Based on 3.043 opinions finded in 2 websites
Based on 3.043 opinions finded in 2 websites
Opinions
Delicious food and great service- Lindsey was excellent!
Rebecca Haigh . 2024-12-01
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Food was mostly very nice, although some elements could have been better (lumpy mash, overcooked veg, but the core elements of the mains like the steak and pie were decent). The service was very slow however (took us an hour to get starters), but we did have a voucher that helped make it worth having come out for the meal
Suzi Allkins . 2024-11-30
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The meals were first class as usual. My only reservation was that the steak and ale pie was not available and neither was fish and chips for my two guests. The service was good and the waitress was helpful.
Ronald Hunt . 2024-11-29
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Situated by the Oxford Canal on the A45, close to Braunston village: extensive outdoor seating amongst trees and bushes, as well as children's play area, and well secured area. Extensive classic interior, with a variety of different themed seating and dining areas. Extensive menu, and carvery on Sundays, starting at £15.75.
Neil Callan . 2024-11-27
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Lovely large pub, friendly staff. Varied menu and good atmosphere 3rd visit here and would definitely come again especially in summer
Gemma Clack . 2024-11-24
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Very cold in the building, didn’t feel like the heating was on. Every one sat in coats. Some of the food was cold. Very over priced. Portions of chips were so small we had to order more.
Rachel Best . 2024-11-23
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Really great pub with excellent food and friendly staff. Linzi was lovely to us. :) Good for gluten free food too. Try the basque cheesecake!
Katy Harrad . 2024-11-23
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Amazing place, my dog loves it too as they also have a doggy menu
Tristan Chapman . 2024-11-20
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Food is excellent. Staff are friendly. Pub is clean and well presented but it was freezing. Hopefully they will get the heating sorted and if they do it will be a great place to visit again
John Reid . 2024-11-19
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Lexi Served our table, she was very professional under pressure and remained confident and cheerful throughout. She is an asset to the company, thank you so much for a lovely experience.
Michelle George . 2024-11-18
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Called in tonight for dinner and it seems to be back on form after loosing it's way during the summer. The food was really hot and well cooked and service was very quick. The staff were very friendly and helpful. Thanks for an enjoyable evening
Deborah Emery . 2024-11-18
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Excellent service and food. Perfect for an evening out next to the canal.
Kevin Emery . 2024-11-18
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Lovely evening with friends and great friendly service from Lindsay
Avril Emery . 2024-11-18
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Just had a carvery and it was excellent, I would highly recommend it. Staff were very friendly, knowledgeable and attentive .
Steve Palmer . 2024-11-17
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Food OK as expected for a chain pub. But when service charge options are offered on the payment device start at 15% and go up from there they get nothing and I'm never going again.
Andy and Heather Guppy . 2024-11-16
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Lovely service from Kara, steak cooked very well and food arrived promptly
Connie Palmer . 2024-11-16
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Great service, staff were friendly and polite. There was no rushing us to order, or requirement to leave within 2 hours. Absolute pleasure to be treated well and delicious food to boot. Will definitely be going back.
Deborah Austin . 2024-11-16
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If you want good service don’t go to this place. If you order food don’t bother I ordered pate and got the smallest pieces of toast ever with frozen butter my pate should have been with brandy (which they are serving for Christmas dinner) there was no brandy in that pate. I ordered the 10oz rib eye steak very very poor I think there was 9oz of hard fat and crap so I complained. Yes they gave me 75% off my main course, as admitted the steak served was very poor. Why serve it then??? However I normally don’t moan so I did not but I had peppercorn sauce for my steak but I could not eat the steak but this was not refunded. I thought the entire main course should have been refunded but they offered 75% which ok sounds great wish I had thought about this and refused it and should have gone for 100%. If you want a nice meal at lunch do not go to this place it’s bloody terrible. Worst meal me and Mrs have had in 18 years. Place looks great but the food is pretty important!!!! And I would rather eat a meal from road kill.
brett felton . 2024-11-15
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Lovely staff Nice decor Quick service Great food Good price lunch menu
Susan Copeland . 2024-11-12
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We haven’t been to the Boathouse for a long time for a Sunday dinner (as not a massive lover of carvery’s) but we went yesterday and the lunch was superb! We couldn’t fault it in any way, all rounded off with a lovely bottle of wine. Thank you to the team, we will be back.
Vince . 2024-11-04
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I booked a table for boyfriends' birthday dinner. The staff were very polite and helpful, clean and well presented table. Didn't have to wait very long for food to arrive, which was very good, generous portions, good price. We have eaten here on many occasions and always been very happy with the service and food, nice variety of seating areas too.
Vix “Vixster” Edodd . 2024-11-03
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What a wonderful carvery we had today. Can’t fault anything the meat , veggies, gravy. Which for me makes a perfect roast was fantastic. All 4 us loved everything. Thanks to everyone who helped make it a great experience
Della1726 . 2024-11-03
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First time had been for a while had the sunday toast very nice 😋
Ivor Thompson . 2024-11-03
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Excellent service from Milo. Good food and great atmosphere we also loved the Christmas menus too. Will definitely return.
David J . 2024-10-31
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A very nice meal good service fair price
Peter Doherty . 2024-10-29
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Sunday carvery was excellent, good value and fresh veg.
Pete Hampson . 2024-10-28
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Advised on website it’s a dog friendly pub to be told it’s only dog friendly in one area which is full. We was shown our table and we replied ‘we have a dog is that ok?’ The man just replied ‘no’ very blunt. I ordered 2 drinks on the website scanning the QR code, after 35 mins I went to the bar as I stil had not received and the barman then took the ticket off the machine and said it had only just come through, convenient timing. We then went to the bar to order and was told by (I assume the manage) that someone would come to our table to take our order, when one of our party advised we had now been sat at our table for 45 mins and not once had someone come over he just replied ‘ok’ We then ordered a carvery and when we went to get the carvery was advised they only have the tiniest bit of beef and some turkey left, the lady advised we should have been told this upon ordering which we were not. Also ordered a kids meal with a dessert, once the plates were taken away we then had to ask for the dessert twice! The only reason I gave this rating 2 star was because the food itself was quite nice, but other than that, the customer service was absolutely awful.
Shelley G . 2024-10-28
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We have visited the boat house quite often for family special occasions , and it has always been great! Recently we have been going on a Monday lunch time, and the food and service has been really good. Great welcoming staff, a varied menu for many tastes, and a care for those with dietary requirements and allergies. Price point is reasonable for quality provided and location in the Picturesque village of Braunston. Big car park, views of the canal, dog friendly, clean facilities, and the above, what more could you ask for! We will be back again, and regularly at that!
M L . 2024-10-28
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Advised on website it’s a dog friendly pub to be told it’s only dog friendly in one area which is full. We was shown our table and we replied ‘we have a dog is that ok?’ The man just replied ‘no’ very blunt. I ordered 2 drinks on the website scanning the QR code, after 35 mins I went to the bar as I stil had not received and the barman then took the ticket off the machine and said it had only just come through, convenient timing. We then went to the bar to order and was told by (I assume the manage) that someone would come to our table to take our order, when one of our party advised we had now been sat at our table for 45 mins and not once had someone come over he just replied ‘ok’ We then ordered a carvery and when we went to get the carvery was advised they only have the tiniest bit of beef and some turkey left, the lady advised we should have been told this upon ordering which we were not. Also ordered a kids meal with a dessert, once the plates were taken away we then had to ask for the dessert twice! The only reason I gave this rating 2 star was because the food itself was quite nice, but other than that, the customer service was absolutely awful.
Shelley Gow . 2024-10-28
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Eh. This is a 'location' pub. In the summer you can imagine having a couple of pints watching the boats lazily pass by. Scenic views and watching the patter of local narrowboatists. Other than that everything generally disappoints. Food is average, weatherspoons style delivery but double the price and service was poor, they're friendly and kind, but disorganised and slow if there's more than a few tables. If you fancy a couple of pints and a nibble by the canal, don't doubt it come here. If you have other dinner options, take them. P.s. Non stop Christmas songs in October was weird
Peter Bristow . 2024-10-27
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Great place really good food and very nice staff, this is the 7th time we've been there so that says it all.
Brian Smith . 2024-10-24
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Staff friendly and helpful, food hot and plenty.. PerfectThe staff were very friendly. The food was nice although the steak was fatty and grizzly. However, service was slow and had to remind about drinks. We did move tables and the waitress did check and confilm she had also noted this on the computer but our drinks were left on the original table. Overall a nice time BUT the accessible toilet is behind a heavy door next to the ladies. This seems incredibly impractical considering the gents toilet door is in the main bar. It is definitely an unnecessary obstacle for anyone wanting to use this toilet.
L Clark . 2024-10-21
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Very sticky menu's and table top
Stephen Carnall . 2024-10-21
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Lovely staff & friendly customers, especially the local boaters.
Sarah Bryant . 2024-10-21
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Food was lovely, a bit of a mix up with the orders, however we're very good in sorting out the issue. Nice location nice place..
Ed Craig . 2024-10-19
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Standard chain pub but well situated and spacious with a good selection of beer. Sunday carvery was excellent. Friendly staff.
Graham Jenkins . 2024-10-15
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Enjoyed a lovely well cooked and tasty meal here and with 30% discount voucher, made it even better. The staff were very obliging and absolutely lovely.
Natalie Fyre . 2024-10-12
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We had a room within the pub for a family gathering on 5th October. We had a lovely evening and an excellent buffet. Thank you to the staff and to Manager Milo who made sure everything run smoothly. Mary
Mary R . 2024-10-10
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Very nice sharing board, hot very tasty plenty for two to share.
Amber Fl . 2024-10-05
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Lovely atmosphere customer service is good..reasonable prices....just need a few more veggie options
Surjit Nerwan . 2024-10-03
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We were a small party of ladies, we took our time ordering, with lots of special instructions, and they were all followed to the letter, and we were never rushed. A very pleasant lunch time. Thank you to all the staff.
Marion Swalwell . 2024-10-03
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A lovely venue, friendly helpful staff, great food. Both loved the kebabs this evening, awesome meal.
Dave Wilson . 2024-09-30
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Cold food and very expensive and celebrating Christmas in September is just wrong. But nice venue and location.
rex norman . 2024-09-30
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Lovely place to relax with a beer and watch boats go by .
alison borrow . 2024-09-28
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Nine adults and three children enjoyed an excellent meal. Wide menu choice and food very good. Staff friendly and efficient.
George Jones . 2024-09-28
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Excellent service . Food outstanding for the price . Very clean environment . Staff exceptionally helpful
Emily Dye . 2024-09-25
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Been here three times now. Will definitely be back. Lovely place. Friendly staff. Great food. Just wish I'd left room for crumble!
Chris Lloyd-Williams . 2024-09-24
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We live in a local village and have not been in for a while. There were some different staff that did not appear well trained: poorly poured pint (frothy), non shaken juice drinks. The tables were mostly dirty and there was no pie of the day. Overall disappointing as prices have gone up with a reduction in service/quality, hopefully this was just a bad day…
Jake Harris . 2024-09-22
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I went on Sunday had the carvery, but much more choice if needed, lovely surrounds right by the canal, so well named, dog friendly
Graham Reid . 2024-09-20
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Great service from Will. Thank you 🙏
Deb Ski . 2024-09-20
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Milo was great and the food was good too.
Lonni Pedersen . 2024-09-17
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Great service from Milo & Jess for a group booking, food tasty & well presented and a really friendly atmosphere. Easy to find with ample parking.
Barbara Sheehan . 2024-09-17
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Work group meal for group of 14 Excellent service from Milo and Jess. Food was served quickly and was excellent. Felt really welcomed and very well looked after throughout
Matt Bayliss . 2024-09-17
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Delicious food, great service and lovely friendly atmosphere
Rebecca Cottingham . 2024-09-16
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Excellent restaurant. Very nice food served by attentive staff. Also allowed our dog in bar area and garden. Nice terrace by canal with dogs welcome. Nice decor throughout. Would recommend.9
ann allen . 2024-09-14
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We enjoyed the fresh food and for dessert a real whipped cream. Well done
Sylvie BENNETT . 2024-09-12
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I visited the Boat House and had an incredible experience. The restaurant was amazing and the view of the water and boats really added to the moment. The service was exceptional and the food was delicious. I recommend so highly!
Riyonn Farsad . 2024-09-11
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Had a visit with my family and thoroughly enjoyed it. Good food and really liked the atmosphere. Being close to the river was really nice also, for good views. Will go back again
Ruzeen Farsad . 2024-09-11
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We had a beautiful meal there yesterday. Food was delicious. Really good value
Helen Tucker . 2024-09-11
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Connie was great ,I've eaten here several times and Connie was always kind and courteous
nigel porter . 2024-09-10
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My Grandma, who is 92, cannot eat a full adult meal anymore. Jay, our server, offered a lite bites meal, which wasn't on at the time so that was incredibly nice of him, a lite bites is a smaller version of a full plate meal, so for my grandma was perfect, he alsochanged a few things on mine and my fathers order as we don't like chunky chips.
Steven Rogers . 2024-09-07
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Good service. Extensive menu choice.
Stuart McGill . 2024-09-07
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Food was really bad, and expensive. Nice staff though. Avoid
Jamieglewosborn . 2024-09-07
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Lovely pub, really well located next to the canal. Clean and well staffed. The food was perfect. I felt very satisfied and will visit again.
Tony Waite . 2024-09-06
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Poor service, poor food. A side salad at £2.99 consisted of a small bowl of rocket and that’s it. Waited nearly an hour for our meal Would not return
jeannec468 . 2024-09-06
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Wow, what can I say. New manager and already the place has a better feeling about it. I was served by 'Milo' today. Food was incredible and service was second to none.
Will Scott . 2024-09-05
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This is the first time I’ve been here , I was recommended by a friend. It’s a beautiful setting. We both enjoyed our Sunday lunch from the carvery. Great value for the quality of food. We will definitely come again.
Paige . 2024-09-04
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A beautiful place to go eat whilst watching the canal boats passing friendly staff . Love to go nice litle drive through the country side .
Paula Baker . 2024-09-03
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Went with the family for dinner. Lovely setting. Outside was nice and clean. We watched the boats go by. Considering it was quite busy we didn’t have wait too long for food. Presentation was better than a lot of similar style pubs. Kids loved their burgers and asked if they could come again. Staff were friendly and came over to check if our meals were ok. I would definitely come again.
Sue J . 2024-09-03
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We had a fantastic visit at the Boat House. Great tasty food served on hot plates, friendly staff and efficient service. Will defo be back
Milo . 2024-09-03
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We were served by Mia who was very helpful and efficient. Thank you Mia. The Sunday lunch carvery was excellent. Just what we needed and the Boathouse absolutely smashing.
J E . 2024-09-02
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Excellent location and wonderful pub restaurant, very dog friendly , plenty of parking and even working Ev charge points , highly recommended
Dave Paine . 2024-09-01
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I recently had a wonderful dining experience thanks to the amazing server Jay. He was always smiling, helpful, and provided perfect service throughout my meal. I highly recommend this location and will definitely be returning soon. Thank you, Jay, for your exceptional service! ♥️
Freya . 2024-09-01
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This is a really friendly pub and restaurant. The staff were amazingly efficient, funny and helpful, the food was scrummy and the ambience perfect. If we lived closer we'd definitely visit again. Thank you xxx
frannyd07 . 2024-08-29
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We had a great meal at the Boat House and felt the standard of food and presentation really made it a good experience. It’s perfectly situated on the canal and we enjoyed our meal in the restaurant area and took our liqueur coffees outside to watch the boats pass. Our server Jessica made us feel so welcome and at ease and nothing was too much trouble for her. She was a delight and we will certainly be back!
SandaRella1 . 2024-08-28
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The building is lovely we was hoping for some lovely food we arrived service staff clearly getting over worked. When we got our food it was beyond horrible we hadn’t eaten all day as we was in a rush and that’s the only reason we didn’t send it back I trained as a chef and a burger has to be the easiest thing on any menu to cook so my misses got the signature burger if that’s the chefs signature he need firing the burger was dry and tired it looked sad and for me I had fish and chips another extremely easy dish was over cooked the fish was dry the the batter was hard and burnt and you got a hand full of chips that looks like they was just thrown onto the plate.
zachary greatrex . 2024-08-27
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Loved the food. Sat outside. Great facilities for bringing a dog.
Harriet Quantrell . 2024-08-27
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Beautiful setting on a summers afternoon. Went with the family. Staff were friendly and happy to chat. Food was served quickly and there were empty plates all round. Would go again.
Laura Fenton . 2024-08-25
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Very friendly and pleasant staff, decor lovely, great atmosphere, clean and tidy.
Danielle Dyer . 2024-08-24
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Jessica our server was so lovely, made sure we had everything we needed. We will deffinately be back. Thank you!
kennedy (Ned) . 2024-08-23
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Staff goes above and beyond to take good care off there customers. Very good team of workers you couldn’t ask for any better ten out of ten.
liz scully . 2024-08-22
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Nice meal, pleasant setting and very attentive staff.
Rees Keene . 2024-08-21
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Had a lovely carvery. Henry was attentive and friendly. Checked we were happy.
Dippy Dee . 2024-08-19
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Jessica was extremely pleasant and polite, thank you for the warm welcome
Lee Marshall . 2024-08-19
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Great carvery. Jordan was brilliant, kept us updated especially when there was a bit of a wait for dessert. We come here quite regularly for Sunday carvery and staff are always really helpful
Hannah Isabel . 2024-08-18
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Fantastic place. Plenty of options for myself as a pescatarian eater, we were served by Freya who was very nice, attentive and fixed an issue with some sides very quickly.
Thomas O'Reilly . 2024-08-18
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Sunday Carvery was excellent. Service also very good. Will be back.
James Malone . 2024-08-18
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Excellent service from Jordan. Checked to see if there was a lasagna for our youngest despite it not being on the menu for today. Really appreciate the extra given today
Henry Gowney-Hedges . 2024-08-18
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We went here as a large group for a birthday party and unfortunately all of us were very disappointed with this place. The food was very hit and miss, the fish and chips were good but all the other meals were mediocre at best (definitely not worth the higher than average pub food prices being charged). Service wise, a couple of the younger waitresses were great but the bloke who I am presuming is the manager (by the way he spoke) was very arrogant and cocky, personally I don't feel he is in the right role or even job. Our drinks were ordered at the start before our food, but even after asking twice for them, they still hadn't come and people were starting to finish their main meals. In the end we had to go and re-order at the bar so we could at least have a drink with our dessert. Overall the whole party was very disappointed and we all left with none of us wanting to return in the future, which is a shame as it has so much potential. Also we must say a deep clean wouldn't go a miss, I know some of the ceilings are high but the amount of cobwebs/spiders up there suggests it hasn't been done in years, very off putting while you are eating your dinner!
Carl S . 2024-08-18
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The food had no freshness and the starters we had, halloumi and Koftas were like they'd been taken out of a microwave after being on for way to long and then left there overnight.. They didn't give us a time frame for food, terrible service. Wont be going again.
San Singh . 2024-08-18
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Amazing service from an array of staff including Kat, Freya and Henry. A warm welcome was given from the Manager, Jordan. Will be back! (Moorings look good too!)
Kevin Bucknall . 2024-08-17
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Served by Kat, what a lovely young lady, so polite and helpful. Nothing is too much for her.
Chancellor Valorum . 2024-08-17
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Meal was lovely, great service by our waitress, Freya.
Kenzie Wilkinson . 2024-08-17
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Was served by Jordan , he was welcoming and friendly. Absolutely loved the food.
Jazmin Barnes . 2024-08-17
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Tasty and good service from jordan
Paula Ellis . 2024-08-17
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Attentive and food good as usual. One negative is no coleslaw for burger and not said when ordered
Carl Truscott . 2024-08-17
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food was amazing very nice staff our server freya was very good at checking in on us and the canal side view was good
joe . 2024-08-17
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Made my nans birthday so special! Shoutout to Jordan and the bar team for making it the best evening!!!
daisy porter . 2024-08-17
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Really lovely family experience. Staff are lovely and well done Jordan for lovely hospitality
i-facial Aesthetics . 2024-08-17
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Jordan was lovely and welcoming
Sarah Humphrey . 2024-08-17
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292 Opinions
We booked for 7.30pm for 4 including our two guests. We shared two starters which were both very good. Of our four main dishes, one was mediocre and for the other we asked for the dip to be on the side only. It wasn't and the dish was rejected. It returned quickly, which made me wonder how it could have been recooked. Neither of the two waiters checked if it was OK. There were no specials which I like to choose from and the massala fries only had a sprinkling of salt and pepper. We were given dessert menus but the waiter did not return for the order. We had to come to the bar for the bill. On leaving, we noticed the waiters were busy cleaning another room. It's unlikely we will return, particularly with guests. If you needed us to leave at a certain time, you could have advised us when we booked on the phone. Meal with 2 alcoholic and 2 soft drinks £107 plus service. NB This is the response we gave to an email requesting feedback. We had a reply saying it would be investigated and we will receive a response but nothing.
209 Opinions
We had a really lovely B&B stay here. The rooms are in a separate building to the pub - so nice and quiet. Super comfy beds and cosy bed linen. The breakfast was fantastic - a perfect old school English Breakfast - with butchers sausages and black pudding, eggs cooked how you like them, hash browns, tomatoes..... Yummy. The staff made us feel very welcome and we were well looked after. They were particularly kind to our children - sorting them out with Hot Chocolates and unusual breakfast requirements. They even went to the trouble of posting home some much loved cuddly toys that had been left behind. Thank you Billy and Team.
23 Opinions
I thought I would try this pub one more time seeing as it's the only one in the village yet again the nasty individual thatworks/runs this sespit was at it again. This time it was a lone man. Absolute disgusting behaviour. Why is the brewery employing someone who knows nothing about hospitality or village live. Time to boycott till the brewery steps in.
638 Opinions
My daughter and I decided to meet here and were so pleased with the friendly atmosphere and service They adapt meals for coeliacs and the meal we had was very good and we will certainly go there again.
165 Opinions
Phoned ahead to make sure that the pub was wheelchair accessible, and could also accommodate a mobility scooter. Was assured on the phone that the pub was accessible with a ramp at the rear of the pub. On arrival we found that the accessible entrance wasn't as it first appeared. The ramp was fine, but the the actual entrance into the pub had what can only be described as a metal bar at the bottom of the doorframe in the entrance. This was to high for my electric wheelchair to safely drive over without causing damage to the chair. Equally the mobility scooter would have the same problem. The two members of staff that happened to be outside at the time were very blasé about the issue. Is the purple pound not good enough for this establishment? Such a shame, because it actually looked like a nice pub! Yet again, another business that has an archaic attitude towards disabled customers.