Based on 265 opinions finded in 1 websites
Based on 265 opinions finded in 1 websites
Opinions
Busy day in Brixham, the pub next door was full to bursting so we tried this place. It was empty and it didn't take long to find out why. Rude staff, no ice, no diet coke or pepsi. One couple in there drinking larger which was the only thing available. The barman said if you don't like it go elsewhere.
Richard M . 2024-08-12
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Great food, good prices. Néw landlady and her husband lovely couple made me and my partner and friends very welcome. very friendly atmosphere and great service. great beer. There was great entertainment on over the weekend a young lady singing. Was a lovely sunday afternoon out would definitely recommend this pub.
Catherine F . 2024-05-29
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Great food very friendly staff great host Mand us all feel very welcoming great afternoon would very much recommend this pub
David W . 2024-05-29
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Awful !!!!!! Such a lovely spot in the harbour. But I would not recommend and would never return. Very rude person behind bar and the place was filthy. Give your money to someone else.
Annie P . 2024-05-17
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Absolutely disgusting, filthy place, barman brought our coffee over and presented the spoon and sugar from his cardigan pocket. Spoon was filthy which I asked to be reached. Ugh!!!!! He was so unhygienic.... Will never go there again. It was awful. Toilets you won't want to go in.
Dorothy H . 2024-04-07
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It being the "first pub off the boat" I went in for a quick one after my long sea voyage from Torquay! The beer was fine but the bar staff were a bit grumpy! Having served my time in Brixham I dropped in for one last pint before my return voyage! Again the Jail Ale beer was fine but I was charged a higher price than my earlier pint by an even grumpier landlady! If they want to attract more business in a prime location they need to smile more and sort their prices out!
wildrover1953 . 2023-08-28
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New landlady is something else. So incredibly rude! No hello, nothing, asked for 2 pints, just served my drinks and shoved the card reader in my face. At that point I couldn’t even be bothered to say I wanted to pay with cash. Pub was dead even though brixham was busy on a Saturday (wonder why) toilets clearly not cleaned for weeks. Bins in toilets almost full (poo tissue on top) bottle bin in the middle of the pub with flies hovering above it. Vile
Stofer26 . 2023-08-22
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What a sxxthole had to be the worst pub I've ever been in the landlord was the most inhospitable person I've had the pleasure to come across. Do yourselves a favour don't go.
Roam49788353802 . 2023-08-14
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Stopped off for a couple of diet cokes, they had no taste, so returned them to the bar. Woman behind the bar stated that's how it comes out, not everyone likes it. I obviously didn't like it but wasn't offered any refund. I'd steer clear
John S . 2023-08-08
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Rude bar person. Two points of diet Pepsi that cost nearly £6 and they were just watered down. Horrible drink. Husband returned them and we were told that's the way they are and not everyone likes it but that's how it is. Under new management - good luck with that then if that's how you treat your customers!
Departure485844 . 2023-08-08
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On the quayside with a few tables outside. Inside is traditional but could be decorated better. The landlord is very droll but ok when we got used to him. Point 3 on the sign above and behind the bar says "No bitching". The landlord obviously has not read it. He told us immediately on entering "no food" and that it's a fishermans pub. Not welcoming at all but we found him amusing.
bparkercars . 2023-08-03
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My partner and I came to Brixham for a day out and decided to pop into a pub for a pint. This place looked great from the outside. Inside was a different story. The barman completely ignored us both while he chatted to three Scotsmen. He boasted he was a Yorkshireman to them. Well I’m from Yorkshire and never have I met anyone so rude and ignorant. We waited for about 5 minutes then walked out. Well if you can afford to lose business then you’re a richer person than me. Perhaps you need to reconsider your career options as hospitality is certainly not your forte!
Helen D . 2023-07-05
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Absolutely the best pub in Brixham - don't expect it to be plush , it's a great down to earth fisherman's pub . The landlords Donna & Ian are salt of the earth guys. It's a 'what you see is what you get ' place . No airs & graces just lots of friendly people 😊
Christine S . 2023-07-01
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Came in here as a good atmosphere outside during the Pirate festival weekend. Best part was being outside of that miserable place! Absolutely horrendous service!!!! One barmaid was talking to her pal, the other one took about 20 minutes to make people in front of us 4 drinks. The older gent serving us had appalling customer service. Again, took ages to make our drinks and keep asking what we had ordered. Once we had our drinks, he walked off without asking for payment! I stood around for a good 5 minutes before walking to my group of friends, and then suddenly he had the card machine ready!! Don’t expect a smile from anybody either, miserable as anything! You would have thought during pirate weekend and in a prime location this pub and their staff would have made more of an effort. We are all brixham locals and I understand this is a very fishermen/ local pub so maybe a word of warning to others who think of visiting! I enjoy drinking in smaller/ family run pubs but in all my time I have never experienced a pub being run so badly! Definitely a lot better local pubs in brixham!
T7898SDalicer . 2023-05-06
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Never been in a pub where the bar man treated me like a hinderance until visiting here. Got grumbled at for buying a large round of drinks, as he obviously had better things to do than serve us and one of our group got told to F##* off for asking to buy a packet of nuts. No wonder the pub next door was so busy. Either he needs re-training or his P45.
stevo034 . 2023-04-30
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Visited brixham recently spend many hours here with family landlord n his good lady are a great laugh good priced beer and friendly locals LOVED IT...
Soajaxbnorth . 2023-04-25
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We spend a lovely afternoons in Brixham which is a beautiful fishing town. We popped into this pub for a drink and was greeted by a very unfriendly barman, I think he was the landlord because he was in his slippers!! He got our drink order wrong and then angrily accused us of ordering the wrong drink, you can’t go far wrong with a larger and lime but he did, when we questioned him he was very aggressive and shouted “I can speak English you know” he left us feeling really uncomfortable. We left our drinks (which were flat) and visited one of the other lovely pubs who were very friendly and pleased to serve us. Be aware, this is not a very nice pub very dingy and dirty.
juliedalton70 . 2023-04-10
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Great place, quiet atmosphere, staff are friendly, fair prices, right opposite a marina, nice lager aswell.
Scorer0211 . 2022-08-28
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We only had drinks. We got served quickly .a table became available outside. We got speaking to a few of the locals who were pretty friendly. Great view of the Harbour . Prices were pretty good for the location.
ollieengland . 2022-08-14
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Dropped in for a drink as it was still in the sunshine. After squeezing past the smokers in the doorway was greeted by a dingy interior. Drinks not the best, ale was on the turn. There are far better pubs in Brixham.
TouringChrisC . 2022-05-01
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I am sure it may be a great pub normally and I could tell the locals liked it. But in our time in Brixham this pub gave the worst service of all of them. There was one person behind the bar at 7pm as the...
640jonw . 2022-04-30
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Lunch visit, plenty of variety on the menu. Good portion size and freshly cooked. Good beer and friendly staff. Was a local fisherman's pub was welcoming. Pool table and juke box at the back of the pub and smoking seating outside the front
Absmoggy12 . 2022-04-10
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Had lunch. Outside tables full of smokers. Inside very loud music but no atmosphere. lunch, good for the price compared with other establishments but perceived poor quality basic ingredients. Scampi more like scampi paste in breadcrumbs. Looking for a saving grace - beer not bad...
JOHN P . 2022-03-26
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Having recently moved to Brixham trying out the local independent public bars. Immediately made to feel welcomed by Hannah, attentive but not intrusive friendly service. Brilliant quay side location with great views. Great beer and ciders at great prices. Would rather give my competitively priced...
Debbie C . 2022-01-22
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Decent bar in sea front location, very friendly service and locals. We didn't spend a huge amount of time in here as the toilets were absolutely dire, like a scene out of trainspotting but with no lights working! Shame really as we would have spent...
paul s . 2021-11-08
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Big shame, fab location, could be a fab pub, very dirty tables outside, sticky under foot inside, toilets disgusting.......Big shame could be wonderful.....!
siamesecats17 . 2021-10-24
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I enjoyed thoroughly the experience with the new owners of the sprat and mackerel, they were friendly and enthusiastic and were looking forward to being a successful traditional style pub.the beers and shorts on offer were of a high standard,good luck for the future and...
E1914AIstevenp . 2021-10-23
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We arrived in Brixham and found this pub, we tried others but returned as no where else came close to the welcoming atmosphere and wonderful, friendly staff! Can not recommend this pub enough, no trip to brixham is complete without a visit here! Hannah that...
Companion65459378711 . 2021-10-17
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Great service from the barmaid's, they were lovely. The selection of drinks were top class. The live music was awesome, very entertaining. Will come back again and again.
AdamG34 . 2021-10-02
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Lovely traditional pub with great staff, great jukebox and great prices, we visited several times with our 2 miniature dachshunds during our week in Brixham. Bar staff Hannah and Julie were excellent company and we'd like to wish landlady Kerry all the best in her...
Fiona P . 2021-10-01
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First visit to this pub, no food hence 4 not 5, however you can bring your own in. Well stocked bar, excellant bar service from the landlady, Kerry. Would definitely recommend, worth a visit.
Sharon A . 2021-09-29
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Bar staff are fabulous. Had a banging Saturday night with the locals and fellow holiday makers. Can’t wait to come back. Cheers Kerry for an amazing place to go x
O6252JOandreww . 2021-09-29
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Having a few beers always a pleasure to visit .Kerry the landlady is friendly and makes you feel welcome .Always polite will be visiting again .
rebeccawZ7571AG . 2021-09-29
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Had an absolute blast with mates and a great service from the bar maid. And the land lady Kerry absolute gem
connord839 . 2021-09-27
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I love coming to this place with my boyfriend and brother such good astomphere never would change it and a period with good juke box,Kerry/ Julie is an absolute legend my mum and I love umm to pieces ❤️
ellied705 . 2021-09-27
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Wow what a change since we last visited. New manager and her team were so welcoming. Had a very enjoyable evening. Will definitely be returning. See you again soon
Abby W . 2021-09-26
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Beautiful pub with amazing views. Staff a really friendly and welcoming. Amazing atmosphere with friendly locals and staff. Would recommend if your going to Brixham pop into this friendly amazing pub
Kimajames93x . 2021-09-25
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What a lovely find for us and our 2 puppies lovely friendly pub, hard working cudnt do enough for us , toilets very clean , lovely backing music too highly recommended xxx thank you girls
vickisE2637GB . 2021-09-23
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Right in the Harbour with outdoor (for the amazing views!) and indoor seating! The droughts were all good and Kerry the landlady was so helpful and chatty. We felt instantly at ease. We were going to have 1 drink and move on but ended up...
Shan P . 2021-09-21
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Nice pub, but could do better. Music is way too loud, although I see that's a matter of taste, and while I see space is limited outside, having the tables right next to open windows means smokers are affecting those indoors - might be better...
Anthony P . 2021-07-20
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Nice friendly pub. Good staff and Kronenberg at a reasonable price for the harbourside. Covid friendly. Nice seasidey decor.
Andy-S60 . 2021-06-21
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Fantastic pub, very friendly and great service. If you want a good laugh and nicely poured pint this is the place for you!
Trek13564357082 . 2021-05-20
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Came for a break in brixham with my partner and family where my partner proposed to me. This pub went above and beyond to look after us and make this occasion so special. Big up too Tracey, james and keeley for everything and making us...
MoQ16 . 2020-10-27
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Walked in and felt unwelcome right away. The staff were extremely rude, they seem only to be jolly with locals. We caught the staff rollling their eyes and scouring at us. Even if we smiled directly at them they would look away like you're not...
Phantom_Ry . 2020-10-03
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This seemed a decent place on whatpub but put simply this is just a dive. Why on earth anyone would come in here is beyond me.
1958andy49 . 2020-03-14
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Walked in & walked out. Awful very unwelcome looks from ‘locals’ who were drunk & seemed to be off their heads. Not pleasant at all, didn’t seem clean either.
Sophf26 . 2019-10-19
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Lucky to catch a table outside against the main road with harbour views. Draught carling on tap and a white wine. Cheery young lad behind the bar. Nipped in a couple of times for a drink and moved on .. A good pub. Never ear...
TB16 . 2019-08-07
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Full of posing locals who are unfriendly. Music so loud no conversation was possible. No wonder most people sit outside
Vengelis . 2019-07-10
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We had spent a lovely afternoon/early evening in Brixham. We'd visited as many places that were open around the quayside. As we decided to call a taxi and wait in this pub for it to arrive. I popped to the loo while my partner waited to use the loo after me. Our friends were outside calling the taxi. Suddenly 2 dreadful "women" accused us of planning to use the toilets for lewd acts, and wouldn't let us speak to completely defend ourselves. They physically shoved us out of the pub onto the pavement, basically verbally abusing us and threatening physical abuse and being completely vile for absolutely no reason. We were so shocked that an apparent land lady could behave in such an unprofessional manner. We are in our mid 50's and had just spent a lovely day in this town.
. 2019-03-27
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All we wanted was a glass of wine or two but they struggled with the white and failed with the red. We know that this is really a fisherman’s pub but it shouldn’t be too hard to keep a stock of basic wines. This is...
SuperTrencher . 2019-03-07
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loved this place first time in Brixham great staff nothing to much for them,it was next to the harbour sue & nattasha excellent bar staff . we rebook near by for may 2019, in All great time great people loads to do in the area...
DAVEANDSUEMORECAMBE . 2018-11-04
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Cosy nice place. Missing a disabled toilet otherwise great!!!! Good staff and nice ppl. Just by the harbour and a great view just outside the door.
anetteo821 . 2018-11-03
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Just had a lovely roast dinner, excellent 10 out of 10, would come back again and will has only live in Exeter.
V6060QSlisad . 2018-10-14
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Brilliant local pub very welcoming reasonable prices brilliant bar staff, dog friendly like most pubs in Brixham EXCEPT WETHERSPOONS.
174tracyk . 2018-09-18
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been in a few times and drinks nice. last time barmaid was useless and kept charging different for same order. when questioned she said she had undercharged before and had keyed in wrong drinks to till. we questioned this nd then she said she had charged drinks they don't sell? definitely wouldn't eat there after seeing how filthy and grubby the barmaids hands and nails were.
Montylola . 2018-09-18
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Proper Fishermans pub through and through lunchtime menu of very good grub lovely friendly bar staff Kelly is proper and yes you may hear some foul language but have you ever rode a foul wind at sea! It will drive you to drink! best pub on the quay by far
angelanja1308 . 2018-08-16
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Not a warm welcome, dirty looks from the locals sitting round the bar, toilets stunk. had one drink and left. dont bother.
janHarlowEssex . 2018-08-13
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Great pub for lunch .cheap as can be beers n ales. Very good food Big sarnies with salads .Great cheesy chips .lovely staff
Iain t . 2018-08-06
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Nice little pub in the harbour. Offered a good selection of drinks and food. Landlady was very chirpy. Outside seating area
Tracey242 . 2018-07-24
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Have been here years ago and pleased to see it’s still a proper pub, did not eat there but beer well kept and staff pleasant.
howszat . 2018-07-20
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Called in for a glass after walking all day. Felt welcome straight away, staff nice and helpful. Beer went down well while listening to a young guy playing guitar and singing. Shame I was running late would have liked to stay longer, hopefully next time.
KRwatching . 2018-07-18
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Nice pub with inside and outside space. Came here for a drink before dinner, friendly staff, comfortable seating and reasonably priced drinks.
JWMW101 . 2018-07-16
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Spent an evening here which had a 1960's Mod/Soul/SKA DJ on and had a really great time. Nice pint of Doom Bar on draft and a great, friendly atmosphere. Outside seating overlooking the harbour.
Hal_Chase . 2018-07-02
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Called in for a bite to eat at lunchtime so we both had the crab sandwiches which were tasty fresh and reasonably priced.
foghornred . 2018-05-29
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A edgey feel to this pub with lots of less classy clients. Sat outside in the sun with a beer which was ok.
JP070766 . 2018-05-28
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De Sprat and Mackerel is (in onze ogen) een typische Engelse pub. De gerechten zijn gevarieerd, wel wat aan de vette kant. De tafels staan erg dicht op elkaar waarbij passeren bijna niet mogelijk is. Uitzicht op de haven.
Frimar1 . 2018-05-17
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Only went in here for a drink mid afternoon on a beautiful day in April. Good traditional old pub can’t comment on the food but people were eating and it appeared okay 👌 and the people eating looked like they were happy 😊.
Johno9912 . 2018-04-24
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Had a lovely evening, friendly locals and great ales. Looking over the inner harbour. Interesting conversations and alot more. Followed by a karaoke session for good measure.
Christopher B . 2018-01-11
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Good boozer. Decent range. Friendly staff. Very clean. Good prices. Great location. Easy to find. Say. no. more
Laurence E . 2018-01-05
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Called in for drinks whilst staying in Brixham. Very traditional fisherman’s pub with lots of items of interest. Only stayed for drinks and found staff very friendly. Great views over the harbour
KimFx . 2017-12-31
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Bar woman was very rude to someone in my party who ordered a drink incorrectly. I saw how annoyed the woman was so I said I'd pay for the drink instead. I wish I hadn't bothered. Me and my child were then shouted at by a local across the bar. Bar woman said nothing, she claimed she 'didn't hear' but still failed to apologise and instead was downright rude. I was a barmaid for two years and I'd be ashamed if I had ever delivered such bad customer service. I was born and bred in the bay and we always go to the sprat and mackerel when I come home to visit. I will now never set foot in the pub again. Unwelcoming and rude. Go to the Rising Sun up the road instead.
llOneRainyDayll . 2017-08-06
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Friendly, if slow, service. Facilities were showing signs of wear and the gents had a pool of 'water' on the floor. Toilet roll held on by a brass screw. We were there at around 1130 so they hadn't been open long. Tables outside were dirty.
H G . 2017-07-14
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Called in whilst watching the fireworks food was being cooked on a grill outside and smelt amazing ,home made chicken fajitas were absolutely to die for ,best I've ever tasted my husband had a home made burger which he loved, met the new people who had only taken over 2days before they were so lovely and friendly we will definitely be back
Flowergirl90210 . 2017-05-29
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Came and went, stopped for a drink and possibly food, found the place rough and ready, not clean and pour...
Stuart N . 2017-05-21
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Muy amable y con vistas sobre el puerto justo lo que quiero de un Seaside Inn. Aunque no comimos aquí las observaciones formuladas por otros clientes que tenía era gratuito
JANICE B . 2017-03-26
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Dolores me lo malo que era. No hay luces de trabajo en mujeres wc. Generalmente están sucias. Fuimos para bebidas antes de una comida cerca. Desesperados por amor y tiempo algunos/dinero en mejorar. Tener que usar la linterna en su teléfono cuando en plena zona...
Kel K . 2017-03-18
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Stood 10 minutes waiting to be served while the bar woman just gossiped with the locals Also swearing her head...
mark g . 2017-03-15
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..This is a proper pub in Brixham harbour, Sat out side drinking real ale served by friendly staff admiring the fantastic view..
pablo1512 . 2017-03-02
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Changed hands a year or so back and not such a welcoming atmosphere. Back to being locals first and visitors second (if at all)
theoldnick . 2017-01-28
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On the plus side, the bar staff were very jolly, and there is a very pleasant outdoor seating area over-looking the harbour.On the negative side, my partner and I ordered crab sandwiches which took an age to arrive (for God's sake, how long does it take to make a sandwich) and when they did finally arrive, they were utterly tasteless, perhaps because only white meat was used, Surely, a proper crab sandwich should contain brown meat too.
lindsay868 . 2016-12-28
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"Discover the services of The Sprat & Mackerel, Brixham" …website... I would like to have done this but after an hour or more of waiting for food and the barmaids lack of knowledge of white wines (perhaps staff should have more training)The order that arrived was way off target. We had ordered 2 burgers,1 ham, egg and chips and crab sandwich. we had already been told there was no Chicken Coronation but we had not ordered that.However, when food arrived there was no beef burgers but 2 Egg, ham and chips and 1 crab sandwich. 3 meals for 4 people? No! Correct food ordered? No! The cook was apologetic and offered the extra Egg, ham and Chips leaving one of us with NO meal. The cook also refunded the price of the 2 burgers. However, this is a bad show for the S&M and having looked at Trip Advisor I see that there has been little if none improvement on the service of the establishment. What we hoped would be a good experience turned out to be a very close parody of that famous Hotel...Fawlty Towers but without the humour and the FOOD!!!
HbbBrixham . 2016-12-12
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We called in, couldn't say it was welcoming and didn't look the cleanest to be honest the food seemed very over priced for some dishes, such as £5 for beans on toast! We didn't stay for food a drink was enough we didn't return in the evening either
claired1306 . 2016-10-30
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Very Friendly staff good food buzzing night life great views. What more can you want in a pub. Worthy off 5stars anyways :)
Mark H . 2016-10-30
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We stopped here for lunch and were told by a very good bar girl that she only had one glass of wine as she had no key to the wine store so my hubby had a beer instead. We ordered food but most of the menu was unavailable due to the chef only being back after 4 days off and nothing prepared ( I should add it was 2.45 pm so she could have done loads of prep) My cajun chicken was in a weird sauce which the chef said was a cajun sauce, but it did not say on the menu it came with sauce. My hubby had beef & ale pie which was OK but the meat could have been cooked longer. The saving grace was the girl behind the bar who was excellent and even offered us free wine when she got hold of the key, but we declined as it was too early in the day.
lizmutch . 2016-10-27
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Visited this Pub for lunch whilst waiting for ferry back to torquay! We ordered homemade fish pie & thia monkfish curry! After a long wait (only ones waiting for food) the food arrived ! Fish pie was small but passable! The curry looked like a plate of soggie rice with something on top! No sauce apart from water from rice tasteless and bland nothing else came with it ! Awful told bar maid ! Response was it's our best seller ! I Think Not .... would no return ...
Tracey C . 2016-10-20
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The staff are really nice but the place is very scruffy - seems to be having a paint job but surely would have been wiser to do at the end of the season not now with wet paint every whereGood pint but food just average
penfolds_bin_95 . 2016-10-18
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I'd always fancied a pint in here having been to Brixham many times and seeing the Sprat and Mackerel on the TV programme Fish Town.The pint of Tribute I had was very good. But I wasn't impressed with the pub itself. It was a bit rough and a bit scruffy. The music was loud and a bit heavy. There were a few unsavoury looking characters inside too. I was expecting a more traditional setting.Overall, disappointing. Although the beer was decent and the lad behind the bar seemed alright.
ash82ash82 . 2016-10-11
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Spent a lovely afternoon sitting outside overlooking harbour. Very friendly staff. Very pleasant and relaxed atmosphere. Food was very good too. Definitely worth a visit when in Brixham!
sarahgrimes2016 . 2016-09-25
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Had planned to have lunch here but there were a group of locals who were regaling the few other visitors with a tirade of bad language. No reprimand from the landlady so we drank up and left.Probably explains the lack of customers.
Peter J . 2016-09-20
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visited this pub when joining ship at brixham. All crew were RNLI, locals shook our hands and clapped us as they where mostly fisherman. excellent prices...great atmostphere....just hope that the barmaid I spoke to ends up getting that limoncello sambuca I showed her :) will visit again
Alex H . 2016-09-11
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Absolutely beautiful food, with good service from the bar staff Doris and josh, all credit to the chef
Benjamin S . 2016-09-08
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change is on the way for this pub and not before time and I can assure you the burgers are Def h/made
deborah O . 2016-09-07
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Great food, big portions. The kids loved their menu, they even had sweets in a jar which they took as a keep-sake. Very friendly, great value for money
Lisa H . 2016-09-07
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Average pub with average food,burgers not homemade,frozen chips,edible mixed grill though,music and juke box
Lou Lou D . 2016-09-05
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Had a Sunday roast and it was really good. The staff were very friendly and helpful. The location offers really good views of the harbour, if you are lucky enough to get a seat outside a really nice place to enjoy a pint and watch the day go by.
dereklinda1 . 2016-09-04
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Initially came in to try their scampi & chips for lunch but alas the chef was running late and the kitchen couldn't open for lunch until he arrived. So we settled for 2 pints of their on-tap ciders, one of which was described as 'dark & fruity'. Both very drinkable sitting outside in the sun but we wouldn't go back for the 'dark & fruity' again - pretty much tasted like Ribena! [if you've not been to Australia, Ribena is a child's cordial drink made from black currants]. The bar lass was very sweet and apologetic re her inability to serve us food but was also very accommodating when we asked if she would mind if we grabbed some fish & chips from next door to consume at their outside seating - which we did.Bathroom Barometer: very clean
Imogen O . 2016-08-22
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Didn't eat here but we went for a drink a few times. Friendly bar staff who were happy to let you have a sample of beers etc. that you may not have tried before. Great place to sit outside and chat to the locals.
Richards1069 . 2016-08-22
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Decor needs a little tlc but food good and bar staff excellent, good music and live tv, caters well for children and animal friendly, made to feel very welcome by people running the bar......thanks guys.
Chillidoll . 2016-08-21
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Had a Sunday lunch (lamb) with all the trimmings. Couldn't fault it at all. The staff were helpful and friendly. To older ladies came in and asked for children's portions and they were happy to oblige. £6.95 for the roast - can't go wrong.
Chris O . 2016-08-14
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This Inn was recommeded to us by the owners of our holiday let but after our visit and after checking out newer reviews, it would appear the Inn has new owners and they have changed the menu considerably. Yes it is cheap, but it was below parr. We complained about the rump steak we had. We couldn't even cut into it, it was that tough and full of fat and not cooked well. The barman was very friendly and a nice fella. The kids meal was good value and my son enjoyed it. We were given a full refund for our steak meals which was fair. Hopefully some of the problems are just teething problems and if they can iron them out, it will become a cheap place to eat but at the moment, I could not recommend it.
ANHLiverpool . 2016-08-07
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822 Opinions
We were on an overnight stay and looking for a place to eat. We popped in on the off chance. Staff were very friendly and were able to accommodate us. My husband had the scallops starter and would highly recommend. I had the pate which was very nice. The prawn Thai curry was very nice. Would recommend but advise you book
537 Opinions
This hotel has always been a convenient choice for local business Xmas lunches and dinners. Although there is nothing to critisize about the food , I had a very unpleasant encounter at the front desk today . I just finished one Xmas lunch today and I am due to return for another Xmas party on this Saturday with my dance group , I forgot to book the Xmas set dinner for my husband who is disabled thinking that he might not want to join in. Last minute he said he would like a night out to have a bit of fun and company . So I asked the front desk lady if I could order food from the a la carte menu and he could sit with us and be served the food that he has chosen . I said I would pay for that dish today in advance . She said the food cost £23 but she wants the balance of the money ( the hotel charges for the set Xmas menu £37) to be paid too ! I said what , even without eating the Xmas dinner , and less the starter and dessert ? She said yes of course , because he would have the benefit of listening to the music !!!!! I was absolutely gobsmacked ! Wow , what a mean spirited place ! This is after our group of 40 just had lunch , and there will be another 40 -50 to come on Saturday! They have absolutely couldn’t see how money grabbing this attitude is ..! It of course doesn’t make business sense , as it means they would rather lose another customer’s business and create a horrible bad taste and bad will . The fact that they have loads of business this time of the year make them so mean spirited , complacent and arrogant ! Reverend Lyte who used to live there. He advocated humanity , warmth and community spirit and love . He wouldn’t have approved of this lack of human warmth , common sense and greed culture !
19 Opinions
the food is hot, filling and arrives very quickly, even when dinning room is full. service is 100% attentive. the range of food is very good
279 Opinions
Came away bitterly disappointed. This was to be a 'milestone ' birthday treat. We were looking forward to a beautiful afternoon tea with a table covered with a crisp, white tablecloth, laidened with delicious teatime treats overlooking Torbay. The experience was nothing like we had hoped for. No one to meet and greet us upon arrival. We were initially ignored then directed, not shown, to a cracked brown formica table 'set' for us with two paper napkins, knives and forks and two glass tumblers, in a corner, away from the main dining area and the window. Eventually, we were approached by Heidi, whom we assumed to be restaurant manager. We asked to be reseated and a table was cleared for us. We were served a pot of tea for two and awaited our food. An hour later, we were still waiting. During that time we witnessed several disgruntled customers complaining. Although there were three waiters present, we did not receive any service or attention from them. After an hour, Heidi reappeared and was very apologetic. She offered us a complimentary glass of Prosecco. Our booking had been for 3pm. By now it was 4.30. The food arrived and like the tea table, was nothing like we were led to expect. The sandwiches were not as described on the menu. Some of the fillings were spread so thinly that they were difficult to identify. The pastries were missing. The cakes were not the patisserie style fancies shown in the promotional pictures, but more like traybakes cut into different sized chunks and didn't seem particularly fresh. Our teapot was refreshed and we were given new cups and "saucers", which turned out to be side plates. Heidi did try to make us comfortable, but by that time, all hope of enjoying our afternoon was lost. We did ask a waiter for a box to take our cakes away but were told "We don't do boxes" and we're directed to a pile of paper napkins and told to help ourselves. The three saving graces are; At £25, it wasn't the most expensive afternoon tea. I would have paid more for a first class experience. Heidi did her best to keep customers happy, with what appeared to be very little support from her colleagues. Whatever the Imperial are paying her, it's not enough. The one thing that the hotel did deliver on was the magnificent view, but I give the Imperial no credit for that whatsoever. Lastly, I sent an email to the Imperial later that day, and to add insult to injury, now, almost a week later, have had no response. NB. Pictured - what the Imperial's advertising led us to expect. NOT what we got !
1337 Opinions
Beer cheap enough,friendly guy behind the bar.Landlady/manager was having a loud sweary rant lol.