Spice garden in South Tyneside

Worst curry ive ever had. From the tiny bits of tikka in the naga starter to the tasteless jalfrezi and undercooked nan I will never order from here again. Awful👎

Food amazing, first class quality. Prices and delivery time spot on. Only one complaint! The delivery driver was very rude and abrupt! He rang me several times, screaming down phone "house number, house number" which was given on the online order.

Excellent curry with a speedy service.

After experiencing an excellent meal at Spice Garden a few years ago, we decided to give it another try. I have to say we were very disappointed. Could not fault the service, but the meal itself was very bland. I chose a chicken tikka starter and my hubby chose chicken bhuna on puree. I had 4 small chunks of chicken on my plate which tasted very bland and rubbery. My husband did enjoy his starter. I ordered chicken tikka massalla and hubby chose chicken jalfrezi. My sauce was quite watery and again the chicken was rubbery and tasteless. I'd say massalla sauce is quite sweet but this had no taste at all. I didn't eat anymore chicken after the first bite. My hubby's chicken tasted quite nice but jalfrezi is too spicy for me. We shared a mushroom rice and chips which arrived hot. I was really disappointed tonight.

Flavour was nice but recently noticed every curry we have tried is full of crunchy onions tones of them they seem undercooked for a curry, normally they are soft in curry’s but it’s off putting when it’s just a load

Always quality hot food delivered and have been using for a lot of years now, wouldn’t go anywhere else 👍🏻

The food and service here were excellent. The staff were very pleasant, friendly and helpful. Nothing was too much trouble. The portions were large and of good quality. We travelled from Birmingham to visit relatives and were not sure it would be as good as our Birmingham Balti triangle, but it exceeded all expectations . Will definitely return and highly recommend.

Food was really below average, to say the least, not worth the money we paid. Nan bread wasn't well cooked, the curry was very hot the another dish malayan curry was like a soup. Next day I wasn't feeling well. So they never see me there again

My family and I went tonight to celebrate my dad's birthday. From the start the staff were absolutely wonderful, really kind and attentive. The food didn't take long at all, it was all fresh tasting and delicious. The set menu is such a fab idea, really recommend. Shashlik is £2 more but it was absolutely amazing, so well worth it. My husband loved his jalfrezi, my dad had a bhuna he enjoyed, my mam loved her rogan josh & my 9 year old loved the kids curry too!

I have eaten here on several occasions and always enjoyed the food and found the waiter service to be first class.

Lovely food friendly staff amazing service from j2 help us with menu and was so friendly and food was amazing 3 course menu was great value

Ordered chicken tika masala- delicious taste. Rice was fine but serving too small. Great service. Back for visit #2- had hariali chicken and steamed rice- a distinctive green dish with coconut and almond- absolutely delicious and not spicey. Again, rice serving too small

Excellent food last night. I ordered Chicken Bhuna and Pilau Rice. Everything was perfect and tasted as good as it looked. Very happy with everything.

Our usual restaurant was closed on a Monday so decided to eat here. Only been once years ago. So glad we chose it. The staff were very friendly and welcoming. We ordered off the specials menu. Lots of choice. All food was delicious and we all left very satisfied. I think this will be our new favourite restaurant in Shields.

What a fantastic experience. We pre booked for food after the great north run. The food was absolutely delicious and the service even better. Really reasonably priced. A special thanks to Getu for his excellent service and entertainment. We would highly recommend. We will definitely be back again.

We really enjoyed the food. The waiters were very polite and the service was excellent.I would recommend you book your table as it can get busy.

always delicious and always on time.

Food cold, chips uneatable very little meat in curry won’t be ordering again

I would like to thank all the staff from spice garden for making my 70th birthday just perfect .thank you so much x

excellent, food was lovely, good portions, well priced and no issues, very pleased

Curry was excellent. Good value for money. Kids menu is missing pizza. Lots of options on the menu, from English dishes to very spicy Ceylon dishes. Good for a light meal if you just want a special rice, or a larger meal.

Only fault Dansak did not taste good tasted as if it had to much curry powder or other spice. Uneadable unfortunately

Excellent as always. Best restaurant by far. Always a warm welcome from the staff, especially the skinny Turkish fella who runs the place lol. Was here on a Wednesday evening, nice relaxed atmosphere. Cheers Rukon.

A Fabulous place to eat, this is one of our favourite restaurants to dine in. Always a warm friendly welcome with delicious authentic food.

Had beef madras with chips. Sauce was nice, beef was ok but the chips weren’t great

Stunning food... Great service 👌

First time ordering and won’t be the last everything was delicious best curry we’ve had in ages

Staff was lovely food was quick and tasted brilliant would definitely recommend for an indian food lover

Quick weekday evening meal. Service was prompt, food was great.

First time there. Will go back. Good food well presented.

Food wasn't tasty. Not at all recommended for Indian cusine. Disappointed

Best curry in town.highly recommended

Been visiting Spice Garden regularly since coming to South Shields for work. Wouldn't consider going anywhere else on Ocean Road for a curry. Excellent food and very friendly staff.

Good place for meal out.The service are efficient and friendly. Highly recommend

Very rude waiter. Always pushed plates into face when serving. Food very watery. Staff advised he did not know why food was watery and that his waiter was new.

I recently visited this restaurant , expecting a pleasant dining experience based on its reputed reviews on google . Unfortunately, my visit was marred by a deeply disappointing encounter with the staff, who treated me poorly based on my nationality. I believe that this restaurant is not even worth give one star .Upon arrival, I was initially ignored by the host. When I finally managed to get their attention, I was met with a cold, dismissive attitude. We were forced to seat on the table by the choice of the restaurant staff, despite the restaurant being completely empty . The situation worsened once I was seated. The waiter assigned to my table was incredibly rude and dismissive. When I attempted to ask about the menu, I was met with curt responses and a clear lack of interest in assisting me. My attempts to engage in polite conversation were met with disdainful looks and condescending remarks. It was evident that my nationality played a role in the treatment I received, as I observed other diners being treated with the utmost courtesy and respect on there arrival in the restaurant. Despite all of these we placed an order for drinks but the behaviour of the duty manager was very rude towards us .Therefore we decided not to order food in the restaurant as we where not being treated very will , so we told the waiter to get us the bill for the drinks as we where not happy about the atmosphere of the restaurant. It’s disheartening to see such discrimination in what should be a welcoming environment. A restaurant should be a place where all guests feel valued and respected, regardless of their background.I am a professional hotelier,I have been working in hospitality industry for past 5 years .The restaurants manager is abusing and insulting the guest is not at all corrects ,he is making personal comments your nationality.I mean that not fair for any guest ,You can’t be RACIST towards anyone .There should be zero tolerance for racism and I hope the restaurant management addresses this issue promptly and ensures that no other guest has to endure such treatment. As it stands, I cannot in good conscience recommend this establishment to anyone seeking a positive dining experience. Discrimination has no place in the service industry, and I urge potential patrons to consider this before making a reservation.

First visit to New Castle, went to this place after seeing the rating of 4.7 stars, I am not going to recommend this place to anyone. Ordered drinks, checked the whole menu very little vegetarian options, told the staff will stick with drinks and no food, within seconds the staff behaviour changed, he said we need to vacate the table in next 10 mins and he shouted the bill amount loudly from the counter and told us to pay, this was not where he stopped later he commented on our race and instructed his staff loudly not to take INDIAN customers or serve them in future which was totally unacceptable and something that no one should tolerate. Later we asked for the VAT bill which was not looking right. Very unpleasant experience, would request all asians not to go for this place. The staff needs better training on customer service.

Me and my friends were craving some indian food and based on the good review we went to this restaurant. But have to say it was one of the worst customer service that I had ever encountered. To my shock this bad attitude towards the customer was conducted by the manager himself in front of his staff and other customers. The manager rushed us to decide on giving the drink orders. We were a party of 5 and me and my two other friends being vegetarian, we found that the vegetarian options were very limited. Due to which we were hesitant to place our food orders. We expressed our concern to the staff member and the manager as well but instead of helping us out with the menu, the manager again rushed us to order the food. Upon which we decided we wont be eating there. We stated the manager that we will be only having our drinks and will be leaving once our drinks are finished. The manager upon which he said to leave in 10 minutes because he has another table coming. He quickly went to get us the bill and asked us to pay. The whole restaurant was empty except one table. The manager in front of those customers stated that he wont be serving people from my race anymore to his staff. He also mentioned that we were not his real customers which was to us quite shocking. The whole attitude changing just because we don’t want to eat there due to our dietary restrictions took us aback. We also paid for our drinks. So we don’t know what the manager was upset about. His response towards my race in general was quite shocking and rude for me and my friends. I would definitely not recommend this to anyone. A good dining out experience is made up of good service and great food. We live in a globalised economy and if you are not their real customer as stated by the respective manager. I would not recommend to go there.

I am writing to provide feedback on a recent visit to your establishment, which is highly rated with 4.7 stars on Google. My companions and I were initially drawn to your restaurant due to its stellar reviews and was eager to experience the dining environment you offer. Upon our arrival, we found ourselves at a loss when perusing the menu due to a lack of vegetarian options. We decided not to order any food items and communicated this to our server. Shortly after, we were approached by another staff member who informed us, with what we perceived as an arrogant demeanor, that we had to vacate our table within 10 minutes due to an upcoming reservation. After settling the bill for our drinks, I noticed a discrepancy in the amount charged versus the amount listed on the handwritten VAT receipt. The receipt indicated a total of £15.30, yet the charge was £15.70. This minor overcharge, while not substantial, is concerning and prompts me to question the integrity of the billing process. Furthermore, during our departure, we overheard a staff member making inappropriate comments regarding my race. Such behavior is deeply troubling and entirely unacceptable in any setting, especially within the hospitality industry. In light of these events, I would like to pose the following questions to your management team: 1. Why was there an additional charge of £0.40 not accounted for on the VAT receipt? 2. If there was a pending reservation for our table, why were we seated there in the first place? 3. The remark made by your staff member about serving ‘original customers’ was quite unsettling. Could you please clarify who is considered an ‘original customer’ at your establishment? 4. Given the treatment we received, which starkly contrasts the positive reviews online, how do you ensure the authenticity of the ratings posted on Google? I trust that you will take this feedback seriously and address these concerns promptly. It is my hope that this review will serve as a catalyst for improvement in customer service and inclusivity within your restaurant.

Very bad customer service by the manager and the staff members. They commented on our race and asked us to leave the restaurant in 10 minutes while we were having drinks. Never got the chance to try food.. The attitude of waiter and manager was one of the worst.. Would not recommend this place to anyone. Not even my enemies. Don't go to this restaurant if you are an Asian because according to the manager we are not their real customers.

Waiter rude . Very slow service not the best curry’s by a long shot

Spectacular as always! I would, and actively do, recommend Spice Garden to whomever I meet! (I accidentally clicked 4 star on a previous review but JustEat won't let me change it)

Family outing for five. The missing sixth member had gone off to watch Everton try to play football....silly boy. The sensible five remaining had five different starters, five different main meals and a plethora of different breads side dishes and pickles etc. I write for us all when I say everyone was delighted with the great quality of our chosen foods and the efficient service provided by all the staff. This restaurant remains our firm favourite.

Food was very nice 😋 👌 Service was on top

lovely food as always from Spice Garden

Came with the wrong order first. Then came back after realising and asked us to pack it up to give him back and then get our food back. Once we got our correct order the food was cold and everything had to be reheated.

Food fab , service professional.

Good place for meal out. The servers are efficient and friendly. Also the food tastes great with great presentation. Well worth the price

Really fast delivery and the food is top notch

Ordered here many times and the food is always incredible, the delivery time is short, the staff are quick and accomodating. That I've ordered from here so often and always had a great experience is a marvel, and a testament to how amazing everyone is at their craft. 10/10 will definitely be ordering again

Really lovely food and great friendly staff

Food was delicious. One item missing but just eat has refunded it I think . Will order again

Tikka Makhani is so smooth, creamy and sweet. Very Tasty. Delivery is always prompt.

What a jewel of a restaurant. We are not from South Shields and chose Spice Garden by chance last time we were in the area. We now return to it when we are there. The service is efficient but not hurried and the staff will speed up or slow down to your wishes. The food is superb and exactly as described - medium strength is just that and not bland or eye wateringly hot. The food is served heat hot and not tepid. There is a good range of drinks to accompany your meal. The director, Rukon Chowdhury, is always in attendance and ensures that you have not only good food and service but also an enjoyable evening. We recommend Spice Garden wholeheartedly.

It is our “go to “ restaurant when we visit South Shields - a long way from our home in Essex so it is not very often but it is a delightful restaurant. The service is impeccable and the food is superb. What you read is what you get - if it says medium strength it is exactly that, not bland or eye wateringly hot. Best of all the food arrives heat hot, not tepid. There is a good selection of drinks to accompany your meal. All facilities are clean and the restaurant is nicely decorated and welcoming. The restaurant director, Rukon Chowdhury, is always in attendance and ensures that everything is perfect so that you have not just a good meal but an enjoyable evening. We recommend Spice Garden unreservedly and look forward to returning.

One of the nicest curries I’ve had

Chicken tikka starter was very firm Onion bhaji was nice Chicken masala was nice and the beef korma was too

First and last time ordering from here. The masala sauce was the strangest colour and had absolutely no flavour. Chicken tikka rogan josh was bland, not a hint of flavour and the chicken tough. Chips would have been ok if not so greasy. Very disappointed.

Went on a Tuesday night, only restaurant that looked busy, great food reasonably priced, would recommend

Outstanding chips were best yet too

fabulous service, fabulous flavour

Poppadom was soft . Chapati old Yesterdays chips Dansak tasted like Curry Powder. Really disappointed

First time ordering from here. Sadly the masala sauce was very thin, almost watery which was disappointing. Chips were nice standard chunky chips and rice decent. Only 3 bits of small chicken in the curry too, considering this was a sharing meal it didn’t cover two of us. Naan bread was okay, nothing amazing. Overall disappointed with the meal with many other Indian takeouts offering better quality.

Spice Garden as good as ever, Just Eat delivered fast 👍

Were invited to a birthday celebration, we have been here many times, the food is always good quality and full of exotic flavours, the prentation was amazing, I always ask the owner about his amazing fish dishes he cooks for the staff, to my surprise when my order came he had went out of his way by calling home to get fish to cook an amazing curry for me, fantastic service, always helpful, excellent evening had by all

Always lovely food that’s why I Oder every week

Always order from here as meals always spot on

Very tasty. The chicken biryani was very nice, succulent pieces of chicken and mixed with a range of spices and ingredients. Thank you

amazing service and very polite staff and alwayss completely immaculate. Highly recommend spice garden to everyone.

A little bit late but kept me informed. Food was lovely

Food was perfect, large portions thank you

A Fabulous place to eat, this is one of our favourite restaurants to dine in. Always a warm friendly welcome with delicious authentic food.

An early evening outing for four people each having entirely different choices of meal. All 4 of us were extremely well satisfied with the whole experience. My own Naga Tuk Tuk starter followed by king prawn phall and peas pilau were absolutely delicious. A shared cheese naan and spicy chips along with the opening pappadums were all first class and could not be faulted. Our waiters were as efficient and friendly throughout. Rukon the owner was his usual gentlemanly self. In short this was a very enjoyable experience for us all. Spice Garden is highly recommended by me a curry veteran.

Absolutely amazing. Meal was served when we were ready for it with good banter and was nice and hot were left to enjoy but were attentive with out being intrusive will be back as soon as thank you for a very nice night

Food is outstanding. Been 3 times this year and can't fault the food the staff and the prices.

Food arrived quickly. All dishes were hot and very tasty, with plenty of chicken in them. One of the nicest we’ve had.

We ordered an hour and a half in advance for 7pm delivery arrived at 7.30

Always order from here, never disappointed

Me and my boyfriend came here tonight to celebrate the anniversary of our first ever date in 2021. We went to Spice Garden and have been every year since, so this is our 3rd year coming. We were worried we wouldn’t get seated as it was busy but the staff made it no issue for us to get seated. We honestly couldn’t fault it everything was perfect. The food was unreal (quick also) and the staff were so lovely. We will definitely be back in 2024! Thank you for a lovely evening

Can't fault anything, superb as always

Delivery was great, but was the strangest curry my daughter and I have ever had. We both ordered plain chicken curry and there was barely any flavour in it whatsoever - if I was blindfolded I would've sworn I was eating soup, not curry! The naan bread was nice, but the curry was beyond bland to be honest.. We ordered from here simply because of the positive reviews, so the flavourless curry was very surprising to say the least - especially taking into account the really high prices compared to other local Indian restaurants.. Total waste of money as most of it went in the bin, sorry..

Always a lovely fresh meal from Spice Garden, very enjoyable

First time visit . Good menu, plenty of choice. Will be back .

Very nice food tasty was well worth waiting for will definetly use again

For me foods always 5 star best indian in south sheilds

Food was delicious great service friendly and polite staff would recommend

Very bland and tasteless madras no spice at all .. masala very watery.

Really nice curry and amazing value for money. Very authentic . Couldn’t fault anything. Service was great

Food delicious and high quality as always! Delivery always prompt and friendly driver.

Both curries where delicious, arrived on time and still hot

Food was cold when delivered and taste is ok.

The food and service are brilliant. The staff are so helpful. It's no wonder it's always so busy.

Another excellent all round, tasty meal. Served hot and quickly.

We chose chicken tikka Rashun and Jalfrezi as our main meals for treat night. The meal was delivered (leaking a bit) very quickly and with the naan, chips and rice was hot to serve. Meals were tasty (didn’t want a hot Indian this time around). Great choice of restaurant

Amazing food, great customer service - manager was very attentive. Would definitely go back. 10/10

We went as group of 12 were seated straight away service was very good ,food was excellent will definitely be booking again.

Highly recommend this restaurant, service is excellent, food is to a very high standard will definitely be back. Also the gentleman that greeted us and got us a table as I dnt get his email of confirmation was amazing so friendly and fitted us in. Thank you for amazing food and service. Was nice to sit in as we usually get takeaway

Food was hot as though it had just been served and delicious as always. Delivered on the time I'd requested

Everything was perfect as usual. From the service to the food. Always excellent. Been coming here 12 years. Wouldn’t go anywhere else.

Just the best indian in shields, food always fresh and tasty