Based on 3.025 opinions finded in 2 websites
Based on 3.025 opinions finded in 2 websites
Opinions
What a wonderful carvery we had today. Can’t fault anything the meat , veggies, gravy. Which for me makes a perfect roast was fantastic. All 4 us loved everything. Thanks to everyone who helped make it a great experience
Della1726 . 2024-11-03
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Excellent service from Milo. Good food and great atmosphere we also loved the Christmas menus too. Will definitely return.
David J . 2024-10-31
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Advised on website it’s a dog friendly pub to be told it’s only dog friendly in one area which is full. We was shown our table and we replied ‘we have a dog is that ok?’ The man just replied ‘no’ very blunt. I ordered 2 drinks on the website scanning the QR code, after 35 mins I went to the bar as I stil had not received and the barman then took the ticket off the machine and said it had only just come through, convenient timing. We then went to the bar to order and was told by (I assume the manage) that someone would come to our table to take our order, when one of our party advised we had now been sat at our table for 45 mins and not once had someone come over he just replied ‘ok’ We then ordered a carvery and when we went to get the carvery was advised they only have the tiniest bit of beef and some turkey left, the lady advised we should have been told this upon ordering which we were not. Also ordered a kids meal with a dessert, once the plates were taken away we then had to ask for the dessert twice! The only reason I gave this rating 2 star was because the food itself was quite nice, but other than that, the customer service was absolutely awful.
Shelley G . 2024-10-28
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We have visited the boat house quite often for family special occasions , and it has always been great! Recently we have been going on a Monday lunch time, and the food and service has been really good. Great welcoming staff, a varied menu for many tastes, and a care for those with dietary requirements and allergies. Price point is reasonable for quality provided and location in the Picturesque village of Braunston. Big car park, views of the canal, dog friendly, clean facilities, and the above, what more could you ask for! We will be back again, and regularly at that!
M L . 2024-10-28
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We had a room within the pub for a family gathering on 5th October. We had a lovely evening and an excellent buffet. Thank you to the staff and to Manager Milo who made sure everything run smoothly. Mary
Mary R . 2024-10-10
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Lovely atmosphere customer service is good..reasonable prices....just need a few more veggie options
Surjit Nerwan . 2024-10-03
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We were a small party of ladies, we took our time ordering, with lots of special instructions, and they were all followed to the letter, and we were never rushed. A very pleasant lunch time. Thank you to all the staff.
Marion Swalwell . 2024-10-03
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Cold food and very expensive and celebrating Christmas in September is just wrong. But nice venue and location.
rex norman . 2024-09-30
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A lovely venue, friendly helpful staff, great food. Both loved the kebabs this evening, awesome meal.
Dave Wilson . 2024-09-30
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Lovely place to relax with a beer and watch boats go by .
alison borrow . 2024-09-28
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Nine adults and three children enjoyed an excellent meal. Wide menu choice and food very good. Staff friendly and efficient.
George Jones . 2024-09-28
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Excellent service . Food outstanding for the price . Very clean environment . Staff exceptionally helpful
Emily Dye . 2024-09-25
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Been here three times now. Will definitely be back. Lovely place. Friendly staff. Great food. Just wish I'd left room for crumble!
Chris Lloyd-Williams . 2024-09-24
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We live in a local village and have not been in for a while. There were some different staff that did not appear well trained: poorly poured pint (frothy), non shaken juice drinks. The tables were mostly dirty and there was no pie of the day. Overall disappointing as prices have gone up with a reduction in service/quality, hopefully this was just a bad day…
Jake Harris . 2024-09-22
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I went on Sunday had the carvery, but much more choice if needed, lovely surrounds right by the canal, so well named, dog friendly
Graham Reid . 2024-09-20
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Great service from Will. Thank you 🙏
Deb Ski . 2024-09-20
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Great service from Milo & Jess for a group booking, food tasty & well presented and a really friendly atmosphere. Easy to find with ample parking.
Barbara Sheehan . 2024-09-17
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Work group meal for group of 14 Excellent service from Milo and Jess. Food was served quickly and was excellent. Felt really welcomed and very well looked after throughout
Matt Bayliss . 2024-09-17
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Milo was great and the food was good too.
Lonni Pedersen . 2024-09-17
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Delicious food, great service and lovely friendly atmosphere
Rebecca Cottingham . 2024-09-16
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Excellent restaurant. Very nice food served by attentive staff. Also allowed our dog in bar area and garden. Nice terrace by canal with dogs welcome. Nice decor throughout. Would recommend.9
ann allen . 2024-09-14
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We enjoyed the fresh food and for dessert a real whipped cream. Well done
Sylvie BENNETT . 2024-09-12
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Had a visit with my family and thoroughly enjoyed it. Good food and really liked the atmosphere. Being close to the river was really nice also, for good views. Will go back again
Ruzeen Farsad . 2024-09-11
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We had a beautiful meal there yesterday. Food was delicious. Really good value
Helen Tucker . 2024-09-11
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I visited the Boat House and had an incredible experience. The restaurant was amazing and the view of the water and boats really added to the moment. The service was exceptional and the food was delicious. I recommend so highly!
Riyonn Farsad . 2024-09-11
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Connie was great ,I've eaten here several times and Connie was always kind and courteous
nigel porter . 2024-09-10
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Food was really bad, and expensive. Nice staff though. Avoid
Jamieglewosborn . 2024-09-07
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My Grandma, who is 92, cannot eat a full adult meal anymore. Jay, our server, offered a lite bites meal, which wasn't on at the time so that was incredibly nice of him, a lite bites is a smaller version of a full plate meal, so for my grandma was perfect, he alsochanged a few things on mine and my fathers order as we don't like chunky chips.
Steven Rogers . 2024-09-07
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Good service. Extensive menu choice.
Stuart McGill . 2024-09-07
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Lovely pub, really well located next to the canal. Clean and well staffed. The food was perfect. I felt very satisfied and will visit again.
Tony Waite . 2024-09-06
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Poor service, poor food. A side salad at £2.99 consisted of a small bowl of rocket and that’s it. Waited nearly an hour for our meal Would not return
jeannec468 . 2024-09-06
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Wow, what can I say. New manager and already the place has a better feeling about it. I was served by 'Milo' today. Food was incredible and service was second to none.
Will Scott . 2024-09-05
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This is the first time I’ve been here , I was recommended by a friend. It’s a beautiful setting. We both enjoyed our Sunday lunch from the carvery. Great value for the quality of food. We will definitely come again.
Paige . 2024-09-04
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Went with the family for dinner. Lovely setting. Outside was nice and clean. We watched the boats go by. Considering it was quite busy we didn’t have wait too long for food. Presentation was better than a lot of similar style pubs. Kids loved their burgers and asked if they could come again. Staff were friendly and came over to check if our meals were ok. I would definitely come again.
Sue J . 2024-09-03
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A beautiful place to go eat whilst watching the canal boats passing friendly staff . Love to go nice litle drive through the country side .
Paula Baker . 2024-09-03
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We had a fantastic visit at the Boat House. Great tasty food served on hot plates, friendly staff and efficient service. Will defo be back
Milo . 2024-09-03
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We were served by Mia who was very helpful and efficient. Thank you Mia. The Sunday lunch carvery was excellent. Just what we needed and the Boathouse absolutely smashing.
J E . 2024-09-02
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I recently had a wonderful dining experience thanks to the amazing server Jay. He was always smiling, helpful, and provided perfect service throughout my meal. I highly recommend this location and will definitely be returning soon. Thank you, Jay, for your exceptional service! ♥️
Freya . 2024-09-01
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Excellent location and wonderful pub restaurant, very dog friendly , plenty of parking and even working Ev charge points , highly recommended
Dave Paine . 2024-09-01
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This is a really friendly pub and restaurant. The staff were amazingly efficient, funny and helpful, the food was scrummy and the ambience perfect. If we lived closer we'd definitely visit again. Thank you xxx
frannyd07 . 2024-08-29
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We had a great meal at the Boat House and felt the standard of food and presentation really made it a good experience. It’s perfectly situated on the canal and we enjoyed our meal in the restaurant area and took our liqueur coffees outside to watch the boats pass. Our server Jessica made us feel so welcome and at ease and nothing was too much trouble for her. She was a delight and we will certainly be back!
SandaRella1 . 2024-08-28
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The building is lovely we was hoping for some lovely food we arrived service staff clearly getting over worked. When we got our food it was beyond horrible we hadn’t eaten all day as we was in a rush and that’s the only reason we didn’t send it back I trained as a chef and a burger has to be the easiest thing on any menu to cook so my misses got the signature burger if that’s the chefs signature he need firing the burger was dry and tired it looked sad and for me I had fish and chips another extremely easy dish was over cooked the fish was dry the the batter was hard and burnt and you got a hand full of chips that looks like they was just thrown onto the plate.
zachary greatrex . 2024-08-27
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Loved the food. Sat outside. Great facilities for bringing a dog.
Harriet Quantrell . 2024-08-27
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Beautiful setting on a summers afternoon. Went with the family. Staff were friendly and happy to chat. Food was served quickly and there were empty plates all round. Would go again.
Laura Fenton . 2024-08-25
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Very friendly and pleasant staff, decor lovely, great atmosphere, clean and tidy.
Danielle Dyer . 2024-08-24
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Jessica our server was so lovely, made sure we had everything we needed. We will deffinately be back. Thank you!
kennedy (Ned) . 2024-08-23
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Staff goes above and beyond to take good care off there customers. Very good team of workers you couldn’t ask for any better ten out of ten.
liz scully . 2024-08-22
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Nice meal, pleasant setting and very attentive staff.
Rees Keene . 2024-08-21
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Jessica was extremely pleasant and polite, thank you for the warm welcome
Lee Marshall . 2024-08-19
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Had a lovely carvery. Henry was attentive and friendly. Checked we were happy.
Dippy Dee . 2024-08-19
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Fantastic place. Plenty of options for myself as a pescatarian eater, we were served by Freya who was very nice, attentive and fixed an issue with some sides very quickly.
Thomas O'Reilly . 2024-08-18
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Great carvery. Jordan was brilliant, kept us updated especially when there was a bit of a wait for dessert. We come here quite regularly for Sunday carvery and staff are always really helpful
Hannah Isabel . 2024-08-18
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Excellent service from Jordan. Checked to see if there was a lasagna for our youngest despite it not being on the menu for today. Really appreciate the extra given today
Henry Gowney-Hedges . 2024-08-18
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We went here as a large group for a birthday party and unfortunately all of us were very disappointed with this place. The food was very hit and miss, the fish and chips were good but all the other meals were mediocre at best (definitely not worth the higher than average pub food prices being charged). Service wise, a couple of the younger waitresses were great but the bloke who I am presuming is the manager (by the way he spoke) was very arrogant and cocky, personally I don't feel he is in the right role or even job. Our drinks were ordered at the start before our food, but even after asking twice for them, they still hadn't come and people were starting to finish their main meals. In the end we had to go and re-order at the bar so we could at least have a drink with our dessert. Overall the whole party was very disappointed and we all left with none of us wanting to return in the future, which is a shame as it has so much potential. Also we must say a deep clean wouldn't go a miss, I know some of the ceilings are high but the amount of cobwebs/spiders up there suggests it hasn't been done in years, very off putting while you are eating your dinner!
Carl S . 2024-08-18
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The food had no freshness and the starters we had, halloumi and Koftas were like they'd been taken out of a microwave after being on for way to long and then left there overnight.. They didn't give us a time frame for food, terrible service. Wont be going again.
San Singh . 2024-08-18
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Sunday Carvery was excellent. Service also very good. Will be back.
James Malone . 2024-08-18
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Was served by Jordan , he was welcoming and friendly. Absolutely loved the food.
Jazmin Barnes . 2024-08-17
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Meal was lovely, great service by our waitress, Freya.
Kenzie Wilkinson . 2024-08-17
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food was amazing very nice staff our server freya was very good at checking in on us and the canal side view was good
joe . 2024-08-17
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Jorden was very helpful and nothing was to much for himv
Nigel Morris . 2024-08-17
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Attentive and food good as usual. One negative is no coleslaw for burger and not said when ordered
Carl Truscott . 2024-08-17
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Jordan was lovely and welcoming
Sarah Humphrey . 2024-08-17
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Made my nans birthday so special! Shoutout to Jordan and the bar team for making it the best evening!!!
daisy porter . 2024-08-17
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Really lovely family experience. Staff are lovely and well done Jordan for lovely hospitality
i-facial Aesthetics . 2024-08-17
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Tasty and good service from jordan
Paula Ellis . 2024-08-17
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Amazing service from an array of staff including Kat, Freya and Henry. A warm welcome was given from the Manager, Jordan. Will be back! (Moorings look good too!)
Kevin Bucknall . 2024-08-17
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Very friendly and helpful staff . The food looked amazing we didn't eat xxx
Teresa Lia . 2024-08-17
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Served by Kat, what a lovely young lady, so polite and helpful. Nothing is too much for her.
Chancellor Valorum . 2024-08-17
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Great people, great food, service was brilliant, can't fault it 10/10 would recommend
joshy bullet . 2024-08-17
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I came in for a meal with my girlfriend, the service was incredible, I was served Jay and Freya I believe there names were. They were very warm and welcoming. The helped me pick the best meal for me and even cracked a few jokes, which made the evening that little bit more enjoyable. I had the lasagne which was absolutely to die for. Full of flavour and was just amazing. Id eat it every day if I could. The night overall was superb. 10/10. The food came fast and was to absolute perfection. Thank you for a wonderful night. I will be back.
Michael Windass . 2024-08-16
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Fabulous cavery only downside was certain puddings had already run out at 13:30!
helibaybee . 2024-08-15
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Great pub, great location, and the food was banging. Highly recommend.
Daniel Gibbs . 2024-08-15
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I think they might have changed management..the kitchen is a bit too slow, especially in the weekends, but the food and the beer selection is always good 👍
Rita Passariello . 2024-08-15
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We were served by Jordon who was friendly and provided good service. The food was good as was the atmosphere. Thank you
Wendy Hilton . 2024-08-15
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Very nice meal with lovely staff. Our server Jordan was very helpful and pleasant.
William Hilton . 2024-08-15
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Perfect location for a wine on a sunny day, sitting outside.
Kate M . 2024-08-14
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Have tried on a few different occasions, not great won’t rush back. we waited 2 and half hours for our food, starter finally came out I had pate came with a lot of pate (not complaining) but only two slices of small toast had to pay extra for two more £1.79 should come with four anyway for £7.79 waited another half hour for the extra bread kids meals took so long ,ours came out first grisly steak and my partner said the worst burger he’s ever had the kids had half my chips waiting for there food.kids not too bad but still overpriced. total £100 and very disappointing no apology for how long anything was, didn’t even bother to complain or send steak back just left you’d be waiting another 2 hours there otherwise..
Chelsea Jones . 2024-08-13
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Good location, nice food, pleasant staff. Thumbs up!
Steve Lloyd . 2024-08-13
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Amazing proper whisky coffee! Steak cooked to perfection. Relaxing atmosphere next to the water.
Julieanne Hughes . 2024-08-13
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Yesterday I had a great experience at the boathouse. Reuben was a great waiter and his service was brill
D Odedra . 2024-08-12
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I was here the other day with my old chum and the burger had me melting and screaming. The service was great. I also loved the pineapple juice!!! 🍍 🍍 🍍
Tom . 2024-08-11
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Food and service was excellent. We had Thomas serve us and he was so friendly we felt very welcome and looked after. We will definitely be returning ☺️
Freya Jackson . 2024-08-11
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Excellent service, great food and lovely views from the beer garden
Jay Windass . 2024-08-11
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I would placed zero points for this place. We were waiting for our order (sides) over than hour. We were cancelled our order. The cocktails were are horrible. Service was terrible . Never again. Avoid this place
Алена Гуцова . 2024-08-10
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Staff was friendly and food was lovely
Jodie Donegan . 2024-08-10
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Visited the boat this afternoon served by reuben and Henry. Great service by both will definitely be back!
Sam Brightman . 2024-08-09
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Really enjoyed our meal. Made all the better by our server Reuben. We liked his affable friendly style. The food was good and affordable. Next time we are in the area we will be back.
john whitfield . 2024-08-09
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Food and service good, table was sticky and surrounded by food debris
Lee Best . 2024-08-06
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Jordan was very helpful will go again. The Sunday cavalry was excellent
geraint griffith . 2024-08-05
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Accommodating to our needs and friendly staff - Jessica was very helpful sorting out our food and drink orders
Brian Rook . 2024-08-05
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Good pub, good food. Friendly to boaters, there are 3 or 4 moorings directly outside. Jessica looked after us and helped us out. Cheers!
Oliver Rook . 2024-08-05
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Food was lovely & the service was great! Jordan was brilliant & helped us out when we ended up stranded with nowhere to go!
Emma wymer . 2024-08-04
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We had 30% off vouchers for this restaurant. Food and portions are amazing. Lovely setting. Jordan served us very efficiently and was very helpful, a full, separate, gluten-free menu available. Absolutely fabulous.
Susan Greenwood . 2024-08-04
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A waitress was very biased towards other people when it came to me trying to stop my dog from barking and some other customers accused me of hitting my dog and threatened to call a dog warden on me, I told the waitress my side of the story but she did not want to listen and I made a remark to the 2 women who were having a go at me and yet I was the one who got kicked out just because I retaliated! But I will not have anyone accuse me of abusing my dog I will not be coming back again and I do not recommend to anyone if your British you won’t be looked after compared to other ethnicities as she said she couldn’t account for what my partner said when he said we wasn’t hitting our dog so her siding with them isn’t fair customer service I’m making all of my family and friends aware of this and to ensure they do not come here either! Poor customer service 0/10
Holly Newell . 2024-08-04
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Great position on the canal Good service by all concerned Enjoyed the beer and the garden Food was excellent
Mark Parris . 2024-08-04
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Great pit stop for food a drink while on a long journey with our electric car. Fast charging station in the car park. Food was very nice, staff good and lovely outlook over the canal.
Kevin Keating . 2024-08-03
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Food was great. Place was nice and quiet at lunch time and Jordan was really funny.
Maria-Rebecca Marmeliuc . 2024-08-03
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We found this place about 3/4 months ago and have visited several times now, with the discount vouchers makes it very affordable. Food and drinks have been consistently good.
Angela Burt . 2024-08-02
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Over cooked food. Really poor service, no knife and folks. Manager is useless
Glen . 2024-07-31
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Very good and they have gluten free choices available
Jade Bicknell . 2024-07-30
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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209 Opinions
We had a really lovely B&B stay here. The rooms are in a separate building to the pub - so nice and quiet. Super comfy beds and cosy bed linen. The breakfast was fantastic - a perfect old school English Breakfast - with butchers sausages and black pudding, eggs cooked how you like them, hash browns, tomatoes..... Yummy. The staff made us feel very welcome and we were well looked after. They were particularly kind to our children - sorting them out with Hot Chocolates and unusual breakfast requirements. They even went to the trouble of posting home some much loved cuddly toys that had been left behind. Thank you Billy and Team.
292 Opinions
We booked for 7.30pm for 4 including our two guests. We shared two starters which were both very good. Of our four main dishes, one was mediocre and for the other we asked for the dip to be on the side only. It wasn't and the dish was rejected. It returned quickly, which made me wonder how it could have been recooked. Neither of the two waiters checked if it was OK. There were no specials which I like to choose from and the massala fries only had a sprinkling of salt and pepper. We were given dessert menus but the waiter did not return for the order. We had to come to the bar for the bill. On leaving, we noticed the waiters were busy cleaning another room. It's unlikely we will return, particularly with guests. If you needed us to leave at a certain time, you could have advised us when we booked on the phone. Meal with 2 alcoholic and 2 soft drinks £107 plus service. NB This is the response we gave to an email requesting feedback. We had a reply saying it would be investigated and we will receive a response but nothing.
23 Opinions
I thought I would try this pub one more time seeing as it's the only one in the village yet again the nasty individual thatworks/runs this sespit was at it again. This time it was a lone man. Absolute disgusting behaviour. Why is the brewery employing someone who knows nothing about hospitality or village live. Time to boycott till the brewery steps in.
637 Opinions
Warm welcome from friendly staff. Good food. Great local pub with lots of regulars and visitors.
165 Opinions
Staff was very friendly and helpful even when very busy and Sunday roast was delicious would definitely go back. Amazing prices.