Based on 14 opinions finded in 1 websites

Based on 14 opinions finded in 1 websites
Nº 4872 in 7028 in City of London, Westminster
Nº 703 of 925 British in City of London, Westminster
Opinions
Amazing place! Amazing food, atmosphere and staff. I come here regularly now and the service and food is one of the best I’ve experienced. I brought my friend with me and they helped her adjust the menu for her dietary requirements happily, and let us in earlier before opening so we weren’t cold outside! Love this place, and it’s always a pleasure to come.
Isabella . 2024-05-03
MORE AT TripAdvisor
Me and my friend asked for the Caspa’s special with MILK CHOCOLATE however they gave us first of all the wrong thing and then with white chocolates when we specifically asked for MILK CHOCOLATE and then refused to give us a new waffle. He also started arguing with us that we asked for white chocolate and said that white chocolate was the milk chocolate .The service was appalling just because we were without an adult they thought that we were incapable of ordering and managing our own things. I am very disappointed 😞 It was an atrocious experience.
Hannah S . 2024-04-07
MORE AT TripAdvisor
Very friendly staff. The Spanish Latte was recommended and rightly so, as it was a taste sensation(even though a bit too sweet). The waffle with fruit was big and filling. I enjoyed everything about the visit and for a summer place to eat on the High Street, I thoroughly enjoyed it. Will be returning...
Shae Hepburn . 2024-03-10
MORE AT TripAdvisor
After deciding not to stay at Dotty’s Tea Room (along the road from here) because the lady opening up was so rude, we came here for our breakfast. We were immediately greeted in the correct way - warm and friendly. We both had the English breakfast, but I had poached eggs and my wife had fried. It was a lovely breakfast. The eggs were a little overdone but that didn’t spoil an otherwise cracking plate of food. Very nice Cappuccinos too. We’ll definitely make this our place to go in Carshalton.
HotelExpertSurrey . 2024-01-27
MORE AT TripAdvisor
The food is mediocre, poor quality ingredients and missing items from what we ordered. The staff have a poor attitude and act like as if customers are a massive inconvenience. It's a pretty cafe, but really style over substance. You'd be far better visiting Costa or JayJays next door,both better food and staff.
Gill K . 2024-01-23
MORE AT TripAdvisor
It is community and business that we need to support by buying from this eatery. The new owners have a lot to learn about staff management and start using better quality ingredients.
A-l-00th . 2023-11-13
MORE AT TripAdvisor
We popped in for a hot drink, cake and a little rest. It did not disappoint. The lemon drizzle cake was tasty, ample and filling. The staff were welcoming and kind.
FIL M . 2023-11-01
MORE AT TripAdvisor
I love this place. Food is reasonable and tasty and staff are friendly. They have a breakfast and lunch menu but sometimes make allowances so worth asking. Cake is tasty too!
K B . 2023-05-27
MORE AT TripAdvisor
Lovely little restaurant in Carshalton. Sat right next to a chain coffee shop, the coffee and cakes here are far superior to the offerings you could buy next door. I like the eggs, bacon and waffles which is a tasty plate, for not much money. Staff here are friendly and kind. Chaps usually bring water out for my black lab without being asked. Place is usually busy with a nice vibe. I wish them every success and encourage locals to visit. Great stop off after a bimble around Beddington or Carshalton park.
W6644MOsteveg . 2023-05-07
MORE AT TripAdvisor
I have been to this café several times with different people. They have very strict rules that you cannot order breakfast after 12, and you cannot order non-breakfast items before 12, the same chef is cooking, the same food, one minute before 12 and one minute after 12, even though I tried to buy a main course meal for 12, which was more expensive than what I actually ordered it was not about, I even offered to pay more, but no still not allowed. This is complete madness, The food is reasonable, but the quality of the ingredients has definitely gone downhill since the new owners taken over.
DRMF1 . 2023-04-13
MORE AT TripAdvisor
My friend and I popped in to warm up after a lovely, but very chilly walk in the area. We had some warming hot chocolate with some sweet treats. It seems like a lovely little independent cafe/eatery.
FIL M . 2022-12-07
MORE AT TripAdvisor
Lovely little independent cafe in Carshalton Village. Such a nice contrast to the large ‘chain’ coffee shop next door. They have a great range of breakfast, brunch and lunch dishes, as well as desserts and shakes. Service is freindly and personable and they do the most fabulously round poached eggs I’ve ever seen!
TVDinners . 2022-11-07
MORE AT TripAdvisor
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2125 Opinions
The café on Shaftesbury Avenue offers a diverse selection of desserts that impress both in terms of taste and appearance. Both vegans and lovers of dairy desserts will get their money's worth here. However, the food in the evening was already quite old and had cooled down considerably, which affected the taste somewhat. In addition to the desserts, there is also a solid selection of coffee specialties and good hot chocolate. In terms of price, the café is in the higher segment, and a comparatively high tip surcharge is charged, which in my opinion is not entirely justified given the average service. Overall an acceptable experience with strengths in the dessert options.
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Definitely recommend you dining there!
1900 Opinions
Absolutely disgraceful experience at The Drayton. We booked the venue until midnight for a wake having paid a significant amount only to be kicked out at 9 PM when the booking was until 12 with no valid explanation. When we approached the manager to discuss this, he was incredibly rude, smug, and even laughed at us, dismissing our concerns by saying they had already given us “enough grace.” The lack of professionalism and basic human decency was shocking, especially considering the nature of the event. This was meant to be a time to mourn and celebrate the life of our loved one, but instead, we were treated with utter disrespect. **Do not book this venue unless you want your important event ruined.** Would give 0 stars if I could.
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Excellent beer and food, a great London atmosphere, and Jake's service was incredible. We'll be back 🙌🏻 We are from Spain