Spoon World Buffet in Medway

Arrived at booked time for food 7 pm ,some twenty mi uses later still waiting to go in others had booked and was waiting like us ,not overly impressed

Great staff and manager is very attentive

Poor food quality, lighting and signage is dim and dull. Not worth the money, over priced drinks. Too compact for such a busy place. Kids running around screaming is not on, especially around hot product.

Visited Spoons for a friend's 80th birthday. Really good food and excellent service.

Very busy, long queue to go into restaurant we waited over 1 hour for a table! Once inside its very busy much like buffets you find in your hotel if you go all inclusive. Mostly cheap quality food, lots of variety but all about cost saving. Food per adult is 21.99 Chocolate fountain was watered down. Drinks are also of lowest quality and are additional cost to the food. For 2 of us it was about 7.00

Although there were no bookings available on Friday, the receptionist went above and beyond to ensure I secured a dinner reservation for Saturday. I requested a reservation for six but was only able to secure one for four. However, she promised to reach out when there was availability, and true to her word, she called me back a couple of hours later. The cuisine remains exceptional, offering a diverse array of options from various culinary traditions. The only drawback is the crowd, but it's clear that the food provides excellent value for the price.

The food was no better than ok overall. Items that should have been crisp like onion and calamari rings were soggy. Some of the food was not as hot as I would have liked. However, there is a large selection of foods to choose from. The pizzas are cooked fresh in front of you and are delicious.

Plenty of food choices not to bad to be fair only draw back for me its just madness in there due to the amount of people

The staff where really friendly and attentive in clearing our table down and collecting empty plates. The price was somewhat reasonable and to be expected around £20 a head. £10.50 for our child. Drinks also cost £10 for all 3 of us. The quality of food wasn't to great. I stuck to Chinese options, such as beef in black bean, sweet and sour chicken, cola chicken, duck pancakes, the salt and pepper prawns hadn't been devained of its digestive track which put me off. The ribs had no flavour Nd very little meet which was tough. The puddings weren't to bad I ended up scooping out the lychee from a bowl of mixed fruit and having it with jelly and ice cream delicious. The pancakes where tough and chewy and inedible. The chocolate fountain wasn't running but was available to dip in the bottom. The chocolate was heavily watered down and poured of the Marshmallows which again put me off. I looked at the sushi and decided against trying any was it looked dry. I would come again but I wouldn't rave about it and it wouldn't be my top 10 choice. it being the only real buffet in kent it will fo but going a little further to a global buffet in London is well worth it. Overall 4 out 10.

Brilliant place to eat, we've started going pretty regularly. Food is really nice and a huge selection of food.

Good lively venue with good service and a wide variety of international cuisine.

Always come back. Love the buffet style.

A family of 19 went for a birthday meal. It's gone down hill tbh. A 12 year old was charged an adult price,as it's done on height now, very unfair. The choice not as gd as it was. The staff were quite rude. It was so hot in there, it did not make the experience enjoyed. Had to ask for a door to be opened. Some of the chicken was not cooked properly. Prices have gone up, but nothing different poor quality on some dishes. No roast potatoes for the roast. Not alot of pasta dishes. Won't be returning and we have been several times. Hardly any vegetarian dishes either

Booked a table for 4 this morning for myself my partner and our 2 children for a Friday evening, to later receive an email confirming then an email cancelling my booking. After calling I was told that because 2 highchairs were requested they don't count the children meaning the booking would only be for 2 and they don't take bookings for 2 and only offer walk ins . After explaining I would rather book a table and be able to turn up with my children and partner instead of having to wait around with 2 children. I'm sure several parents would feel the same. Won't be going to somewhere I can't even book a table. Feel a bit penalised having children which is ridiculous.

Would not recommend to anyone £50 for frozen Iceland food the drinks tasted like cheap aldi fizzy drinks the plates we're dirty and the buffet options were very limited not much to pick from as most of the food was the same or not cooked properly would never go back

Be super cautious about this place, I have been here before and found it an average buffet place to eat, so not too bad, it has definitely gone down hill, the food is either over cooked or undercooked. I bit into a piece of chicken and it was raw in the middle! Was disgusting, that's it the rest of the meal was ruined for me! Fingers crossed I don't get food poisoning 😪 good luck everyone 🤢🤢🤢🤮🤮🤮🤮

Brilliant. Good selection of food and good quality. Not busy on early Sunday. But Saturday can get busy I'm told . Very good Sunday meal 5☆

Welcome back after Covid with Kent's most expensive refurbishment Under the old Manager. And a local master Chef, in world cooking, .allowing a wheely bin without bin bags in the middle of the venue licenced by the local authority

The rude waitress that showed us to our table on Sunday 1 September ruined our experience. Will never visit again. Food was ok.

First time I have been everything was excellent

Very noisy. A bit like a cattle market. BUT food is amazing. Good quality meats and shellfish. Super dessert selection.

Food and staff was poor -100 aura

Visited 26/8/24 did report to staff I understand people bring children but when they are unsupervised putting hands in the food biting and putting it back is not good this happened in the desert area as well most of the desserts were frozen still so for what I paid wasn’t worth the money did report to members of staff but the food was not replaced so some food was avoided due to kids eating food not liking it and putting it back in the pans

Food is very basic and pretty bland for the most part

They should open longer hours than they do

Absolutely horrendous visit. I visited with a large group of friends. I’m vegetarian and the options were quite limited but some signs were not clear such as the salt and pepper chips are vegetarian however the regular chips are not. The pastas were either uncooked or dry whereas the macaroni was literally water with no flavour. I then went up to the deserts where no signs stated it was vegetarian so I asked a member of staff what was safe and she told me it was all safe for vegetarians however I questioned the jelly as there is regularly gelatine in it and she said yes no chicken or beef that’s only there and pointed to the rest of the food. I then put my plate back as I was concerned and she left then returned she said she asked the chef and he said NONE of it was vegetarian safe only the fruit! I then asked to speak to a manager as I was concerned about the staffs knowledge of what food was being served and I was spoken to by 2 members of staff at the bar who offered no solution. They instead asked me what I wanted in the meantime and I said I would just like confirmation of what is vegetarian and know that you will take this to train your staff properly as it’s a high risk environment with food. He asked if it was the desert section staff and I said yes so he said he would speak to them and apologised. However later on my table asked for a birthday cake and his response to my friends asking was ‘ugh it’s not for the vegetarian is it’. I was made to feel very unwelcome and uncomfortable after this comment.

Have visited several times and love that the food is always consistently good and the variety is amazingly wide. Love it. However, I would say that on a hot day, the air-conditioning is really not good enough to make it a comfortable experience. Overall, it continues to be a good experience. Of course, make sure you book online to avoid crazy queues.

Great for picky eaters as have many different options and it good for trying new experience only down side is te queue is long and slow but good highly recommended

Food average, no air con, ladies toilets disgusting

Perfect evening good selection of food

Definitely return to this restaurant for buffet, the food was really good, with plenty to choose from, and tasted good.

Food is lovely service is amazing your hardly bothered by people slow getting in as the queue is long from how man people visit

Will never go back there went for a birthday meal was told child price is £4 even though mine and my brothers children wasn’t eating ended up being charged £61 food was awful very fatty and chicken was slushy myself and family members have had upset stomachs since eating there. Staff was very rude and kept giving dirty looks whilst we was eating and changing there story about policy multiple times

All you can eat buffet, food was mediocre. A bit overpriced IMHO (£21.99) for the quality of the food.

Ate here on the 17th of July my girlfriend found a fly in her fruit while eating when we asked for a refund they offered a refund for only one meal and the female manager was extremely rude and condescending and claimed it wasn’t her job to watch for flies in food and said it’s just how it is they also didn’t clean out or replace the communal fruit, disgusting service reported this incident to Medway council

Not a great selection, the staff are quite unpleasant on the door, but the wait staff are nice. A few 'kitchen' staff just aimlessly wandering around the food not actually refilling or anything. And expensive compared to other world buffets we have visited for what is available.

Amazing experience ! I will come back !

Food was lovely. The only issue we had was that we arrived at 7.30pm and they kept reminding us that the buffet shut at 9. (Once would have been enough). We were aware of the closing times but we felt very rushed at times.

Very awesome atmosphere with Sumptuous meals and prawns

Would recommend this to everyone

Food was disgusting there with one week I’d say

The grill part is so unfriendly!! You have to wait 20 minutes to get your food. I understand that they serve food late on purpose, but it's too obvious. I feel like I'm begging for my own money. In this case, I recommend skipping the grill.

The food was nice and there were plenty of dishes to choose from. The dessert section was a bit lacking and the chocolate fountain was ridiculously watered down. The restaurant was quite cramped with tables as close together as possible so that I had to turn sideways to get up to where the food was.

Phenomenal experience great food amazing service I highly recommend 👌

Was not aware that we had to pay for drinks. No issue paying the £3.50 but we had no idea you had to go to the bar and order them. Food was great and will definitely return. Sushi was dry so probably wouldn't go for that, but the duck and prawns were so juicy. The staff managing the Teppanyaki did not want to be there, almost appeared that they tried to hide to avoid anyone noticing the area.

Nice place, food was okay but was too crowded for me to really enjoy my meal.

Busy place with ridiculous selection of yummy foods from all around the world. Really enjoyed the experience but considering saying it's all rubbish so it gets a bit less crowded. No complaints really.

Average meal, more quantity than quality

The right place to try cuisine delicacies from around the world.

Really disappointed, the food was awful , tasteless ,rubber frozen dog food basically. Really overcrowded, bad atmosphere, people eating out of the buffet with there fingers! very unhygienic, local beggers in the entrance asking for money ! We won’t be coming back!

Took my family here at the weekend. There was 12 in our party. We paid £22 a head plus drinks and I can honestly say it was the worst food I’ve ever had in Medway. There was lots of choice of poorly cooked luke warm food. Everything tasted the same and the chicken was not cooked properly and was squidgy. Out of a group of 12 people 8 were poorly within hours of eating. The other 4 refused to eat the food due to the poor quality. My bill with drinks came to over £300 and was literally down the toilet within hours. Save your time and money and stomach and avoid at all costs.

Amazing range of foods, clearly marked so you don't make a tongue curling mistake. Would go again, children all managed to find something they really liked

Great staff very polite However there are no stews on menu eg beef/chicken stew etc

went to this restaurant last night it was disgusting the food was way to salty served cold tasteless all i can say what a waste of money do not reccomend

One apon a time I really loved this place due to only being a all you can eat buffet. Prices are reasonable and the drinks are nice, and they have alot of food options to choose from. Only down fall is the food isn't full of flavours some dishes are very bland. I don't get as excited going when I'm invited by family and friends on special occasions because eyes are on you and it's very uncomfortable at times. I'm a massive foody so it's a shame it's not that good that my mouth waters 🙄

Definitely recommend, for the choice of food alone.

Went with the family for Sunday lunch. The food was very nice and the staff were friendly. There was a wide selection of food to choose from.

Went with birthday party and pleasantly surprised of how good it was. Plenty of choice of dishes, as much as you like and good value. Definitely recommended if hungry!!!

Looks like an interesting buffet restaurant. I visited the website to know more about this place. I plan to eat out there soon. Be back to give my full review after visiting the restaurant.

Food was very bland but the waiters were really good when it came to looking after the customers

Visited Spoons this evening for a birthday with 2 adults and 3 children (7,11 & 14). Booked and on arrival was asked to pay in advance. No real problem with this and I can understand why however we were charged 3 adults and 2 children..... when we quizzed this we was told a child is under 16 but also has to be under under 150cm? This isn't something that I agree with and even less so considering my 2 younger children individually ate more than the 14 year old at the dinner..... Service to be honest was pretty poor and we sat there for at least 20 minutes in to the meal expecting table service for drinks to find out you have to go direct to the bar..... probably worth the till staff or person who took us to the table to advise this...... Otherwise food wasnt too bad but nothing exceptional and have certainly had better food and experiences and all you can eat buffets.

decent food staff were very helpful on floor, at till and also the chef. my son wanted hash browns with his food just after lunch. normally hash browns are off the daytime menu. The restaurant was very accommodating with my sons request and put a smile on his face. went above to please. thank you 😊

Generally Tuesday the chef at one of station s incredibly rude the food seemed to be cold as as sitting the deserts frozen to fact you couldn't eat no hot chocolate fountain working ques for live station s then being told to come back in tens mins for live station having to ask staff to clear tables generally for a visit that took a hour to get to terrible also the price should have been discounted no kebab section no fountain no deserts edible just rushed

This place has gone so far downhill that this is an updated review. We went yesterday and the staff are incredibly rude and miserable. My husband went to get teppanyaki and the sign says 'you can't have 3 things of the same' so he asked for 2 chops and 1 steak and the man argued with him and refused to cook it. When he did finally cook it the it wasn't even half a piece of steak compared to what the rest of our table received. This used to be our favourite restaurant however that is no longer the case.

Hope now the put the prices up we wont all be standing outside for around an hour when there are empty seats inside! If so wont be returning

Just too much to choose from a must for everyone to try food very Good price V GOOD

Great food lots of choice and friendly staff a plate was dropped and 3 staff came out to clean it up

Really lovely food and plenty of options, you pay upfront and they give you an 1:30 time limit. But honestly since their are so many options you don't really think about it. Bit noisy but think that was more due to the time we came. Overall really recommend if you have a big group and want to eat your fill.

Great variety, nice atmosphere, helpful staff, and worth every penny

You pay for the meal upon entry. We had to pay cash but maybe their card machine was out of order. There was a wide variety of food ranging from Chinese, Indian Italian and Japanese as well as some English dishes from what I could tell. You can eat as much as your body can handle. The desert section was like a dream with all the different variations including my favourite Eaton Mess. Soft drinks are included in the price. Excellent night out.

The food was tasty, enough and mixed

We went as a family without reservation on a weekend but the staff were courteous and managed to get a table after waiting for 20-30 min. So better reserve before going. The service was not great especially the ones in live counter making roti and naan. The naan was tasting terrible and thick. I didn't much enjoy the atmosphere as it was too crowded and the tables were arranged too tight. However, the buffet menu including the desert was exhausting. The food was probably liked by African and I doubt if many Indians might like it. Also, I believe there is time restriction of 1.30 hours to leave the restaurant but we left in an 1 hour.

Very busy. You get sitted down then left to it. Plenty of food to choose from. It's nice enough for an all you can eat buffet. Just don't expect no 5* food or amazing service.

Impossible to get hold of, tried to call 30 times, no answer then it's like they took the phone off the hook. Booking forms dont work online, so really don't know where we stand. Don't wanna be waiting outside for 30 minutes before a table is ready so just gonna give it a miss altogether. The 3 stars is for past experience of enjoying the food, if it wasn't for that, it would of been 1 star for totally lack of communication

Still as Amazing as ever. I loved every bit. Meal was great. Price is really fair. Went with friends and everyone loved every bit of it. The variety is incredible. Everything I tried was well made. Staff are also ready spot on, promptly clearing the tables once you are done eating. And just realized there is paid parking just along the road opposite the restaurant. Will definitely be going back soon.

Good variety of food" just never hot when you get to the table

Beautiful decor, absolutely lovely large choice of fresh food. Great value for money. Absolutely enjoyed our evening of 6 ladies..

Food is not that great anymore, and is pretty noisy

Visited for the first time this week. I went with my partner and her family. They had been here a few times before, but this was the first for me. Be advised that it is easier to book a table over the phone for a booking for more than 6 people from Monday to Friday as weekends are very busy and almost impossible to have someone answer the phone. Upon arrival, the restaurant took the payment for each member of our group, and then we were shown to our table. I was impressed by the number of different choices of food available. You can have as much as you like. The pizza and garlic pizza bread were a favourite for me. I liked some of the noodles, and I tried duck for the first time. The chips weren't great, and some of the vegetables like broccoli were too hard and crunchy, which I know some people prefer crunchy vegetables, but I like mine more on the softer side. The dessert section was very good, with so many various things to choose from to satisfy a sweet tooth or two. Overall, it was a very enjoyable first-time experience at Spoons for me. I look forward to returning.

It might be the best buffet I've ever been to in the UK. The food is great quality even tho the scallops are overcooked and some things might be greasy but for the price is absolutely bang for the buck. They clear the tables really quickly, all the dishes are clean and the variety of food is huge. If I'm ever in the area I will be back. For all vegetarians there aren't that many veggie dishes, there is plenty of seafood so this place is perfect for pescaterians.

Eat as much as you like .... With a 2 hours window. This buufet service is extensive . We didn't get to try all the stations. But for £19.99 per head you can go eaat very day of the week. We focused on the Asian area, didn't make it to the dessert section, and after 4 plates of prawns, wings, rice , and beef. Etc, i was done The drinks are punchy, but they offer free soda refill

Pretty good food for the price, eat as much as you like from a huge range of cuisine. Very busy, packed out and regular turn around for food. Would have liked some extra curry choices but on the whole it was well received

If there was an option for 0 stars I'd put it. As a vegetarian I was left pacing through the endless amount of terrible food until I found possibly 5 or 6 dishes I could eat -I would be more than happy if this was a restaurant with a set menu- but as an all you can eat i wouldve thought there would be a wide range of vegetarian dishes based on the vast amount of food there was, but this wasn't helped by the lack of information, the cards above the food didn't provide any information to whether a food was vegetarian or vegan friendly and this was not helped by the incompetence of the staff as they didn't even know what a vegetarian was! I was left standing awkwardly in a restaurant with too closely packed tables and idiotic and rude staff. I could not imagine the pain for people who are vegan, if you do choose to go here I wish you luck!

Very large variety of Indian, Chinese, Thai and some Italian and British. Some of the food was flavourful such as the duck in plum sauce and the freshly made naan was delicious. However, a lot of the food was very dry and tough more similar to jerky. The scallops on the teppanyaki was undercooked and the lamp chop was ok. There were a wide range of desserts bur unfortunately some kids just use their hands to grab food which causes some concerns over hygiene, not the restaurant’s fault. Drinks are paid separately. £19.99pp

Incapable of answering a phone.

Had great time here don't feel its value for money tho I had a bit of rice like a spoonful spoonful of duck cucumber . Spring onions and a splodge of satay sauce . Not really £20 worth . But I get everything's gone up il just make sure I'm super hungry next time I go .

Amazing place to eat have eaten there many times is worth the trip

Some staff were odd, got told to wait out side even tho they had a table ready. Another staff member told him to just seat us as there wasn't an issue, so he reluctantly seated us straight away. Slightly confused . But food was good! Will definatley come back

Sorry only photos I have in my phone this place is amazing soooo much food to choose from only went here in December and again in January great price great food great choices

Lovely food, great choice, staff were friendly..atmosphere perfect

Not all dishes are covered and few of the items were not really good.

Its was a very good experience..today 12/2 there was a special section for chineese cuisine that was amazing. I really loved it

Please put PRICE show people know... you didn't put price online website... not correct. Please tell us price morning afternoon evening weekday weekends etc.... never show us....

Went here last Saturday for my hubby 60th 20 of us in total brilliant service ,lovely food and plenty of choice ... all different foods to suit everyone ,prices are also very good .use to go to spoons a lot but stopped going before lockdown when it closed it's doors ,Now I think it's under new management and so much better highly recommend you will not be disappointed.

I have dietary restrictions there was very little i could eat even though they ask for this information on booking. I won't be hoing back.

One of the worst dine experience… No topping up finished items 2 hours prior closing… Staff in rush to clean, close down and use phone until customer leaves rather than focus on good service.

Drop Egg, Chicken and Sweetcorn soup. Yum!! Sushi superb!

Ok,, l understand it’s open buffet,, and it’s a economy class restaurant/ dining place,, but come on they are making money place is constantly busy,, surely they can afford to buy little bit more quality meats and etc,, they are lucky for some reason my Doughter likes eating in there,,if it’s not my Doughter would never eat there,,

Have not been here in a little while but we all went today and the food was terrible. Being Indian vegetarians there was not much choice at all. The food was all cold too we had to keep asking waiters for more food. Even the desert options were bland and limited. Even the Indian food was not at a good standard at all. You’re better off going to a non buffet resteraunt and paying the same amount to eat whatever you want. I would not recommend this place at all

Special thanks to Nicola who made our dinner here worthwhile with her excellent service and exceptional warm welcoming hospitality at the buffet. Thank you Nicola!!