitude but i put this down to being very busy on a friday night. Best thing is the price 2 Large pizzas for £15.99!! Worth every bloody penny. Will be eating here from now on. Thank you
Josh Small . 2017-02-24
MORE AT Google
i ordered a pizza and garlic bread at 12:20am and didnt receive anything and the order was placed as confirmed 64643928 was the order number dont say your open till 1am if you aint gonna do the work
Damien . 2016-04-19
MORE AT Google
The pizza is the best, well cooked. I definitely recommended to every one in Portsmouth.
Shamsurahman Sahak . 2016-04-06
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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3 Opinions
Ordered online via uber eats, after ordering they contacted me via the app and stated they ran out of one item so that was then changed. They then contacted again after a while to then state they ran out a dish, I asked if the order could be cancelled and they confirmed. They didn't cancel the order on the app so the one item was still sent out for delivery, I rang to say I didn't want it as the order was cancelled. They stated to inform the uber eats driver, so I contacted him via the app. The driver then sat up my road and ate the dish! I rang the store to inform them and they stated I would be able to get a full refund as I didn't receive anything as they were supposed to cancel the order. I was also informed a the manager would be in touch the following day. Uber eats have charged me double and refusing to issue a refund and pasta a gogo haven't contacted me and don't answer the phone.
217 Opinions
I should have walked out the minute we saw the menus. They were tatty and filthy 🤢 we ordered the food and when it was brought over, the lad who brought them over absolutely stunk of weed and whilst there in body, he was floating on a cloud somewhere. He didn’t want to be there, infact if the phrase can’t be ar**ed had a wiki page, he would be the poster boy. He dumped the food on the table with as much grace as someone emptying a slop bucket, nearly spilled desert on someone and offered no explanation as to what he was actually bringing over… just a grunt and a shrug. The ice cream float was served in a grotty dirty glass. On a positive, the girl behind the counter deserves a pay rise because she was working her socks off. But overall, avoid. It has had its day.
145 Opinions
the chips used to be really nice...but now they are dry,horrible and to be avoided at all costs.thats a real shame because although a bit pricey now,the rest of the food i think is nice. SORT OUT YOUR CHIPS!!!