Spey Burger in Highland

We sat down for half an hour, no one had even looked in our direction , had to ask the staff if someone was going to serve us. We hadn’t even had a drink order taken. The manager came over and took our order and was very apologetic but it was clear the whole place was in a shambles - no one was being served and when they were the wrong food was coming out , the server didn’t even know what tables the food was for, they were asking the customers the table numbers even though there were no numbers on the tables. The worst experience I have ever had in a restaurant. Food was average and over priced. Staff looked miserable. If it wasn’t for having a hungry 2 year old I would have walked out.

I think, possibly one of my worse food & service experiences, really needs to be sorted out, shambles.

£10.50 for a glass 250ml of red wine, £6.20 for a BOTTLE not draught beer. Order my son mac cheese and it was watery, all the food was room temp / cold. I did enjoy the gherkin mustard. At £15 a burger I expected better. I asked for my sons fries to be upgraded to sweet potatoes fries, and this wasn't done nor was it explained why it wasn't done, it surely couldn't have been missed because we were the only table in. The only table in should have been a red flag... our mistake. Until they can get the food to a good standard this place needs to seriously lower their price. Very upsetting spending a lot of money on a meal that was lower standards than whether spoons.

Booked a table for 8pm, had to wait 20 mins for table to be ready, after we ordered took 40 minutes for food to arrive, only for them to bring us our mains instead of the starters we ordered. Another 20 minutes later our starters finally arrived, main course was brought out reasonably fast after that, however after our mains we asked for a desert menu, we were given one but nobody returned to take our order, eventually i managed to get someone to take our order but it was now past 10pm and we were the only people in the restaurant. Our deserts were brought out and to our disappointment they had managed to get one of the orders wrong. We waited another 10 minutes for this to be changed. After all that, we were offered our drinks for nothing, and seeing as we only got one drink as our first two were “on the house” for our table wait, i found this laughable. Eventually we did get told we weren’t going to have to pay, but as we had now spent 2 and a half hours in the restaurant, the bar had now closed so we weren’t even able to enjoy our last night. Overall very disappointed and ruined the last night of what was a fantastic trip.

It took us a while to find the place as the address on the confirmation email was the wrong one. The food was not worth it at all, my burger was cold (everyone knows what happens when cheese gets cold) and our fries were extremely soggy (see photo as proof of how soggy they were). Nobody came to check on us so we didn't say anything and we ate everything because we were starving. The only highlight was the floor staff. They were very nice and friendly, specially the guy who greet us (I believe his name was Luis, who could speak Spanish).

Service needs to be improved. The workers wearing red tartan were polite and helpful but the table servers just don't care. We asked about the dinner, bed and breakfast deal but he didn't know so said he would ask someone but never returned. Half an hour later I had to ask, only then someone came to take our drink order. We ordered our food at the same time, and received our starters within minutes, before the drinks. Was not impressed with the £9.50 nachos, basically a packet of crisps and a little bit of topping. Our mains were on the table before I even finished the starter. Food was good but I didn't know pulled pork was ment to be served cold on the tacos, (according to the chef) but he microwaved it after we enquired anyway. Half an hour after finishing our mains, I had to ask to order dessert, which then arrived with all the dirty plates still on the table, including a bowl from my childs starter. Overpriced and poor staff means I cannot and will not be recommending this place to anyone. We ate at the Italian restaurant last night in the resort and could not fault one thing so defo book there instead.

Best resturant on the Macdonald Aviemore Resort, and friendly staff allowed us to take the food up to our room. With all inclusive Dinner Bed and Breakfast, the prices come under the alloance, so felt it was very good value for money.

Bar staff seemed they'd rather be else where,as a group of 3 we ordered one nachos and two burgers, my nachos arrived quickly but the burgers took so long to arrive, I had finished my food 20 minuets before the burgers arrived. Food was okay at best. If you're looking to quench your thirst, look else where as the price of drinks are extortionate. Expected more I guess. Disappointed.

We went to the Spey Burger Aviemore with 2 of our children, the service was poor, the waiting staff struggling to understand us (we are from Aberdeenshire they were not British, this should not be an issue but it was!) we wanted 1 chicken goujons without beans and 1 with beans, they both came without, we asked for the missing beans but the food was almost finished before they arrived. The chicken was dry and processed and the chips reheated. We then ordered ice-cream for the children and waited so long that we decided to leave as it obviously wasn’t coming. The drinks were ridiculously overpriced a glass of wine was £7.00 and the beer my husband had wasn’t poured to the top and cost £5.80. We won’t be going back and wouldn’t recommend it to anyone either.

Some of our party arrived later so we opted to eat here for the sake of the children, we had an array of starters and mains and not a single complaint, the children ate free and we ordered their meals with our starters. The chocolate cheesecake was an absolute delight for dessert.

This is a basic burger bar trying to convince you it is something classier! We ate a meal next to vomit on the floor.... says it all really.

Ate here tonight for dinner. Very reasonably priced. Felt very sorry for the waiter as he had just opened and the restaurant got busy quickly. He was taking orders, serving drinks and serving food to an increasingly busy place. Definitely need more staff here. Food, nachos and burgers, was excellent though and would definitely go back!

On the two occasions we visited the bar was extremely quiet. It was also quite expensive. £11 for two drinks!! However it’s a sports bar so there was large TVs showing football and the bartender was very pleasant.

Food was decent enough, service pretty slow and the barman/waiter messed up the order. Wasn't that busy.

We were staying in the Resort and decided on this restaurant for its menu we saw on Resort website as my son has allergies and the kids choices seemed suitable and for the close proximity to our hotel room. When we arrived ,The menu didn’t have any side orders and only a few choices nothing like the advertised menu on website where we made our decision We made our choices and we were pleasantly surprised when they arrived , the food was very well presented and very enjoyable. Service was okay but the language barrier was an issue and feel servers and managers should speak English more fluently for a better overall experience.

Ate here as part of the Cinema and Burger deal for £10 on a Friday Night. We went to the 8pm Showing of Jurassic World so ate first, Service was slow ordering and they were not sure how to put deal through on the til however once ordered and the food came we were surprised both beef burgers were lovely with french fries. Cant complain for the money and would return.

Food isn't amazing, average burgers, seemingly very few staff as a lot of the tables had old dishes on them and no one about to clean up. Tried to order dessert but the 'chef had gone home', no apology.

I went into the bar in the evening to get some drinks for the kids only to get a bill that I would expect from a 5 star hotel in a large city. Breakfast in the morning was a buffet and it was as you'd expect, hot food and a selection of fruit and cereal. The food was ok but I've had better in less expensive hotels.

The restaurant was based in one of the hotels and the standard was much lower than expected in a hotel. My daughter couldn't eat her meal so we headed straight to the supermarket afterwards - hugely disappointing

Tasty burgers with other varieties of food available as well - nachos, ribs just to name a few. Inside a comfortable bar area suitable for families with 2 large screen tvs and a small tv. Friendly staff serving as well.

This was the restaurant in the hotel and easiest for us to eat in as the weather was very wet. The burger was nice service was very good. Its also a sports bar with tv. At the time we visited it was not busy or noisy.

We stayed in the Aviemore hotel itself and that was a pleasant surprise as it had obviously had a refurbishment since our last visit. We were surprised to find this lovely restaurant in the hotel itself. The food was hot, and fresh and presented well, the staff were attentive and friendly. We had fish and chips and the popular 'macaroni bites'There were only another two tables in so it was very quiet. Would visit again, the restaurant was clean too.

On arrival, the restaurant was very quietSeemed strange at 1830 at the height of holiday seasonThe first thing that struck me was the price. £15 for a burger, you expect to pay a premium in hotels but this seemed excessiveI'd promised my kids so I wasn't going to back outYou go to the bar to order, which is fair enough but I'd expect table service at these prices Kids super disappointed that the milk shakes were not availableThe burger itself was reasonable, however everything that came with it was awful. The chips had no potato and were rock hard, the coleslaw was revolting. Vinegary and left an awful taste, the salad dressing was so cheap it was all you could taste. There was some sort of sludge in a small bowl, I didn't even dare eat thisThe kids fish goujons still had the skin on and as a result were all black, as a result my three year old, quite reasonably, refused to eat them as they didn't look like fish should!!The lager is flat and we had to take the bet back as the glass it was served in was disgustingThis restaurant experience really impacted out holiday experience, we didn't eat in any of the other restaurants in the hotel as a result. The food here was poor, level of cleanliness not great, toilets very smelly as wellThere are a number of good restaurants in aviemore and the surrounding areaI would recommend avoiding this particular establishment at all costs

We visited here on a Saturday night without booking and managed to get a table fine. This is a relatively new resturant so perhaps once it gets a bit busier you may have to book. The decor was really cool and had a good relaxed chilled family atmosphere. The staff were very friendly and had good knowledge of the items on the menu. We shared the Aviemore platter to start which was lovely the meat was very tender falling easily off the ribs and wings, the coconut chicken was superb very subtle taste of coconut on the crumb and the chicken was the whitest I've ever seen. I had the big dawg hot dog as my main which was delicious covered in caramelised onions and served with chips coleslaw and corn on the cob. I'd definitely get this again my partner had the pulled pork burrito which was tasty and the kids chicken fillet meals went down a treat. The best bit was the ice cream shakes wow they were fab and with a good dollop of chauntollie cream on top. The prices were a bit higher than average in Aviemore but the food was of good quality and good sized portions. Our bill for 4 was £86 this included the platter at £17 to start two mains £15 each two kids meals 3 ice cream shakes two pints of beer a cider a sparkling water and two fruit drinks.

Recently dined here and wish I had read the reviews. The venison burger was disappointing and dry. Did arrive with a huge amount of extras, the corn on the cob was good. The £5 small plates were bigger than expected and tasted okay, though not terribly exciting. The ranch salad was pretty good, but could do with a little more seasoning. Atmosphere was okay and the steam punk touches were good. Good food for children, but not that exciting for adults.