Based on 2.019 opinions finded in 2 websites
Based on 2.019 opinions finded in 2 websites
Opinions
The carvery is THE BEST CARVERY I'VE EVER HAD! amazing selection of gorgeous meat and vegetables! Really tasty!
Lou Gritton . 2024-12-08
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Sad to see this place going down hill. We used to come here often but now would rather go to other restaurants. Our booked table was not ready, dirty plates still left from previous customer. Table was dirty and sticky. Food on our chairs and all over the floor. Service was very poor, food was average. They will need to pick this up and sort out the small issues or a restaurant in this location will be taken over.
Jonathan Button . 2024-12-01
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This is my local Brewers Fayre. On Sunday 24 November, a blustery/rainy day, the warmth of the setting, together with the service of the Staff, was a welcoming experience. The Sunday Carvery, as always, was excellent. This Sunday we were served by a helpful and friendly Gareth at the Carvery, usually in the kitchen he said, and doing a grand job standing in from Moses who usually does the carving/serving (he also always has a smile and greeting for each customer). The bar and waiting Staff were also friendly, helpful and efficient. A very good experience. Well done Team.
Alison North . 2024-11-28
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Poor service, missing food items, dismal
Steve . 2024-11-27
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Quick service and really lovely staff
Sandra Richards . 2024-11-25
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Everything about the place was dirty , food was appalling 10 chips each my dad left everyone because they was that dry , staff not pleasant at all
Kim Smith . 2024-11-21
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Friendly staff but disappointing menu.
K Couch . 2024-11-16
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Staff not interested in serving ordering was difficult. More interested in clearing up to go home. Food average
Jan Taylor . 2024-11-10
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Have been hear a few times have had breakfasts and dinner etc
John Carver . 2024-11-03
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Excellent breakfast, excellent service!!!
Becca Schneider . 2024-11-02
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Arrived just after 10.30am the lady cleaning the conservatory abruptly told us to go to the bar to get a coffee, despite a sign telling us to stand where we were. Young lady at the bar gave us cups for coffee and pointed to the machine. We got drinks and then tried to find a table - every one of them had reserved signs on them, but there was no one else there at all!! We were eventually told to sit at the end because the cleaner had to hoover. Up until the second abrupt comment we had planned to come back for lunch. We went elsewhere and I don't plan to return, sorry.
jo . 2024-10-31
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I have never experienced a bar/restaurant so poorly staffed. 1 barmaid, with a terrible attitude, serving an entire bar. 1 waitress who was efficient, but over worked. 1 miserable looking guy cleaning/clearing tables. It’s their choice to work there, but at least make an effort, shocking attitude towards customers. Food was lovely. The manager needs to wake up & be thankful they have customers to keep them all employed! Never using this place again.
Martyn Spooner . 2024-10-29
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As you walk by you might think it's a "tourist trap". Relatively large, perfectly located on the beach and promenade and right next to the Splashdown water park... But that's deceptive: we were all thrilled. The service was quick and friendly, the food was good and the prices were reasonable. And the outside area simply offers beautiful views. The only thing you shouldn't be afraid of is seagulls ;-)
Carsten Mai . 2024-10-23
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Arrived at 6 o'clock by the time one of the staff greeted us (nearly 10 minutes) the carvery had just finished wonderful!! So had to settle for main menu 👎my curry was Luke warm pretty poor dont think we will be back.
Steve Horler . 2024-10-16
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Only went for pint but it was not busy and long wait to be served. Probably because it was quiet and out of season and during the week
Gary Kerslake . 2024-10-12
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My experience here with my children, dad and brother was disappointing to say the least. It is a far cry from being a family friendly environment and we felt very unwelcome during our meal. The food was mediocre and the staff were unhelpful, unattentive and rather rude. We had been here for many enjoyable meals over the years, however this was the worst experience we've ever had and was definitely our last time at Inn on the Quay.
Amelia . 2024-10-11
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Could be great, cracking location but massively let down by slooooowwwww service and just a general lack of table clearing and overall cleanliness, especially in the outside areas.
David Mann . 2024-10-06
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Breakfast was poor! Dirty plates, mugs and spoons! Lipstick on mugs, dirty everything! Food was OK.
Abigail Rolliston . 2024-10-06
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Stunning pie great place to eat at reasonable prices
Donna Perrett . 2024-10-06
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We were on Holiday for a week in Paignton and we couldn't wait to go for Another Carvery,and prepared by the Brilliant MOSES!! He's very welcoming,polite and the Food is Cooked to perfection we cannot praise this Guy Enough He's just Great. It was very Bust on the Sunday for the Carvery so it's very popular keep it up !! And we'll definitely visit again in the Near Future xx
Naomi Bond . 2024-10-03
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Left after waiting 8 minutes to be served
James Clark . 2024-10-01
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Came for value meal for the first time. Only one word to say disappointing. The tables were filled with left over food and dirty plates and because of this a seagull came and caused havoc while we were still eating. Also there were no sauces or knives available and no-one about to ask. So ate meal without condiments managed to take cutlery from other tables. I know it is a cheaper value meal but this was ABSOLUTELY TERRIBLE. Must improve!!!
joan stretton . 2024-09-30
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Went for Sunday carvery. It was great. Definitely go again.
Jeff Dixon-Higgins . 2024-09-26
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It was alright, fair service, fair food. It is what it is a pub close to the sea a bit bland but handy on a bad weather day for food and a drink. Wish that who ever is responsible for the debris after a storm out on the sea wall side would have a tidy up it makes the pub look uncared for, which it is not.Even the seagull was moaning.
Michael Edwards . 2024-09-21
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Short staffed Forgot items on order
Hello, . 2024-09-19
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Worst service ever , cold food , staff was rude ,small portions
Jordan . 2024-09-15
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Excellent value for money, food freshly cooked. Very friendly staff from front of house to kitchen staff. Special shout out to JJ chef on the day, her fried eggs are perfectly cooked. Lisa, front of house deserves a mention for her friendly reception and immediate attention. Plenty of table choice, even the garden looked tempting but a little cold on the day. Full marks everyone.
Andrew Gilbrook . 2024-09-14
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It's raining, lots of people want to eat and drink but the staff say no dogs. This is Incredibly stupid! There is acres of space inside where those with dogs could be accommodated. But no, rules is rules! Plain stupid!
Paul Hobart . 2024-09-12
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Very nice spot on the sea front, although it does have a seagull issue.
Thomas Osbaldeston (Devvy) . 2024-09-11
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Really great place right on goodrington sea front. Was very busy on the nights we ate here, didn't make reservations but staff always found places for us. Staff are brilliant, very helpful as one of us is gluten free. Very quick service. Really really hope this brewers fayre doesn't close.
simon evans . 2024-09-08
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Lovely meal at brewers fayre at goodrington ,was looked after n served by lily , thank you
Lisa Bose . 2024-09-06
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Music too loud Put in a side room because of wheel chairs. Drinks machine was not working correctly and only addressed when we had words with management. (Had to phone main number as access to bar was up stairs.) Baby changing room on opposite side of building. Food was forgettable.
Timothy Trowers . 2024-09-06
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Mo the Chef does a good Sunday lunch. Eat as much veg as you want.
p prato . 2024-09-06
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We really enjoyed our evening meal. Great service and food. Thanks especially go to Cameron and to our servers Lara and Maisie.
Steve Reynolds20 . 2024-09-04
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We was served by Maisie and Lara very beautiful girls with a brilliant service! Food came so quick and drinks were spot on! Definitely would come again. Thank you to Lara and Maisie for making our night you guys are amazing nothing bad to say about this place <3 :)!!!!!
Rosie Cumber . 2024-09-04
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Food was good the service was amazing thanks to Lara and Maise for a good service
Brian Kinsey . 2024-09-04
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It gets quite busy on the beach, but prices are incredible for location. The 2 for 10 cocktail deal are excellent. would have stayed longer if we didn't have a child with us. Will definitely be back Friday :)
Dekota Latrommi . 2024-09-04
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Been twice whilst on holiday, food was perfect and service from Maisie and Lara was brilliant. Would definitely come again.
Spencer Hunt . 2024-09-04
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went for a carvery today and it was the best carvery we've had in a while and trust me we've tried our fair few in torbay. everything was fresh and full of flavour. nowhere around does medium and well done beef 😍😍. only down side we found was having to queue at the bar for ages to order food/drinks then requeue to get our carvery. it's a very busy restaurant so with all the waiting to be served at the bar we didn't order more drinks or desserts which is a shame as the menu looked lovely. there must be a way of table service in the restaurant. we'd be happy to pay when we order
Holly Bates . 2024-09-01
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No staff at desk with a sign stating " wait here to be seated". Decide to eventually seat self, server when ordering food/drinks seemed very rude to an elderly man before me and not particularly customer friendly towards myself either. Food came out luke warm like it had been waiting to be brought to us by table staff for a while. At this point I couldn't be bothered to have much to do with the place so thought we will just eat it, when a waiter came and asked how it is I told him it's all came out nearly cold and all the response I got was "oh" with an eye roll. It tasted good enough but would have been better hot from the grill/oven.
Stevie Mayo . 2024-08-31
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This has been our holiday destination of choice for quite a few years now. It's always a great service, rooms are nice especially ones with Seaviews. The beach is literally outside. It has never disappointed and we are looking forward to booking next year's holiday here. Would highly recommend
fredbloggsXIII . 2024-08-30
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We all went out for our grandads birthday meal 5 of us got our starters whilst the other 5 was waiting, we went to ask after 5 minutes and the waiter went to the kitchen, for some reason then a different waiter came out with the mains whilst we haven’t even had our starters yet, we sent this back straight away explaining we are still waiting for our starters, 2 minutes later the food came out again explaining we still haven’t got our starters, finally the starters came 5 minutes later. After our starters we said we are ready for our mains but we want fresh ones, they came out 1 minute later and the waiter told us they was just kept warm. Not very impressed finally when the so called fresh ones came out, only 5 of us had our mains whilst the others waited 6 minutes for their mains which was cold not very impressed spoke to 2 different managers first one didn’t seem interested and wanted to offer us free desert, the second one offered us a refund which we took, extremely unhappy here.
Liam Hazelwood . 2024-08-28
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Amazing Roast dinner carvery Chef Moses was super lovely and friendly the food was amazing best roast we have had in a long time highly recommend, only thing that was a slight negative was waiting staff weren't very friendly which was a shame chef and team were lovely so that more than made up for it.
Amy Cabble . 2024-08-19
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Busy place and delicious food. I had the curry and it was very delicious but the curry sauce could do a little bit more on the portion wise 😜 Watch out for the Seagulls 😂
EvieNolan Omma . 2024-08-17
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We would never come back. Was waiting to order but the girl refused to serve me as she think another lady was first but I was definitely before. After waiting awhile she called who next even she knew it’s me. Then she asked “ any allergy? What table number?” What make me felt really disrespected. I ordered mixed grill cooked medium but it was well done , so chewy and dry , there was no sausage which should included in this grill. The ticket for car park could not use so I had to come back and asked for another one . Really bad experience
Andrew Helen . 2024-08-16
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Pie with no gravy because the gravy machine was broken.
Jack Hooper . 2024-08-16
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Amazing pub on the sea front with outside seating food was lovely and enjoyed a few nice pints of Madri definitely worth a visit
Rich Morris . 2024-08-14
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Holiday in devon,lunch at paigntons brewers fayer..staff,service atmosphere food and drinks great.
Sharon Lawrance . 2024-08-13
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Disappointed with not being able to get the feed the family deal as only available at selected Restaurants, although the website was clear that it was available at all... the manager here wasn't very helpful and refused to honor the deal and refused to take the issue up with Head office, despite all that the food was good, but the cleaning the table took a long while.. its not somewhere we would go again.
mark cutts . 2024-08-12
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It's a Brewers Fayre But right on the beach What's not to like
James Douglas . 2024-08-08
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Was great food very accommodating for a vegan helpfull and good price kids eat free and that's a bonus
Adam Layton . 2024-08-04
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The text book example of meh... I went in with low expectations, as it was a chain pub, and it met them exactly. The service was almost non-existent except for the bare minimum. You are made to queue for 30 minutes for the privilege of ordering. While there was a separate queue, at the time, for people only ordering drinks, the existence of this queue, was entirely dependent on whether the staff felt like it. This could easily be solved by putting even just one or two of the many waiting staff, and getting them to take food orders instead. The food on the other hand varies wildly in quality. I went with a group and many of the dishes were perfectly mid. The fish and chips, for example, were serviceable and even an enjoyable meal if the location wasn't next to the ocean. On the other hand, the burger could have an entire paragraph written alone on its mistakes and inadequacies. For example, the burger had no sauce, despite the advertised burger sauce that was supposedly meant to be present. Or the cold, dry and untoasted bun that was worse than store bought. In conclusion, the food is far over priced and if what you are expecting is any more than just a pub that serves mediocre food at best, do not eat here for the price. And if all you want is a cheap pint, then you won't find it here either. I dread to think what their breakfast is like...
Max Weaver . 2024-08-03
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Food not great.and it needs a deep clean.bits of food left under tables which looks like been there along time
Chris Brown . 2024-07-29
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Only had a drink, service was fairly quick considering it was very busy(it was extremely hot outside) nice big beer garden out the front and around the back/side
Andy Mallon . 2024-07-28
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Very busy on the day we came but amazingly food arrived very quickly, lovely meal, great outdoor seating! Only draw back for me is dogs are not allowed inside. (Not a problem in garden though) Can't ask for everything!!
Neil Brown . 2024-07-28
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Food choice of food. Very helpful staff. My little one ate for free because of a deal which was very handy. The outside seating area is lovely especially when the sun is shining.
Megan Williams . 2024-07-27
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Great stay at the premier inn, sadly this restaurant let's it down. Staff behind the bar were friendly but rushed off their feet, breakfast sadly wasn't the greatest. Tables were dirty for hours with plates and glasses everywhere, as for the toilets they were absolutely stinking. Would stay in the premier inn again but would avoid this restaurant.
Steph Davies . 2024-07-26
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What can I say… Lisa was so very helpful, I had an issue with a coupon, she fixed it instantly. We then had a minor issue with something abit later on and she went above and beyond to make sure we were ok, even gave the children some extra colouring and activities to do! As a single parent taking 3 children out isn’t for the faint hearted but we were made to feel welcome so thank you for that!
Rebecca Head . 2024-07-25
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BE AWARE:- The Manager of this restaurant has chosen to no longer honour the Weekday, Lunch Time, Value Menu deal of two meals for £11.99 as advertised on the Brewers Fayre website.
David Bullen . 2024-07-23
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The staff and food are spot on just don’t go near the toilets worst I've ever seen, 1 was blocked full to top in general it stunk of stale pee , the place just needs a good clean my wife said women’s toilets were just as bad outside was dirty too in seating area, this could be packed and be very popular it just has a reputation in Paignton for being dirty .
Darren Styles . 2024-07-21
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Lovely setting and quality food
Tony Pittendreigh . 2024-07-20
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Windows open overlooking the canal. Beautiful.
Ian Margerison . 2024-07-18
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Visted Sunday for carvery burnt gravy hard roast potatoes a parsnips very little meat all for £22.00 pounds terrible smell burnt gravy tasted too
Julie Bull . 2024-07-16
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Very disappointing food , we were a party of 10 the pub was very quiet , meals had to be returned. , to reheat , bacon cheese burger was served with fattier under cooked bacon , in general the meals were poor quality . The Pepsi max dispenser just tasted like soda water . After spending over £130 on food alone we asked to speak to the manager , he apologised and said he would report back to the chef , I suspect he just hears it all day . No offer of money back or deserts . Not that we wanted either but a reconciliation that the experience was unacceptable would be nice
Jon Gregory . 2024-07-05
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Last night of our holiday, 8 meals. Pie was dry, tikka masala’s were cold, half a bowl of dried up chips, smothered burger had a lump of fat that was meant to be crispy bacon, 10 chips each, half the size of normal chips, whilst we weren’t expecting a gourmet meal at average £13 per head we weren’t expecting something this sub standard. We had eaten out all week in Goodrington and this was the worst food we had been served. When we complained the manager just looked at us, no offer of any kind of compensation.
Rachel Gregory . 2024-07-05
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The worst food we have ever eaten Facilities were disgusting put a complaint in but didn't get back to me
Alison leonard . 2024-06-30
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Very nice pub overlooking the sea.
John . 2024-06-30
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Lovely spot- typical brewers fayre but with a lovely view. Nice
gwhear . 2024-06-26
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We only went for a drink and snack, couple visits while visiting Goodrington beach. Parts of the building are now looking very tired, but great outside area, especially if you’ve a dog
Brian Hunt . 2024-06-25
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We've used The Inn on the Quay for many years. After arriving with the dogs, all tables were dirty and then found out if eating outdoors it's limited to a minimal garden menu, which is poor. So a family of 4 walks away to take our business just up the road for a great full menu of choice. I wouldn't mind if it was busy, but now we understand why it wasn't.
David Wythes . 2024-06-19
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Dirty , horrible place , crappie food and very rude staff.
Mark Fryer . 2024-06-16
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Busy place but staff work hard to keep everyone happy.
Brian Richards . 2024-06-09
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Haven’t been back since 2020 after a disappointing visit then. Been back 3 times this week and what a mess!! First visit just for drinks and most of the tables outside littered with plates, dirty glasses and mess. Queues out the door just for a drink and lots of people giving up and leaving. It was half term so figured perhaps staff are busy and overworked. Should have kept this is mind when coming for breakfast as again… long waits and just messy tables everywhere. Again… hoped the half term rush was to blame. Came back tonight for food and even with the place being virtually empty, still plenty of tables left with dirty dishes for over an hour and a half. We had to ask for our plates to be taken twice, even though we were sat directly in front of the bar and what seems to be the “staff table” (this proven by the manager asking the people sat there drinking about upcoming shifts for the week). Staff seem more interested in socialising, which I guess the management are more than happy to promote and get involved in. Food was just OK, can’t complain. But the lack of management direction is clear. I feel sorry for the KP’s that will probably still be washing dishes until the wee hours at this rate!
Nicholle Adele . 2024-06-06
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Despite being very busy, we were served promptly and had a nice seating area
Pat Rodgers . 2024-06-02
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Very busy as PaIgnton Air show. Had good breakfast, usual Premier Inn menu with lots of choices. Ate there again in evening, fully booked so ate outside, OK as weather good, seagulls around, not so good, but food, scampi, chips and peas, came quickly, hot and tasty.
Heather Prosser . 2024-06-02
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Well that's probably the worst of the Brewers fayre places we have visited. The garden part was quite filfy, filthy floor and filthy tables. Sorry guys but you could do better. Sticky bathroom doors too! It doent take much to get this sorted! Outside they will advertise the 2 for 11.99 dinner deal but then you go inside just to be told we'll that excludes school holidays! Our order got messed up and apparently we didn't order the dessert that we asked for at the till. Had to ask twice to get this sorted to even find out what was happening as we were left sat at the table for ages. Breakfast very limited and if you really on vegetarian options for your hot breakfast, well forget about it. We were there just after 9am and we are already told, sorry we sold out of veggies sausages and bacon?!
Bea . 2024-05-31
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Average food, sticky tables, long queues just to order food, noisy and just not all that pleasant to visit
Ryan Stanikk . 2024-05-30
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I will not be visiting here again. The service was shocking and it took over an hour for our desserts to come out, because "They lost our ticket". After I had requested a refund, because we had waited over an hour and only had half hour left on our parking our desserts suddenly appeared 🙄. They took them back eventually and issued us with a refund to only a receive a "sorry". The place wasn't even that busy but the service was shocking. Last time we visit this place.
Anna Murphy . 2024-05-30
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Very poor service, constantly, would never return here or the premier inn linked to it
Dave Colton . 2024-05-30
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Second visit here in about 4 weeks and I cannot say I'll be rushing back. Let's cover the good points, it has an enviable position between two gorgeous beaches. Two large outdoor areas, with a large undercover area for those wanting to avoid the direct sun/rain. Now for the not so goods. Service - whilst very friendly is incredibly slow, staff are hindered by huge gaps in availability of products and drinks. Having to keep checking what is and isn't available. Seating - half the restaurant is normally barricaded off, or covered in reserved signs. I have currently been sat next to an 8 top table for 3.5 hours that is reserved, during this time many families have walked in and left as seating is not available. Cleanliness. The toilets are disgusting, it is clear they are not deep cleaned, a scrubbing brush on the floor would lift the dirt and may help the smell of urine. Bussing of tables - almost non existant/slow, so once again people walk in and cannot find seats. Huge signs asking patrons to present themselves to be seated but no host is present. Menu - so, so much is missing and apparently removed due it currently being half term. Complaints - heard two direct complaints to staff during my time here and one family audibly and visually upset at the terrible food especially given the cost. In summary, I'd never eat here (our first visit taught me that) and the second visit taught me it isn't a great venue.
Callan Champ . 2024-05-28
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Improved a lot since we were last there
Uncle J . 2024-05-27
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Came for the carvery the food was amazing!
Rosie Andrews . 2024-05-27
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Food was awful, first curry served was thinner than dishwater, the second one tasted of dishwater! Kids meals were tiny, my 6 & 8 year olds left hungry after having a mains and dessert.
Angela Collin . 2024-05-27
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Not enough staff so there are long cues waiting for drinks and to order meals . When the meals do arrive they are disappointing not cooked as per order none of it was hot. For the price not good value even with a discount voucher. Wouldn't recommend it to any one.
peter Endres . 2024-05-21
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Had a lovely meal here midweek then went back at weekend for the carvery absolutely spot on food was lovely shame the ones near me aren't this good
Ste . 2024-05-09
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Typical brewers fayre but lovely outdoor beer garden just of beach makes this place even better
Lee Price . 2024-05-07
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Really quality breakfast buffet. There is so much on offer and it was always fresh and hot.
Hornsby . 2024-05-07
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You go for a buffet breakfast but no buffet wasn't busy enough I counted 26 people in the hour I was thete
Brett William Tyler . 2024-05-06
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Beautiful location, unfortunately, upon enquiring after waiting 55 minutes for our lunch, we were informed they had lost our order We had a very hungry, grumpy three year old
Michelle Cagill . 2024-05-05
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Love the place, love the staff, 10/10 highly recommend
Lee Humphries . 2024-05-01
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Went late on Saturday evening. Arrived with only 10 minutes left to get hot food. They stop serving at 9pm. We ordered haddock and chips which were lovely, a gammon and eggs and they were great and chicken and pulled ham pie with mass. Have to pay extra for gravy but you don't get a lot. All the food was great and the service was great too. Great place right next to see. Would be fantastic in the summer. Reasonably priced too. Worth a visit
kevin pierpoint . 2024-04-28
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Good choice of meals and excellent value for money.
Kevin Krause . 2024-04-27
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Over cooked and at best Luke warm
ray whitbread . 2024-04-26
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On entering all tables we're reserved all staff busy chatting behind bar once we approached we were asked to find a lady that would seat us. Despite there being lots of tables we were squeezed in the corner of 2 very busy tables. Then came the ordering No lemon gin although listed on menu, No chocolate milkshake again listed on menu. Food came out majority stone cold! Had to send back garlic bread peas and mash! Burger cold to touch. Pie served with No gravy when asked told we would have to purchase that separately! Once finished the manager cleared the table with no question if everything was OK, or apology. The restaurant it'd self was dirty cutlery napkins salt packets litterd the floor. Disable toilet had urine soaked tissue on the floor. Wouldn't recommend and definitely wouldn't eat here again. Real disappointment.
Kayley West . 2024-04-21
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Waited at door as advised no staff member appeared. Moved to the other door opposite bar still no staff member greeted us. When we finally found a staff member we were seated at a table (6 of us). Ordered 6 meals 6 drinks and sides. Chicken pie mash and peas - dry hard small portion of smash and cold peas no gravy Trio of pies - mash was almost non existent and what was there was cold and dry, cold peas Burger stack - over cooked warm chips, luke warm burger Kids poppin chicken - beans warm, over cooked warm chips stone cold flatbread Fish & chips - was warm, cold dry mushy peas, over cooked soggy chips Lasagne - garlic bread cold rest was OK Asked for condiments sent to bar, all empty, had to wait for a member of staff to appear to fill them up making one of the meals even colder to eat. We were planning on desserts too but after 6 poor meals decided against it. After an hour of finishing our meals half the table was cleared by a member of staff who didn't utter a single word. Very poor customer service and £80 definitely not well spent!
Torbay Local . 2024-04-21
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No staff at to wait ages for service on both times we visited
Stephen Chadwick . 2024-04-20
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Nice place only stopped there for a quick glass of coke, but I will definitely be going back there soon
kc . 2024-04-20
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Only had a drink. Place was dirty and the toilets absolutely stank. Wouldn't go again.
Alison Harrison . 2024-04-16
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Chef Moses makes the best carvery I ever had. Such a lovely place and stunning location on the most beautiful beach and part of Paignton
Jamie Bawn . 2024-04-14
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Great hospitality from Cameron and all the staff at Inn on the Quay, Goodrington, with a lovely view of the sea. We celebrated my mum’s 85th birthday here and the staff made it extra special for us, thank you!
Simone Pelosi . 2024-04-04
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