Based on 2.537 opinions finded in 4 websites
Based on 2.537 opinions finded in 4 websites
Opinions
First visit to the Spencer Arms to go for food with family. Nice greeting from the manager Holly, then taken to a sociable round table, Kath the waitress introduced herself and Ioiu (new member of staff) and advised that he was in training. Drinks order taken, then after a few minutes Holly came back to take our food order. A couple of the group had starters and we all ordered mains. All plates were empty and promptly cleared away. Had some more drinks and weren’t rushed in the slightest to leave. Overall no complaints and a lovely time had by all.
Dionne Kerkin . 2025-03-22
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We had chicken strips with bbq and honey dip, slow cooked steak and ale pie with mash and the lamb shank shepherds pie. The food was excellent, very tasty and plenty of it. Service was very good and friendly. We will be revisiting with family friends and the dog!👍
John Austin . 2025-03-18
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Wonderful staff customer service and lovely food :)
Isobel Mason . 2025-03-17
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We had a lovely meal and staff were pleasant and helpful.
Tim Sheppard . 2025-03-16
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First class we had a lovely meal, the staff were excellent the service very good. We were a party of 12 and the meals served all together so no one was left waiting.
Norma Bateman . 2025-03-16
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Lovely food! Lovely Staff, great service from Kathy.
Lois Roff . 2025-03-13
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Family dining, good childrens menu, 3 of the adults had pork belly, which was delicious. Would highly recommend
vanessa Edwards . 2025-03-09
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Absolutely beautiful Sunday roast. We had the rib of beef and a bottle of white wine. Absolutely beautifully cooked and lovely staff. Super accommodating and friendly. Would highly recommend. Also as someone that’s super fussy on Yorkshire puddings and often sends them back to the kitchen… they are to die for!!!!! A must try! Hats off to the chefs. Thank you so much x
Jodie Duckworth . 2025-03-09
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Thank you Kathy and Holly for a very lovely lunchtime service. We had the burgers and sandwiches. Food was pipping hot and delicious. We will see you again soon.
Narinder Hayre . 2025-03-08
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Charming staff with a lovely welcoming atmosphere. Very good value food with a particular mention to the delicious pork belly which was enjoyed by three of us on the table. Extensive drinks menu. Children were well catered for.
Tim T . 2025-03-08
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We have an amazing family meal, we can only recommend this restaurant. The services was excellent, and made sure that we all had a good time. Thank you
Marion Hawkins . 2025-03-08
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Delicious food and absolutely lovely service by Kathleen! Will be back again!
Tyler Pargiter . 2025-03-07
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Lovely staff, who went out of their way to help. Thankyou Kathleen. Order taken quickly, and food served quickly after.
Trace B . 2025-03-07
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Excellent food and great service. Will definitely be back soon ☺️
Donna Elkington . 2025-03-07
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going to the Spencer Arms for me with my friend I had to pot and chips with scampi bread and butter and it was amazing. I made a chip at the end with a lovely service from Libby and Paula. I recommend this place to everyone who wants to have a lovely welcoming meal❤️😊😊 10/10
Kara Oconnell . 2025-03-07
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Lovely meal - burger was delicious and service was great. Although they had ran out of Sirloin steak :(
mikeyz3333 . 2025-03-07
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Nice country pub with a good menu. Kath made sure we had a fantastic time with great service. Everyone enjoyed their food. We’ll be back!
Bob S . 2025-03-01
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Ignored for 5 mins on entering as no staff showed up. Then others were seated and we were left waiting again. Shocking service considering there was about 5 people in the entire pub. Food was nice. Definitely people running around upstairs too...so loud. Won't be going back which is a shame as we used to go there alot
Nicki Timson . 2025-02-26
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So we were just told to go to the bar to place our order, whilst they served others at the table. When we asked why, they said because the others reserved a table! This however is untrue as we were there last night (not reserved) and were table served! I said I wasn’t happy and felt it rude. The manager, unhappy with this left our salt at the table abruptly and ignorantly walking off! We received no apology and were not asked if the meal was satisfying (no usual service you would expect was received after we gave negative feedback) as we left the manager stared us down, after asking why, she said she wondered when we would pay! We said we had paid and continued to leave! We were then chased down in front of others as she shouted ‘you hadn’t paid’, leading us back inside. At this point my partner was fuming and shouted back to check cameras and stating we had paid £42 for our 2 meals and 2 diet cokes (2x £20 and £2 in coins) and I continued to ask they do the same! My partner argued with the lady that he had paid as she called him a dickhead and admitted forgetting. At this point it had escalated and we were both back at the entrance being called dickheads by the young bar staff and being shouted at to leave and where we were shamed and having been embarrassed and treated disgustingly! Any other people that saw this would think it be my partners fault for finally shouting, yet nobody would have seen our quiet questions, accusations of not paying or being chased in the car park! I am absolutely disgusted, and will be taking this further. A manager with anything about them would have simply apologised for the mishap over having to place our own order due to them being busy, and continued to serve with manners, they would have approached us quietly to remind to pay a bill that we would have politely shown we had. Or even ran ran outside and said quietly and respectfully that they needed to check payment! To have treated customers in that way as a MANAGER and allowing staff to call my partner a dickhead - I am absolutely DISGUSTED
Chrystina Smaci . 2025-02-26
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Although we had an issue with the food the service was beyond outstanding a big thank you needs to go to Chloe and Colette you both made mine and my mums evening we both really appreciate it.
Harvey H . 2025-02-26
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It was a wonderful time with lovely food and a very relaxing atmosphere and a perfect place to catch up with the family news
chris p . 2025-02-21
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I have always wanted to visit this pub, and yesterday we decided to go. As soon as we walked through the door we were met with a warm welcome. The table was clean unlike some places I have been to. The food was delicious, we had the pork and cider terrine to start and as the main we had the steak and ale pie which was piping hot, and was possibly the best one I have had anywhere, the service was polite and friendly throughout and we will certainly be back.
Sue B . 2025-02-21
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Midweek lunch off the lunchtime menu which was very nice and a fair price . The beer prices were astronomical in comparison ,the estrella lager an eye watering £6.65 a pint . Only real downside was it felt very cold even though the radiator was on near to where we sat .
Phil Spencer . 2025-02-19
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Went to the Spencer Arms during a little getaway date weekend. The food was perfect, the staff were lovely and attentive. Absolutely perfect service!
JACK JORDAN . 2025-02-16
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We have had a fabulous meal for 9 of us celebrating a 21st birthday looked after by Kath, Libby and Paula. Thanks team, brilliant service.
Natalie B . 2025-02-16
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Surprisingly busy for the time of day and at this time of year. This made for a pleasant atmosphere. Stacey and her colleague worked tirelessly in making this experience a good one. We particularly appreciated their manner, which was both friendly and not unduly over-familiar. Thank you for exceptional service!
Ian Gardner . 2025-02-14
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We frequent whenever we are over in Northampton. Always found it welcoming and food good. Service can be a little slow at times so this is the only area I would say need improvement but it hasn't put us off returning
Matthew Royce . 2025-02-07
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Had an overall nice meal with good food and great service
Swiftey 1990 . 2025-02-01
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Excellent food, lovely environment and amazing staff. Shoutout to Colette and Chloe also shoutout to the kitchen staff Alfie and Graham.
Elizabeth Smyth . 2025-01-27
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Terrible service and long waits ! Food wasn't great ... very limited menu and the sausage and mash resembled a cow pat with 3 fat sausages on top and the peas were so overcooked ! Gravy was really thick it glugged out if the jug...most disappointing !!! The seating could have been better too as my friend and I felt like we were in a corridor with people rushing about past us all the time it was so cold !
Shirley Tonge . 2025-01-25
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Food was lovely and service was amazing, Lady that owns it is so friendly and helpful and they really went the extra mile to accommodate us. Thank you ladies we will be back xx
Charlotte Bates . 2025-01-18
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Delicious, lovely setting and great service all at a reasonable price!
Steve adcock . 2025-01-17
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Super friendly staff and top notch meal.
Jamie Booker . 2025-01-17
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My wife and I went for lunch, had not booked, but that was no problem. It was quite busy, however tables are not too close togther, so there was no feeling of intrusion from nearby diners. Food was of a resonable standard and the prices were competetive. Service, by Kath, was excellent, attentive but not overbearing. Did not have to wait very long for our meals.
tony wright . 2025-01-15
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Although the pub was busy for the time if year the service and the food was great. Wedding have await for our main after our starter but we were kept informed all the way. Just a shame one if out fav members of symtaff worked his last shift, glad we got to dmsay farewell and wish him well.
Joan C . 2025-01-09
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Met here for a family meal just after Christmas. Good to find a lovely pub with great food and good service - thank you Kath!
Rosalind B . 2025-01-08
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The best roast dinner I have had in ages. Food was hot and very tasty. A good selection of tempting choices from the menu. Definitely visit again soon.
Dave E . 2025-01-05
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They had no decaf coffee on limited on food items as well
Tina Kenyon . 2025-01-04
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We ordered Sunday roast and all of the meals were cold. We overheard a staff member saying to a couple that sent there meal back that was cold that the plated food had been left on a worktop by an open door leading outside. Our meals were repeated and the food was hotter however our appetites had gone due to the cold lunch served prior to this. We also asked about dairy free options for mygrandson and the staff member did not have any idea of what was on offer. Pudding options are very limited as there was no stock of the puddings we wanted . The staff member did apologise and we paid just for our drinks. However as we all met as a family that live 3 hours away from each other it was very disappointing to have this bad experience. My mum lives in a care home in Northampton and that us why we chose this pub so that we could all visit her. Before mum had dementia in 2021 we would often visit this pub and at that we would have highly recommended it,but no now.
Annie . 2025-01-03
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Great country pub. Food was great value and very tasty. Staff were amazing and nothing was to much trouble for the manger, from the minute we came in to leaving his customer service was exceptional. Date visit 2nd Jan@18.00. Highly recommend.
markiecowley . 2025-01-02
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Great country pub. Food was great value and very tasty. Staff were amazing and nothing was to much trouble for the manger, from the minute we came in to leaving his customer service was exceptional. Date visit 2nd Jan@18.00. Highly recommend.
Mark Cowley . 2025-01-02
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Food was delicious and Cath was great!
Laura Page . 2025-01-01
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Boxing Day experience was very disappointing and slightly ruined the day. Dessert trifle seemed like messy leftovers which was left by most in the party. Some orders incomplete due to food shortages but no deductions added to the bill. Additionally there was over an hours wait between each course. I am giving 2 stars not 1 as when I have been before it was substantially better.
Thomas Ashton . 2024-12-29
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We had a fantastic meal with great servuce
jodie minton . 2024-12-29
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Excellent festive meal with very attentive staff and great food
Julie Stevenson . 2024-12-29
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We visited for Christmas dinner and we'll definitely be back, lovely country pub with a relaxed atmosphere the food was excellent staff were attentive and chatty the whole family had a great day!
Andy Wilson . 2024-12-28
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Christmas Day Lunch! What a fantastic event! We were welcomed warmly, sat swiftly and drinks arrived very quickly. The staff were very attentive, the food was amazing and very plentiful and we love the atmosphere in this oldie worldie pub. We always go out for Christmas lunch but this was way better than we usually get, the biggest difference was the staff, how attentive and how many of them! We will be booking for next year!
Andy Laker . 2024-12-26
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Very disappointed for our Christmas Eve meal ,we arrived early at 5:35pm but staff were happy to seat us early ,our drinks and food choices were taken fairly quickly and we only waited a short time for the food to come out, it was a lovely starter and so we were looking forward to the mains. We waited a while For the mains to come out not sure what the hold Up was restaurant wasn’t that busy but the bar area was packed. After waiting for our mains the server advised at 6:40pm that the food was being dished up and at 7:05pm we finally got our mains which my wife had the turkey dinner and I had the beef cheeks which I was very disappointed it looked more like a stew swimming in gravy ,20 x Brussels ,1 dried overdone carrot with mash somewhere is the dish ,I even had to ask for a spoon as a knife & fork wasn’t needed! The server did offer to change it but I wasn’t prepared to wait even longer for a new meal. The Sunday dinner is really nice there and so expected similar standards for Christmas festive menu..
garry carter . 2024-12-26
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Food was excellent, 2; turkey dinners, 1 steak and 2 sausage and mash. Couldn't have asked for better. Bar was extremely busy and Kath was running the restaurant solo Extra help on Xmas eve would have been helpful
Rachael Leighton . 2024-12-24
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Had our work Christmas meal here on Tuesday 17th December. The food and service were both excellent. Will definitely be coming back.
Matt Raes . 2024-12-23
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Lovely atmosphere, and the food was great 👍
Dominic Turk . 2024-12-23
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Really good food , Kath Chloe Stacy was amazing, she gave a personalised touch to whole experience. Thank u
Farha N Ghazal . 2024-12-23
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Kath and the team and super friendly and always have a wonderful time when visiting for a family meal Kath goes above and beyond to make sure everyone is having a enjoyable time Thanks - see you again soon
Rachel Chalmers . 2024-12-22
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Came here last night to celebrate my daughters birthday with the family, staff were amazing (Kath and Chloe) very attentive. Food was gorgeous 😍 Thanks guys.
Michelle Rey . 2024-12-21
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Met up with past company colleagues booking on line was very easy, one of the party is vegetarian and also has allergies but the staff were very helpful
Amanda Moss . 2024-12-20
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Nice Pub. A bit too quiet atmosphere.
Ovidiu Serbanescu . 2024-12-19
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Kath was absolutely brilliant, with a charming and honest approach with us all.
Liz Formby . 2024-12-15
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Had to wait over an hour for food. It was so cold in the restaurant that my wife had to keep her coat on and our table was so dark that I couldn't read the menu. The place seemed empty so I don't understand why it took so long
paul mcleish . 2024-12-14
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Good food good atmosphere very friendly staff
robert lane . 2024-12-13
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We was a table of 16 for Christmas dinner the food was hot and delicious and plenty of it the service and staff we're exceptional couldn't do enough for you even the kids left empty plates would like to say thankyou we had had wonderful time merry Christmas 🎅 🎄 to you all
Lorna Willix . 2024-12-01
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Very friendly staff. Food food. Would visit more if closer to us.
Graeme Harris . 2024-11-29
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Meal was excellent. Had the Signature Burger and my wife the Pork Belly. Service was seamless.
Chris Morley . 2024-11-26
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Amazing food & wonderfully friendly staff. Will recommend it to friends and be back again
Sam Scott . 2024-11-26
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We visited in order to take advantage of a special offer - the venue was not on our direct journey. We were greeted well and advised that there was a delay in food service as they were particularly busy, the previous day having been very quiet. Shown to a table, given menus, our drinks order taken and executed in a timely manner. We were not in a hurry so a delay in receiving food was not a concern. When the food arrived it was well presented, cooked well and served with a smile. Taste was good. The servers were attentive and a pleasure to deal with. I am not a great fan of the big chains in hospitality but was quite impressed on this occasion.
Alan Moore . 2024-11-24
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Such a friendly, welcoming place. There was a great atmosphere here – so cosy and comfortable. The staff are super friendly and helpful. I met H on several occasions when visiting, Along with other members of the team ~ All super Lovely. I would happily come here any time and highly recommend it to others. Thanks guys and great work 👍🙏
Joe Francis . 2024-11-21
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First visit here on Sunday just past, booked for 13:30, we were seated swiftly and served drinks just as quickly. The lady serving was lovely and very helpful, the food was excellent, beef rib fell off the bone, the turkey was so good, very tender and juicy, probably the best I have had! A good fill on the roast and the puddings were just as good. Very happy with the whole experience. Thank you
glenn Coleman . 2024-11-20
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Colette is always very welcoming and helpful and the food is fantastic .good Gluten Free options are also great, Look forward to coming back soon.
David Weatherley . 2024-11-17
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I have tried the pub a couple of times though the staff are friendly the food was better at other chef and brewers. The menu is the same within the chain, but I would recommend the food at Ye olde Swan Mk or the Grey Hound.
Chris and Sheila Dommett . 2024-11-17
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Kath was an absolute joy - she was so friendly and helpful. We had our dog with us and she got her a water bowl and gave her lots of fuss! The roast was delicious - will definitely be back - thank you Kath!
Megan Gilbride . 2024-11-17
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So cold no fire lit. Food terrible. Used this place for years. It is so sad to see it now. Needs a refurbishment and new ownership. Feel very sad a village pub is falling apart.
Yvonne A . 2024-11-09
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We dined at lunchtime. Table for 2. Aaliyah & Stacey really looked after us. We had Smothered chicken and Salmon wellington followed by Bakewell tart and Salted caramel sundae. The food was superb and portion sizes were generous. The choice of beers and alcohol free drinks was also very good. Overall a lovely midweek dining experience. We'll be back for certain. Thank you Spencer Arms 😃
Terry P . 2024-11-07
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The young staff waiting on tables are excellent...nothing seems to be too much trouble and they are to be congratulated.
Sheila Howard . 2024-11-03
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Stopped here for lunch on a quiet Monday. They were very attentive and accommodating. Delicious soup, toastie and coffee.
J Scully . 2024-10-28
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We've been going to this pub on and off for over 40 years! Like any pub it has passed through good and bad phases. We haven't been for a while so we're pleased to discover it is an up phase with a whole new line up of staff. We were welcomed warmly by Hassan and all the staff were friendly. Our drinks came quickly and our food order was taken as soon as we were ready. The food came promptly and we both enjoyed an excellent roast - turkey for me and my husband had a massive rib of beef! I would have liked less gravy so next time I'll ask to have it in a jug. The desserts were tasty but we needed a long walk afterwards. We had our dog with us so had a table in the bar area which is just as nice.
Anthea R . 2024-10-27
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Ten of us went to celebrate my Dad's very special 90th birthday!The staff were very attentive and kind and the meals were absolutely superb!!Everyone cleared their plates and really enjoyed their meals!!
Rachel W . 2024-10-26
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We had a meal here on a Wednesday afternoon. My friend is vegetarian and allergic to onions and they staff could not have been more helpful with advice about the dishes. We were served by Chloe and Colette who were lovely
Amanda M . 2024-10-26
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Excellent evening, served by Colette and Hassan. They were very attentive if we needed anything yet left us to enjoy our evening. The food was delicious and my tricky to please children had empty plates. Thank you for creating a lovely atmosphere - we had a fabulous meal and all for a very reasonable price. Definitely recommend
Rachel D . 2024-10-25
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I have visited this venue a number of times and always been very happy with the food. However a couple of weeks ago I took a friend for the first time and we both ordered the sirloin steak which was a huge disappointment. We complained at the time & was told sorry. I rang the manager the next day and was told a voucher would be sent to me in recompence. I am still waiting despite ringing again. Not happy as I have always been a loyal customer..
Marilyn Blenkinsop . 2024-10-18
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Food has improved very much recently
John Walton . 2024-10-18
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Visited for my eldest daughter's birthday (30+) Food was above the usual pub grub Good value for money
Mark English . 2024-10-08
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I didn't enjoy the food unfortunately 😔
Caroline Purcell . 2024-09-30
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A lovely quiet country pub, with a beautiful restaurant. Welcome was amazing, food was delicious and the chef even came to say hello to us!! Hassan, Chloe, Aaliyah and the chef; Szymon were amazing. Chloe did amazingly at letting us know she was new and by giving us a heads up, made us feel at ease. All gave us attentive service, made my mum feel really special for her birthday. All food was absolutely perfect, we had turkey, 2 rib of beef and a pork roast. Everything cooked perfectly and came out quickly enough while leaving us enough of a break to feel paced. Really impressed and definitely will be back!! Next time we will have to try the deserts as they looked amazing but we were way too full!!!!
emily scott . 2024-09-29
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Very quiet little place in a nice setting. The staff were very nice and friendly. The food was a bit average, didn't really seem that fresh. I wouldn't go back to be honest
Doug Hudson . 2024-09-29
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Lovely decor and a good range of drinks on a quiet Friday afternoon
Andrew Morrish . 2024-09-22
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As a local pub to us we thought we’d give it a go. The food was fine but felt very much like chain pub food. I had a steak but I wouldn’t have it again. The team were friendly and the service was quick.
Alex Thompson . 2024-09-20
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The staff were amazing and the food was good. Really good atmosphere accomodating of families and pets. The baby changing/disabled washroom had a strong smell but overall clean. The nappy bin probably needed to be emptied.
FroFanatic sheila . 2024-09-15
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Lovely food reasonable priced too!! Good choices of drinks too and plenty parking!!
Matt 2020 Supplies . 2024-09-13
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Food good. Staff very friendly together with atmosphere
Gail Gray . 2024-09-12
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Great lunch with a G&T and a pint. Amazing care and service from Hassan who made it quite special. Thanks to the Chef and Server of course as well. We will be back.
Alex M . 2024-09-10
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Fantastic service, great food, clean and nice atmosphere, thank you. Will definitely be back soon and I highly recommend!
Gordon C . 2024-09-08
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Pleasant country pub with pleasant food and great drink selection outdoor seating in the garden. Clean toilets large dinning area with lots of choices for every occasion.
Dan Dimmer . 2024-09-03
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Fantastic service, the restaurant has relaxed atmosphere and great food. Thanks to Colette and Lea for looking after us!
Adam . 2024-09-03
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Had a great anniversary meal with my husband. Everything was wonderful it was just a shame that there were very few diners on the night we visited. Aaliyah and Hassan were great hosts. We will definitely be visiting again
Carolyn Waterfield . 2024-08-30
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We had such a lovely evening with you! The atmosphere is fantastic, your fish & chips were delicious, pipping hot & yummy & the staff were really friendly & attentive. We would highly recommend this pub!!
Debbie Tear . 2024-08-30
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Idyllic Spot for a Lovely Meal with Friends and Family. We has a wonderful meal here. Specials were huge lamb chops with bubble and squeak. Plus lots of lovely veg. So much choice for all courses. Hard to decide. Service was with a chat and a friendly warm welcome by Hassam and Lean. Made a change to have a conversation with people who actually love their job and want to interact with their customers. It was so lovely. We are going back to try their other delicious choices. Oh nearly forgot. The bakewell warm tart is out of this world. A must have next time. Thank you guys for making our normally quiet lunch so warm and friendly. Well done. x
traceyandrewsmai2018 . 2024-08-28
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Service very good. Food average
Tracy Davis . 2024-08-15
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Lovely birthday lunch, even a birthday card on the table for my mum. Lovely food. As a gluten free vegan lovely food for me & the rest of my family who have no dietary requirements. Staff very welcoming & friendly. Thank you
E Clarke . 2024-08-15
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Absolutely nice place to eat and chill
Kristaps Puisans . 2024-08-10
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Delicious food, nice decor throughout. Spotlessly clean toilets. Used some Tesco clubcard vouchers to get near £40 off the bill.
Caroline Longdon . 2024-08-09
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We went to Spencer Arms today 8th August, lovely hot food lovely service Sammy served us today. Thank you. 🙏
Jeanette Walsh . 2024-08-08
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1090 Opinions
Had the worst Sunday roast here today , the Yorkshire puddings and roast potatoes were badly burnt and left them on plate as inedable.I can't believe they had the nerve to serve it like that clearly they could see what they were putting on our plates.However we have eaten here many times before and food was good , but will never order Sunday roast again.
202 Opinions
Carol and Patsy were fantastic and we had a lovely lunch. The beer was excellent too, thank you for a lovely time, I'll be back soon 🙂
3139 Opinions
Awful experience, a lot of the menu not available on a Saturday of all days & no mention of delays of food coming out. Took nearly 2 hours from ordering, when food comes out chips were rubbish on one order. On the hunters chicken instead of a chicken breast was what looked like a frozen breaded chicken covered in tomato puree. The pie ordered come out with veg that looked cremated, would chuck it the bin at home along with congealed gravy. Out of the group, three had stomach aches through the evening/night. This is a place charging higher than average pub grub, never again.
652 Opinions